Total 5 Senior Executive level Quality Assurance / Control job vacancies in Changi

Job Description & Responsibilities:

• Ensure all cleaning operations strictly follow company Standard Operating Procedures (SOPs) and industry standards
• Conduct routine and random site inspections to assess cleanliness, hygiene standards, and staff performance
• Maintain comprehensive records of inspection results, issues identified, and actions taken
• Report service gaps and operational issues promptly to the Resident Manager and Operations Team
• Collaborate with the Operations Team to implement corrective and preventive actions (CAPA)
• Identify recurring issues and support continuous process improvements to enhance cleaning quality
• Assist in reviewing and updating SOPs as needed
• Provide on-the-ground support during audits or client site visits
• Recommend and coordinate retraining sessions for cleaning staff when quality standards are not met
• Participate in onboarding and training sessions for new cleaning personnel, focusing on quality standards
• Investigate and document customer complaints, determine root causes, and recommend resolutions
• Track and analyze trends in inspection data to propose improvements and reduce non-conformance rates
• Ensure availability and proper use of cleaning materials and equipment as per standards
• Support the evaluation and implementation of new cleaning tools, products, or technologies
• Foster a culture of accountability and excellence in cleaning performance across all teams

Job Requirements:

• Minimum Diploma holder; Fresh graduates are welcome to apply
• Strong observational, reporting, and analytical skills
• Bilingual preferred (spoken and written) to effectively communicate with diverse teams
• Proficient in Microsoft Excel, Word, and PowerPoint
• Strong interpersonal skills with the ability to work independently and as part of a team
• Detail-oriented with a proactive approach to problem-solving

Summary

The Compliance Executive is responsible for supporting the Assistant Compliance Manager in the day-to-day operations.

Reporting to Assistant Compliance Manager, he/she will work closely with all the departments in dnata Singapore. In the absence of the Assistant Compliance Manager, he/she will cover the duties and responsibilities of the Manager.

Duties and Responsibilities

• Assist to implement, maintain and to continuously improve on the Quality Management System

• Assist to manage and ensure all quality and safety control processes comply to Company's standard, customer’s requirements, and local statutory regulations

• Maintain and update assigned Standard Operating Procedures (SOPs) and Work Instructions (WIs)

• Assist and Participate in Quality Assurance and Compliance activities to ensure Operations follow Company’s SOPs and WIs

• Track, monitor KPI and assist in the review of processes and workflow to improve operational effectiveness and meet the Key Performance Indicators (KPI)

• Identify root causes and trends from service gaps/ lapses/ complaints and conduct joint investigation with operation and formulate preventive measures for continual improvement

• Identify, analyze and resolve quality problems

• Lead in facilitating external audits and monitor corrective and preventive measures

• Participate in project, work studies, work committees and continuous improvement initiatives

• Conduct regular audits, inter-department inspections and weekly compliance checks to assess quality performance, identify areas of improvement and monitor corrective and preventive measures

• Ensure that corrective actions taken are adequate and analyze quality records for adverse trends

• Liaise with internal and external parties and provide technical advice on quality issues

• Gather and prepare data from audits, compliance checks or any other areas as requested for management reporting.

• Assist Quality Manager in all administrative and Quality Management matters which are under the company’s span of control.

• Guide and supervise Quality Senior/ Junior executives in carrying out day to day quality activities

• Provide mentorship to Quality management department on Cargo Operational matters

• Support department’s assigned role in company’s Crisis Management Plan

• Ensure compliance with all workplace safety, security, and health policies and procedure

• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

• Minimum Degree/ Diploma from a recognized tertiary institution with Minimum 5 years of working experience preferably in quality management function from the airline or airline related industry. Auditing experience with certification bodies is an advantage.

Job Description

·      Organization, control and co-ordinate the Compliance and Authorization section prior external and internal audits.

·      Assist in the documentation and updates in Approval and Vendor management section.

·      Control and management of all audit reports, including checking for completeness and proper storage of copies.

·      Duplication and filling of records for safekeeping. Payment matters regarding authority audits, authority certification fees and procurement of department’s inventory and resources.

·      Any other duties as assigned by the Quality Manager

Job requirements

·      Minimum 2 years of working experience in engineering related industry in a support role will be advantages.

·      Minimum qualification Diploma in Engineering or other relevant industry.

·      Able to work well with Microsoft Excel and a good basic computer knowledge.

·      SAP and Microsoft Office application is an advantage

ST Engineering is a global technology, defence and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. The Group harnesses technology and innovation to solve real-world problems, enabling a more secure and sustainable world. Headquartered in Singapore, it has operations spanning Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. ST Engineering reported revenue of over $12b in 2025 and ranks among the largest companies listed on the Singapore Exchange. It is a component stock of MSCI Singapore, FTSE Straits Times Index and Dow Jones Best-in-Class Asia Pacific Index

About Commercial Aerospace business

ST Engineering’s Commercial Aerospace business is a world-class Original Equipment Manufacturer (OEM) and Maintenance, Repair and Overhaul (MRO) service provider with proven solutions for practically every stage of an aircraft life cycle. With 50 years of reputable track record in aviation, backed by a highly experienced team of engineers and technicians across facilities in Asia Pacific, the U.S. and Europe, we know what it takes to keep the world flying safely.

Job Responsibilities

Quality Assurance & Control:

• Establish, implement, and maintain quality control plans for manufacturing processes and products.

• Ensure compliance with quality management systems (e.g. ISO 9001, AS9100, ISO 13485, or equivalent).

• Monitor product quality through inspections, audits, SPC, and process capability studies.

• Review and approve inspection plans, control plans, work instructions, and quality procedures.

• Lead root cause analysis and corrective/preventive actions (CAPA) using structured problem-solving methodologies.

• Quality Lead for customer audits/visits, working with respective Production/Engineering Team to get all the documents and production shop floor ready for the audits.

• Interpret technical drawing and analyze CMM inspection reports.

• Perform measuring on critical dimensions of the parts by CMM, micrometer, vernier caliper, gauges, smart scope, roundness tester, microscopes etc.

• Use of the Departmental Quality Systems, Smart QC, High QA and NCR module to perform day-to-day duties.

• Generate Inspection Plans for Incoming, In-process and Outgoing Inspections.

• Generate Work Instructions for inspection-related processes.

• Perform First Article Inspection report and buyoff with the customers.

• Perform Source Inspection with the customers as requested.
  
  

Process & Continuous Improvement:

• Drive continuous improvement using Lean, Six Sigma, Kaizen, and other quality tools.

• Analyze manufacturing data to identify trends, risks, and opportunities for quality improvement.

• Support process optimization to reduce defects, scrap, rework, and customer complaints.

• Participate in failure mode and effects analysis (FMEA) for new and existing processes.

• Responsible for scheduled maintenance and calibration of measuring equipment, jig and fixtures.

New Product Introduction (NPI)/Engineering Support:

• Support new product launches by ensuring quality standards are defined and met.

• Participate in design reviews and ensure design-for-quality and manufacturability principles are applied.

• Validate process changes and engineering updates to ensure compliance with quality requirements.

• Generate Process Control Plan and FMEA with Engineering Team.

• Responsible for maintaining Non-conforming Product Control (Reject Material Report) procedure.  Analyze and review Reject Material Report (RMR) with Engineering/Production when non-conformance found. Work with Engineering/Production to resolve on any of the non-conformance found.
  
  

Audits & Compliance:

• Plan and conduct internal audits and support external audits from customers, certification bodies, and regulatory agencies.

• Ensure timely closure of audit findings and non-conformances.

• Maintain documentation and records in accordance with quality standards and company policies.

Position Requirements

Education Requirements: Minimum Diploma in Mechanical Engineering or related field

Experience Level Requirements: 3 years of QC/QA experience in Precision Engineering, manufacturing environment will be preferred

Skills Desired:

• Strong knowledge of manufacturing processes and quality methodologies.

• Proven experience in a regulated or high-volume manufacturing environment.

• Demonstrated track record in driving quality improvements and resolving complex quality issues.

• Knowledge in Statistical Process Control (SPC) techniques such as Gage R&R, CPK, DOE will be advantageous.

• Familiarity with statistical analysis and quality software tools.

• Ability to interpret engineering drawings, specifications, and technical standards.

• Strong analytical and problem-solving capabilities.

• Excellent communication and stakeholder management skills.

• Ability to work independently and manage multiple priorities effectively.

• High attention to detail with a process-oriented mindset.

PRIMARY FUNCTION                

Provide quality and safety assuranceby maintaining effective management systems, supporting compliance, audits,product safety, and continuous improvement across aerospace operations.

REPORTSTO

Manager,Quality & EHS

KEY RESPONSIBILITIES

1.    Quality & Compliance

·       Maintain andsupport the Quality Management System (QMS) in compliance with applicableaerospace regulatory and customer requirements.

·       Supportimplementation of regulatory and procedural changes by reviewing requirements,updating documentation, and verifying compliance.

·       Prepare,update, and maintain quality manuals, procedures, work instructions, andinternal checklists.

·       Plan andperform internal audits, support external regulatory, customer, andcertification audits.

·       Managecorrective and preventive actions using structured root cause and correctiveaction (RCCA) methodologies.

2.    Safety Management System (SMS)

·       Support theimplementation and continuous improvement of the Safety Management System(SMS).

·       Managehazard identification, safety reporting, risk assessment, and mitigationtracking.

·       Monitoreffectiveness of safety risk controls and support safety performance reporting.

·       Supportsafety and quality investigations arising from incidents, audits, or reports.

3.    Product Safety & Quality Assurance

·       Supportproduct safety investigations, product audits, and analysis of quality escapesor defects.

·       Reviewmaintenance records, work packages, and certification documents for compliance.

·       Monitoroperational processes to identify quality and safety risks.

·       Supportwarranty investigations and cost‑of‑poor‑quality(COPQ) reduction initiatives.

4.    Training & Capability Development

·       Develop andconduct internal training on Quality, SMS, Human Factors, and related topics.

·       Use realoperational case studies to enhance training effectiveness and safetyawareness.

·       Supportcompetency development of Quality team members through coaching and mentoring.

5.    Supplier & Cross‑Functional Support

·       Performsupplier audits and support vendor evaluation and approval activities.

·       Liaise withEngineering, Operations, Customers, and Regulators on quality and safetymatters.

·       Supportorganizational quality and safety metrics, dashboards, and management reports.

·       Providebackup support to QA functions to ensure continuity of compliance coverage.

REQUIRED QUALIFICATIONS& EXPERIENCE

·       Diploma orBachelor’s Degree in Engineering or related technical discipline.

·       Minimum 5–8years’ experience in the aerospace or aviation industry with quality systemexposure.

·       Formaltraining in Safety Management System (SMS).

·       ISO 9001 /AS / aerospace quality Lead Auditor preferred or Internal Auditor qualificationat minimum.

·       Train‑the‑Trainerqualification or equivalent in delivering structured technical, quality,

·       or safetytraining.

·       Passed CAASSAR examinations: L11 / L12 / M10.

·       Passed EASAPart‑66 examinations M09 and M10 preferred.

·       Experience conducting internal and external audits and managing corrective and preventive actions.

·       Knowledge and practical application of 8D or equivalent structured methodologies (e.g. RCCA, DMAIC, A3) for root cause analysis and risk mitigation.

·       Strong understanding of quality, safety, and regulatory compliance principles.

·       Proficient in Microsoft Office applications (Word, Excel, PowerPoint).

KEY COMPETENCIES

·       Strong analytical and problem‑solving skills.

·       Ability to communicate effectively with shop floor personnel, management, customers, and auditors.

Structured, detail‑oriented, and capable of managing multiple priorities.