Objectives of the position:

The Head of Marketing is a Mid-Level leadership role responsible for shaping and executing the organization’s marketing strategy to drive brand visibility, customer engagement, and revenue growth. This position oversees all marketing functions, including digital, brand, communications, and campaign management, ensuring alignment with business objectives and market trends.

Key Responsibilities:

Strategic Leadership:

Develop and implement comprehensive marketing strategies aligned with organizational goals. Define short-term and long-term marketing objectives and KPIs. Oversee marketing budgets and ensure efficient resource allocation.

Team Management & Budget Control:

Lead, mentor, and inspire a diverse marketing team across regions. Foster a culture of innovation and collaboration.

Brand & Communication:

Ensure consistent brand messaging across all channels. Manage PR and Internal & external communications to strengthen brand reputation. Proven track record in driving brand growth and managing multi-channel campaigns.

Digital Marketing:

Drive digital campaigns, SEO/SEM, social media, and marketing automation. Analyze campaign performance and optimize ROI using tools like Google Analytics and any AL tools.

Customer Engagement (number of Active Customers):

Managing the customer lifecycle by turning prospects into leads, converting leads to customers, engaging and retaining new customers, developing existing relationships, and reactivating lost or inactive customers.

Cross-Functional Collaboration:

Work closely with Sales, Product, and HR teams to align marketing initiatives. Support go-to-market strategies and product launches.

Performance Measurement:

Monitor KPIs, prepare reports for leadership, and recommend improvements. Ensure compliance with corporate guidelines and governance.

Skills:

• Technical Skills: Digital Marketing, SEO/SEM, Marketing Automation, Data Analytics and CRM systems, Budget Management and Forecasting.

• Leadership & Soft Skills: Strategic thinking and decision-making, Strong communication and stakeholder management, Creativity and adaptability in a fast-paced environment.

• Excellent analytical, organizational, and problem-solving skills.

• Exceptional communication and interpersonal skills.

• Experience in a regional or global role within a large organization.

• Knowledge of industry-specific trends and challenges in the APAC region.

Qualifications

• Bachelor’s degree in Marketing, Business, or related field (MBA preferred).

• 10+ years of marketing experience, with at least 3 years in a leadership role & the responsibilities of the region (APAC Countries- China, Korea, India- preferred).

• Certifications like PCM or Digital Marketing Pro are a plus.

Working hours:

Mon to Fri 9am - 6pm

Vocalbeats.ai is seeking an experienced and visionary Head of Business Development and Global Communications to lead the company's international growth strategy, strategic partnerships, corporate communications, and global market expansion initiatives.

The successful candidate will be responsible for identifying and securing new business opportunities, developing strategic alliances, driving revenue growth, strengthening the company's global brand presence, and overseeing corporate communications across international markets. The role requires close collaboration with executive leadership, technology teams, enterprise clients, investors, media stakeholders, and government agencies to accelerate Vocalbeats.AI's position as a leading AI-powered voice and communications technology company.

Key Responsibilities

Business Development & Strategic Growth

• Develop and execute global business development strategies to drive revenue growth and market expansion.
• Identify, evaluate, and pursue new business opportunities across Asia Pacific, North America, Europe, and emerging markets.
• Establish and manage strategic partnerships with enterprises, technology providers, distributors, resellers, and ecosystem partners.
• Lead commercial negotiations, partnership agreements, licensing arrangements, and strategic collaborations.
• Build and maintain relationships with C-suite executives, government agencies, investors, and industry stakeholders.
• Conduct market research, competitive analysis, and industry trend assessments to identify growth opportunities.
• Develop and manage business pipelines, sales forecasts, and strategic account plans.
• Represent Vocalbeats.ai at industry conferences, trade missions, investor events, and international business forums.
• Collaborate with product and engineering teams to align commercial opportunities with product development priorities.

Global Communications & Brand Leadership

• Develop and implement global communications strategies to strengthen Vocalbeats.AI's corporate reputation and market positioning.
• Lead corporate communications, public relations, media engagement, and thought leadership initiatives.
• Manage relationships with international media, industry analysts, strategic partners, and key opinion leaders.
• Oversee the development of corporate messaging, executive communications, press releases, presentations, and marketing collateral.
• Ensure consistent brand positioning and messaging across all markets and communication channels.
• Coordinate crisis communications and reputation management activities when required.
• Support investor relations communications and stakeholder engagement initiatives.
• Drive global awareness campaigns to position Vocalbeats.ai as a leading innovator in AI, voice technology, and digital communications.

Objectives of the position:

The Head of Marketing is a Mid-Level leadership role responsible for shaping and executing the organization’s marketing strategy to drive brand visibility, customer engagement, and revenue growth. This position oversees all marketing functions, including digital, brand, communications, and campaign management, ensuring alignment with business objectives and market trends.

Key Responsibilities:

Strategic Leadership:

Develop and implement comprehensive marketing strategies aligned with organizational goals. Define short-term and long-term marketing objectives and KPIs. Oversee marketing budgets and ensure efficient resource allocation.

Team Management & Budget Control:

Lead, mentor, and inspire a diverse marketing team across regions. Foster a culture of innovation and collaboration.

Brand & Communication:

Ensure consistent brand messaging across all channels. Manage PR and Internal & external communications to strengthen brand reputation. Proven track record in driving brand growth and managing multi-channel campaigns.

Digital Marketing:

Drive digital campaigns, SEO/SEM, social media, and marketing automation. Analyze campaign performance and optimize ROI using tools like Google Analytics and any AL tools.

Customer Engagement (number of Active Customers:

Managing the customer lifecycle by turning prospects into leads, converting leads to customers, engaging and retaining new customers, developing existing relationships, and reactivating lost or inactive customers.

Cross-Functional Collaboration:

Work closely with Sales, Product, and HR teams to align marketing initiatives. Support go-to-market strategies and product launches.

Performance Measurement:

Monitor KPIs, prepare reports for leadership, and recommend improvements. Ensure compliance with corporate guidelines and governance.

Skills:

• Technical Skills: Digital Marketing, SEO/SEM, Marketing Automation, Data Analytics and CRM systems, Budget Management and Forecasting.

• Leadership & Soft Skills: Strategic thinking and decision-making, Strong communication and stakeholder management, Creativity and adaptability in a fast-paced environment.

• Excellent analytical, organizational, and problem-solving skills.

• Exceptional communication and interpersonal skills.

• Experience in a regional or global role within a large organization.

• Knowledge of industry-specific trends and challenges in the APAC region.

Qualifications

• Bachelor’s degree in Marketing, Business, or related field (MBA preferred).

• 10+ years of marketing experience, with at least 3 years in a leadership role & the responsibilities of the region (APAC Countries- China, Korea, India- preferred).

• Certifications like PCM or Digital Marketing Pro are a plus.

Working hours:

Mon to Fri 9am - 6pm

Join our team for a dynamic role with an outsourced project. We are seeking a proactive and organized individual to support project coordination, internal communications, stakeholder engagement, and operational activities, while contributing to digital and data-related initiatives in a collaborative environment.

Key Responsibilities:

1.    Project Management

• Manage sub-projects from end-to-end, under the guidance of the project team
• Track and manage project deliverables to ensure timelines, progress, and requirements are met
• Coordinate with stakeholders to monitor progress, align expectations, and communicate updates and milestones in a timely manner
• Prepare proposals, presentation materials, and supporting documents to facilitate discussions and decision-making
• Support project administration, including documentation, records management, and coordination of implementation, events, and engagement activities

2.     Internal Communications

• Develop visually appealing and effective communication materials (e.g. EDMs, newsletters, internal announcements, and engagement materials)
• Ensure communication materials convey clear, concise, and impactful messaging that complements the visual design
• Perform basic monitoring and analysis of engagement metrics (e.g. click-through rates)
• Support SharePoint and intranet page development and maintenance for Data Community
• Maintain and update internal knowledge-sharing and engagement platforms

3.     Procurement Support

• Provide procurement support, including sourcing and comparing quotations in compliance with organizational procurement guidelines
• Support the procurement and coordination of materials, tokens, or prizes for events and engagement activities

5.    Administrative Tasks

• Track and monitor Key Performance Indicators (KPIs) and relevant project metrics for reporting purposes
• Provide administrative and operational support, including other duties as assigned from time to time

Requirements:

• Minimum Diploma from a recognized institution, with 3 years of relevant work experience.
• At least 2 years of experience in internal communications experience (i.e creating effective & visually appealing communication materials such as EDMs, newsletters, internal memos, and other engagement materials)
• At least 2 years of proven project management experience (e.g. driving small-scale projects end-to-end, coordinating with stakeholders, and managing timelines)
• Proficiency in Canva, Photoshop, Illustrator or communication tools
• Strong ability to simplify and present complex concepts into a clear, concise, and actionable messages.
• Excellent communication skills, with minimum 1 year of experience in developing presentation decks and proposals
• Able to work independently as well as collaboratively in a team environment.
• Knowledge or experience in data and/or digital domains is preferred.

Remark:

Provide a portfolio of at least 3 work samples/projects, demonstrating previous experience in communication design, presentations, proposals and engagement work.

Job Type: Full-time, Contract

Contract Period: 24 months

Working Time:

Monday to Friday: 8.30am to 6.00pm

Work Location: Singapore 169037

Our client is looking for a Program Manager to lead customer projects from qualification to production launch, covering tooling, molding, automation, cost, timeline, and overall execution. The role will coordinate internal teams, support customer communication, assist with quotations, drive tooling qualification, manage project risks, and ensure smooth manufacturing readiness.

Responsibilities

• Lead cross-functional project execution across engineering, manufacturing, tooling, automation, planning, and purchasing.

• Manage project schedule, cost, qualification, launch readiness, and customer requirements.

• Work with BD and engineering teams on new project evaluation, quotations, and customer follow-up.

• Act as the key technical contact for customers on program-related matters.

• Support workflow, equipment, tooling, spare parts, and capacity planning for new programs.

• Ensure compliance with workplace safety and EHS requirements.

Requirements

• Degree in Mechanical Engineering or related field with at least 6 years’ relevant experience in program/project management within manufacturing, tooling, molding, or automation.

• Good understanding of production processes and project management.

• Strong English communication, interpersonal, coordination, and multitasking skills.

• Independent, proactive, and comfortable working in a fast-paced environment.

Disclaimer

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

We invite interested candidates to write-in with CV and regret that only shortlisted candidates will be contacted for a discussion.

Lee Shiow Chyn
EA12C6130
R1112042
hr@hpspartners.com.sg

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

• Oversee the daily technical operations of the commercial laundry and dry-cleaning facility.

• Ensure the proper operation, maintenance, and troubleshooting of laundry and dry-cleaning machines.

• Develop and implement preventive maintenance schedules to minimise equipment downtime.

• Monitor production processes to ensure quality standards and operational efficiency are maintained.

• Identify and resolve technical issues affecting machinery and workflow.

• Train, mentor, and upskill operational staff on the proper use, maintenance, and safety procedures of equipment.

• Supervise technical staff and provide guidance on equipment maintenance and operational best practices.

• Liaise with equipment suppliers and service providers for repairs, maintenance, and technical support.

• Ensure compliance with workplace safety regulations and company policies.

• Recommend process improvements and equipment enhancements to improve productivity and service quality.

Job Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related field. Relevant experience in lieu of qualifications will also be considered.

• At least 5 years of experience in the commercial laundry, dry-cleaning, or related industrial equipment industry.

• Strong knowledge of commercial laundry and dry-cleaning machinery, including troubleshooting and preventive maintenance.

• Experience in supervising technical or operational teams.

• Good problem-solving and communication skills.

• Able to work independently and manage multiple operational priorities.
  
  
  EAName: Lim Jia Jun Kenneth 

  EARegistration Number : R24120012 

  EACompany Name: K.MERLEONE PTE. LTD. 

  EALicence Number: 22C1177 

Job Description & Requirements

• Oversee the daily technical operations of the commercial laundry and dry-cleaning facility.

• Ensure the proper operation, maintenance, and troubleshooting of laundry and dry-cleaning machines.

• Develop and implement preventive maintenance schedules to minimise equipment downtime.

• Monitor production processes to ensure quality standards and operational efficiency are maintained.

• Identify and resolve technical issues affecting machinery and workflow.

• Train, mentor, and upskill operational staff on the proper use, maintenance, and safety procedures of equipment.

• Supervise technical staff and provide guidance on equipment maintenance and operational best practices.

• Liaise with equipment suppliers and service providers for repairs, maintenance, and technical support.

• Ensure compliance with workplace safety regulations and company policies.

• Recommend process improvements and equipment enhancements to improve productivity and service quality.

Job Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related field. Relevant experience in lieu of qualifications will also be considered.

• At least 5 years of experience in the commercial laundry, dry-cleaning, or related industrial equipment industry.

• Strong knowledge of commercial laundry and dry-cleaning machinery, including troubleshooting and preventive maintenance.

• Experience in supervising technical or operational teams.

• Good problem-solving and communication skills.

• Able to work independently and manage multiple operational priorities.
  
  
  EAName: Lim Jia Jun Kenneth 

  EARegistration Number : R24120012 

  EACompany Name: K.MERLEONE PTE. LTD. 

  EALicence Number: 22C1177 

Product area

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Job description

As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.

You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.

Additional job description

In this role, you will play a role in fueling the rapid growth and adoption of mobile connectivity and communication technologies. You will establish, nurture, and expand technical partnerships and alliances with key ecosystem partners such as carriers, aggregators, businesses to ensure overall Android and cross-platform success. Your technical domain experience and partnership management skills will help ensure global users have access to advanced connectivity and communication features regardless of the device or platform they use.

Qualifications

Job responsibilities

• Act as the vital link between our engineering, engineering productivity, product, and business development teams and partners.
• Collaborate with the global carrier ecosystem to align their services with Android connectivity and Rich Communication Services (RCS) cross-platform service offering, supporting specific carrier integration projects on the client side as needed to ensure seamless compatibility and functionality.
• Track and evaluate key performance metrics, share findings with internal and external stakeholders to maintain alignment and measure progress toward objectives.
• Travel to partner sites as necessary to foster relationships, understand specific requirements, and provide targeted technical support, ensuring the success of collaborative initiatives.
• Translate technical requirements and issues, drive the development of tailored solutions that meet partners' needs while aligning with product objectives.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience in system design or reading code (e.g., Java, C++, Python).

Preferred qualifications

• Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
• 8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
• 3 years of experience in system architecture and reading code (e.g., Python).

We are looking for a hands-on Technical Manager / Engineering Manager to lead the development and continuous improvement of advanced semiconductor equipment, with a focus on sorter machines.

This role is ideal for someone who enjoys solving complex engineering challenges, leading high-performing teams, and delivering precision systems used in semiconductor manufacturing.

Key Responsibilities

• Lead and mentor a team of design engineers in the development of semiconductor equipment, from module design to full machine conceptualization

• Drive product innovation and continuous improvement (CIP) to enhance performance, extend product lifecycle, and improve cost competitiveness

• Oversee machine reliability, feasibility testing, and validation to ensure high precision and performance

• Partner with Technical Sales on specification review, costing, and solution evaluation

• Own and resolve technical issues across the product line, including field-related challenges

• Ensure machine performance at customer sites, including troubleshooting and optimization

• Lead root cause analysis and problem-solving using structured methodologies (e.g., 8D, Ishikawa, DIVE)

Job Requirement:

1. Degree or Master’s in Mechanical Engineering or related discipline

2. Strong experience in automation equipment design, preferably in semiconductor industry (sorter machines highly preferred)

3. Solid background in high precision, high-speed mechanical systems

4. Proficient in CAD tools such as Creo or SolidWorks

5. Knowledge of semiconductor packaging and assembly processes

6. Proven experience in a technical leadership role, managing teams and projects

7. Strong analytical and problem-solving skills with structured methodologies

Requirement

• Bachelor's Degree, Post Graduate Diploma or Professional Degree in Mechanical/Electronics/Manufacturing Engineering

• Good business acumen and strong track record in sales, marketing and business development
  

• Good communication skills and the ability to work with people from diverse background

• Good team player with strong leadership quality and able to manage cross-functional teams

• 3-5 years relevant working experience in sales/marketing/business development/engineering/project management, preferably in the contract manufacturing industry.

• Preferably with experience in the manufacturing sector of Semiconductor Process Equipment.

• Strong in customer account management

Duties

• Serving, sustaining and growing business from new/existing customers

• Ensuring the yearly sales target/revenue set for Strategic Business Units are met

• Reviewing projects and assessing if the projects are to the company’s competency and business objective

• Providing leadership, direction and motivation towards the development of team members, through clear strategies, policies and process implementation

• Monitoring Profit & Loss performance of each project

• Lead and collaborate RFQ process, sales order fulfilment, engineering change control management, cost reduction initiatives and on time deliveries performance.

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Family Definition:

Provides support and/or lead teams through the Engineering development process and implementation of company’s products. Projects are typically shorter-term, less complex and more contained with a defined time frame. Programs are typically longer-term, multi-functional, multi-project with complex requirements and effort. Manage activities, resource capability, schedules, budgets, and ensure cross company communications to facilitate product completion on schedule within budget. Work with engineering management to identify and improve process and program efficiencies. Work can involve external parties such as standards bodies, partners, etc.

Management Level Definition:

Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.

Responsibilities:

• Manages and leads a program involving multiple functions and project teams to drive the engineering development and implementation process for a product or service offering.
• Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.
• Manages activities of supporting project teams and internal development partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule.
• Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules
• Drives innovation and integration of new technologies and quality initiatives into project and activities in the manufacturing and/or engineering organization.
• Leads and provides guidance and mentoring to less-experienced staff members.
• Drives Joint Development Model (JDM) engagements with external development partners, ensuring alignment on hardware deliverables, execution milestones, resource coordination, budget tracking, and cross-functional integration to achieve program objectives.

Education and Experience Required:

• Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent.
• PMP/PMI certification preferred.
• Typically, 6-10 years' experience.

Knowledge and Skills:

• Extensive experience with using project and program planning tools and software packages to create, manage, and track project results.
• Excellent analytical and problem-solving skills.
• Demonstrated business acumen and successful experience managing all aspects of programs, including communicating with stakeholders and directing matrixed teams and resources.
• Excellent written and verbal communication skills; mastery in English and local language
• Ability to effectively communicate program plans, proposals, and results, and negotiate options at senior management levels.

We are looking for an experienced Technical Project Manager to lead large-scale application migration initiatives to Google Cloud Platform (GCP). The successful candidate will work directly with customers to define migration strategies, design target-state architectures, manage cross-functional delivery teams, and ensure the successful execution of cloud transformation programs. This role requires a strong combination of technical leadership, stakeholder management, project governance, risk management, and cloud migration expertise.

The ideal candidate will have proven experience delivering enterprise-scale cloud migration projects, working with geographically distributed teams, and engaging with senior customer stakeholders. Fluency in Cantonese is mandatory.

Key Responsibilities

• Work with customers and lead application migration initiatives to Google Cloud Platform (GCP).
• Define migration strategies, including lift-and-shift and modernization approaches, and establish target-state architectures.
• Design target-state architectures covering application, data, integration, infrastructure, security, and operational layers.
• Lead cross-functional technical teams, including cloud engineers, database engineers, and other specialists across multiple geographies.
• Drive automation for infrastructure provisioning, configuration management, deployment processes, and testing activities.
• Act as the primary point of contact for customer stakeholders and provide regular executive-level updates.
• Embed security, compliance, governance, and operational requirements into solution design and delivery.
• Manage technical dependencies throughout the migration lifecycle and ensure alignment across workstreams.
• Identify technical risks and issues early, develop mitigation strategies, and track them through to resolution.
• Govern delivery quality, risk management processes, and automation best practices.
• Develop, monitor, and control project schedules, ensuring milestones are achieved on time and dependencies are effectively managed.
• Coordinate testing activities, migration cutovers, and post-migration validation with all relevant stakeholders.
• Facilitate governance forums, project reviews, steering committee meetings, and status reporting.

Deliverables

The key deliverable is to provide qualified and experienced Associate Personnel for the duration of the Work Order (WO), ensuring successful planning, execution, governance, and completion of the migration program.

1. Project Setup & Governance

• Define project scope, objectives, and success metrics.
• Establish stakeholder RACI matrix.
• Develop communication and reporting plans.
• Implement governance framework and meeting cadence.

2. Planning & Readiness

• Produce detailed migration roadmap and project timeline.
• Develop resource plans and budget forecasts.
• Lead daily stand-ups with delivery teams.
• Facilitate regular Steering Committee (SteerCo) meetings and reporting.

3. Execution & Control

• Provide weekly project status updates and milestone tracking.
• Maintain risk and issue logs with mitigation actions.
• Manage change requests and scope tracking.
• Produce budget reports and forecast-to-complete analysis.
• Coordinate testing phases with relevant stakeholders and delivery teams.

4. Validation & Handover

• Deliver migration runbooks and testing reports.
• Conduct post-migration validation and performance assessments.
• Complete operations handover and supporting documentation.
• Ensure knowledge transfer to operational and support teams.

5. Closure & Review

• Deliver final project report covering cost, schedule, scope, and outcomes.
• Produce lessons learned and benefits realization reports.
• Obtain formal project sign-off from stakeholders.
• Prepare and present executive summary and closure documentation.

Required Skills & Experience

• Proven experience leading large-scale cloud migration and modernization programs.
• Strong expertise in Google Cloud Platform (GCP) and cloud transformation initiatives.
• Experience managing geographically distributed technical teams.
• Strong stakeholder management and customer engagement skills.
• Demonstrated experience in project governance, risk management, and delivery oversight.
• Experience coordinating application, infrastructure, database, and testing workstreams.
• Excellent communication, presentation, and leadership skills.
• Ability to manage multiple priorities in a complex enterprise environment.
• Fluent Cantonese and English communication skills are mandatory.

Lead Innovation. Drive Excellence. Make an Impact.

Are you a passionate leader with a strong technical background in laboratory instruments, analytical equipment, or scientific solutions? Do you thrive in a fast-paced environment where customer satisfaction, operational excellence, and team development are at the heart of success?

We are seeking an experienced Service Manager to lead our Physical Science Service Team and drive world-class technical support for our customers across laboratories, research institutions, universities, pharmaceutical companies, semiconductor manufacturers, and industrial facilities.

What You'll Be Doing

As our Service Manager, you will play a pivotal role in ensuring exceptional service delivery while leading a team of highly skilled engineers and specialists.

Key Responsibilities

• Lead, mentor, and develop a team of Service Engineers and Technical Specialists.
• Manage day-to-day service operations, including installations, preventive maintenance, calibration, troubleshooting, and repair activities.
• Ensure timely resolution of customer issues while maintaining high levels of customer satisfaction.
• Drive service excellence through continuous process improvement and operational efficiency.
• Monitor service KPIs, resource planning, and team performance.
• Collaborate closely with Sales, Application, and Product teams to support business growth and customer retention.
• Manage service contracts, maintenance agreements, and customer escalations.
• Ensure compliance with quality, safety, and regulatory standards.
• Develop strategies to expand service revenue and enhance customer experience.

What We're Looking For

Requirements

• Bachelor's Degree in Physics, Chemistry, Engineering, Instrumentation, Life Sciences, or a related discipline.
• Proven experience in managing technical service teams within scientific instruments, laboratory equipment, analytical instruments, semiconductor equipment, or related industries.
• Strong leadership and people management skills.
• Excellent problem-solving and customer relationship management abilities.
• Experience with service operations, field service management, and technical support functions.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities while driving team performance and customer satisfaction.

Why Join Us?

Career Growth & Leadership

Lead a high-performing team while shaping the future of scientific service excellence.

Cutting-Edge Technology

Work with advanced laboratory and analytical technologies that support innovation in research, healthcare, manufacturing, and science.

Meaningful Impact

Help scientists, engineers, and researchers achieve breakthrough discoveries through reliable technical support and service solutions.

Collaborative Culture

Join a dynamic organization that values innovation, teamwork, continuous learning, and professional development.

What We Offer

✔ Competitive Salary & Performance Incentives

✔ Career Development & Leadership Opportunities

✔ Comprehensive Training Programs

✔ Regional Exposure & Collaboration

✔ Supportive and Innovative Work Environment

✔ Opportunity to Work with Industry-Leading Scientific Technologies

If you are ready to take your technical leadership career to the next level and make a meaningful impact in the world of science and technology, we would love to hear from you.

EA License No: 13C6305

Reg. No.: R1981808/JULIE RODRIGUES LUBRIN

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