Desktop Support Engineer / Resident Engineer

Work Location: Changi Business Park, Singapore
Employment Term: 12-month renewable contract
Salary: Up to SGD 3,800 per month
Work Arrangement: On-site

Job Summary

We are looking for a hands-on Desktop Support Engineer / Resident Engineer to provide on-site IT support for users at our client’s office, Changi Business Park.

The successful candidate will be responsible for resolving end-user computing issues, supporting workplace devices, coordinating with relevant technical teams, and ensuring that users receive timely and professional IT assistance.

Key Responsibilities

• Provide on-site Level 1 and Level 2 desktop support to end users.
• Troubleshoot hardware, software, operating system, and connectivity issues.
• Install, configure, deploy, and replace desktops, laptops, monitors, printers, and other workplace IT equipment.
• Support Microsoft Windows, Microsoft Office, Outlook, Microsoft Teams, and standard enterprise applications.
• Assist users with account access, password reset, software installation, and basic network-related issues.
• Support user onboarding, offboarding, workstation setup, device collection, and IT asset handover.
• Perform desktop imaging, device refresh, and equipment replacement activities.
• Log, track, update, and close incidents and service requests through the ticketing system.
• Escalate unresolved issues to the appropriate technical teams and follow through until resolution.
• Maintain accurate IT asset records and inventory documentation.
• Provide basic support for meeting-room equipment, printers, and other office IT devices.
• Work closely with remote infrastructure, network, security, and service desk teams when required.
• Participate in planned IT activities, including occasional after-hours support where necessary.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• At least 1 to 3 years of experience in desktop support, EUC support, IT helpdesk, field support, or resident engineer roles.
• Hands-on experience supporting Windows desktops and laptops in a corporate environment.
• Familiarity with Microsoft Office, Outlook, Teams, Active Directory, and standard IT ticketing systems.
• Basic knowledge of networking concepts such as LAN, Wi-Fi, TCP/IP, and VPN connectivity.
• Experience with IT asset management, device deployment, and troubleshooting is preferred.
• Good communication and customer-service skills.
• Able to work independently while coordinating effectively with other technical teams.
• Comfortable working on-site in the Jurong area, at International Road and/or Quality Road.
• Comfortable with a 12-month renewable employment term.

Preferred Qualifications

• Experience supporting users within a manufacturing, logistics, warehouse, or corporate office environment.
• Familiarity with ITIL processes and service-level agreements.
• Experience using tools such as ServiceNow, Remedy, or similar IT service-management platforms.
• Relevant certifications such as ITIL Foundation, CompTIA A+, or Microsoft certifications would be an advantage.

Additional Information

• Salary is up to SGD 3,800 per month, depending on experience and suitability.
• This is an on-site support role.
• Candidates may be assigned to International Road, Quality Road, or both locations depending on operational requirements.
• Occasional support outside standard office hours may be required for planned activities or urgent technical issues.

Designation : Customer Service Support

Working Hours : Monday to Friday: 8:00 AM – 5:30 PM (OT Available on Saturdays)
Location : Raffles

Job Description:
Support the Lead Solemniser (LS) with queue management and administrative duties to ensure the smooth conduct of ceremonies.

Assist couples and guests during solemnisation appointments, including registration, witness updates, and reprinting of ceremonial certificates via self-service kiosks.

Guide and direct guests after their solemnisation to maintain an orderly waiting area and smooth visitor flow.

Monitor self-service kiosks and provide basic technical assistance when required.

Handle simple customer enquiries, verify supporting documents for completeness and accuracy, and escalate complex cases to the appropriate channels.

Assist counter staff with document verification processes, including assessing couples' language proficiency based on provided guidelines.

Perform general administrative duties such as setting up and closing solemnisation rooms and kiosks, preparing simple reports, and supporting daily operations.

Carry out other related administrative tasks as assigned.

Join Our Team at Appvantage in Singapore!

We are dedicated to leading the future of enterprises with transformative digital solutions that not only redefine application design but also revolutionize e-commerce and enhance user and customer experiences.

Job Description

As we continue to drive innovation and strengthen our operations, we are seeking a dynamic Project Support Executive to join our team in Singapore. In this role, you'll be supporting live digital products deployed across markets in Asia Pacific and Latin America for a globally recognized premium automotive brand — so your work has real, visible impact from day one.

You'll sit at the intersection of client support, quality assurance, and digital operations, working alongside a cross-functional team of developers, designers, product owners, business analysts, and scrum masters to keep mission-critical systems running smoothly and continuously improving. The ideal candidate has a solid understanding of digital products and applications, strong collaborative skills, and a genuine passion for customer satisfaction. You will also be expected to contribute beyond your defined scope as business needs evolve — bringing flexibility and a problem-solving mindset to the team.

Here's a glimpse of your responsibilities:

1. Stakeholder Management

• Foster and maintain strong, professional relationships with clients, vendors, and partners.
• Support seamless communication and collaboration across stakeholders.
• Ensure that all project implementations are aligned with company quality standards and client expectations.

2. Operation Support

• Manage day-to-day support operations for our in-house product, ensuring timely and accurate issue resolution.
• Monitor support tickets and maintain a high standard of customer service and satisfaction.
• Investigate and triage production incidents reported by markets, working closely with the development team to drive timely resolution and root cause analysis.
• Coordinate and arrange product deployments in collaboration with the development team, ensuring releases are communicated and executed smoothly across markets.
• Design and refine support processes to improve efficiency and response times.
• Track and analyze key performance indicators (KPIs) to evaluate support effectiveness and implement corrective actions.
• Work closely with the product team to relay customer feedback and contribute to product roadmap discussions.
• Create and maintain clear, user-friendly support / training documentation (e.g., FAQs, troubleshooting guides, knowledge base).
• Stay informed of best practices in digital product support, customer service, and user experience.

3. Quality Assurance

• Plan, develop, and execute test plans, test cases, and scripts to validate product functionality and quality.
• Collaborate with product owners, designers, and developers to understand feature requirements and ensure alignment with user needs.
• Verify backlog items and confirm that development meets business and customer expectations.
• Conduct and lead User Acceptance Testing (UAT) for new features or product updates.
• Provide clear feedback to the development team on usability, bugs, and potential improvements.
• Maintain accurate documentation of UAT scenarios, test results, and backlog verification status.
• Communicate QA progress and results to stakeholders in a timely and structured manner.

4. Versatile Contributor

• Embrace a growth mindset and contribute beyond your immediate role as organisational needs evolve.
• Support cross-functional initiatives, ad-hoc assignments, and projects that may span different areas of the business.
• Adapt readily to shifting priorities, new processes, or expanding responsibilities as the business grows.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 2-3 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential. Able to communicate issues clearly to stakeholders, and comfortable liaising with regional client teams.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude. Organised, meticulous, and always approaches tasks with a positive and proactive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.
• AI & Productivity Tools: A genuine curiosity and willingness to explore AI tools (e.g. ChatGPT, Claude, Copilot) to improve personal and team efficiency. Prior experience using AI in a work context is a plus.

Join us at Appvantage, where every day brings meaningful challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

About the Company:

We work with the human side of performance knowing that no matter how good your systems and processes are, the effectiveness of your people is the true differentiator between running a successful business and spending every day just keeping the business afloat. BASK achieves this through consultation to identify key issues, root cause analysis to determine what must change, intervention design and delivery.

This is not your typical internship - it's a great opportunity to dive into world of entrepreneurship, working in projects and contribute fresh ideas!! We’re looking for a motivated intern to join our team and gain hands-on experience in an entrepreneurial environment.

Minimum 3 months, longer-term commitment preferred.

Role & Responsibilities:

• Provide administrative support and assist with business operations.
• Help manage projects, ensuring timelines are met and stay on course. Ensure smooth running projects and client's objectives are met.
• Contribute creative ideas to help and reach out to our clients.
• Manage internal and external stakeholders/vendors.
• Support Director with clients’ meetings

Who We're Looking For:

• A current student or recent graduate (e.g. Business, Marketing, HR) who is eager to learn and grow.
• A team player who is curious, driven and pro-active to explore & ideate - We value your voice and perspective!
• Passionate about business, learning and sustainability.
• Strong administrative, time-management and organisational skills.
• Must be comfortable with Microsoft Office (PowerPoint, Word and Excel) and Canva. Bonus if you've used AI tools!

What You'll Learn:

• Working closely with decision makers.
• Hands-on experience across project management, operation and client success.
• Gain access to coaching sessions with our Strengths coach!

About Our Client

Our client is a Singapore-based lighting solutions company with over 30 years of experience in architectural and commercial lighting projects. Our company specializes in providing professional lighting fixtures for decorative and architectural use in both local and overseas markets. We collaborate with manufacturers from Spain, Germany, Italy, and Southeast Asia to deliver innovative, customized, and energy-efficient lighting solutions for hotels, retail malls, offices, residential developments, and institutions.

Position Summary

The Administrative Executive (Accounts Support) is responsible for providing comprehensive administrative and operational support to ensure the smooth day-to-day functioning of the business. This role oversees document management, filing systems, coordination with clients, suppliers, freight forwarders, and internal stakeholders, while supporting various office administration and operational activities.

In addition, the position provides basic accounts support, including invoice preparation, payment follow-ups, account documentation, and coordination of financial records to support the accounting function. The role also assists with inventory coordination, shipment arrangements, and general business administration to facilitate efficient operations.

The ideal candidate should possess strong organizational, communication, and multitasking skills, with the ability to manage multiple priorities independently in a fast-paced environment while maintaining a high level of accuracy and attention to detail.

Key responsibilities

• Organize and maintain an efficient filing system for documents and records to ensure proper documentation, easy retrieval, and compliance.
• Handle accounts payable and accounts receivable functions, including the preparation of purchase orders, delivery orders, and invoices to support daily financial operations.
• Monitor customer payments and proactively follow up on outstanding receivables to maintain healthy cash flow.
• Prepare monthly aging reports to track overdue accounts and support credit control activities.
• Generate monthly Statements of Account (SOA) to ensure accurate customer billing and account reconciliation.
• Assist in month-end and year-end closing activities to support timely and accurate financial reporting.
• Verify billing accuracy by matching invoices against purchase orders and supporting documents to prevent discrepancies.
• Liaise with clients, suppliers, and internal stakeholders to ensure smooth and efficient business transactions.
• Assist in stock ordering and allocation to maintain adequate inventory levels and support operational requirements.
• Coordinate with freight forwarding companies for air, land, and sea shipments to ensure timely delivery of goods.
• Provide administrative support, including maintaining proper filing of project and operational documents.
• Perform general accounting and administrative duties in accordance with company policies and established procedures.

Requirement And Qualification

• Diploma, Advanced Diploma, or Higher Diploma in Accounting, Business Administration, or an equivalent qualification.
• Minimum 2–3 years of relevant working experience in administration, accounting support, or a related field.
• Proficient in Microsoft Office applications and familiar with accounting software such as AutoCount.
• Strong organizational and administrative skills with the ability to maintain accurate document and record management systems.
• Good communication and interpersonal skills to effectively liaise with clients, suppliers, and freight forwarding partners.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines independently.
• Positive working attitude, willingness to learn, and adaptability in a fast-paced environment.
• Mature, responsible, and detail-oriented individual with the ability to work independently and handle confidential information professionally.
• Candidates with prior experience in office administration, document management, and coordination roles are encouraged to apply.
• Individuals seeking long-term career stability and able to contribute effectively in a small team environment will be highly regarded.

Base Salary:SGD3,200 to SGD4,500 per month

We regret to inform that only shortlisted candidates will be contacted

EA Personnel No R21101246

Company EA Registration No 21C0691

Main Duties and Responsibilities:

The Guest Support Supervisor is responsible for ensuring smooth reservation processes, providing exceptional guest service, and supporting the front office team in maintaining operational efficiency. This role involves call center operations, handling bookings, coordinating with internal departments, managing guest requests, and ensuring all reservation activities comply with the hotel's standards and policies.

Key Responsibilities:

• Manage daily reservations, ensuring accuracy and timely confirmation of bookings.
• Assist guests with inquiries regarding hotel facilities, services, booking notifications cancellations, and special requests in a professional and courteous manner.
• Coordinate with Front Office, Housekeeping, and other departments to ensure guest requirements are met.
• Maintain accurate guest records, reservation logs, and related documentation in the system.
• Monitor room availability and provide reports on occupancy, bookings, and forecasts as needed.
• Handle guest feedback and resolve reservation-related issues promptly and effectively.
• Support audits, system updates, and compliance checks related to reservations and guest data.
• Ensure all reservation processes comply with hotel policies, operational standards, and regulatory requirements.
• Process reservations by email, telephone, referral or from sales office, travel agents and other hotel departments.
• Enter all room sales booking on a timely basis.
• Ensure that all follow-ups are done promptly and efficiently.
• Ensure all F&B activities align with hotel policies, operational standards, and regulatory requirements.
• Process in-room dining food orders with accuracy and efficiency

Job Requirement:

• Minimum of 2 years relevant experience.
• Basic knowledge in OPMS and all related systems.

Join a short-term project to deploy POS systems for retail industry. You will handle staging, installation, and testing of POS machines, ensuring everything works before handover.

Responsibilities:

• Stage POS units, including asset tagging, run software/app tests.
• Install and replace POS systems on-site, manage cabling, and test hardware (scanners, card machines, cash drawers).
• Work closely with logistics onsite for smooth deployment.
• Support island-wide night deployments.
• Be proactive, work well in a team, and handle tasks independently.

Requirements:

• Experience in POS deployment, IT hardware, or retail tech support preferred.
• Hands-on with hardware setup, cabling, and testing.
• Knowledge of Windows operating systems.
• Flexible for night shifts and island-wide travel.
• Proactive, reliable, and detail-oriented.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

We are looking for a Procurement Intern to support our procurement team in day-to-day administrative, operational, and basic analytical tasks. This role is suitable for a motivated candidate who is organized, detail-oriented, and willing to learn how procurement processes work in a professional environment.

The ideal candidate should have good knowledge of Microsoft Office, especially Excel, Word, and PowerPoint, and be comfortable working with data, documents, and internal stakeholders.

Key Responsibilities

Support the procurement team with daily administrative and operational tasks.

Assist in preparing, updating, and maintaining procurement documents, records, and trackers.

Help with data entry, file organization, and document management.

Support basic analytical work, including preparing simple reports, summaries, and data updates.

Assist in tracking purchase requests, purchase orders, delivery status, and pending items.

Coordinate with internal departments when information or follow-up is required.

Support vendor-related administrative tasks, such as updating vendor details and organizing supplier documents.

Assist in preparing presentations, reports, and spreadsheets using Microsoft Office.

Help ensure procurement records are accurate, complete, and properly maintained.

Perform other tasks assigned by the procurement team.

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision
• Able to work overtime including weekends

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Role Overview

We are looking for a proactive and customer-focused IT Support professional to join a dynamic service desk team. This role serves as the primary human escalation channel for end users when automated self-service or virtual agent solutions require additional intervention.

The successful candidate will play a key role in delivering responsive support, maintaining service quality standards, and leveraging AI-assisted tools to enhance resolution efficiency and user experience.

Key Responsibilities

• Provide Level 1 and Level 2 support across multiple communication channels including phone, email, collaboration platforms, and ITSM portals
• Take ownership of tickets escalated from AI-driven support tools and ensure timely resolution
• Troubleshoot issues related to user access, authentication, Microsoft 365 applications, VPN connectivity, endpoint software, and general network access
• Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
• Monitor support queues and proactively manage workload to prevent SLA breaches
• Escalate complex cases to relevant resolver teams, vendors, or onsite support when required
• Utilize AI-assisted capabilities such as automated summaries, knowledge recommendations, and guided workflows
• Maintain detailed documentation and contribute to knowledge base improvements
• Support shift rotations and contingency coverage as operationally required
• Ensure compliance with internal security, audit, and data protection policies

Requirements

• 1–2 years of IT Service Desk experience (3–5+ years for senior level consideration)
• Strong hands-on experience supporting Windows and macOS environments
• Good working knowledge of Microsoft 365, VPN technologies, browsers, and endpoint tools
• Basic understanding of Unix or Linux environments is advantageous
• Familiarity with ServiceNow or similar enterprise ITSM platforms
• Solid understanding of incident and request management processes
• Ability to manage ticket workflows effectively and maintain documentation standards
• Exposure to AI-enabled support tools or chatbot workflows is a plus
• Strong verbal and written communication skills
• Customer-centric approach with strong analytical and troubleshooting capability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL

• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs,  JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

• Must be graduate from IT or Computer Science

  Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux

  Need to have eagerness to learn and perform with committment

Our Team

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide. 

We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace. 

Your Role

Mighty Jaxx is looking for a Marketing Intern to support our marketing operations, ensuring the smooth execution of campaigns, collaborations, and research projects. You will assist in various functions, such as: content creation, social media management, and customer engagement. Additionally, you will contribute to market and competitive research by compiling data, tracking trends, and supporting presentations. As part of our team, you will bring fresh perspectives and digital-native skills to enhance creative brainstorming and campaign execution.

We are looking for someone who can start immediately - ideally on a full-time internship.
For part-time internships, we would require an availability of 3 days a week.
Please indicate your internship availability in your application.

Responsibilities

Market & Competitor Research

• Conduct monthly competitor analysis on marketing strategies.

• Summarise findings, highlighting at least three key insights.

• Submit research reports on a monthly basis.

Campaign Coordination Support

• Assist in coordinating at least one campaign per quarter, ensuring seamless alignment across teams.

• Maintain an updated tracker for deliverables and vendor communications.

• Work with the marketing team to compile assets, track deadlines, and manage approvals.

• Ensure campaign materials are finalised well in advance before launch.

Social Media Content Support

• Assist in creating at least eight social media posts per month for Mighty Jaxx’s key campaigns.

• Track engagement metrics (likes, shares, comments) and compile a basic performance report.

Retail & Trade Marketing Support

• Assist team in drafting retailer social media content decks.

• Ensure each deck includes key messaging, post templates, and sample visuals.

• Collaborate with the trade marketing team to gather necessary assets and engaging content.

• Contribute to retailer briefing materials and ensure social media alignment.

Requirements

• Strong understanding of digital marketing, social media platforms, and content creation.

• Prior experience in social media management, content marketing, or marketing research preferred.

• Proficiency in design and content tools such as Canva, Adobe Photoshop, or similar software is a bonus.

• Ability to analyse marketing data, track key performance metrics, and generate insights.

• Excellent organisational and time management skills to meet deadlines for content and campaign execution.

• Strong written and verbal communication skills to collaborate effectively with internal teams and external partners.

• Knowledge of the toys, collectibles, or lifestyle industries is a plus.

• Passion for brand marketing and staying up to date with industry trends.
  

To apply, please send an updated copy of your resume to people@mightyjaxx.com 

While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.

Benefits

Be part of a company where the benefits are designed to elevate your experience - making your journey with us as dynamic and rewarding as the work you’ll do. You can look forward to:

• Hybrid work (with flexible start timing, ranging from 8.30am - 10.30am)

• Attractive staff discounts on MJ products

• Well-stocked pantry filled with a variety of snacks and beverages

We are looking for an experienced Workplace Support Coordinator to manage day-to-day administrative and operational support functions within our facility. The candidate must be proactive, organised, and capable of handling multiple support tasks independently.

Key Responsibilities

• Coordinate and manage daily office and facility administrative operations
• Maintain and update company records, filing systems, and documentation
• Liaise with vendors, contractors, and internal departments for operational requirements
• Manage procurement of office supplies, stationery, and general facility needs
• Support HR administrative tasks such as attendance tracking, leave records, and onboarding coordination
• Handle incoming and outgoing correspondence, emails, and calls
• Coordinate meetings, schedules, and travel arrangements for management
• Assist in permit-to-work documentation and safety compliance paperwork
• Monitor and follow up on maintenance requests and facility upkeep
• Prepare reports, summaries, and presentations as required by management

Requirements

• Minimum 8 years of relevant experience in administrative or office coordination roles
• Experience in process, oil & gas, marine, or industrial sector preferred
• Proficient in MS Office (Word, Excel, Outlook)
• Strong organisational and multitasking abilities
• Good communication skills — both written and verbal
• Able to work independently with minimal supervision
• Familiarity with Singapore workplace safety documentation is an advantage

Key Responsibilities

1. Cleaning Operations & Coordination

• Coordinate procurement of cleaning consumables, tools, and equipment in accordance with company procedures
• Liaise with suppliers on orders, deliveries, and product availability
• Arrange distribution of supplies and equipment to various sites in a timely manner
• Support site supervisors on operational and staffing requirements
• Assist in manpower coordination and deployment when required

2. Inventory & Equipment Management

• Maintain accurate inventory records and track all stock movements in accordance with company procedures
• Monitor stock levels and ensure timely replenishment
• Conduct periodic stock checks and reconciliation
• Arrange servicing, maintenance, and repair of cleaning equipment
• Follow up with vendors on servicing schedules and ensure equipment is in good working condition
• Ensure accountability for stock accuracy and minimize discrepancies or losses

3. Administrative & HR Support

• Maintain proper filing and documentation(hardcopy and softcopy) in an organized and accessible manner
• Handle submission and tracking of HR-related forms (e.g. Annual Leave, time-off, medical leave)
• Monitor cleaners’ attendance, absenteeism, and replacements, ensuring accuracy before submission to HQ (Kuala Lumpur) on a monthly basis
• Support onboarding documentation for new staff(forms, uniform issuance, records)
• Prepare basic correspondence, reports, and internal documentation as required
• Ensure timely and accurate submission of all required documents to HQ

4. Operations Support (Field& Ad-hoc)

• Provide support across sites when required(floater role)
• Assist during manpower shortages, urgent situations, or special assignments
• Support operations during weekends, Sundays, and Public Holidays when necessary to ensure service continuity
• Prepare periodic reports and updates as required by Management

5. Compliance, SOP & Safety

• Ensure all tasks are carried out in accordance with company SOPs, policies, and operational procedures
• Comply with all applicable Singapore regulations, including Workplace Safety and Health (WSH), environmental, and public health requirements
• Always adhere to safety guidelines, including proper use of Personal Protective Equipment (PPE)
• Ensure safe handling, usage, and storage of cleaning chemicals in accordance with company procedures and safety standards
• Follow all client site rules and safety requirements when deployed to sites
• Report any safety hazards, incidents, or non-compliance to the supervisor immediately
• Maintain accurate and timely documentation inline with company standards and audit requirements (e.g. ISO, Eco Vadis)
• Maintain confidentiality of company and employee information

Job scope:

• Immerse in hands-on experience in private wealth management
• Client onboarding and account maintenance
• Learn about investing and asset classes via comprehensive training programs
• Specialize in financial products including bonds, funds, structured products and OTC derivatives
• Become proficient in product management and client engagement

Responsibilities:

• Complete training modules on investing and financial products
• Support Sales on day-to-day tasks including; Client enquires, Account opeing and review, Complete relevant documentation requirements, Pre-Trade, Trade and Post-Trade process, Complete relevant documentation requirements
• Support the Products team on day-to-day engagement and operation including; product design and pricing,product lifecycle management, product performance and portfolio review, product due diligence (back up)
• Participate in Products team ad-hoc projects

Requirements:

• Degree or Diploma holder
• Major in Finance, STEM (Science, Technology, Engineering, Mathematics) or Accounting is a plus
• 1-3 years of relevant experience
• Strong analytical skills and attention to detail
• A passion for financial markets, investment strategies, and client service
• Effective communication and interpersonal skills
• Fluency in English and Chinese (Mandarin or Cantonese) is required for effective communication with clients