Job Description & Requirements

The Technical Manager is designated as the Design Manager of the LTA MRT project, in charge of design management of the project and managing the consultant and client’s expectation to deliver the project within budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace

Skills & Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 12 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

Responsibilities

Technical Standards & Documentation

• Develop, maintain, and continuously improve the company’s standard detail drawings, BIM content libraries, and technical specifications;
• Review and validate technical drawings and BIM models to ensure consistency, accuracy, and compliance with project, authority, and regulatory requirements;
• Establish best practices for detailing standards and digital documentation workflows;

BIM, ISO & CORENET Compliance

• Develop, implement, and monitor documentation and BIM workflows in accordance with ISO standards, including ISO 19650, ISO 9001 etc;
• Support digital submission processes via CORENET (e-Submission, BIM submission where applicable), ensuring models meet authority requirements;
• Ensure all project teams adhere to BIM Execution Plans (BEP), naming conventions, classification systems, and data management protocols;
• Conduct periodic audits of BIM models and documentation to maintain compliance and quality;
• Organise and conduct site visits to projects construction sites for site learning;
• Provide feedback to improve detailing standards based on site observations and lessons learned;

Team Leadership & Mentorship

• Guide and mentor junior technical staff on drafting standards, BIM workflows, and submission requirements;
• Conduct internal training sessions to upskill team members in BIM tools, CORENET processes, and technical coordination;
• Support capability development within the team to enhance overall technical competency.

Requirements

• Diploma or Degree in Architecture, Architectural Technology, or a related field;
• Minimum 9 years of relevant experience in technical coordination, detailing, and BIM implementation;
• Strong knowledge of construction detailing, materials, and building systems;
• Proficiency in BIM and CAD software (e.g. Revit, Navisworks, AutoCAD);
• Familiarity with BIM standards and ISO-aligned workflows (especially ISO 19650);
• Hands-on experience with CORENET submissions and understanding of authority requirements (BCA, URA, SCDF);
• Good coordination, problem-solving, and communication skills;
• Experience managing multidisciplinary teams and complex projects is an advantage.

The Technical Manager is responsible for all technical operational activities, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

Lead Technical Manager (Security Systems)

Lead and manage the delivery of security system service, maintenance, and technical operations by overseeing a team of Technical Officers responsible for CCTV, Access Control Systems (ACS), Intrusion Detection Systems (IDS), and related security technologies. This role is ideal for experienced engineering leaders who enjoy managing technical teams, driving customer satisfaction, and ensuring operational excellence across service and maintenance projects.

About the Company

The organization is a well-established provider of integrated security and electronic protection solutions, delivering installation, maintenance, monitoring, and technical support services across commercial, industrial, and critical infrastructure sectors. With a strong commitment to service quality and customer satisfaction, the company supports clients with reliable and scalable security solutions.

About the Role

The Singapore team is seeking a Lead Technical Manager to oversee service operations, maintenance delivery, and technical team performance for electronic security systems. You will be responsible for managing service workflows, client relationships, resource planning, team leadership, and ensuring all maintenance commitments are delivered efficiently and professionally.

This role is well-suited for someone who enjoys leading technical teams, managing customer expectations, driving operational improvements, and supporting the long-term success of security system deployments.

What's in it for You

- Lead a team of technical professionals supporting security system operations

- Manage client relationships and service delivery for key accounts

- Gain exposure to large-scale integrated security and building technology environments

- Drive operational improvements and service excellence initiatives

- Develop leadership and strategic planning capabilities

- Play a key role in customer satisfaction and business growth

- Work closely with management on team development and operational strategy

What You'll Be Doing

- Lead and oversee the entire service and maintenance workflow for security systems including CCTV, ACS, IDS, and related technologies

- Manage and supervise a team of Technical Officers to ensure efficient service delivery and performance

- Act as the primary point of contact for clients on all service and maintenance-related matters

- Develop service plans, allocate resources, define skill requirements, and monitor project milestones

- Coordinate day-to-day client interactions and manage customer expectations effectively

- Ensure maintenance commitments are delivered on time and in accordance with contractual requirements

- Handle customer concerns, escalations, and complaints professionally

- Identify opportunities to improve operational processes, methodologies, and technical capabilities

- Maintain and enhance documentation of infrastructure components, service procedures, and operational processes

- Build and strengthen relationships with existing and prospective customers

- Provide technical leadership, guidance, and support to team members

- Establish performance targets, implement operational guidelines, and support team development initiatives

- Participate in performance reviews, training programs, and career development planning

- Collaborate with internal stakeholders to drive service excellence and customer satisfaction

Security Systems & Service Operations (Preferred)

- Experience managing service and maintenance operations for CCTV, Access Control, Intrusion Detection, or integrated security systems

- Strong understanding of security system operations, troubleshooting, and technical support processes

- Experience managing customer-facing service teams and handling escalations

- Familiarity with service planning, resource allocation, and operational performance tracking

- Exposure to integrated building technologies and security infrastructure

What We're Looking For

- Diploma or Degree in Electrical Engineering, Mechanical Engineering, Computer Science, or related discipline

- Minimum 6 years of relevant experience with a proven track record of technical and operational leadership

- Strong leadership, team management, and organizational capabilities

- Excellent communication, coordination, and stakeholder management skills

- Ability to manage multiple projects, priorities, and client requirements simultaneously

- Strong problem-solving mindset with a proactive and customer-focused approach

- Ability to work effectively across technical and non-technical functions

- Team-oriented individual with strong initiative and ownership

Preferred (Added Advantage)

- Experience within the security systems, CCTV, access control, or electronic security industry

- Exposure to service management, maintenance contracts, and customer support operations

- Knowledge of integrated security technologies and system lifecycle management

- Experience driving process improvements and team development initiatives

- Strong client relationship management and business development exposure

COMPANY OVERVIEW 

Established in 2010, Vinova is a passion-driven and award-winning development company for mobile, web, and enterprise applications. Our clients span the globe and cover a wide range of projects including IoT, blockchain, banking, fintech, networking, and ecommerce. Vinova earns respect from customers by being committed to quality, flexibility, and speed. We strive to build great products by working with passion, working closely with our customers, and through open but disciplined collaboration. You will be working in an encouraging and challenging environment, taking advantage of the latest technology to develop excellent mobile apps for clients. You will be engaging clients in both on-site and off-site support.  

Interested to join our all-star team? Submit your application to us now! Tell us why you want to work with us and why you think you’d be a good candidate. We are looking forward to hearing from you! 

ROLE OVERVIEW 

We are looking for a high-caliber Technical Delivery Manager to lead large-scale digital transformation projects. The ideal candidate is a "Hands-on Leader" who possesses a deep technical foundation across the entire Software Development Life Cycle (SDLC) and excels in strategic Presales. You will be responsible for ensuring technical excellence, managing cross-border teams, and acting as the bridge between business requirements and successful technical execution. 

KEY RESPONSIBILITIES 

A. Presales & Technical Consulting 

• Bid Management: Lead technical responses for strategic RFPs, RFIs, and ITQs, ensuring all business and technical requirements are thoroughly addressed. 

• Solutioning & Estimation: Develop detailed Fixed-Price Work Breakdown Structures (WBS) and high-level project roadmaps. 

• Resource Planning: Build comprehensive Staffing Plans, identifying key roles and optimizing resource allocation for bid competitiveness. 

• Financial Strategy: Collaborate with stakeholders to define solution costing, pricing strategies, and "Win-Themes" for high-value tenders. 

B. Technical Governance & Architectural Oversight 

• Architectural Reviewer & Governor: Serve as the final technical authority to review and validate system designs and architectures, ensuring alignment with C4 Model (Context, Container, Component, Code) standards. 

• Infrastructure Oversight: Provide strategic guidance and technical validation for complex infrastructure designs, such as active-active hot-standby topologies and multi-country API gateways. 

• Migration Steering: Oversee the migration of legacy on-premises monoliths to modern microservices architectures, ensuring cloud-native best practices are followed. 

• SDLC Quality Gates: Act as a subject matter expert to enforce technical excellence. Establish and lead Quality Gates to maintain rigorous standards for system scalability, reliability, and security (DevSecOps). 

• Problem Solving: Leverage a deep technical foundation to provide hands-on resolution for critical technical roadblocks when escalated. 

C. Project & Delivery Management 

• Methodology Mastery: Execute projects using Agile/Scrum, Waterfall, or Hybrid models, ensuring Quality, Cost, and Delivery (QCD) targets are met. 

• Risk & Governance: Maintain project Risk Registers and lead mitigation strategies for complex cloud migrations (Azure GCC 2.0, AWS). 

• Cross-border Leadership: Manage and mentor high-performing teams (30-50 engineers) across multiple locations (e.g., Singapore and Vietnam). 

• Stakeholder Management: Act as the primary technical point of contact for C-level executives and government agency liaisons. 

TECHNICAL EXPERTISE 

• Cloud & Infrastructure: Hands-on experience with Microsoft Azure (GCC 2.0, APIM, SQL MI, Cosmos DB) and AWS. 

• Full-Stack Oversight: Proficiency in reviewing and guiding development in .NET Core, Node.js, Java, and ReactJS. 

• Database & Data: Expertise in MS SQL Server, PostgreSQL, and NoSQL databases, experience with real-time data pipelines using Redis. 

• DevSecOps: Deep understanding of CI/CD pipelines (SHIP-HATS, Jenkins) and security tools (SonarQube, Fortify, NexusIQ, VAPT). 

JOB REQUIREMENTS 

• Experience: Minimum 11 years in the IT industry, with at least 7 years in leadership roles (Delivery Manager, Solution Architect, or Senior TPM). 

• Track Record: Proven experience managing projects with a Total Contract Value (TCV) of $1M - $5M+. 

• Standards: Familiarity with regulated environment standards such as Singapore Government and IM8 is highly preferred. 

• Skills: Exceptional analytical skills for WBS creation, strong proficiency in English for international client engagement and proposal writing. 

• Technical Solution Delivery: Coordinate with technical teams to translate business requirements into technical solutions, ensuring alignment with the bank's strategic objectives.
• Stakeholder Engagement: Act as point of contact for stakeholders, providing regular updates on project progress, addressing concerns, and managing expectations effectively.
• Risk Management: Identify and mitigate project risks and issues proactively, developing contingency plans as necessary to minimize disruptions to project timelines and deliverables.
• Resource Allocation: Allocate resources effectively to support project activities, including assigning tasks, managing workloads, and optimizing team productivity.
• Demonstrated strong understanding and extensive hands-on experience across multiple enterprise-scale Data Lake and Data Warehouse initiatives.
• Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

• Technical Solution Delivery: Coordinate with technical teams to translate business requirements into technical solutions, ensuring alignment with the bank's strategic objectives.
• Stakeholder Engagement: Act as point of contact for stakeholders, providing regular updates on project progress, addressing concerns, and managing expectations effectively.
• Risk Management: Identify and mitigate project risks and issues proactively, developing contingency plans as necessary to minimize disruptions to project timelines and deliverables.
• Resource Allocation: Allocate resources effectively to support project activities, including assigning tasks, managing workloads, and optimizing team productivity.
• Demonstrated strong understanding and extensive hands-on experience across multiple enterprise-scale Data Lake and Data Warehouse initiatives.
• Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

The Deputy Technical Manager is responsible for all technical operational activities for building/ civil & infrastructure engineering projects, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

Job Description & Requirements

The Deputy Technical Manager is responsible for all technical operational activities for civil & infrastructure engineering projects, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace

Skills & Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

Job Description

• Lead and perform tasks in RTL synthesis, floorplanning, placement, clock tree synthesis, routing, and physical verification.
• Manage signoff activities including Static Timing Analysis (STA), EMIR, and Physical Verification (PV) to ensure tapeout-quality designs.
• Collaborate with cross-functional teams (DFT, RTL, STA, Packaging) to drive seamless integration and execution.
• Plan, monitor, and execute project execution, set deadlines, track milestones, and report progress to leadership.
• Guide, mentor, and develop the team, fostering technical excellence and a collaborative environment.
• Troubleshoot and resolve design challenges, proactively communicating risks and mitigation strategies.
• Interface with EDA vendors and keep up-to-date with industry trends, tools, and methodologies.
• Prepare and deliver technical presentations, document processes, and contribute to organizational knowledge base.

Job Requirements

• Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering.
• 8–12 years of hands-on experience in physical design, including synthesis, PNR, STA, EMIR, and PV.
• Strong expertise with EDA tools: Synopsys, Cadence, or Siemens (e.g., Design Compiler, IC Compiler, Fusion Compiler, Genus, Innovus, PrimeTime, Voltus, Calibre).
• Proven track record of successful tapeouts for complex semiconductor products.
• Solid understanding of power, performance, area (PPA) optimization techniques.
• Excellent project management skills, including resource planning, task tracking, and team leadership.
• Strong communication and interpersonal skills; ability to present technical material and interact confidently with cross-functional teams.
• Experience leading and mentoring engineers.
• Familiarity with advanced process nodes (3nm, 2nm)

PERSOLSingapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EARegistration No. R23117785 (Lok Ding Hann)
By sending us your personal data and curriculum vitae(CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliatesto collect, use and disclose your personal data for the purposes set out in thePrivacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with thePrivacy Policy.

SWiZ Technologies is looking for an experienced and hands-on Technical Services Manager to lead the technical direction of our Managed Services business.

This is not a typical IT Manager role.

We are looking for someone who can become the technical back bone of our Managed Services division — a leader who understands technology, service delivery, solution architecture, cybersecurity, automation, AI, and business growth.

You will work closely with our Singapore management team to strengthen existing services, develop new offerings, support pre-sales activities, and guide technical teams across multiple locations.

Key Responsibilities

✔ Lead the technical direction of our Managed Services business

✔ Serve as the primary technical expert for infrastructure, cloud, cybersecurity, and managed services solutions

✔ Support sales and business development through solution design, technical proposals, and client engagements

✔ Evaluate new technologies, platforms, and service opportunities

✔ Drive automation, AI adoption, and operational improvements

✔ Mentor and develop technical team members across Singapore and Indonesia

✔ Support compliance requirements including ISO/IEC 27001, PDPA, Cybersecurity Act, and customer security requirements

✔ Work with management to ensure our services remain competitive, scalable, secure, and commercially viable

What We're Looking For

✅ Strong experience in IT Managed Services

✅ Technical leadership experience

✅ Infrastructure, Cloud, Networking, and Cybersecurity expertise

✅ Experience preparing technical proposals and solution designs

✅ Familiarity with ISO/IEC 27001 and information security best practices

✅ Strong communication and stakeholder management skills

✅ Business-minded individual who can balance technical excellence with commercial realities

Why Join Us?

At SWiZ Technologies, you will have the opportunity to influence the future direction of our Managed Services business, drive innovation, and help shape the technologies and services we deliver to our clients.

If you are passionate about technology, leadership, continuous improvement, and building scalable services, we'd like to hear from you.

Job Description

In the Memory Design Automation team, we work seamlessly with worldwide memory design teams to deliver high performance, low power and small area in-house memories design kits and design flows under advanced technology nodes. We are looking for candidate to join us as memory design automation engineer for the delivery of robust memory and development of Memory Compiler automation flow.

• Delivering robust memory solutions.
• Developing Memory Compiler automation flows.
• Creating behavioral, FPGA, timing, and DFT simulation models.
• Debugging andoptimizing SRAM models for ASIC design flows.
  

Job Requirements

• Knowledge of high performance, low power SRAM/ROM and VLSIdesign is an added advantage. Experience with EDA tools will be helpful.
• With min. 8 years of relevant experience in similar industry.
• Proficient with Perl, Shell, Python, C/C++ languages, knowledgewith AI machine learning algorithm and infrastructure is an added advantage.
• Good understanding of verilog syntax and its various aspects,such as behavioral, RTL and synthesizable verilog is a must.
• Good understanding of liberty timing syntax.
• Knowledge and experience with EDA simulation tools such as VCS,NC is required.
• Experience with EDA tools will be helpful:
• DFT: Logicvision, Tessent, Fastscan
• Synthesis: Design compiler, Genus
• Simulation tools:VCS, QuestaSim, NC
• STA tools such as PrimeTime

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

Our esteemed client in the Construction industry is seeking an Assistant Technical Manager (Design Coordination) to join their dynamic team:

• Employment Type: Permanent
• Position: Assistant Technical Manager (Design Coordination) 
• Location: Islandwide
• Working Hours: 5 days, Office Hours
• Salary Package: Basic + Bonus

Job Responsibilities:

• Oversee and guide a team of design and coordination engineers to align engineering drawings with consultant requirements, ensuring strict compliance with regulatory standards and project specifications.
• Lead the team in drafting, preparing, and compiling critical technical documentation, including shop drawings, material approvals, and construction method statements.
• Serve as the primary point of contact and bridge the gap between clients, consultants, contractors, and regulatory authorities on all design and technical matters.
• Monitor and drive the submission pipeline to local regulatory authorities to secure timely clearances and compliance approvals.
• Take charge of resolving design conflicts and site-specific technical challenges by collaborating closely with Architectural and M&E teams, consultants, and authorities.
• Evaluate and manage technical inquiries by issuing Requests for Information (RFI) and Requests for Approval (RFA) to clarify design ambiguities.
• Drive and assess value engineering initiatives aimed at optimizing cost-efficiency, site safety, constructability, and overall project quality.

Job Requirements:

• At least Degree in Civil, Structural, Mechanical Engineering or a related discipline
• Minimum 5 years of working experience in construction or engineering consultancy environment.
• Familiar with local building codes, authority regulations and construction methodologies.
• Proficient in AutoCAD, Revit, Navisworks would be a plus.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

About STTGDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, Italy, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279