Total 331 Customer Service job vacancies in Tuas

Scope of Works :

• Support school security and daily operations
• Maintain stock of supplies and liaise with vendors
• Ensure cleanliness of school premises
• Provide logistics support for school events

Requirements:

• Good communication and teamwork skills
• Experience in logistics or cleaning is an advantage
• Physically fit and able to handle operational tasks
• Preferably at least 2 years of relevant working experience

A Premium Student Care is seeking Student Care Teachers for our Pioneer campus!

Roles & Responsibilties:

• Supervise primary school students to ensure the completion of daily homework.
• Ensure the safety and timely transfer of children from school to the student center.
• Maintain regular communication with parents or guardians to update them on children’s progress and behavior.
• Coordinate the transportation of children from nearby schools.
• Perform administrative tasks, including sales, fee collection, and form submission, while ensuring the upkeep of the center premises.
• Undertake any other ad-hoc duties delegated by the Centre Head.

Requirements:

• Proficient in guiding primary school core subjects i.e. English, Math and Science.
• Demonstrates excellent work ethics and integrity.
• Maintains a positive attitude when encountering challenges.
• Genuine love for children and a passion for the learning process.
• Displays a strong passion for nurturing and fostering the development of children.
• Experience in working with children is preferred, although candidates without experience are encouraged to apply, as training will be provided.

Working Hours: 10am to 7pm

Job Summary:

As a Business Support Executive in the bus industry, you will be responsible for providing administrative and operational support to ensure the seamless functioning of the organization. You will work closely with different departments and play a vital role in maintaining productivity, customer satisfaction, and compliance with industry regulations.

• Provide support on transport operations of multiple international and local schools
• Effective management as per client's instruction and daily operations
• To be involved in planning and optimizing departmental annual budgets to create strategies for organizational growth together with Business Support Lead
• Assist in Transport IT System queries
• To be involved in account receivable matter with finance team
• To be involved in implementation of Transport IT system for various stakeholders
• To be involved in local subsidies
• To work closely with Business Support Lead to prepare for contract tendering documents
• To provide timely verification and resolution of payment matters or issues such as subcon invoice. Bus Attendant salary and bus fare collection
• Any other ad hoc duty requested by Business Support Lead or Head of School

Interested candidates, please submit your updated resumes to Human Resource via email at yani@wts.com.sg or call 6799 6881.

Job Description

1.     Perform detailed cooling load calculations and thermal analysis for data halls, including rack-level heat load assessments.

2.     Design, review, and optimize ACMV systems, including:

- CRAC/CRAH units

- Chilled water systems

- Cooling towers and pumps

3.     Lead and support cooling system upgrades and retrofits, ensuring minimal disruption to live data center operations.

4.     Evaluate system performance using KPIs such as:

o  Power Usage Effectiveness

o  System Efficiency

5.     Conduct energy optimization studies and recommend improvements (e.g., air flow management, containment strategies, setpoint optimization).

6.     Support capacity planning and future expansion work based on IT load growth.

7.     Review engineering drawings, method statements, and ensure compliance with design intent and operational requirements.

8.     Work closely with operations teams to implement EOPs/MOPs for mechanical system interventions.

9.     Participate in risk assessments, failure mode analysis, and incident investigations related to cooling systems.

10.  Ensure all works comply with relevant standards and regulatory requirements in Singapore

Required Qualifications
1.     Bachelor’s Degree / Degree in Mechanical Engineering or related field

2.     Additional certifications relevant to theindustry is an added advantage 

3.     1-2 years’ experience maintainingelectrical, mechanical, fire protection system in a data centre environment

4.     Experience and knowledge of MEP equipmentsuch as CAHU, CRAC, ACMV systems, pumps, cooling towers, UPS, generators, etc.

5.     Strong technical expertise in thermalmanagement, cooling load calculations, and energy efficiency improvements,supporting design and upgrading of cooling systems in data centre environments.

6.     Strong problem-solving abilities,communication skills, and the ability to work independently and as part of ateam

7.     Strong written and verbal communicationskills

8.     Proficient in Computer skills eg.Microsoft office, google emails , docs etc.

9.     Shift work & Standby Duty is required(Shift allowance available)

PRIMARY DUTIES AND RESPONSIBILITIES

1. Be responsible for supporting day-to-day operations for providing technical assistance with equipment operation.
2. To perform below equipment testing and auditing check.

• Computer
• iPhone
• MacBook
• Router

3. Responsible for all technical issues/escalation (e.g., repair keyboard, PC/laptops)
4. Perform specimen handling, control and tracking functions to identify and troubleshoot defective materials.
5. Ensuring all inspection procedures perform is comply with client’s standard of procedure and completed within the timeline assign.
6. Records and report equipment failure discovered during the preventive maintenance cycle
7. Be the main contact point with internal and external stakeholders
8. Assist in the evaluation of new or modified techniques when required.
9. Performs other job-related functions as and when required by superior.

JOB REQUIREMENTS

• Candidate must possess least Degree and above preferably in digital systems and computer Engineering.
• Knowledge of R2, Responsible Recycling for E-Waste.
• Advantage knowledge of Life Cycle for personal computer.
• At least 3 years of working experience in the logistic / 3PL / Supply Chain is required for this position.
• Proficient with computer function and SAP knowledge.
• Meticulous, detail-oriented, organized and able to prioritize tasks.
• Ability to work independently with minimum supervision, multitask and work well in a fast pace’s environment.
• Positive customer service skills with an ability to communicate eloquently and effectively.

Roles & Responsibilities

Required Skills:

• A logical and systematic approach to work;
• Good time management ability;
• The ability to effectively solve issues and make decisions, as well as think laterally and offer creative solutions that may arise in freight transportation;
• Commercial awareness and numeracy skills;
• Negotiation and analytical skills;
• Some degree of IT literacy and the ability to handle electronic data;
• The ability to manage change;
• Strong interpersonal skills and the ability to work well as part of a team, as well as manage people;
• Must have effective communication skills and the ability to handle multiple tasks all with an attention to fine detail;
• A positive attitude to continued learning.

Requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 1 Year(s) of working experience in 3PL Logistics Service Sector is required for this position.
• Experience in Chemical Industry is an advantage
• Familiar with business software: WMS/EOS/JDA/SAP is preferred.
• Preferably Non Executive specialized in Logistics/Supply Chain or equivalent

The NTU Office of Commercial and Auxiliary Services (OCAS) is responsible for the strategic planning, management, and marketing of commercial real estate, hospitality (including Nanyang Executive Centre) and auxiliary services (car parks and shuttle bus services) in NTU main campus and NTU@one-north.

The Nanyang Executive Centre (NEC) is located at the NTU Main Campus. Currently undergoing refurbishment, the NEC features 150 guestrooms and aims to offer a premier venue for corporate training, retreats and private events.

We are looking for an experienced and service-oriented Duty Manager to take operational responsibility for the property during assigned shifts. The role will serve as the senior on-site leader, ensuring the smooth functioning of all departments, delivering exceptional guest service, and managing any issues that arise.

Key Responsibilities:

Guest services and relations

• Serve as the main point of contact for guests during a shift, handling inquiries, special requests, and complaints with diplomacy and tact.
• Greet VIP guests upon arrival and assist with their check-in and departure.
• Ensure that all guest-facing staff provide outstanding and courteous customer service.
• Take ownership of any guest-related defects or issues and implement corrective actions to ensure full guest satisfaction.

Operational management

• Supervise the front office team to ensure efficient operations.
• Coordinate with all departments, such as housekeeping, maintenance, and food and beverage, to ensure seamless guest service.
• Conduct routine inspections of all public areas, including the lobby, ensuring they are clean, orderly, and well-maintained.
• Monitor daily activities, occupancy levels, and special events to ensure appropriate staffing and readiness.
• Ensure compliance with all legal requirements and NEC policies, including health, safety, and security procedures.

Staff supervision and development

• Manage daily staffing needs by planning and assigning tasks to front office personnel.
• Train, coach, and motivate the front desk team to uphold high service and quality standards.
• Monitor staff performance, appearance, and conduct, providing feedback and taking disciplinary action when necessary.

Emergency and crisis response

• Act as the primary incident controller during emergencies such as medical incidents, security breaches, or natural disasters.
• Have a strong knowledge of fire and evacuation procedures and coordinate guests and staff during any emergency.
• Maintain an accurate log of notable incidents for management review.

Financial and administrative

• Handle billing and payment issues that arise during a guest's stay.
• Authorise certain allowances or rebates as per DOA.
• Keep detailed records of operations, including financial transactions and performance.
• Contribute to the management of departmental budgets.

Requirements:

• A diploma or degree in Hospitality Management, Tourism, or a related field.
• Previous experience in the hospitality industry is essential, with a minimum of 3 years in a similar or supervisory role.
• Customer service: A customer-focused mindset and a passion for providing exceptional service are crucial.
• Communication: Excellent verbal and written communication skills are necessary for interacting with guests, staff, and management.
• Problem-solving: Strong problem-solving abilities and the capacity to resolve conflicts calmly and effectively are vital.
• Leadership: Strong leadership skills are required to inspire and motivate a team.
• Adaptability: The ability to multitask and thrive in a fast-paced environment while working flexible shifts, including nights, weekends, and holidays, is a key requirement.
• Technical skills: Proficiency with property management software (e.g. Opera) and standard office applications is required.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities:

• Supervise and perform fault diagnosis, trouble shooting and maintenance of power system/component in workshops and on-board vessels
• Lead a team of electricians to complete CM and PM tasks in safe and timely manner
• Ensure the safety and welfare of the team members being assigned
• Liaise with client and subcontractors pertaining to maintenance programs
• Partner with SRM to ensure delivery of project milestones

Requirements:

• Diploma or Degree in Electrical & Electronics Engineering
• Experience in power engineering and maintenance of electrical components
• Knowledge in reading electrical circuit diagram.
• Experience in testing/calibration of high/low voltage equipment or fault analysis
• Knowledge in both electrical/electronic system
• Experience in DC system preferred
• Able to lead and manage a small team to complete jobs assigned
• Able to motivate and create a positive working environment and culture in the department
• Willing to work in Changi area
• Able to work in outdoor environment-heat, grease, dust
• Those with no prior experience are also welcomed to apply
• Only Singapore Citizens need apply

Other Information:

• Location: Changi
• Transport provided at or nearby: Jalan Bahar, Pioneer MRT, Boon Lay MRT, Lakeside MRT, Jurong West & East, Jalan Bukit Merah, Choa Chu Kang MRT, Bukit Panjang Plaza, Woodlands, Sembawang MRT, Yishun MRT, Bishan MRT, Ang Mo Kio MRT, Hougang Ave 8, Sengkang Square, Punggol Central, Pasir Ris MRT, Tampines MRT, Tanah Merah MRT
• 5 days work week
• Working Hours: 7.45am-5pm

Why Join Us?

• 44-hour work week, 5 days
• In-house staff canteen with meals provided
• Convenient location, just a short walk from Tuas Link MRT
• Exclusive staff discounts
• Access to a fully equipped in-house gym
• Immediate hiring, start work right away!

Job Responsibilities

• Prepare sales orders, delivery orders, invoices and other necessary documents
• Attend to customers queries with prompt and professional service
• Ensure timely execution of customers’ orders
• Communicate with customers via various channels.
• Liaise with internal departments and/or third parties to process order requests from customers.
• Maintain good relationships with customers by providing excellent sales support and accurate product information.
• Handle and resolve customers feedback issues.
• Any ad-hoc duties as assigned by Manager.

Job Requirements

• Diploma in any relevant discipline
• At least one year of experience in customer service is preferred
• Customer-oriented with positive attitude and pleasant personality
• Excellent interpersonal, communication, problem solving and phone/email etiquette skills
• Can work independently in a fast-paced environment with minimum supervision

Job ID: 20144

• Working hours: 8.30am - 5.30pm
• Location: West
• Salary: up to $4,000 (Depending on experiences)

Job Description

• Issue invoice, PO, and liaise with customers on sales admin related matters.
• Manage records of inventory and provide shipping instructions to warehouse.
• Process payroll, make CPF and SDL contributions, expense claims and income tax.
• Liaise with accounting firm in preparation of documents and for audit.
• Manage accounts receivable and ensure payments are received and processed.
• Order stock from Japan and maintain inventory levels.
• Manage office facilities, replenish office supplies and renew contracts as needed.
• Provide support to expats such as making hotel reservations and other general affair matters
• Support Sales, respond to customer inquiries and cover in absence when needed.
• Prepare reports for the headquarters in Japan
• Any other adhoc duties as assigned by superiors.

Job Requirement

• At least 2 years of working experience.
• Proficiency in Japanese language at advanced conversational level is required to liaise with stakeholders in parent company in Japan.
• Experience in administrative roles and payroll processing is preferred.
• Sales admin and basic accounting knowledge is highly desirable but not a requirement.
• Food industry (both manufacturers and distributors) insiders would be a plus.
• Meticulous, as this role handles numbers

Interested applicants, kindly send your updated resume to Joanne (R21101135) Joanne@pasona.com.sg with the email subject header "Job Application for "20144, Administrator cum Sales Support".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Company Overview

TONG TAR TRANSPORT SERVICE PTE LTD is a transportation company specializing in moving people safely. We prioritize safety and customer satisfaction in delivering reliable transport services.

Job Summary

You will independently manage transport operations for the school transport division, focusing on customer service, route planning, crew management, and driving process improvements to ensure safe, efficient, and high-quality service delivery.

Responsibilities

• Strategize, plan, and execute transport operations to ensure smooth and efficient service delivery
• Lead and manage coordinators and bus crew, both internal and external, to maintain operational effectiveness
• Receive and process route orders and onboard passengers according to established procedures
• Communicate with customers and stakeholders to address queries and facilitate onboarding processes
• Plan and assign routes to appropriate drivers, ensuring optimal route coverage and safety
• Lead training sessions to uphold service quality standards among transport crew
• Proactively handle customer feedback, queries, and complaints to enhance service satisfaction
• Adopt and promote IT tools and technology to improve workflow and train crew members accordingly
• Maintain focus and multitask effectively to meet customer deliverables under pressure
• Demonstrate a good sense of road direction to support route planning and driver coordination
• Exhibit a positive, willing attitude as a learner, worker, and leader within the team

• Under the direction of the Supervisor, provides dedicated support to the Field Service Organization and our customers.

• Organize travel arrangements including travel request approval, hotel, flights, hire car, visas, work permits, EHS matters, collecting all required supporting documents prior to dispatch etc.

• Assist to place purchase order to sub-vendors and verify invoices.

• Updates data files, personnel database, and controlled documents.

• Monitoring and updating of job planning schedule.

• Assist with Field Service assignment tracking and manpower scheduling.

• Administration of quotations and purchase orders.

• Assist with preparation of job-related crew letters.

• Performs general office work and any other ad hoc requirements.

• Required to work outside the normal office hours or weekends (home base or office) due to changing service demands.

• Capture and input Field Service jobs associated costs (man-hours and expenses) into ERP system including collection of timesheets and expense reports.

• Assist in preparation of Sales Invoice, calculation of invoice amount as per PO definition.

• Assist to provide support to customers in all enquiries in invoicing matters.

• Support to Technical Service Department for dispatching, invoicing etc.

• Maintain FSE utilization, CVs, Safety training records, personal information and all data pertaining to work and dispatch.

• Filing of quotation and sales invoices.

• Maintains approved vendor list (AVL) including personnel details.

• Support Finance and EHS for internal/external audit.

• Provide Installation and commissioning of machining centres or EDM machines with complexity at customer site.
• Conduct pre-installation assistance to customer as well as post installation visit and check up.
• Provide field service support and troubleshooting to the machines for local & overseas customers
• Responds to customer complaints and Perform scheduled and un-scheduled service support.
• Diligent attention to details and ability in analyzing the critical issues (Electrical & Mechanical).
• Prepare complete service reports and details on daily service job and customer correspondence
• Educate customers on basic maintenance & technical support of machine tool for customer's benefits
• Properly document, label, and return all defective parts resulting from service and repair
• Ensure all tools & equipments used are calibrated in good working order to Makino Standards.
• Ensure all tools and equipment provided is kept safe, and secure.
• Update service reports on all activities carried out on site into the system and ensure to complete all required documentation including the expense report, in a timely manner
• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site.
• Provide technical support to other Field Service engineers in the field.
• Develop and maintain relationship with customers
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements

• ITE/Diploma in Mechanical / Mechatronics Engineering or related field.
• At least 2 years experience in the related field as Service Engineer preferably in the installation & service of CNC machines.
• Strong electrical trouble shooting experience is an added advantage
• Good in MS Office and general computer knowledge
• Passion on Field Service
• Good Communication & Interpersonal skills
• Strong time management skill
• Ability to travel to clients on standby weekends / night
• Able to travel from time to time for project & regional support, and willing to travel overseas.

Company Overview

Hwappu Group (ワップ コーポレーション) is an integrated environmental enterprise with product development, manufacturing, and sales. It operates R&D and service centers in Japan, Singapore, America, Thailand, and China.

Job Summary

Lead technical operations, after-sales service, and engineering support for water purification and intelligent equipment, ensuring system stability and operational excellence across Singapore and regional markets.

Responsibilities

• Lead and manage technical operations and after-sales service for water purification systems, smart water dispensers, vending machines, and related equipment to ensure high service quality and equipment reliability
• Develop and implement technical standards and procedures to enhance service efficiency and operational consistency across locations
• Oversee installation, troubleshooting, and urgent repair of machines on-site to minimize downtime and maintain customer satisfaction
• Build, train, and lead a localized technical service team to deliver effective field support and continuous improvement
• Analyze technical failures and operational issues to develop preventive measures and optimize system performance
• Coordinate with cross-functional teams and regional offices to align technical service strategies and share best practices
• Monitor key performance indicators related to equipment stability and service delivery to drive continuous operational excellence

Job Description & Requirements

We are seeking a motivated and technically skilled Wire Cut / EDM Application Engineer to join our team. This role blends customer-facing support with technical expertise, ensuring optimal machine performance while contributing to product innovation. The ideal candidate thrives on hands-on engineering, enjoys problem-solving, and values close collaboration with both customers and product teams.

Key Responsibilities:

• Conduct pre-sales test cuts to demonstrate machine performance and capabilities.

• Provide post-sales support, including troubleshooting and technical assistance.

• Deliver training sessions to new users to ensure effective machine operation.

• Collaborate with product development teams by sharing customer and market feedback to guide new product design.

• Travel to regional countries as needed to support customers, deliver training, and conduct demonstrations.

Requirements:

• Minimum Diploma / Degree in Engineering (Mechanical, Manufacturing, or a related field).

• Strong interest in hands-on work with machinery

• Proficiency in SolidWorks, Microsoft Office

• Excellent critical thinking and problem-solving skills

• Strong communication skills for customer interaction and training

• Willingness to travel regionally when required.

• Prior experience as a machine user (Wire Cut/EDM) is an advantage.

• Background in application engineering or technical support roles is beneficial