Total 362 support advisor job vacancies in Information Technology category in Singapore

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose:

The Engineer shall be rotated to provide technical support and work in the 2 units in Production Support:

1. TV Studios Support
2. Outdoor Broadcast Support

The Scope:

The Engineer is expected:

1. TV Studios Support

• Support the design, installation, and maintenance of broadcast enterprise systems for studio production and the Parliament House broadcast system.
• Perform preventive and corrective maintenance of broadcast-related equipment and infrastructure, following technical instructions and standard procedures, while learning on the job to maintain reliable operations for live broadcasts and productions in TV Studios and Parliament House.
• Assist in the setup and provision of technical support for production facilities during major event coverage and live broadcast operations.
• Support the management and enforcement of cybersecurity measures across broadcast systems to ensure secure and resilient operations.

2. Outdoor Broadcast Support

• Support the design, installation, and maintenance of broadcast enterprise systems for Location Units and Outdoor Broadcast (OB) Systems, including OB Vans.
• Perform preventive and corrective maintenance of broadcast-related equipment and infrastructure, adhering to technical instructions and standard operating procedures, while developing technical expertise through on-the-job learning in maintaining Location Units and OB systems for live broadcasts and productions.
• Assist in the setup and technical support of production facilities for major event coverage and remote broadcast operations.
• Support the implementation and enforcement of cybersecurity measures to safeguard broadcast systems and ensure secure, resilient field operations.

• Degree in Electronic & Electrical Engineering or Information Engineering & Media or Computer Engineering from a recognised tertiary institution.
• Hands-on Engineer with interest in broadcast engineering
• Knowledge in IT and computer network
• Proficient in written and communication skills
• A team player who is able to work independently and is prepared to perform shift duties

Job Responsibilities:

• Conduct Site Inspection for mosquito control at Construction site.
• Offer pest control solutions to clients.
• Running mosquito control campaign at construction sites.
• Provide pest identification service to clients.
• Produce audit report after inspection and investigation.
• Provide product training and demostration to customers.
• Marketing material supports.
• Maintain and promoting social media content related to mosquito control.
• Newsletter preparation.
• Document and admin support to construction sales manager.

Requirements:

• At least Degree in Entomology and related Biotechnology or equivalent.
• At least 1 year of relevant experience.
• Good communication skills, mature and self-motivated.
• Ability to multi-tasked, work independently, well organized & meticulous.
• Positive work attitude, outspoken personality and team player.
• Able to handle stress and work in a fast paced environment.
• Proficient in MS Office.

Job Responsibilities

• Provide daily IT support for the Singapore office, including managing and maintaining devices such as workstations, laptops, mobile devices, printers, IP cameras, switches, and wireless access points.

• Deliver executive level IT support and remote assistance for SHEIN employees across the APAC time zone.

• Collaborate with internal teams to troubleshoot, resolve, and document technical issues and improvement initiatives.

• Manage user onboarding and offboarding, including setting up accounts, systems, and orientation sessions.

• Ensure IT systems remain secure, up to date, and compliant with company policies.

• Maintain accurate documentation of IT incidents, assets, and solutions.

• Coordinate with third party service providers and external partners to ensure timely resolution of technical issues and maintain enterprise-level IT standards.

• Support and implement IT policies and procedures as required.

• Occasionally work on public holidays, with compensatory time off provided.

Job Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field OR equivalent work experience.

• Minimum 1 year of experience in an enterprise IT support or systems administration role.

• Strong working knowledge of computer hardware, operating systems, networking fundamentals, and endpoint management tools.

• Proficiency in diagnosing, troubleshooting, and resolving IT-related issues promptly.

• Familiar with helpdesk ticketing systems and remote support tools

• Excellent interpersonal skills with a strong customer service orientation.

• Detail-oriented, highly organized, and capable of managing multiple priorities efficiently.

• Able to work independently and collaboratively in a fast-paced environment.

Location: Singapore 

Job Type: Full-time / Contract 

About Us:  

Romulus Digital is a Singapore-Based company with operations extending to Vietnam. We bridge local talent with global opportunities, specialising in providing innovative solutions and resource augmentation to help our clients achieve their business goals. We are currently seeking a talented Application Support / Integration Engineer to join our dynamic team and contribute to our continued success. For more information, visit our website: Position Summary:  https://romulus.digital/ We are looking for a Application Support / Integration Engineer to join our team, focusing on troubleshooting complex production issues, managing system integrations, and ensuring high system reliability. This role is ideal for candidates with strong backend, SQL, and API integration experience who enjoy solving complex technical problems and working closely with cross-functional teams. 

Responsibilities: 

● Investigate and resolve complex production issues, taking full ownership from root cause analysis to resolution 

● Perform deep-dive analysis on code, system logs, database queries, and data flows 

● Design and implement robust fixes, patches, and performance improvements ROMULUS DIGITAL CORPORATE SERVICES 545 Orchard Road, 03-24 Far East Shopping Centre, Singapore 238882 

● Work with APIs (REST/SOAP), EDI (X12/EDIFACT), and SFTP integrations to ensure seamless data exchange 

● Collaborate with cross-functional teams to communicate technical solutions clearly 

● Support User Acceptance Testing (UAT) and ensure solution quality 

● Create and maintain technical documentation (SOPs, system design, API specs, workflows) 

● Monitor and improve system performance, stability, and observability Technical Requirements Must-have: 

● Strong experience with MSSQL (2016/2022) ○ Performance tuning ○ Complex queries ○ Data migration 

● Hands-on experience with system integration: ○ REST / SOAP APIs ○ EDI (X12 / EDIFACT) ○ SFTP 

● Solid knowledge of ASP.NET and SSRS Reporting 

● Strong troubleshooting skills across: ○ Application ○ Database ○ Integration layers 

● Experience with API data mapping & platform integration Nice-to-have: 

● Basic understanding of Cloud (Azure / GCP) ● Knowledge of Cybersecurity principles 

● Experience with Warehouse Management Systems (WMS) ○ Especially Körber (High Jump) ROMULUS DIGITAL CORPORATE SERVICES 545 Orchard Road, 03-24 Far East Shopping Centre, Singapore 238882 Experience Requirements 

● Minimum 4+ years of total experience in software development, application support, or system integration roles ● At least 2–3 years of hands-on experience working with: ○ MSSQL (performance tuning, complex queries) ○ API / system integration (REST, SOAP, SFTP, EDI) 

● Proven experience in production support, incident handling, and root cause analysis 

● Experience working with enterprise or highly integrated systems is highly preferred What We Offer: 

● Competitive salary and benefits package. 

● Opportunities for professional growth and development. 

● A collaborative and innovative work environment. 

● Flexible work arrangements. 

● An inclusive and diversified working environment's:
●      Project Management Professional (PMP) certification.
●      Experience in Singapore Government projects.
●      Familiarity with Agile methodologies.

What We Offer:
●      Competitive salary and benefits package.
●      The chance to work onshore in Singapore and/or across other regions.
●      Opportunities for professional growth and development.
●      A collaborative and innovative work environment.
●      Flexible work arrangements.
●      An inclusive and diversified working environment

How to Apply:
Interested candidates are invited to submit their resume and cover letter to hana.tran@linktreecorp.com with the subject line Application Support / Integration Engineer

Salary: Up to SGD 6200 / month (Depending upon skills and experience)

PRIMARY RESPONSIBILITIES

• You will work with GI delivery manager to develop and implement applications to support Business needs.

• Liaise with the infrastructure support and development teams.

• Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of the company’s applications.

• Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal

disruption to operations.

• Work with our infrastructure team to test and complete various server and network upgrade projects.

REQUIREMENTS

• Between 2 – 5 years of Application Development or technical project coordination

• Good understanding of infrastructure and software development life cycle.

• Familiarity with ticketing systems and incident management processes.

• Good understanding of software development life cycle models (both Waterfall and Agile).

• Knowledge of Linux/Windows environments.

• Insurance domain knowledge is an advantage

• Strong analytical, troubleshooting, and problem-solving skills.

• Knowledge of SQL and database concepts.

• Familiarity with API testing tools such as Postman.

• Understanding of application architecture, integrations, and REST APIs.

• Able to contribute individually and collaborate well with cross-functional team.

• Ability to work in a fast-paced environment and manage multiple priorities.

• Hands-on experience in Linux, Unix is an added advantage.

• Experience in working with vendors to resolve complex technical issues is an added advantage.

• Proactive individual who takes ownership and drives tasks through to completion.

Best regards,
Kshama Warange

EA Licence Number: 23C2060 Registration ID : R26161060

Quess Selection & Services, Singapore

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA.

At least 1 - 5 years’ experience in business analysis, system support,

development, implementing system and maintaining IT systems

Role and Responsibilities

Role and Responsibilities

* Improve IT Operation business process and documentations.

* Triage of issues, including logging, tracking, routing and

categorizing reported incidents and service requests.

* Support users and provide resolutions for L1 issues, including

common problem / issue in FAQ, inquiries and essential

troubleshooting tasks.

* Managing of the service desk common mailbox.

* Prepare monthly report and support User Access Matrix review.

* Communication of operation matters to stakeholders (e.g.

system downtime, new implementations

Job Title: Senior Software Developer (Enterprise Application Support & Delivery) – 12 Months Contract

Job Summary:
We are seeking a highly experienced Software Developer with a strong background in enterprise application delivery and production support within regulated environments. The role requires hands-on involvement across the full lifecycle, with a focus on maintaining and enhancing complex business-critical systems.

Key Responsibilities:

• Support and enhance enterprise-level applications in a production environment
• Participate in incident, problem, and change management processes
• Perform root cause analysis (RCA) and ensure timely resolution of issues
• Collaborate with stakeholders to gather and refine requirements
• Support UAT, deployment, and post-release validation activities
• Ensure compliance with security, audit, and operational standards

Requirements:

• Bachelor’s degree in IT / Computer Science or related field
• 10+ years of experience in software development and application support
• Proven experience in enterprise or government/regulated environments
• Hands-on experience with application support, not just development
• Familiar with Agile/Scrum delivery models
• Experience using enterprise tools (e.g., JIRA, ServiceNow, or equivalent)
• Strong experience in handling production issues and stakeholder management

PRIMARY RESPONSIBILITIES

• Provide first line support to SGS affiliates and external clients
• Fast paced handling of incidents / requests resolution, escalation and information routing.
• Deciding on incident severity/priority
• Validation and evaluation of technical and or operational information pertaining to the incident
• First contact resolution and troubleshooting via phone and remote access tools
• Managing Incidents throughout their lifecycle

REPORTING LINE

IT Service Desk Manager or Supervisor

SPECIFIC RESPONSIBILITIES

• Establishes controls to monitor the performance of the management systems.
• Validate, evaluate and classify incident / requests.
• Determine resolution and/or escalation path to ensure all issues are appropriately managed.
• Evaluate content of requests / incident report and gather information if missing any.
• Record distinct issues in the tracking tools.
• Keep track of known solutions, consult knowledge database and use findings to respond to senders/callers.
• Keep track of severity/priority 1 issues for appropriate escalation and follow-up.
• Recognize solutions for repetitive use and enter those in knowledge database.
• Complies with relevant Management Systems
• Complies with the QHSE policies including but not limited to:
  • Demonstrates strong commitment to SGS QHSE Policies, Procedures, and Work Instructions by participating in safety meetings, completing required training, intervening in unsafe situations, refusing unsafe work, and complying fully with all applicable laws and regulations related to QHSE.
  • Responds appropriately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace.
  • In accordance with the SGS QHSE Management System requirements, disposes of, or directs the disposal of, waste generated as a part of daily work performed in a safe manner and in compliance with all waste transportation and disposal regulations and requirements.
  • Reports all incidents (actual incidents and near misses) in accordance with the SGS Incident Reporting requirements.
  • Uses all equipment (including safety equipment) in the manner intended and reports any damaged / lost equipment to supervisor.
  • Maintain a safe and tidy worksite.
  • Maintains awareness of hazards and proposes controls to supervisor, QHSE Representatives or relevant client / site contact.
  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management.

Job Summary

Work directly with the Sales Team and provide them with technical guidance on product offering and solution based on the customer’s technical requirement and the company's products and services.

Main Responsibilities

• Provide the technical expertise to help customers find the best product and service solutions for their requirements & needs.

• Maintain relationships with the key suppliers, contractors and clients to ensure that the products and services offered meet the customer’s technical and operation requirement and make recommendations for promoting sales.

• Evaluate the technical specification and requirement for various field applications.

• Analyze the feasibility of implementing the Company’s products and services to meet the Customer’s technical expectation for successful field applications.

• Perform System sizing and design the solution to meet the technical requirement for various field applications.

• Propose the optimized solution to the Sales Team and make recommendations to promote sales.

• Provide technical support to customers and Sales Team on technical queries related to the products and services offered.

• Coordinate with System Engineering and Product Management team to identify and resolve product issues.

• Develop and maintain relationship with Sales Team, Customers and key Suppliers to ensure the smooth integration of solution.

• Provide troubleshooting and technical advice on product issues and coordinate with the Production Team for RMA support.

• Assist the Sales Team with the Product Transfer Price to complete the Quotation.

• Participate in technical meetings with Sales Team and Customers when required.

• Respond to the changes in the customer’s technical requirement and provide advice to the Sales Team to revise the product offering accordingly.

Job Requirements

• Minimum 5 years of relevant experience in Telecom Industry with at least 5 years or relevant industry
• Strong knowledge & proven experience of Electrical System / solution for Telecom Industries
• Technical knowledge of AC UPS / DC Rectifiers and batteries
• Excellent negotiation, networking, and communication skills
• Good technical presentation skills
• Good problem-solving skills and an analytical mind set
• Highly adaptable, able to multi-task in a fast-paced environment
• Self-driven, independent with ability to complete assign tasks with minimum supervision
• Willing to travel as and when required.

RESPONSIBILITIES

• You will work with delivery manager to develop and implement applications to support Business needs.
• Liaise with the infrastructure support and development teams.
• Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of the company’s applications.
• Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations.
• Work with our infrastructure team to test and complete various server and network upgrade projects.

REQUIREMENTS

• Strong analytical, troubleshooting, and problem-solving skills.
• Knowledge of SQL and database concepts.
• Familiarity with API testing tools such as Postman.
• Understanding of application architecture, integrations, and REST APIs.
• Able to contribute individually and collaborate well with cross-functional team.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Hands-on experience in Linux, Unix is an added advantage.
• Experience in working with vendors to resolve complex technical issues is an added advantage.
• Proactive individual who takes ownership and drives tasks through to completion.

EXPERIENCE

• Between 2 – 5 years of Application Development or technical project coordination
• Good understanding of infrastructure and software development life cycle.
• Familiarity with ticketing systems and incident management processes.
• Good understanding of software development life cycle models (both Waterfall and Agile).
• Knowledge of Linux/Windows environments.

The Technology Operations Support Coordinator is responsible for working closely with the AGS Technology Analysts and the AGS Program Management Offices (PMO) teams to successfully support various activities critical to our AGS program’s day-to-day success. They will also support provisioning for ACUMEN IWP products. This position includes developing a strong partnership with all internal AGS teams and conducting tactical support on day-to-day technology related work efforts.

This role will provide superior customer service, timely record keeping of technology related incidents and service requests while offering a convenient central point of contact for AGS Technology teams.

Responsibilities

• Document, submit and/or monitor inquiry, incident and low complexity service request case tickets to the Technology Operations team and Partners via Salesforce.com
• Granting software licenses for Internal technologies and ensuring tracking of access requests
• Ensure all information and attachments relevant to the case are received prior to escalation
• Track new technology issues, updates and resolutions through Salesforce
• Triages tickets before reassigning to Tech Ops Analysts and Tech CoE
• Create, update and maintain all AGS Technology Operations support documentation as necessary
• Capturing and reporting out on technology SLAs and other defined metrics for continuous improvements.
• Assisting the AGS Technology Analysts in handling basic questions concerning functionality and configuration settings in the technologies utilized by the Program Management Office.
• Research and conduct basic troubleshooting on technology incidents and service requests to resolve issues prior to further escalation to the AGS Technology Analysts or VMS Partners.
• Initial Testing and Quality Assurance (QA) activities on technology incidents and service requests as needed.
• Coordinates VMS outages globally.

Descriptions:
-Must have at least 6 years experiences in network design and implementation, network hardware configuration, network troubleshooting and network performance tuning network and system administration;

 -Must have at least 6years experiences in managing network products such as Cisco, F5, and etc;

- Must have at least 6 years experiences in administering Windows Server and Linux Operating Systems

Responsibilities:
- Must have sound knowledge of various network protocols and topologies, including LAN, WAN, switches, routers and servers;

- Should preferably have experience in managing Network Access Control (NAC) System suchas ClearPass, SolarWinds, and Infoblox.

The Programmer shall be required to:

a.Administer and troubleshoot network system infrastructure;

b.Administer and troubleshoot Windows Server and Linux Operating Systems;

c.Perform installation and upgrading of network system and servers;

d.Perform installation of operating systems, software applications and device drivers on the Servers;

e.Perform backup and recovery of network devices and servers;

f.Perform simple scripting in Windows Server and Linux environment;

g.Perform any other tasks related to network and server hardware and software, end-user support and project works as may be assigned by the supervisor;

h. Able to administer Clear Pass Network Access Control, SolarWinds, and Infoblox.

Thriving the CONVERGINT Way

Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Discovering the role

The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.

Main Responsibilities:

• Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
• Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
• Project management, testing, commissioning and troubleshooting

Quotation & Configuration Check

• Ensure all the system configuration and quotes are accurate for SEA region.
• Provide technical training for SEA sales team and technical team.
• Provide after sales technical support (project/CS) if any PM/engineer needs help.
• Provide T&C support for SEA projects.

On site client training

• Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training, improve skills.

Requirements

• Min 5 years or above related working experience in security, electronic or small electronic system design, technical training, pre-sales technical presentation, preferably in a multinational environment.
• Basic IT knowledge in security hardware, network and database.
• Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
• Candidates with technical presales background will be an advantage.
• Good communication and coordination skills.
• Client service oriented and quick learner.

Role Overview:

As a Technical Support Engineer at Transformists Network, you will be the first line of support for our clients and partners, addressing technical inquiries and troubleshooting issues related to our product offerings. This role requires strong technical knowledge, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. You will play a critical role in ensuring customer satisfaction and maintaining the high standards of service that Transformists Network is known for.

Technical Support Engineer — Requirements

Core Responsibilities

• Resolve customer issues via phone, email, or remote support sessions
• Reproduce reported issues in-house and respond in a timely manner
• Configure and install network devices and services (routers, switches, firewalls, load balancers, VPN, QoS), perform system upgrades including patches and security configurations, and monitor performance for system availability and reliability
• Collaborate with other Technical Support Engineers on cases to build shared expertise

Technical Knowledge Required

Key areas include storage concepts and terminology, hypervisor concepts, knowledge of Microsoft OS products, and knowledge of Linux OS

• Virtualization & Cloud — Experience in virtualization and cloud computing is preferred.
• Networking fundamentals (routing, switching, firewalls, VPN)
• Storage architecture (block, file, tiered storage)
• Linux administration
• Windows Server familiarity

Soft Skills & Mindset

Candidates must have good interpersonal, communication, and customer service skills, be comfortable facing new challenges and technologies, and have a strong aptitude for learning new technologies in a customer-facing environment.

• Self-starter and self-learner
• Strong problem-solving under pressure
• Collaborative — support culture emphasizes no finger-pointing

Job Description & Requirements

Team and Position Summary

The Software Developer is a key member of the Delivery and Support Group in NETS Solutions and will report to the BAU Support Manager. He/She will participate in the application delivery to customer and will be responsible for application development and PROD L3 software maintenance support.

Key Responsibilities

• Participate in the requirement elicitation and produce the required technical and operations documentation
• Work with Solution Architect/Technical Lead on the analysis and design of the code changes according to the finalized requirement specifications
• Perform code changes and test the system according to the requirements specifications
• Ensure work performed comply to coding and security standards, and corporate processes
• Perform quality assurance (QA) activities such as unit testing, system testing and code review
• Participate in the system integration testing by rendering support to the Test Team and resolve issues reported
• Provide support to internal and external parties during the testing stages
• Provide support to customers during acceptance testing and post-cutover implementation
• Assist in the development of training materials and conducting of presentation
• Perform duty roster to support PROD L3 software maintenance support as planned by BAU Support Manager monthly

 
Requirements

Education and Experience

• Bachelor’s degree in Computer Science/Engineering or equivalent education
• Good technical knowledge with at least 3-5 years of hands-on experience in Java, JEE, SQL/PLSQL, and XML. Knowledge of MySQL will be added advantage

Skills and Knowledge

• Experienced with web technologies such as HTML5, CSS, Modular design, Angular (5 & above) or React and open-source JS framework.
• Experienced with RESTful APIs, Spring 5.x, Spring Boot, Sprint Framework, Sprint Security, Cloud-Based technologies and Micro-services, including Messaging Middleware such as Kafka/IBM MQ/Solace.
• Good verbal and written communication skills
• Demonstrate good analytical, problem solving and decision-making skills
• Good team player and positive attitude
• Domain knowledge and experience in financial industry/payments systems is a plus