Total 3 Internship level Customer Service job vacancies in Raffles Quay

Duties and Responsibilities:

• Support the Capesize broking team in the negotiation and fixture process by providing timely market intelligence and operational support.
• Monitor and analyze dry bulk shipping market activities, with a focus on the Capesize segment.
• Prepare and distribute daily market updates, including vessel fixtures, freight rates, and route-specific developments to brokers and clients.
• Maintain and update centralized market databases to ensure the accuracy, relevance, and timeliness of information.

Detailed Day to Day task:

• Update and maintain daily records of Capesize fixtures and freight market developments across key trade routes.
• Compile and distribute morning market reports for brokers and clients.
• Support broker communications by preparing market updates and centralized data reports through internal communication channels.
• Ensure all market data, vessel positions, and cargo information are accurately maintained within internal systems.
• Assist brokers in distributing cargo and tonnage availability reports to targeted client groups.
• Follow up on vessel and cargo positions to ensure information remains current and actionable.
• Monitor market movements and provide relevant updates to support ongoing negotiations and commercial discussions.

Job Requirement:

• Good analytical skills with the ability to interpret market data and identify key trends.
• Excellent attention to detail and ability to manage routine, data-intensive tasks efficiently.
• Strong interpersonal and communication skills, with the ability to work effectively with internal stakeholders and clients.
• Customer-oriented mindset with a professional approach to communication.
• Proficiency in Microsoft Excel is required; knowledge of SQL or other data analysis tools is an advantage.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Self-motivated, proactive, and eager to learn about the dry bulk shipping industry.
• No prior experience required, training will be provided

Job Description:

1. Unit inspection, readiness/preparation:

Conduct quality inspection of 100% of the units to identify defects for rectification, ensuring that home units handed over to home buyers are in good condition. 

2. Defects Rectification

Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.

3. Unit handover to owners

Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

4. Handling Customer Complaints/ feedback

Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

Job Requirements:

- Diploma/university undergraduates from related field of studies with basic sustainability knowledge are welcome to apply

- Possess a good aptitude for learning skills and knowledge.

- Able to work well in a team and be an effective team player.

Requirements

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

Commitment Period: 2 months internship: August – September 2026

Want front-row access to one of Asia’s biggest energy events?

Join us at Enlit Asia, organised by Clarion Events, and be part of the team that makes high-level industry meetings actually happen.

This isn’t a back-office internship. You’ll be at the centre of the action, helping industry leaders connect, schedule, and meet smoothly at a large-scale regional event.

If you’re organised, people-oriented, and thrive in fast-paced environments, keep reading.

What You’ll Be Doing

You’ll support our official meeting programme, the platform that connects attendees, exhibitors, and decision-makers before and during the event.

Pre-Event (Before the Show Goes Live)

• Help attendees schedule meetings using the official event app/platform.
• Follow up with participants to complete pending meeting requests (yes, you’ll help drive engagement).
• Provide basic troubleshooting if someone gets stuck navigating the platform.
• Work with the team to ensure all meetings are properly recorded and updated.

You’ll learn how structured networking at large B2B events actually works behind the scenes.

Onsite (Where It Gets Real)

• Manage check-ins at the meeting zones.
• Ensure meeting rooms are ready and sessions run on time.
• Track confirmed meetings and update the system live.
• Troubleshoot real-time scheduling or app issues.
• Help maintain a smooth flow between back-to-back meetings.
• Coordinate quickly if there are changes, delays, or special requests.

You’ll be interacting with professionals across the energy sector, building confidence, problem-solving skills, and real-world experience.

We’re Looking For Someone Who:

• Is confident communicating with professionals.
• Stays calm under pressure (especially during live events).
• Is organised and detail-oriented.
• Enjoys helping people and solving problems.
• Can think on their feet and adapt quickly.
• Is comfortable using apps, digital platforms, and basic spreadsheets.

Bonus: If you enjoy operations, hospitality, or event management, this will be a great fit.

What You’ll Gain

• Hands-on experience in live event operations.
• Exposure to regional industry leaders and decision-makers.
• Strong coordination and stakeholder management skills.
• Real-time problem-solving experience (the kind employers love).
• A deeper understanding of how B2B networking events are structured.

This is perfect if you’re curious about events, operations, hospitality, business, or corporate engagement.