Total 751 assistant manager job vacancies in Information Technology category in Singapore

About Our Client

Our client is an established retail organisation in Singapore. They are looking for an experienced IT System Manager to own and manage their infrastructure environment as they continue to scale.

The Role

You will be responsible for the stability, security, and continuous improvement of the company's IT infrastructure. This is a hands-on server and systems administration role — not a helpdesk or end-user support position.

Key Responsibilities

• Administer and maintain Windows Server environments including patching, performance monitoring, and system health
• Manage Active Directory, Group Policies, DNS, DHCP, and domain services
• Administer Microsoft 365 including Exchange Online, SharePoint, Teams, and user lifecycle management
• Manage user provisioning, access control, and identity management across systems
• Support system security practices including M365 security policies and identity protection
• Monitor infrastructure availability and troubleshoot server, application, and authentication issues
• Maintain documentation of systems, configurations, and standard operating procedures
• Support backup, recovery, and disaster recovery processes
• Assist in infrastructure upgrades, migrations, and system improvement projects

Requirements

• Minimum 5 years of experience as a Systems Administrator or Infrastructure Administrator
• Strong hands-on experience with Windows Server administration
• Demonstrated experience managing virtualised environments (VMware and/or Hyper-V)
• Solid experience managing Microsoft 365 environments
• Good troubleshooting skills across server and infrastructure layers
• Relevant Microsoft certifications are an advantage
• Linux server exposure is preferred
• Azure or cloud administration experience is a strong advantage
• Ability to work independently in a lean IT team

What We're Looking For

CVs should clearly reflect server and infrastructure ownership. Candidates with backgrounds limited to helpdesk, desktop support, or end-user IT will not be considered for this role.

Language Requirements: English as primary language

Interview Process: 2 rounds, all in-person

This position is managed by The Talent People Pte. Ltd. (EA Licence: 24C2589). Only shortlisted candidates will be contacted.

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Key Responsibilities

• Guarantee prompt and accurate submission of AutoCAD drawings, reports, and other project-related documents to leadership.

• Deliver engineering and project management assistance for designated projects from start to finish.

• Oversee document control tasks, including updating, revising, and keeping accurate project records and file structures.

• Play an active role in building a collaborative and professional workplace culture.

• Carry out additional duties as assigned to help meet team and organisational goals.

Job Requirements

• Bachelor’s degree in Naval Architecture, Marine Engineering, or a closely related discipline.

• At least 1–2 years of relevant experience in design or operational support roles.

Competencies You Will Bring

• Strong proficiency in AutoCAD, particularly for creating detailed electrical schematics.

• Demonstrated ability to work both independently and as part of a team.

• Excellent spoken and written English communication skills for clear technical and interpersonal exchanges.

• High level of self-motivation with a desire to contribute directly to the company’s growth and success.

About Our Client

Our client is a regional data centre solutions provider that merges engineering excellence with sustainability to deliver world-class facilities across Asia.

Their integrated approach covers concept design to operation, with a focus on energy efficiency, scalability, and high-density computing readiness.

How to Apply

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Job Description

• Student Leadership Development and Community Service Curation:Support C4SR’s mission of providing transformative learning experiences through community service and cultivating active citizenship among students.Mentor and guide student leaders of local and overseas projects to deliver impactful and sustainable service to the community using Service-Learning approaches and tools such as needs analysis and asset mapping.Curate and develop new projects to address unmet community needs (local and overseas) and build capacity of communities, in collaboration with non-profit/community partners and student teams.Facilitate student reflection and help students to recognize and articulate their learning through the community service experience.
• Volunteer Proposal Management:Review and approve individual student volunteering proposals in accordance with community service requirements.Guide students to meet the community service requirements and achieve expected service/learning outcomes.Source and identify suitable non-profit/community partners and volunteer opportunities.
• Project Review and Enhancement:Collaborate with partner organizations to re-design projects to facilitate more effective student learning and create a more sustainable service impact for the beneficiary communities.Guide student teams to align project objectives and activities with relevant United Nations Sustainable Development Goals (UN SDGs).
• Communications and OutreachCollaborate with internal corporate communications team and external agencies to enhance the visibility of student initiatives and community impact.Coordinate the production of essential collaterals including videos and print materials.
• Community Service FairCo-organise the annual Community Service Fair to promote volunteerism and raise awareness of social causesShowcase volunteering opportunities from community partners and student-led projects.
• Donor Engagement and Fund Management:Partner SMU’s Office of Advancement to curate new projects and platforms to engage donors.Tap on resources such as funds, professional expertise and networks to support students in addressing community needs.
• Any other duties assigned.

Qualification

• Degree with at least 5 to 7 years’ relevant work experience in the social service/non-profit, community development or higher education sector.
• Experience in Student Development, Service-Learning, and Community Engagement is essential.
• Demonstrated ability in project management, and driving initiatives from conceptualization to implementation and evaluation.
• Strong organisational, analytical, problem-solving and time management skills.
• A keen sense of ownership and accountability, with the ability to work independently and manage multiple priorities effectively.
• Strong communication, interpersonal and presentation skills and able to interact effectively with internal and external stakeholders.
• Meticulous, adaptable and resourceful.
• Strong network with community service sector will be an advantage.
• Familiarity with basic design software e.g. Canva/ Adobe Photoshop would be an added advantage.
• Proficient in MS Office application.
• Able to work outside regular office hours occasionally.

Other Information

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

 Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

The incumbent will oversee the day-to-day technical and maintenance aspects of a park, ensuring the safety and optimal functioning of rides and facilities. Additionally, you will be responsible for any planning and managing of projects pertaining to technical and facilities aspects.

Job Description

• Direct and inspire a multidisciplinary technical team to ensure optimal performance of park equipment and systems
• Develop and execute comprehensive preventive maintenance strategies to reduce downtime and enhance asset longevity
• Oversee inspections, repairs and inventory management to maintain operational readiness
• Ensure full compliance with all safety regulations, industry standards and environmental sustainability practices
• Collaborate with contractors, vendors and regulatory authorities to manage projects, inspections and approvals with precision
• Monitor emerging industry advancements, integrating innovative technologies to elevate operational efficiency

Qualifications and Other Requirements

• Bachelor's Degree/ Diploma in Engineering
• Minimum 5 years of experience in technical services, construction, or maintenance with significant experience in the implementation, testing, and maintenance of the industrial systems
• Expertise in regulatory compliance, project management and the implementation of robust safety protocols
• Good communication skills, with a demonstrated ability to present to senior stakeholders and effectively address inquiries from contractors and clients
• Comprehensive knowledge of workplace safety and health practices
• Competency in Microsoft Office (Word, Excel, PowerPoint)
• Attention to detail and strong organizational skills
• Demonstrated ability to meet tight deadlines and work in a fast-paced environment
• Able to work on weekends/public holidays on rotational basis
• Knowledge with the operation, maintenance, and troubleshooting of pump and filtration systems

Role Title: Senior Program Manager

About the role
Your primary goal is to ensure that our creative teams can deliver groundbreaking work that exceeds client expectations, within agreed budgets and timelines. You’ll create project proposals and partner with our clients to write clear creative briefs. You’ll manage budgets and timelines, gather creative feedback, and keep your teams informed. You’ll be a central point of contact for clients, and a key representative of our agency.
Our work ranges from large-scale websites to smaller microsites. We also do plenty of
email, social, and display ad campaigns, plus brand identity work (logo design and
naming). So, you should be comfortable with managing diverse types of creative
projects with multiple dependencies, ensuring that those projects are delivered
on-time and on-budget, and being a key point of client contact.
This specific role will be focused on leading a large scale CRM/ email program.

We mastered the art of working remotely since long before “corona” meant anything other than a tasty beverage, so much of your work will be withfully-remote team members located across North America.
 
What you’ll be doing
● Collaborate closely with Factor account lead, creative leads, designers,writers, and other program managers.
● Schedule internal and client-facing meetings.
● Create custom project plans based on the project need since not all projects have the same requirements.
● Track project budgets, timelines, and deliverables.
● Be a key point of client contact.
● Collaborate closely with client campaign managers, production teams and cross-functional stakeholders.
● Be very flexible and adaptable to client feedback.
● Proactive in reaching out to and working with clients and stakeholders on
feedback and open questions.
● Ensure the creative team maintains consistency in content across all emails in the program ecosystem.
● Manage resources within this account’s team and more broadly with other
project managers at Factor.
● Work with the agency’s leadership to create project proposals with budgets and
timelines, and get approval on those proposals

Qualifications
● 10+ years of experience in a related field
● Must have CRM experience on either the agency or client side. Bonus for managing design systems within comms or CRM ecosystems.
● Must have experience as a client-facing program manager at either an interactive creative agency or an in-house creative department for a well-respected brand.H
● Must be self-motivated to prioritize and manage workload and meet project deadlines.
● An ability to accept (and thrive on) constant change: deliverables,timelines, budgets, and so forth.
● A multitasker who can successfully manage multiple projects ranging from small to very large in scope on current project schedules
● A highly detail-oriented professional who is able to stay on top of the smallest of details on all projects.
● Proven track record of effectively collaborating with creative and web development teams, understanding their multi-layered workflows, and facilitating seamless communication by clearly articulating concepts to both technical and non-technical team members.
● Demonstrated ability to solve difficult technical problems, employing critical and analytical thinking and innovative solutions.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

Tech Aalto Pte Ltd | 24S2130 EA |Pushpanjli Kir | R1657306.

Responsibilities

1. Lead and develop the Market Risk Management team

- Lead and manage a team of Market Risk Management Program Managers across APAC, providing strategic direction, coaching and performance management.

- Guide the team in identifying and qualifying market-level risks and translating insights into effective mitigation strategies.

- Foster a collaborative, inclusive and high-performing team culture while supporting professional growth and development.

2. Drive regional market risk strategy

- Develop and execute regional strategies to identify, assess and manage market-level risks in Singapore across TikTok platforms and features.

- Translate market insights into actionable recommendations that inform global Trust & Safety priorities and mitigation strategies.

- Provide leadership in managing high-risk scenarios such as regulatory developments, political events, and emerging safety threats.

3. Strengthen cross-functional collaboration

- Work closely with cross-functional partners including Content Policy, Product Management, Data Science, Operations, Public Policy, Communications and Legal to identify, assess and resolve safety-related gaps.

- Serve as the primary Trust & Safety point of contact for regional stakeholders on market risk issues.

- Ensure clear alignment between regional insights and global safety strategies.

4. Drive impact through programs and initiatives

- Lead cross-functional initiatives to address emerging risks and improve platform safety across products and features such as Video, Live, Comments and Accounts.

- Establish scalable processes and frameworks for risk qualification, prioritization and mitigation.

- Ensure risks are effectively tracked, communicated and driven toward resolution through relevant partner teams.

5. Inform global safety priorities

- Provide consolidated regional insights and risk assessments to help shape global Trust & Safety priorities and product strategies.

- Advocate for policy and product improvements that strengthen user safety and platform integrity across markets.

Qualifications

Minimum Qualifications

- Strong understanding of User Generated Content (UGC) platforms and the regional political, regulatory and cultural landscape across APAC.

- Extensive experience in Trust & Safety, risk management, program management, or related domains within the technology industry.

- Proven experience leading cross-functional initiatives and managing complex programs involving multiple stakeholders.

- Demonstrated people management experience, including building and developing high-performing teams.

- Strong analytical and problem-solving skills, with experience working with large datasets and translating insights into strategic recommendations.

- Ability to operate effectively in fast-paced environments and manage multiple priorities simultaneously.

- Excellent communication and stakeholder management skills, with the ability to influence and align cross-functional partners.

Preferred Qualifications

- Deep expertise in the APAC region and familiarity with regional regulatory and safety challenges.

- Experience managing high-risk scenarios such as crisis response, election integrity efforts, or regulatory escalations.

- Strong data analysis capabilities, including experience with tools such as Excel and SQL.

- Experience leading global or regional Trust & Safety initiatives across multiple markets.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will manage designated corporate accounts, develop and solicit new business, drive total hotel revenue from rooms, catering, and F&B outlets, address business needs, explore new opportunities, and expand existing business through promotional efforts and sales channels. As an Assistant Director of Sales, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

As Assistant Director of Sales, you are responsible for working closely with Director of Sales to drive accommodation business needs, explore new business and expand existing business through promotional efforts and sales channels. Specifically, you will be responsible for performing the following tasks to the highest standards:

Luxury Consortia Management
•    Develop and maintain strong relationships with luxury consortia partners
•    Negotiate annual consortia agreements, preferred partnerships, and marketing collaborations. 
•    Ensure optimal visibility across advisor platforms, luxury travel portals, and partner campaigns. 
•    Execute consortia promotions, advisor engagement initiatives, and luxury sales activations.

Tour & Travel Sales
•    Manage relationships with tour operators, wholesalers, destination management companies (DMCs), and retail travel agencies. 
•    Identify and secure new business opportunities within domestic and international leisure markets. 
•    Contract and negotiate group series and leisure groups
•    Develop seasonal packages, promotions, and tactical offers for travel partners. 
•    Conduct sales calls, presentations, workshops, and product training for travel partners.

Revenue & Business Development
•    Achieve and exceed revenue, room night, and market share targets. 
•    Develop and execute annual sales plans and account strategies for consortia and tour & travel segments. 
•    Monitor booking trends, production reports, and competitive market intelligence. 
•    Analyze account performance and implement corrective action plans when necessary.

Relationship Management
•    Build long-term partnerships with key travel advisors, agency owners, tour operators, and industry stakeholders. 
•    Organize and host familiarization (FAM) trips, site inspections, networking events, and client entertainment. 
•    Represent the hotel or brand at trade shows, roadshows, sales missions, and industry events.

Cross-Functional Collaboration
•    Work closely with Revenue Management, Marketing, Reservations, and Operations teams to align business strategies. 
•    Coordinate promotional campaigns, digital marketing initiatives, and partner communications. 
•    Ensure smooth execution of contracted business and exceptional guest experiences.

Reporting & Administration
•    Maintain accurate account records, sales activities, and pipeline updates within CRM systems. 
•    Prepare weekly, monthly, and quarterly sales reports, forecasts, and budget updates. 
•    Track ROI on consortia partnerships, travel campaigns, and trade events.
•    Excellent communication skills
•    High level of IT skills, including Excel, PowerPoint, and Word
•    Proactive approach to meeting deadlines
•    Excellent organizational and administration skills
•    Previous experience in a sales role

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Diploma or degree in Hospitality, Business, or related field
• Minimum 5 years of experience in hotel Corporate, MICE, or Group room sales
• Proven track record in driving revenue and managing key accounts
• Strong negotiation, presentation, and relationship-building skills
• Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey)
• Ability to analyze sales data and market trends to inform strategy
• Excellent communication and leadership skills with a collaborative mindset

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you covered

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Head of Nursing / Assistant Director of Nursing – Eldercare Excellence

Location: Central

Work Arrangement: 5-day work week

Are you a seasoned nursing leader ready to shape the future of eldercare? Join a well-established facility and take the helm in driving clinical excellence, operational efficiency, and staff development. This is your chance to make a lasting impact on the lives of elderly residents while leading a talented nursing team.

What You’ll Do:

• Lead and inspire a dedicated nursing team to deliver exceptional resident care.
• Oversee nursing operations, performance, and succession planning.
• Drive continuous improvement initiatives to elevate clinical standards.
• Collaborate with senior management to align nursing strategies with organizational goals.
• Mentor and develop staff, fostering a professional and high-performing environment.

What We’re Looking For:

• Bachelor’s Degree in Nursing (Master’s preferred)
• 15+ years of local experience in hospitals or nursing homes
• Proven experience in project management / healthcare coordination
• Exceptional leadership, communication, and organizational skills
• Track record of operational excellence and staff development

Why Join Us:

• Attractive salary package with Annual Wage Supplement (AWS) and performance bonuses
• Opportunity to lead a respected nursing team and influence eldercare practices
• 5-day work week promoting work-life balance

Ready to Make an Impact? Apply Now!

Take the next step in your nursing career and lead with purpose. Apply today to join a team committed to excellence in eldercare!

Send your resume in MS Word format to: Vanessa.chua@crew.sg

Please include your availability, notice period, and expected salary.

* Only shortlisted candidates will be notified.

Vanessa Chua Peng Teng (R25158315)

HRnet Ventures Pte Ltd - CREW by HRnet

E.A. 24C2435

About the Role

We are looking for a meticulous and detail-oriented Data Entry Associate to support our Clients, Export Department of a leading global logistics company. This is a 3-month contract role based in Changi South, suitable for entry-level candidates who are organized, quick to learn, and comfortable working in a structured environment.

Key Responsibilities

• Perform accurate and timely data entry of export shipment records into internal systems
• Verify and update shipping documentation and export-related data
• Liaise with internal teams to ensure data completeness and accuracy
• Generate and maintain reports using MS Excel
• Assist with general administrative and operational support for the Export Department

Requirements

• Proficient in Microsoft Excel (e.g. formulas, data sorting, vlookup)
• Good typing speed with a high level of accuracy
• Meticulous, responsible, and able to work independently
• Able to commit to a 3-month contract

Salary: $2,300 per month
Location: Changi South
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Contract Duration: 3 months (commitment required)

*On-the-job training provided

• Exposure to the export operations of an established global logistics organization

*We regret that only shortlisted candidates will be notified.*

Liz Ooi Li Chen
EA Registration No.: R1104561
Recruit Express Services Pte Ltd
EA Licence No.: 13C6614

Job Title: Assistant System Engineer (ID3599)
Location: Defu lane
Working Hours: Mon to Fri 8:30am- 6pm
Salary up to : $3000-$3500

Job Responsibilities:
• Assisting the senior engineering team with the design and specification.
• Conducting site surveys, measurements and assessments to support project planning and delivery
• Contributing to the testing and commissioning
• Troubleshooting and resolving technical issues during the installation and operation of systems
• Liaising with clients, contractors and other stakeholders to ensure effective project deliveryn

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We are seeking a highly experienced and technically proficient individual to join our team as a Technical Lead for the Funds Transfer Pricing (CitiFTP) platform. The successful candidate will play a critical role in the ongoing development, modernization, and expansion of the CitiFTP platform, leveraging deep domain expertise and strong technical leadership.

Responsibilities:

• Serve as the Technical Lead who will design and code, leveraging AI-assisted tools for enhanced productivity and quality, driving modernization efforts for the Match Funded Ticketing workstream and related features within the CitiFTP platform.

• Mentor and guide junior and mid-level team members, fostering a culture of technical excellence and continuous improvement.

• Ensure the quality, timeliness, and successful delivery of business-critical initiatives.

• Contribute to the strategic expansion and evolution of the CitiFTP platform.

• Apply extensive expertise in Funds Transfer Pricing to complex technical challenges and solutions.

• Collaborate effectively across Finance, Treasury, and Regulatory teams to ensure alignment and successful project execution.

• Adhere to Citi's SDLC (Software Development Life Cycle) and governance processes.

Qualifications:

• 15+ years of demonstrated experience as a core contributor to financial platforms.

• Deep domain expertise in Funds Transfer Pricing is essential.

• Strong technical background with hands-on experience in:

• Big Data technologies

• Advanced Java development

• Strategic Citi tools such as Autosys, CyberArk, AppDynamics, GitHub, and CI/CD pipelines.

• Proven track record of successfully delivering high-impact and business-critical initiatives.

• Demonstrated strong ownership, execution discipline, and cross-team collaboration skills.

• Ability to drive design decisions and provide technical leadership.

• Excellent communication and interpersonal skills.

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

about company

My client is a well-known financial service provider in Singapore.

Salary + benefits attractive! 3 rounds f2f interview to offer stage. Hybrid working, 2 days WFH.

about job (please reach out for more details)

● Reports to Head of Software Engineering within a tech department of over 100 people.

● Manage a diverse team of 40 engineers, overseeing 10 locally and 30 across regional hubs in Chengdu and Manila.

● 70% on leadership and stakeholder management, 30% hands-on code review, architect design, mentor junior

● Act as a key collaborator with other IT functions to align technical strategies with broader business objective

skills and requirement

● Min 10 years in Full Stack development with min 5 years in team leadership

● Deep proficiency in Java and JavaScript (React/Angular) for end-to-end application management

● Strong experience with Azure and modern DevOps tools

● Forward-thinking professional with an "AI-first" mentality

● Strong stakeholder management skills

● Mandarin speaking required as you need to liaise with Chinese counterparts who can only speak and write in Mandarin

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Strategic Planning and Implementation
  • Facilitate the University's strategic planning framework, including the coordination of both short-term and long-term planning cycles across departments. This involves aligning departmental plans with the University's overarching strategic objectives and priorities.
  • Support senior leadership in strategy formulation, through the planning and facilitation of executive meetings and retreats. This includes agenda development, preparation of materials, documentation of key discussions, and synthesis of insights to inform long-term strategic goals and frameworks. It also involves coordinating the communication of strategic directions across the University.
  • Implement robust monitoring and evaluation mechanisms to track the progress and performance of the University's Strategic Plan and associated initiatives. This includes conducting regular reviews, providing progress updates, and generating insights to inform continuous improvement and future strategy development.
  • Coordinate the preparation and presentation of strategic reports, including progress updates, initiative reviews, and other key performance insights to support evidence-based decision-making and institutional planning.
  • Provide business partnerships to assigned SOCIs to support the implementation of their strategic initiatives, ensuring alignment with overall strategic objectives and performance targets, understanding the key issues and challenges that SOCIs face when implementing strategic initiatives and escalating the issues requiring the Executive Committee's (ExCo) guidance and/or additional support/resources.
  • Manage the tools, workflows and processes to consolidate data and information on the progress and results of strategic initiatives implementation.
• Corporate Planning and Performance Management
  • Collaborate with Office of Finance (OFIN) for the University's annual budget and work plan exercise as OSM lead, such as coordinating relevant SOCIs' work plan and budget review sessions with their ExCo member for OSM team members, working with OSM team members to review submitted work plans and highlight potential issues for discussion to ExCo leaders.
  • As a planning business partner, facilitate performance review sessions between the University management and key business units. Engaging the key business units to understand the drivers and causes of performance and highlight areas of achievement and opportunities for enhancement. Post-performance reviews, engage with the key business units for target revisions/confirmation and align proposed new work plans and annual budgets to desired performance and outcomes.
  • As a planning business partner, advise assigned departments on conceptualising and implementing their business-level strategies and initiatives to align their plans with the University's strategic aspirations and performance objectives
  • Facilitating the compilation, analysis, and reporting of performance data, budgeting information, and business initiatives to support evidence-based decision-making and effective institutional planning.
  • Manage the Executive Management Dashboard (EMD), a performance management dashboard which consolidates key strategic and operational performance data, giving SMU leadership and senior management insights into the University's key performance areas.
• Other tasks
  • Support the Enterprise Risk Management (ERM) team in identifying suitable systems to support the implementation of the ERM framework.
  • Perform other related duties as assigned.

• Bachelor's degree in any field; postgraduate degree would be an advantage.
• 8 to 10 years of work experience within at least 5 years in strategic planning, preferably in higher education and/or consulting and/or public service.
• Experienced in strategic/corporate planning and review, secretariat functions for strategic/ corporate planning processes and organisation/leading of strategic/corporate planning events.
• Experience in coordinating organisation-wide data collection, consolidation, and reporting tools, workflows and processes.
• Background in supporting the development of education and research policies; experienced in managing higher education institutes, preferably in strategic/corporate planning, preparing major strategic planning and/or organisational reporting documents, and overseeing enterprise performance.
• Demonstrated strong analytical and critical thinking, problem-solving, ability to assess and evaluate issues and data, and present options and their corresponding pros and cons.
• Strong communicator, both written and spoken.
• Demonstrated ability to influence and engage with colleagues of all seniority levels to achieve objectives. Excellent interpersonal and negotiation skills.
• Strong supervisory and leadership skills.
• Excellent organisational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.