Total 42 job vacancies by Citibank N.a.

Lead and manage a portfolio of IT projects aligned with business and digital transformation goals.

Oversee end-to-end project delivery, including planning, execution, monitoring, and governance.

Develop and mentor project/program managers while driving a high-performance, accountable team culture.

Engage and influence senior stakeholders, providing transparent updates and strategic insights.

Manage budgets, resources, vendors, and ensure cost-effective delivery with strong financial control.

Mitigate risks, resolve critical issues, and drive continuous improvement, innovation, and compliance.

Responsible for providing technical leadership of multiple large scale/complex software solutions, even by extending the existing platform through custom development, customization and integration with in-house solutions and vendor solutions leading to a complete platform that caters to key business requirements.

Strong experience in working with various Payments schemes, preferably 

Payments scheme of any country, and Payments messaging formats such as ISO 8583, ISO 20022, and SWIFT etc.

Experience in building enterprise transaction-based system with focus on recovery, stability, reliability, scalability and performance.

Responsible for providing technical leadership of multiple large scale/complex global software solutions for payment processor platform

Conversant with various technologies, experience in transforming legacy systems to new age technologies befitting the needs of business function.

Qualifications:

10+ years experience in a related technology role with commensurate people management experience in Banking payment and Cross Border Clearing related projects.

Education:

Bachelor’s/University degree or equivalent experience, potentially Masters degree

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

• 5-8 years of relevant experience

• Experience in systems analysis and programming of software applications

• Experience in managing and implementing successful projects

• Working knowledge of consulting/project management techniques/methods

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

Citi Equities Technology organization is looking for a senior, hands-on technologist to drive the global architecture & technology delivery of its market making platforms. This is a strategic position to drive technology strategy in this space & deliver best in class platforms across various product categories.

The senior technologist in this role will be responsible for ensuring architectural and design consistency across the platform, adherence to latency targets, maintaining high standards on code quality and continuous improvement of delivery processes like automated testing, dev ops & SRE. This role will provide hands-on coding and design leadership to the engineering team and work with other Electronic Trading leads on setting design direction for our global low-latency trading frameworks.

The role requires specialized skills in low-latency trading, system optimization techniques and performance tuning of OS & network interactions. Prior experience in building low latency, high throughput systems with microsecond precision is necessary.

This role will require close collaboration with the trading desks on platform design & optimization of trading strategies. Prior experience in  Market Making / Quantitative Trading / Algorithmic Trading is necessary along with knowledge of market microstructure and regulatory regimes across APAC markets.

Responsibilities:

• Design, development and support of high-performance market making & electronic trading systems.

• Partner with business users, quant researchers and clients on product development 

• Manage and support a  global team of developers & QA specialists.

• Continuous improvements of SDLC processes including Agile delivery, automated testing, CI/CD pipelines & support processes.

• Envision, design and implement test cases for trading functions.

Qualifications:

• Minimum 12 years of relevant experience with strong technical knowledge either Java, Rust or C++.

• Demonstrable expertise in low-latency trading, zero garbage techniques and performance tuning of OS & network interactions.

• Prior experience in leading global development teams.

• Previous experience in developing automated trading platforms.

• Strong understanding of automated testing techniques.

• Solid understanding of SDLC practices including Agile methodologies and Continuous Integration processes.

• Ability to prioritize multiple tasks, set goals and meet deadlines.

• Strong communication skills with a demonstrable ability to present & grasp complex concepts in a multicultural environment.

Education:

• Bachelor’s degree/University degree or equivalent experience

The Applications Development Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.

Responsibilities:

• Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)

• Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results

• Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues

• Ensure essential procedures are followed and contribute to defining standards

• Integrate in-depth knowledge of applications development with overall technology function to achieve established goals

• Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources

• Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Recommended Qualifications:

• 10+ years of relevant experience

• 5 yeas of experience in Loan IQ product

• 10+ years of experience with Java related technologies including spring boot and angular

• 5+ years experience of platform management

• Experience managing global technology teams

• Working knowledge of industry practices and standards

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

Citi's Services organization provides an integrated suite of innovative and tailored cash management and trade and working capital solutions to multinational corporations, financial institutions and public sector organizations. Citi's Trade & Working Capital business is the market leader in delivering global trade and working capital financing solutions across sectors.

The Core Trade Structuring Lead Specialist is responsible for supporting and providing advisory to Sales, Banking and Risk on client engagements for structured core trade transactions, primarily involving Letters of Credit, Guarantees and related structured trade solutions. Additionally, leading solutioning, deal approvals and execution with an emphasis on complex risk and credit frameworks under strong controls environment in order to support the expansion of our accessible wallet and enable the business to grow sustainably. It requires experience leading complex deal execution across the globe and a solid understanding of Corporate Finance.

The role sits distinctly within front‑office structuring, with accountability for transaction design, risk allocation and documentation, rather than sales origination or operational processing. It requires strong technical expertise, sound judgement and experience with bespoke and, where applicable, syndicated trade structures, including transactions using London Market Association (LMA) aligned documentation.

Key Responsibilities:

• Structure and execute complex, high‑value and non‑standard trade finance transactions, including Letters of Credit, Guarantees and structured trade solutions.

• Lead the structuring of transactions involving multiple jurisdictions, counterparties or banks, including risk participation, club and syndicated trade transactions where applicable.

• Draft, review and negotiate trade documentation, including LMA‑style or LMA‑based structures, in close coordination with Legal.

• Translate client needs into bankable, risk‑appropriate trade structures, working alongside coverage and product teams without assuming a primary sales remit.

• Act as a technical structuring expert, advising on risk allocation, documentation mechanics and execution feasibility.

• In close coordination with Product Management, contribute to the development and execution of regional trade structuring priorities, including delivery of complex, multi‑country solutions that support scalable and well‑governed portfolio growth.

• Manage end‑to‑end transaction structuring through internal approval and execution, with formal handover to Operations for processing and administration.

• Maintain ownership of assigned transaction pipeline and associated revenues.

• Conduct targeted wallet analysis to identify structuring‑led opportunities within existing client relationships.

• Coordinate closely with Credit Risk, Legal, Compliance and other control partners to support credit approvals and governance requirements.

• Apply consistent structuring and documentation standards across transactions and jurisdictions.

• Provide technical guidance to Trade Sales and Risk Distribution colleagues on complex or bespoke structures.

Governance and Risk Responsibilities:

• Ensure all transactions are structured in line with internal policies, approved risk appetite and applicable regulatory requirements.

• Appropriately assess risk and reward at transaction level, including legal, credit, operational and reputational considerations.

• Ensure material structuring decisions, deviations and risk mitigants are clearly documented.

• Participate in audits, reviews and remediation actions relating to assigned transactions or portfolios.

• Adhere to the firm’s Code of Conduct and demonstrate sound ethical judgement at all times.

Qualifications:

• Bachelor’s degree or equivalent experience.

  Master’s degree is Good to Have.

• over 6 years’ related experience in trade finance, with a strong focus on complex and structured trade transactions.

• Demonstrated expertise in Letters of Credit, Guarantees and structured trade solutions.

• Background in leading client core trade relationships

• Experience with bespoke documentation, exposure to London Market Association (LMA) or LMA‑based trade structures is welcomed.

• Strong understanding of credit processes, legal documentation and risk frameworks.

• Proven ability to operate independently on complex transactions.

• Strong analytical skills, commercial judgement and attention to detail.

• Clear, concise written and verbal communication skills.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi's Trade and Working Capital Loan business provides a wide range of solutions to help companies manage their global trade and working capital needs. Citi's Trade and Working Capital business is a global leader in providing trade and working capital solutions to companies of all sizes and organized across following client segments: Corporate, Commodities, Correspondent Banks and Commercial Bank clients. The business has a strong track record of success, and it is committed to helping companies grow their business and succeed. You’ll gain comprehensive knowledge of lending products and develop expertise in structuring them.

We are looking for a highly motivated and experienced Structuring & Lending Specialist to champion the commercialization of structured loan solutions across the Asia South & Asia North clusters.

The ideal candidate should have a strong understanding of the product management processes and have worked with various functional partners from sales, operation, technology, risk and coverage teams.

Responsibilities:

• Deal identification, origination and execution of structured trade & working capital loan products (e.g. Prepayment, Borrowing Base Finance, Commodity Finance solutions and long tenor financing)

• Primary focus on commodity financing transactions across Asia Pacific

• Driving large transactions from inception to execution by partnering with all internal partners across the bank and the clients to deliver bespoke working capital solutions

• Conduct market research, analyze competitor offerings and identify product gaps. Stay up to date on industry trends and regulations around Sustainability and Commodity Finance themes.

• Provide structuring and product expertise on complex trade finance transactions on case-by-case basis

• Monitor and manage product performance and customer success for new and existing trade loan products

• Drive and contribute towards capital optimization and risk distribution initiatives

• Support product governance responsibilities

• Run number of strategic initiatives (E.g. Digitization and Commercialization of digital trade loan capabilities)

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• This is not an entry level position. Proven experience in a similar position is required.  

• Bachelor's degree in business, finance, or a related field or equivalent experience.

• Master’s degree is Good To have.

• Strong experience and understanding of the market, players and the suite of commodity financing structures - prepayments, borrowing base financings

• Strong understanding of corporate lending products

• Experience in structured finance, counterparty risk management, and legal documentation is a huge plus. This includes drafting and reviewing LMA based loan and security documents.

• Prior experience in product management and development roles in a bank or FinTech will be useful.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Strong analytical and problem-solving skills.

• Ability to work under pressure and meet tight deadlines.

• Ability to work with broad group of stakeholders

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence.  We serve corporates, institutional investors and governments from trading floors in almost 80 countries.  The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Prime Brokerage Client Service Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Prime Broker Middle Office supports the Prime Brokerage Business, and is part of the overall Prime Finance Business unit.

The department consists of a client-aligned operational client service and a risk & control team.

The primary role is the responsibility of managing a number of the Prime Brokerage hedge fund clients. The successful candidate will be the main point of contact for all operational queries for that client and they will interact closely with clients/administrators and internally across the Business, Middle Office and Operations.

Responsible for providing operational client support for Priority and high focus Prime Brokerage clients.

The primary role will incorporate all aspects of Equity and Fixed Income Prime Brokerage operational client service – covering trade handling, fails management and client account management queries.

This is a client focused role with large volumes and quick turnarounds with an increasing focus on providing innovative value add services to increase both the client experience and potential business revenue.

In this role, you’re expected to:

• Main point of contact for client/administrator operational queries

• Trade handling across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping and connectivity issue resolution with clients/administrators

• Management of client settlement activity, liaising with settlements and clients to resolve any issues

• Management of client cash activity, authorisations, reporting and query resolution

• Review client cash balances / portfolios for operational issues

• Liaise with Citi execution desk on booking issues

• Documentation and publication of MIS where required

• Completion of all daily processes and controls including ad-hoc tasks that may be assigned.

• Driving initiatives to reduce Manual Touch Points (MTP’s)

As a successful candidate, you’d ideally have the following skills and exposure:

• Client service experience essential

• Understanding of life-cycle of trade processing for significant product type (Equity / Fixed Income / Derivatives). Includes trade capture, settlements and reconciliations for the Equity and Fixed Income Prime Brokerage area.

• Understanding of settlement principles and practices.

• Work experience in the Financial Services Industry is a benefit.

• Displays a well-developed ability to schedule work and understand relative priorities.

• Building positive working relationships and working with team members to understand the root cause of an issue in a timely and effective manner.

• Computer literate - Ability to quickly grasp several in house systems including Microsoft office applications.

• Communication – Ability to articulate clearly and communicate effectively at all levels.

• Problem solving - Resolve problems where the analysis of situations or data requires an in-depth evaluation of basic procedures and industry standards.

• Planning and Organising – Ability to work independently and multitask under pressure.

• Teamwork - the ability to demonstrate interest, skill, and success in getting groups to work together

• Attention to detail – Diligently attends to details and pursues quality in accomplishing tasks.

• Leadership – Ability in developing others via coaching and mentoring for effective performance management.

• Proactive - Identifying situations that could result in new business and developing recommendations tailored to the client.

• Degree qualification or equivalent, with Financial Services focus.

• Industry exams e.g. IAQ module exams or equiv.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience

• Experience in systems analysis and programming of software applications

• Experience in managing and implementing successful projects

• Working knowledge of consulting/project management techniques/methods

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience

• Experience in systems analysis and programming of software applications

• Experience in managing and implementing successful projects

• Working knowledge of consulting/project management techniques/methods

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

The Applications Development Senior Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to drive applications systems analysis and programming activities.

Responsibilities:

• Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)

• Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications

• Review and analyze proposed technical solutions for projects

• Contribute to formulation of strategies for applications development and other functional areas

• Develop comprehensive knowledge of how areas of business integrate to accomplish business goals

• Provide evaluative judgment based on analysis of factual data in complicated and unique situations

• Impact the Applications Development area through monitoring delivery of end results, participate in budget management, and handling day-to-day staff management issues, including resource management and allocation of work within the team/project

• Ensure essential procedures are followed and contribute to defining standards negotiating with external parties when necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience in the Financial Service industry

• Experience as Applications Development Manager

• Experience as senior level in an Applications Development role

• Stakeholder and people management experience

• Demonstrated leadership skills

• Proven project management skills

• Basic knowledge of industry practices and standards

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

Overview of Citi:

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

The Team:

The Chief Information Security Office (CISO) is responsible for looking after the cyber security of all of Citi’s technical assets. It has several new and exciting programs utilising cutting edge cloud and container technologies, with a view to ensuring that our cyber security is best in class and offers reassurance to our wider business lines and clients alike.

The job:

This role sits within the Cloud Security team which is responsible for Private and Public Cloud Security, Container Security as well as strategic Secrets products. As we look to expand our programme, we are creating a consolidated SRE team that will work across our portfolio of products.

As a member of the SRE team, you will be responsible for working towards our SRE strategy and operating model, as the team embarks on a multiyear transformation journey.

Engineering excellence and secure by design are important principles for our CISO organisation. You will raise the bar on both our existing products but also the frameworks and capabilities that are engineered within the SRE team.

Partnership and collaboration are key. You will work closely with the existing Engineering and Operations teams, building out the SRE capability alongside evangelising SRE best practice and techniques for the wider organisation. Reducing TOIL will be paramount to your success.

What the role covers:

• Working across Container products and Secrets products, across Public and Private Cloud, as well as Cloud native specific products
• Architecting and building tools and platforms that provide capabilities for SRE
• Collaboration with multiple stakeholders and partners across Engineering and Operations as well as partner teams within the wider Citi organisation
• Actively owning production level incidents till resolution

Job Skills/ Qualifications:

• Bachelor’s degree or equivalent work experience
• 6+ years of relevant work experience
• Highly motivated self-starter with excellent interpersonal and communication skills. Able to communicate efficiently at multiple levels of seniority
• Certification or formal training in site reliability engineering concepts and practices
• Prior experience working towards SLIs, SLOs and observability capabilities at a large scale
• 4+ years experience in Python (preferable) or Java, on large scale systems alongside Linux based scripting languages.
• Experience working on observability, logging and metrics toolsets
• Experience of k8s and container technologies such as Docker, Openshift and EKS.
• Experience with public cloud technologies such as AWS, GCP or Azure
• Experience with Secrets products such as HashiCorp Vault or CyberArk
• Highly effective navigating large and complex organisations.
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements.
• Experience working in CISO or security led organisations desirable but not essential

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, anda keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role atCiti today

https://jobs.citi.com/dei

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units.  We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as Director, Country Operational Risk Management Head - Hybrid (Internal Job Title: Operational Risk 2nd LOD Sr. Group Manager   based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy. This includes supervision over technology operational risk, cyber risk, and fraud risk. These individuals are also responsible for the development of tools and infrastructure that support fraud monitoring and prevention, using advanced analytical and statistical skills to identify policy gaps and recommend changes to current policies. This role is crucial to the company as it fortifies against potential operational risks, thereby protecting the company's financial stability and reputation, and contributing towards the overall business resilience and success.

In this role, you’re expected to:

• Establish policies, standards, and procedures to ensure consistency and alignment of operational risk management across the organization.

• Influence and guide businesses in risk-related decision-making, ensuring the integration of risk management into business planning and daily operations.

• Oversee the development and implementation of risk monitoring programs, including the creation of key risk indicators (KRIs) and dashboards to track operational risk exposure.

• Drive by example, a culture of look across ORM (business, L1 Risk SME and cluster teams) to elevate risks identified and elicit insights from work performed.

• Lead the reporting and presentation of operational risk status, trends, and key developments to the board, regulators, and other key stakeholders, as applicable.

• Stay informed of regulatory changes and ensure that operational risk management practices comply with all relevant laws and industry standards.

• Support internal and external audits and regulatory examinations, as applicable.

• Engage with key stakeholders to ensure that operational risk management practices are fully integrated into business processes and strategic decisions.

• Leverage technology and innovation for continued enhancement of risk management processes.

• Inspire people with a compelling and aspirational future vision; demonstrate optimism when leading the organization through challenges and uncertainty.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

As a successful candidate, you’d ideally have the following skills and exposure:

• 15+ years of experience, including 8-10+ years' managerial experience

• Robust understanding of operational risk management frameworks, industry standards, regulatory requirements, and risk mitigation practices.

• Understanding of banking products and services and downstream impacts of operational risk strategy.

• Proven experience managing complex risk assessments, designing risk mitigation strategies, and overseeing compliance with operational risk frameworks.

• Demonstrated leadership in partnering with the business and senior management to address operational risk issues and implement solutions.

• Experience interacting with Regulators and Internal Audit.

• Ability to influence across cultures at a senior level, understanding how to operate effectively across diverse businesses.

• Ability to think strategically and align operational risk management with organizational goals and regulatory obligations.

• Ability to manage and drive change within the organization, ensuring risk management processes evolve to meet changing business and regulatory environments.

• Outstanding communication skills, with the ability to present complex risk matters clearly and persuasively to senior management, the Board and other stakeholders.

• Exudes strong executive presence and poise to garner credibility and confidence with stakeholders in senior-leader forums.

• Robust analytical problem-solving abilities and a high level of integrity to deal with highly confidential data.

Education: 

Bachelor's/University degree, Master's degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

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https://jobs.citi.com/dei

Organization Overview:

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture.  We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion. 

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivatives, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both Fixed Income and Equity new issues and IPOs.

Job Description Summary:

Futures & Derivatives Clearing (FDC) Markets Operations supports the firm’s client trading & clearing across a broad range of listed derivatives, futures, OTC & FX PB products. The FDC group sits within the Equities and Prime business and is part of Citigroup Markets.

The role; to lead the Asia FDC Operations Client Services team and be a part of the regional and global senior management team.  The individual is expected to interact with multiple Business units across FDC, Equities & Prime as well as various support teams such as legal, compliance, risk and of course our peers across FDC and Markets operations.

The individual will be part of the regional and global senior management team and report directly to the Head of Asia FDC Operations.
 

The individual is expected to be commercial in mindset when assessing servicing requirements and subsequent operating costs. Will be expected to review new clients to be onboarded, work with the integration and onboarding teams to clearly assess client requirements, challenge manual processes and sub-optimal solutions. Have the ability and experience to understand front-to-back trade and clearing flows, provide solutions and help drive client delivery.

The individual and team will be responsible for driving client solutions and participating in local, regional & global initiatives. Be required to measure productivity and service via proactive monitoring and metrics, as well as running regular platinum client broker reviews. Build strong client relationships through regular client interaction, face-to-face, verbal and written. Support and understand our global client base, their requirements and potential growth and opportunities.  

The individual will support the Head of Asia FDC Operations and respective team leaders across Asia as well as partnering with the global functional client services lead and peers, sharing best practices and increasing standardization. Continuous focus on assessing the teams’ processes to eliminate manual touch points and increase productivity.

As a manager of others, lead a team of 8 direct reports and several matrix reports. The role requires the individual to be able to lead and develop a high-performing team, through coaching and regular timely feedback.
The role will involve running bi-annual performance reviews and will require the individual to be self-disciplined by facilitating regular 1 to 1 engagement and team meetings. Be responsible for hiring, cross training and team coverage.

A key function of the role will also be focused on managing risk and associated controls within the Asia FDC Operations Client Service function.
 
Responsibilities:

• Manage, coach and motivate a direct team of 8 and several matrix reports

• Lead the team to aspire to an excellent client experience and service delivery across operations, in line with Citi values

• Develop strong client relationships by building trust through transparency and responsiveness   

• Contribute and lead Operations client related projects, provide feedback for all project related activities as directed and overlay the appropriate governance

• Set client servicing best practices and roles & responsibilities across the region

• Develop client metrics on service, manual touch points and automation opportunities

• Track client issues, requirements and manage through regular forums and governance

• Question the status quo and improve processes and productivity, be a process engineer

• Be commercial; support the growth of the FDC client base and partner with the FDC Business groups

• Develop and recommend strategic solutions

• Influence decisions through advice, counsel and/or facilitating others

• Evaluate complex issues with substantial potential impact

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

• Ensuring compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices. Escalating, managing and reporting control issues with transparency.

Essential Requirements:

• 10-15 years of relevant client facing experience

• Relevant experience across financial organizations i.e. Investment Banking / Investment Management / Hedge Fund

• Strong product and operations experience across listed derivatives; futures, OTC Clearing, prime brokerage and FX PB

• Client & Relationship focus, proven experience managing and expanding client relationships across financial services, specifically with institutional clients

• Demonstrated ability to grasp client needs, proactively address issues, and provide top-tier service in a dynamic environment. Excellent communication and stakeholder management skills, including conducting client meetings and operational reviews.

• Demonstrated ability to build strong working relationships with internal teams (Sales, Compliance, Operations, Technology) for a seamless client experience

Analytical & Problem-Solving Skills:

• Strong analytical and problem-solving skills, with the ability to analyze client data, identify trends, and develop solutions to improve operational efficiency and client experience.

• Proficiency in using data analysis and AI tools and techniques.

Preferred Qualifications:

• Bachelor's degree in a relevant field (e.g., Finance, Business, Economics).

• Extensive experience and/or qualifications to demonstrate a strong understanding of global financial services working environment and regulatory requirements and risk management principles and relevant industry certifications

Operational & Market Expertise:

• Strong understanding of listed derivatives / OTC clearing / Futures, Prime and FXPB, including trading, operations, regulations, and industry best practices. In-depth post-trade operations knowledge (clearing, settlement, custody, corporate actions, deliveries, margins)

• Proven ability to investigate and resolve operational issues efficiently, minimizing client impact. Familiarity with trading and post-trade technology platforms

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Responsibilities:

• Own and lead complex application and system components for CitiFTP, with accountability for delivery outcomes, platform stability, and long‑term sustainability.

• Translate Treasury’s Interest Rate Transfer Pricing strategy into scalable, resilient, and future‑ready technical solutions.

• Drive modernization initiatives across multiple releases while balancing delivery priorities, architectural integrity, and risk considerations.

• Take ownership of technical debt, performance optimization, and production readiness within assigned scope.

• Assume senior technical responsibility for supporting the decommissioning of the legacy CALM platform, a key strategic dependency.

• Apply deep subject matter expertise across CALM and CitiFTP to guide migration decisions, manage interdependencies, and reduce operational risk.

• Lead complex transition planning, ensuring business continuity, data integrity, and controlled cutover.

• Proactively identify and mitigate migration‑related technical, delivery, and control risks.

• Act as a recognized technical lead in application development, with strong depth in Java‑based enterprise platforms.

• Review, approve, and influence solution designs to ensure adherence to enterprise architecture, security, and data standards.

• Define, evolve, and enforce engineering standards for coding, testing, debugging, performance, and implementation.

• Drive adoption of modern engineering practices to improve code quality, maintainability, and time‑to‑market.

• Resolve high‑impact, ambiguous technical and delivery challenges through deep systems analysis and interpretive thinking.

• Partner with Architecture, DevOps, Product Owners, Scrum Masters, and senior Technology management to ensure cohesive end‑to‑end delivery.

• Provide regular, concise updates to senior leadership and EMT‑6 on delivery status, architectural decisions, risk posture, and code quality improvements.

• Own application‑level risk management, ensuring compliance with Citi policies, regulatory requirements, and ethical standards.

• Transparently escalate, manage, and remediate control issues to safeguard Citi, its clients, and its assets.

• Serve as a senior advisor and mentor to developers and analysts, raising overall technical capability and engineering maturity.

• Allocate work and provide technical direction for medium‑to‑large bodies of work.

• Ensure disciplined SDLC execution, documentation, audit readiness, and compliance with Citi policies, regulatory obligations, and ethical standards.

Recommended Qualifications:

• 8–10+ years of experience in application development or systems analysis, including senior‑level ownership roles.

• Extensive hands‑on experience with Java‑based enterprise application development.

• Proven track record of leading complex technology initiatives in regulated financial services environments.

• Demonstrated ability to make independent technical and delivery decisions with significant business and risk impact.

• Strong stakeholder management, leadership, and communication skills.

Preferred Qualifications

• Experience working on Treasury, Funds Transfer Pricing, Risk, or Finance platforms.

• Strong understanding of DevOps, CI/CD pipelines, and production support models.

• Experience contributing to multi‑year transformation programs.

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

We are seeking a highly experienced and motivated FinOps Solution Architect with a specialized focus on Digital Workspace and Client Services Infrastructure. This role is crucial for optimizing cloud spending, enhancing financial accountability, and fostering collaboration across engineering, finance, operations, and client services teams within our digital workspace environments. The ideal candidate will possess a deep understanding of cloud platforms, digital workspace technologies (VDI, DaaS, SaaS), client services infrastructure, and financial management principles, coupled with a strong ability to drive cost efficiency and governance.

Responsibilities

• Strategy & Architecture:

• Develop and champion the FinOps strategy and roadmap specifically tailored for digital workspace and client services infrastructure, aligning it with overall business and technology objectives.

• Design and implement scalable FinOps frameworks, policies, and processes for cloud cost management across various digital workspace components (e.g., Virtual Desktop Infrastructure, Desktop-as-a-Service, SaaS applications, and client-facing network services) across multiple cloud providers (e.g., AWS, Azure, GCP).

• Architect and oversee the implementation of cloud cost visibility, allocation, and optimization tools and platforms relevant to digital workspaces and client services.

• Define and standardize cost reporting, budgeting, forecasting, and showback/chargeback mechanisms for shared digital workspace resources and client service consumption.

• Cost Optimization & Governance:

• Identify and drive cloud cost optimization opportunities specific to digital workspaces, including rightsizing virtual desktops, optimizing storage for user profiles, managing software licensing for VDI/DaaS, optimizing network egress for client services, and leveraging appropriate cloud purchasing models (reserved instances, savings plans) for consistent digital workspace loads.

• Establish and enforce cloud governance policies related to cost, resource provisioning, and tagging for digital workspace and client services infrastructure.

• Implement anomaly detection and alert systems for unusual spending patterns within the digital workspace environment.

• Collaborate with digital workspace engineering and client services teams to embed cost awareness and optimization into the lifecycle of digital workspace deployments and service delivery.

• Collaboration & Enablement:

• Act as a subject matter expert and trusted advisor to digital workspace engineering, client services, finance, and business stakeholders on FinOps best practices within the digital workspace domain.

• Foster a culture of cost accountability and efficiency across teams responsible for digital workspaces and client service delivery.

• Provide training and education to teams on FinOps principles, tools, and processes relevant to digital workspace cost management.

• Facilitate regular FinOps reviews and discussions with key stakeholders for digital workspace spending.

• Tooling & Automation:

• Evaluate, select, and integrate FinOps tools and platforms, including those with capabilities for VDI cost management, SaaS spend optimization, and client services infrastructure monitoring.

• Drive automation initiatives for cost optimization tasks and reporting within the digital workspace and client services landscape.

• Reporting & Analytics:

• Develop and deliver insightful reports and dashboards on digital workspace and client services cloud spending trends, forecasts, and optimization efforts.

• Analyze complex cloud billing data to identify cost drivers and inefficiencies specifically related to virtual desktops, applications, and network usage by client services.

Qualifications

• Education: Bachelor’s degree in computer science, Information Technology, Finance, Business, or a related field. Master's degree preferred.

• Experience:

• 12+ years of experience in cloud architecture, engineering, or operations, with at least 3-5 years focused specifically on cloud financial management (FinOps).

• Proven experience designing and implementing FinOps strategies and solutions in large-scale cloud environments, with a strong emphasis on digital workspace and client services infrastructure.

• In-depth knowledge of at least one major public cloud platform (AWS, Azure, GCP) billing, cost management, and optimization services, particularly as they apply to VDI, DaaS, and SaaS solutions.

• Hands-on experience with digital workspace infrastructure technologies such as (Email, SharePoint, Teams, Intune, O365 suite, SCCM, Citrix Virtual Apps and Desktops, VMware Horizon, Microsoft Azure Virtual Desktop, Windows 365, Google Workspace, Microsoft 365, or similar DaaS/VDI/SaaS platforms.

• Experience with FinOps tools and platforms (e.g., Apptio Cloud ability, native cloud cost management tools) and/or specialized tools for digital workspace cost analytics.

• Strong understanding of financial concepts such as budgeting, forecasting, ROI, and TCO, applied to digital workspace investments.

• Skills:

• Excellent analytical and problem-solving skills with the ability to interpret complex data from various digital workspace consumption models.

• Strong communication, presentation, and interpersonal skills, with the ability to influence and collaborate across diverse teams, including client services and end-user computing teams.

• Ability to translate technical concepts into business terms and vice-versa.

• Certifications such as FinOps Certified Practitioner, AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Professional Cloud Architect are highly desirable, as are certifications related to VDI/DaaS platforms (e.g., VMware VDI Virtualization).

• Experience with scripting languages (e.g., Python) for automation and data analysis, especially for resource management.

• Knowledge of agile methodologies.

Key Attributes

• Proactive and self-driven with a strong sense of ownership for digital workspace cost efficiency.

• Detail-oriented with a focus on accuracy in cost allocation and optimization.

• Ability to work effectively in a fast-paced and evolving environment.

• Passion for cloud technology, digital workspaces, and financial efficiency.