Total 15,211 quality control manager job vacancies

As part of the Customer Experience & Services, Digital Services Planning Team, you play a crucial role in enhancing the customer journey and digital services offered by TADM. This position requires good understanding of digital tools and communication channels, user experience optimisation, developing communications strategies to reduce barriers of customers using our eServices, and collaboration with cross-functional teams to ensure a seamless and user-centric experience for individuals seeking employment dispute resolution services at TADM.

Our key digital touchpoints include our 1) website and 2) integrated system that covers the end-to-end dispute resolution journey from i) chatbot to ii) claim filing and iii) e-Negotiation and/or e-Mediation.

System Management: Maintain and enhance our integrated system. This includes the iterative process of review, refinement and update of existing infrastructure and databases as well as design, testing and implementation of new developments.

Performance Monitoring: Report monthly customer satisfaction ratings and feedback. Monitor key performance indicators (KPIs) related to the customer journey and digital services, making data-driven adjustments to meet performance goals.

Data Analysis and Insights: Utilise data analytics tools to observe trends and gather insights on user behaviour preferences, identifying pain points and opportunities for improvement. Translate data findings into actionable improvements to enhance the customer experience and optimise digital service delivery to deliver exceptional customer experience.

Digital Customer Journey Development and Migration: Contribute to the development and execution of the organisation’s digital strategy, aligning it with customer experience goals and organisational standards.

Job Requirements

• Tertiary education in Business, Information Technology or a related field is an advantage.
• Proficiency or experience in digital service planning, user experience, or customer journey analysis is preferred.
• Familiarity with government service standards and employment dispute resolution processes is preferred.
• Strong analytical skills and proficiency in data analytics tools.
• Strong problem-solving capability with the ability to grasp business issues and technical problems; and provide sound and logical solutions.
• Must possess a customer-centric mindset and able to multitask and work under pressure.
• Independent and strong team player with excellent communication and collaboration skills.

Please submit your application at our Career portal - https://careers.tal.sg/job/Manager-Assistant-Manager%2C-Digital-Services-Planning/341-en_GB/

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people - both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises - as the partner you can turn to in a tight spot- meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

Job Description

The Manager, Risk & Compliance is a new role at Hafnia, to be based in Singapore or Copenhagen and part of the Governance, Risk & Compliance pillar within the Executive Projects, Compliance & ESG team. The team works closely with Hafnia's Leadership Group across three pillars to enable strategic execution, safeguard the organization through robust governance and risk oversight, and embed sustainability across the business.

The role reports to the Senior Manager, Head of Governance, Risk & Compliance. During an initial transition period, the role will report directly to the Head of Executive Projects, Compliance & ESG.

This position will play a critical role in operating Hafnia's risk management framework and Corporate Compliance Program, driving compliance efforts and managing enterprise risks. It involves guiding departments and maintaining oversight on compliance with all applicable laws and regulations, including but not limited to sanctions, anti-corruption, anti-trust, anti-money laundering, GDPR, and business ethics. A key focus is building a strong culture of integrity and adherence to regulatory and risk standards across the organization.

Key Responsibilities will include:

Risk management framework

• Operationalize and continuously improve Hafnia's enterprise risk management framework
• Conduct risk assessments and risk reviews with business owners across functions
• Maintain Hafnia's risk register and relevant documentation
• Work with business owners to develop risk mitigation strategies and contingency plans

Regulatory compliance and governance for corporate office

• Develop, implement and regularly review our compliance policies
• Keep up to date on regulatory developments to ensure the business remains complaint
• Assess effectiveness of the Compliance Program and adapt it to regulatory developments and emerging risks
• Coordinate regularly with the legal team and HSEQ department on compliance matters
• Represent Hafnia and develop its engagement within the Maritime Anti-Corruption Network (MACN) and other industry forums.
• Provide continuous recommendations for the development of the compliance program
• Perform counterparty sanctions screening and assist with KYC process
• Manage the network of compliance systems and guide business users

Forward Freight Agreement (FFA) governance

• Oversee the governance and compliance framework for Hafnia's FFA activities
• Maintain FFA-related controls, policies and documentation
• Coordinate with Commercial and Finance teams to ensure consistent FFA compliance and reporting

Corporate ethics and integrity

• Champion a culture of compliance and ethical decision-making across the organization
• Monitor adherence to our policies and procedures
• Develop compliance training programs and conduct mandatory training and awareness sessions, partnering with the Executive Projects team on rollout and change management
• Manage our whistleblower program and protection mechanisms
• Advise on internal investigations and corrective actions in case of violations

Reporting and auditor coordination

• Manage internal and external audit inquiries relating to Enterprise Risk Management and compliance activities
• Maintain documentation related to compliance and enterprise risk management
• Ensure timely reporting and resolution to inquiries or audits
• Report top risks to leadership and the Audit Committee on a regular cycle

Cross-functional collaboration

• Work with the Executive Projects team on policy implementation and change management initiatives
• Coordinate with the ESG team on governance frameworks, ESG risk integration and assurance alignment
• Work across Legal, HSEQ, Internal Audit and Commercial functions on shared risk and compliance topics

Crisis management and incident response

• Develop and implement crisis response strategies for compliance and risk-related incidents

Qualifications

• Bachelor's degree in Business, Law, Finance, or a related field
• Minimum 4 years of experience working in shipping, compliance and/or risk management, preferably within an in-house team and in a global context. Legal experience is a plus.

Requirements

• Strong knowledge of global regulatory requirements and industry/maritime best practices
• Clear grasp and understanding of key global anti-bribery, anti-trust, GDPR and trade sanctions frameworks
• Experience with enterprise risk management frameworks and methodologies
• Keen interest in maritime compliance and company governance structures
• Focus on details, with excellent analytical, problem-solving and communication skills
• Ability to work independently and to engage with cross-functional teams
• Ability to work under pressure and manage multiple priorities
• Relevant certifications (e.g., risk management, compliance) are a plus

Job Summary

Lead project planning and execution to deliver quality outcomes on time while managing budgets, safety compliance, and client relations. Drive tender processes, contract management, and company initiatives to secure new jobs and foster team development.

Responsibilities

• Plan and execute projects to meet or exceed quality and timeframe performance indicators
• Ensure project compliance with safety policies and redesign workflows to mitigate risks
• Serve as main liaison between project teams, clients, consultants, and authorities
• Assess staffing needs and allocate resources effectively across project phases
• Manage project budgets to achieve and surpass target profit margins
• Implement contract and claim management to increase contractual margins and protect company liability
• Independently formulate awards strategies to support business growth
• Lead tender processes and provide technical inputs to secure new contracts
• Champion company initiatives in technology adoption, innovation, and pre-casting
• Identify and develop potential staff for succession planning

Preferred competencies and qualifications

• Experience working on A&A, NRP, and R&R projects
• Experience liaising with Town Council and other authorities
• Demonstrated leadership and organizational skills in project environments
• Ability to work independently with a hands-on approach
• Proficiency in Master Programme, Microsoft Word, PowerPoint, and Excel

Other Information

Benefits:

• Health insurance
• Professional development

• Job Type: Full-time

Job Summary

A manager leads a team or department to ensure efficient operations and achievement of business goals. They connect leadership with frontline employees by managing resources, guiding performance, resolving conflicts, and communicating company priorities clearly.

Responsibilities

• Lead and coordinate team activities to achieve operational efficiency and meet business objectives
• Develop and implement strategic plans to align team efforts with company goals
• Manage resources effectively to optimize productivity and support team needs
• Conduct performance evaluations to provide constructive feedback and foster employee growth
• Resolve conflicts within the team to maintain a positive and collaborative work environment
• Communicate company-wide priorities clearly to ensure team alignment and focus

A manager oversees a team or department to ensure operations run efficiently and business goals are met. They act as a bridge between leadership and frontline employees, handling tasks like team leadership, strategic planning, resource management, performance evaluations, and conflict resolution. Recruit, hire, onboard, and train team members. Motivate staff, provide continuous coaching, and conduct regular performance reviews.

Job Summary

A manager oversees a team or department to ensure efficient operations and achievement of business goals. They bridge leadership and frontline employees by leading teams, planning strategically, managing resources, evaluating performance, and resolving conflicts.

Responsibilities

• Recruit, hire, onboard, and train team members to build a capable workforce
• Motivate staff by providing continuous coaching and support to enhance performance
• Conduct regular performance reviews to assess employee progress and identify development needs
• Lead the team to ensure smooth daily operations aligned with business objectives
• Develop and implement strategic plans to optimize resource management and team productivity
• Resolve conflicts effectively to maintain a positive and collaborative work environment

MANAGER ( FULL TIME )

ABLE TO SERVE BOTH MALE AND FEMALE CLIENTS

CUSTOMERS SERVICE ORIENTATED, SALES DRIVEN AND TAGET ORIENTED PERSON

A TEAM PLAYER WITH GOOD COMMUNICATION AND INTERPERSONAL SKILL

RESPONSIBLE PREPARING THE NECESSARY TREATMENT PRODUCTS, STOCKS REPLENISHMENT, TOWELS

SUPPLY, ETC

BASIC + COMMISSION

AT LEAST 1 YEAR OF EXPERIENCE

STRONG COMMUNICATIONS AND INTERPERSONAL SKILLS WITH ALL LEVEL PEOPLE

WELL-GROOMED

Our client is a well-established MNC specializing in advanced semiconductor and manufacturing technology solutions. Due to their current expansion plan, they are looking for a Inprocess Quality Technician (3D Drawings) – Engineering to join their engineering team. They are located in the (North) – easily accessible.

Responsibilities for Inprocess Quality Technician (3D Drawings) :

• Conduct in-process quality inspections throughout various stages of production to ensure compliance with specifications.
• Monitor, record, and verify critical process parameters to maintain product quality and process consistency.
• Identify, document, and report non-conformities, supporting timely investigation and resolution of quality issues.
• Assist in root cause analysis and implementation of corrective and preventive actions (CAPA) for process deviations.
• Maintain accurate inspection records and quality documentation in accordance with ISO and GMP requirements.
• Collaborate with production and engineering teams to drive continuous quality improvement and ensure proper calibration of inspection equipment.

Requirements:

• Diploma or Certificate in Engineering, Manufacturing, Quality Assurance, or a related discipline.
• Candidates with 1–2 years of experience in quality control within precision machining or manufacturing environments are preferred; fresh graduates are welcome to apply.
• Able to read and interpret engineering drawings and perform quality inspections on precision components.
• Detail-oriented with basic knowledge of manufacturing processes and quality standards (e.g., ISO 9001, GMP).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Job Description:

• In Charge of auditing and assessing the suitability of suppliers
• Responsible for initiating and managing project transfer
• Responsible for guiding and implementing improvement programs as well as negotiating and balancing capacity among suppliers
• Responsible for FA Inspection of casting and machining services
• In Charge of managing the foundries which include quality and delivery performance
• In charge of handling the non-conformance parts follow up
• Responsible for checking and monitoring suppliers to ensure delivery

Requirements:

• Min Diploma in Precision Engineering or relevant
• Min 5 years of experience in Metal Machining industry with experience in QC/ Audit
• Extensive travelling is required

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Test & Quality Engineering Lead (Local Development Centre)

Overview

Leidos is seeking an experienced Test & Quality Engineering Lead to support the Local Development Centre (LDC) in Singapore. This role provides technical leadership for quality assurance, verification and validation, test strategy, and continuous quality improvement while working closely with customer engineers in a co-development and capability-building environment.

The successful candidate will establish testing standards and quality processes, lead verification and validation activities, support acceptance and integration testing, and contribute to long-term engineering capability development through mentoring, knowledge transfer, and hands-on collaboration.

Leidos is a global technology company delivering innovative solutions across aviation, transportation, defense, government, and critical infrastructure domains. In Singapore, Leidos partners with customers, industry, and research organizations to solve complex operational challenges through advanced engineering and digital transformation.

Joining us will allow you to:

• Lead quality assurance and testing activities for complex technology solutions.

• Influence testing strategies, quality frameworks, and verification practices.

• Mentor engineers and develop long-term customer capability.

• Work closely with customers in a collaborative co-development environment.

• Collaborate with engineering teams across Singapore and the United States.

Test & Quality Engineering Lead Responsibilities

• Lead test planning, verification, validation, and quality assurance activities across the system lifecycle.

• Provide technical leadership and mentoring to test and quality engineers.

• Establish testing standards, quality processes, test strategies, and engineering best practices.

• Drive co-development activities with customer engineers, providing guidance, coaching, and technical oversight.

• Lead verification, validation, acceptance testing, integration testing, and operational readiness activities.

• Develop and oversee manual and automated testing approaches to ensure solution quality and reliability.

• Coordinate testing activities across software, infrastructure, DevSecOps, systems integration, cybersecurity, and reliability engineering teams.

• Support test environment preparation, test data management, dataset validation, defect management, and root cause analysis activities.

• Participate in architecture reviews, technical planning, risk assessments, and delivery activities.

• Support knowledge-transfer activities, technical training, workshops, and on-the-job training programs.

• Ensure delivered solutions meet quality, security, performance, and operational requirements.

• Champion quality engineering, test automation, and continuous improvement practices across the engineering organization.

Job Requirements

• Bachelor’s degree in computer science, Software Engineering, Systems Engineering, Information Technology, or a related technical discipline.

• 7+ years of experience in software testing, quality assurance, verification and validation, or related disciplines.

• Experience leading testing or quality engineering teams on complex technology programs.

• Strong understanding of testing methodologies, quality frameworks, verification and validation practices, and software lifecycle processes.

• Experience supporting system integration testing, acceptance testing, and operational readiness activities.

• Experience working in Agile delivery environments and cross-functional engineering teams.

• Experience mentoring engineers and supporting knowledge transfer, workforce development, training, technical capability development.

• Strong communication, problem-solving, and stakeholder management skills.

• Ability to work effectively in customer-facing and cross-functional environments.

Preferred Skills & Experience

• Experience leading co-development teams involving customers, partners, or contractor personnel.

• Experience with automated testing frameworks, test management platforms, and quality reporting tools.

• Experience leveraging AI-assisted engineering tools to improve testing efficiency, defect analysis, and engineering productivity.

• Experience using Agile planning and collaboration platforms such as Jira, Azure DevOps, Rally, Confluence, GitLab, or similar tools.

• Scrum Master (CSM, PSM) or other Agile-related certifications are desirable.

• Experience working in regulated, mission-critical, safety-critical, or highly available operational environments.

• Experience with safety assurance, safety-critical testing, or system certification processes.

• Aviation, transportation, defense, government, or critical infrastructure domain experience is desirable.

• Proficiency in English and one or more regional languages is desirable.

• Candidates with existing authorization to work in Singapore.

Job Description:

·       Responsible for handling customer quality issues and continuous improvement activities of the Company products and processes.

·       Liaise with process department on quality related issues to follow-up on effective corrective/preventive actions.

·       Required to carry out activities such as process optimization, benchmarking, etc through various statistical tools and software.

·       Handle external body audit in accordance to TS & ISO requirement

Requirements:

·       Degree in Chemical/Mechanical Engineering, Chemistry, Materials Science or equivalent.

·       Relevant experience from the semiconductor industry in servicing customer in quality related issues is a plus.

·       Knowledge of statistical software such as DOE & JMP and QC tools (FMEA, SPC and 8D format report writing) will be an added advantage.

·       Statistically inclined with good analytical & problem solving skills;

·       Self-motivated, resourceful, action-focused and result-oriented team player.

·       Familiar with IATF16949 requirement is a plus.

·       Willing to travel overseas

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171

Project Planning & Execution

• Define and support the achievement of project success criteria including time, cost, quality, and performance.
• Develop and maintain detailed project plans and schedules.
• Monitor project finances and ensure alignment with budgetary targets with the project quantity surveyor team.
• Manage change control processes and ensure proper documentation.
• Team Leadership & Coordination
• Lead and facilitate cross-functional project teams.
• Ensure effective communication and collaboration across all stakeholders.
• Manage the flow of project information through meetings and written communications.

Governance & Reporting

• Maintain effective project governance, processes, and systems.
• Prepare formal project progress reports and other documentation.
• Ensure compliance with quality, safety, health, and environmental standards.
• Client & Stakeholder Engagement
• Act as a key point of contact for clients and consultants throughout all project stages.
• Identify opportunities to develop new business with existing clients and escalate to senior management.
• Ensure key learnings and project data are captured in internal knowledge systems.

At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience.

Our Values:

Dream big - Be visionary, strategic, and open to innovation

Build great things - Work in service of our users, always improving and pushing higher

Operate like an owner - Take responsibility with bold decision-making and bias for action

Win like a sports team - Be trusting and collaborative while empowering others

Learn and grow fast - Never stop learning and iterate fast

Share our passion - Share ideas and practice enthusiasm and joy 

Be user obsessed - Empathetic, inquisitive, practical

About the role:

At Goodnotes, we're on a mission to create the best medium for human and AI collaboration. You will join a talented, distributed Growth Marketing team across Europe and Asia, looking after ASO, Performance Marketing, and CRM. You will work alongside other marketers, designers, and the wider Goodnotes team to acquire new users.

As our User Acquisition Manager, you will own the execution of our paid acquisition program across global markets — managing campaigns, measurement infrastructure, and experimentation. This role sits within a structured capital allocation framework - you’re expected to understand and contribute to market-level unit economics (payback windows, LTV/CAC, ROAS by market) that determines where we invest, not just how individual campaigns perform. You’ll work closely with Data Science, Product, and the broader Marketing team.

This role will initially be offered as a 1 year fixed-term contract

This is the role for you, if you’re excited to work on the things listed below:

• Plan, launch, and optimize paid campaigns across Google Ads, Apple Ads, Meta Ads, and other platforms — driving efficient user growth across global markets
• Own market-level unit economics reporting — tracking 1Y ROAS, payback period, and LTV/CAC — and translate insights into concrete optimization decisions
• Manage our MMP setup (Appsflyer or equivalent) and partner with Data Science on attribution models, including SKAdNetwork and multi-touch attribution
• Design and run incrementality measurement via geo holdout tests with Data Science
• Manage budgets within defined guardrails, reallocating capital across markets based on performance thresholds and pausing investment where markets fall below hurdle rates
• Drive a structured experimentation pipeline across ad platforms, from hypothesis through to verdict and next action

The skills you will need to be successful in the above:

• 4+ years of hands-on experience in user acquisition, with proven success scaling paid programs across global markets
• Hands-on expertise in Google Ads, Apple Ads, Meta Ads and other platforms (eg. TikTok, Snapchat)
• SaaS or app-based experience is a plus but not required
• Strong analytical skills, including experience working with attribution models, MMP platforms (Appsflyer preferred), and incrementality measurement
• Experience operating within a capital allocation framework — understanding market-level unit economics, not just campaign-level KPIs
• Excellent communication skills, with the ability to translate data into decisions for cross-functional stakeholders

Interview process:

• An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes
• Role-specific interview to discuss your skillset further in detail and to complete a live assessment
• Hiring Manager interview: A call with your hiring manager — the person you'll work with day to day. You'll discuss how the role operates, how they'll support your development, and what success looks like during this engagement.
• Panel interview – A meet the team call with 2 or 3 GoodPeople you’d be working closely with at Goodnotes

What’s in it for you:

• Customized Growth & Wellness Budgets: We provide dedicated stipends for the things that keep you at your best, including noise-canceling headphones for deep focus, professional training, personal development, and health and wellness activities.
• Global Connectivity: While we embrace flexible work, we love seeing each other. We provide sponsored visits to our beautiful office locations to foster face-to-face collaboration.
• Company-Wide Offsites: Once a year, we gather the entire global team in person to celebrate our wins, align on our vision, and build lasting connections.
• Comprehensive Health Coverage: Your well-being is our priority. We offer premium medical insurance for you and your dependents to ensure peace of mind for your whole family.

Aeqon is an enabler for the ICT (Information and Communication Technology) and Security industry in Southeast Asia, with 4 primary business verticals. It encompasses a myriad of products, technologies and professional services. 

We principally focus on the delivery of high quality wired-line and wireless cable products, as well as building data centre infrastructure, and providing innovative and resilient homeland security solutions. Aeqon also operate a Neutral Host business - building high-availability advanced digital infrastructure solution to meet telco companies' wireless coverage and capacity needs. 

Aeqon strives to overcome challenges and evolve to build next-generation technologies. 

To view our comprehensive offerings, do visit our website at https://www.aeqon.com.sg/

The Role

The incumbent is responsible for achieving sales targets and margins, be involved from initiation to completion of sales cycles; with particular focus on maintenance sales, the incumbent will ensure high level of client engagement and identify development potential in existing accounts. Good customer management, strong communication skills and being willing to work in a team are key to the success of this role.

Responsibilities:

• Achieve sales targets and margins by generating recurring maintenance / variation orders through both existing and ongoing projects. The sales leads may come from referrals or tendering platforms such as Gebiz and Sesami. Preparation of sales presentations and provision of all sales related reports.
• Sales closure through new projects by providing sound technical solutions and advice to clients upon review of tender documents. Incumbent will be required to work closely with vendors and internal pre-sales team on this aspect of the role.
• Involved in sales initiation to completion by following up on business opportunities via email/ sales presentations, qualifying potential, provision of relevant quotes to clients promptly and follow through of sales cycle to ensure smooth completion.
• Increase client engagement by following up proactively on enquiries, identifying clients’ needs, working closely with pre-sales consultants to build long term relationships with clients and maintain continuous businesses with existing and new clients.
• Maintain high customer satisfaction by striving for excellent customer service in terms of technical and sales aspects, resolving issues arising from technical issues, logistics issues such as shipment delays to facilitate smooth transactions of clients’ requirements.
• Identify development potential in accounts by studying the current business and project needs, be constantly updated on products entering the market and participating or self-initiate marketing events or promotions & par.

Requirements:
Essential:

• Diploma in any discipline or its equivalent
• 5 working years minimum with sales related background
• Ability to continuously develop prospects, leads, and new sales opportunities
• Strong interpersonal, customer management and communication skills
• A good team player with the ability to multi-task
• Outspoken and people-orientated
• Driven, self-motivated and ability to work independently
• Proficient in Microsoft Office (Word, Excel and PowerPoint)

Preferred:

• Experience / knowledge in security systems or related industry will be an added advantage
• Preferably possess own vehicle

Job Summary

The Business Development Manager leads the company’s growth strategy by securing new business, developing partnerships, expanding market presence, and managing key client relationships to drive revenue and achieve long-term objectives.

Responsibilities

• Develop and implement business development strategies aligned with company growth objectives to drive revenue and market expansion
• Analyze market trends, competitor activities, and industry developments to identify new business opportunities and mitigate risks
• Formulate annual business plans, sales forecasts, and revenue targets to guide strategic decision-making
• Advise senior management on market expansion opportunities and strategic investments based on data-driven insights
• Acquire new corporate clients and expand existing accounts through targeted business development initiatives
• Identify and develop new business channels, strategic partnerships, and commercial opportunities to enhance market presence
• Negotiate high-value contracts, commercial agreements, and service partnerships to secure profitable deals
• Establish pricing strategies and service offerings to improve profitability and competitiveness in the market
• Build and maintain strong relationships with key decision-makers, stakeholders, and strategic clients to ensure long-term retention
• Conduct regular business reviews with major clients to identify opportunities for service enhancement and account growth
• Resolve complex commercial issues by negotiating mutually beneficial solutions that maintain client satisfaction
• Lead, supervise, and mentor business development executives, sales personnel, and account management staff to improve team performance
• Set performance objectives, monitor productivity, and conduct evaluations to foster a high-performance culture focused on growth and client service excellence
• Review and approve business proposals, tenders, quotations, and contractual agreements ensuring compliance with company policies and regulations
• Assess financial viability and profitability of business opportunities before approval to minimize risk
• Manage contract renewals and strategic account negotiations to sustain business continuity
• Collaborate with recruitment, operations, finance, and HR departments to ensure service delivery aligns with client requirements and contractual commitments
• Coordinate manpower planning and resource allocation to support business expansion initiatives
• Ensure business activities comply with Singapore laws, MOM regulations, employment standards, and company policies
• Monitor contractual obligations and business risks, maintaining proper documentation and reporting for management review
• Represent the company in commercial negotiations and business meetings within authorized limits
• Recommend and approve business development initiatives and pricing structures within approved budgets

Required competencies and certifications

• Proven track record in generating revenue growth and securing major corporate accounts
• Experience managing teams and overseeing commercial operations
• Strong understanding of business strategy, contract negotiation, and client relationship management

Preferred competencies and qualifications

• Bachelor’s Degree in Business Administration, Marketing, Management, Human Resources, or related discipline
• Minimum 5 years of relevant experience in business development, sales management, account management, or corporate partnerships
• Experience in the recruitment, staffing, employment agency, or manpower industry