Job Description:
Lead a multi-tenant MSSP SOC while also overseeing monitoring of internal corporate environments.
Own SOC operations, architecture, tooling strategy, and continuous improvement across diverse customer environments.
Lead MSSP SOC operations (multi-tenant + internal SOC)
Oversee incident response, escalation, and customer communications
Define KPIs, SLAs, and service quality metrics
Manage resources
Work with sales, pre-sales, and customers on SOC requirements
Manage vendors, licensing, and budgets
Define SOC operating model, architecture, and service offerings
Own SIEM/SOAR/EDR/XDR strategy and roadmap
Evaluate, pilot, and onboard new security technologies
Ensure scalable detection and response across customers
Technical Skill Sets:
MSSP SOC leadership experience
Strong stakeholder and customer management
Cloud security monitoring (AWS/Azure/GCP)
Detection engineering and threat modeling
Automation and process optimization
Preferably certified with CISSP, CISM