Total 74 tech support job vacancies in D26 Upper Thomson, Springleaf

Company Overview

ADDVALUE INNOVATION PTE LTD, a subsidiary of Addvalue Technologies Ltd (SGX-listed), innovates satellite-based communication terminals and solutions.

Job Summary

The Senior Customer Technical Support role provides expert-level technical assistance, acting as the primary escalation point for complex issues. You will ensure effective resolution, clear communication, and coordinate with engineering and stakeholders to maintain service reliability and customer trust.

Responsibilities

• Lead escalation and resolution of complex or high-impact customer technical issues to maintain service reliability
• Conduct in-depth technical analysis and troubleshooting using logs, telemetry, and diagnostic tools to identify root causes
• Communicate clear technical findings and actionable recommendations to customers to enhance understanding and satisfaction
• Collaborate closely with engineering and internal teams to drive timely issue resolution and root cause analysis
• Identify recurring technical issues and contribute to improving documentation, processes, and overall support effectiveness
• Interpret system behavior across hardware, software, and network layers to support troubleshooting and resolution
• Explain complex technical issues clearly to both technical and non-technical stakeholders during customer-facing interactions
• Work cross-functionally with engineering, product, and operations teams to resolve issues and improve service delivery
• Demonstrate a high ownership mindset by driving technical issues to closure efficiently

Preferred competencies and qualifications

• Bachelor’s degree in Engineering, Computer Science, Telecommunications, or related technical field, or equivalent practical experience
• Minimum 5 years of experience in technical support, systems engineering, or customer-facing engineering roles
• Ability to troubleshoot complex systems using logs, telemetry, and diagnostic tools
• Experience working with networks, embedded systems, RF/communications systems, or large-scale operational platforms is advantageous

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

Role Summary

Experienced infrastructure engineers are responsible for managing enterprise middleware platforms and supporting cloud infrastructure for large-scale banking production environments. Skilled in middleware administration, cloud deployment, system troubleshooting, and infrastructure operations across hybrid environments.

Key Responsibilities - Middleware Administration

·       Administer and maintain enterprise middleware platforms including IBM WebSphere Application Server, Apache Tomcat, IBM HTTP Server, and Oracle WebLogic Server.

·       Perform installation, configuration, patching, upgrades, and performance tuning of middleware environments.

·       Manage and support large-scale banking production environments hosting mission-critical enterprise applications.

·       Handle middleware deployments, configuration management, and environment setup across development, testing, and production systems.

·       Monitor middleware performance and ensure high availability, reliability, and optimal system performance.

System Configuration & Maintenance

·       Configure application servers, clusters, nodes, and JVM parameters.

·       Manage application deployments, configuration updates, and environment management.

·       Perform log tracing, monitoring, and troubleshooting to diagnose and resolve issues.

·       Maintain detailed technical documentation, configuration documentation, and operational procedures.

IBM Cognos Administration

·       Manage and maintain IBM Cognos Dispatcher services.

·       Support Cognos platform maintenance, performance tuning, and upgrades.

·       Monitor Cognos components including gateway, dispatcher, and content manager services.

Cloud Migration & Platform Upgrades

·       Support migration of middleware platforms and applications from on premises to cloud environments.

·       Assist in middleware platform upgrades and modernization initiatives.

·       Participate in planning and implementing cloud-ready middleware architecture.

Security & Compliance

·       Perform SSL certificate installation, renewal, and upgrades.

·       Apply security patches and vulnerability fixes across middleware components.

·       Implement security best practices and compliance standards.

·       Address security findings from vulnerability scans and security audits.

Monitoring, Logs & Incident Management

·       Perform log tracing, monitoring, and analysis to identify issues and system behavior.

·       Monitor system health using enterprise monitoring tools.

·       Investigate and resolve alerts, performance issues, and service disruptions.

·       Perform proactive alert resolution and incident management to minimize downtime.

Automation & Operational Efficiency

·       Develop automation scripts for regular operational tasks.

·       Automate deployments, monitoring, and routine maintenance activities.

·       Support DevOps processes and CI/CD pipelines where applicable.

Collaboration & Vendor Coordination

·       Coordinate with multiple vendors, partners, and internal teams for issue resolution, upgrades, and deployments.

·       Work closely with infrastructure, cloud, database, network, and security teams.

·       Provide support during cross-team troubleshooting and major incidents.

Disaster Recovery & Business Continuity

·       Participate in Disaster Recovery (DR) planning and execution activities.

·       Perform DR drills and failover testing to ensure application availability.

·       Support restoration and recovery procedures during DR scenarios.

Support & Operational Coverage

·       Provide weekend support and on-call support for critical environments when required.

·       Support production releases and maintenance activities during off-hours or scheduled windows.

·       Ensure smooth operations during system upgrades and maintenance activities.

Required Skills

Middleware Platforms

·       IBM WebSphere Application Server (WAS)

·       Apache Tomcat

·       Oracle WebLogic Server

·       Apache HTTP Server

·       IBM HTTP Server

·       IBM Cognos Dispatcher / Cognos Analytics

Middleware Administration

·       Application server installation, configuration, and tuning

·       Cluster configuration and load balancing

·       Application deployment and troubleshooting

·       JVM performance tuning

Security & Infrastructure

·       SSL certificate configuration and upgrades

·       Security patching and vulnerability remediation

·       Middleware hardening and security best practices

·       LDAP / Active Directory integration

Cloud & Migration

·       On premises to cloud migrations

·       Middleware platform upgrades to cloud

·       Experience with AWS / Azure / GCP environments (preferred)

Additional Technical Skills

·       Linux / Unix administration

·       Shell scripting and automation

·       Monitoring tools (Splunk, ELK, Prometheus, Grafana)

·       CI/CD tools (Jenkins, GitLab CI, Bamboo)

·       Log analysis and system monitoring

Soft Skills

·       Strong troubleshooting and analytical skills

·       Experience working with cross-functional teams

·       Ability to coordinate with vendors and partners

·       Good documentation and communication skills

·       Ability to manage production incidents and critical systems

Role Summary

Overall experience of 15+ years as Technical Architect of Oracle Fusion ERP & EPM, Overall, 5-7 years on PaaS cloud –OIC, VBCS

Reporting to the Senior IT Business Partner -Finance, this position is responsible for managing & Implementing Oracle Cloud applications. The position also ensures the timely resolution of all technical issues.

Key Responsibilities

Oracle Cloud Architecture: Design and document the technical architecture for non-functional aspects of Oracle Fusion SaaS and integrated OCI PaaS components, focusing on performance, scalability, security, availability, and disaster recovery.

Networking & Security (OCI/SaaS): Design and validate secure network configurations, specifically leveraging OCI network services (VCNs, Fast Connect/VPN Connect, Security Lists) for secure communication between Oracle Fusion SaaS, PaaS extensions, and on-premises systems. Ensure compliance with corporate security standards and Oracle best practices.

Integration Strategy: Define the technical architecture for complex integrations, utilizing Oracle Integration Cloud (OIC) and other PaaS tools (e.g., SOA Cloud Service) for high-volume, real-time, and batch data exchange with Oracle Fusion SaaS (using REST/SOAP APIs, Extracts, and HDL).

OCI DevOps & CI/CD: Define and set up the CI/CD pipeline and tooling on OCI to automate deployment, testing, and environment provisioning for custom applications, integrations, and extensions developed on PaaS (e.g., Visual Builder Cloud Service - VBCS).

Document Management: Architect the solution for document generation, storage, and retention within the Fusion SaaS and associated OCI Object Storage or Content Management services, ensuring security and compliance.

Environment Management: Establish and manage the environments (Dev, Test, UAT, Prod) in the Oracle ecosystem and define the process for migrating configurations and data between them.

Required Skills and Experience:

·       Deep Oracle Expertise: Proven experience designing and implementing technical solutions utilizing Oracle Fusion SaaS and the Oracle Cloud Infrastructure (OCI) PaaS stack.

·       Fusion SaaS Technical Focus: Strong understanding of the technical configuration, integration points, and security models within the core Fusion SaaS modules.

·       Technical Proficiency (Oracle Specific):

o   Expertise in OCI Networking and Security concepts (VCNs, IAM, Security Lists, and leveraging security features inherent in Oracle Fusion SaaS).

o   Hands-on experience with Oracle Integration Cloud (OIC) for complex integrations.

o   Experience setting up and maintaining CI/CD pipelines for OCI PaaS components.

o   Strong knowledge of Extracts, HDL, HSDL, and BI Publisher for data management and reporting.

o   Experience with designing and setting up OCI Observability and Management services for performance monitoring

·       Consulting & Communication: Excellent stakeholder management and communication skills, with the ability to articulate complex technical concepts to both technical teams and business stakeholders.

·       Problem-Solving: Proven ability to troubleshoot and resolve complex technical challenges across the Oracle SaaS and PaaS boundary.

·       Collaborate closely with the in-house IT team &external vendors to support operations, projects and system enhancements.

·       Strong ability to translate business needs into technical requirements.

·       Ability to communicate complex technical concepts clearly and effectively to stakeholders.

·       Experience with e-invoice platforms and maritime-related procurement and commercial systems is preferred.

·       Exceptional verbal and written communication skills.

Qualifications

·       Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.

·       More than 5 to 10 years of experience in technical architecture, solutions design, or consulting roles, with a significant focus on Oracle Fusion SaaS implementations.

·       Relevant Oracle Cloud Infrastructure (OCI) certifications (e.g., OCI Architect Professional) highly desirable.

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

The Applications Support Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• The Application Support Analyst is responsible having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments; thus making recommendations for improvements.
• Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes.
• Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards; documents requirements.
• Partners with appropriate development and production support areas.
• Participates in validation and testing activities.
• Applies good understanding of how the team interacts with others in accomplishing the objectives of the area.
• Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures.
• Has limited but direct impact on the business through quality of activities provided; impacts team and closely related teams.
• Exchanges ideas and information in a concise and logical manner.
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years experience or interest about apps support procedures, concepts and of other technical areas.
• Familiarity with tools such as Abinitio and ETL processes.
• Exposure to Control-M or similar job scheduling tools.
• Basic knowledge of UNIX/LINUX operating systems.
• Understanding of Big Data concepts including HIVE, and experience with Java Spark.
• Basic knowledge of NoSQL databases like Mongo DB.
• Foundational knowledge of Oracle SQL/PLSQL.
• Exposure to data visualization tools such as Tableau.
• Basic knowledge of AI and prompt engineering, willingness to adapt AI in day-to-day tasks.
• Participation in some process improvements.
• Be able to work under pressure
• Analytical and troubleshooting skills.
• Knowledge in banking applications and server infrastructure
• Good interpersonal and communication skills, great teammate

Education:

• Bachelor’s/University degree or equivalent experience

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Summary:

We are seeking a skilled and customer-focused AV Engineer to be stationed at a client location to support day-to-day AV operations. The role includes setup, operation, troubleshooting, and maintenance of AV systems to ensure smooth meetings and events.

Responsibilities:

• Provide onsite technical support for AV systems including video conferencing, projectors, audio systems, and control interfaces
• Support internal and external meetings and events
• Troubleshoot and resolve AV hardware, software, and configuration issues, coordinating with clients to ensure timely resolution
• Perform routine maintenance, system diagnostics, and firmware/software updates
• Maintain service logs, documentation, and technical reports
• Train end users and client staff on system operation as needed
• Adhere to company safety protocols and industry standards

Requirements

• Diploma in Electronics, Audio Engineering, IT, or equivalent
• 2–3 years of experience in AV support or engineering roles
• Strong knowledge of AV systems, control systems, and VC/audio conferencing platforms
• Experience in corporate or client-facing environments
• Basic IT and networking knowledge
• Strong attention to detail and service-oriented mindset
• Good communication and interpersonal skills

Job Description

Be part of a team that keeps critical goods safe! We are looking for a Sales Executive / Sales Support Executive to drive new business and support our growth in the Cold Chain and logistics sector.

This is a single-hire role where we are looking for a strong B2B “hunter” with the potential to grow.

What You’ll Do

• Actively prospect and acquire new B2B customers through cold calling and outreach.

• Build and manage a strong pipeline of new business opportunities.

• Understand client needs and propose suitable Cold Chain logistics solutions.

• Support the preparation of quotations and proposals.

• Coordinate with internal teams to ensure smooth service delivery.

• Follow up with clients to build and maintain long-term relationships.

 How You’ll Be Positioned

• Candidates with relevant Cold Chain/logistics experience will be hired as a Sales Executive, managing the full sales cycle.

• Candidates with strong B2B hunting experience but no industry background will start as a Sales Support Executive with a clear pathway to progress into a Sales Executive role.

 What We’re Looking For

1. Minimum Diploma in Business, Marketing, Logistics, or related field.

2. Minimum 2 years of B2B sales experience with strong hunting ability.

3. Good command of English.

4. Confident in cold calling and client-facing interactions.

5. Proficient in Microsoft Office (Excel, PowerPoint).

6. Self-motivated, resilient and results-driven.

7. Experience in logistics or cold chain is a bonus but not essential

 Why Join Us?

• Grow your career in the expanding cold chain sector.

• Clear progression to Sales Executive role.

• Work in a supportive, performance-driven environment.

• Competitive salary, AWS and incentives.

 Apply now and build your career in a fast-growing and essential industry!

Job Responsibilities:

Workshop Operations

• Support Makers’ Academy staff in the day-to-day to operation of the workshop facilities (blk 56 or blk 25), including but not limited to 3D printers, laser cutting machines, and tabletop fabrication machines.
• Assist in equipment setup, basic troubleshooting and monitoring of machine usage during operational hours.

Safety & Compliance

• Ensure all workshop users adhere to safety guidelines and operating procedures.
• Conduct routine safety checks on equipment and the workshop environment.
• Report any safety incidents, hazards or equipment faults.

Administration & housekeeping

• Maintain orderliness, cleanliness of the workshop.
• Assist with basic inventory checks and upkeep of tools, materials, and consumables.
• Support documentation and simple administrative tasks related to workshop operations when required.

Prototyping & User Support

• Provide guidance to students on the correct use of tools, machines, and materials for prototyping activities.
• Advise students on suitable fabrication approaches based on their project requirements.
• Communicate effectively with students to understand their needs and guide them through the prototyping process.

Pre-requisites:

• Hands‑on experience operating 3D printers, laser cutters, and/or other digital fabrication equipment.
• Working knowledge of prototyping processes within a maker space or workshop environment.
• Practical design or making skills, with an interest in hands‑on fabrication.
• Comfortable working in a workshop or maker space setting.
• Able to communicate clearly and patiently with students and stakeholders.
• Safety‑conscious, detail‑oriented, and able to follow established procedures.

This is a temporary hourly rated position.

St Joseph’s Institution International is a Catholic and Lasallian school that provides a quality international education to a diverse student body, rooted in the community of Singapore. We are seeking a proactive and enthusiastic team player with strong people skills and cultural sensitivity to join us as:

Application Support Specialist

Overview

To serve as a technical and administrative anchor for the school’s digital ecosystem. The Application Specialist ensures the stability and evolution of academic and administrative platforms through level 1 support, rigorous project testing, and disciplined operational management. By bridging the gap between technical complexity and user needs, this role ensures that the institution’s software investments are fiscally managed, accurately documented, and seamlessly integrated to support the mission of teaching and learning.

General responsibilities and duties

• Serve as the first-line support for academic and administrative software, providing high-quality technical assistance to faculty, staff, and parents.
• Manage the full lifecycle of support tickets, ensuring all user inquiries are addressed with speed, accuracy, and a high degree of customer service.
• Diagnose and resolve technical friction points within Student Information Systems (SIS), Learning Management Systems (LMS), internal platforms, and cross-system integrations.
• Facilitate the seamless escalation of high-complexity issues to the application manager or external technical teams while maintaining ownership of the user experience and communication.
• Assist in the successful launch and enhancement of new systems and reporting tools through technical configuration and environment setup.
• Act as a key bridge between the support team, Project Managers (PMs), and application stakeholders to ensure requirements are met.
• Coordinate User Acceptance Testing (UAT) cycles, and produce high-quality documentation for new deployments.
• Actively participate in the continuous improvement lifecycle, identifying opportunities to refine digital workflows for both staff and students.
• Oversee the end-to-end procurement workflow by preparing and submitting Purchase Requisitions (PR) for software licenses and application-specific needs.
• Conduct monthly audits and budget reconciliations to ensure all application-related expenses are accurate, optimized, and compliant.
• Develop and maintain a robust technical library, encompassing system configurations, internal process flows, and vendor coordination logs.
• Act as a point of contact for vendor support, ensuring that service-level agreements are met and system documentation remains current.
• Provide versatile administrative support to the IT department, contributing to broader team initiatives and ad-hoc office projects as required.

Requirements:

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related technical discipline (e.g., Information Systems, Software Engineering).
• Hands-on experience in application support or systems administration 
• Understanding of structured ticket management and service lifecycles
• Foundational certification in SQL or Tableau/Looker Studio datavisualization.
• Previous experience working within an educational setting or an organization with complex user-facing applications is a distinct advantage.
• Prior experience with relational databases (SQL) and cloud-based productivity suites Google Workspace.
• Demonstrated ability to perform data queries and basic data base administration using MS SQL or SQL.
• Proven experience in managing Google Workspace administration and a functional understanding of Active Directory (AD) and Single Sign-On(SSO) protocols.
• Hands-on exposure to (or a strong aptitude for) datavisualization tools such as Looker Studio and big-data platforms like BigQuery.
• Familiarity with AppSheet (or similar low-code platforms) and aconceptual understanding of the .NET framework for troubleshooting purposes.
• Strong ability to analyze complex organizational workflows and translate them into technical application requirements.
• A methodical approach to root-cause analysis and the ability to solve complex system discrepancies under pressure.
• Exceptional verbal and written communication skills, with theability to bridge the gap between technical teams and non-technicalstakeholders (teachers, parents, and staff).
• A self-starter mindset with the agility to learn and implementemerging educational technologies in a fast-paced environment.
• Ability to work effectively within a cross-functional project team while maintaining the discipline to manage independent tasks and deadlines.
• A dedicated "user-first" mentality focused on providing empathetic support and optimizing the end-user journey.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to his classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Please visit our website at https://www.sji-international.com.sg/about/careers for more details.

Interested parties please apply via mycareersfuture or JobStreet.

Only Singaporeans need apply.

We regret that only shortlisted candidates will be notified.

Company Overview

AAR is an independent provider of aviation services to commercial and government customers in over 100 countries. We deliver aftermarket expertise and award-winning solutions that help customers improve efficiency, reduce costs, and maintain high quality, service, and safety.

Job Summary

Support sales growth within the existing client base by collaborating with Regional Sales Managers, managing customer inquiries, and coordinating with internal teams to ensure timely order processing and issue resolution.

Responsibilities

• Supports sales growth within the existing client base.
• Working closely with Regional Sales Managers to achieve monthly and quarterly sales target.
• Provide timely updates to clients on the status of purchased parts and equipment.
• Handle customer requests and inquiries by coordinating with Sales, Product Lines, Quality Control, and Accounting Teams.
• Respond to queries related to sales orders, invoices, shipping details, and documentation.
• Identify and communicate potential business opportunities based on customer interactions and issue resolution.
• Monitor and track metrics for inquiries, orders, and backlog.
• Perform any other duties as assigned.

Requirements:

• Prior experience in customer service, sales, or marketing is an advantage.
• Strong customer service mindset with excellent communication and interpersonal skills.
• Proactive, self-motivated, and results oriented.
• Able to work both independently and collaboratively within a team

Benefits:

• Competitive salary commensurate with experience, with quarterly performance bonuses upon confirmation
• Comprehensive medical benefits, including coverage for dependants (children)
• Opportunities for career progression within the organization
• Training and development opportunities to support your growth
• Annual leave entitlement

Education and/or Experience:

• Minimum GCE “A” Level or Diploma qualification.
• At least 1 year of relevant experience in sales or customer support preferred.
• Aviation industry knowledge or experience is preferred.

Only candidates who do not require a work pass will be considered. Regret to advise that only shortlisted applicants will be notified.

Responsibilities:

• Reporting to the Sales Support Unit Head
• Provide and perform admin and / or co-ordination work duties
• Perform close and effective liaison and communication with our overseas network and customers on shipments
• Attend to customers’ enquiries pertaining to sales issues and requirements
• Provide general sales support roles
• Preparation of month-end reports, statistics, invoicing, etc

Requirements:

• GCE ‘O’ / ‘A’ Level, Diploma
• Good knowledge in both Computer and Statistics calculation
• Requires basic Freight Forwarding knowledge
• Fast worker with an initiative & a positive working attitude
• Able to work independently under minimal supervision
• Those who are able to start work within a short notice is an advantage

Competitive Salary will be offered to the right candidates.

• 5-days work week
• Annual and Medical Benefits
• Career advancement

Candidates who meet our requirements are invited to email their detailed CV (stating current & expected salary) with recent photograph to us at: sales-jobs@nnrsin.com.sg

We regret that only shortlisted candidates will be contacted for interview appointment.

Your role as a Business Support Executive (Claims) is to ensure accurate and timely submission of clinic claims and reconciliation of payment from the insurance companies.

To provide administrative and billing support to the patient, facilitate the smooth running of the clinic environment, and support the delivery of quality patient care.

Job Responsibilities

Claims Submission

• Managing patient’s insurance claims [e.g. enquiries, documentation, verifying patient’s eligibility and coverage for procedures/ treatments, obtaining pre-authorizations and letter of guarantee (LOG)

• Ensuring the completeness of bills and relevant insurance forms and supporting documents for local and global insurance

• Preparing, reviewing, and transmitting claims using the claim portal, including electronic and paper claim processing

Claims Management & Accounts Receivables

• Following up with insurance companies on unpaid claims, discrepancies in payment, appeals, and resubmissions (where needed)

• Following up with patients to facilitate billing, co-payment & deductibles, and closure of claims, and maintaining an effective recording system

• Reconciling all payments and transactions for the day

• Handling patient feedback: including escalation where needed

• Processing offline payment and communications with patients/ payees for payment

• Ad-hoc duties as assigned

Skills and Abilities

• Diploma or Degree holders with at least two years’ experience in the healthcare, insurance, or hospitality industry

• Proven experience as a Claim Specialist or similar role handling insurance or medical claims/ case assessment

• Pleasant and confident disposition and excellent customer service orientation

• Exceptional written and oral communication skills

• Meticulous with the ability to multitask and stay organized

• Ability to independently follow clinic procedures and job instructions and use good judgment in determining when assistance is needed

• Experience in Plato (clinical software) will be an advantage

• Computer literacy and good analytical skills

• High empathy with a passion for patient care

Working Hours

• Monday to Friday: 9 AM to 6 PM
• Saturday: 9 AM to 1 PM (Alternate)