Total 3 Senior Manager level Business Management / Project / Planning job vacancies

JOB SUMMARY:

We are seeking a dynamic and visionary General Manager (Business Transformation) to lead and drive strategic transformation initiatives across the Hotel Seri Malaysia network. This role is responsible for enhancing operational efficiency, accelerating digital transformation, and delivering sustainable business growth.

JOB RESPONSIBILITIES:

• Lead the development and execution of business transformation strategies aligned with organizational goals.
• Identify gaps in current processes and implement improvement initiatives to enhance efficiency and productivity.
• Drive digital transformation, innovation, and automation across hotel operations.
• Oversee change management initiatives to ensure smooth adoption of new systems and processes.
• Collaborate with key stakeholders to align transformation efforts with business priorities.
• Monitor and evaluate performance metrics to ensure successful implementation of transformation initiatives.
• Provide strategic insights and recommendations to senior management on business performance and opportunities.
• Lead cross-functional teams in delivering transformation projects within scope, timeline, and budget.
• Drive cost optimization initiatives while maintaining service quality and operational standards.  

JOB REQUIREMENTS:

• Bachelor’s Degree in Business Administration, Management, Finance, or related field (Master’s Degree is an added advantage).
• Minimum 10–15 years of working experience, with at least 5–8 years in senior leadership roles.
• Proven experience in business transformation, change management, or process improvement initiatives.
• Strong analytical thinking and problem-solving skills.
• Excellent leadership and stakeholder management capabilities.
• Strong communication and presentation skills.
• Experience in hospitality industry is an added advantage.
• Results-driven with strong focus on performance improvement and cost efficiency.

PREFERRED ATTRIBUTES:

• Experience managing large-scale transformation or turnaround projects
• Exposure to digitalization, automation, or system implementation
• Strong strategic planning and execution capability

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Dental insurance
• Paid training and development
• 12 rooms per night
• Staff Meal
• Telephone

Requirements:

• Proven working experience in construction management.
• Advanced knowledge of construction management processes, means and methods.
• Thorough knowledge of building products, construction details and relevant rules, regulations and quality standards.
• Familiarity of all facets of the construction process.
• Understanding with construction management software packages.
• Ability to plan and see the 'big picture'.
• Competent in conflict and crisis management.
• Strong leadership and human resources management skills.
• Good time and project management skills.

Responsibilities:

• Oversee and direct construction projects from conception to completion.
• Review the project in-depth to schedule deliverables and estimate costs.
• Manage all onsite and offsite constructions to monitor compliance with building and safety regulations.
• Coordinate and direct construction workers and subcontractors.
• Select tools, materials and equipment and track inventory.
• Meet contractual conditions of performance.
• Review the work progress on daily basis.
• Compile internal and external reports pertaining to job status.
• Plan ahead to prevent problems and resolve any emerging ones.
• Obtain permits and licences.
• Analyse, manage and mitigate risks.
• Ensure quality construction standards and the use of proper construction techniques.

Perks & Benefits

• Employee equity
• Central location
• Open culture

Key Accountabilities

• Focus on meeting project commitments, including communications with clients, stakeholders, etc.
• Lead the design, testing, planning and implementation of assigned projects.
  Manage project budget and resource allocation.

Key Roles

• Lead the development and implementation of a broad, coordinated set of plans and programs to meet the goals and priorities of the company
• Resolve or assist in the resolution of conflicts within and between projects or functional areas
• Develop methods to monitor project progress
• Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery
• Advocate on behalf of clients and represent clients’ needs as appropriate to management
• Work cross-functionally to solve problems and implement changes
• Present oral and written reports defining plans, problems and resolutions to management
• Provide mentoring, coaching and direction setting to team members
• Identify opportunities for business process improvements within the project scope.

Team Work

• Attend and contribute to team meetings in a positive manner
• Share information with team members
• Be comfortable in working with all stakeholders
• Collaborate with other team members to apply new ideas, practices and tools to improve the team’s effectiveness
• Perform other duties as required, including covering absences/leave where required

Job Requirements

• College or University degree in Computer Science or a related discipline
• 5+ years of increasingly responsible experience, including experience successfully managing various projects
• Outstanding grasp of information technology concepts and processes
• Demonstrated aptitude for effective leadership of staff
• Strong and tested project management skills, including risk management
• Understand who is the client and what are the client’s needs; provide realistic expectations; establish specific customer satisfaction standards and actively monitor client satisfaction
• Excellent time management and organizational skills, with demonstrable experience of working under pressure to tight deadlines and managing multiple work streams with conflicting priorities
• Experience in credit collection for BFSI and/or telecommunication industry, & knowledge of credit collection workflow from pre-due to recovery is an added advantage

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities