Total 476 Customer Service job vacancies in Tuas

THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE CONTRACT ROLE.

At the Singapore Discovery Centre (SDC), a member of Defence Collective Singapore Limited (DCS), we are dedicated to providing an immersive and engaging experience for all our visitors. As a Guest Experience Ambassador, you will play a crucial role in ensuring that every guest leaves with unforgettable memories and a deeper understanding of our narrative. This position will report directly to the Executive for Guest Experience.

Responsibilities:

• Represent DCS by creating exceptional experiences for our guests.
• Build rapport with visitors, managing their needs and expectations throughout their visit.
• Engage guests by delivering informative narrations and explanations on our exhibits, attractions, and activities.
• Perform operational duties across various stations including ticketing, memberships, retail, exhibitions, attractions (e.g. Laser Tag, Escape Room, and Crossfire Blaster), iWERKS theatre, and mascot appearances.
• Prepare and facilitate fun indoor and outdoor activities for guests.
• Provide the first level of service recovery when necessary.
• Handle monetary transactions and ensure accurate daily collections.
• Respond to telephone and email inquiries promptly and professionally.
• Conduct routine checks and basic corrective measures to maintain the serviceability of exhibits, facilities, and equipment.
• Opportunities for tour guiding are available, with training provided.
• Conduct engaging and informative guided tours for permanent galleries and all special, thematic, and travelling exhibitions.
• Ensure proper handling of daily monetary transactions and compliance with financial procedures.
• Always prioritise guest safety. Attend to guest safety, including responding to emergencies and administering first aid when necessary.
• Respond promptly and professionally to guest enquiries and feedback, including service recovery when needed.
• Manage correspondence via the SDC’s official enquiry channels, ensuring timely and accurate responses.
• Collect and relay visitor feedback, contributing to service improvement initiatives and operational refinements

Requirements:

• ITE or Diploma in Tourism, fresh graduates can apply;
• Extremely hands on environments, needs to be proactive as well as pragmatic in decision making;
• Customer-centric mindset with a passion for delivering exceptional service;
• Enthusiastic about learning and performing a variety of tasks;
• Patient and tactful when handling challenging situations;
• Enjoy interacting with people from diverse backgrounds;
• Comfortable speaking to audiences of varying sizes;
• Excellent time-management skills with some decision-making ability;
• Can-do attitude, strategic thinking, with a passion for new products and solutions;
• Strong numerical and analytical skills and attention to details;
• Excellent organisational and time management skills;
• Good written, verbal communication and presentation skills;
• Able to perform shift work/weekends when required

Why Join Us:

• Be a part of a meaningful mission to educate and inspire through the Singapore’s stories and exhibits.
• Enjoy a dynamic, inclusive work environment with opportunities to lead and grow.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Technician lll under DSM Production Technical Support Team, you will be handling complex technical tasks in production operations, including equipment setup, operation, maintenance, and troubleshooting. You will manage resources, monitor quality, and maintain production records, requiring advanced technical skills and problem-solving abilities.

In this role, a typical day will include:

• Perform mechanical and electrical troubleshooting on DSM Flex Front End and Back End modules.
• Perform mechanical and electrical troubleshooting on DSM Autoclaves and other supporting systems.
• To drive improvements in equipment availability, product quality, productivity and safety.
• Improve machine performance and efficiency by providing effective troubleshooting, maintenance and engineering support for the DSM Flex manufacturing operations.
• Support non-conformance investigations, field action assessments and customer complaints investigations.
  .

WHAT YOU’LL BRING TO ALCON:

• Diploma/ NITEC in Mechanical /Electrical / Mechatronics Engineering or related field
• Min 2 years of relevant experience in manufacturing industry in a maintenance/ similar role troubleshooting equipment and machines
• Experience in cleanroom preferred
• Able to work Office hours Mon-Fri

HOW YOU CAN THRIVE AT ALCON:

· Good team player

· Enjoy working with various cross functional team across manufacturing site

Alcon Careers

About the role
To manage day-to-day customer service activity, including a disciplined, clear and cost-effective process from order placement to customer delivery/billing, as well as handling of Request, Query and Complaint (RQC) from customer, to ensure perfect execution and customer satisfaction.

What you'll be doing

Customer Service Coordination

• Receive, check, enter, process and change domestic/export customer orders, deliveries and shipments and send order confirmations to customers, including arrange, book transport and process invoices

• Handle and process inquiries, questions and complaints according to internal processes and work instructions and resolve them

• Track and monitor customer orders, inquiries and complaints in the customer service systems (e.g. GR, PC), according to established procedures and key indicators (e.g. service level, costs)

• Provision of administrative data (order number, container number, trucking data, etc.) to the central master data department for the purpose of handling sales orders

• Prepare loading plan and align between production and logistics

• Inform and update CSM about the handling and closure of customer orders

• Independently service customer accounts

• Identify and exploit cross- and up selling opportunities with existing or new customers and/ or forward these to Sales Representatives or Account Managers

• Coordinate activities in assigned team, in line with commercial guidelines and procedures

• Work with Planning Team to ascertain sales and production forecast

TPM & Continuous Improvement

• Participate in TPM Customer Value Pillar projects

• Propose improvement opportunities in systems and processes, solutions and implement them

• Use TPM methodology and Customer Value Pillar as tool-kits for continuous improvement

• Analyse and achieve Customer Service KPIs (e.g. OTIF resolution of complaints, Cost to Serve, Net Promoter Score) and provide management with analysis and initiate actions towards continuous improvement
  

What we're looking for

• Diploma with at least 2 years of customer service experience, with Customs Declaring Agent (DA) Certification preferred

• Customer Service Collaboration - The ability to connect with and build quality authentic relationships with customers in order to create value for our consumers, customers, distributors and OpCo that is fully aligned with our business strategy.

• Customer Service Operations – The ability to manage day-to-day customer service activity, including a disciplined, clear and cost-effective process from order placement to customer delivery/billing, as well as handling of Request, Query and Complaint (RQC) from customer, to ensure perfect execution and customer satisfaction.

• End to End Supply Chain Understanding – The ability to develop a deep understanding of OpCo and customer end to end supply chain processes, their interdependencies and to apply this knowledge in the daily operation to deliver excellent service and cost management while sustaining safety excellence.

• Customer Insight & Market Knowledge - The ability to understand the customer, consumer and shopper behaviours, the market place, competitors and apply this knowledge to deliver world class customer service.

• Commercial & Financial Confidence - The ability to understand and explain the business strategy and cost of supply chain operations and incorporate this into an effective customer service decision making process.
  

Other Personal Qualities

• Strong communication and interpersonal skills; adaptable to diverse customer needs

• High integrity, honesty, and discretion in handling confidential matters and documents

• Accurate interpretation and application of administrative or departmental policies

• Results-oriented and focused on achieving objectives

• Systematic, detail-oriented, and a strong problem solver

• Able to manage multiple tasks independently and provide backup support to the team

• Excellent time management and organizational skills to prioritize and meet deadlines

• Able to work under pressure and handle urgent, unforeseen demands

Key Responsibilities:

• Focus on performing inspection, calibration, survey and servicing of the equipment onboard ships.
• Report defects/poor conditions of equipments, resolving onboard malfunctions, rectification of safety systems, repairs and supply where applicable
• Proper preparation and execution of work assigned, prompt liaison with vessel agencies, and ensure performance are met at all times
• Generate service reports, Job Delivery Notes, and other relevant documents
• Assist our sales department with technical issues
• Arrange delivery and supply, loading and offlanding of ship equipment, tools or spares

Our main business service scope includes following:

• Fire Fighting Equipment annual service and inspection
• Lifeboat, rescue boat, davit and release gear inspection and servicing
• ODME/OWS/Fixed Gas Detection or Sampling System/UTI/Portable multi-gas detector/pressure gauge/temperature gauge annual calibration and other automation services
• Sample collection for Drug and Alcohol Test, Fresh water or drink water analysis
• Cargo crane/Provision crane/Accommodation ladder/Pilot ladder load test
• Flexible cargo hoses, piping lines pressure test
• Various ship flag/class survey, certification, inspections

Company Website: www.starshipcare.sg

Requirements:

• A-Level/NITEC in relevant fields and above
• Experience as a marine technician /engineer or similar role in a Marine background is a plus
• Posession of Class 3 license with lorry driving experience is a plus
• Meticulous & methodical approach to service jobs and reports generation
• Self-driven attitude to find solutions to problems
• A team player and able to communicate effectively with colleagues and customers
• Willingness to learn new skills and knowledge if no prior experience

Interested candidates please send your CV (with photo) to our HR Head: Ms Lynda Lin and Chin Hui Ping. Email: lynda.linli@gmail.com (Regret only shortlisted will be notified for interview)

Contract Period:

• 1 July 2026 to 30 June 2027 + 1 Year Optional renewal by school

Deployment:

• Mon to Thurs: 6.00am to 3:00pm, or 9.30am to 6.30pm, (inclusive of 0.5hr lunch break)
• Fri: 6.00am to 2:30pm, or 10.00am to 6.30pm, (inclusive of 0.5hr lunch break)

Scope of Works:

1. Assist the Operations Manager in maintaining school security.
2. Ensure that school supplies are well stocked and coordinate with vendors for maintenance of school equipment.
3. Carry out operational tasks in school such as maintaining cleanliness and provide logistical support for events.

Requirements:

• Ability to communicate effectively and work in teams.
• Prior Experience in Cleaning / Logistics Support.
• Physically Fit

Anticimex is the modern pest control company. Through prevention, new technology and sustainable solutions, we meet the new demands for healthy environments, for both individuals and businesses.

Due to growth, we’re on the hunt for a highly ambitious Service Technician qualified in General Pest to join our team. As part of your role, you will be responsible for the below duties:

Job Responsibilities:

·        To report to clients and conduct pest inspections and services

·        Determining the kind of treatment required to eliminate a particular type of pest

·        Identify pest infestation & carry out appropriate treatments for complaint area

·        Applying suitable pesticides to infested areas by following the label instructions and complying with safety procedures

·        Prepare daily reports, including records of equipment usage, work schedules and pest control operations performed

·        To maintain operation readiness for equipment and inventory

·        Supervise workers/ technicians for work schedules and responding to customers requests for various pest control services.

What we’re looking for:

Service Technician

·        Experience in pest control industry

·        Valid Class 3 / 3A License, NEA Full License

·        Positive and customer focused attitude

Benefits:

•          Basic Salary $2,800 -$5,000 (OTE $33,600- $60,000 P.A.)

•          Company vehicle + phone provided

•          Additional incentives

•          Commission on upsell opportunities you identify while at client sites

•          Opportunity for career progression, training, and development

If you would like to know more, apply today as we’d love to hear from you!

You will be the voice and face of our company, bridging operations and clients to ensure every order, delivery and request runs seamlessly.

Key Responsibilities:

Handle customer enquiries via communication channels such as phone, email and WhatsApp in a professional and timely manner;

Coordinate laundry pickup and delivery schedules with operations and logistics teams;

Prepare service quotations, delivery orders and billing documents;

Maintain accurate records of customer transactions and service feedback;

Follow up proactively on service issues, customer complaints and resolution tracking;

Build positive, long-term relationships with clients to enhance customer satisfaction and loyalty.

What We are Looking For:

Minimum GCE ‘O’ Level/Diploma in Business, Hospitality or equivalent

At least 1–2 years of experience in customer service /client coordination

Strong communication and interpersonal skills

Proactive, resourceful and customer-oriented with good problem-solving attitude

Comfortable using Microsoft Office, data entry and basic ERP/CRM systems

Scope of Works :

• Support school security and daily operations
• Maintain stock of supplies and liaise with vendors
• Ensure cleanliness of school premises
• Provide logistics support for school events

Requirements:

• Good communication and teamwork skills
• Experience in logistics or cleaning is an advantage
• Physically fit and able to handle operational tasks
• Preferably at least 2 years of relevant working experience

A Premium Student Care is seeking Student Care Teachers for our Pioneer campus!

Roles & Responsibilties:

• Supervise primary school students to ensure the completion of daily homework.
• Ensure the safety and timely transfer of children from school to the student center.
• Maintain regular communication with parents or guardians to update them on children’s progress and behavior.
• Coordinate the transportation of children from nearby schools.
• Perform administrative tasks, including sales, fee collection, and form submission, while ensuring the upkeep of the center premises.
• Undertake any other ad-hoc duties delegated by the Centre Head.

Requirements:

• Proficient in guiding primary school core subjects i.e. English, Math and Science.
• Demonstrates excellent work ethics and integrity.
• Maintains a positive attitude when encountering challenges.
• Genuine love for children and a passion for the learning process.
• Displays a strong passion for nurturing and fostering the development of children.
• Experience in working with children is preferred, although candidates without experience are encouraged to apply, as training will be provided.

Working Hours: 10am to 7pm

Job Summary:

As a Business Support Executive in the bus industry, you will be responsible for providing administrative and operational support to ensure the seamless functioning of the organization. You will work closely with different departments and play a vital role in maintaining productivity, customer satisfaction, and compliance with industry regulations.

• Provide support on transport operations of multiple international and local schools
• Effective management as per client's instruction and daily operations
• To be involved in planning and optimizing departmental annual budgets to create strategies for organizational growth together with Business Support Lead
• Assist in Transport IT System queries
• To be involved in account receivable matter with finance team
• To be involved in implementation of Transport IT system for various stakeholders
• To be involved in local subsidies
• To work closely with Business Support Lead to prepare for contract tendering documents
• To provide timely verification and resolution of payment matters or issues such as subcon invoice. Bus Attendant salary and bus fare collection
• Any other ad hoc duty requested by Business Support Lead or Head of School

Interested candidates, please submit your updated resumes to Human Resource via email at yani@wts.com.sg or call 6799 6881.

Job Description

1.     Perform detailed cooling load calculations and thermal analysis for data halls, including rack-level heat load assessments.

2.     Design, review, and optimize ACMV systems, including:

- CRAC/CRAH units

- Chilled water systems

- Cooling towers and pumps

3.     Lead and support cooling system upgrades and retrofits, ensuring minimal disruption to live data center operations.

4.     Evaluate system performance using KPIs such as:

o  Power Usage Effectiveness

o  System Efficiency

5.     Conduct energy optimization studies and recommend improvements (e.g., air flow management, containment strategies, setpoint optimization).

6.     Support capacity planning and future expansion work based on IT load growth.

7.     Review engineering drawings, method statements, and ensure compliance with design intent and operational requirements.

8.     Work closely with operations teams to implement EOPs/MOPs for mechanical system interventions.

9.     Participate in risk assessments, failure mode analysis, and incident investigations related to cooling systems.

10.  Ensure all works comply with relevant standards and regulatory requirements in Singapore

Required Qualifications
1.     Bachelor’s Degree / Degree in Mechanical Engineering or related field

2.     Additional certifications relevant to theindustry is an added advantage 

3.     1-2 years’ experience maintainingelectrical, mechanical, fire protection system in a data centre environment

4.     Experience and knowledge of MEP equipmentsuch as CAHU, CRAC, ACMV systems, pumps, cooling towers, UPS, generators, etc.

5.     Strong technical expertise in thermalmanagement, cooling load calculations, and energy efficiency improvements,supporting design and upgrading of cooling systems in data centre environments.

6.     Strong problem-solving abilities,communication skills, and the ability to work independently and as part of ateam

7.     Strong written and verbal communicationskills

8.     Proficient in Computer skills eg.Microsoft office, google emails , docs etc.

9.     Shift work & Standby Duty is required(Shift allowance available)

PRIMARY DUTIES AND RESPONSIBILITIES

1. Be responsible for supporting day-to-day operations for providing technical assistance with equipment operation.
2. To perform below equipment testing and auditing check.

• Computer
• iPhone
• MacBook
• Router

3. Responsible for all technical issues/escalation (e.g., repair keyboard, PC/laptops)
4. Perform specimen handling, control and tracking functions to identify and troubleshoot defective materials.
5. Ensuring all inspection procedures perform is comply with client’s standard of procedure and completed within the timeline assign.
6. Records and report equipment failure discovered during the preventive maintenance cycle
7. Be the main contact point with internal and external stakeholders
8. Assist in the evaluation of new or modified techniques when required.
9. Performs other job-related functions as and when required by superior.

JOB REQUIREMENTS

• Candidate must possess least Degree and above preferably in digital systems and computer Engineering.
• Knowledge of R2, Responsible Recycling for E-Waste.
• Advantage knowledge of Life Cycle for personal computer.
• At least 3 years of working experience in the logistic / 3PL / Supply Chain is required for this position.
• Proficient with computer function and SAP knowledge.
• Meticulous, detail-oriented, organized and able to prioritize tasks.
• Ability to work independently with minimum supervision, multitask and work well in a fast pace’s environment.
• Positive customer service skills with an ability to communicate eloquently and effectively.

Roles & Responsibilities

Required Skills:

• A logical and systematic approach to work;
• Good time management ability;
• The ability to effectively solve issues and make decisions, as well as think laterally and offer creative solutions that may arise in freight transportation;
• Commercial awareness and numeracy skills;
• Negotiation and analytical skills;
• Some degree of IT literacy and the ability to handle electronic data;
• The ability to manage change;
• Strong interpersonal skills and the ability to work well as part of a team, as well as manage people;
• Must have effective communication skills and the ability to handle multiple tasks all with an attention to fine detail;
• A positive attitude to continued learning.

Requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 1 Year(s) of working experience in 3PL Logistics Service Sector is required for this position.
• Experience in Chemical Industry is an advantage
• Familiar with business software: WMS/EOS/JDA/SAP is preferred.
• Preferably Non Executive specialized in Logistics/Supply Chain or equivalent

The NTU Office of Commercial and Auxiliary Services (OCAS) is responsible for the strategic planning, management, and marketing of commercial real estate, hospitality (including Nanyang Executive Centre) and auxiliary services (car parks and shuttle bus services) in NTU main campus and NTU@one-north.

The Nanyang Executive Centre (NEC) is located at the NTU Main Campus. Currently undergoing refurbishment, the NEC features 150 guestrooms and aims to offer a premier venue for corporate training, retreats and private events.

We are looking for an experienced and service-oriented Duty Manager to take operational responsibility for the property during assigned shifts. The role will serve as the senior on-site leader, ensuring the smooth functioning of all departments, delivering exceptional guest service, and managing any issues that arise.

Key Responsibilities:

Guest services and relations

• Serve as the main point of contact for guests during a shift, handling inquiries, special requests, and complaints with diplomacy and tact.
• Greet VIP guests upon arrival and assist with their check-in and departure.
• Ensure that all guest-facing staff provide outstanding and courteous customer service.
• Take ownership of any guest-related defects or issues and implement corrective actions to ensure full guest satisfaction.

Operational management

• Supervise the front office team to ensure efficient operations.
• Coordinate with all departments, such as housekeeping, maintenance, and food and beverage, to ensure seamless guest service.
• Conduct routine inspections of all public areas, including the lobby, ensuring they are clean, orderly, and well-maintained.
• Monitor daily activities, occupancy levels, and special events to ensure appropriate staffing and readiness.
• Ensure compliance with all legal requirements and NEC policies, including health, safety, and security procedures.

Staff supervision and development

• Manage daily staffing needs by planning and assigning tasks to front office personnel.
• Train, coach, and motivate the front desk team to uphold high service and quality standards.
• Monitor staff performance, appearance, and conduct, providing feedback and taking disciplinary action when necessary.

Emergency and crisis response

• Act as the primary incident controller during emergencies such as medical incidents, security breaches, or natural disasters.
• Have a strong knowledge of fire and evacuation procedures and coordinate guests and staff during any emergency.
• Maintain an accurate log of notable incidents for management review.

Financial and administrative

• Handle billing and payment issues that arise during a guest's stay.
• Authorise certain allowances or rebates as per DOA.
• Keep detailed records of operations, including financial transactions and performance.
• Contribute to the management of departmental budgets.

Requirements:

• A diploma or degree in Hospitality Management, Tourism, or a related field.
• Previous experience in the hospitality industry is essential, with a minimum of 3 years in a similar or supervisory role.
• Customer service: A customer-focused mindset and a passion for providing exceptional service are crucial.
• Communication: Excellent verbal and written communication skills are necessary for interacting with guests, staff, and management.
• Problem-solving: Strong problem-solving abilities and the capacity to resolve conflicts calmly and effectively are vital.
• Leadership: Strong leadership skills are required to inspire and motivate a team.
• Adaptability: The ability to multitask and thrive in a fast-paced environment while working flexible shifts, including nights, weekends, and holidays, is a key requirement.
• Technical skills: Proficiency with property management software (e.g. Opera) and standard office applications is required.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities:

• Supervise and perform fault diagnosis, trouble shooting and maintenance of power system/component in workshops and on-board vessels
• Lead a team of electricians to complete CM and PM tasks in safe and timely manner
• Ensure the safety and welfare of the team members being assigned
• Liaise with client and subcontractors pertaining to maintenance programs
• Partner with SRM to ensure delivery of project milestones

Requirements:

• Diploma or Degree in Electrical & Electronics Engineering
• Experience in power engineering and maintenance of electrical components
• Knowledge in reading electrical circuit diagram.
• Experience in testing/calibration of high/low voltage equipment or fault analysis
• Knowledge in both electrical/electronic system
• Experience in DC system preferred
• Able to lead and manage a small team to complete jobs assigned
• Able to motivate and create a positive working environment and culture in the department
• Willing to work in Changi area
• Able to work in outdoor environment-heat, grease, dust
• Those with no prior experience are also welcomed to apply
• Only Singapore Citizens need apply

Other Information:

• Location: Changi
• Transport provided at or nearby: Jalan Bahar, Pioneer MRT, Boon Lay MRT, Lakeside MRT, Jurong West & East, Jalan Bukit Merah, Choa Chu Kang MRT, Bukit Panjang Plaza, Woodlands, Sembawang MRT, Yishun MRT, Bishan MRT, Ang Mo Kio MRT, Hougang Ave 8, Sengkang Square, Punggol Central, Pasir Ris MRT, Tampines MRT, Tanah Merah MRT
• 5 days work week
• Working Hours: 7.45am-5pm