Total 275 Manager tech support job vacancies

Regionalization Initiative

·       Coordinate and assist in regioanlization business development including out-side in and inside-out activities

·       Develop strategy and paln to assist local SIs to expand business in Vietnam

·       Assist in deployment of S/A ready-to-go technologies in the region

·       Assist to identify regional potential collaborators

·       Maintain and manage relationship with regional partners

·       Conduct regional market analysis and idetify commercialization opportunities fof S/A technologies

·       Ensure strict adherence to all Corporate Policies & Procedures related to Billings and Credit Control. 

·       Support logistics matters related to regional company visits.

Job Requirements:

·       Master degree in engineering or business administration related fields

·       Minimum of 8 years of working experience  in business development and account management

·       With prior regional business development or exposure is preferrable

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Regionalization Initiative

·       Coordinate and assist in regioanlization business development including out-side in and inside-out activities

·       Develop strategy and paln to assist local SIs to expand business in Vietnam

·       Assist in deployment of S/A ready-to-go technologies in the region

·       Assist to identify regional potential collaborators

·       Maintain and manage relationship with regional partners

·       Conduct regional market analysis and idetify commercialization opportunities fof S/A technologies

·       Ensure strict adherence to all Corporate Policies & Procedures related to Billings and Credit Control. 

·       Support logistics matters related to regional company visits.

Job Requirements:

·       Bachelor degree in engineering or business administration related fields

·       Minimum of 5 years of working experience  in business development and account management

·       With prior regional business development or exposure is preferrable

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

·      7+ years of Software Engineering experience

·      3+ years of experience as a Technical Lead or a SoftwareManager, with a proven track record of mentoringand coaching engineering teams acrossmultiple functions (Frontend, Backend, QA, etc.)

·      Proficiency in both frontend and backend technologies.

·      Solid experience in designing and architecting systems

·      Experience building and scaling systems in production

·      Familiarity with DevOps practices, including CI/CD pipelines and containerization (e.g., Docker, Kubernetes).

·       Hands-on experience across the full SDLC, ideally across multiple projects or products

·      Experience developing Windows-based applications and working with the Windows operating system

·      Familiarity with at least one major cloud platform (AWS, Azure, or Google Cloud)

·      Strong understanding of secure software development practices and modern DevOps methodologies

About the Company

A premier global financial services firm specializing in bespoke solutions.

About the Job

• Provide comprehensive administrative and operational support to the consulting team to drive sales efficiency.

• Coordinate with financial partners and clients to manage medical appointments and facilitate the collection of KYC and financial disclosures.

• Represent the firm in person by attending client meetings or medical screenings when consultants are unavailable.

• Act as the primary point of contact for bankers and clients regarding application status, documentation, and policy handovers.

• Execute the formal submission of all insurance application materials to relevant providers.

• Maintain accurate sales pipelines and ensure all client interactions are logged within the internal systems.

• Audit client files to ensure total alignment with internal compliance standards and insurer due diligence protocols.

• Oversee the end-to-end processing of cases, including direct negotiations with underwriters to ensure successful completion.

• Collaborate with the client services team to streamline the delivery of annual policy reviews.

• Partner daily with the illustration and inforce departments to manage the lifecycle of new and existing policies.

• Develop tailored PowerPoint presentations and comparative product analyses for high-level client engagements.

Skills and Requirements

• Possess a university degree in any field of study.

• Demonstrated ability to build and maintain strong professional relationships with HNW individuals and partners.

• Exceptional multitasking capabilities with the focus to deliver quality work under tight time constraints.
  
  To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

We are a reputable private education institution in Singapore offering GCE O-Level and A-Level programmes. To support our growing student body, we are seeking a dedicated and responsible Student Support Manager to oversee student wellbeing, discipline, and engagement, ensuring a positive and supportive learning environment.

Key Responsibilities

Student Management & Pastoral Care

• Oversee student attendance, discipline, and overall wellbeing.
• Provide pastoral care and guidance to support students’ personal and emotional development.
• Identify at-risk students and implement appropriate intervention strategies.
• Guide students in adapting to school life in Singapore and developing positive learning habits.

Parent & Stakeholder Communication

• Communicate regularly with parents/guardians regarding students’ progress, attendance, and behaviour.
• Address and resolve student-related concerns in a timely and professional manner.
• Maintain accurate records of student cases, communications, and follow-ups.

Student Engagement & Development

• Plan and implement student development programmes, workshops, and activities.
• Promote a positive school culture and encourage student participation in school initiatives.
• Support orientation programmes for new students, especially international students.

Collaboration & Coordination

• Work closely with academic staff, counsellors, and management to support students’ holistic development.
• Coordinate with teaching teams to monitor academic progress and student behaviour.
• Assist in developing and reviewing student management policies and procedures.

Administrative Responsibilities

• Maintain proper documentation of student attendance, disciplinary records, and case management.
• Prepare reports on student performance, attendance trends, and behavioural issues.
• Ensure compliance with school policies and regulatory requirements.

Requirements

• Minimum 2–3 years of experience in student management or education settings.
• Strong interpersonal and communication skills, with the ability to engage students and parents effectively.
• Mature, responsible and able to handle sensitive situations with professionalism.
• Ability to work independently as well as collaboratively within a team.
• Experience working with international students is an advantage.

We Offer

• A supportive and professional school environment.
• Opportunities for career growth and professional development.
• Competitive remuneration, commensurate with qualifications and experience.
• A meaningful role in shaping students’ academic and personal development.

Job Description

• Industry/ Organization Type: Business Consultancy / Corporate Service Provider
• Position Title: Accounts & Sales Support Manager/ Accounting & Business Support Manager
• Working Location: Macpherson
• Working Hours: 5 days (Mon to Fri: 9:30am – 6.30pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead and supervise a team of accounting and tax executives.
• Provide coaching, training, and performance feedback.
• Oversee day-to-day accounting and tax operations to ensure accuracy, efficiency and on-time filings.
• Review full sets of accounts and GST reports prepared by the team.
• Review unaudited financial statements and tax computations.
• Ensure all client deliverables and statutory deadlines are met.
• Prepare resolutions, AGM documents and changes in company officers/shareholding.
• Maintain and update statutory records in line with legal requirements.
• Build and maintain professional relationships with clients.
• Handle queries promptly and ensure high client satisfaction.
• Support sales team in documentation, onboarding, grants, and follow-ups.
• Assist in preparing quotations, billings and communicating deliverables to clients.
• Perform other ad hoc assignments and special projects as needed.

APPLY NOW!!!

• Diploma/Degree in Accounting, Finance, Business or related field.
• 3–5 years’ relevant experience in accounting, tax or corporate secretarial work.
• Strong knowledge of Singapore accounting standards, GST and corporate tax.
• Experience with cloud software (e.g. Xero) is an advantage.
• Strong communication and client-facing skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80939 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Wholesales and Retail Clothing Industry
• Position Title: Sales & Retail Support Manager
• Working Location: Central – Bugis (Walking distance from the company to MRT)
• Working Hours: 5 days / Mon-Fri: 8.45am-5.30pm
• Salary Package: Up to SGD 5000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Identify and curate attractive product assortments to propose to external stakeholders in support of in-store events.
• Conduct market research and recommend new business opportunities and ideas for service improvements to drive profitability.
• Ensure service and operational excellence by establishing and enforcing organizational standards across the sales team.
• Deliver product training to Retail Promoters and ensure they are equipped with the necessary product knowledge.
• Ensure the sales team adheres to the company's SOPs and policies.
• Oversee product displays and POP (Point of Purchase) materials, including price and product tags, ensuring compliance with company and departmental store guidelines.
• Maintain strong relationships with internal and external stakeholders by providing timely support, guidance, and communication.
• Prepare and present weekly, monthly, and ad-hoc reports by collecting, analyzing, and summarizing relevant data.
• Monitor and manage healthy inventory levels across retail stores.
• Assist with stock movements and event setups (e.g., setting up wagons), including the flexibility to travel between stores as needed.
• Mentor and support the sales team by providing solutions, answering procedural and technical queries, and promoting skills development.
• Oversee daily retail operations including inventory processing, logistics coordination, and team support including weekends when necessary.
• Develop and implement sales strategies, collaborate closely with the sales team to meet targets, and lead monthly sales meetings.
• Support the Merchandising Team with stock-taking activities and ensure compliance with company SOPs related to stock movement.
• Carry out any other ad-hoc duties as assigned.

APPLY NOW!!!

• Min.3 years of working experience as a Sales manager in the retail industry
• Proven background in retail sales, preferably with experience managing retail outlets or department store counters
• Candidates with prior experience overseeing departmental counters in major retail establishments such as Takashimaya, CK Tangs, or Isetan will be highly preferred
• Proficient in Microsoft Office (Especially Excel and PowerPoint), PS (Photoshop) or Al (Adobe Illustrator) will be added advantage
• Must be willing to work late hours when required, especially during event setups and teardowns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79648 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Wholesales and Retail Clothing Industry
• Position Title: Sales & Retail Support Manager
• Working Location: Central – Bugis (Walking distance from the company to MRT)
• Working Hours: 5 days / Mon-Fri: 8.45am-5.30pm
• Salary Package: Up to SGD 5000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Identify and curate attractive product assortments to propose to external stakeholders in support of in-store events.
• Conduct market research and recommend new business opportunities and ideas for service improvements to drive profitability.
• Ensure service and operational excellence by establishing and enforcing organizational standards across the sales team.
• Deliver product training to Retail Promoters and ensure they are equipped with the necessary product knowledge.
• Ensure the sales team adheres to the company's SOPs and policies.
• Oversee product displays and POP (Point of Purchase) materials, including price and product tags, ensuring compliance with company and departmental store guidelines.
• Maintain strong relationships with internal and external stakeholders by providing timely support, guidance, and communication.
• Prepare and present weekly, monthly, and ad-hoc reports by collecting, analyzing, and summarizing relevant data.
• Monitor and manage healthy inventory levels across retail stores.
• Assist with stock movements and event setups (e.g., setting up wagons), including the flexibility to travel between stores as needed.
• Mentor and support the sales team by providing solutions, answering procedural and technical queries, and promoting skills development.
• Oversee daily retail operations including inventory processing, logistics coordination, and team support including weekends when necessary.
• Develop and implement sales strategies, collaborate closely with the sales team to meet targets, and lead monthly sales meetings.
• Support the Merchandising Team with stock-taking activities and ensure compliance with company SOPs related to stock movement.
• Carry out any other ad-hoc duties as assigned.

APPLY NOW!!!

• Min.3 years of working experience as a Sales manager in the retail industry
• Proven background in retail sales, preferably with experience managing retail outlets or department store counters
• Candidates with prior experience overseeing departmental counters in major retail establishments such as Takashimaya, CK Tangs, or Isetan will be highly preferred
• Proficient in Microsoft Office (Especially Excel and PowerPoint), PS (Photoshop) or Al (Adobe Illustrator) will be added advantage
• Must be willing to work late hours when required, especially during event setups and teardowns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79648 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Scope:
a. Planning and executing tasks and activities with outsourced IT specialists and vendors;
b. Coordinating and facilitating stakeholder involvement (e.g. business owners, GovTech etc.) in activities such as discussion, system testing etc.;
c. Monitoring and providing timely status reports on various upgrade and migration activities

Requirements:
1. Education in Computer Science or other related disciplines;
2. At least 3 years’ relevant working experience in IT;
3. Demonstrated experience in programming languages such as Java, .NET, JavaScript, JSON, SQL, or any other major application programming language;
4. Knowledge and experience in source code refactoring, application frameworks (Spring, Hibernate etc.), application testing, hyper-scalers (e.g. Microsoft Azure, AWS etc.) and Singapore Government projects would be considered advantageous;
5. Strong analytical, coordination, and communication skills (both written and verbal), as well as the capacity to manage multiple tasks simultaneously, are essential qualifications for this position;
6. Applicants must be a committed team player, possess an independent problem-solving mindset with a strong desire to find innovative and 'out of the box' solutions to problems.

Contract Period: 1-year

EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI

Role Overview

We are looking for a Manager, Sales Enablement and Product Marketing to build and operationalise Finmo’s sales enablement engine. This individual contributor will ensure our revenue teams are equipped with the right narratives, assets and CRM-driven workflows to consistently position Finmo’s treasury (cash tools + payments offering) to CFOs and finance leaders.

You will work at the intersection of marketing, product and sales, translating complex fintech products into clear commercial value while embedding enablement directly into HubSpot to drive pipeline conversion, activation and expansion.

This is a hands-on, execution-driven role with strong exposure to strategic GTM initiatives and category positioning.

Key Responsibilities

1. Sales Enablement Engine

• Build and maintain Finmo’s end-to-end sales enablement framework aligned to core ICPs.
• Develop repeatable sales playbooks for key use cases including cash visibility, cash forecasting, cross-border payments, global collections, FX risk management.
• Partner closely with Sales Leadership to identify funnel friction points and deploy targeted enablement initiatives to improve conversion and deal velocity.

2. Sales Collateral and Content Development

• Own creation and continuous optimisation of all sales-facing assets including pitch decks, one-pagers, case studies, ROI calculators and objection-handling frameworks.
• Maintain a centralised and well-tagged content repository mapped to ICP, persona, use case and funnel stage.

3. Product Marketing and Messaging

• Translate product capabilities into clear and differentiated value propositions tailored for CFOs, finance teams and founders.
• Support product launches and feature rollouts with structured messaging, pitch narratives and enablement kits.
• Ensure consistent articulation of Finmo’s category positioning, treasury-lite narrative and core value pillars across all sales interactions.

4. Competitive Intelligence and Market Insights

• Develop and maintain competitive battlecards covering key fintech and treasury platform competitors.
• Equip sales teams with clear differentiation, pricing, positioning and responses to common objections.
• Analyse win-loss insights and market feedback to continuously refine messaging and positioning.

5. Sales Readiness and Training

• Design onboarding and ongoing enablement programs for account executives, business development and partnership teams.
• Conduct regular training sessions on new product capabilities, messaging updates and vertical-specific use cases.
• Establish readiness frameworks to ensure consistent pitch quality and narrative alignment globally.

6. Funnel and Performance Optimisation

• Partner with Marketing, Sales and RevOps to analyse funnel metrics and identify opportunities to improve conversion and activation rates.
• Track adoption and effectiveness of enablement assets and playbooks and iterate based on data-driven insights.
• Support the development of a unified attribution and enablement performance view within HubSpot.

Success Metrics (First 12 Months)

• Improved lead-to-opportunity and opportunity-to-activation conversion rates
• Reduced sales cycle length across priority ICP segments
• High adoption of enablement assets and CRM playbooks by revenue teams
• Consistent messaging alignment across marketing, product and sales
• Measurable pipeline influence from enablement-driven initiatives

Ideal Candidate Profile

Experience

• 7-8 years of experience in sales enablement, product marketing or B2B fintech or SaaS GTM roles
• Exposure to payments, treasury or financial infrastructure platforms is strongly preferred

Skills and Competencies

• Strong storytelling and positioning skills for complex fintech products
• Ability to translate product features into clear commercial value and ROI narratives
• Hands-on experience building sales decks, playbooks and objection-handling frameworks
• Familiarity with HubSpot and Mixpanel for embedding enablement workflows
• Data-driven mindset with the ability to use funnel and pipeline insights to refine messaging and enablement priorities
• Excellent stakeholder management across sales, product and leadership teams

Company Overview

VAC-TECH ENGINEERING PTE LTD is committed to progressive and sustainable wages, accredited with the Progressive Wage (PW) Mark, and specializes in process and maintenance services within industrial sectors.

Job Summary

Lead business growth and manage the full sales cycle for process and maintenance services. Collaborate with operations and technical teams to deliver commercially sound and operationally feasible solutions in complex industrial environments.

Responsibilities

• Drive revenue growth by identifying, developing, and closing new business opportunities while ensuring job profitability and sustainable margins.
• Manage and expand existing customer accounts through regular engagement and site visits to strengthen relationships.
• Own the entire sales cycle, including lead generation, proposal development, negotiation, and contract award to secure new contracts.
• Develop and execute sales strategies aligned with company objectives to achieve business growth targets.
• Prepare sales forecasts, monitor sales performance, and recommend improvement actions to optimize results.
• Provide market and competitor insights to support informed management decision-making.
• Lead, coach, and motivate the sales team to meet individual and team targets through clear KPIs and regular performance reviews.
• Support sales team capability development and promote a results-driven, collaborative sales culture.
• Prepare and lead tender submissions, pricing strategies, and commercial negotiations to win contracts.
• Collaborate with internal stakeholders to develop technically sound and cost-effective proposals that meet operational, safety, and regulatory requirements.

Required competencies and certifications

• Minimum 5 years’ experience in sales, business development, or marketing.
• At least 3 years in a leadership role.
• Class 3 driving license and own vehicle.
• Proficient in Microsoft Office applications.

Preferred competencies and qualifications

• Experience in process industry, downstream maintenance, industrial services, or related sectors.
• Exposure to waste management or environmental services.

Other Information

• Able to commence work immediately or within short notice.

Data Protection Notice

By submitting your application, you consent to Vac‑Tech Engineering Pte Ltd collecting, using, and disclosing your personal data for recruitment and employment‑related purposes, in accordance with the Personal Data Protection Act (PDPA) of Singapore. All information provided will be treated confidentially.

General Sales & Marketing work focuses on a combination of general sales and marketing, including face-to-face and/or remote sales to new or existing customers. Responsibilities involve assessing customer needs, suggesting appropriate products, services, and solutions, as well as planning, developing, and delivering marketing strategies for products/services and associated brand(s). Incumbents in this specialization may also provide customer service and support, addressing issues related to billing, shipping, delivery, and complaints. Compensation for individuals matching this specialization is based on the achievement of sales targets.

Location: Pasir Panjang
Job Type: Permanent

Job Description

• Responsible for digital solution sales in the local financial industry (bank/insurance).

• Accountable for account planning and sales strategies.

• Hunt for new accounts and expand the client base in the financial industry.

• Collaborate with pre-sales and professional services teams to develop total solutions meeting customer needs.

• Manage bid management and proposal generation for sales opportunities.

• Develop required client relationships to build trust and gain deeper insights into client situations, needs, and internal situations, with the intent of developing mutually beneficial, long-term client relationships.

• Lead business development activities, respond to opportunities, prepare materials for client presentations and pitches, and participate in marketing activities.

• Establish and maintain strong client relationships at all levels.

• Understand client businesses and offer sound solutions/products that translate into profitable business development opportunities.

Job Requirements

• Minimum degree in Information Technology/Info-Communication/Finance or equivalent.

• Minimum 8 years of sales experience, preferably in solution sales within the financial industry.

• Prior working experience with a global Solution Provider or in an end-user environment is advantageous.

• Sales experience in the Singapore/SEA market is preferred.

• Solid credentials in selling, bidding, and winning complex projects.

• Good customer contacts.

• Sound understanding of digital technology and solutions, passionate about the latest technology trends (such as FinTech/InsureTech).

• Experience in corporate presentation to C-suite clients or management level is an added advantage.

Interested Candidates - Apply here or share your CV to jules@tangspac.com |

EA License: R24121283 | EA Reg: 25C2690

About the Department

The Cloudflare Technical Support organization is the front line for our customers and developers, solving complex technical problems and answering questions across email, chat, phone, and other channels. We support everyone from individual developers building their first application to large enterprises running mission-critical workloads at global scale.

The Developer Platform Support team is a newly formed, specialized function focused on supporting Cloudflare’s developer-facing products and platforms. This team partners closely with Engineering and Product to help developers build, deploy, and operate applications successfully, while also acting as a critical feedback loop to improve platform reliability, usability, and developer experience.

About the Role

As Manager, Technical Support – Developer Platform, you will build, lead, and scale a team of highly technical Support Engineers who support Cloudflare’s developer ecosystem. This is a hands-on leadership role requiring strong technical depth, operational rigor, and the ability to operate in ambiguity as the team, scope, and processes are being established.

You will balance people leadership, operational excellence, and technical credibility, while shaping how developer-focused support is delivered across a global, follow-the-sun model.

What You’ll Do

Build and Scale a New Support Function

• Hire, onboard, and develop a new team of Developer Platform Support Engineers.
• Define team structure, skill expectations, and onboarding paths for a developer-focused support motion.
• Establish clear operating models, escalation paths, and engagement patterns with Engineering and Product.
• Help shape what “great” developer support looks like at Cloudflare.

Drive Operational Excellence

• Own day-to-day operations, ensuring performance against SLAs, KPIs, backlog health, and customer experience metrics.
• Ensure effective global handovers and consistent support quality across regions and time zones.
• Partner with Workforce Management to ensure appropriate coverage and capacity planning.

Lead and Develop a High-Performing Team

• Coach and mentor engineers with strong technical backgrounds, helping them grow in troubleshooting depth, communication, and ownership.
• Conduct regular 1:1s, performance reviews, and development planning.
• Foster a culture of learning, experimentation, and customer-centric problem solving.
• Lead by example in managing difficult situations, guiding technical investigations, and resolving escalations.

Handle and Prevent Escalations

• Act as an escalation point for complex or high-severity developer issues.
• Coordinate with Engineering, Product, and Incident Response teams to drive timely resolution.
• Lead or contribute to root cause analysis and post-incident reviews.
• Oversee the creation of clear, high-quality customer-facing reports and technical explanations.

Elevate Technical Excellence

• Provide technical leadership on complex issues involving APIs, developer tooling, runtime environments, and distributed systems.
• Guide engineers through deep technical investigations, debugging, and architectural discussions.
• Contribute to internal documentation, troubleshooting guides, and best practices for developer support.
• Drive continuous improvement in tooling, automation, and self-service capabilities for developers.

Collaborate Cross-Functionally

• Partner closely with Engineering and Product teams to surface recurring issues and influence platform improvements.
• Represent developer feedback and support insights in internal reviews and planning forums.
• Participate in or lead initiatives that improve developer experience, support scalability, and operational efficiency.
• Communicate complex technical topics clearly to a wide range of audiences, from developers to senior leadership.

What You’ll Bring

• 5+ years of experience in technical support, operations, or engineering-adjacent roles within a SaaS, PaaS, or cloud environment.
• 3+ years of people management experience leading technical teams in a global or multi-regional setup.
• Strong technical foundation, including experience with:
• Web application development, ideally full-stack using modern JavaScript frameworks (React, Vue, Node.js, etc).
• APIs, SDKs, authentication, and developer tooling
• Internet technologies (HTTP/S, DNS, TLS, networking fundamentals)
• Familiarity with the major cloud providers (AWS, GCP, Azure) and common cloud services.
• Strong understanding of developer workflows and related tools (including version control, CI/CD, package managers).
• Comfort working with logs, diagnostics and troubleshooting tools.
• Experience operating in a 24x7 support environment and managing escalations.
• Strong written and verbal communication skills; able to explain complex concepts clearly and concisely.
• A data-driven mindset with experience using metrics to guide decisions and improvements.
• Passion for building teams, developing people, and creating scalable support models.

Bonus Points

• Prior experience supporting developer platforms, serverless, or application runtime environments.
• Experience working closely with Engineering teams in fast-moving or ambiguous environments.
• Experience building or deploying applications on Cloudflare Workers.
• Understanding of distributed systems and serverless architecture.
• Familiarity with relational and non-relational databases.
• Experience in start-up or hyper-growth environments.

Responsibilities:

• Analyse market trends and technology benchmarking to identify opportunities for business development.
• Build, foster and maintain collaborative relationships with manufacturing companies, ensuring their needs and expectations are met.
• Coordinate with cross-functional teams (i.e. Technical, PMO, SI, Technology Providers, end Users) to ensure seamless communication and
• alignment of business objectives and deliverable.
• Collaborate with Tech and PMO and companies to secure innovation projects to deploy AI solution to local companies.
• Adopt business process, prepare and present regular reports on key performance indicators and engagement progress for senior management.
• Prompt and accurate updating of CRM software for business analytics
• Lead, support and facilitate AIMfg events and visits

Requirements:

• Bachelor’s degree in business administration, or engineering-related field.
• Minimum 3 years of working experience in B2B business development and enterprise account management.
• Experience as a Business Accounts Officer/Manager or similar role in collaborative business environment would be a plus.
• Experience in the manufacturing & AI solutioning with industry would be a bonus.
• Ability to develop and facilitate R&D translation and commercialisation plans for industry deployment
• Excellent interpersonal and communication skills to build and maintain relationships with diverse stakeholders.
• Strategic thinking and problem-solving skills to drive business initiatives and overcome challenges.
• Ability to work collaboratively in a team and independently as needed.
• Positive and growth mindset and a strong team player