Total 210 Customer Service job vacancies in D26 Springleaf, Upper Thomson

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possiblewhen human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future 
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘A’ level/ Diploma in any field.
• At least three (3) years of relevant working experience in handling contact centre cases in a call centre or service industry environment.
• Good knowledge of MS Excel and PowerPoint with knowledge on basic reports preparation.
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative.
• Knowledge of Quality terms, tools, and methodologies.
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English and the language of supporting market.
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You will play a strategic role in delivering excellent service to our partner brands by leading advanced analytics initiatives, guiding junior analysts, and translating complex data into clear business actions.

You will be responsible for:

• Lead end-to-end data analytics initiatives, from problem definition and data extraction to insight generation and business recommendations.
• Design, own, and continuously enhance enterprise-level dashboards, scorecards, and performance frameworks to track KPIs and SLAs across programs.
• Act as a strategic analytics partner to cross-functional stakeholders (Operations, WFM, QA, L&D, Sales Enablement, and Leadership), translating business objectives into scalable data solutions.
• Conduct complex deep-dive and root-cause analyses to identify performance gaps, risks, and growth opportunities, and present clear, actionable recommendations to senior stakeholders.
• Support and influence forecasting, capacity planning, and performance modelling to enable proactive and data-driven business decisions.
• Drive automation and optimisation of reporting processes to improve efficiency, accuracy, and sustainability at scale.
• Ensure high standards of data governance, integrity, security, and compliance across all analytics deliverables.
• Provide thought leadership through data storytelling, guiding stakeholders to interpret insights and take decisive action.
• Mentor, coach, and review the work of Business Analysts, ensuring quality, consistency, and capability uplift within the team.
• Collaborate closely with management to shape analytics roadmaps and contribute to continuous improvement initiatives that enhance operational excellence and the Quality Management System of TDCX.
• Perform any other duties and responsibilities assigned by management from time to time, within the scope of employment and in support of organisational objectives.

Who are we looking for?

• Diploma or Bachelor’s Degree in an analytics-related discipline; Post Graduate Diploma or Professional Degree in any field is also acceptable.
• Preferably with 5 years of relevant working experience in analytics, business intelligence, or a related field.
• Strong hands-on experience in conceptualising, designing, developing, testing, implementing, and supporting data solutions that drive business outcomes.
• Demonstrated ability to analyse complex and diverse datasets and translate insights into compelling, executive-ready visualisations and narratives.
• Experience in managing, mentoring, or leading a team of analysts, with the ability to guide priorities, review outputs, and uplift analytical capabilities.
• Proactive and inquisitive mindset, with the confidence to challenge assumptions and influence decisions constructively.
• Excellent stakeholder management, communication, and presentation skills, including the ability to engage senior leadership.
• Highly detail-oriented, independent, and capable of managing multiple priorities under pressure.
• Strong proficiency in advanced Excel and Google Sheets for analytics is required.
• Proficiency in analytical tools such as Tableau, Power BI, Looker, Klipfolio, Qlik, R, or Python.
• Adaptable and comfortable working across different stakeholders, business models, and fast-changing project environments.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

About us:

Esco Lifesciences Group is improving lives through science! Headquartered in Singapore, expanded globally with factories and offices in 43 locations around the world, Esco is building a synergistic ecosystem of life science tools, diagnostics, therapies, and technologies to improve human lives.

With nearly 50 years of history and a strong foundation in Singapore, Esco is a dynamic, fast-growing, mid-sized multinational organization that bridges East and West. We offer a diverse, inclusive, and globally connected environment where you’ll collaborate with top experts and visionary clients worldwide. As we accelerate our global expansion, you’ll have the unique opportunity to grow your career in tandem with the company, driving innovation and shaping a healthier, more equitable, and resilient future.

Role Summary:

The Service Operations Assistant is the backbone of the service department, ensuring that field engineers have the parts and certified tools they need for daily operations. This is a versatile role that combines inventory management, technical equipment maintenance, and administrative procurement support, alongside ensuring the service facility remains a clean and professional workspace.

Key Responsibilities:

1. Store & Inventory Management

• Manage the service store inventory, including receiving, picking, packing, and labeling of spare parts.
• Prepare "job kits" for Field Service Engineers daily to ensure they have all necessary components before heading to customer sites.
• Conduct regular stock-takes and monitor inventory levels to initiate timely replenishment requests.
• Support the main warehouse team with the physical loading and unloading of cargo and general movement of stock.

2. Equipment Maintenance & Calibration

• Act as the custodian for all engineer testing and measurement equipment, maintaining a master register of all assets.
• Maintenance & Repair: Responsible for the general maintenance and basic technical repair of testing equipment (e.g., checking battery health, replacing fuses, and ensuring mechanical integrity).
• Calibration Program: Coordinate external calibration schedules with third-party labs and ensure all equipment is within its valid certification period.
• Maintain meticulous records of calibration certificates and "As-Found/As-Left" data for audit readiness.

3. Facility Upkeep & Housekeeping

• Area Cleaning: Take daily ownership of the cleanliness and organization of the service department, workshop area, and service store.
• Ensure the workspace is free of clutter and compliant with safety standards.
• Support general facility maintenance and address minor building-related needs.

4. Administrative & Procurement Support

• Convert supplier quotes into internal Purchase Requests (PR) and manage the progress of these requests through to delivery.
• Assist in updating service documentation, manuals, and digital records as required by the service manager.

Requirements

• Education: ITE Nitec or Diploma in an Engineering, Logistics
• Experience: 1–3 years of experience in a warehouse, store, or technical service environment.
• Technical Skills: * Basic "hands-on" mechanical or electrical aptitude to perform minor repairs on tools.
• Proficient in Microsoft Office (Excel) for inventory tracking and record-keeping.
• Experience with basic procurement or ERP systems is an advantage.
• Physical Attributes: Must be physically fit and willing to perform active tasks, including area cleaning and moving heavy cargo/equipment.
• Soft Skills: Highly organized with a strong sense of responsibility toward deadlines and audit compliance.

Job Highlights

• On the job training, opportunity for promotion
• 5 days work week, performance bonus, medical benefit, etc
• Friendly work environment

Job Description

Job Requirements / Responsibilities

1. Experience in project management, coordination, budget control & handling of necessary submissions to relevant authorities/ landlords etc

2. Ability to understand auto cad, layout plans, with some knowledge of installation methods

3. Knowledge in carpentry and graphic details .

4. Prepare and manage project schedule to ensure project completion within schedule.

5. Attend site meetings and inspections with suppliers and subcontractors.

6. Supervise projects closely to ensure conformity to specifications, quality, budgets and delivery schedule.

7. Updating and report on project progress and take appropriate actions to ensure project progress is on schedule.

8. Work closely with team, clients and contractors on timely project handover.

9. Self – motivated team player, committed and hardworking person.

10. Resourceful and able to work independently.

11. Able to manage multiple projects simultaneously, work well under pressure and tight project timeline.

12. Good interpersonal and communication skills.

13. Organised with effective time management skills.

14. Perform any other ad hoc duties as assigned.

15. Candidates with an interior design background, keen eye on design/ construction details are a plus.

16. Monthly base salary, commission per project and annual bonus upon target.

Years of Experience

Minimum 2 – 3 Years of relevant experience in project management of interior fit-out works or props setup, printing management and marketing campaign.

Interested candidates are invited to submit your updated resume.

Please include the below information in your resume:

· Current and expected salary

· Reasons for leaving current company

· Date of availability

You will manage the customer service counter, attend to shoppers and tenants’ enquiries/feedback, support Marketing Communication activities including but not limited to issuing of contest coupons / gift vouchers, handling of promotional gift / bank rewards redemptions, handling systems relating to shopper management and loyalty programme, and other administrative duties.

Requirements:

• Minimum GCE ‘N/O’ level with at least 2 years’ relevant experience. Diploma holders will have an added advantage
• A pleasant personality with good spoken communication and customer service skills are essential
• Team player with ability to work independently
• Able to work shifts, weekends and public holidays
• 5 days work week
• Candidates with experience in shopping mall or service industry are encouraged to apply

About Us: Achievers Dream Learning Centre proudly stands as Singapore’s first Chemistry Tuition Centre equipped with an NEA-approved Chemistry Practical Lab, offering a positive learning experience for students from Upper Primary to Junior College.

We’re searching for a dedicated and enthusiastic Intern to join our passionate team, supporting our mission in teaching, curriculum development, and lab operations. If you’re looking for hands-on experience in a supportive environment, this role is perfect for you!

Your Role: A Day in the Life of an Intern

As an Intern at Achievers Dream, you’ll play a vital part in assisting our Teachers and Lab Technicians. Each day, you’ll:

• Enhance Curriculum: Collaborate with the team to develop, refine, and innovate chemistry curriculum materials.
• Support Learning: Work closely with teachers to deliver lessons and provide one-on-one guidance to students.
• Prepare for Experiments: Mix and prepare solutions, set up lab experiments, and organize equipment.
• Record Data: Assist in tracking and analyzing experimental data to support student learning.
• Handle Operations: Perform essential administrative tasks, maintain lab safety, and ensure everything is organized and ready to go.

What Makes Us Unique: Our Culture

At Achievers Dream, we foster a clan-oriented culture where collaboration, mentorship, and teamwork are paramount. We embrace learning from our mistakes, encourage open communication, and support one another every step of the way. It’s a place to grow, learn, and contribute meaningfully.

Who We’re Looking For: Ideal Candidate Profile

We’re excited to meet someone with:

• A Problem-Solver’s Mindset: Adaptability and creative thinking to overcome challenges.
• Team Spirit: Strong collaboration skills and a positive attitude.
• Detail-Oriented Focus: Meticulousness in organization and record-keeping.
• Passion for Education: A genuine enthusiasm for teaching, chemistry, and curriculum development.
• Chemistry Background: A relevant degree or experience in chemistry is a bonus!

Perks & Working Hours

Hours:

• 4 weekdays + 1 weekend or 3 weekdays + 2 weekends
• Weekdays: 1pm to 9pm
• Saturdays / Sundays: 8.30am to 6.30pm

Ready to Dive In?
If you’re passionate about chemistry, love to teach, and thrive in a dynamic, growth-oriented environment, we’d love to hear from you! Send your resume (in MS Word or PDF format) to admin@achieversdream.com.sg, and we’ll be in touch soon!

Minimum commitment period: 6 months or more

Esco Lifesciences Group provides enabling technologies, products, and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in over 20 countries, 8 manufacturing, and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1300 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest-growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products, and talent across the world, with global operations spanning the US, Europe, and Asia.

SERVICE ENGINEER

Main Duties:

The ideal candidate will be involved with equipment installation, after-sales services such as calibration, certification and preventive maintenance, and service documentation and reports. Candidate must have strong interpersonal skills, independent, and able to work under pressure in a fast-paced environment.

Responsibilities:

· Field service support for Esco products

· Handle all breakdown calls in the earliest response time

· Ensure a high level of customer satisfaction and effectively manage customer expectations

· Prepare field service reports and related documentation.

· Monitors repairs and maintenance activities to ensure operational efficiency and to target required hours for machine repair

· Responsible for decisions when to instigate the escalation process in order to resolve a customer concern/issue.

· Perform troubleshooting, commissioning, and certification of units promoted

· Provides effective teamwork, building a strong relationship with customer contacts

· Carry out hands-on training for field service organizations internationally when needed

The Ideal Candidate Would Possess:

· Diploma or Degree in Engineering or related field.

· Fresh graduates are welcome to apply!

· With at least one (1) year working experience in equipment repair and troubleshooting.

· Proven experience in calibration or metrology laboratories is highly preferred

· Candidates from air conditioning, HVAC, or refrigeration repair and maintenance backgrounds are also welcome to apply.

· Good command of spoken and written English

· Good analytical and problem-solving skills

· Willing to travel locally and abroad

• Reputable Community Healthcare Organization

• Competitive Remuneration package

• Good Career Exposure

As a Senior Nurse Manager (Home Care), you will be responsible for the following duties:

• Lead and manage home nursing operations, including service delivery, resource allocation, and care coordination across multidisciplinary teams

• Ensure regulatory compliance with MOH guidelines, Singapore Nursing Board standards, and internal policies

• Drive clinical governance and quality initiatives, focusing on patient safety, risk management, audits, and continuous improvement

• Develop and execute strategic plans with HOD to achieve clinical, operational, and business KPIs

• Oversee SOP development and implementation, ensuring alignment with evidence-based practices and nursing standards

• Build and lead a high-performing team through recruitment, training, competency development, and performance management

• Mentor nursing leaders (e.g., Nurse Managers, Clinicians, Educators) to strengthen leadership and clinical capabilities

• Collaborate with senior management and external stakeholders to develop new programmes and innovative care models

• Foster a culture of professionalism, accountability, and continuous learning, including participation in training and service improvement initiatives

Requirements:

• Min. Diploma in Nursing.

• Registered in Singapore Nursing Board.

• Min 5 years of nursing management or health services management experience, including at least 3 years in people management, with community care exposure.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: APPLY@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE        : 19C9777

• Reputable organization
• Attractive compensation and benefits
• West working locations

As a Patient Service Officer, you will be responsible for the following duties:

• Warmly welcome patients, manage registrations, schedule appointments, and maintain patient records.
• Handle billing transactions, payments, insurance claims, and assist patients with billing inquiries or financial support options.
• Provide support to healthcare staff during examinations and procedures, ensuring smooth clinic operations.
• Monitor, restock, and manage clinic supplies and medications while maintaining a clean, organized environment.
• Respond promptly and professionally to patient inquiries and concerns.

Requirements:

• Minimum GCE 'O' Level

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email: APPLY@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

About Us:

Kangaroo Learning Center Pte Ltd (“KLC”) was incorporated on 7 May 2022. Our headquarters was established in 2014 and is a leading training institution in China, providing tuition to more than 100,000 students annually. KLC is a rapidly growing tuition centre in Singapore, dedicated to providing high-quality education in mathematics. The centre offers a range of academic and enrichment programs for students of different ages, including primary and secondary school students, as well as those preparing for the PSLE, Math Olympiad, GCE ‘O’-Level and ‘A’-Level examinations. As a young and dynamic organization in Singapore, we are committed to fostering a culture of innovation and initiative. We believe in nurturing individuals who take ownership of their roles and see themselves as co-partners in our journey towards educational excellence. Join our team and be a part of an exciting environment where you can contribute to shaping future leaders.

Job Overview:

We are seeking a dynamic and customer-focused individual to join our tuition centre as a Customer Relations (Front Desk) representative. The ideal candidate will be the first point of contact for students, parents, and visitors, ensuring a positive and welcoming experience. The Customer Relations (Front Desk) role is crucial in maintaining a positive and professional image for our tuition centre.

Job Responsibilities:

• Greet students, parents, and visitors as they enter and provide a welcoming atmosphere
• Respond to inquiries from students and parents regarding course offerings, schedules, fees, and other relevant information
• Assist with enrolment process, including completing registration forms, explaining tuition policies, and collecting necessary documentation
• Schedule appointments for students and parents to meet with teachers or staffs as needed
• Handle phone calls and emails promptly and professionally, addressing questions and concerns effectively
• Collect tuition fees and ensure accurate recording of payments
• Manage, maintain and update student records, administrative documents and centre-related supplies
• Record all math questions in the system
• Assist in marketing activities, such as distributing flyers, promoting special events, and collecting feedback from students and parents
• Handle customer complaints and concerns with empathy, addressing and resolving issues to the best of your ability, and escalating as necessary
• Perform general office tasks, such as photocopying, filing and organising office supplies
• Inspect tuition centre and office regularly and report any non-compliance and support essential maintenance of facilities and equipment, coordinate with vendors for repair and maintenance of tuition centre as and when required
• Administrative duties and other ad-hoc duties as assigned

Job Requirements:

• Min. GCE O’ Levels
• No experience required, training will be provided
• Good interpersonal, oral and written communication skills
• Enjoys a fast-paced work environment, able to multi-task and meticulous, strong under pressure, detail-oriented, and possesses strong logical thinking skills.
• 44 hours per week, able to commit weekdays (inc. evenings) & weekends

• Competitive Remuneration Package
• 5 Days, Office Hours
• Close Proximity to Public Transport

As a Lead Centre Manager, Active Aging Centre, you will be responsible for the following duties:

• Oversee operations and performance of Active Ageing Centres ensuring smooth service delivery for seniors.
• Lead and support AAC Supervisors, fostering a positive team culture.
• Assist in staff recruitment and training, collaborate with supervisors to ensure consistent service standards.
• Ensure compliance with SOPs, contingency plans, and policies.
• Manage incidents, audits, public inquiries, and feedback.
• Monitor and report centre statistics to management and authorities. Coordinate facility maintenance, procurement, and vendor management.
• Plan manpower deployment for optimal coverage across centres.
• Oversee daily community care operations, guide the team in care management, budgeting, procurement, supplier and volunteer management, and review care performance and financial sustainability in line with community engagement goals.
• Promote the Asset-Based Community Development approach to recruit and activate residents as community champions.
• Manage volunteer recruitment, training, and database.
• Strengthen relationships with community partners, volunteers, and donors to support AAC objectives.
• Build partnerships with healthcare and community stakeholders for seamless service referrals and integrated care.
• Represent the organization at platforms like ICCS for collaborative planning.
• Coordinate cross-centre initiatives to align with organizational goals and community strategies.

Requirements:

• Possess Diploma or Degree in Social Work, Gerontology, Nursing, Allied Health or a related healthcare field.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: APPLY@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777

• Competitive Remuneration Package
• Career Opportunity in Home Care Nursing
• Mon - Fri, Office hours

As a Staff Nurse (Home Care), you will be responsible for the following duties: 

• Provide basic care such as checking and recording vital signs, maintaining patients' hygiene and assisting with daily activities like dressing or eating. 
• Assessing patients’ condition and implement nursing care plan.
• Performing nursing procedures such as wound dressing and management, removal of stitches, venepuncture, changing of urinary catheter and etc.
• Ensuring continuity of treatment plans for patients.
• Maintain accurate documentation of procedures carried out and medications dispensed.
• Reporting to patients' primary care provider.
• Offer a professional source of comfort to the patients and their families.
• Explain the patients' condition or symptoms, listen to their concerns and relay information between the patient and their family.
• Administer certain medications to patients under the orders of a physician.
• Monitor patients' pain levels at end of life, and continue to offer solutions to physical discomfort, including pharmaceuticals and /or therapies.
• Guide their patients through end-of-life emotions and are there to support patients when family is not available.

Requirements:

• Possess at least a Diploma in Nursing with a valid registration with Singapore Nursing Board

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
APPLY@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777

About Pet Lovers Centre:

Pet Lovers Centre Pte Ltd is one of the largest and oldest pet care retail chain in Southeast Asia since founded in 1973. Pet Lovers Centre Group, which currently leads 6 subsidiaries, is headquarted in Singapore and currently has over 150 outlets spanning across 5 countries in South-East Asia.

Highlights:

• Competitive Remuneration Package

• Great Career Exposure and Growth

• Convenient Working Location

As a Head, Psychosocial Support, you will be responsible for the following duties:

• Lead and oversee all psychosocial support services (social work, counseling, bereavement, spiritual collaboration).

• Ensure holistic, patient- and family-centered hospice care aligned with organizational standards.

• Supervise, mentor, and evaluate social workers and psychosocial team members.

• Manage recruitment, staffing, and professional development of the department.

• Oversee psychosocial assessments and individualized care plans.

• Provide consultation and crisis intervention for complex patient/family cases.

• Develop and enhance bereavement and caregiver support programs.

• Collaborate with the multidisciplinary team (physicians, nurses, chaplains) in care planning.

• Ensure compliance with hospice regulations, accreditation, and quality standards.

• Handle administrative duties including budgeting, reporting, KPI monitoring, and strategic planning.

Requirements:

• Master’s degree in Social Work, Counseling, Psychology, or related field.
  Experience in hospice, palliative care, or healthcare leadership.

• Strong knowledge of end-of-life care principles.
  

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email
Email Address: APPLY@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE :        19C9777