Total 575 support analyst job vacancies in Others category in Singapore

Are you a tech-savvy, ambitious individual looking to kickstart your career in the dynamic world of financial markets? Join Tradition, a global leader in interdealer broking, and be part of our Middle Office team in Singapore!

What You'll Do

In Middle Office Operations you'll be at the heart of our market operations supporting our market leading brokers.

 Dive into the fast-paced world of trading, partnering with our brokers to support their clients.

 Master cutting-edge trading systems and become a pro at trade capture, validation and execution.

 Collaborate with global teams to solve real-world puzzles in the moment and be part of the magic sauce that makes Tradition the #1.

Job Responsibilities

Trade Support & Monitoring

• Ensure accurate capture and booking of trades in internal systems

• Monitor and validate trade details (currency pair, notional, rate, value date, etc.)

• Resolve trade discrepancies with counterparties or the front office

• Perform trade reconciliation and manage co broking trades

• Handle internal and external email queries

• Assist brokers with trade related issues

• Any other ad-hoc duties required by the organisation

 Client Service & Documentation

• Support client onboarding, including KYC documentation

• Respond to client queries and prepare trade confirmations

• Maintain operational relationships with brokers and counterparties

Process & Control Management

• Maintain robust process controls to prevent errors and ensure compliance

• Support internal audits and regulatory reviews

• Drive continuous improvements to enhance operational efficiency and reduce risk

Who We're Looking For

• Fresh graduates or early career professionals with a passion for the intense and globally impacting markets.

• Strong team player who thrives in collaborative environments, yet equally effective working independently

• Highly self-motivated, adaptable, and driven to achieve results

• Proven ability to manage multiple tasks and projects simultaneously in a fast-paced setting

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Systems Analyst

This is a fixed term contract role. The engagement is till 2nd November 2028

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• At least 5 years of working experience as a Systems Analyst
• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at careers@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Compensation Reporting & Validation

• Review, validate, and maintain a suite of distribution reports, including production tracking and compensation reports, ensuring alignment with established business rules and standards.
• Manage end-to-end compensation validation activities, ensuring all processes are executed accurately and within defined timelines.

Data Analysis & Business Insights

• Analyse compensation and production data to identify patterns, anomalies, and trends that support operational decisions and strategic planning.
• Translate business requirements and stakeholder requests into structured data analyses and clear visual presentations.

Operational Continuity

• Identify and troubleshoot compensation discrepancies or processing issues, providing timely interim solutions to minimise business disruption.
• Support the continuous improvement of compensation workflows in line with evolving business and regulatory requirements.

Requirements

• Experience in various data analytics tools eg Alteryx, Anaplan, Python, Power BI, SQL, etc
• 4+ years in data analytics, business Analysis and finance operations preferably in financial/Insurance industry in Singapore
• Familiarity with database, cloud, and various FP&A tools
• Degree in Finance/Statistics/Mathematics/Economic

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

ROLESUMMARY

The Helpdesk Support Engineer is responsible for providing first and second-level technical support to end users, ensuring timely resolution of IT incidents and service requests. The role focuses on maintaining high service availability, user satisfaction, and adherence to SLAs in enterprise and regulated environments.

KEYRESPONSIBILITIES

· Provide L1/L2 support for end-user issues related to hardware, software, and network systems.

· Log, track, and manage incidents and service requests through ITSM tools.

· Diagnose and resolve issues related to desktops, laptops, mobile devices, and peripherals.

· Support enterprise applications, email systems, collaboration tools, and user access issues.

· Escalate complex incidents to relevant teams and ensure timely closure.

· Perform user account management (creation, modification, access control, password resets).

· Install, configure, and maintain end-user systems and standard software.

· Support remote users using remote access and troubleshooting tools.

· Maintain SLA compliance and provide regular status updates to stakeholders.

· Document incidents, resolutions, and standard operating procedures (SOPs).

· Assist in system upgrades,patching, and rollout activities.

· Ensure adherence to IT security policies and endpoint compliance standards.

TECHNICALSKILLS & TOOLS

· Operating Systems: Windows, macOS (basic), Linux (basic)

· ITSM Tools: ServiceNow, Remedy, Jira Service Management

· End-User Support: MS Office, Microsoft 365, Outlook, Teams

· Identity & Access: Active Directory, Azure AD

· Networking (Basics): DNS,DHCP, VPN, LAN/Wi-Fi troubleshooting

· Remote Support Tools: AnyDesk, TeamViewer, Remote Desktop

· Hardware: Desktops, laptops, printers, mobile devices

SECURITY& COMPLIANCE

· Follow access control, password, and endpoint security policies.

· Ensure compliance with organizational security standards (e.g., ISO 27001).

· Identify and report security incidents or suspicious activities.

· Support endpoint patching and antivirus compliance.

QUALIFICATIONS& EXPERIENCE

·  Degree/Diploma in IT, Computer Science, or related field.

·  2–5 years of experience in IT helpdesk or end-user support.

·  Experience working in SLA-driven environments preferred.

·  Strong communication, troubleshooting, and customer service skills.

PREFERRED(GOOD TO HAVE)

· ITIL Foundation certification.

· Experience in government or regulated environments.

· Knowledge of endpoint management tools (Intune, SCCM).

· Exposure to basic scripting or automation.

ROLESUMMARY

The Operations Support Engineer is responsible for ensuring the smooth day-to-day operation of IT systems and applications by monitoring, troubleshooting, and resolving incidents. The role focuses on maintaining system stability, availability, and performance while adhering to SLAs in enterprise and regulated environments.

KEYRESPONSIBILITIES

· Monitor applications, systems, and infrastructure to ensure availability and performance.

· Provide L2 support for incidents, service requests, and operational issues.

· Troubleshoot and resolve application, system, and integration-related issues.

· Perform incident management, root cause analysis (RCA), and problem resolution.

· Ensure timely escalation and coordination with relevant teams for critical issues.

· Execute routine operational tasks such as job scheduling, batch monitoring, and health checks.

· Support deployment activities, releases, and environment validations.

· Maintain system logs, reports, and operational dashboards.

· Ensure adherence to SLAs, incident response timelines, and change management processes.

· Automate repetitive operational tasks using scripts and tools.

· Maintain documentation including SOPs, runbooks, and troubleshooting guides.

· Collaborate with DevOps, infrastructure, and application teams for continuous improvement.

TECHNICALSKILLS & TOOLS

· Systems & Applications: Basic understanding of application architectures and APIs

· Operating Systems: Linux/Unix, Windows

· Monitoring & Scheduling: Control-M, Autosys, Cron, Prometheus, Grafana

· ITSM Tools: ServiceNow, Remedy, Jira

· Scripting: Python, Bash, PowerShell (basic automation)

· Databases (Basic): SQL, query execution, log analysis

· Cloud (Basic): AWS/Azure environments (monitoring & operations)

SECURITY& COMPLIANCE

· Follow operational security procedures and access controls.

· Ensure compliance with organizational standards (ISO 27001, internal policies).

· Support incident logging, audit requirements, and reporting.

· Identify and escalate potential security or operational risks.

QUALIFICATIONS& EXPERIENCE

·  Degree/Diploma in IT, Computer Science, or related field.

·  2–5 years of experience in IT operations or application support.

·  Experience in SLA-driven or24x7 support environments preferred.

·  Strong analytical, troubleshooting, and communication skills.

PREFERRED(GOOD TO HAVE)

· ITIL Foundation certification.

· Experience in production support for enterprise applications.

· Exposure to DevOps environments and release management.

· Experience in regulated or government environments.  

Responsibilities:

• Deliver data centre operations support across multiple data centres

• Respond to all alarms/alerts set in Data Center Infrastructure Management (DCIM), Server Automation Operations System (SAOS), CCTV, Access Control Systems (ACS), and other functions (EHS, Security, etc),

• Provide deep understanding and intelligence of the criticality and impact of the incidents to the resolver groups.

• Ensure detailed records of alarm handling activities, including actions taken, resolutions in ticketing tools and file incident reports.

• Be available to coordinate as an incident commander in event of an issue.

• Support program managers and facilitate project deliverables, improve overall operational and engineering initiatives.

• Conduct root cause analysis (RCA) to determine recurring problems to their source.

• Employ in-depth questioning and analysis techniques such as five whys to determine the underlying cause of the incident or problem.

• Handle ticketing system

• Perform duties in compliance with SOP.

Requirements:

• Diploma/Degree in Information Technology.

• 2 years+ experience in command center, service center, or similar 24x7 operations center environment

• Ability to quickly triage multiple incidents and assign the right priority based on risk and confidence levels

• Knowledge of technical elements associated with systems such as IP Networks, DC Environment and Server Health.

• Outstanding verbal and written communication skills required, work with minimal direction, meeting goals, attention to details and an eye for continuous improvements

• Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.

• Basic working knowledge of data protection policies such as GDPR and the need to keep sensitive information secure.

We are partnering with a leading MNC to hire a Financial Analyst (Grants) to join their regional finance team based in Singapore. This role offers strong exposure across regional grant management, financial planning & analysis, and cross-border stakeholder engagement within a complex, matrix environment.

Responsibilities:

As a Financial Analyst (Grants), you will play a key role in supporting the end-to-end financial management of grant-funded programmes across the region. You will partner closely with business, finance, and external stakeholders to ensure accurate tracking, reporting, compliance, and optimisation of grant utilisation.

• Manage and monitor regional grant funding activities, ensuring compliance with internal policies and external grant requirements
• Track utilisation of grants and prepare accurate financial reporting for stakeholders and funding bodies
• Support budgeting and forecasting cycles across grant-related and operational expenditures
• Perform financial analysis to provide insights on grant performance, spend efficiency, and funding gaps
• Partner with regional stakeholders across finance, operations, and programme teams
• Assist in month-end closing activities and variance analysis related to grant funding
• Support audit queries and ensure proper documentation and controls are maintained

Requirements

• Degree in Accounting, Finance, Economics, or related discipline
• 3–6 years of experience in FP&A, financial analysis, or grants management
• Strong exposure to regional or multi-country finance environment is highly preferred
• Experience handling grants, government funding, or donor reporting is a strong advantage
• Strong analytical skills with solid Excel proficiency
• Ability to work in a matrix organisation and manage multiple stakeholders
• Strong communication skills and attention to detail

Please email your cv directly to sindhu@theedgepartnership.com in word format. 

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days. 

EA License: 16S8131 

Recruiter License: R1981753 

• Establish and regularly review the AML and ABC framework, incorporating regulatory requirements, group standards, and risk considerations across customer, product, and geography
• Conduct annual enterprise-wide AML & ABC risk assessments in collaboration with senior leadership
• Perform quarterly quality assurance reviews on screening and transaction monitoring alerts
• Oversee the preparation of quarterly MI reporting for AML and ABC for risk committee meetings
• Manage annual high-risk customer reviews
• Actively identify and manage key AML & ABC controls, including screening, enhanced due diligence, transaction monitoring, and gifts & hospitality
• Advise senior management and business units on new products, processes, and initiatives to identify and mitigate financial crime risks
• Report and present findings to local management, group office, and the Board Audit Committee
• Manage regulatory engagement with MAS and enforcement agencies on AML matters
• File suspicious activity reports with the authorities and manage incoming queries on suspicious activity
• Deliver AML & ABC training to the Board of Directors, staff, and the agency force
• Promote a strong AML and ABC culture and awareness across the organisation
• Partner with business functions on AML matters, including documentation requirements for higher-risk customers
• Collaborate with senior stakeholders to present complex information, recommendations, and risk mitigants in the areas of AML and ABC

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

ROLESUMMARY

The Data Centre Operations Support Engineer is responsible for ensuring the smooth operation, monitoring, and maintenance of data centre infrastructure, including servers, storage, and network components. The role focuses on uptime, physical infrastructure management, and operational support within mission-critical and regulated environments.

KEYRESPONSIBILITIES

· Monitor and manage data centre infrastructure including servers, storage, and network equipment.

· Perform routine checks on power, cooling, rack space, and environmental conditions.

· Support installation, configuration, and decommissioning of hardware (rack & stack, cabling).

· Provide L1/L2 support for infrastructure incidents and service requests.

·  Coordinate with vendors for hardware maintenance, replacements, and support activities.

· Manage data centre accesscontrol, asset tracking, and inventory management.

· Perform backup media handling, tape management, and storage operations (if applicable).

· Support high availability(HA) and disaster recovery (DR) activities and drills.

· Maintain logs, reports, and operational dashboards for data centre activities.

· Ensure adherence to SLAs, operational procedures, and safety standards.

· Assist in capacity planning, space optimization, and infrastructure audits.

· Maintain documentation including layouts, asset registers, and SOPs.

TECHNICALSKILLS & TOOLS

· Infrastructure: Servers, storage (SAN/NAS), racks, cabling, power systems (UPS)

· Operating Systems (Basic):Linux/Unix, Windows Server

· Networking (Basic): TCP/IP, patching, switches, connectivity checks

· Monitoring Tools: DCIMtools, Nagios, SolarWinds (basic)

· ITSM Tools: ServiceNow, Remedy, Jira

· Hardware Handling: Rack& stack, cable management, hardware diagnostics

SECURITY& COMPLIANCE

· Ensure physical security controls and authorized data centre access.

· Follow operational and safety standards for data centre environments.

· Support compliance with ISO27001 and audit requirements.

· Maintain asset tracking and secure handling of equipment and media.

QUALIFICATIONS& EXPERIENCE

· Degree/Diploma in IT, Electronics, or related field.

· 2–5 years of experience indata centre operations or infrastructure support.

· Experience in 24x7operations environments preferred.

· Strong coordination, troubleshooting, and documentation skills.

PREFERRED(GOOD TO HAVE)

· Experience with DCIM tools and structured cabling standards.

· Knowledge of data centre standards (TIA-942, Uptime Institute basics).

· Exposure to cloud-integrated or hybrid data centre environments.

· Experience in regulated or government environments.

Job Responsibilities

• Collaborate with a team of Threat Intelligence analysts to maintain situational awareness of the relevant sectors.

• Monitor threat groups’ tactics and techniques, producing timely, relevant, and actionable cyber intelligence for stakeholders.

• Recommend and review intelligence requirements and collection sources to support analysis and reporting.

• Investigate cyber threats affecting telecommunications, media infrastructure, and systems; propose mitigations and detection strategies.

• Produce cyber intelligence products and briefings, including ad-hoc threat reports, monthly threat trends, and annual threat landscape summaries.

• Support cyber incident investigations, threat and risk assessments, malware analysis, and cyber exercises.

• Document and maintain processes to ensure accuracy and continuity.

Job Requirements

• Bachelor’s degree in engineering, Computer Science, Information Security, or equivalent professional experience.

• Approximately 5 years of experience in threat intelligence, with leadership experience considered an asset.

• Experience preparing and presenting threat briefings to both technical and non-technical stakeholders.

• Familiarity with publishing cyber threat or vulnerability research and writing incident or threat assessment reports, including MITRE ATT&CK techniques, indicators, and recommended mitigations.

• Proficiency with Threat Intelligence Platforms and their integration with security solutions.

• Knowledge of telecommunications, broadcast, media equipment, enterprise environments, and associated technologies.

• Experience with network traffic/log analysis, computer/mobile forensics, or malware analysis.

• Experience creating or improving detection queries in Endpoint Detection and Response (EDR) systems is a plus.

• Understanding of network and operating system security (Windows, Linux), cloud architecture, or application security.

• Professional certifications (CREST CCTIM, CRTIA, CPTIA, GIAC GCFA, GREM, GCFE, GCIH) are valued but not mandatory.
  

Apply, please kindly email your updated resume to akshya.raman@tg-hr.com.

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

Key Responsibilities

• Conduct preliminary due diligence reviews to support deal teams on prospective transactions.
• Collaborate with deal teams to understand requirements and resolve issues arising during the document procurement process.
• Prepare and analyze ownership, transaction, and funds flow structures based on client-provided documentation.
• Review KYC documentation to ensure completeness, accuracy, and compliance with regulatory and internal standards.
• Perform due diligence checks using internal systems and external databases.
• Provide risk assessments, recommend mitigations, and ensure accurate data entry into eKYC systems, including independent validation of client documents.
• Prepare exception handling and risk assessment memoranda for trigger events, adverse findings, and new facility applications from existing clients.
• Draft preliminary assessment memoranda for cases involving deferred KYC completion in advisory transactions.
• Conduct periodic and trigger-based KYC reviews within defined timelines while minimizing rework.
• Review AML alerts escalated to the team and ensure timely investigation and closure.
• Support additional AML/KYC-related tasks, reporting, and project initiatives as required.

Key Requirements

• Bachelor’s degree with 4–7 years of relevant experience in corporate or project finance KYC.
• Candidates with comparatively less experience may be considered for a senior analyst position.
• Professional certifications in AML/KYC are advantageous.
• Strong knowledge of regulatory requirements related to KYC/AML (e.g., MAS Notice 626 or equivalent frameworks).
• High attention to detail with a proactive and well-organized approach to work.
• Ability to manage multiple tasks effectively and prioritize in a fast-paced environment.
• Strong interpersonal and communication skills, with the ability to engage internal and external stakeholders.
• Proficiency in Microsoft Office applications and online research tools.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Integrated Information Technology Services.
• Project Planning and Management
  • Lead Research Management System and Library related application projects from initiation to completion, including planning, execution, and resource management.
  • Develop and manage project plans, timelines, milestones, and budgets.
  • Define project scope, objectives, and deliverables in collaboration with stakeholders.
  • Monitor key performance indicators and project milestones to ensure the project stays on track and meets its objectives, adapting to the project's methodology and requirements.
  • Identify potential risks, develop mitigation strategies, and ensure adherence to regulations and best practices.
  • Prepare and present status reports to the steering committee and key stakeholders.
  • Monitor project issues throughout the project lifecycle and conduct post-implementation reviews to gather feedback and drive enhancements.
  • Manage organizational process assets (e.g. project documentations, knowledge base, lessons learnt, etc.) throughout the project life cycle.
• Research Management System and Library related Application Implementation and Maintenance
  • Conduct market research to assess offerings and capabilities, providing a comprehensive understanding of available solutions.
  • Lead requirements gathering, user and customer journey mapping, milestone planning, system configuration, and testing for the system to ensure it effectively meets business needs.
  • Oversee the customization, data migration, and integration of systems, providing technical advice and coordinating with cross-functional teams and external vendors for seamless project delivery.
  • Develop and execute test plans and test cases to ensure the system meets business requirements, quality standards, and performance benchmarks. Address and resolve complex issues and defects, ensuring alignment with user expectations and adherence to security and policy requirements.
  • Facilitate training and support for end-users in collaboration with cross-functional teams, ensuring smooth adoption and effective use of the system.
  • Establish and analyze metrics related to user journeys, gather feedback, and identify improvement opportunities to enhance system performance and drive continuous innovation.
  • Maintain and support the system, including monitoring new technologies, releases, and patches, and making recommendations to continuously improve work processes and services.
  • Deliver project and system documentation according to the Project Development Methodology.
• Stakeholder Collaboration
  • Serve as the primary liaison between the project team and stakeholders, ensuring clear communication and collaboration
  • Communicate capability roadmaps and delivery strategies to stakeholders, managing expectations and addressing concerns promptly.
  • Foster strong relationships with key stakeholders, building trust and rapport to drive project success.
• Procurement and Vendor Management
  • Oversee Vendor Sourcing and Selection Process, including identify and evaluate potential vendors, ensuring they meet the project's requirements and organizational standards.
  • Lead contract negotiations with selected vendors to secure favorable terms, pricing, and conditions that align with project and budget requirements.
  • Track and assess vendor performance against agreed-upon metrics and deliverables. Address any issues or deviations to ensure adherence to contract terms.
  • Coordinate with vendors to ensure timely delivery of products and services. Address any delays or logistical issues to minimize impact on project timelines.
  • Verify vendor invoices, ensuring that charges are accurate and correspond to the agreed terms and delivered services or goods.

• Degree in Computer Science or IT
• A minimum of 5 years of relevant work experience, including hands-on project management and business analysis experience in enterprise system implementation and support.
• Prior IT experience in institutions of higher learning (in particular research management / administration) and SaaS application delivery (administering the setup and configuration) will be an added advantage.
• Extensive experience in project leadership and management, with proficiency in project management methodologies, techniques, and tools, including expertise in outsourcing, vendor and contract management.
• Ability to perform dual roles as project manager and business analyst, leading discussions from project initiation through planning and delivery, with good requirements analysis skillset.
• Exceptional interpersonal and communication skills, with a proven ability to persuade and collaborate effectively at all organizational levels. Demonstrates proficiency in both oral and written communication, with strong conflict management abilities.
• Strong critical thinking and problem-solving abilities, capable of addressing complex issues and finding effective solutions.
• Detail-oriented and quality-focused, with excellent decision-making capabilities and a positive attitude, demonstrating independence and initiative in exploring process improvements.
• Highly resourceful and organized, able to manage diverse tasks and priorities effectively while reconciling needs from various stakeholder groups.
• Strong understanding of software development life cycles and structured project development methodologies, with experience in agile methodologies as a significant advantage.
• Self-driven with the ability to multi-task and take on concurrent projects.
• Certification in Project Management and/or Business Analysis (e.g., PMP, CITPM, CBAP) is preferred.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Role summary

The role will report to Head of Performance Analysis.

Key duties and responsibilities

• Maintain and support internally developed computingscripts
• Ability to digest and analyze scripts withinaccounting information system
• Daily Valuation Check of all positions
• Daily NAVs update for Mutual Funds
• Generate regular monthlyperformance return and attribution reports to both internal and external parties
• Generate regular peer comparison reports and prepare data for board meeting
• Prepare performance reports for Investment, Senior Management and Board Meetings
• Provide endusers with the comprehensive performance analysis services to evaluate theperformance of client’s plans/funds
• Consult with fund managers and acts as the technical expert on developing new performance analysis services that provide performance measurement and performance evaluation
• Assist Sales teams and fund managers in performance data collation and analysis for their presentations and RFP to prospective clients on regular basis

Education Qualification

• A Good Tertiary Degree

Technical Competency

• 1 to 2 years of working experience
• Fresh Graduate will be considered
• Good Programming Skills (SQL, Excel VBA or other languages) - a must
• Strong in Mathematics
• Good understanding of Accounting concepts
• Basic understanding ofFinancial Instruments
• Good analytical and problem solving skills
• Excellent Excel skills and Good knowledge of Power BI
• Self-starter, good initiative and excellent team player
• Ability to work in an organized manner under tight deadlines
• Strong communication skills

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro
• Experience in Jira is an added advantage

We regret to inform you that only shortlisted candidates will be contacted.

Responsibilities

• Work with stakeholders to understand needs for data structure, availability and accessibility

• Support the translation of data needs into technical system requirements

• Advise on latest technologies, strategies, and products in database and data processing software

• Recommend types of data and data sources needed

• Support the building of data flow channels and processing systems to extract, transform, load and integrate data from various sources

• Develop complex code, scripts and data pipelines to process structured and unstructured data near real-time  

• Develop prototypes and proof of concepts for the selected solutions

• Support the identification of data sources (both internal and external)

• Perform operational ad-hoc data provision to extract/load data based on stakeholders requirements using ETL tools such as Informatica

• Research hardware and software needs to support selected solutions

• Gather data from internal systems and external sources

• Enter information into data collection systems

• Clean databases from duplicated, outdated or irrelevant information 

• Perform data validation and quality control checks

• Mine data to identify trends, patterns and correlations

• Develop solutions and recommendations to address information need

• Assist with integration of data systems into existing infrastructure 

• Develop tools to improve data flows between internal/external systems and the data warehouse 

• Automate data collection and analysis processes, data releasing and reporting tools

• Test data system configurations and perform regular tuning to increase efficiency

• Facilitate data cleansing, enrichment and data quality improvements

• Enable searching, data visualisation, and advanced analytics functionality

Requirements

• Degree, Information Technology, Computer Engineering or equivalent

• Seven (7) years’ experience in an IT Infrastructure / Operations Role

• Experience with Cloud platforms (IaaS, PaaS)

• Operating system administration and related services (Windows Server, Linux)

• Infrastructure-as-code and cloud automation (APIs, Cloudformation, Chef, Ansible, Puppet)

• DevOps development and platform support (Docker, Container Services)

• Experience with programming / scripting (Batch, VB, PowerShell)

• Networking experience and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, DHCP)

• The ability to work towards strict and conflicting deadlines be able to plan and prioritise in an environment with multiple stakeholders.

• Good interpersonal skills, a detail-oriented & flexible person who can work across different areas within the team.

• A good understanding of Singapore Healthcare System.

• Familiarity or experience with health informatics would be preferred.

• An understanding of healthcare data governance, data acquisition and data management would be an advantage 

Licence no :12C6060