Total 1,571 Manager level Human Resources job vacancies

Service Delivery Manager (IT Projects & Solutions)

Job Overview

We are representing a client seeking a Service Delivery Manager to lead and manage end-to-end delivery of commercial IT projects, from presales engagement through implementation and transition to support.

This role requires a well-rounded individual with experience across presales, project management, and service delivery, capable of coordinating cross-functional teams spanning infrastructure, applications, and cybersecurity domains. The successful candidate will play a key role in ensuring solutions are well-defined, effectively delivered, and aligned with customer and business expectations.

Key Responsibilities

Presales & Solutioning

• Participate in presales activities including customer discussions, requirement gathering, and solution workshops.
• Translate business and technical requirements into practical solution proposals, scope of work, and implementation approaches.
• Support development of project estimates, timelines, resource planning, and delivery assumptions.
• Act as a key liaison between sales, technical teams, and customers during opportunity qualification and proposal stages.

Project Delivery & Management

• Lead end-to-end project delivery for awarded IT projects, ensuring alignment to scope, timelines, and quality expectations.
• Develop and manage project plans, including milestones, deliverables, dependencies, risks, and resource allocation.
• Track progress, manage risks/issues, and provide regular status updates to stakeholders.
• Coordinate testing, UAT, cutover planning, deployment, and post-go-live (hypercare) support.

Service Delivery & Transition

• Ensure smooth transition from implementation to support, including handover documentation, support scope definition, and escalation procedures.
• Coordinate with internal support teams and external vendors to ensure service readiness and continuity.
• Maintain delivery governance through proper documentation, reporting, and closure processes.

Vendor & Stakeholder Management

• Manage third-party vendors, implementation partners, and service providers to ensure timely and quality delivery.
• Monitor vendor performance, resource utilisation, and adherence to project commitments.
• Engage stakeholders across business, IT, and customer environments to ensure clear communication and alignment.

Technical & Cross-Domain Coordination

• Work across infrastructure, applications, cybersecurity, and cloud environments to support solution delivery.
• Coordinate technical teams for system implementation, integration, network setup, security controls, and managed services.
• Ensure all technical dependencies, assumptions, and risks are clearly identified and managed.

Governance & Continuous Improvement

• Maintain project documentation including proposals, SOWs, project plans, RAID logs, status reports, and closure records.
• Ensure compliance with delivery standards, governance processes, and quality expectations.
• Drive continuous improvement in delivery practices, proposal quality, and operational readiness.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Engineering, Cybersecurity, Business Information Systems, or related field.
• Minimum 3–5 years of relevant experience in IT project delivery, service delivery, or presales support roles.
• Proven experience managing IT projects involving infrastructure, enterprise applications, cloud, networks, or cybersecurity solutions.
• Good understanding of presales lifecycle, including proposal development, scope definition, and costing inputs.
• Experience managing third-party vendors and implementation partners.
• Familiarity with project management practices (planning, risk management, issue tracking, stakeholder reporting).
• Strong communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.
• Ability to manage multiple projects and priorities in a structured and organised manner.

Preferred / Advantageous Skills

• Exposure to cloud platforms, enterprise systems, or cybersecurity solutions.
• Experience in system integration or multi-domain project coordination.
• Familiarity with tools and documentation such as SOWs, project plans, RAID logs, and service transition frameworks.
• Certifications in Project Management (e.g. PMP, PRINCE2), IT Service Management (e.g. ITIL), Cloud, or Cybersecurity.

Key Competencies

• Project and service delivery management
• Presales and solutioning capability
• Stakeholder and vendor management
• Risk management and problem-solving
• Communication and presentation skills
• Cross-functional coordination

Additional Information

• This role offers exposure to end-to-end IT project lifecycle, from presales through delivery and service transition.
• Suitable for candidates looking to grow into senior delivery, program management, or solution leadership roles.
• Candidates with balanced experience across commercial, technical, and delivery aspects will be highly preferred.

WOLA RECRUITMENTPTE. LTD. (23C1703)

EA Personnel No:R21100547 ; EA Personnel Name:KIT WEE LEX

Our client is looking for a  M&E Project Manager to join thier Singapore office as thier continue to expand across Southeast  Asia.  This  role  is  suited  for  an  individual  with  strong  experience  in  workplace (commercial office) renovations in Singapore, responsible for delivering end-to-end office fit- out and refurbishment projects that enhance functionality, elevate employee experience, and align with brand identity. 

It involves close collaboration with clients, designers, and contractors to translate workplace strategies,  such  as  agile  working  environments,  collaborative  zones,  and  wellness-focused features into seamless and practical project execution. 

About Our Client

Our client company is an award-winning workplace design and build consultancy headquartered in Singapore, specializing in creating people-centric work environments that connect communities, ideas, and business goals. The company provides end-to-end services including workplace strategy, interior design, project management, construction, and renovation. With offices in Singapore, Thailand, and Malaysia, Conexus Studio is recognized for its innovative approach to workplace transformation, strong collaborative culture, and rapid growth across Southeast Asia.

Hiring

• Job Title : M&E Project Manager
• Job location : Alexandra Road

Responsibilities

·       Coordinate  internal  resources  and  third-party  vendors  to  ensure  seamless  project execution. 

·       Ensure all projects are delivered on time, within scope, and within budget.  

·       Develop  project  scopes  and  objectives  in  collaboration  with  relevant  stakeholders, ensuring technical feasibility.  

·       Plan, allocate, and manage resources effectively to support project delivery.  

·       Develop detailed project plans and track progress against key milestones.  

·       Implement appropriate control and verification measures to manage changes in project scope, schedule, and costs.  

·       Monitor  and  evaluate  project  performance  using  relevant  systems,  tools,  and methodologies.  

·       Prepare and present project updates, escalating issues to management when necessary.

·       Manage client relationships and maintain effective communication with all stakeholders.

·       Conduct risk assessments and implement mitigation strategies to minimize project risks.

·       Establish  and  maintain  strong  working  relationships  with  vendors  and  third-party partners.  

·       Ensure comprehensive and accurate project documentation is maintained throughout

the project lifecycle.  

·       Manage crisis situations effectively by implementing response strategies to minimize

impact and protect stakeholders.  

·       Ensure all works comply with local regulations and statutory requirements, including guidelines set by relevant authorities such as the Building and Construction Authority (BCA).    

·       Oversee project execution in live office environments, ensuring minimal disruption, high- quality standards, and strict adherence to workplace safety requirements. 

·       Perform any other duties as assigned by the Management team or immediate superior.

Requirements:

-       Minimum 5 years of project management experience in commercial workplace projects.

·      Strong ability to interpret specialist drawings, including architectural, MEP, and structural details.  

·      Proven capability in managing all phases of the project lifecycle, including budgets, contracts, schedules, and risk management.  

·      Excellent interpersonal  and  communication skills,  with the  ability  to collaborate effectively with diverse stakeholders.  

·      Strong ability to priorities tasks and perform effectively under pressure.  

·      High sense of ownership and accountability in project delivery.  

·      Highly organized with the ability to manage multiple projects concurrently.  

·      Proficiency in AutoCAD will be an added advantage.  

·      Possess relevant  professional certification, such as Manage Workplace Safety and Health in Construction Site (CSCPM). 

ORYX TALENT PTE LTD |Co Registration No: 202549948R |  KAH Personnel License No:  R26161400  | EA License No: 25C3248

• Well Established Medical Device Company

• $6800 to $7500 + AWS + VB

• Excellent Welfare and Benefits + Career progression

• Working location: Boon Lay Singapore

• 21 days of Annual Leave
  

Job Responsibilities:

• Handle full spectrum of HR functions including recruitment, onboarding, employee relations, and HR operations

• Support recruitment activities including sourcing, interview coordination, and hiring process

• Review and implement HR policies and procedures across Singapore, China, and Vietnam offices

• Manage compensation & benefits matters including payroll, insurance, performance review, and staff benefits

• Coordinate training and staff development programs

• Provide HR support and advisory to employees and management

• Handle onboarding and offboarding processes

• Prepare monthly HR reports and maintain employee records

• Support HR improvement initiatives and HR system implementation

• Oversee office administration, travel arrangements, visa applications, and office operations

• Liaise with vendors and external service providers

• Any other ad-hoc duties assigned
  

Requirements:

• Diploma or Degree in Human Resource, Business Administration, or related field

• 5 - 7 years of relevant HR experience

• Experience in managerial or supervisory role preferred

• Willing to travel to Vietnam when required
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Position: Assistant Retail Supervisor/Manager
Salary: up to $3800 (depend on exp)
Working Day: 5 Days (44 working hour per week)
Working Location: Island wide

Job Responsibilities:

• Oversee the day-to-day operations of the store, making sure it runs smoothly.
• Respond to consumer questions and make the right recommendations to deliver exceptional customer service.
• To guarantee sufficient product availability, keep an eye on and restock inventory and stockpiles.
• Determine and put into practice tactics to enhance sales prospects and track sales performance.
• Carry out administrative tasks as delegated, supporting the general structure and management of the store.

Qualifications & Requirements:

• OK to work on weekend.
• Relevant working experience in retail.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

- Permanent

- Up to $10,500 + PB

- Mon–Fri, 8am–5:30pm

- Ang Mo Kio (shuttle service from selected MRT)

This pivotal role will provide you with the opportunity to drive product innovation and develop a robust product strategy that aligns with our mission to deliver exceptional solutions to our clients. You will collaborate closely with cross-functional teams, leveraging your expertise in product management to spearhead initiatives that cater to our diverse customer base.

Job Responsibilities:

​Product Strategy & Roadmap:

• Define and maintain the product roadmap for defence electronics (e.g. mission computers, platform comms electronics, sensors, C2 electronics). 
• Align product direction with defence capability requirements, platform roadmaps, and long-term support strategies. 
• Develop products with unique selling points while addressing emerging technology trends (AI, open architectures, modular electronics) relevant to defence platforms. 

Market Research and Opportunity Identification:

• Define target customer segments and map ecosystems to establish strong market links. 
• Conduct thorough analysis of total addressable markets (TAM) and segment-specific growth projections (CAGR). 
• Report on relevant market trends and competitive landscapes across various sectors. 
• Deliver clear financial projections encompassing revenue, costs, and expected profit margins over a three-year horizon. 

Go-to-Market (GTM) Strategy Development:

• Design strategies to effectively introduce products to target markets, employing diverse marketing channels and sales strategies. 
• Cultivate strategic channel-based partnerships and relationships to magnify market reach. 
• Identify and monitor emerging electronics technologies relevant to defence platforms (e.g. AI accelerators, open‑architecture electronics, advanced sensors, secure processors). 
• Establish early technical engagement with technology providers prior to formal programme insertion.  

Channel Strategy Development:

• Define the go-to-market strategy for channel partners. 
• Identify target markets and partner profiles (distributors, resellers, system integrators). 
• Align channel strategy with overall product roadmap and business objectives and defence capabilities needs. 

Product Development Lifecycle Management:

• Collaborate with development teams to articulate comprehensive product roadmaps that align with strategic objectives. 
• Evaluate technology readiness levels (TRL) and identify areas requiring additional R&D investment. 
• Forge commercial partnerships with industry stakeholders.

Technical Feasibility Studies:  

• Assess the resource requirements for product development, including skilled labour and manufacturing capabilities. 
• Evaluate the product's scalability potential to ensure it meets growing customer demands and market expansion. 

Comprehensive Risk Assessment:

• Identify any potential operational barriers, including regulatory approvals and customer adoption issues. 
• Evaluate competitive risks, including threats from existing players and new market entrants. 
• Analyze customer demand fluctuations and market variations that may impact overall projections. 

​

Period:

•  Permanent 

Working Hours:

• Mon–Fri, 8am–5:30pm 

Salary: 

• Up to $10,500 + PB 

Location: 

• Ang Mo Kio (shuttle service provided from selected MRT)

Requirements:

• A degree in Engineering, or a related field is required. 
• >7 years of experience in defence, aerospace, or high‑reliability electronics systems. 
• Proven experience in product management, particularly in managing electronics or embedded systems on defence platforms, is preferred. 
• Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently. 
• Excellent communication and interpersonal skills to foster relationships with stakeholders at all levels. 
• Ability to travel on short notice for business needs. 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

wanyi@successhrc.com.sg (Reg No: R25128591)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 06891

T: 6337 3183 | W: www.successhrc.com.sg 

Position: Business Development / Treaty Underwriter Manager

Job Responsibilities:

• Oversee and assist team members in reaching both individual and group KPIs.
• Assign work, track development, and offer coaching to improve output and service quality.
• Create a cooperative, upbeat workplace that promotes lifelong learning.
• Find and seize new business prospects in all areas of general insurance.
• Create and put into action plans to meet market share goals and premium targets.
• To increase retention and acquisition, cultivate and preserve solid relationships with corporate clients and agents.
• Determine growth areas by analysing market trends and rival activity, then modify plans accordingly.
• Work together with the underwriting, claims, and operations teams to smooth service delivery and regulatory compliance.
• Underwrite commercial and industrial risks under delegated authority while abiding by treaty conditions and underwriting rules; make suggestions to underwriting for risks outside of authorized authority.
• Create competitive, compliant quotes for agents and clients. Examine the terms of renewal and make any necessary changes to the premiums, conditions, and phrasing.
• When necessary, organize and/or carry out risk assessments to assist in making wise underwriting choices.
  

Qualifications & Requirements:

• Certified in CGI/PGI.
• Min of 5 years of relevant experience.
  

To Apply:

• You may email your resume to jj•@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

About the Company

This is a confidential opportunity with an organisation currently in a growth phase. The company is seeking an experienced B2B marketing leader to strengthen its marketing function, build capabilities, and support business expansion. Further details will be shared with shortlisted candidates.

About the Role

As the Marketing Manager , you will lead both strategic and operational marketing activities. You will oversee a team, manage cross‑channel campaigns, and ensure all marketing initiatives support broader business objectives. This role is ideal for someone who can balance strategy with hands‑on execution in a B2B environment.

Key Responsibilities

• Lead, mentor, and develop the marketing team to deliver strong performance.
• Drive the development and execution of integrated marketing plans across digital, content, and traditional channels.
• Manage brand positioning, ensuring consistent messaging and communication.
• Oversee campaign planning, digital marketing initiatives, events, and go‑to‑market activities.
• Provide direction on content strategy, messaging frameworks, and marketing materials.
• Analyse market insights and customer data to support business decision‑making.
• Collaborate closely with sales, product, and management teams to ensure alignment.
• Track marketing performance, report key metrics, and continuously optimise activities.
• Manage budgets, timelines, and relationships with external agencies or vendors.

What You Need to Succeed

• Degree in Marketing, Business, Communications, or related discipline.
• Several years of B2B marketing experience, including demonstrated team leadership.
• Strong people management skills with the ability to coach, motivate, and guide team members.
• Proven ability to balance strategic planning with hands‑on execution.
• Excellent communication, stakeholder management, and cross‑functional collaboration skills.
• Strong organisational skills with the ability to prioritise and manage multiple projects.
• Results‑oriented mindset with experience tracking performance and driving continuous improvement.

What’s in It for You

• A leadership role with the opportunity to shape overall marketing direction.
• The chance to build and lead a growing team.
• Supportive and collaborative working environment.
• Opportunities for long‑term career development.
• Competitive compensation and benefits package.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up‑to‑date copy of your CV, or contact us for a confidential discussion.

If this job isn’t quite right for you, but you are looking for a new position, please reach out to us for a confidential discussion on your career .

EA Reg Number: R23117721

EA Licence Number: 07C3924 | Company Registration No: 200609504D

• Project Typology - Interior Works for Commercial, Hospitality and Industrial
• Support the project management and production design development according to space planning, layouts; adhering to client brief
• Prepare drawings and documentation for design and construction phases.
• Coordinate with vendors and consultants on finishes and FF&E.
• Maintain project documentation with attention to consistency and detail.
• Good design sensibility and attention to detail, good visual communication and presentation skills.

Requirements:

• Degree/Diploma in Interior Design, Architecture, or related field
• Minimum of 3-5 years’ experience in a similar role
• Proven experience in large-scale interior design projects essential - experience across commercial projects desirable
• Be aware that this is a Project/Site-based ID function; not design function
• Knowledge of building codes and interior design principle

If this opportunity aligns with your skills and experience, please submit your resume to koh.dickson@bayesrecruitment.com

Dickson KOH, EA Registration R1103367
www.bayesrecruitment.com

• Industry: Construction- Main Con (A1)
• Basic $6500 to $9000 +AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Northeast 
• Working hours: Monday to Friday (8:30am to 6pm)

Job Responsibilities:

Tender Strategy & Leadership

• Lead the end-to-end tender process for construction projects.
• Lead internal tender review meetings and management approvals.
• Advise management on pricing level, risk allocation, and competitiveness.
• Conduct tender kick-off meetings and assign responsibilities to team members

Costing & Commercial Control

• Review all quantity take-off and ensure accuracy of measurements.
• Review and validate of Bills of Quantities (BQ), Pricing schedules and Cost build-ups (direct cost, preliminaries, etc) and ensure build-ups cost/SOR reflects the market conditions, resource and productivity assumptions, risk contingencies where applicable and commercially competitive for management consideration and approval
• Review, analyse and evaluate all subcontractors and suppliers’ quotations in term of technical compliance to the tender specification and ensure scope alignment.
• Ensure consistency between drawings, client and consultants’ intent and specifications, and pricing.
• Lead value engineering and alternative proposal development.
• Establish and communicate quotation submission timelines aligned with the overall tender programme.
• Actively monitor quotation status and follow up with subcontractors and suppliers’ bosses to ensure timely submission.
• Establish, maintain, and regularly update the subcontractor and supplier master calling list for tender enquiries and ensuring the calling lists are accurate, current, and relevant to each project’s scope, trade packages, and technical requirements.

Risk & Contractual Review

• Review Conditions of Contract (PSSCOC, SIA, FIDIC, etc.).
• Identify and assesscommercial and contractual risks, including Liquidated damages, Payment terms,Variation mechanisms and Design liabilities
• Draft and preparetender, commercial qualifications and clarifications where necessary.
• Ensure the Schedule of Rates (SOR) is fully reviewed, approved, and in proper order for submission to consultants.
• Advise management on risk mitigation and pricing contingencies

Team Coordination

• Coordinate internal teams: Quantity Surveyors, Design / Technical / Planning teams, Procurement, M&E teams
• Liaise and manage tender queries, addendum, and clarification responses with consultants and subcontractors and ensure all discrepancies are clarified and ensure all in corporated in the tender pricing

Tender Submission & Presentation

• Ensure tender submissions are fully compliant with tender requirements and submitted on time and in the correct format
• Oversee preparation of Method statements, Construction programmes and technical submissions
• Attend tender interviews, presentations, and post-tender clarifications.
• Participate in negotiation meetings where required.

Post-Tender Review & Handover upon award

• Conduct post-tender analysis (win/loss review).
• Lead handover of awarded tenders to project and contracts teams for all costing, tender and contract documentation, detailing and measurement, subcontractor/supplier quotations etc required for execution of the projects
• Ensure smooth transition from pre-contract to post-contract stage

Post-Award Contract Review

• Review all contract documents issued by consultants upon award, including: Letter of Award (LOA),Contract Agreement, Bills of Quantities / Schedule of Rates, Appendices, drawings, and specifications, qualifications, terms, and conditions fully align with the company’s tender offer, and ensure documents are in order prior to management signoff.
• Identify discrepancies, omissions, or adverse changes and liaise with consultants to resolve them prior to execution.
• Ensure final signed documents are properly distributed and handed over to project and contract administration teams.

Requirements:

• Degree or Diploma in Quantity Surveying, Building, Law, or related discipline
• Minimum 8 years of relevant experience in main contractor tendering and contract management
• Strong experience in building construction projects preferably industrial projects
• Proven track record in tender contract review and risk management

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Working Day: Mon to Fri

Working Hours: 9am - 6pm

Office Location: Bukit Merah

Salary: $3,000 - $4,200

Responsibilities:

• Prospect, identify and establish new customers.
• Plan and execute sales strategies to achieve the sales quota.
• Effectively manage and drive the sales cycle from prospection.
• Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community.
• Collect, track, and analyze large amounts of data.
• Other tasks and projects as assigned by Reporting Manager or Management

Requirements:

• Diploma/Degree in IT/Engineer or Business Administration.
• Prior experience in Sales

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Account and Sale Support Manager

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Well established company
• Basic $ 4000 - $4800 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Improve customer service experience, create, engaged customers and facilitate department growth.
• Negotiate best rates with airlines and agents for interest of company.
• Negotiate best offer to client in interest of company.
• Take control of customer’s issues and follow problems through to resolution.
• Set a clear mission and deploy strategies focused towards that mission.
• Develop service procedures, policies and standards.
• Keep meticulous records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Build excellent relationship with carriers, clients and service providers.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Adhere to and manage the approved budget.
• Maintain an orderly workflow according to priorities.
• Share information with management on customers and market conditions.
• The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed.

Job Requirements:

• Minimum 4 years’ experience in freight forwarding or logistics, with at least 2 years in a supervisory or managerial role
• Strong knowledge of air, sea, and road freight operations
• Excellent customer service, communication, and problem-solving skills
• Proven leadership and team management experience
• Ability to handle pressure, prioritize tasks, and meet deadlines
• Proficiency in freight management systems and MS Office
• Strong commercial awareness and customer-focused mindset

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3800 - $4200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

Leadership of Customer Service Team

• Lead, coach and mentor the customer service team to deliver exceptional service standards.
• Oversee team members' capability in managing sales leads effectively.
• Ensure proficiency in generating proposals, service engagement forms or eSEF, and invoicing procedures.
• Oversee daily operations of the customer service department, ensuring prompt
  resolution of customer inquiries, service issues, complaints, and escalations.
• Maintain an organized and efficient filing and database system for customer records and service documentation.
• Lead digital transformation efforts related to new systems or software.
• Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.

Achievement of Management Objectives

• Prepare and generate monthly performance and operational reports.
• Monitor adherence to standard operating procedures (SOPs) and recommend updates or improvements when necessary.
• Establish and monitor KPIs and service standards to drive customer satisfaction,
• retention, and operational performance
• Analyze customer feedback, service trends, and complaint data to identify root causes and lead service improvement initiatives.
• Implement customer service department manual, procedures, and training programs that promote consistency, efficiency, and a customer-first culture.
• Provide insights into customer trends, operational challenges, and improvement opportunities.

Collaboration with Business Development Team

• Collaborate cross-functionally with Business Development team to ensure service delivery aligns with customer expectations and regulatory requirements.
• Provide support in data analysis and insights related to customer satisfaction and sales performance.
• Consolidate and present monthly reports for key stakeholders, ensuring accurate and actionable information.

Cross-Departmental Coordination

• Liaise with key departments (Logistics, Operations, etc.) to resolve any issues that may impact customer satisfaction.
• Ensure smooth communication and effective collaboration between departments to meet customer needs and expectations.

Requirements:

• Minimum Bachelor’s Degree in Business Administration, Management Studies, or a related field

• At least 2 years of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $4500 - $4800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Company Transport Provided)
• Working hours: Monday to Friday (8am - 5pm)

Job Responsibilities:

Operations & Production

• Assist the Operations Manager in managing day-to-day production processing, including thermal treatment, chemical leaching, milling, blending processes.
• Oversee and coordinate activities across production, engineering, logistics, and chemical leaching teams to ensure smooth operations.
• Monitor production output, recovery yields, and process efficiency to meet operational targets.
• Ensure materials are handled, processed, and stored in accordance with approved SOPs and work instructions.
• Support troubleshooting of process deviations and operational issues.

Safety, Health & Environment (S.H.E.)

• Enforce strict compliance with safety procedures when handling hazardous chemicals and high-value material.
• Ensure adherence to workplace safety, health, and environmental regulations.
• Participate in incident investigations, root cause analysis, and implementation of corrective and preventive actions.
• Promote a strong safety culture through toolbox meetings, inspections, and safety briefings.

Quality, Compliance & Accountability

• Ensure full traceability, accountability, and accurate documentation of materials.
• Verify inspections, sampling, testing, and weighing activities
• Support internal, external, and customer audits.
• Ensure compliance with company policies, customer requirements, and regulatory obligations.

Team Leadership & Coordination

• Lead and supervise Production Teams.
• Assist in manpower planning, shift scheduling, and task allocation.
• Provide coaching, training, and performance guidance to improve team competency and discipline.
• Act as the Operations Manager's representative when required.

Inventory & Asset Control

• Monitor inventory levels of critical spares, work-in-progress, and finished jobs.
• Ensure secure handling, storage, and movement of high-value materials.
• Coordinate with logistics for material receipt, shipment and documentation accuracy.

Reporting & Continuous Improvement

• Prepare and review operational, safety, and production reports.
• Drive continuous improvement initiatives to improve recovery rates, reduce losses, and enhance operational efficiency.
• Review and update SOPs and work instructions as required.

Job Requirements:

• Possess minimum bachelor's degree in engineering or equivalent.
• Safety-related certifications are an advantage.
• Minimum 3 - 5 years of experience in Manufacturing industry.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are looking for a hands-on Talent Development professional to build and drive foundational development capabilities in a growing and evolving organisation.

This is a standalone individual contributor role for someone who is comfortable building from a relatively greenfield starting point. The role focuses on development strategy, framework-building, and capability development across different staff groups, rather than training administration, course coordination, or routine learning operations.

You will work closely with HR leadership to shape practical talent development structures that support organisational growth, capability-building, and future talent pipeline needs. This includes building career roadmaps, development pathways, manager-readiness support, and selected internship, scholarship, and traineeship frameworks, while also contributing to development-related process and systems design.

This role is best suited for someone with strong Learning & Development and/or Talent Development depth who has personally built frameworks and programmes in a medium to large organisation, and who is comfortable operating in a governance-heavy environment with evolving processes and system migration considerations.

Key Responsibilities

• Design and build foundational talent development frameworks across different employee groups
• Develop career roadmaps and development pathways for varied staff populations
• Shape manager and leadership development structures to support readiness for broader people-management responsibilities
• Identify and recommend development interventions that strengthen capability-building across the organisation
• Build or refine onboarding-related development pathways beyond basic orientation where relevant
• Support the design of internship, scholarship, and traineeship frameworks as part of longer-term talent pipeline development
• Partner stakeholders on development-side policy, process, and governance alignment
• Contribute development input into HR systems and process improvement work, including future-state learning and development workflows
• Work closely with HR leadership to establish practical, scalable structures before broader talent-management expansion over time
• Operate as a hands-on standalone contributor who can build first, stabilise, and improve progressively

Requirements

• Degree in Human Resources, Business, Psychology, Organisational Development, Education, or a related discipline
• Around 8 to 10 years of relevant Learning & Development and/or Talent Development experience is strongly preferred
• Candidates with 6 to 7 years may be considered only if they demonstrate strong end-to-end builder depth, framework ownership, and credible complexity exposure
• Proven experience designing and implementing development frameworks, pathways, or programmes rather than mainly coordinating training operations
• Strong exposure to medium or large organisations with meaningful policy, stakeholder, and process complexity
• Demonstrated ability to work in low-structure or evolving environments and build from the ground up
• Experience partnering stakeholders on development strategy, process alignment, and practical implementation
• Experience with internship, scholarship, traineeship, leadership development, career development, or capability-building frameworks will be advantageous
• Exposure to HR systems, process improvement, or system migration work will be advantageous
• Workday exposure is a plus but not mandatory
• Background from education, healthcare, or other governance-heavy environments can be advantageous

Why Join
This role is ideal for a pragmatic development builder who enjoys creating structure, working through complexity, and putting in place strong foundational talent development practices that can scale over time.

How To Apply

Interested applicants may apply with an updated resume.

Only shortlisted candidates will be contacted.

This recruitment is handled by First Konnection Pte. Ltd.

Please note that First Konnection is the appointed recruitment agency for this role.

The successful candidate will be employed directly by our client and will be under the client’s payroll.

First Konnection is not the employer for this position.

EA Licence No.: 22C1307

EA Personnel: Ben Chang

EA Personnel Registration No.: R23111820