• Reviewing financial submissions and clarification of variances
• Monthly forecast, variance analysis and monthly monitoring of expenses
• Annual/ Quarter expenses forecast
• Monitor and budget expenses, providing accurate budget status
• Track project progression
• Preparation of monthly expenses rolling forecast

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

Work you will do

The Finance & Enterprise Performance Offering works as a trusted advisor to CFOs and finance executives through advising, implementing, and delivering service solutions that help our clients develop strategies and capabilities to transform finance, support enterprise-wide decision making, improve finance operations, and create impact within their organization. The team advises our clients on the transformational outcomes achievable through a range of digital tools and implement the one that suits clients’ business needs. As a rapidly growing SEA practice, we strive to find high caliber team members to build a world class Finance & Enterprise Performance practice.

We are looking for experienced Enterprise Performance Management Consultants with experience in planning, budgeting implementation consultants to join our team to deliver enterprise-scale financial planning and management reporting for our clients.

In this role, you will contribute to the end-to-end implementation of OneStream or related solution. You will work alongside solution architects, finance SMEs, and client stakeholders to translate business requirements into practical, scalable solutions.

Key responsibilities:

• Design and configure multi-dimensional data models for financial planning and budgeting and management reporting
• Develop business rules to automate complex calculation logic through scripting language
• Develop dashboards and reports
• Build data integration with source systems including data validation and transformation
• Understand the functional requirements in the planning and budgeting process including driver based design
• Participate in all phases of the project lifecycle from requirements phase to deployment

Your role as a Consultant

At Deloitte, we believe in empowering our people at all levels. You are expected to:

• Champion Deloitte’s purpose and values while driving measurable client impact.
• Develop strong capabilities to drive successful delivery of the client projects
• Coach and mentor team members
• Lead with integrity, confidence, and accountability while delivering complex transformation programs.

Enough about us, let's talk about you

If you are someone with:

• Bachelor Degree in a business, technology or finance discipline.
• Minimum 4 years’ working experience in implementation of OneStream or comparable EPM platforms (e.g. Oracle Cloud EPM[FCCS/EPBCS], HFM/Planning, SAP BPC/SAC) with at least one full lifecycle implementation focusing on financial planning and budget, and management reporting.
• Strong technical aptitude, including experience with scripting or programming logic (e.g., VB.NET, C#, or SQL) and multi-dimensional data modeling.
• Strong functional knowledge of finance systems and processes & planning/budgeting
• Strong analytical and problem-solving skills with attention to detail
• Ability to communicate technical concepts to non-technical stakeholders
• Experience of working in consulting team to deliver bespoke solutions using agile development methods.
• Exceptional interpersonal, teambuilding, and communication skills.
• Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

As a Stream Lead in Full Stack Engineering based in our Singapore office at SMBC, you'll combine hands-on technical leadership with people management to drive our digital banking transformation in Asia Pacific. This role balances deep technical contribution (architecture, complex problem-solving, and hands-on coding) with team leadership while remaining deeply involved in critical technical decisions and delivery.

You'll lead by example, writing code alongside your team while providing architectural guidance and mentorship. Your dual focus on technical excellence and people development will be essential in building a high-performing engineering culture to enable SMBC's digital banking ambitions.

About the Opportunity

• Technical Leadership with Impact: Drive architecture decisions and hands-on development (50-70% coding) while leading an expert engineering team
• People Leadership: Mentor and develop a strong engineering team, fostering technical growth and career progression
• Global Collaboration: Partner with onshore and offshore delivery teams to deliver enterprise-scale banking solutions

Key Responsibilities

Technical Leadership & Delivery

• Maintain significant hands-on involvement in development (50-70% coding expected), focusing on critical features and complex technical challenges
• Lead solution design for major initiatives, ensuring architectural consistency across your team's deliverables
• Review and guide technical designs, conducting architecture reviews for significant features
• Champion engineering best practices including code reviews, testing standards, and comprehensive documentation
• Design cloud-native solutions that balance immediate needs with long-term platform flexibility and scalability
• Act as the technical escalation point for complex problems across the engineering organization

People Leadership & Team Development

• Manage and mentor an expert engineering team, fostering a culture of technical excellence and continuous learning
• Conduct regular 1:1s, performance reviews, and career development discussions with direct reports
• Foster psychological safety and an inclusive environment that encourages innovation and healthy technical debate
• Partner with the Engineering Head on hiring decisions and talent development strategies

Delivery & Execution

• Own delivery timelines and quality for multiple concurrent projects across your team
• Break down complex requirements into actionable sprints and deliverables, balancing technical debt with feature delivery
• Remove blockers and coordinate with cross-functional teams (product, QA, DevOps) to ensure smooth delivery
• Implement and maintain development practices supporting rapid, reliable deployments

Stakeholder Management & Communication

• Represent your team in technical forums and leadership meetings
• Translate business requirements into technical roadmaps and communicate trade-offs clearly to stakeholders
• Build strong relationships with product management, QA, DevOps, and infrastructure teams
• Present technical initiatives and team achievements to senior leadership

Required Qualifications

Technical Expertise

Must demonstrate high proficiency in at least 3 of the following areas:

• Full Stack Development: 10+ years of hands-on experience with modern web technologies like React/Next.js, Node.js for front-end and/or Java/Spring Boot or similar for back-end technologies
• Cloud Architecture: Proven experience designing and implementing solutions on Azure (preferred) or AWS/GCP, including microservices and serverless patterns
• Mobile Development: Experience with React Native, Flutter, or native iOS/Android development
• DevOps Practices: Strong understanding of CI/CD, Infrastructure as Code, containerization (Docker/Kubernetes), and observability
• Database & Data Systems: Experience with both SQL and NoSQL databases, caching strategies, and event streaming (Kafka preferred)
• API Design: Expertise in RESTful API design, GraphQL, and API gateway patterns

Leadership & Management

• 5+ years of engineering management experience or technical leadership with direct reports
• Proven track record of hiring, developing, and retaining engineering talent
• Experience managing performance, including coaching underperformers and promoting high performers
• Demonstrated ability to balance significant technical contribution (50%+) with people management responsibilities
• Experience working with distributed teams across multiple time zones

Professional Qualities

• Strong technical judgment with ability to make pragmatic trade-offs between perfection and delivery
• Excellent communication skills - ability to explain complex technical concepts to varied audiences
• Growth mindset with continuous learning orientation
• Comfortable with ambiguity and able to drive clarity in uncertain situations
• Cultural sensitivity and experience working in global, multicultural environments

Preferred Qualifications

• Previous experience in banking, financial services, or regulated industries
• Experience with organizational transformation and change management
• Active participation in tech communities through speaking, writing, or open source contributions
• Experience building engineering teams from early stages

We are an independent trustee and fiduciary services company. Due to expansion, we are looking for Associate Trust Accountant to join us.

Job responsibilities:

·      Assist in the processing of balance sheets, income statements and other financial statements

·      Post and process journal entries to ensure all business transactions are recorded

·      Update accounts receivable and issue invoices

·      Update accounts payable and perform reconciliations

·      Update financial data in databases to ensure that information will be accurate and immediately available when needed

·      Analyzes and prepares monthly reports 

·      Ensures all financial reporting deadlines are met 

·      Assist in financial audit and other reporting requirements

·      Provide computation of monthly clients’ portfolio net asset value

·      Performs other duties as assigned 

Job requirements:

·      Diploma/Degree in Accounting or relevant field

·      Team player and good working attitude

·      Proficient in MS Office & MYOB accounting software are advantageous

·      Able to work independently

·      Meticulous and keen to learn

·      Good communications and interpersonal skills

·      Detail oriented and organised

Only PR and Singaporean to apply

Key Responsibilities:

Transaction Processing:

• Check matching of suppliers invoice, purchase order (PO) and purchase requisition (PR).

• Prepare sales invoices and process receipts.

• Check all invoices for proper authorisation according to the financial regulations before processing payment.

• Prepare payment vouchers and cheques.

• Prepare journal entries / vouchers.

• Preparing of monthly bank reconciliations.

• Check major supplier statements and accrue expenses for goods received without invoice.

• Account coding of invoices for recognition of expenses/assets.

• Comparisons on estimated revenue / charges against actual (Vendors)

• Managing staff leave records and staff expenses claims.

Maintenance of Accounting Records:

• Data input / verification.

• Update accounting database (NAV).

• Reconcile database maintained in different modules.

• Maintain fixed assets register.

Reporting:

• Monthly financial statements.

• Supplementary reports and schedules.

• Reconciliation of creditors’ statement of accounts.

• Dealing with auditors on financial audit and preparation of audited financial statements

Tax Processes:

• GST preparation and filing

• Working with tax agent on corporate tax computation and relevant schedules

• Assist on IRAS tax query if there is any
  

Requirements:

• At least diploma in Accounting/Finance

• 3 -5 years experience in finance/accounting field
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171

• Well Established Company

• Basic $3800 - $4300 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Tuas (Company Transport Provided)

• Working hours: Monday to Friday (8am - 5pm)
  

Job Responsibilities:

TRANSACTION PROCESSING:

• Check matching of suppliers invoice, purchase order (PO) and purchase requisition (PR).

• Prepare sales invoices and process receipts.

• Check all invoices for proper authorisation according to the financial regulations before processing payment.

• Prepare payment vouchers and cheques.

• Prepare journal entries / vouchers.

• Preparing of monthly bank reconciliations.

• Check major supplier statements and accrue expenses for goods received without invoice.

• Account coding of invoices for recognition of expenses/assets.

• Comparisons on estimated revenue / charges against actual (Vendors).

• Managing staff leave records and staff expenses claims.

MAINTENANCE OF ACCOUNTING RECORDS:

• Data input / verification.

• Update accounting database (NAV).

• Reconcile database maintained in different modules.

• Maintain fixed assets register.

REPORTING:

• Monthly financial statements.

• Supplementary reports and schedules.

• Reconciliation of creditors’ statement of accounts.

• Dealing with auditors on financial audit and preparation of audited financial statements.

TAX PROCESSES:

• GST preparation and filing.

• Working with tax agent on corporate tax computation and relevant schedules.

• Assist on IRAS tax query if there is any.

Job Requirements:

• Possess minimum Diploma in Accounting/Finance.

• Possess minimum 3 years’ experience in finance/accounting field.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Wealth Management Consultant(Investment)

BENEFITS

• Competitive compensation package(Monthly allowance + Commission + Incentives + Quarterly Bonus + Year End Bonus)
• Various incentive trips
• Build a growing stream of recurring income
• Professional development and Mentorship to break barriers

ROLE

Become a part of our team and start a fulfilling career where you'll make a real difference in the lives of your clients. We are dedicated to delivering exceptional financial guidance and services, empowering our clients to reach their financial goals and ensure a secured future.

If you love making a positive impact and enjoy working in a client-focused environment, this is the opportunity for you.

RESPONSIBILITIES

1. Client acquisition through various prospecting strategies.

2. Review prospective/existing client portfolio.

3. Propose solutions and planning for client investment and insurance needs.

4. Client management and retention.

5. Attend and respond to customer queries professionally.

6. Service and review financial portfolios in maintaining a long-term customer relationship.

REQUIREMENTS

· Diploma or Degree from a recognized institution in any field

· Passionate to make a difference

· Adventurous, driven with entrepreneurial spirit; creative problem solver with an open mind

· Outspoken with excellent communication & interpersonal skills

· Equally motivated by working independently as well as collaborating in a team

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

The Company

Our client is a listed and high-growth e-commerce business with an international footprint. This is a high-impact finance leadership role for a driven and resilient leader who thrives in a fast-moving environment, and is energised by the pace and complexity that comes with a business scaling at speed.

Requirements

- Degree qualified with more than 15 years of progressive experience

- Ability to work in a fast paced, dynamic and unstructured environment

- Proven experience in a startup or high-growth environment, with a track record of supporting expansion into new markets, and building the processes and controls required for the next stage of growth.

- B2C industry exposure, such as e-commerce, consumer products business

- Traits: Independent, highly motivated, mature, with strong communication skills and natural gravitas. Trustworthy and sharp, with stakeholder management ability to operate credibly at senior levels.

Job Scope

Our client is seeking a driven and dynamic Finance Director to work in close partnership with the CFO, taking broad ownership across financial operations, reporting, planning and analysis, audit, tax and risk management. You will ensure the accuracy and integrity of financial reporting, lead budgeting and forecasting processes, and deliver sharp performance insights to support executive decision-making. You will evaluate investment opportunities and business cases, support treasury and capital management activities, and drive continuous improvement across finance processes, systems and controls.

This is a role for a leader equally comfortable at the strategic and hands-on level. You will lead transformation initiatives, support M&A and growth initiatives, and manage external audit relationships and board reporting requirements. Strong people leadership is equally important – you will develop and inspire a high-performing finance team while serving as a trusted advisor to the CFO and broader leadership team.

Apply Today

Please send your resume, in WORD format only and quote reference number GH13453131, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

Anti-Financial Crimes (AFC), AML/CFT Policy, Advisory and Training (PAT) is responsible for developing and owning AML/CFT Policies and Procedures to meet all requirements of relevant Regulations and Notices and reflect risk appetite and risk management philosophy as dictated by the Bank. AFC AML/CFT PAT supports relevant stakeholders (primarily the 1st and 1.5 lines), in designing, putting in place and executing ongoing controls to meet requirements of the AML/CFT Policies and Procedures.

AFC AML/CFT PAT oversees the execution of controls by relevant stakeholders (primarily the 1st and 1.5 lines), for compliance with requirements of AML/CFT Policies and Procedures and principle of sound risk management and reports its assessment to relevant Senior Management.

Job Responsibilities

The successful candidate will be part of the Group Compliance, AML/CFT, Sanctions Policy, Advisory & Training team and the key responsibilities are as follows:

• Serves as the Team Head, AML/CFT Policy, Advisory Training (PFS), Group Compliance in delivering and supporting GC’s compliance agenda / book of work.

• Provide leadership, guidance and lead a team of 6 members in supporting the PFS business within the team.

• Conduct review of high-risk customers (Group Retail, focusing on PFS) or escalated cases (due to STRs, trigger events, ad hoc requests etc) and highlights areas of ML/TF concerns to Business.

• As the subject matter expert, this individual will be required to partner closely with our Group Retail PFS businesses, in providing advice/collaborating with Business and Business Risk & Control Management in the development and review of AML controls, processes and procedures to ensure risks are effectively identified and mitigated.

• Reviews and contributes to the maintenance of Group AML/CFT policies and procedures to ensure its effectiveness and relevancy to laws, regulations and best practices.

• Provide SME advice, interpretation and implementation of Group AML/CFT procedure in a pragmatic and risk-based approach.

• Partner closely with the other GC functions, in ensuring group wide consistency approach in adoption of regulatory and internal requirements are adhered to.

• Provide key updates on AML/CFT related matters to the respective business forums and committees.

• Monitors development on related AML/CFT laws, regulations and risk trends.

• Handles request from MAS, assurance, internal and external audits.

• Drive, provide support and participate in AML/regulatory-related projects.

• Any other support as required by the Head, AML/CFT, Sanctions Policy, Advisory & Training from time to time.

Job Requirements

The successful candidate will be part of the Group Compliance, AML/CFT, Sanctions Policy, Advisory & Training team and the key responsibilities are as follows:

• Degree or professional qualification in business or banking/financial services related areas.

• Has minimum 15 years of relevant work experience preferably in AML/CFT compliance advisory function with focus on Retail Banking/Consumer Banking will be a minimum must have.

• Excellent research skill including experience with online research tools and databases.

• Good knowledge/understanding of banking and financial services laws & regulations, compliance best practices and understanding of financial products & systems.

• Ability to work effectively, under pressure, in a rapid changing environment, as well as autonomously and as an effective member of a dynamic team.

• A team player, possesses strong interpersonal, stakeholder management, analytical and problem-solving skills.

• Having a professional AML-related certification.

Key Responsibilities:

• Manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

• Continually manage stakeholder expectations through governance processes

• Deliver appropriate and effective executive level communication

• Provide status reporting regarding milestones, deliverable, dependencies, communicating across leadership and business stakeholders

• Manage a portfolio of complex initiatives that span one or multiple lines of business

• Own the full project life cycle end to end

• Ensure the program is aligned to and supports strategic objectives

• Prepare detailed project plan for all phases of the project

• Manage the day-to-day project activities, including project management working and steering committees

• Understand interdependencies between technology, operations and business needs

• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

Job Requirements

• Project management experience in AML domain (MAS Notice 626, Transaction Monitoring, Name Screening, CDD etc.)

• Exposure to vendor software (Actimize, Net Reveal, Detica, MANTAS etc.)

• 10 or more years of banking experience

• PMI-PMP/Prince2 Certification

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for a Banking Operations to join their team

The Job

• Provide end to end OTC transaction life-cycle reporting support for T&M derivatives products
• Ensure confirmation accuracy and timely issuance
• Risk Control, reduction in ageing confirmation and eliminate/refine legacy processes
• Build a data driven culture with data analytic capabilities
• Support new products initiatives on existing/new system capabilities.

The Talent

• Degree in Finance, Business, Economics, or related field
• Basic knowledge of OTC derivatives and trade life-cycle
• Strong attention to detail and risk awareness
• Proficient in MS Office
• Strong attention to detail and accuracy
• Ability to follow procedures and meet deadlines
• Able to work independently and in a team
• Willing to learn and adapt
• Familiarity with Treasury & Markets products is an advantage

Next Steps

• Drop your resume to yueshan.wu@adecco.com
• Email Topic: Banking Operations

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R25138923

Start Date: Immediate

We are seeking a highly motivated and detail-oriented finance professional to join our team on a short-term contract basis to support a due diligence consulting engagement. The successful candidate will work closely with internal stakeholders and external advisors in the execution of financial, tax, and legal due diligence activities.

Key Responsibilities

• Assist in coordinating and managing due diligence requests and data submissions.

• Support financial due diligence activities, including analysis of financial statements, management accounts, budgets, and forecasts.

• Compile, review, and organize financial and operational information required by consultants.

• Liaise with tax advisors and consultants on tax due diligence matters and information requests.

• Support legal due diligence by coordinating document collection and tracking legal information requests.

• Maintain due diligence trackers and monitor progress against project timelines.

• Prepare reports, schedules, reconciliations, and presentation materials for management.

• Ensure completeness, accuracy, and timely delivery of requested information.

Requirements

• Degree in Accounting, Finance, Business, or a related discipline.

• Minimum 3–5 years of relevant experience in finance, accounting, audit, transaction services, M&A support, or due diligence projects.

• Background in audit, transaction advisory, corporate finance, or financial planning and analysis are preferred

Job Description

1. Perform day-to-day operations and maintenance of the bank’s application systems, including deployment, configuration, monitoring, incident handling, and problem resolution.
2. Support production releases, system upgrades, and change implementation, ensuring strict compliance with the bank’s change management and approval processes.
3. Monitor application availability, performance, and capacity, and respond promptly to alerts, incidents, and service degradation.
4. Collaborate with development teams, infrastructure teams, and vendors to conduct incident investigation, root cause analysis (RCA), and remediation tracking.
5. Participate in the implementation, testing, and continuous improvement of high-availability and disaster recovery (DR) solutions, ensuring compliance with defined RTO / RPO requirements.
6. Develop and maintain operational documentation, including SOPs, runbooks, and contingency procedures, to support standardized and auditable operations.
7. Provide technical support for internal audits, regulatory reviews, and compliance assessments by preparing system logs, change records, and operational evidence.
8. Contribute to automation and operational efficiency initiatives by introducing scripting, tooling, and standardized processes.
9. Participate in on-call rotation and provide 7×24 production support as required.

Job Requirements

1. Bachelor’s degree or above in Computer Science, Information Systems, or a related discipline.
2. Minimum 3 years of experience in application operations, system operations, or production support, preferably within a financial institution or large-scale enterprise environment.
3. Strong sense of responsibility, risk awareness, and the ability to work in a highly regulated production environment.
4. Experience in supporting and implementing automated operational and maintenance procedures for banking clearing and settlement systems, with hands-on exposure to platforms such as eGiro, Cheque Transaction, Credit Bureau, and AXS considered an advantage.
5. Solid working knowledge of Linux / Windows Server operating systems, with basic troubleshooting capabilities.
6. Familiarity with production deployment, release management, and change control processes, including rollback and version management practices.
7. Scripting capability using at least one language such as Shell, Python, or PowerShell for operational automation.
8. Basic understanding of monitoring, logging, and alerting tools, with the ability to analyze system and application issues.
9. Fundamental knowledge of high-availability, load balancing, and disaster recovery architectures.

Responsibilities

• Analyze business and functional requirements and translatethem into comprehensive test scenarios and test cases.
• Execute System Integration Testing (SIT), User Acceptance Testing (UAT),End-to-End Testing, and Regression Testing.
• Validate banking and wealth management workflows, transactions, and systemintegrations.
• Perform API and interface testing to ensure seamless integration betweenapplications.
• Identify, document, track, and manage defects through to resolution.
• Collaborate with Business Analysts, Developers, Project Managers, andstakeholders throughout the project lifecycle.
• Participate in requirement workshops, impact assessments, and solution reviewsessions.
• Prepare test plans, test reports, and testing documentation in accordancewith project standards.
• Support release activities and ensure successful deployment of systemenhancements.
• Conduct functional walkthroughs, knowledge transfer sessions, and usertraining where required.
• Contribute to continuous improvement initiatives and testing best practices.
• Provide regular project updates, risk assessments, and testing status reportsto stakeholders.

Requirements

• 8+ years of experience in Software Testing and QualityAssurance.
• Strong experience in SIT, UAT, Functional Testing, Regression Testing, andEnd-to-End Testing.
• Hands-on experience with banking, financial services, or wealth managementapplications.
• Exposure to Avaloq or similar core banking platforms is highly preferred.
• Experience in API testing, integration testing, and defect management.
• Strong understanding in Agile methodologies.
• Proficiency in test management and defect tracking tools such as Jira, TFS,or similar platforms.
• Ability to analyze complex business requirements and assess system impacts.
• Strong stakeholder management, communication, and collaboration skills.
• Experience facilitating workshops, user training, and knowledge transfersessions.
• Excellent problem-solving, analytical, and documentation skills.
• ISTQB certification or equivalent testing certification is an addedadvantage.

Job Description

1. Perform day-to-day operations and maintenance of the bank’s enterprise network and voice infrastructure, including data center networks, office and branch networks, WAN / Internet connectivity, and Cisco Unified Communications Manager (CUCM)‐based unified communications systems.
2. Monitor network and voice system availability, performance, capacity, and call quality; promptly respond to incidents, service degradation, and potential risks.
3. Participate in the design, review, implementation, and ongoing maintenance of the bank’s internal network architecture, in close collaboration with head office or supervising management entities, ensuring alignment with group standards, security requirements, and regulatory guidelines.
4. Participate in network and voice-related changes, upgrades, cutovers, patches, and maintenance activities, strictly following the bank’s change management, approval, and rollback procedures.
5. Troubleshoot network and voice issues, conduct root cause analysis (RCA), and drive corrective and preventive actions to improve overall service stability.
6. Work closely with application, system, security, and operations teams to support system onboarding, expansion, and network/voice requirement assessments.
7. Coordinate with external service providers, including telecom carriers, network and voice vendors, and maintenance service providers, to resolve faults and ensure service quality.
8. Maintain accurate and up-to-date documentation, including network and voice diagrams, IP addressing plans, configuration backups, SOPs, and contingency procedures.
9. Support internal audits, regulatory inspections, and compliance reviews by providing operational records, change evidence, and technical documentation related to network and voice systems.
10. Participate in standardization, optimization, and automation initiatives for network and voice operations to enhance efficiency and reliability.
11. Participate in on-call rotation and provide 7×24 production support as required.

Job Requirements

1. Bachelor’s degree or above in Computer Science, Network Engineering, Telecommunications, or a related discipline.
2. Minimum 3 years of experience in enterprise network administration or network engineering, preferably within a banking, financial services, or large-scale enterprise environment.
3. Strong sense of ownership, risk awareness, and the ability to operate in a highly regulated production environment.
4. Solid understanding of enterprise network fundamentals, including TCP/IP, routing and switching, VLAN, STP and EIGRP.
5. Hands-on experience with network devices such as routers, switches, firewalls, VPNs, and load balancers.
6. Working knowledge of enterprise voice technologies, including Cisco Unified Communications Manager (CUCM), VoIP/SIP concepts, call routing, and QoS.
7. Proven ability to troubleshoot complex network and voice issues involving connectivity, performance, routing, security policies, and call quality.
8. Familiarity with network and voice monitoring/management tools and the ability to analyze logs and alerts.
9. Basic scripting or automation skills (e.g. Shell, Python) to improve operational efficiency will be an advantage.