Total 27 Director/C-Level operations advisor job vacancies in Others category in Singapore

Cybersecurity Operations Director

My client, a well-established FMCG company, is seeking a SOC Director to shape the future of their Security Operations Center (SOC). This strategic role combines oversight of day-to-day security operations with driving modernization initiatives that enhance threat detection, accelerate response, and improve efficiency.

You’ll lead incident response, manage MSSP partnerships, and champion automation, forensics, and continuous improvement. This is an opportunity to build a next-generation, intelligence-driven security operations function that stays ahead of evolving threats.

Key Responsibilities

• Transform and mature SOC capabilities, leveraging SOAR platforms and automation playbooks.

• Oversee enterprise security technologies (Firewalls, XDR, IPS, PAM, Email Gateways).

• Lead end-to-end Incident Response and digital forensics investigations.

• Develop KPIs, dashboards, and reports for leadership visibility.

• Manage MSSP relationships and ensure SLA compliance.

Ideal Profile

• 12+ years in cybersecurity with SOC and incident response leadership, with a strong acumen in strategic planning and transformation.

• Experience in SOC transformation and SOAR automation.

• Strong technical foundation across network, endpoint, and identity security.

• Certifications like CISSP, GCIH, GCFA preferred.

• Skilled in scripting (Python, PowerShell) and familiar with frameworks like NIST and MITRE ATT&CK is a plus.

• Exposure using Google Security Operations will be an added bonus.

Raymond Ler (R1876114)

JAC Recruitment Pte. Ltd. (90C3026)

Employment Type: Full-Time

Job Description

TGW Construction is seeking a strategic and results-driven Operations Director to oversee all operational activities, drive business growth, and ensure operational excellence across multiple projects and departments.

Key Responsibilities

• Develop and implement operational strategies.
• Lead project delivery, facilities management, and business operations.
• Drive profitability, productivity, and client satisfaction.
• Manage budgets, resource allocation, and business performance.
• Establish operational policies and procedures.
• Mentor and develop management teams.

Requirements

• Degree in Engineering, Construction Management, Business Administration, or related discipline.
• Minimum 10 years of leadership experience in construction or facilities management.
• Proven track record in operational management and business growth.
• Strong financial and strategic planning capabilities.
• Excellent leadership and stakeholder management skills.

Benefits

• Attractive executive compensation package
• Performance-based incentives
• Leadership development opportunities

4. Operations Manager

Location: Singapore

Employment Type: Full-Time

Job Description

We are looking for an experienced Operations Manager to oversee daily operations, manage project resources, and ensure efficient service delivery across all projects.

Key Responsibilities

• Manage day-to-day operations and project execution.
• Coordinate manpower, subcontractors, and resources.
• Monitor operational performance and KPIs.
• Ensure compliance with safety, quality, and company standards.
• Support business development and client relationship management.
• Implement process improvements to enhance efficiency.

Requirements

• Degree or Diploma in Engineering, Construction, or related field.
• Minimum 5 years of operational management experience.
• Strong leadership and problem-solving skills.
• Excellent communication and organizational abilities.
• Knowledge of construction and facilities management operations.

Benefits

• Competitive salary package
• Annual performance bonuses
• Career progression opportunities

Industry: Logistics

Conducive Working Environment

Location: East

Responsibilities:

• Lead and oversee a large-scale, multi-site contract logistics portfolio, providing strategic direction and operational leadership across multiple facilities.
• Mentor, guide, and develop a high-performing leadership team, including General Managers and senior operations leaders.
• Collaborate closely with Commercial, Business Development, and Solution Design teams to support business growth, large-scale tenders, and successful onboarding of new strategic accounts.
• Drive organizational planning and workforce strategies to ensure operational scalability, leadership succession, and long-term business sustainability.
• Champion strategic transformation initiatives, including digitalization, automation, and ESG sustainability programs across the logistics network.
• Own and manage the overall P&L performance, financial planning, forecasting, and profitability improvement initiatives for the assigned portfolio.
• Act as the key escalation point and executive stakeholder lead for regional and global clients, ensuring strong customer partnerships and service excellence.
• Lead infrastructure planning, warehouse optimization, automation initiatives, and CAPEX investment strategies to support business expansion.
• Foster strong cross-functional collaboration between Operations, Engineering, IT, HR, and other business functions to enhance operational efficiency and employee engagement.

Requirements:             

• Bachelor’s Degree in Supply Chain, Logistics, Business, or a related discipline is required. MBA or Master’s Degree will be an added advantage.
• At least 12–15 years of leadership experience within a leading 3PL, contract logistics, or supply chain environment.
• Strong track record in managing large multi-site operations, leading senior operational teams, and driving business growth and operational excellence.
• Experience in P&L management, customer stakeholder engagement, and large-scale transformation initiatives.
• Strong strategic thinking, leadership, and stakeholder management capabilities.
• Exposure to automation, digitalization, and continuous improvement initiatives within logistics operations will be highly advantageous.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

JOB TITLE: CHIEF OPERATIONS OFFICER (COO)

ABOUT
RD American School RD American School is a proud partner of Riverdale Country School in New York, ranked a top private school in the U.S. We are more than an educational institution — we are an accelerator of learning. Our approach is grounded in cognitive science and modern pedagogy, empowering students to thrive in a complex, fast-changing world.

ROLE
The COO will ensure smooth day-to-day operations, efficient execution of strategy, and alignment of resources across all functions. This position requires a balance of strategic vision and operational discipline, ideally with experience in e-commerce, consultancy, or project management.

JOB RESPONSIBILITIES

• Develop and articulate the long-term vision and mission of the school, ensuring alignment with the board’s objectives and the school’s educational philosophy.
• Formulate strategic plans to guide the school’s growth, sustainability, and positioning in the competitive international education market.
• Identify new opportunities for expansion, partnerships, and program development
• Conduct regular market and competitor analysis to anticipate trends and adjust strategies proactively.
• Align financial, operational, and academic goals to achieve sustainable growth.
• Build strategic partnerships with investors, education bodies, government agencies, and global institutions.
• Oversee brand development and market positioning to attract students, faculty, and partners.
• Establish performance metrics (KPIs) to measure the success of strategic initiatives and ensure accountability.
• Balance short-term operational needs with long-term institutional goals, ensuring agility in decision-making.

REQUIREMENTS

• Bachelor’s or master’s degree in business administration, Management, or related field.
• 10+ years of operational leadership experience across large and small organizations.
• Prior exposure to both client-side and consultancy environments.
• Experience in e-commerce, PMO, or education management strongly preferred.
• Strong execution skills with proven ability to manage complex projects.
• Excellent leadership, interpersonal, and communication skills.
• Fluency in English; additional languages an advantage.
• Adaptable to a fast-paced international school environment.

At RD American School, you’ll be part of a forward-thinking team shaping the future of education. You’ll have the opportunity to innovate, lead, and make a meaningful impact on learners and families across the region.

Job Summary

The Operations Director is responsible for overseeing the company’s daily operations, improving operational efficiency, managing cross-functional teams, and ensuring business objectives are achieved. This role focuses on strategic planning, process optimization, budgeting, performance management, and operational scalability.

Key Responsibilities

• Develop and implement operational strategies aligned with company goals
• Oversee day-to-day business operations
• Monitor operational performance and KPIs
• Improve workflows, systems, and operational processes
• Manage budgets, cost controls, and resource allocation
• Lead and mentor operations managers and department heads
• Ensure compliance with company policies, regulations, and safety standards
• Collaborate with senior leadership on strategic initiatives
• Drive productivity, quality improvement, and customer satisfaction
• Identify operational risks and implement mitigation plans
• Support business growth, expansion, and change management initiatives

Requirements

• 10 –15 years of operations management experience
• Proven leadership and team management skills
• Strong analytical and problem-solving abilities
• Experience with budgeting, forecasting, and operational planning
• Excellent communication and stakeholder management skills
• Ability to work in a fast-paced and dynamic environment

Sinologistics Overseas Pte. Ltd. serves as the overseas business headquarter of China Logistics Group, the largest state-owned integrated logistics service provider in China, with the most comprehensive range of logistics businesses. We are responsible for acquiring warehouses and other logistics assets worldwide, operating an international network, and boosting global capital allocation and overseas business development.

We sincerely invite talented professionals with expertise in logistics investment, capital management, asset management, and property operations to join us. Together, let us seize industry opportunities and explore the vast global market.

Key Responsibilities

• Serve as a key liaison with the Group Headquarters in China to ensure effective communication, strategic alignment, and execution of key initiatives.

• Support corporate strategic planning and business development initiatives, driving the implementation of major projects and business objectives.

• Conduct industry research, market analysis, and competitor benchmarking to support business planning and management decision-making.

• Lead periodic business performance analysis and management reporting, including the preparation of operational and analytical reports for management review.

• Participate in investment and M&A activities, including project evaluation, feasibility studies, and investment analysis to support strategic decision-making.

• Participate in the development of the company’s investment project pipeline and continuously identify potential project opportunities.

• Support post-investment operational management and drive continuous improvement of operational processes and management systems.

• Participate in the development and enhancement of internal control, risk management, and compliance frameworks, ensuring operational effectiveness and governance standards.

• Organize project reviews and operational assessments to support continuous improvement and knowledge sharing.

• Support the development and management of vendor and business partner management frameworks to enhance operational efficiency.

Requirements

• Bachelor’s degree or above in Finance, Economics, Business Administration, Logistics, Supply Chain Management, or related disciplines.

• Minimum 5–8 years of relevant experience in strategy, operations, investment, consulting, or corporate management.

• Strong strategic thinking, business analysis, and operational management capabilities.

• Familiarity with corporate operations, investment analysis, and project management processes.

• Excellent written and verbal communication skills in both English and Chinese, with the ability to work effectively with the Group Headquarters in China and external stakeholders.

• Strong analytical, problem-solving, and results-oriented mindset.

• Prior experience in large corporations, consulting firms, multinational companies, or international business environments will be an advantage.

Company Overview

We are a community first and a company second. We call ourselves a Village—thousands of teammates coming together each day to care for our patients, each other and our world

The DaVita Way—a culture made by us, lived by us and unique to us. It means “We dedicate our Head, Heart and Hands to pursue the Mission, live the Values and build a healthy Village. It means that we care for each other with the same intensity with which we care for our patients.

Join us as our

Operations Director

A key member of DaVita’s senior leadership team, this position is responsible for the management and oversight of DaVita’s dialysis Operations in Singapore.  

The Operations Director provides leadership, counsel and direction to the field management of DaVita to ensure safe, efficient, and high-quality patient care.  Additionally, this position identifies and develops strategic growth opportunities, monitors on performance, and works closely with General Manager to develop competitive strategies in alignment with DaVita’s mission and values.

REQUIREMENTS

• Degree in Healthcare Management, Business Management, Operations Management, or related discipline

• Minimum 8–12 years of relevant operations experience in preferably within healthcare, and/or multi-site service organizations, with 2-3 years in a senior leadership role

• Demonstrated experience in budgeting, P&L oversight, cost optimization, and operational productivity.

• A strategic leader, system thinker with excellent communication and stakeholder management skills.

• Strong commercial acumen and data-driven decision-making ability

Position Overview

Zener Maritime Solutions seeks an experienced Operations and Compliance Leader to design, implement, and oversee integrated operations and compliance programmes across our five global offices spanning Singapore, Mumbai, Rotterdam, Ningbo, and Houston. This is a senior executive role reporting to the Board, responsible for establishing governance frameworks that enable safe, compliant, and operationally excellent delivery across our maritime and offshore oil and gas operations.

Key Responsibilities

Leadership and Strategy

• Lead operations and compliance functions across all five global offices with responsibility for multi-jurisdictional regulatory and governance frameworks
• Design and execute enterprise-wide ethics, compliance, and governance programmes aligned with industry best practices
• Provide board-level reporting on governance, risk, and compliance matters with strategic recommendations
• Support strategic initiatives including partnerships, business expansion, and new market entry

Regulatory and Risk Management

• Establish and oversee risk management and internal control systems across all operational segments
• Develop compliance strategies that address regulatory requirements in key operating jurisdictions
• Lead risk assessments and mitigation strategies specific to offshore oil and gas operations
• Ensure robust internal controls and governance across the organization

Asset Integrity and Technical Operations

• Oversee management of non-destructive testing (NDT) campaigns and asset integrity programmes across offshore installations
• Lead asset integrity solutions and integrity management systems across the operational portfolio
• Establish protocols and compliance frameworks for unmanned aerial vehicle (UAV) and drone operations across all global offices
• Ensure operational excellence in offshore asset structure management and maintenance strategies
• Drive standardized approaches to asset inspection, monitoring, and integrity assurance

Operations Excellence

• Oversee operational performance across dispersed global workforce and maritime assets
• Drive organizational alignment on operational standards, safety, and quality metrics
• Lead sourcing and procurement strategies including management of complex EPC (Engineering, Procurement, Construction) and major projects with tight deadlines
• Manage relationships with service providers, contractors, and technology partners
• Establish operational KPIs and drive continuous improvement across all business segments

Technology and Innovation

• Champion the integration of artificial intelligence and emerging technologies across the entire EPC process, NDT campaigns, and asset integrity management
• Develop governance frameworks for AI deployment in operations, compliance monitoring, risk management, and asset optimization
• Lead digital transformation initiatives that enhance operational efficiency and reduce organizational risk
• Establish protocols for managing AI-related risks, data governance, and algorithmic transparency across operations
• Evaluate and implement technology solutions including drone and UAV systems, AI-enabled inspection tools, and asset monitoring platforms that improve decision-making and operational outcomes

Required Qualifications and Experience

Core Experience

• Minimum 15 years in senior operations and compliance roles within maritime, offshore oil and gas, manufacturing and technology industry
• Proven track record in multi-jurisdictional governance and executive-level risk management
• Deep operational experience in offshore oil and gas including deepwater, subsea, or integrated operations
• Board-level exposure with demonstrated ability to communicate complex governance and risk matters to senior stakeholders
• Demonstrated experience working across China, South American, North America, and Asia oil and gas markets

Technical Operations Experience

• Extensive experience managing non-destructive testing (NDT) campaigns and programmes at scale
• Proven expertise in asset integrity solutions and integrity management systems for offshore installations
• Knowledge of offshore asset structures, inspection methodologies, and maintenance protocols
• Experience establishing compliance and operational frameworks for UAV and drone operations
• Familiarity with emerging inspection and monitoring technologies in the offshore sector

Compliance and Governance

• Strong background in designing and implementing enterprise compliance and governance programmes
• Experience managing organizational risk across multiple jurisdictions and business units
• Understanding of regulatory landscapes affecting energy and maritime sectors
• Knowledge of sanctions, anti-corruption, and international trade compliance

Operations and Project Management

• Experience managing complex, multi-stakeholder projects with tight deadlines and global teams
• Expertise in sourcing, procurement, and vendor management at scale
• Operational knowledge of EPC project delivery in offshore or maritime context
• Demonstrated ability to establish operational standards and drive organizational performance

Technology and AI Governance

• Experience with AI technology implementation and risk governance, preferably in an IT, technology, or innovation-focused company
• Understanding of how AI and automation can transform EPC workflows, asset management, NDT analysis, and operational decision-making
• Ability to assess emerging technologies and their strategic application to business operations
• Experience developing governance frameworks for technology adoption and data management

Desired Qualities

• Strategic thinker with a futuristic outlook on digital transformation and emerging technologies in offshore operations
• Effective leader and change agent who can build high-performing teams across global operations
• Strong communicator comfortable presenting to Board and C-suite executives
• Collaborative approach to working across business units and geographies
• Understanding of evolving regulatory and operational requirements in emerging and mature offshore markets

Industry: Logistics

Conducive Working Environment

Location: East

Responsibilities:

• Lead and oversee a large-scale, multi-site contract logistics portfolio, providing strategic direction and operational leadership across multiple facilities.
• Mentor, guide, and develop a high-performing leadership team, including General Managers and senior operations leaders.
• Collaborate closely with Commercial, Business Development, and Solution Design teams to support business growth, large-scale tenders, and successful onboarding of new strategic accounts.
• Drive organizational planning and workforce strategies to ensure operational scalability, leadership succession, and long-term business sustainability.
• Champion strategic transformation initiatives, including digitalization, automation, and ESG sustainability programs across the logistics network.
• Own and manage the overall P&L performance, financial planning, forecasting, and profitability improvement initiatives for the assigned portfolio.
• Act as the key escalation point and executive stakeholder lead for regional and global clients, ensuring strong customer partnerships and service excellence.
• Lead infrastructure planning, warehouse optimization, automation initiatives, and CAPEX investment strategies to support business expansion.
• Foster strong cross-functional collaboration between Operations, Engineering, IT, HR, and other business functions to enhance operational efficiency and employee engagement.

Requirements:             

• Bachelor’s Degree in Supply Chain, Logistics, Business, or a related discipline is required. MBA or Master’s Degree will be an added advantage.
• At least 12–15 years of leadership experience within a leading 3PL, contract logistics, or supply chain environment.
• Strong track record in managing large multi-site operations, leading senior operational teams, and driving business growth and operational excellence.
• Experience in P&L management, customer stakeholder engagement, and large-scale transformation initiatives.
• Strong strategic thinking, leadership, and stakeholder management capabilities.
• Exposure to automation, digitalization, and continuous improvement initiatives within logistics operations will be highly advantageous.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Job Description

We are seeking an experienced Operations Director to oversee property management and community operations across residential and/or mixed-use developments. The successful candidate will be responsible for ensuring high-quality service delivery, operational efficiency, regulatory compliance, and stakeholder satisfaction within Singapore’s property management landscape.

Key Responsibilities

• Lead day-to-day property management and community operations

• Oversee building operations, maintenance coordination, and service vendors

• Ensure compliance with Singapore MCST and BMSMA regulations

• Manage resident/community engagement and service excellence initiatives

• Drive operational efficiency and process improvements across properties

• Collaborate with internal teams, stakeholders, and external partners

• Implement digital and PropTech solutions to enhance operational performance

• Monitor budgets, operational KPIs, and service quality standards

• Handle escalations and ensure timely resolution of operational issues

Requirements

• Bachelor’s degree or above in Real Estate, Property Management, Business Administration, or related discipline

• Minimum 8 years of experience in property management or real estate operations in Singapore

• Strong understanding of Singapore MCST framework and BMSMA regulations

• Experience in community operations and stakeholder management

• Familiar with PropTech solutions and digital property management tools

• Proficient in using AI tools for productivity and operational support

• Strong leadership, communication, and problem-solving skills

• Ability to work in a fast-paced and dynamic environment

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

StrategicEngagement Director, Asia

Aon Inpoint providesstrategic advisory services and implementation support to clients, whichinclude many of the most prestigious insurance companies in the Global andRegional (APAC) Commercial Insurance (re)insurance market.

We help our clientsnavigate the constantly evolving market environment to drive profitable andsustainable growth and business results. We have privileged access to Aon’sproprietary data and the knowledge of its global network of insurance industryexperts to derive unique and compelling insights into the sources of advantagein the industry. Most importantly we support our clients with turning strategicand tactical insights into practical actions and tangible returns.

Aon is in thebusiness of better decisions

At Aon, we shapedecisions for the better to protect and enrich the lives of people around theworld.

As an organization, weare united through trust as one inclusive team and we are passionate abouthelping our colleagues and clients succeed.

What the day willlook like

• Retaining and building existing client relationships as well as actively seeking new relationships and business development opportunities
• Engaging with clients to identify their strategic needs and priorities and collaboratively developing potential solutions
• Serving as a leader of local account teams as well as regional leader of global account teams
• Leading, coaching, and supporting client delivery teams
• Building impactful teams, encouraging a culture of development and continuous learning to nurture talent
• Playing an active role in strategic discussions with C-suite level client contacts
• Sponsoring and leading the development of both innovative and practical solutions which support clients to achieve their strategic priorities
• Contributing to the growth of Aon Inpoint's brand development thought leadership, whitepapers, conferences, and presentations
• Quickly and efficiently using networks of people, standard processes and Aon assets to generate compelling insights, analytics and strategic solutions
• Leading business development activities and collaborating with colleagues in the identification and creation of new opportunities

Skills andexperience that will lead to success

• Bachelor’s degree or equivalent in a relevant field
• 10-15 years of experience within the Insurance / Finacial Services Sector(s)
• Strong understanding of the insurance industry and prevailing trends (both local & global)
• Proven track record in large global / complex client management and relationship building
• Experienced in handling sophisticated stakeholder networks across multiple time zones and geographies
• Strong presentation, negotiation and problem-solving skills
• Experienced at identifying growth opportunities and tailoring solutions to support
• Able to identify and articulate strategic and tactical improvement opportunities supported by detailed arguments and action plans
• Able to act with conviction and be a people-influencer with both C-suite leaders and operational teams
• Demonstrates personal qualities of planning, resolving problems, collaboration, and dedication to personal and team development

This is a vital role in ensuring MFS can deliver on its internal SLA agreements and deliverables as agreed with Client Delivery teams for the cash reconciliations and other live cash services for a range of low to complex Private Equity Investment funds. The Junior Associate will manage their time effectively to nurture training and oversight of deliverables from junior staff, as well as review necessary work. They will also need to be involved with daily tasks and other BAU as dictated by the SLAs and deliverables.

The candidate will have a strong understanding of the structures and types of products within a private investment fund as well as strong accounting knowledge for the double entry and booking of transactions through the accounting system. Ideally the candidate will be a self-starter and also look to become involved in improvement projects for the team such as automation and technology.

For this role you may be tasked with reviewing the work of an Associate, ensuring tasks are completed and issues appropriately investigated. A Junior Associate Director will likely be the lead for multiple client collection accounts belonging to a Client Delivery team as well as having the ability to assist across other workstreams where necessary for coverage.

The candidate would also be responsible for knowledge transfer and training to new joiners.

• Ensure client transaction processing is complete, booked correctly & back up evidence is accurate.
• Review reconciliations prepared by other members of the team where necessary to maintain flow of workloads and coverage across the wider team.
• Operate and oversee in-house reconciliation technology as well as being involved in internal discussions for
• improvements and automations.
• Ensure to engage in suggesting ideas and efficiency improvements to the process framework.
• Liaise with other Investor and Client delivery teams within MFS in other locations.
• Ensure accuracy at all times and ensure SLA deadlines are met and strictly adhered to.
• Support the new account migration processes.
• Involvement in projects and managing change.
• Oversight of reconciliation and data transmission technology.
• Escalate issues appropriately as and when needed.

Key Responsibilities

• Lead daily operations for deployment across multiple sites

• Oversee installation, commissioning, and maintenance of automation systems

• Ensure timely delivery of projects in line with client requirements

• Manage field service engineers and technicians

• Develop preventive maintenance schedules and service SOPs

• Ensure SLA compliance and minimize downtime of deployed robots

• Lead and manage operations, service, and support teams

• Plan manpower allocation based on project and maintenance needs

• Drive performance management and team development

• Identify inefficiencies and implement process improvements

• Monitor operational costs, including manpower and logistics

• Optimize resource utilization and vendor management

• Act as key point of contact for operational matters with clients

• Ensure high customer satisfaction and service quality

• Handle escalations and resolve operational issues.

• Work closely with Engineering, Product, and Sales teams

• Provide feedback on product performance and improvements

Requirements

• Bachelor’s degree in engineering, Operations Management, or related field

• Minimum 8–12 years of operations experience, preferably in automation, or engineering services

• Strong experience in field service operations / technical deployment

• Proven leadership experience managing large operational teams

• Knowledge of IoT, or automation solutions is an advantage

• Strong problem-solving, communication, and stakeholder management skills

• Experience in autonomous systems / logistics automation

• Familiar with service contracts, SLA management, and maintenance operations

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to jeremy.kwan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509727

http://www.peopleprofilers.com

jeremy.kwan@peopleprofilers.com

Consultant in charge: Kwan Jing Han, Jeremy

EA Licence Number: 02C4944

Registration Number: R1329791

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Role Overview

We are seeking an experienced Operations Director to support the day-to-day operations of the company’s domain platform, execution of user growth initiatives, and implementation of operational strategies. This role is responsible for translating company strategy into actionable operational plans, leading team management, and driving data-driven optimization. The position plays a critical role in ensuring platform stability, driving user growth, enhancing service quality, and achieving business objectives.

Key Responsibilities

1. Platform Operations Execution and Management

Oversee daily platform operations to ensure system stability and efficient operational processes.

Drive process optimization based on strategies set by the COO to improve efficiency and reduce costs.

Monitor operational performance and continuously enhance user experience.

2. User Growth and Customer Operations

Execute user growth initiatives to support acquisition, conversion, and engagement.

Follow up on user feedback and drive improvements in customer experience.

Support the development and implementation of user retention and lifecycle management strategies.

3. Data Analysis and Operational Optimization

Track key operational metrics (e.g., user activity, retention rate, conversion rate).

Identify issues through data analysis and propose optimization solutions.

Support the COO in data-driven decision-making.

4. Team Management and Execution Excellence

Manage the daily operations of the operations team and monitor performance.

Drive team performance and improve efficiency and collaboration.

Participate in staff training and capability development initiatives.

5. Marketing Execution and Partnership Support

Collaborate with the marketing team to execute campaigns and improve user acquisition effectiveness.

Assist in maintaining partner relationships and supporting business expansion.

6. Product and Technical Collaboration

Work closely with product and engineering teams to implement feature improvements and requirements.

Ensure system capabilities align with operational needs.

7. Risk and Compliance Execution

Identify potential operational risks and escalate in a timely manner.

Ensure daily operations comply with relevant regulations and industry standards.

Requirements

1. Bachelor’s degree or above, preferably in Computer Science, Information Technology, Business Administration, or related fields.

2. Minimum 7 years of relevant experience in the domain industry, with at least 3 years of team management experience.

3. Proven experience in the domain industry (domain registrar, domain marketplace, or related internet platforms).

4. Strong understanding of the domain ecosystem, including registries, registrars, and ICANN-related processes.

5. Strong analytical skills with proficiency in Excel or similar tools, with the ability to drive decisions through data.

6. Strong execution and project management capabilities.

7. Excellent communication skills with the ability to collaborate across teams.

8. Fluency in Chinese (spoken and written) to communicate effectively with China-based teams.

9. Knowledge of internet technologies and domain name systems (DNS) is preferred.