Total 807 assistant manager job vacancies in Customer Service category in Singapore

Responsibilities:

• Responsible as overall on-site person-in-charge for property management services under this Building

• Responsible for smooth building/ facilities management operation including developing guidelines/ Standard Operating Procedures and advise the Building Owner with options available and best resolution based on requirements and its practices and site circumstances.

• Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/ escalation.

• Responsible as Site Main Controller (SMC) under CERT team setup.

• Represent the Building Owner on Contractors’ management and to ensure Contractors’ safety compliance.

• Responsible for maintenance and upgrading activities including power shutdown for HT/LT (High Tension/Low Tension) servicing/genset load test, cyclical replacement works from planning, execution till defects closure.

• Responsible to advise Building Owner and make recommendation ensuring its maintenance regime by Contractors is timely, appropriate and adequate and licenses renewal/authorities submission are in compliance with latest authorities requirements, Acts, Regulations, Singapore Standards, Code of Practices.

• Responsible for preparation of annual OPEX/CAPEX budget, its control and monitoring.

• Liaison with its Users, customers and Contractors.

Requirements:

• Degree in Electrical Engineering / Mechanical & Air-Conditioning Engineering or equivalent with

• At least seven (7) years of relevant experience in managing similar facilities and data centre facilities, with three (3) years managerial roles in similar project scale and competent to handle key building infrastructure systems and FM200, VESDA, CRAU, BMS

• Compulsory certification:

• bizSAFE Level 2,

• CERT training / WSQ Respond to Fire & HazMat Emergency

• WSQ Implement Incident Management Processes

The role is responsible for managing day-to-day support of medium-scale maintenance projects, ensuring delivery in line with customer requirements and service level agreements. The Service Delivery Manager will coordinate health checks, application monitoring, incident handling, and customer queries. The position also involves managing vendors, service reporting, supporting business development, and guiding junior team members.

Responsibilities:

• Lead a team of Infra Engineers to perform managed service for entire IT Infrastructure
• Lead a team of Desktop Engineers to provide first level support and technical problem solving for non-IT end users
• Oversees and directs the day-to-day activities of an organization’s information technology (IT) infrastructure, ensuring that systems, services and applications work reliably and securely
• Monitoring and Incident Manage the performance of business-critical systems to prevent delays and quickly resolve ongoing issues
• Ability to engage organization’s management
• Set guidelines, policies and procedures and drive the execution
• Able to manage multiple deadlines - self-starter, able to prioritize appropriately
• Proficient in managing onsite as well as remote teams, as well as coordinating and communicating customer requirements
• Be proactive in highlighting potential issues or service improvement
• Provide supporting documentation, reports, and other information to management
• Expected to work during off-peak hours on system/maintenance activities
• Be a mentor to juniors

Essential Qualifications:

• High-level understanding of various complementing technologies including Systems, Network, Security, Databases, Monitoring, Patch management, High Availability, Business Continuity, and Automation
• Preferably having technical background in EUC and server management
• 5 – 7 years of working experience in IT, out of which at least 3 years in a team management role
• Possess excellent client service skills
• Positive, resourceful, creative and detail-oriented
• Passionate toward new and existing technologies
• Be effective in interpersonal communication and problem solving
• Sharp technical, analytical, and holistic problem-solving abilities
• Independent, accountable, and take ownership
• Ability to maintain trusting client relationships

Professional and/or Technical Certifications:

• ITIL Foundation certification

To apply,simply click the "Apply" button or send your updated profile to recruit@percept-solutions.com 

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Responsibilities:

• Assist patients with hygiene and oral feeding as needed

• Help lift, move, and transport patients safely

• Ensure patient safety and provide social-emotional support through activities

• Maintain a clean, organized, and comfortable environment

• Follow infection control protocols when caring for patients.

Requirements:

• Minimum qualifications: PSLE or WPLN

• Possess excellent customer service with a can-do attitude

• Capable of working both independently and as part of a team

• Possess the ability to work 3 rotating shifts, including weekends and public holidays

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Location: Jurong East Govt
Pay: $13 per hour (with CPF) / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week, with AM and PM shifts (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• HMI certification / BCA / HCA work experience.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Salary & Benefits

• Basic Salary: S$2,000-$2500
• Transport Allowance: S$150 per month
• Shuttle bus provided
• Location: Tuas

Responsibilities:

• Maintain proper filing, document scanning, and accurate record keeping.
• Handle and track petty cash claims before submitting to the accounts department.
• Manage incoming calls, emails, and general customer enquiries.
• Ensure the reception area remains clean and well-organized, and report any facility or maintenance issues.
• Receive, sort, and distribute mails, parcels, and deliveries.
• Welcome visitors, assist with registration, and inform the relevant staff of their arrival.
• Check, record, and file employees' medical certificates and related documents.
• Coordinate paper recycling and arrange secure shredding of confidential documents.

Requirements

• Fresh graduates / GCE 'N' /  ITE / No formal education are welcome
• Basic computer skills (MS Office or willingness to learn)
• Able to follow instructions and work independently
• Responsible, punctual, and organised​​​​​​​

Aurora Asia (21C0671) | Stephanie Luan (R21100585)

Supports the grant administration team in implementing the WSS scheme (Basic and Level Up) to support work skills upgrading of Singaporean lower-wage workers. This includes supporting the implementation of WSS (Level Up) for go-live by early 2026 and the business-as-usual for WSS (Basic) as follows:

1. Overall programme management, working with various stakeholders to ensure
   (i) smooth operations (ii) adherence to policy guidelines and proper governance, and (iii) risk mitigation of fraud and abuse.
2. Implement and review communications management plan to engage target audience and encourage take-up, e.g. creatives and content generation, PR & marketing.
3. Assess and manage appeal cases and escalated public enquiries, ensuring timely resolution of such cases, including drafting of replies to members of public.
4. Generate reports for monitoring of implementation progress and track key indicators (e.g. participation rate, grants disbursed).
5. Support the projection of budget requirements and reporting of budget utilisation at regular intervals
6. Manage the WSS outsource service provider to ensure services delivered are up to standard.

• Support in digitalisation projects that leverage data analytics and IT tools to improve business process efficiency, service delivery and compliance with governance and audit requirements.

Project Participation:

• Participate in cross-division projects to contribute to the organisation's strategic objectives;
• Any other duties and ad-hoc projects as assigned.

Requirements
Experience:

• Experience in grants administration, data analytics and customer service will be advantageous

Knowledge/Skills:

• Strong analytical and critical thinking skills
• Good project management and problem-solving skills
• Understand public governance and its principles, particularly in grants management policies and procedures
• Excellent communication skills
• Proficient with MS Word, Excel and PowerPoint;
• Any of the following relevant competencies and skills will also be advantageous:

- Data analytics

- Business process review

- Quality service management

- Design thinking

- Communication management and new media

Personal Attributes:

• Resilient to time pressure and work demands, with a creative flair for problem-solving and innovation.
• Strong interpersonal skills and able to engage external and internal stakeholders
• Resourceful and pro-active in managing work assignments with a can-do attitude
• Versatile and able to work well independently or in a team in a dynamic and fast-paced environment
• Organised, meticulous and detail oriented
• Be committed to the ethos of public service

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Job Summary:
We are seeking a friendly, reliable, and customer-focused Retail Shop Assistant to support daily store operations. The ideal candidate will assist customers, maintain store presentation, and help drive sales through excellent service.

Key Responsibilities:

• Greet and assist customers in a courteous and professional manner
• Provide product information and recommendations based on customer needs
• Operate the cash register, handle payments, and issue receipts
• Maintain cleanliness and organization of the store
• Restock shelves and ensure merchandise is properly displayed
• Monitor inventory levels and report low stock
• Handle customer inquiries, complaints, or returns in a positive manner
• Support promotional activities and sales campaigns
• Follow store policies, procedures, and security guidelines

Requirements:

• Previous retail or customer service experience preferred (but not required)
• Strong communication and interpersonal skills
• Basic numeracy and cash-handling ability
• Ability to work in a fast-paced environment
• Positive attitude and willingness to learn
• Flexibility to work shifts, weekends, and public holidays

For quick reply, please contact me at +65 80224545

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

The Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of digital workplace services, ensuring SLAs, XLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Service Desk, Deskside Support, IT Service Management, IT Innovation & Governance to drive high standards in service delivery and continuous improvement.

Key Responsibilities:

• Service Delivery Management - Manage the delivery of digital workplace services across client’s end user environments, ensuring alignment with SLAs, XLAs and customer expectations. Oversee the daily operations of environments, including asset management, incident management, change control, and problem resolution.
• Act as the primary point of contact for clients, addressing their needs, concerns, and requests promptly and professionally.
• Proactively identify issues and work with the respective teams to resolve incidents and perform root cause analysis. Collaborate with IT Innovation and Governance team to drive adoption towards AI-assisted service delivery model for cost efficiency.
• Stakeholder and Client Engagement- Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
• Resource and Capacity Management - Oversee resource allocation and capacity planning to ensure optimal service delivery and performance. Ensure resource adjustments are made in response to forecasted demand and workload trends.
• Governance, Compliance, and Security - Ensure that cloud services comply with external stakeholders policies, standards, and external regulatory requirements.
• Reporting and Documentation - Provide detailed service delivery reports, tracking SLAs, XLAs, KPIs, and incident metrics. Maintain documentation related to operational procedures, knowledge management and incident records.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: At least 7 years in service delivery management in digital workplace services.
• ITIL v4 Foundation

Technical Expertise:

• Strong understanding of IT Service Management tools such as ServiceNow, digital employee experience tools such as Tanium DEX, 1E Taychon, Nexthink, endpoint management MS InTune,
• Including monitoring tools like CloudWatch, Azure Monitor, or equivalent. Familiarity with DevOps practices, incident management, and ITIL processes.
• Experience in cost management, budget tracking.
• Knowledge of agentic AI, digital employee experience automation tools and frameworks to enhance service efficiency.

Soft Skills:

• Excellent communication, analytical, leadership, and client relationship management skills.

Responsibilities:

• Provide technical support for installation, maintenance, and troubleshooting of vacuum and semiconductor processing equipment at customer sites.
• Support and execute Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) to validate system performance and process requirements.
• Ensure readiness and proper control of service tools, including calibration and compliance with operational standards.
• Prepare detailed service documentation, including maintenance reports, fault analysis, and service logs, in accordance with company procedures.
• Manage engineering documentation, including schematics, P&ID drawings, revision control, and RFIs to support field service operations.

Requirements:

• ITE/Diploma in Electrical, Mechanical, Mechatronics Engineering or related field.
• 1–3 years of experience in equipment servicing, preferably in semiconductor, vacuum technology, or industrial machinery (training can be provided for junior candidates).
• Hands-on, willing to work on-site and travel when required, with basic troubleshooting skills in electrical/mechanical systems.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R22104949 KOH SHI MIN, JOAN (XU SHIMIN)

For candidates who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• MNC Company
• Basic $2800 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

• Attend to equipment fault at customers’ premises
• Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities
• Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met
• Ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault
• To carry out periodic maintenance for our customers
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 1-2 years of relevant experience
• Possess Class 3 Driving License will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492