Total 3,328 support advisor job vacancies in Singapore

• Support the sales and management teams in marketing and business development activities.
• Source logistics solutions (Air/Charter/LCL/FCL/RORO/Breakbulk/Cross-border and Project Cargo) and coordinate with overseas agents.
• Ensure a high level of satisfaction for customers, suppliers, and agents.
• Manage assigned product(s) to maximize economic benefit for the company while enhancing the reputation of the products and suppliers.
• Prepare, present, and discuss quotations for all logistics products with accuracy and within required timelines.
• Conduct market research and communicate market insights and customer feedback to vendors.
• Handle procurement activities, including cost comparisons with suppliers, and compile cost structures and logistics solutions for specific shipments or projects.
• Build and maintain strong relationships with overseas agents, carrier lines, air agents, and local suppliers.
• Maintain a professional, approachable attitude and remain open to concerns or feedback from customers, suppliers, and colleagues.

Note:

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Hillview
• Performance Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA.

You will:
Effectively solve customer inquiries via phone, email
Hold a high bar for Support when owning customer interactions

Identify, document and follow up with engineers on product bugs and features

Advocate for customers by identifying trends in issues and suggesting improvements to processes, policies and products

Recognize errors and draft improvements to content in the external Support Center and internal documentation

Collaborate with members of other teams to root out answers and be a resource to teammates

You have:
The ability to provide support fluently in English
Genuine curiosity about people and business, while possessing the ability to inspire passion in others

Experience in direct customer or client-facing roles

Interest in implementing feedback and dedicated to the improvement of your skills and work

Strong organizational, analytical, written and verbal communication skills

Superb attention to detail

The ability to quickly adapt to new situations and think on your feet

Excellent time-management skills

A desire to help people and improve the community experience

PRIMARY DUTIES AND RESPONSIBILITIES

1. Be responsible for supporting day-to-day operations for providing technical assistance with equipment operation.
2. To perform below equipment testing and auditing check.

• Computer
• iPhone
• MacBook
• Router

3. Responsible for all technical issues/escalation (e.g., repair keyboard, PC/laptops)
4. Perform specimen handling, control and tracking functions to identify and troubleshoot defective materials.
5. Ensuring all inspection procedures perform is comply with client’s standard of procedure and completed within the timeline assign.
6. Records and report equipment failure discovered during the preventive maintenance cycle
7. Be the main contact point with internal and external stakeholders
8. Assist in the evaluation of new or modified techniques when required.
9. Performs other job-related functions as and when required by superior.

JOB REQUIREMENTS

• Candidate must possess least Degree and above preferably in digital systems and computer Engineering.
• Knowledge of R2, Responsible Recycling for E-Waste.
• Advantage knowledge of Life Cycle for personal computer.
• At least 3 years of working experience in the logistic / 3PL / Supply Chain is required for this position.
• Proficient with computer function and SAP knowledge.
• Meticulous, detail-oriented, organized and able to prioritize tasks.
• Ability to work independently with minimum supervision, multitask and work well in a fast pace’s environment.
• Positive customer service skills with an ability to communicate eloquently and effectively.

We are looking for an Application Support Engineer for one of our clients here in Singapore. Your scope is as follow:

Key Responsibilities:

• Batch Job Management - monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there’s failure, perform recovery and involve other stakeholders when necessary. Do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there’s any delay.
• Application System and Infrastructure Monitoring – constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support – handling of user requests such as running of one time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• Software Release Support – support the regular release of new software from development teams by stopping and resuming the batch when necessary and ensuring all systems are available for user sanity testing after release deployment.
• System Patch and Upgrade Support – support the regular third-party system upgrade and patches and minimize any disruption.

Required Skills and Qualifications:

• If you have 2 plus years of experience in TWS (Tivoli Dynamic Works Console), this is desirable; else if you have experience in a production support role, that is the second preferred work experience for this position.
• Good knowledge of Unix Script & Shell Scripting.
• Knowledge of the requirements of IT production (Banking System).
• Note: This is a shift role, two shifts are as 7 am - 3 pm and 8 am - 4 pm SGT, and the person may be asked to work on weekend shifts too.

[Job ID: 1600984]

Responsibilities

• Handle customer enquiries and technical issues via phone, email, chat, or ticketing system with timely and professional support
• Troubleshoot and resolve issues across software, hardware, network, and application layers using structured root cause analysis
• Maintain and update technical documentation, troubleshooting guides, and FAQs to support knowledge sharing and efficiency
• Collaborate with development, QA, and product teams to escalate and resolve complex technical issues
• Assist in testing new features, enhancements, and fixes; provide feedback to improve product quality
• Support customer onboarding, including product setup, configuration guidance, and best practices
• Stay updated on product knowledge, tools, and industry trends through continuous learning
• Ensure all support cases meet defined SLA response and resolution timelines
• Perform any ad-hoc duties as assigned

Requirements

• Strong understanding of IT systems, networks, and applications
• Knowledge of TCP/IP, OSI model, DNS, routing, switching, and common network protocols
• Good verbal and written communication skills with ability to explain technical concepts clearly
• Strong analytical and troubleshooting skills with root cause analysis capability
• Customer-focused mindset with patience and professionalism
• Ability to work effectively in cross-functional teams and escalate issues appropriately
• Strong documentation skills for creating clear technical guides and knowledge base articles
• Fast learner with ability to adapt to new technologies and tools
• Commitment to meeting SLA targets for response and resolution times

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Job Summary

You will advise individuals and families on insurance protection and wealth planning, delivering tailored solutions for life insurance, health coverage, savings, and investment-linked plans. You will build and sustain long-term client relationships through regular portfolio reviews, identify financial gaps, and recommend effective strategies to grow client wealth and your personal brand.

Responsibilities

• Advise clients on comprehensive insurance and wealth planning solutions to protect assets and support financial growth
• Develop customized plans for life insurance, health coverage, savings, and investment-linked products to meet client needs
• Conduct regular client portfolio reviews to assess evolving financial goals and adjust strategies accordingly
• Identify financial gaps through detailed client assessments and recommend appropriate wealth-building strategies
• Build and expand a personal client portfolio by establishing trust and delivering consistent value
• Cultivate a professional personal brand within the financial services industry to enhance client acquisition and retention
• Demonstrate resilience and adaptability by embracing coaching and continuous learning in a dynamic environment
• Communicate complex financial concepts clearly and persuasively to diverse client profiles

Required competencies and certifications

• Meet minimum MAS regulatory requirements: Age 21 years and above
• Hold minimum educational qualifications: A Levels, Local Polytechnic Diploma, or Degree (any discipline)
• Possess Singaporean or Permanent Resident status as required for licensing

Preferred competencies and qualifications

• Strong interest in finance, wealth building, and personal development
• Self-motivated with a results-driven mindset
• Positive attitude and resilience in a fast-paced, performance-based environment
• Advantage if M5/RES5, M9, M9A & HI cert is valid

Other Information

Job Scope:

• Maintaining general cleanliness of equipment and workplace
• Opening and closing school gates
• Providing logistical support for school events and activities
• Setting up and arranging furniture, equipment, and supplies as needed
• Operating and maintaining basic office equipment and materials
• Assist OM in maintaining school security and ensure safety equipment, as well as emergency and first-aid supplies, are in optimal condition
• Any other duties assigned by the Supervisor

Requirements:

• Prior cleaning experience in a similar work environment (e.g., educational institutions, corporate offices, etc.).
• Strong ability to work effectively as a team player and contribute to a collaborative work environment.
• Good communication and inter-personal skills to interact effectively with staff, students, and other stakeholders.

Contract Period: 2 months, convertible to permanent employee

Working Arrangement:

· Mondays to Fridays: 9am to 6pm / 8am to 5pm (rotating)

EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Head of English and Learning Support

The Head of English and Learning Support provides strategic and operational leadership to enhance students' English language proficiency and academic success across their entire study journey at Kaplan Singapore.

The role focuses on the design, delivery, and continuous improvement of English language support initiatives, including both the preparatory English programs (IGCSE English, pre-degree/pre-diploma students) and ongoing learning support embedded throughout students' academic programmes. These supports may be delivered in-class and out-of-class, ensuring students are equipped with the language and academic skills required for learning success.

The role also involves overseeing quality assurance, staff management, and the development of targeted learning support strategies aligned with institutional goals and student needs.

Key Responsibilities:

Academic Leadership

• Provide academic leadership for English language development and learning support services across the student population in Kaplan Singapore
• Drive strategic initiatives that strengthen English for Academic Purposes and academic skills for diverse student cohorts.
• Promote innovative, student-centred approaches to language support delivery, both embedded within curriculum and as supplementary support.

Curriculum & Programme Development

• Collaborate with teaching teams to integrate language development into teaching and assessment practices.
• Support faculty in adopting strategies for language-sensitive teaching and cultural-responsive classroom practices
• Collaborate with internal and external partners to enrich curriculum design and teaching materials.
• Promote alignment between programme outcomes and institutional goals.

People & Resource Management

• Lead and support academic staff, including performance reviews, workload planning, and mentoring.
• Facilitate staff development in language pedagogy, English test preparation, and academic skills support
• Ensure optimal use of facilities and resources while maintaining safety and operational efficiency.

Student Experience & Support

• Champion a holistic approach to student learning support, focusing on language proficiency as a key success factor.
• Develop targeted support for at-risk students and those requiring additional language development.
• Monitor and enhance student engagement with English support services

Quality Assurance & Compliance

• Ensure academic activities comply with institutional policies and external accreditation requirements.
• Maintain robust quality assurance processes, including academic audits and ongoing enhancement efforts.
• Support regulatory reviews and monitor key metrics such as enrolment, retention, and class sizes to drive sustainable growth.

General Responsibilities

• Support the implementation of cross-departmental initiatives and strategic goals.
• Deliver teaching duties in line with institutional workload expectations, approximately 200 hours annually.
• Undertake additional duties or projects as assigned by senior leadership.

Education

• Master's Degree in a related discipline. PhD candidates will be given priority consideration.

Minimum Years of Experience

• 10 years' experience in a multi-cultural setting at a higher educational institution or equivalent.
• A minimum of 3 years managerial experience.

Knowledge, Skills & Abilities

• Strong understanding of curriculum design, academic leadership, and higher education administration.
• Experience with digital learning tools and blended/online delivery modes.
• Proven ability to lead and support academic teams, manage resources, and drive staff development.
• Excellent communication, interpersonal, and people management skills.
• Ability to support change and continuous improvement within an educational setting.
• Awareness of trends and challenges in the private higher education sector, both locally and globally.

• Working Hours: Monday to Friday, 9am to 6pm.
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Wilkie Edge

Responsibilities

• Provide Level 1 application support for clinical and internal systems, including troubleshooting, issue logging, and escalation
• Assist in system changes, user acceptance testing (UAT), and minor enhancements
• Support user access management, system setup, and basic configurations
• Perform data extraction, report generation, and basic analysis to support operational needs
• Work closely with clinicians and users to resolve system and workflow-related issues
• Coordinate with internal IT teams and vendors for issue resolution, system updates, and follow-ups
• Support system implementation, upgrades, and integration activities
• Assist in procurement, asset tracking, and basic administrative tasks
• Maintain system documentation, SOPs, and ensure proper tracking of issues and resolutions
• Support audit, compliance, and KPI reporting, and identify opportunities for process improvement and automation

Requirements:

• Degree or Diploma in IT, Healthcare, or related discipline, with 2 to 4 years of experience in IT support, application support, or similar roles
• Exposure to application/system support, including troubleshooting, user support, or ticket handling
• Experience in healthcare or clinical systems is an advantage but not required
• Basic knowledge of IT systems, networks, or system integrations
• Familiar with Excel and data reporting; exposure to reporting or analysis is a plus
• Experience in procurement, administrative support, or operations coordination is advantageous
• Strong problem-solving, organisational, and communication skills, with the ability to support non-technical users
• Able to multitask, work independently, and adapt in a fast-paced environment

To apply, please visit www.gmprecruit.com and search for Job Reference: X9YYYYXY

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Scope & Responsibilities

• Prepare and issue sales quotations and process customer sales orders, including delivery scheduling and coordination.
• Coordinate with suppliers and principals for purchase order processing, delivery scheduling, and order fulfillment.
• Follow up on quotations, enquiries, and orders with customers, suppliers, and principals to ensure smooth operational flow.
• Handle urgent enquiries and quotations as required, including working beyond normal office hours where necessary, managing the full operational cycle from enquiry to delivery completion.
• Place customer orders accurately with the appropriate supplier or principal.
• Act as the key coordinator among Principals, Suppliers, Customers, and Agents throughout the entire sales process, including enquiry, quotation, order receipt, acknowledgement, and fulfillment.
• Request and manage operational updates such as readiness status, dispatch details, freight tracking, shipping documentation, legalization, invoicing, and related documentation where applicable.
• Create, maintain, and control all manual and electronic filing systems for customer sales cases and relevant operational documents.
• Conduct market analysis on existing and potential regions where the company is active or intends to expand, identifying business opportunities, growth potential, and market prospects.

Business Scope

• Serve Shipowners, Ship Managers, Traders, Resellers, and Suppliers involved in marine lubricant supplies to international vessels.
• Manage the supply of marine lubricants for major brands through Unimarine’s diverse portfolio and market offerings.
• Support the export of marine products to regions where supply availability is limited, leveraging Unimarine’s global partner network.

Requirements

• Strong command of written and spoken English;
• Positive attitude with strong teamwork and collaboration skills.
• Enthusiastic, detail‑oriented, and highly responsible.
• Trustworthy, ethical, and able to handle sensitive commercial and operational information.
• Goal‑focused with the ability to manage multiple tasks and work under time pressure when required.

What you’ll do:

As a Solution Advisor Expert in Treasury within the APAC Office of CFO (oCFO) Black Belt team, you will serve as the trusted domain authority and go-to expert for solution and product-related guidance across the sales organization. You will engage with prospective and existing customers through executive-level interactions, discovery sessions, solution demonstrations, and strategic deal support, helping customers realize and maximize measurable business value from SAP solutions for their organization.

You will leverage deep functional, industry, and product expertise to support the full customer lifecycle—from opportunity identification and qualification through deal closure and successful transition to delivery—while scaling impact through enablement and collaboration across APAC, regional, and global teams.

Key responsibilities include:

• Provide deep, solution-specific expertise to support new sales, expansion, and adoption of SAP Office of CFO solutions for strategic and priority customers
• Deliver impactful, executive-level sales presentations and solution demonstrations (standard and customized) that clearly articulate business value, differentiate SAP, and align with customer priorities and management vision
• Conduct structured discovery sessions to understand customer business challenges, finance transformation objectives, and success criteria, translating them into compelling solution narratives and proof points
• Support strategic, high-value deals by positioning SAP Office of CFO solutions effectively and contributing to win strategies
• Act as a domain expert and trusted advisor for SAP field teams, serving as the go-to person for guidance on oCFO solutions, use cases, and best practices
• Establish thought leadership within account teams and contribute to shaping account strategies, solution themes, and competitive differentiation
• Evaluate account qualification criteria to guide investment decisions and focus efforts on the most impactful opportunities
• Collaborate with regional and global teams to leverage and rapidly adopt global best practices, assets, and sales plays
• Drive internal and external enablement activities to scale local teams and accelerate adoption of Office of CFO sales motions across APAC
• Collaborate with SAP partners and third-party solution providers to drive joint go-to-market initiatives and coordinated customer engagements
• Conduct rigorous dry runs for strategic deals and executive engagements to ensure high-quality customer interactions
• Leverage digital assets throughout the customer engagement lifecycle, including demos, presentations, and reusable content
• Ensure smooth transition of customer engagements to implementation partners and SAP Services teams for successful delivery and value realization
• Continue engaging customers post-sale to reinforce the SAP vision, support adoption, and build momentum toward renewals and expansion
  
  

What you bring:

• 12+ years of experience working with SAP Office of CFO solutions, including 5-6 years in SAP Treasury & Cash Management modules, preferably within a large, multinational software or technology organization
• Proven experience working with large enterprise and upper mid-market customers, including executive-level stakeholders
• Experience working across APAC markets, with an understanding of cultural, regulatory, and business diversity across multiple countries
• Expert-level knowledge of SAP Office of CFO solutions, with deep functional expertise in SAP S/4HANA Finance
• Advanced expertise (L3/L4 level) in SAP Treasury & Cash Management, including:
  Treasury & Risk Management Hedge Accounting Bank Communication Management & Multi-Bank Connectivity In-House Cash & Advanced Payment Management Bank Account Management (BAM)Cash Management & Liquidity Forecasting
  
  
• Broad solution understanding of SAP’s overall software portfolio and how Office of CFO solutions integrate into an end-to-end enterprise architecture
• Hands-on consulting or implementation experience, with the ability to translate delivery experience into credible, value-based sales conversations considered a significant advantage
• Working knowledge of Cloud, Hosted Services, and SaaS/PaaS delivery models in a B2B environment
• Proven ability to create compelling storylines, themes, and value-based narratives tailored to executive audiences
• Ability to quickly understand customer business goals and ensure they remain central to recommended solutions and engagement strategies
• Excellent communication, presentation, and organizational skills, with confidence engaging senior executives
• Ability to operate effectively in a complex, matrixed, and virtual team environment across regions
• High levels of energy, professionalism, and passion in all customer interactions
• Willingness to travel approximately 40–50%
• Master’s degree in Finance or Chartered Accountant (CA) qualification is a plus

Meet your team:

• SAP Account Teams: Partner closely to shape account strategies, support strategic deals, and deliver end-to-end customer value across the customer journey
• Customer Advocates: Collaborate to complement solution expertise and ensure customer success
• Global Digital Content Factory: Leverage and contribute to scalable digital assets for customer engagements
• Implementation Partners & SAP Customer Services and Delivery: Ensure effective handover and successful solution deployment and value realization
• Regional & Global oCFO Communities: Share best practices, align on strategy, and continuously raise the bar for Office of CFO solution excellence

ROLESUMMARY

The Data Centre Operations Support Engineer is responsible for ensuring the smooth operation, monitoring, and maintenance of data centre infrastructure, including servers, storage, and network components. The role focuses on uptime, physical infrastructure management, and operational support within mission-critical and regulated environments.

KEYRESPONSIBILITIES

· Monitor and manage data centre infrastructure including servers, storage, and network equipment.

· Perform routine checks on power, cooling, rack space, and environmental conditions.

· Support installation, configuration, and decommissioning of hardware (rack & stack, cabling).

· Provide L1/L2 support for infrastructure incidents and service requests.

·  Coordinate with vendors for hardware maintenance, replacements, and support activities.

· Manage data centre accesscontrol, asset tracking, and inventory management.

· Perform backup media handling, tape management, and storage operations (if applicable).

· Support high availability(HA) and disaster recovery (DR) activities and drills.

· Maintain logs, reports, and operational dashboards for data centre activities.

· Ensure adherence to SLAs, operational procedures, and safety standards.

· Assist in capacity planning, space optimization, and infrastructure audits.

· Maintain documentation including layouts, asset registers, and SOPs.

TECHNICALSKILLS & TOOLS

· Infrastructure: Servers, storage (SAN/NAS), racks, cabling, power systems (UPS)

· Operating Systems (Basic):Linux/Unix, Windows Server

· Networking (Basic): TCP/IP, patching, switches, connectivity checks

· Monitoring Tools: DCIMtools, Nagios, SolarWinds (basic)

· ITSM Tools: ServiceNow, Remedy, Jira

· Hardware Handling: Rack& stack, cable management, hardware diagnostics

SECURITY& COMPLIANCE

· Ensure physical security controls and authorized data centre access.

· Follow operational and safety standards for data centre environments.

· Support compliance with ISO27001 and audit requirements.

· Maintain asset tracking and secure handling of equipment and media.

QUALIFICATIONS& EXPERIENCE

· Degree/Diploma in IT, Electronics, or related field.

· 2–5 years of experience indata centre operations or infrastructure support.

· Experience in 24x7operations environments preferred.

· Strong coordination, troubleshooting, and documentation skills.

PREFERRED(GOOD TO HAVE)

· Experience with DCIM tools and structured cabling standards.

· Knowledge of data centre standards (TIA-942, Uptime Institute basics).

· Exposure to cloud-integrated or hybrid data centre environments.

· Experience in regulated or government environments.

Role Overview 

The Business Support & Office Administration Executive is responsible for ensuring the smooth day-to-day running of office operations, providing administrative support to senior management, and driving efficiency across business support functions. This role acts as a central coordination point across departments, vendors, and stakeholders. 

Key Responsibilities 

1. Office & Operations Management 

• Oversee daily office operations to ensure efficiency and productivity 
• Manage office facilities, maintenance, and workspace planning 
• Ensure compliance with health, safety, and workplace regulations 
• Coordinate office moves, renovations, and infrastructure setup 
• Maintain office policies, procedures, and best practices 
• Provide administrative and IT support to the Corporate Services Manager and assume responsibilities during absence 

2. Administrative Leadership 

• Develop workflows and standard operating procedures (SOPs) 
• Monitor performance, provide training, and conduct evaluations 
• Improve administrative systems and implement automation where possible 

3. Business Support & Coordination 

• Provide high-level administrative support to senior executives 
• Coordinate internal communications across departments 
• Support business planning, reporting, and documentation 
• Assist in preparing presentations, reports, and meeting materials 
• Manage calendars, scheduling, and key business events 

4. Vendor & Procurement Management 

• Manage relationships with office vendors and service providers 
• Negotiate contracts and ensure cost-effective procurement 
• Oversee purchasing of office supplies and equipment 
• Monitor vendor performance and service delivery 

5. Financial & Budget Oversight 

• Manage office administration budgets and track expenses 
• Approve invoices and ensure timely payments 
• Identify cost-saving opportunities and efficiency improvements 

6. HR & Employee Support (Coordination Role) 

• Support onboarding and offboarding processes 
• Coordinate employee engagement activities and office events 
• Assist HR with documentation, compliance, and employee records 
• Act as a point of contact for employee administrative queries 

7. Compliance & Risk Management 

• Ensure adherence to company policies and regulatory requirements 
• Maintain records, contracts, and documentation systems 
• Support audits and internal compliance processes 

8. Technology & Systems Management 

• Oversee office systems (e.g., document management, admin tools) 
• Coordinate with IT for infrastructure, hardware, and access management 
• Drive digital transformation of administrative processes 

Key Skills & Competencies 

• Strong organizational and multitasking abilities 
• Leadership and team management skills 
• Excellent communication and stakeholder management 
• Problem-solving and decision-making capability 
• Financial awareness and budgeting skills 
• Proficiency in office software (e.g., Microsoft Office, ERP systems) 
• Process improvement and operational efficiency mindset 
• Flexible & Adaptable: Able to adjust to changing schedules, last-minute requests, and evolving priorities. 
• Ability to handle confidential information with professionalism and discretion. 

Qualifications, Skills & Experience 

• Bachelor’s degree in Accounting or Business Administration 
• 4-5 years of experience in office administration or business support