Total 542 Finance / Banking / Insurance job vacancies

We are currently looking for passionate and experienced individuals to join us as Investment Specialists.

Are you the one who can provide insightful investment strategies and build lasting client relationships?

At Invictus, we believe in creating "Relationships for Life."

We offer a dynamic environment where your expertise is valued and your contributions make a real impact.

If you have a proven track record in investment management and a commitment to excellence, we want to hear from you.

Join us and take your career to new heights as part of a team dedicated to delivering exceptional investment solutions and fostering lifelong relationships.

Responsibilities:

1. Deliver expert investment strategies to clients.

2. Conduct regular reviews to assess the progress of clients' investment.

3. Understanding of unit trust investment, bonds and equities.

4. Identify market trends and implement winning sales strategies.

5. Manage client investment portfolios.

6. Provide comprehensive investment advice.

7. Propose solutions and planning for client investment needs.

To be successful in this role you will need to be:

• Self-motivated, confident and positive individual

• At least 21 yo & above

• Minimum A level’s/Diploma from a recognized institution

• Outspoken with excellent communication and interpersonal skills

• Ability to work with a diverse group of people.

• Candidates with client servicing experience will have an added advantage.

• Interested applicants are invited to send your updated resume via Apply Now.

• By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Our client is a global food manufacturing MNC in the agrifood industry. Due to their current expansion plan, they are looking for a Finance Assistant Manager to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Lead and manage daily finance operations, including payables, receivables, billing functions, reconciliations, and financial closing activities.
• Monitor financial transactions, cash flow activities, and payment processes to ensure accuracy, compliance, and proper governance controls.
• Ensure timely completion of monthly, quarterly, and annual financial reporting, including preparation of supporting schedules and reports.
• Prepare financial analysis, business performance reports, budgeting support, and forecasting activities to support operational planning.
• Support audit, taxation, GST, statutory reporting, and compliance matters in accordance with regulatory and corporate requirements.
• Review and enhance finance workflows, reporting structures, and internal processes to improve operational effectiveness and reporting efficiency.
• Support ERP and reporting system enhancements, including data maintenance and continuous improvement initiatives.
• Collaborate with internal stakeholders and regional counterparts to support finance operations and reporting requirements.
• Provide guidance and coordination to finance team members to ensure smooth execution of daily activities and reporting deadlines.
• Participate in finance-related projects, process optimisation initiatives, and ad-hoc assignments as required.
  

Requirements:

• Min Diploma in Accountancy, Finance studies or equivalent.
• Min 5-6 years of relevant experience in finance operations and process improvement.
• Strong knowledge of full set accounting, financial reporting, and analysis.
• Familiarity with enterprise financial consolidation tools (Hyperion/Infor M3 or similar tools) used for group-level reporting and analysis.
• Experience in process improvement, workflow enhancement, or system improvement initiatives will be advantageous.
• Proficient in Microsoft Excel and ERP systems; experience with reporting tools is advantageous.
• Strong analytical, communication, and stakeholder management skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Responsibilities

• Manage inter-company Accounts Receivable (AR) and Accounts Payable (AP) transactions, including overseas group netting activities.
• Perform reconciliation, verification, declaration, settlement, and clearance of inter-company balances.
• Prepare and issue Accounts Receivable statements of account and monitor outstanding balances.
• Reconcile AR and AP aging reports and follow up on outstanding items with relevant stakeholders.
• Retrieve invoices and supporting documents from internal systems and overseas entities.
• Handle MUFG netting declarations, SAP clearing and offset transactions, and ensure timely processing of settlements.
• Prepare audit schedules, reports, and supporting analyses for internal and external audit requirements.
• Process telegraphic transfers (TT), group netting transactions, and payments to overseas agents.
• Coordinate banking transactions and maintain accurate netting templates for AR and AP settlements.
• Investigate and resolve billing discrepancies, inquiries, and disputes in a timely manner.
• Maintain proper documentation and electronic filing of accounting records and supporting documents.
• Distribute financial reports and settlement outputs to the respective business divisions.
• Support process improvement initiatives and perform other ad-hoc duties as assigned by the Manager or Head of Department.

Requirement:

• Diploma in Accountancy / Business Finance

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tan Sin Yong (Stella)

EA Personnel Reg No: R24124127

Job Overview

We are a dynamic trading company based in Singapore. Our IT team is essential in managing infrastructure, ensuring smooth system operations, and implementing solutions to support business needs. We are seeking a Senior IT Support Specialist to help maintain the efficiency of our IT systems and support day-to-day technical operations.

Responsibilities and Duties

Global Office IT Support

• Provide senior-level IT support for global offices, ensuring efficient and smooth IT operations across all locations.
• Troubleshoot and resolve complex hardware, software, and network issues, minimising downtime and disruptions.
• Oversee the provisioning, configuration, and lifecycle maintenance of IT equipment across office environments.

System Administration & User Management

• Administer user accounts, permissions, and Microsoft 365 services, ensuring seamless access and collaboration tools for all employees.
• Manage IT onboarding and offboarding procedures, providing efficient setups and deactivation of access.
• Maintain and update an accurate inventory of IT assets across global office locations.

Escalation & Leadership

• Act as the primary escalation point for complex IT-related issues, ensuring quick resolution for regional teams.
• Develop and implement IT support standards, documentation, and best practices across regions.

Project Management & Infrastructure Support

• Lead and support infrastructure projects, including office expansions, system upgrades, and global IT rollouts.
• Collaborate with external vendors to ensure consistent and high-quality service delivery.

System Monitoring & Performance

• Monitor IT systems’ performance and reliability, identifying opportunities for improvement and optimisation.
• Contribute to ongoing digitalisation efforts, enhancing system capabilities and efficiency.

Qualifications

• Education: Degree or Diploma in IT, Computer Science, or a related field.
• Experience: 5+ years of IT support experience, with at least 2 years in a senior or regional role.
• Skills: Strong communication skills, with the ability to support cross-cultural and cross-regional teams.
• Highly organised, self-driven, and capable of managing IT operations across multiple time zones.
• Open to providing 24/7 IT support as required.

The Role:

As Senior Associate, Credit Risk Operations, you will be conducting credit risk reviews of Airwallex’s clients within a team environment. The team works collaboratively with merchants, business development teams, transaction risk analysts, compliance and legal departments to support growth objectives while mitigating and managing risk

Responsibilities:

1. Assess merchant’s credibility in both onboarding and monitoring workflows, by verifying and analyzing merchant’s business information and financial statements.

2. Provide tailored credit risk recommendations that mitigate Airwallex’s exposure while facilitating partner company growth

3. Prioritize and process the review of incoming applications to verify their accuracy and integrity, interpret them so that they are concise, exact, integral, in compliance with the policy, and register them accurately and in a timely manner

4. Deliver insights to support key business decisions ranging from onboarding strategies to pricing analysis and product launches

5. Lead process improvements to help the team deliver on key performance indicators and meet service level agreements

6. Provide feedback on data, tools, 3rd party vendors etc. for continuous ops efficiency improvement, along with on-going enhancements of policies and procedures.

Qualifications:

1. 5 years of relevant experience with knowledge of commercial credit underwriting, financial statement analysis, and cash flow forecasting

2. Knowledge of merchant acquiring services and the payment processing industry

3. Effective communication skills; attention to detail

4. Be a team player, with strong interpersonal and communication skills, both written and verbal

5. Be highly curious and thoughtful - a proactive self-starter with a sense of urgency and bias for action, under a fast-paced environment

6. Be comfortable with complex data and analytics to draw meaningful insights. An understanding of SQL is preferred for this role.

Details of the Division and Team

• The Institutional Client Group (ICG) is a global sales platform within Deutsche Bank’s Investment Bank covering a broad range of institutional clients, including hedge funds, insurance companies, asset managers, banks, central banks, sovereign wealth funds and private banks.

• We are looking for an Analyst or Associate to join the ICG Insurance coverage team in Singapore. The team is responsible for the distribution of financing and credit products to global insurance companies, with a particular focus on credit insurance. The role is a client facing role but also involves close collaboration with product teams across the origination, structuring, distribution and execution of transactions.

• The team is based in Singapore and is part of a broader global credit insurance platform working closely with colleagues in London. This provides cross-border collaboration and exposure to a global set of clients, products and transaction opportunities.

What we will offer you:         

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits

• Gender Neutral Parental Leave

• Hybrid working arrangement

• 21 days of annual paid leave, plus public holiday

• A culture of continuous learning to aid progression

Your key responsibilities

• Develop relationships with global insurance companies, with a focus on credit insurance distribution

• Partner with regional financing and product teams to market and distribute structured financing opportunities to insurance clients

• Help manage transactions through the full deal lifecycle, from marketing and client engagement to execution and post-trade follow-up

• Coordinate with Legal, Trading, Operations and other internal stakeholders to support timely and well-controlled transaction execution

• Prepare client materials, support documentation review and contribute to the day-to-day management of the business pipeline

Your skills and experience

• 2 to 5 year relevant experience in credit, financing, or institutional sales

• Experience working with institutional clients, including banks, insurers, asset managers or other financial institutions

• Strong interest in structured financing products and credit insurance

• A genuine interest to learn about credit fundamentals

• An interest in financial markets and in particular in credit markets and macro economics

• Ability to manage multiple workstreams and transactions with strong attention to detail

• Strong communication and interpersonal skills, with a proactive and self-motivated approach

• A strong team focus

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity:
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Scope

• Process and execute Mutual Fund and Hedge Fund subscription, redemption, and switch orders accurately and within stipulated timelines for Singapore and Hong Kong booking centres.

• Monitor pending transactions and liaise with counterparties to ensure timely confirmation of NAVs.

• Communicate confirmed NAVs to internal stakeholders and coordinate with settlement teams for transaction booking.

• Investigate and reconcile outstanding orders and discrepancies with counterparties.

• Monitor fund transactions for unusual activities, including large subscriptions or redemptions, and escalate where necessary.

• Respond to queries from Relationship Managers and internal stakeholders on fund operational matters, including settlement cycles, NAV schedules, subscription requirements, redemption terms, and other product-related information.

• Support the launch and onboarding of new funds by understanding operational requirements and coordinating fund setup with custodians and fund houses.

• Maintain fund distribution agreements and related documentation.

• Follow up with fund houses on trailer fee reporting and related operational matters.

• Report operational issues and error trades promptly and ensure adherence to established controls and procedures.

• Participate in user acceptance testing (UAT), system enhancements, and process improvement initiatives to enhance operational efficiency.

Requirements

• Bachelor's Degree or equivalent qualification.

• At least 1 year of experience in fund operations, investment operations, wealth management operations, or a related financial services environment.

• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.

• Good analytical, problem-solving, and reconciliation skills.

• Strong interpersonal and communication skills with the ability to work effectively with internal and external stakeholders.

• A proactive team player with a willingness to learn and contribute to process improvements.

Interested applicants please email your resume to ivytham@recruitexpress.com.sg

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599

Manage assigned finance functions and ensure timely, accurate, and complete processing of financial transactions and records.

• Perform accounting activities across Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, Cash & Bank, GST, and financial reporting.

• Execute month-end and year-end closing activities, ensuring compliance with reporting timelines and accounting standards.

• Prepare financial reports, reconciliations, schedules, and supporting documentation, including balance sheet and general ledger reconciliations.

• Maintain fixed asset records, bank reconciliations, and other accounting schedules.

• Prepare and support GST submissions, ensuring compliance with regulatory requirements.

• Ensure adherence to internal controls, accounting policies, and proper documentation of financial transactions.

• Investigate and resolve accounting discrepancies and liaise with internal and external stakeholders where required.

• Support internal and external audits, including preparation of audit schedules and supporting documents.

• Contribute to process improvements, system enhancements, and initiatives to improve operational efficiency.

• Assist with finance-related projects, reporting requirements, and other duties as assigned.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

• Assist in the timely closing of accounts and preparation of consolidation schedules
• Prepare financial schedules, statutory accounts and ensuring quality of accounts meets the agreed service levels
• Prepare month-end journals in accordance with established processes, work procedures and local legal and statutory requirements
• Prepare quarterly GST reports, collation of interested/related parties’ transactions, sponsorship and donation reports
• Perform reconciliation of monthly audit schedules, inter-company and bank transactions
• Handle settlement to fixed assets and maintain fixed asset registers for assigned Companies and Cost Centre groups
• Prepare financial statements in XBRL format
• Support external and internal audit, tax reporting and other statutory requirements
• Provide day-to-day operations funding requirements (shortfall/surplus) 
• Liaise and work closely with Finance Shared Services Centre, other finance functions and line of businesses
• Participate in process improvement projects
• Ad-hoc tasks assigned by supervisor

Job Requirements

• Diploma in Accounting or Business/Finance or equivalent
• Minimum 2 to 3 years of relevant working experience
• Strong accounting knowledge and application of Singapore Financial Reporting Standards (International)
• Displays positive attitude, team player, meticulous and the ability to multi-task and work under tight timelines
• Able to work independently and possess good communication skills
• Proficient in MS Office applications
• Knowledge of SAP S4, OneStream, and ticketing tools would be advantageous
• Must be able and willing to accept intra-department or inter-division transfers/job rotations, and henceforth changes in work scope and responsibilities

Our client is a global energy manufacturing MNC. Due to their current expansion plan, they are looking for a Cost Accountant to join their team, in hopes of developing the current high performing team. They are located in the West area.

Job Responsibilities:

• Perform product costing activities including material, labour, overheads, and variance analysis to support manufacturing operations.
• Analyse cost variances such as price, usage, and production efficiency, and work closely with production teams on improvement actions.
• Prepare gross margin and profitability analysis, including insights on volume, pricing, mix, and cost performance.
• Support inventory costing activities including stock valuation, cycle count coordination, and reconciliation of variances.
• Conduct inventory reserve analysis and support periodic inventory reviews to ensure accuracy and compliance.
• Review work-in-progress (WIP), project costings, and ensure timely closure of manufacturing orders and reports.
• Support revenue recognition analysis (percentage-of-completion basis) and related financial reporting.
• Participate in regular discussions with operations and project teams on production performance, cost drivers, and forecast updates.
• Act as finance business partner to manufacturing teams, supporting budgeting, forecasting, and capacity planning.
• Provide financial and operational data to support pricing and tendering decisions when required.
• Support month-end and year-end closing activities, including journals, reconciliations, and costing-related reports.
• Perform any ad-hoc duties when required.

Requirements:

• Min Diploma/Degree in Accounting, Finance, or related discipline
• Min 6–8 years of relevant experience in manufacturing finance, costing, or business partnering
• Familiarity with ERP systems is an advantage
• Proficiency in Microsoft Office, especially advanced Excel
• Strong analytical skills with high attention to detail and accuracy
• Good understanding of manufacturing operations and cost drivers
• Able to work independently while supporting cross-functional teams

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a Chemical Manufacturing MNC. Due to business needs, they are now recruiting a Senior Finance Executive to be part of their Team for ongoing transformation projects. They are located in the West - With company transport provided

Job Description:

Budgeting & Forecasting

• Support the preparation of bi-annual budgets and periodic forecasts
• Consolidate inputs from stakeholders and validate underlying assumptions
• Analyse actual performance against budget and provide variance explanations

Financial Closing & Reporting

• Assist and coordinate month-end closing activities to ensure all deadlines are achieved
• Prepare and review journal entries (e.g. accruals, prepayments, and adjustments), trial balance, and related supporting schedules
• Ensure financial reports are complete, accurate, and properly maintained

External Audit & Compliance

• Support the external audit process, including preparation of audit schedules and supporting documentation
• Liaise with external auditors and respond to audit queries in a timely manner
• Ensure accounts are maintained in an audit-ready state throughout the year

Operations Oversight

• Support the Finance Manager in managing day-to-day finance operations (AP, GL, etc.)
• Review financial transactions to ensure accuracy, completeness, and compliance with internal policies and controls
• Proactively identify, investigate, and resolve discrepancies
• Provide guidance and support to junior team members as needed

Process Improvement & Digitalisation

• Identify process inefficiencies and drive continuous improvement initiatives
• Support finance transformation and digitalisation projects

Requirements:

• Diploma/ Degree in Accounting / Finance or equivalent
• Minimum 5 years of relevant experience in Full Set Finance
• Well versed in SAP Hana S4
• Experience in the manufacturing industry is an advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R25157233
EA Personnel Name: Loh Pooi Keng

Senior leadership role responsible for end-to-end product governance, regulatory oversight, portfolio management, and frontline enablement for Insurance Premium Financing (IPF) across Asia. The role includes Material Risk Person (MRP) accountability, strong engagement with Risk, Legal, Compliance, and driving product innovation and digitization.

In this role, you’re expected to:

• Manage end-to-end product lifecycle, including program updates, launches, and post-implementation tracking.
• Expand product globally.
• Lead product governance for new insurance product variants, including financing eligibility assessments.
• Partner with Risk on portfolio monitoring, underwriting alignment, and delinquency management.
• Oversee loan documentation standards (applications, offer letters, assignments, disclosures) with Legal/ICRM approvals.
• Drive regulatory engagement, including submissions, reviews, and governance forums.
• Act as Material Risk Person (MRP) (where applicable) and represent IPF in senior governance forums.
• Manage internal/external audits and execute controls and testing.
• Lead business management activities, including reviewing revenues, balances, forecasting models and issue escalation.
• Support with training, and solutioning for insurance financing strategies.
• Track portfolio metrics.
• Drive process improvements across Credit Operations, Risk, Compliance, and Frontline.
• Define and execute Technology Book of Work, including UAT, releases, and digital/STP enhancements.
• Monitor market trends and ensure offering is competitive.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Development Value

• Direct exposure to leadership and regulators.
• Opportunity to operate in a high-impact governance capacity.
• Broad cross-functional leadership.
• Influence product strategy, innovation, and portfolio health.

As a successful candidate, you’d ideally have thefollowing skills and exposure:

• Bachelor’s degree required.
• Advanced degree or relevant certifications preferred.
• 10+ years in insurance premium financing, lending products, or private banking credit.
• Strong understanding of credit risk, legal documentation,  insurance industry, and portfolio monitoring.
• Experience with regulatory frameworks and governance forums.
• Proven track record in product management and stakeholder engagement.
• Strong risk and control mindset.
• Advanced stakeholder management and influencing skills.
• Ability to operate in complex, matrixed environments.
• Strong analytical and problem-solving capabilities.
• Experience in process transformation and digitization initiatives.

Job Purpose

This role sits within Global Financial Markets Operations, supporting Derivatives Clearing and Execution (DCE) for exchange-traded derivatives. The position is responsible for ensuring the accuracy, completeness, and timeliness of trade and position processing for DCE clients. This includes statement delivery, reconciliation, funding activities, and regulatory reporting. The role is critical in maintaining robust post-trade controls, ensuring operational integrity, and supporting business growth across new products, exchanges, and broker.

Key Accountabilities

• Perform end-to-end post-trade operational processes for exchange-traded derivatives, including trade capture, funding, reconciliation, and lifecycle management, in accordance with established procedures and SLAs

• Ensure all client trades and positions are accurately processed, validated, and reported

• Support new business initiatives and product expansion, ensuring operational readiness and appropriate control frameworks are in place 

Job Duties & responsibilities 

• Execute daily operations processes for exchange-traded derivatives, ensuring timely and accurate processing in accordance with service level agreements.

• Process the assigned post trade operational tasks accurately, timely and in accordance with the standard operating procedures. The tasks, among others include TOP-day trade validation, exchange and broker reconciliation, position close-out and transfers, futures and options expiry/exercise/assignment, physical delivery, large position reporting, and funding related activities such as processing of margin deposits and withdrawal

• Manage queries from internal stakeholders, clearing brokers, exchanges, and regulators within agreed turnaround times

• Provide effective support to internal clients and stakeholders

• Ensure strict adherence to all internal controls and procedures; and maintain up-to-date Standard Operating Procedures (SOPs), and support audit and control requirements

• Support audits, regulatory reviews, and control-related requirements

• Participate in projects, system enhancements, and process improvement initiatives

• Continuously review and monitor processes and workflow for improvement in efficiency and productivity

• Support the Team Lead in team coordination, oversight, and delivery of team objectives 

Required Experience

• Bachelor's degree (or equivalent) with at least 5 years of experience, preferably within global markets derivatives operations, futures brokerage or investment banking.

• Strong understanding of exchange-traded derivatives and post-trade operational processes

• Experience in system enhancements, automation, or data analysis (e.g. VBA, Excel, SQL) is an advantage

• Strong stakeholder management and communication skills

• Ability to work independently and collaboratively in a fast-paced environment

• Willingness to work on shifts, Singapore public holidays, and month-end weekends (on a rotational basis)
  

  Apply Now

  We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Account & Administrative Assistant

Real estate company seeking an Accounts and Administrative Assistant to manage accounting duties and support general administrative matters.

Roles &Responsibilities
Account work including but not limited to:

- Handle Account Payable & Receivable.

- Liaise with banks/ vendors/customers on issue arise.

- Manage petty cash claim.

- Bank account reconciliation.

Administration work including but not limited to:

- Maintain filling system and office supplies.

- Update and maintain office policies, procedures, and contact list.

- Ad hoc duties assigned by the Management.

Requirements:

· Minimum 3 year’s experience in related fields.

· Able to start work within a short notice preferred.

· Singapore PR or Malaysian are welcome to apply.

· Able to communicate in English and Chinese. We serve Chinese speaking clients.

· Able to work independently with good interpersonal, communication skills.

· Able to multi-task.

· Training will be provided. 

About MTFA

The Muslimin Trust Fund Association (MTFA) is a charity committed to supporting the underprivileged in our community through a myriad of services, including but not limited to offering shelter to orphans and youths at risk, facilitating subsidized medical treatments, and administering financial aid through various programs.

Guided by our principle of "Towards a sincere pursuit of Ihsan", we aim to continuously create positive impacts within the communities we serve.

Job Summary: We are seeking a compassionate and dedicated Assistant Manager to supervise various aspects of our funeral service operations. You will play a key role in ensuring the highest standards of professionalism, care, and respect for families during their time of need.

Responsibilities

Funeral Service Excellence:

• Manage the planning, coordination, and execution of funeral and tahlil recitation services.
• Ensure all procedures for deceased care (collection, transfers, washing/shrouding, burial, and talqin) are conducted with utmost respect and according to Islamic traditions.
• Develop and implement strategies for strict adherence to religious and professional regulations.

Client Care and Aftercare:

• Supervise the aftercare process, including timely delivery of documentation and client satisfaction surveys.
• Analyze feedback to continually improve service quality.

Leadership and Safety:

• Foster a culture of safety within the organisation.
• Implement and supervise health and safety protocols for staff and client protection.
• Collaborate with senior management on operational goals, special projects, and service enhancements.

Client Services and Administration:

• Ensure client families are fully informed of service options and oversee service delivery.
• Supervise the accurate preparation of all service-related documentation.
• Manage arrangements for specialized care of specific remains.
• Develop and implement authorization processes.
• Be the primary point of contact for inquiries and maintain relations with stakeholders, including contractors and other casket companies.
• Manage all necessary documentation for burial assignments and generate regular reports to keep the executive team informed.
• Oversee financial transactions, including the processing of invoices and managing petty cash.
• Administer the Jenazah Management Course, including the preparation of materials and issuance of certificates.

Community Engagement and Growth:

• Champion Islamic adab (etiquette), akhlaq (moral character), and heritage in all operations and interactions.
• Actively engage with community and religious organizations to expand market share and enhance Ihsan Casket's reputation.
• Serve as a key representative at community events, embodying the organization's values.

Strategic Development:

• Develop and maintain Business Continuity Plans for uninterrupted service delivery.
• Lead the rollout of the Ihsan Legacy program, a new service and community initiative.
• Spearhead the creation and growth of the Ihsan Community, fostering stronger connections with stakeholders.

Knowledge, Skills & Abilities:

• Familiar with Syariah (Islamic) aspects of funeral management
• Proficient in IT tools, such as Microsoft Office and Google Suite
• High degree of compassion, integrity, and emotional intelligence
• Excellent communication and interpersonal skills
• Strong problem-solving, multi-tasking, and prioritisation skills
• Ability to work flexible hours, including weekends, evenings, and overtime
• Detail-oriented with a commitment to accuracy

Requirements:

• Degree in Business Management, or a related field
• Minimum of 3-5 years of experience in managing a team
• Professional certification(s) in Islamic Studies (bonus to have)

Application Process

Interested candidates should send their resumé along with a cover letter demonstrating their suitability for the role to MTFA human resource department. Please ensure to include examples of past experience in fundraising or administrative roles.