Total 756 support analyst job vacancies in Information Technology category in Singapore

What you will be working on

The successful candidate shall be responsible, among others, to:

• Analyse, correlate, interpret and visualise data to uncover trends and patterns.
• Formulate and test threat hunting hypothesis.
• Produce insights and supporting evidence to support decision making.
• Compile and share intel with counterparts for prompt intervention actions.
• Translate concepts and results into reports and presentation for senior stakeholders

What we are looking for

• Background in Computer Science / Computer Engineering / Mathematics / Statistics / Data Science and Analytics or equivalent.
• Knowledge of cybersecurity concepts and applications. Candidates with relevant cybersecurity certifications are preferred.
• At least 3 year of experience in data transformation, interpretation, and quantitative data analysis.
• Knowledge of statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with their application is preferred.
• Experience in using databases and frameworks for big data analytics such as Hadoop / Hive / Spark, and able to write complex SQL queries.
• Domain knowledge and experience in Computer Networking, Network Security, or System Security is preferred.
• Fast learner with self-motivation and independence to acquire knowledge on new domains or technologies quickly.

Our client, one of Asia-Pacific’s leading organizations is looking for:

.NET Analyst Programmer

• Degree in Information Technology, Computer Engineering, Computer Science or equivalent with minimum 4 years of work experience in IT development
• Experience in end-to-end software development lifecycle (SDLC - system analysis and design; full stack development and testing; and operational support and maintenance)
• Minimum 4 years of development experience in using the Microsoft .Net Core framework, MVC, WCF and be proficient in C#.NET
• Experience in the front-end web technologies and frameworks: HTML, CSS, JavaScript, jQuery, Ajax, Bootstrap
• Experience in Microsoft SQL Server and be proficient in developing applications which involve relational database schema design and writing optimized SQL queries and stored procedures
• Experience in developing and managing the REST APIs in compliance with the OpenAPI 2.0 Specification using Node.js
• Experience in working on caching technologies such as Memcached, Redis Cache, Amazon ElastiCache for Redis
• Experience in using AWS services including AWS S3, EC2, RDS, lambda, AWS SDK for .NET and AWS CLI; Experience working in Linux Server environment
• Experience in Pinpoint or similar EDM services; experience in Python programming language, and using OAuth 2.0 technology
• Exposure to load balancing technologies such as Keepalived, HA Proxy, PM2, with working knowledge in the automated testing and continuous integration (CI) process
• Exposure to IM8 and / or other security policies compliance requirements

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Interested applicants can also email CV at harry@nsearchglobal.com (for faster processing, please state the exact job / position title applied “.NET Analyst Programmer”

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Arora, Hardeep
EA Personnel Registration Number: R1111454

By applying for this role, you have read and acknowledge the Data Privacy statement - http://www.nsearchglobal.com/data-protection-notice/

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

About the Department

The Cloudflare Technical Support organization is the front line for our customers and developers, solving complex technical problems and answering questions across email, chat, phone, and other channels. We support everyone from individual developers building their first application to large enterprises running mission-critical workloads at global scale.

The Developer Platform Support team is a newly formed, specialized function focused on supporting Cloudflare’s developer-facing products and platforms. This team partners closely with Engineering and Product to help developers build, deploy, and operate applications successfully, while also acting as a critical feedback loop to improve platform reliability, usability, and developer experience.

About the Role

As Manager, Technical Support – Developer Platform, you will build, lead, and scale a team of highly technical Support Engineers who support Cloudflare’s developer ecosystem. This is a hands-on leadership role requiring strong technical depth, operational rigor, and the ability to operate in ambiguity as the team, scope, and processes are being established.

You will balance people leadership, operational excellence, and technical credibility, while shaping how developer-focused support is delivered across a global, follow-the-sun model.

What You’ll Do

Build and Scale a New Support Function

• Hire, onboard, and develop a new team of Developer Platform Support Engineers.
• Define team structure, skill expectations, and onboarding paths for a developer-focused support motion.
• Establish clear operating models, escalation paths, and engagement patterns with Engineering and Product.
• Help shape what “great” developer support looks like at Cloudflare.

Drive Operational Excellence

• Own day-to-day operations, ensuring performance against SLAs, KPIs, backlog health, and customer experience metrics.
• Ensure effective global handovers and consistent support quality across regions and time zones.
• Partner with Workforce Management to ensure appropriate coverage and capacity planning.

Lead and Develop a High-Performing Team

• Coach and mentor engineers with strong technical backgrounds, helping them grow in troubleshooting depth, communication, and ownership.
• Conduct regular 1:1s, performance reviews, and development planning.
• Foster a culture of learning, experimentation, and customer-centric problem solving.
• Lead by example in managing difficult situations, guiding technical investigations, and resolving escalations.

Handle and Prevent Escalations

• Act as an escalation point for complex or high-severity developer issues.
• Coordinate with Engineering, Product, and Incident Response teams to drive timely resolution.
• Lead or contribute to root cause analysis and post-incident reviews.
• Oversee the creation of clear, high-quality customer-facing reports and technical explanations.

Elevate Technical Excellence

• Provide technical leadership on complex issues involving APIs, developer tooling, runtime environments, and distributed systems.
• Guide engineers through deep technical investigations, debugging, and architectural discussions.
• Contribute to internal documentation, troubleshooting guides, and best practices for developer support.
• Drive continuous improvement in tooling, automation, and self-service capabilities for developers.

Collaborate Cross-Functionally

• Partner closely with Engineering and Product teams to surface recurring issues and influence platform improvements.
• Represent developer feedback and support insights in internal reviews and planning forums.
• Participate in or lead initiatives that improve developer experience, support scalability, and operational efficiency.
• Communicate complex technical topics clearly to a wide range of audiences, from developers to senior leadership.

What You’ll Bring

• 5+ years of experience in technical support, operations, or engineering-adjacent roles within a SaaS, PaaS, or cloud environment.
• 3+ years of people management experience leading technical teams in a global or multi-regional setup.
• Strong technical foundation, including experience with:
• Web application development, ideally full-stack using modern JavaScript frameworks (React, Vue, Node.js, etc).
• APIs, SDKs, authentication, and developer tooling
• Internet technologies (HTTP/S, DNS, TLS, networking fundamentals)
• Familiarity with the major cloud providers (AWS, GCP, Azure) and common cloud services.
• Strong understanding of developer workflows and related tools (including version control, CI/CD, package managers).
• Comfort working with logs, diagnostics and troubleshooting tools.
• Experience operating in a 24x7 support environment and managing escalations.
• Strong written and verbal communication skills; able to explain complex concepts clearly and concisely.
• A data-driven mindset with experience using metrics to guide decisions and improvements.
• Passion for building teams, developing people, and creating scalable support models.

Bonus Points

• Prior experience supporting developer platforms, serverless, or application runtime environments.
• Experience working closely with Engineering teams in fast-moving or ambiguous environments.
• Experience building or deploying applications on Cloudflare Workers.
• Understanding of distributed systems and serverless architecture.
• Familiarity with relational and non-relational databases.
• Experience in start-up or hyper-growth environments.

Why Join Us

This role offers a unique opportunity to build and shape a new Developer Platform Support function from the ground up. You’ll have meaningful influence over how Cloudflare supports developers globally, while working closely with world-class engineers and product teams. If you’re excited by technical depth, people leadership, and building something new, this role offers both impact and growth.

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

COMPANY OVERVIEW 
Our client is a regional technology firm that specializes in streamlining workplace operations through advanced imaging systems and digital workflow solutions. 

JOB RESPONSIBILITIES 

• Deliver Level 1 support for SAP S/4HANA, resolving user issues and managing incidents.
• Collaborate with business teams to gather and document enhancement requirements.
• Execute and validate UAT scenarios to ensure system changes meet business needs.
• Analyse recurring issues to identify process improvements and automation opportunities.
• Maintain documentation, update knowledge base articles, and assist in user training.
• Coordinate with internal teams and external vendors for issue resolution.
• Ensure compliance with IT policies, security standards, and change management protocols.

JOB REQUIREMENTS 

• Diploma or Bachelor's degree in IT or related field.
• 1–3 years of experience in application support within an enterprise environment.
• Strong understanding of SAP S/4HANA. Exposure to CPQ or CRM systems is a plus.
• Familiarity with incident tracking tools and change management processes.
• Excellent problem-solving, communication, and stakeholder management skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Working Location: Singapore 

Syahirah Binte Ahmad Ja'afar (R22105331)  
JAC Recruitment Pte. Ltd. (90C3026) 

Job Summary

Support digitalisation initiatives by developing dashboards to improve visibility of operational risks and hazards. This role focuses on creating user-friendly data visualisation tools to enhance workplace safety and decision-making.

Job Responsibilities

• Design and develop dashboards to visualise risks and hazards across operational areas
• Gather and organise data to ensure accuracy and clarity in reporting
• Work with stakeholders to understand requirements and improve dashboard usability
• Maintain and update dashboards to reflect latest data and insights
• Support digitalisation and process improvement initiatives

Requirements

• Diploma in a relevant field (e.g. Engineering, IT, Data Analytics)
• Knowledge of dashboard tools such as Power BI, Power Apps, or similar platforms

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• In charge of perform regular checks in inventory software system to ensure inventories are in place
• responsible in perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintenance of the tool room through 5S initiatives and good housekeeping practices

Requirement

• Min Nitec in Engineering and relevant
• Min 1 year of working experience in tooling and vehicle maintenance with experience in inventory system and Microsoft Office suite
• Class 3 driving license required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Industry/ Organization Type: Cybersecurity
• Position Title: Technical Service / Support Consultant
• Working Location: Bedok
• Working Hours: 5 days (Mon – Fri, 9.00am – 6.00pm)
• Salary Package: Basic salary up to $5,000 + Flexi Benefits + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide clear consultation and coaching to customers and partners about product features and solutions
• Handle all parts of project implementation, including customizing solutions to meet client needs and supporting products after they go live
• Respond to client issues and questions, use problem-solving skills, and follow up until the issue is fully resolved—support may be needed at different hours
• Work together with teams such as Pre-Sales, Product Engineering, and Quality Assurance

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, Software Engineering, IT, or a related field
• 1–2 years of experience in software application development, implementation, and support
• Familiar with programming languages (e.g. Java, HTML, JavaScript, SQL
• Understanding of APIs, web services, and basic operating systems (Unix, Windows)
• Experience with servers and databases is a plus
• Knowledge of .NET/C#, web/mobile frameworks, cloud platforms, or hold relevant IT certifications
• Good communication, client management, and teamwork abilities
• Strong problem-solving skills, proactive, and adaptable
• Willingness to travel overseas for projects is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76242 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• In charge of perform regular checks in inventory software system to ensure inventories are in place
• responsible in perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintenance of the tool room through 5S initiatives and good housekeeping practices

Requirement

• Min Nitec in Engineering and relevant
• Min 1 year of working experience in tooling and vehicle maintenance with experience in inventory system and Microsoft Office suite
• Class 3 driving license required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

•Experience in Core Java, Spring MVC, Spring Batch, Oracle DB, Oracle Weblogic, SRS. Must have an understanding of Junit, PMD Tools and SonarCube.

•Familiar with ISO20022 message standards and domestic payment schemes such as MEPS+

•Experience with DevOps Orchestration/Configuration/Continuous Integration Management technologies.

•Excellent communication skills, both verbal and written.

•Prior experience in Production Support area (Incident, Problem management). Able to provide troubleshooting support for the issue related to the PayCIS. 6

•Inquiry / Estimation for specification changes

•Software and/or Hardware upgrade and maintenance

•BCP Support: Planning and execution of BCP activities (including DR Drill).

•Release / Implementation Support- Should be able to support program release activity of PayCIS and other projects related to PayCIS, and implementation activities in Client's Singapore branch.

Job Responsibilities

• Network Configuration and Management: Configuring and managing network devices such as routers, switches, firewalls, load balancers, and VPNs.
• Advanced Troubleshooting: Diagnosing and resolving complex network issues, including performance bottlenecks and connectivity problems.
• Network Maintenance: Performing regular maintenance tasks, including applying patches, updates, and security configurations to ensure network reliability and security.
• Performance Monitoring: Monitoring network performance to ensure system availability and reliability, using advanced monitoring tools.
• Documentation: Keeping detailed records of network configurations, changes, and support activities.
• User Support: Providing support to end-users and other IT teams for network-related issues.
• Operational Hours: Provide 7 days shift hours technical assistance
• Escalation: Attend to escalation from Level 1.5,
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Perform after office hour schedule standby

Job Requirements :

• Degree/Diploma or equivalent with NOC experience
• Minimum 2years experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

Job Description

• Industry/ Organization Type: Cybersecurity
• Position Title: Technical Service / Support Consultant
• Working Location: Bedok
• Working Hours: 5 days (Mon – Fri, 9.00am – 6.00pm)
• Salary Package: Basic salary up to $5,000 + Flexi Benefits + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide clear consultation and coaching to customers and partners about product features and solutions
• Handle all parts of project implementation, including customizing solutions to meet client needs and supporting products after they go live
• Respond to client issues and questions, use problem-solving skills, and follow up until the issue is fully resolved—support may be needed at different hours
• Work together with teams such as Pre-Sales, Product Engineering, and Quality Assurance

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, Software Engineering, IT, or a related field
• 1–2 years of experience in software application development, implementation, and support
• Familiar with programming languages (e.g. Java, HTML, JavaScript, SQL
• Understanding of APIs, web services, and basic operating systems (Unix, Windows)
• Experience with servers and databases is a plus
• Knowledge of .NET/C#, web/mobile frameworks, cloud platforms, or hold relevant IT certifications
• Good communication, client management, and teamwork abilities
• Strong problem-solving skills, proactive, and adaptable
• Willingness to travel overseas for projects is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76242 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Extracting, analysing, and presenting data to support the Commercial team in meetings with key partners, including suppliers, buyers, and airlines.
• Involve in commercial negotiations, providing insights to drive business growth and optimize partner relationships.

Data Analysis & Interpretation:


• Analyze numerical data to identify trends, performance metrics, pricing insights, revenue opportunities

Commercial Support:


• Prepare and present detailed reports, dashboards, and summaries to the Commercial team ahead of and during meetings with partners to aid negotiation, partnership growth, and contract renewals.

Partner Performance Monitoring:


• Track and evaluate supplier/buyer/airline performance against KPIs, SLA adherence, and market benchmarks, highlighting areas for improvement or expansion.

Collaboration:


• Work closely with cross-functional teams including Sales, Product, Finance, and Operations to ensure accuracy, consistency, and relevance of shared data.

Ad-hoc Analysis & Insights:


• Provide quick, ad-hoc data analysis to support urgent commercial decisions or address partner inquiries

Job Requirements

• Degree / Diploma holder
• MUST have experience working in the Travel Sector
• Mandarin speaking to communicate with Chinese stakeholders
• Basic understanding of the travel industry, commercial partnerships, and airline/supplier dynamics is a plus
• Ability to translate complex data into clear, concise insights and presentations for non-technical stakeholders.
• Comfortable presenting data and business insights in client-facing scenarios.
• 5 days work (Mon - Fri, 9am to 6pm) near Raffles Place MRT
• Salary $5000 - $7000

Interested applicants please send in your resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Title: Data Analyst (Tableau | BI | Govt | 12 months)
Duration: 12 months
Salary Package: 3000-3450
Location: Mapletree Business City
Eligibility: Only Singaporean

Overview
The project is to build up "the company" capability in business intelligence (BI), particularly in the data analysis and developing insights on "the company's" grant recipients and projects. The temp will perform data cleansing activities on grant data, develop data pipeline on Government cloud, implementing enterprise Tableau dashboard, and establishing machine learning model.

Responsibilities

• Ensure deliverables and milestones are completed on time and on target
• Perform data extraction, transformation and load activities from existing systems/reports
• Develop and maintain enterprise Tableau reports
• Develop new python scripts and maintain existing scripts for analysis of high-risk grants
• Maintain documentation on data assets, architecture, transformation, and tools

Qualifications

• At least Bachelor’s degree in Data Analytics / Computer Science or equivalent 
• Hands-on with Tableau Desktop, Tableau Prep Builder, Tableau Server
• Goal-oriented, meticulous, and able to work independently 
• Guidance is provided, but you must be hands-on and unafraid to pick up new technical skills on the go 
• Available Immediately

Apply Now via MyCareersFuture
Only Qualified Candidates are Contacted

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In Ref: SS – JO-28279 - C
BGC Group Pte Ltd (Outsourcing)
EA 05C3053