Total 193 support advisor job vacancies

You will support office operations by managing customer feedback and complaints, issuing invoices, handling monthly administrative tasks, maintaining attendance records, and updating inventory and store data. You will work closely with the operations manager to ensure smooth daily functions.

Working timing 9am -6pm

Responsibilities

• Communicate with customers to collect feedback and resolve complaints effectively
• Prepare and issue accurate invoices to customers
• Perform monthly administrative tasks to support office operations
• Maintain and update tele attendance sheets daily
• Collaborate closely with the operations manager to coordinate office activities
• Update inventory and store records to ensure accurate stock information

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with client core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments

Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements

Create / update and track ticket in ticketing tool to closure observing SLA commitments

Escalate, when necessary, in accordance to escalation matrix

Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.

Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.

Liaise and work closely with customers to address service concerns and to solve technical problems.

Work with technical team to resolve more advanced issues when necessary

Perform Install / Move / Add / Change (IMAC) activities as tasked

Ensure all material is properly documented and handed over during shift changes

Perform any ad-hoc duties as assigned

Build sustainable relationships and engage customers by taking the extra mile

Job Requirements

Higher NITEC in Electrical, Electronics, IT or equivalent

Relevant experience in IT system support and hardware maintenance

Experience in electrical/mechanical drawing, service/repair manuals and or diagrams will be added advantage

Basic knowledge in Networking and Database management will be added advantage

Strong communication and interpersonal skills. Self-starter, self-motivated and critical thinker who embraces challenges

Ability to work responsibly, independently and in a team

Able to interact with all levels of people and work under stress

Training will be provided
Working hours

Rotating 12 hours shift or as assigned.

Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest

2 Months Day shift, followed by 2 months night shift

Ability to travel to other sites during shift may be required

Responsibilities

• Monitor and optimise production and non-production environments, ensuring system reliability, performance, and availability while driving continuous improvements.
• Manage incidents, problems, and change activities, working with internal teams and vendors to resolve issues, perform root cause analysis, and meet SLA commitments.
• Maintain operational documentation, reports, and governance processes to support audits, compliance, and stakeholder communications.
• Lead day-to-day operations and support teams, ensuring effective 24/7 service delivery and operational excellence through automation and process improvements.

Requirements

• Degree in Computer Science, Information Technology, or a related field, with relevant experience in IT Operations and Cloud engineering
• Min. 2 years of experience in Cloud Engineering, Platform Operations Support or IT Application support.
• Experience with ITSM processes and tools, application/infrastructure monitoring, incident management, and security access controls.
• Familiarity with cloud platforms (AWS, Azure, GCP), automation and IaC tools (Terraform, Ansible, scripting), and DevOps/CI-CD practices.
• Strong problem-solving, communication, stakeholder management, and teamwork skills.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elaine Wong (Zoe) l Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

About The Company

We have partnered with one of the leading retail groups in Singapore with a strong presence across multiple store formats islandwide. With a portfolio of well-established brands, the business continues to grow and adapt, serving diverse customer segments though its network of over 50 outlets.

Job Summary

The successful candidate plays a key role in providing comprehensive operational and administrative support to the Commercial team. This position ensures smooth execution of category initiatives, accurate system and data management, effective supplier coordination, and timely delivery of promotions and commercial activities.

This role is based in Tampines North.

Key Responsibilities

• Work closely with the Category Manager to support assigned categories in achieving sales, profit, market share, and productivity goals.
• Coordinate and implement category action plans, ensuring timely execution to meet business objectives.
• Provide full administrative support for supplier onboarding and new product development processes.
• Ensure all pricing, cost, and commercial changes are updated accurately in the system.
• Manage creation and maintenance of item master data and new article records.
• Support administration and monitoring of consignment activities.
• Maintain promotional downloads and coordinate approvals for marketing materials.
• Assist with weekly promotion commitments, collaborating with Operations, Marketing, Supply Chain, and suppliers for seamless execution.
• Liaise with suppliers on documentation, administrative updates, and operational requirements.
• Ensure timely submission of documents for system and master data updates.
• Proactively support internal stakeholders, highlighting risks or issues that may impact operations.
• Handle ad-hoc tasks to support the Category team.

Qualifications

• Diploma in Business Management, and/or relevant field.
• Good proficiency in Microsoft Office, especially Excel (Pivot Tables, VLOOKUP).
• Knowledge of SAP or similar ERP systems is advantageous.
• Excellent communication and coordination skills, with the ability to manage multiple stakeholders.
• Highly organized, detail-oriented, and capable of handling multiple tasks concurrently.

AP Media is a creative media tech company that represents a new multi-disciplinary intersection point in the industry. At a time when audiences are craving for more immersive digital content, we are here to provide the technical expertise, experimental thinking and marketing innovation brands need to thrive.

We aim to make futurealistic experiences across a spectrum of domains, from real-time 3D set mapping, virtual and hybrid activations to interactive live streaming, immersive multimedia and experiential marketing.

We want to make these experiences accessible to everyone. To do that, we help connect the dots across six key dimensions for new brand opportunities you can create today.

We are looking for an open-minded, proactive, resourceful and dynamic individual, to join as a Virtual Production Camera Technician

Job Description:

• Set up, configure, operate, and perform preventive maintenance on all studio and virtual production equipment, including cameras, LED/VP processing units, tracking systems, video routers, and AV infrastructure, ensuring every system is production-ready and functioning reliably.

• Troubleshoot camera and imaging equipment and provide clear technical reports to the Studio Manager and manufacturers to support timely issue resolution and minimise downtime.

• Maintain system performance by updating firmware and software across all devices and ensuring compatibility with real-time production workflows.

• Ensure that all technical equipment meets operational and safety standards, with minimal disruption to studio activities and production schedules.

• Read, interpret, and design camera and signal-flow diagrams, supporting clear and efficient routing for both physical and virtual production environments.

• Manage and route video signals, including split camera feeds, genlock, timecode, and data lines, ensuring synchronised and stable connections during shoots.

• Apply strong knowledge of professional video standards, including HD-SDI, DisplayPort, HDMI, RAW workflows, colour metadata, and data-wrangling practices used in virtual production and broadcast pipelines.

• Maintain and support Virtual Production systems, including tracking objects, markers, cabling, power management, and full AV signal flow across the LED volume.

• Assist the camera crew with calibration workflows, including lens calibration, spatial calibration, and mounting of virtual production tracking hardware on set.

• Troubleshoot video feeds, tracking stability, and calibration issues in collaboration with the Virtual Production team to maintain accurate real-time rendering and scene playback.

• Communicate changeover updates, camera configuration changes, and system status to the Virtual Production team to ensure smooth transitions and operational clarity.

• Continuously develop skills and stay updated on new technologies, maintaining a forward-thinking and adaptable approach to evolving industry tools and workflows.

• Proficient in video editing, supporting quick reviews, technical tests, and content preparation when required.

Position Summary

The Service Hub division at BCS provides operational support to BCS and participants. The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, operational reporting, secure certificate management, timely issue resolution and service processing, as well as operational excellence.

The Service Desk Support will be the first point of contact for external institutional users and will be responsible for managing the service desk and providing crucial support in ensuring effective incident management, timely communication with participants and schemes owners, and efficient processing of service requests. The individual is responsible for ensuring round-the-clock support to maintain operational continuity for critical payment systems, coordinating release notifications and activities, and upholding service quality standards in alignment with organisational and regulatory requirements.

Key Responsibilities

Service Desk & Customer Experience

• Manage service desk operations, ensuring delivery of excellent and consistent customer service across all touch points, including emails and phone
• Serve as the primary point of contact for customer inquiries and requests, resolving issues efficiently and escalating as necessary
• Collaborate with IT and vendors to provide timely and accurate advice to customers
• Manage incident resolution, leveraging experience with ServiceNow ITSM and CSM platforms
• Ensure all incident root cause analysis and downtime resolutions are tracked and reported, providing updates to relevant stakeholders (e.g., SCHA)

Incident and Service Request Management

• Handle participants' service incidents and requests across CTS, FAST, IBG, PayNow, and Cross-Border services
• Ensure all incidents and enquiries are logged, tracked, and resolved within the agreed Service Level Agreements (SLAs)
• Ensure clear and timely communication of Root Cause Analysis (RCA) and resolution of incidents to participants and schemes

Release Notifications and Coordination

• Ensure timely notifications to participants on all upcoming UAT and production releases
• Coordinate release activities with all stakeholders to ensure smooth implementation

Requirements

Education and Experience

• Diploma or Bachelor’s degree in Operations Management, Business Administration, or any related field
• Minimum one year of experience in service desk management or IT operations, preferably within the payment or financial services industry
• Demonstrated success in handling incident management, root cause analysis, and service request fulfillment
• Prior experience working in 24/7 operational environments is preferred

Skills and Knowledge

• Good understanding of payment systems such as Cheques, Funds Transfer, Interbank GIRO, PayNow, and Cross-Border services
• Strong communication skills, with the ability to convey information clearly and effectively to both internal (e.g. L2/L3 Tech Teams) and external stakeholders (e.g., participants, scheme owners)
• Knowledge of regulatory and compliance requirements related to payment systems is an advantage

Responsibilities:

• Assist couples and guests during marriage solemnisation ceremonies
• Manage queues and registration processes
• Handle basic customer enquiries
• Support self-service kiosks and administrative tasks
• Assist with document verification support

Requirements:

• Minimum 1 year customer service experience
• ITE qualification or equivalent and above
• Computer literate
• Friendly, professional, and customer-oriented

Working Hours:

• Monday to Friday: 8:00am – 5:30pm
• Saturday: 8:00am – 5:30pm
• Public Holidays excluded

Contract Duration:
24 months with an option to extend for 12 months.

Flexi Work Arrangements, Essential Financial Knowledge, Attractive Remuneration

We believe in providing a holistic approach in service to our clients, ensuring their needs are met and satisfied in our care. And we believe that it starts with us!

Join our team as a Financial Advisor and enjoy a flexible work setting, comprehensive training, support structure, together with market leading remuneration. This role is ideal for both fresh graduates and those seeking a mid-career switch. Connect with us and embark on a rewarding career in financial advisory

A Day in The Life of a Financial Advisor:

• Client Networking: Establish and grow a robust client base through effective networking and prospecting strategies.
• Financial Strategy Development: Analyze clients' financial situations and goals to create tailored financial strategies.
• Insurance and Financial Advisory: Provide comprehensive advisory on insurance and financial planning, covering areas such as retirement, education, and investments, supported by our extensive product suite.
• Financial Analysis: Presenting detailed financial summaries, investment reports, and income projections for clients.
• Client Relationship Management: Maintain and strengthen client relationships through regular reviews and adjustments to financial plans based on life changes.

Benefits & Rewards:

• 24-months Trainee Program: Provides monthly allowance + commission, supporting you in the first 24 months of your career.
• Extensive Training and Support Structure: Regular workshops, training & sharing sessions within the agency and individual mentorship ensuring support along the way.
• Flexi-Hybrid Work Setting: Enjoy a hybrid work setting with flexible work arrangements.
• Attractive Rewards: We believe in 'work hard, play hard', with incentives for top performers & fun team-bonding events.
• Market-leading Remuneration Structure: Market-leading remuneration package along with an attractive incentive system, including commissions, performance incentives, and up to 3 incentive trips a year.

Qualifications:

• Singaporean / Singapore PR preferred
• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Bachelor Degree in any field, as per MAS requirements.
• Highly motivated with strong interpersonal skills

Apply now to find out more!

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Healthcare Assistant.

They are located at Central – easily accessible via various modes of transport.

Benefits Summary

• Basic Up $3000 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Support patients with their daily living activities.

• Assist nurses during medical emergencies or crisis situations.

• Attend to hygiene needs of patients who require assistance or are bedbound

• Maintain proper hygiene, safety, and documentation of patient conditions.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R26159676 (Aggie Choo Min Le)

Responsibilities:

• Coordinate and prepare product samples, project documentation, and related materials to support project execution.
• Manage and submit project-related documentation, ensuring accuracy and compliance with requirements.
• Process project orders and maintain records using SAP and Excel.
• Liaise with suppliers, customers, and internal stakeholders to monitor material availability, delivery schedules, and project timelines.
• Assist in coordinating site meetings and work closely with consultants, developers, and contractors to ensure project requirements and deliverables are met.

Qualifications:

• NTC 2, Diploma, or equivalent qualification in Marketing, Engineering, Electrical Engineering, Interior Design, Building Services, Architecture, Sustainability Design, or related disciplines.
• Proactive and resourceful individual with strong problem-solving skills and the ability to work independently as well as collaboratively.
• Experience in project coordination, sales support, events management, lighting, or M&E-related industries is advantageous.
• Able to thrive in a fast-paced environment while effectively managing multiple timelines, priorities, and stakeholders.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint, with strong administrative and documentation skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Role Overview

At Cognitive Development Learning Centre (CDLC), we believe every child can learn when given the right support, environment, and teaching approach.

We are looking for passionate and curious individuals who want to explore a career in education, psychology, special needs education, speech and language development, or child development.

This internship is designed as the first step in a structured professional development pathway that prepares graduates for future roles in learning support and special education.

What You Will Learn

As an Intern, you will work alongside experienced special educators and interventionist to develop practical skills in:

• Understanding child development
• Supporting children with diverse learning needs
• Behaviour support and emotional regulation strategies
• Classroom observation and documentation
• Educational activities and intervention support
• Communication with families and professionals
• Professional practice within a special education environment

You will receive structured coaching, supervision, and hands-on learning opportunities throughout the internship.

Your Development Pathway

At CDLC, we believe in developing educators gradually through guided practice and coaching.

Successful interns may be considered for progression into:

Intern → Learning Support Educator → Learning Facilitator/Special Educator

This allows new graduates to build confidence and competence before taking on independent teaching responsibilities.

Key Responsibilities

Learning Support

• Assist educators during learning sessions
• Support classroom preparation and organisation
• Facilitate small-group and individual activities
• Help implement learning and behavioural strategies

Observation & Documentation

• Observe student engagement and learning behaviours
• Maintain accurate learning notes and records
• Participate in supervision and reflection sessions

Professional Development

• Attend training workshops and coaching sessions
• Complete assigned learning activities
• Apply feedback to improve professional practice

Team Collaboration

• Work closely with educators, supervisors, and other professionals
• Contribute positively to a collaborative learning culture

Qualifications & Experience

Minimum Experience: No experience needed. Recent graduates are welcome to apply for the position with the possibility of converting to full time staff after 6 months of internship.

Who We Are Looking For
We welcome poly and university graduates from fields such as:

• Psychology
• Early Childhood Education
• Special Education
• Education
• English language
• Counselling
• Other related disciplines

You do not need prior special education experience. We are looking for individuals who demonstrate:

• Genuine interest in helping children learn
• Strong learning attitude
• Curiosity and initiative
• Patience and empathy
• Willingness to receive coaching and feedback
• Professional responsibility

Internship Details

Duration

• 6 months

Working Arrangement

• Structured internship with coaching and supervision

Potential Career Opportunities

Outstanding interns may be considered for future Learning Support Educator positions upon successful completion of the internship.

Why Join CDLC?

• Structured educator development pathway
• Direct mentoring from experienced professionals
• Meaningful work that impacts children’s lives
• Exposure to evidence-based educational practices
• Opportunity to develop specialised skills in learning and child development
• Potential pathway into a long-term career in special education

If you are passionate about helping children learn and want to build a meaningful career in education, we would love to hear from you.

The Services required are set out as follows:

1. Supervision & Discipline Prevention

• Serve as a visible adult presence in high-movement areas and conduct

systematic patrols during recess, lunch breaks, and lesson transitions.

• Maintain supervisory presence in the canteen and Multi-Purpose Hall

during daily recess periods.

• Support proactive discipline strategies and assist in simple peer

reconciliation or mediation (where appropriate).

2. Latecoming monitoring

• Record latecomers arriving after 07:30am

• Manage latecomers data.

3. In-House Suspension Support

• Help establish a structured environment for suspended students to

support learning continuity during suspension.

• Guide students through structured reflective activities and support their

transition back into the classroom environment.

4. Investigative & Case Support

• Assist in conducting preliminary investigations and fact-finding

interviews.

• Obtain student and witness statements where appropriate.

• Compile evidence and prepare structured incident reports to relevant

Key Personnel for directions.

5. Data Management

• Collate and manage discipline-related data, including latecoming

records, discipline statements, and other relevant documentation.

6. Deployment & Reporting

• The DSO will report operationally to the Student Development

Committee.

• The deployment schedule will be determined by the school in

accordance with the termly school timetable and school events

7. Performance Expectations

The DSO is expected to:

• demonstrate professionalism, discretion and good judgement.

• engage students respectfully and constructively.

• uphold confidentiality and procedural fairness.

• collaborate effectively with teachers and Key personnel.

Job Description

• Industry/ Organization Type: Cybersecurity
• Position Title: Technical Service / Support Consultant
• Working Location: Bedok
• Working Hours: 5 days (Mon – Fri, 9.00am – 6.00pm)
• Salary Package: Basic salary up to $5,000 + Flexi Benefits + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide clear consultation and coaching to customers and partners about product features and solutions
• Handle all parts of project implementation, including customizing solutions to meet client needs and supporting products after they go live
• Respond to client issues and questions, use problem-solving skills, and follow up until the issue is fully resolved—support may be needed at different hours
• Work together with teams such as Pre-Sales, Product Engineering, and Quality Assurance

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, Software Engineering, IT, or a related field
• 1–2 years of experience in software application development, implementation, and support
• Familiar with programming languages (e.g. Java, HTML, JavaScript, SQL
• Understanding of APIs, web services, and basic operating systems (Unix, Windows)
• Experience with servers and databases is a plus
• Knowledge of .NET/C#, web/mobile frameworks, cloud platforms, or hold relevant IT certifications
• Good communication, client management, and teamwork abilities
• Strong problem-solving skills, proactive, and adaptable
• Willingness to travel overseas for projects is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76242 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary:

We are seeking an experienced [ 8+ years ] and highly motivated Assistant vice president [ AVP ] to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment. The ideal candidate will bring a blend of strong technical skills [ Unix, SQL, Big Data technologies] and deep domain expertise in financial services

[ e.g: Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle ]

This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.

Key Responsibilities:

• Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.

• Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.

• Engage with operations, traders, quants, development teams to understand and resolve production outages/issues.

• Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms [ ITRS/AWP ].

• Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.

• Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop] and troubleshoot data pipeline issues.

• Maintain and improve knowledge bases, SOPs, and runbooks for production support.

• Participate in change management and release activities, including deployment validations.

• Lead root cause analysis [ RCA] , conduct post incident reviews, and drive permanent resolutions.

• Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.

• Contribute to continuous service improvement, stability management and automation initiatives.

Required Skills & Qualification:

• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.

• 8+ Years of experience in application or production support with 2+ years at a lead level.

• Strong hands-on experience with.

• Unix/Linus [ scripting, file manipulation, job control]

• SQL [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ]

• Big Data technologies [ Hadoop, Hive, Spark ]

• Job Schedulers like Autosys.

• Log analysis tools.

• Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ]

• Familiarity with CUSIP, ISINs and other instrument identifiers.

• Knowledge of front office/back office and reporting workflows and operations.

• Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.

• Effective communication and stakeholder management skills across business and technical teams.

• Experience with ITIL processes, including incident, problem and change management.

Preferred Qualifications:

• Exposure to cloud platforms and containerization [ Docker, Kubernetes ]

• Experience with scripting languages [ Python, Shell ]

• Knowledge of messaging services , middleware [ Kafka, MQ ]

• Familiarity with regulatory and compliance reporting tools and processes.