Total 449 Senior Executive system analyst job vacancies

• SME- Telco Industry
• Proficient in Linux Operating System / VOICE /VOIP
• Location: Bukit Merah/.Jurong

Responsibilities:

Be part of a talented team of like-minded people to design, implement, commission and support leading edge telecommunication products.

Client-facing to understand and troubleshoot customers’ issues.

To liaise and work with global equipment vendors to follow up and drive closure on technical related matters, including issues and documentation, with occasional business travel for projects.

Provide guidance to junior engineers.

Lead the project technical team to design, build and implementation of Tier 1 turn-key projects.

Conduct technical workshops for clients based on existing product offerings.

Requirements:

A degree or diploma in an Engineering or Computer Technology discipline specialized in Communications Engineering, Computer & Software Engineering, Cybersecurity, Artificial Intelligence and Big Data Analytics.

Knowledge in any of the below fields in 4G/5G mobile communications, cloud computing, network function virtualization, database, Linux Operating Systems and IP networking domain knowledge is a must

Strong analytical, creative with a flair in hands-on complex technical problem solving skills

Superior interpersonal skills

Excellent verbal/written communication skills, including public speaking

Independent and self-motivated

Location - Bukit Merah/Jurong

Salary up to $7000

JOB ID: 7XR8WX

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

• EA Licence Number: 02C4944
• EA Registration Number: R1108448
• EA Personnel: Tan Lili Gesse

• Grow together with one of the fastest growing company 
• Exposure to Wide range of technology 

About the company
Our Client is one of the fastest growing investment firms with offices worldwide. , With rapid expansion and technology investment plan, they are now looking for a new Senior IT Executive, IT Specialist | IT Engineer | to join their team. 

About the job

Your role involves:

• Managing external vendors (Infrastructure / PC / Mobile devices / Video conference and Application), ensuring external SLA has been met 
• Leading IT projects related to Corporate desktop computing such as email, anti-virus software, archiving, backups and etc
• Creating Business continuity and disaster recovery plans policies, and procedures. Oversee testing of these procedures.
• Reviewing and maintaining Security framework and information security polices

Skills and experience required
As a successful applicant, you will have at least 7 years of IT Support experience. At least 5 years of experience  in Infrastructure (Servers, networks). You will have at least 5 years of experience in senior business stakeholder management and IT Project management. 

Proven track record in Information Security will be highly preferred. 

Whats on offer
This is an excellent opportunity to grow together with one of the fastest growing company with exposure to business stakeholder management. You will get the opportunity to lead high value projects across APAC with exposure to latest technology.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)

• Well Established Company
• Excellent Welfare and Benefits + Career progression
• Basic $ 4500 to $ 7300 + AWS + VB
• Working location: North-East
• Working Hours: Monday to Friday (8:30am to 5:30pm)
• Must have C / C++

Job Responsibilities:

• Responsible for software prototyping, requirement analysis, design, development, test, system integration and site integration for developed applications
• Design, configuration, test, integration and maintenance of Automation & SCADA Systems and applications
• Provide technical, deployment and commissioning support to Project Teams and Customers
• Maintain and enhance software applications in both functionality
• Provide software support via on-site troubleshooting, testing and tuning of applications, software, network, protocols and communication issues

Requirements:

• Diploma/Degree in Electronics Engineering or Computer Science
• Experienced with two or more languages such as C/C++, C#, Python
• Experienced in at least one scripting language sch as Python, bash, ksh, bat, ps
• Experience in real tome/embedded system
• At least 2-3 years experience in C/C++ and at least 1 full SDLC
• Knowledge/Experience with SCADA protocols, RDBMS, REST, MQTT are desired

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Position: Helpdesk Support, Client Services- Analyst/Senior Analyst

About the job:
We are hiring for an Asian securities firm.

About the Company:

It is a leading brokerage and investment bank with a reach extending across ASEAN, the UK and the US, offers a comprehensive suite of services. These include corporate finance & advisory, navigating debt and equity capital markets, derivatives trading, brokerage and research for both retail and institutional investors, and prime brokerage.

Job Description

We are looking for a detail-oriented and customer-focused Helpdesk Officer to join our Client Services team. You will serve as the first point of contact for clients, handling front-line enquiries and ensuring smooth processing of account-related requests in a fast-paced financial services environment.

Key Responsibilities:

• Provide excellent front-line support to clients by attending to enquiries at the counter and via phone/email.
• Manage and respond to incoming emails in a timely and professional manner.
• Review and process retail and corporate account opening applications (both manual and digital).
• Assess and handle account update requests, dormant account reactivations, and account closures.
• Conduct thorough KYC/AML screening and due diligence for new client onboarding.
• Process client requests including share transfers and other related services.
• Perform ad-hoc duties as assigned by the Team Lead or Head of Client Services.

Qualifications

• Diploma or bachelor’s degree in business, Finance, Banking, or a related field.

Experience

• 1–3 years of relevant experience in banking, brokerage, or financial services, preferably in client servicing, operations, or helpdesk.
• Hands-on experience in retail and corporate account opening and client onboarding processes.
• Familiarity with KYC/AML screening and regulatory requirements in the financial industry.
• Experience handling customer enquiries in a front-line or counter service environment.
• Exposure to processing account maintenance requests such as updates, reactivations, closures, and share transfers.

Skills & Competencies

• Strong communication and interpersonal skills with a customer service mindset.
• Excellent attention to detail and accuracy when reviewing documentation.
• Ability to multitask, prioritise effectively, and meet tight deadlines in a fast-paced environment.
• Proficient in Microsoft Office applications, especially Excel and Outlook.
• Strong organisational and email management skills.
• Proactive team player who is willing to take on ad-hoc tasks.

If you are interested, please send your updated CV to jency.chan@tangspac.com or apply via the link.

EA Reg No: 25C2690
EA License: R22105542

We regret that only short-listed candidates will be notified.

• Well Established Company
• Basic $4200 - $5000 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong West (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

Business Reporting

• Prepare, analyse, and present monthly / weekly operational reports.
• Ensure proper, accurate, and timely data update in the ERP system
• Identify data discrepancies and drive corrective actions with relevant stakeholders
• Present reports, analysis, and insights to management during face to face (FTF)meetings
• Support management with ad hoc analysis as required

Establish and maintain a data management framework, including:

• Data ownership and accountability
• Standard definitions and reporting logic
• Regular data validation and controls

Project& Program Management

• Lead multiple cross functional programs and projects across departments
• Ensure projects are delivered on time, within scope, and aligned with business objectives
• Project planning and coordination, providing regular progress tracking
• Structured project update reporting to project sponsors and management

Job Requirements:

• Possess minimum Degree in Business or related field with minimum 2 years relevant working experience
• Strong analytical and reporting skills
• Advanced proficiency in Excel /data analysis tools
• Strong attention to detail with ahigh standard for data accuracy

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Lead analyst in development and deployment of analytical solutions leveraging large datasets from telco systems and the Big Data Lake to deliver actionable insights.  
• Own end-to-end analytics projects from data engineering and modelling to analysis and visualization.
• Drive analytics use cases across mobile and broadband networks. Manage ad-hoc requests from business units with speed and precision.
• Synthesize and present insights from network data in clear, business-oriented reports and dashboards for senior management.
• Design, Develop, Build, Test and Deploy Web application/ frontend dashboard and integration with data source and APIs.  
• Explore and pilot new use cases including 5G, IoT, roaming, user mobility and operational intelligence, translating emerging opportunities into tangible business value.  Support complex use cases involving mobility, location mapping, usage and network experience.
• Design and create best-in-class business dashboards and other performance reports leveraging advanced analytical tools and data cube models to support regular meeting and business decision making/planning.
• Train, build, validate, test, deploy, maintain, improve and fine-tune the models and algorithms.
• Collaborate effectively with various stakeholders including business, technical, project management and operations to design and implement the solution.   
• Adopt and implement the industry standards and best practise of analytics project methodologies such as CRISP-DM for data mining, or similar.
• Continuously optimize and explore the new technology through R&D and trial/PoC for advanced analytics capabilities.
• Build and maintain low code and pro code dashboard or analytics web application.
  

Skills for Success:

• Bachelor or Master’s degree in Computer Science, Math, Data Analytics, Business Analytics with 6 years of hands-on development experience.
• Hands on experience in analytics projects and business analysis.
• Experience in handling large volume of datasets.
• Experience in mobile network protocols and signalling.
• Analytical methods such as statistical modeling, data-story telling and analytics/insight presentation skillsets.
• Experience in making Business/Data Analytics Dashboard using Business Intelligence Tool such as Tableau. Power BI.
• Experience in Python, Spark programming, SQL, shell script and UNIX commands.
• Experience building responsive web interfaces.
• Familiar with Python, Django and web development framework

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Context of the Mission:

Louis Dreyfus Company (LDC) is a global leader in the processing of agricultural products and the merchandising of a diverse range of commodities. Founded and based in Europe, LDC has a strong presence in North and South America, Europe, Asia, the Middle East, and Africa. To support the growing needs for corporate reporting and analysis, LDC is implementing a new back-office solution based on SAP S/4 under the program named BOLD – BackOffice Louis Dreyfus. This role offers the opportunity to develop skills related to LDC’s core financial business processes within the S/4 Hana solution and to play a pivotal role in our ambitious SAP program.

Mission:

As a Business Analyst, you will ensure the effective implementation of business processes in our back-office systems. You will be the end-to-end owner of one or several key IT solutions within Back-Office Services, aligning the delivery roadmap, innovation pipeline, and continuous improvement plan with business needs. You will ensure support structures and run KPIs are maintained, and you will collaborate closely with business process owners (BPOs) or functional heads to prioritize initiatives.

In addition to the responsibilities outlined above, the primary mission of the Business Analyst will be to oversee the deployment of the finance core model for rollout. This involves:

• Coordinating with various stakeholders to ensure the seamless integration of the finance core model into the countries’ operations.
• Managing the project timeline and resources to achieve the successful implementation of the finance core model within the specified deadlines.
• Ensuring compliance with local regulations and financial standards during the deployment process.
• Providing training and support to local teams to facilitate the adoption of the new finance core model.
• Monitoring and evaluating the performance of the finance core model post-deployment to ensure it meets business requirements and KPIs.

This role is critical to the success of the countries’ rollout and requires a high level of expertise in financial processes, project management, and stakeholder collaboration.

Key Responsibilities:

Solution Delivery & Management:

• Develop and manage the solution delivery, ensuring alignment with business needs.
• Conduct an animated workshop to provide detailed presentations, step-by-step guides, compliance training, hands-on sessions, and Q&A to ensure successful deployment and adoption of the finance core model.
• Ensure support structures and KPIs are maintained.
• Act as the primary point of contact for aligning solution priorities with BPOs and functional heads.

Governance & Strategy:

• Develop strategies, initiatives, and communication plans to maximize value, adoption, and satisfaction of the solution.
• Own the delivery and associated metrics (e.g., SLA).
• Manage enhancement requests and prioritize them in collaboration with business stakeholders.
• Handle support escalations at level 3 when necessary to ensure continuity.

Stakeholder Management:

• Collaborate with vendors to ensure expected performance levels.
• Ensure business analysts effectively address requirements from business partners/BPO networks.
• Oversee and control any implementation impacting your solution, managing dependencies with other solutions.

Documentation & Change Management:

• Ensure documentation is up-to-date.
• Manage the transition to Run phase.
• Work closely with various departments to design cross-application flows and ensure process maintenance and enhancement.

Leadership:

• Lead and manage team capacity and activities.
• Champion change management processes.
• Provide functional and SAP expertise guidance to the team.
• Support strategic decision-making and long-term solution planning.
• Conduct business relationship management to align priorities and ensure business value.
• Develop action plans for continuous improvement and address recurrent incidents.
• Foster skill development within the team.

Support:

• Support AMS teams for complex topics.
• Perform knowledge transfer to support teams, enhancing their autonomy.
• Provide solution guidance.

Required Skills and Experience:

Technical Skills:

• Must: Experienced in IT best practices.
• Plus: Proficiency in SAP FI CO, test campaign executions & automation tools, interface implementation, JIRA, and ServiceNow.

Soft Skills:

• Must: Excellent relationship-building skills, ability to work with multiple teams, fast learner, adaptability, critical thinking, strong analytical, synthesis, and communication skills, flexibility, and comfort with ambiguity.

Experience:

• Must: Minimum 5 years of experience in IT project management, including SAP FICO experience.
• Plus: Experience in an international, multicultural environment, within a large IT company, and in a team-oriented and collaborative setting.

Languages:

• Fluent in English.

Education:

• Master’s degree (or equivalent) in a related field.

Job Description

• Liaise with Branch’s front-office and back-office departments in processing of credit and trade transactions.
• Evaluate corporate credit risk relating to credit terms and conditions prior to drawdown of facilities, to ensure full compliance and adherence prior to sign-off.
• Monitor and ensure the applicable credit terms and conditions, repayment capability, conducts of account, securities and guarantees are under control.
• Close monitoring of the related risks and other material developments for the credit risk assets, and to timely propose applicable risk solutions in accordance to Credit Risk Management framework and other related risk requirements.
• Timely completing all risk management reports (including but not limited to Credit Asset Risk Limit Report, RWA, Commitment and Unused Limit Report, Branch’s Asset Analysis Report etc) and other reporting assignments.
• Implementing the branch and Head Office’s designated risk related policies and instructions.
• Drafting and updating credit management policy and procedure.
• Writing of reports in Business Chinese for submission to Head Office, and complete other reporting duties such as MAS610.
• Execute other adhoc assignments assigned by department manager.

Job Requirement

• Degree in Banking/Finance or equivalent professional qualification such as ACCA, CFA, FRM and etc.
• Minimum 6 years of experience in banking risk management
• Good knowledge in finance, commercial laws, industries, political , economic environments in the global financial markets
• Good knowledge of credit assessment processes/procedures
• Able to work under pressure/tight deadlines.

Payroll Officer

• Salary Range :$2,500 - $3,000 + Bonus

• 5 Days, 9am - 6pm

• Office at Clementi Road [ Between Clementi & King Albert MRT ] 

• Minimum 1 – 3 years of hands-on payroll experience, preferable around 100 headcount.

• Familiar with payroll processing and statutory submissions in Singapore

• Working knowledge of labour regulations and statutory requirements

• Experience using payroll software such as Infotech.

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Payroll Officer role

Key Responsibilities

• Responsible for full payroll functions for selected company / entities

• Provide support in leave administration, employee benefits, medical claims, work pass applications, WICA matters, etc.

• Support the consolidation of HR reports / analysis for the Group and generate statistical reports as and when required

• Supervise and ensure proper maintenance and control of employees’ data

• Assist in ad-hoc HR projects and any other assigned duties

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

Job Description

1. Liaise with Branch's front-office and back-office departments in processing of investment transaction
2. Being responsible for investment/market risk transactions' limit set-up in the banking system and limit adjustments
3. Monitor investment portfolio's related risks and other material developments, and to timely propose relevant risk solutions in accordance to market/liquidity/credit risk management and other risk related requirements. The credit risk management focuses on financial instiitutions (banks and non-banks).
4. Timely completing all risk management reports on market risk, liquidity risk and other reporting duties such as MAS craft and MAS 610.
5. Implementing Branch and Head Office's designated risk related policies and instructions
6. UAT of systems.

Job Qualification

• Degree in Banking & Finance or equivalent
• Sound knowledge of relevant industrial and macroeconomic environments
• Minimum of 3 years' experience in investment/market/liquidity/risk management or accounting reporting
• Substantial product knowledge in bonds/FX/cross currency, IRS and other Treasury instruments and investment products
• Sound knowledge in liquidity risk management
• Ability to work under pressure and tight deadlines

Role Overview

We are seeking a Senior Technical Business Analyst who operates comfortably at the intersection of application services, AI, data analytics, cloud, automation, and backend integration. This role requires hands-on experience, not conceptual familiarity.

The successful candidate will actively work with data, AI-enabled solutions, cloud platforms, automation tools, and Node.js-based services, while partnering closely with business stakeholders and delivery teams to shape and deliver practical, outcome-driven solutions.

Key Responsibilities – Business & Application Analysis

• Work directly with business stakeholders to understand application workflows, operational pain points, and improvement opportunities
• Analyse existing applications and services to identify optimization, automation, and AI enablement opportunities
• Translate business needs into clear, actionable functional and technical requirements
• Actively shape solution options in collaboration with delivery teams

Key Responsibilities – Data, Analytics & AI (Hands-on)

• Work hands-on with data to support analytics, insights, and AI-enabled use cases
• Support and contribute directly to AI-enabled initiatives, including predictive analytics, workflow optimisation, decision support, and Generative AI use cases such as knowledge retrieval, summarisation, and RAG-based solutions
• Perform data preparation, validation of outputs, and integration of AI capabilities into business and application workflows
• Ensure AI and analytics outputs are relevant, explainable, and aligned to business intent

Key Responsibilities – Cloud & AWS (Depth Required)

• Work with delivery teams on AWS-based applications and data platforms
• Engage with cloud architecture, service configurations, integrations, and dependencies
• Contribute to discussions on scalability, security, performance, and cost optimization
• Hands-on AWS experience is required; surface-level or purely theoretical exposure is insufficient

Key Responsibilities – Automation & Backend Integration

• Identify and design opportunities for process and workflow automation
• Design and build Power Automate flows, including triggers and integrations
• Support automation across Microsoft 365, SharePoint, Power Apps, and data sources
• Work with Node.js-based services for API integrations, middleware logic, or backend support
• Ability to read, modify, and develop lightweight Node.js services to support application workflows

Delivery & Quality

• Work closely with project managers, developers, and architects throughout delivery
• Support Agile, Waterfall, or hybrid delivery models
• Support UAT planning, execution, and defect resolution
• Perform impact analysis for changes and enhancements
• Ensure alignment with security, data governance, and compliance standards

Required Experience & Capability

• 5–8 years of experience in Business Analysis or similar technical roles
• Strong background in application services and platform-based solutions
• Demonstrated hands-on experience with AI, data, cloud, automation, and backend integrations
• Comfortable operating in delivery environments where outcomes matter more than documentation
• 3+ years of work experience with AI for Business Analysis
• 3+ years of work experience with AI for Data Analysis

You are responsible for providing an in-depth and comprehensive analysis of commodity supply and demand fundamentals, macroeconomic trends, policies, geopolitical factors and price trends to support trading and strategic decisions.

You are instrumental to building and maintaining arbitrage models, forecasting trade flows and policy driven changes, generating market insights for internal teams

Ultimately, work closely and cooperate with the employer's trading teams and analysis team based in different geographies of the world, all aiming at refining the markets view of the employer.

We encourage the use of technology and AI to develop automation and streamlines process though machine learning.

The above shall apply to Steel Making Raw Materials and the Global Energy Complex.

In Steel Making Raw Materials:

Global Steel Making Raw Materials complex (Iron Ore, Coking Coal, PCI, Metallurgical Coke, Steel, Steel Scrap, DRI/HBI, Manganese Ore and other Ores)

Advise on macroeconomics trends, policies change or material events that may impact the SMRM complex. 

Develop a thorough understanding of the Indian and the Southeast Asia markets in the context of SMRM. 

Communicate effectively with SMRM team members and provide customized deliverables to support commercial decision making. 

In Thermal Coal:

Your focus will be China and how it relates and affects overall Asia and Rest of the World.

To provide information that feeds the Global supply and demand fundamental model currently developed by the Employer.

Minimum Requirements:

Bachelor Degree

5 years in trading company

5 years in shipping company

China SND and Policy understanding focus

We are hiring under Recruit Express headcount and details of this position are:

Job Title: Senior System Analyst (Contract, Banking sector, up to $8000)

Location: CBD area

Job Description:

• Perform detailed business requirement analysis within banking and compliance-driven environments.
• Gather, analyze, and document requirements related to ECMS implementations.
• Design and document end-to-end business process workflows.
• Translate AML and compliance requirements into system functional specifications.
• Prepare and review SDM (System Development Methodology) documentation.
• Develop Data Conversion Specifications for legacy-to-new system transitions.
• Support regulatory and compliance-driven enhancements.
• Work closely with AML, risk, and compliance stakeholders.
• Facilitate UAT support and functional validation.
• Ensure adherence to banking regulatory standards and governance frameworks.

Job Requirements:

• Experience as a System Analyst within Banking / Financial Services.
• Experience working with Singapore-based banks.
• Exposure to regulatory reporting systems.
• Experience supporting large-scale system transformation programs
• Strong experience in Enterprise Content Management Systems (ECMS).
• Hands-on exposure to Anti-Money Laundering (AML) processes.
• Deep understanding of banking compliance frameworks.
• Strong business process modelling and workflow documentation skills.
• Experience preparing SDM documentation.
• Experience writing Data Conversion Specifications.
• Strong analytical and stakeholder communication skills.

Interested applicants please send your resume to rita@recruitexpress.com.sg and look for:

Rita Shi Tianhe

Outsourcing Team

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Responsibilities

• Perform daily system administration tasks, manage change requests, and deliver advanced first-line support to resolve infrastructure-related issues.

• Maintain and optimize virtualized environments (VMware) while administering directory services such as Active Directory.

• Manage and troubleshoot hybrid environments, with a focus on Red Hat Enterprise Linux and Windows Server operating systems.

• Implement ITIL best practices to enhance Incident, Change, and Problem Management processes.

• Demonstrate technical leadership by guiding junior team members and taking ownership of complex escalations.

Job Requirements

• Possess Bachelor's Degree in Computer Science or related field.

• At least 3 years of working experience in system support or a related technical role.

• Technical experience in following areas: VMware vSphere (vCenter, ESXi), High Availability, and Disaster Recovery, Microsoft Active Directory, Group Policy Objects, DNS, and DHCP

• Operating Systems: Red Hat Enterprise Linux, Windows Server

• Service Management: ITIL Framework (Incident, Change, Problem Management)

• Prior experience in government projects are highly preferred.

• Location at North East of Singapore

This role requires individual to clear CAT 1 due to the nature of the project.

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on apply now or send your updated resume to berlyn.lum@peopleprofilers.com

Job Req ID: 93RYV334

Berlyn Lum Miao Yu

Registration Number: R1766577

EA License Number: 02C4944

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

About Maybank Securities

Maybank Securities, a leading brokerage and investment bank with a reach extending across ASEAN, the UK and the US, offers a comprehensive suite of services. These include corporate finance & advisory, navigating debt and equity capital markets, derivatives trading, brokerage and research for both retail and institutional investors, and prime brokerage.

Job Description

We are looking for a detail-oriented and customer-focused Helpdesk Officer to join our Client Services team. You will serve as the first point of contact for clients, handling front-line enquiries and ensuring smooth processing of account-related requests in a fast-paced financial services environment.

Key Responsibilities:

• Provide excellent front-line support to clients by attending to enquiries at the counter and via phone/email.
• Manage and respond to incoming emails in a timely and professional manner.
• Review and process retail and corporate account opening applications (both manual and digital).
• Assess and handle account update requests, dormant account reactivations, and account closures.
• Conduct thorough KYC/AML screening and due diligence for new client onboarding.
• Process client requests including share transfers and other related services.
• Perform ad-hoc duties as assigned by the Team Lead or Head of Client Services.

Qualifications

• Diploma or bachelor’s degree in business, Finance, Banking, or a related field.

Experience

• 1–3 years of relevant experience in banking, brokerage, or financial services, preferably in client servicing, operations, or helpdesk.
• Hands-on experience in retail and corporate account opening and client onboarding processes.
• Familiarity with KYC/AML screening and regulatory requirements in the financial industry.
• Experience handling customer enquiries in a front-line or counter service environment.
• Exposure to processing account maintenance requests such as updates, reactivations, closures, and share transfers.

Skills & Competencies

• Strong communication and interpersonal skills with a customer service mindset.
• Excellent attention to detail and accuracy when reviewing documentation.
• Ability to multitask, prioritise effectively, and meet tight deadlines in a fast-paced environment.
• Proficient in Microsoft Office applications, especially Excel and Outlook.
• Strong organisational and email management skills.
• Proactive team player who is willing to take on ad-hoc tasks.

We regret that only short-listed candidates will be notified.