Total 2,546 Senior Executive quality control engineer job vacancies

About i-Sprint Innovations

i-Sprint Innovations is a leading cybersecurity company specializing in Identity and Access Management (IAM) solutions. We deliver enterprise-grade security solutions to over 150 banks, that protect digital identities and secure access to critical systems.

Position Overview

We are seeking an experienced Software Engineer with deep expertise in JavaScript, to lead the creation of a comprehensive credential management browser extension. This critical role will involve building a secure, enterprise-grade password manager and proxy server.

Key Responsibilities

• Design and implement a full-featured Chrome Extension (in JavaScript) for credential management
• Design and implement secure RESTful APIs between the Chrome Extension and Java/Tomcat backend
• Design and implement a proxy server to inject the JavaScript into web applications
• Follow OWASP guidelines and secure coding practices

Required Qualifications

Technical Skills (Must have)

• 5+ years of professional software development experience using JavaScript
• In-depth knowledge of web applications
• In-depth knowledge of browser to server communication flow
• In-depth knowledge of browser to server authentication mechanism

Soft Skills

• Strong problem-solving and analytical abilities
• Excellent communication skills for cross-functional collaboration
• Ability to work independently and as part of a team
• Detail-oriented with strong focus on code quality and security
• Ability to handle multiple priorities in a fast-paced environment

Preferred Qualifications

• Bachelor's Degree in Computer Science, or Engineering
• Experience developing Chrome Extensions with manifest V3
• Experience with developing Java backend (web applications that runs on Tomcat)
• Experience with password manager architecture and design patterns
• Interest in application of Generative AI / Machine Learning
• Previous work on enterprise IAM solutions
• Knowledge of Web Application security such as OWASP TOP 10
• Knowledge of SAML, OpenID Connect, or other SSO protocols

What We Offer

• Opportunity to work on cutting-edge IAM and cybersecurity solutions
• Work on products that protect enterprise security infrastructure
• Location: Singapore

Job Description :

• Responsible for the execution of civil and structural design involving the preparation of calculations and review of structural design drawings in accordance to customers' specifications, applicable codes, standards and other generally accepted practices.
• Assist in producing tender specifications and design requirements for calling of tender contracts.
• Undertake detailed design of buildings and civil infrastructures.
• Work with Qualified Person (QP) and/or Senior Engineer to develop design scheme for civil and structural works, submissions to authorities, project planning, implementation and monitoring progress of project.
• Project coordination and liaison with stake holders on technical matters during construction stage.

Requirements :

• Candidates must possess minimum a Bachelor Engineering (Civil) degree recognised by PE Board.
• Engineers with minimum 3 years' relevant local experience in engineering design work with consultant firm.
• Conversant with latest design codes and authority requirements (Codes of practice directives, etc.).
• With good attitude towards quality of work and timeline.
• Able to work independently to support the Qualified Person and/or Senior Engineer.

The Infrastructure Services Team under Technology ensures the resilience, security, and high-performance of technology infrastructure across various functions of service monitoring, incident management, and technical support. The team ensures seamless operation, maintenance, and strategic growth of core infrastructure components, including networks, servers, storage, middleware, and databases.

The Senior Network Engineer will report to the Network Manager and is responsible for the daily management of network operations, ensuring its alignment with organisational growth and operational objectives

 KeyResponsibilities

 NetworkAdministration

·        Perform network administration in a heterogeneous environment (production, DR, test)comprising of network and security equipment, telecommunication links

·        Perform hardening, upgrade, and enhancement on IT infrastructure components

·        Monitor, assess, schedule, and implement network and product-specific security vulnerability patches

·        Monitor the obsolescence of IT infrastructure components (network systems)

·        Monitor expiry and perform renewal of network system passwords and certificates

·        Implement network backup operations to ensure data recoverability and business continuity

·        Executed disaster recovery plans for IT infrastructure (network systems) and conducted regular disaster recovery (DR) testing and component switchover exercises to ensure usability of standby and DR equipment

·        24 x 7 support is required (Need to work in 5 x shifts)

Project Management and Support

·        Provide system and network support for projects in accordance with the project timeline

·        Manage infrastructure enhancement and projects in accordance with established project management guidelines

Incident and Problem Management

·        Provide second-level network support and resolve incidents and problems in accordance with the established Service Level Agreement (SLA)

·        Perform problem diagnosis on incidents and propose & implementmeasures to prevent recurrence

Change and Release Management

·        Schedule and release network system changes to the production environment in accordance with the change management process/ procedures

·        Present and articulate change requests in CAB or CAMC

Configuration Management

·        Develop and maintain a comprehensive operating system, hardware, and software configuration database/ library of all IT infrastructure components used in the production environment

Capacity and Performance Management

·        Perform infrastructure system and network capacity monitoring and planning

·        Monitor and perform performance tuning to optimize network performance

Process Management

·        Implement the underlying processes supporting IT service management, in conformance with corporate security policies and guidelines

·        Documentation

·        Develop and maintain technical and process documents to upkeep the IT infrastructure

Requirements

Education and Experience

·        Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field.

·        Minimum of 15 years of hands-on experience in managing network and security equipment such as Routers, Switches, Firewalls, VPN, Load Balancer, DNS, NAC in financial institutions or mission-critical environments

Skills and Knowledge

·        Proven hands-on network engineering experience

·        Demonstrate good analytical and problem-solving abilities

·        Excellent communication skills and possess a customer-oriented mindset

·        Strong interpersonal skills and able to work independently as well as in a team

·        Ability to manage and prioritise multiple tasks and projects effectively, particularly in a high-stakes environment with competing deadlines

·        Familiarity with data centre operations will be an advantage

Professional Certifications

Certifications in Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP) Enterprise, CheckPoint Certified Security Administrator (CCSA), Certified Cloud Security Engineer (CCSE), Palo Alto Certified Network Security Administrator (PCNSA),Palo Alto Networks Certified Network Security Engineer (PCNSE), Fortinet Network Security Expert (NSE) (up to level 4) and Certified Network Defender

The Infrastructure Services Team under Technology ensures the resilience, security, and high-performance of technology infrastructure across various functions of service monitoring, incident management, and technical support. The team ensures seamless operation, maintenance, and strategic growth of core infrastructure components, including networks, servers, storage, middleware, and databases.

The Senior Network Engineer will report to the Network Manager and is responsible for the daily management of network operations, ensuring its alignment with organisational growth and operational objectives

 KeyResponsibilities

 NetworkAdministration

·        Perform network administration in a heterogeneous environment (production, DR, test)comprising of network and security equipment, telecommunication links

·        Perform hardening, upgrade, and enhancement on IT infrastructure components

·        Monitor, assess, schedule, and implement network and product-specific security vulnerability patches

·        Monitor the obsolescence of IT infrastructure components (network systems)

·        Monitor expiry and perform renewal of network system passwords and certificates

·        Implement network backup operations to ensure data recoverability and business continuity

·        Executed disaster recovery plans for IT infrastructure (network systems) and conducted regular disaster recovery (DR) testing and component switchover exercises to ensure usability of standby and DR equipment

·        24 x 7 support is required (Need to work in 5 x shifts)

Project Management and Support

·        Provide system and network support for projects in accordance with the project timeline

·        Manage infrastructure enhancement and projects in accordance with established project management guidelines

Incident and Problem Management

·        Provide second-level network support and resolve incidents and problems in accordance with the established Service Level Agreement (SLA)

·        Perform problem diagnosis on incidents and propose & implementmeasures to prevent recurrence

Change and Release Management

·        Schedule and release network system changes to the production environment in accordance with the change management process/ procedures

·        Present and articulate change requests in CAB or CAMC

Configuration Management

·        Develop and maintain a comprehensive operating system, hardware, and software configuration database/ library of all IT infrastructure components used in the production environment

Capacity and Performance Management

·        Perform infrastructure system and network capacity monitoring and planning

·        Monitor and perform performance tuning to optimize network performance

Process Management

·        Implement the underlying processes supporting IT service management, in conformance with corporate security policies and guidelines

·        Documentation

·        Develop and maintain technical and process documents to upkeep the IT infrastructure

Requirements

Education and Experience

·        Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field.

·        Minimum of 15 years of hands-on experience in managing network and security equipment such as Routers, Switches, Firewalls, VPN, Load Balancer, DNS, NAC in financial institutions or mission-critical environments

Skills and Knowledge

·        Proven hands-on network engineering experience

·        Demonstrate good analytical and problem-solving abilities

·        Excellent communication skills and possess a customer-oriented mindset

·        Strong interpersonal skills and able to work independently as well as in a team

·        Ability to manage and prioritise multiple tasks and projects effectively, particularly in a high-stakes environment with competing deadlines

·        Familiarity with data centre operations will be an advantage

Professional Certifications

Certifications in Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP) Enterprise, CheckPoint Certified Security Administrator (CCSA), Certified Cloud Security Engineer (CCSE), Palo Alto Certified Network Security Administrator (PCNSA),Palo Alto Networks Certified Network Security Engineer (PCNSE), Fortinet Network Security Expert (NSE) (up to level 4) and Certified Network Defender

You will manage and supervise the construction of road projects, including new roads, expressways, road interchanges, flyovers, underpasses and depressed road structures. You will be responsible for the supervision and completion of projects, ensuring that works are carried out in accordance with the specified quality and safety standards. You will also be involved in the overall project coordination, as well as resolving any technical and contractual issues encountered in the projects.

Requirement:• Knowledge in Civil / Structural Engineering
• At least 2 years relevant experience in a project / construction environment
• Experience in civil / structural design will be an advantage
• Proficient in relevant software programmes for planning and project works
• Pro-active with strong analytical and communication skills
• Those without experience are also welcome to apply

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Responsibilities:

• Design, implement, and support enterprise IT infrastructure covering network, systems, and cloud environments.
• Manage network and system infrastructure including Windows/Linux servers, virtualization platforms, and storage systems.
• Configure and maintain network components such as routers, switches, firewalls, VPNs, and load balancers.
• Deploy and support infrastructure monitoring tools to ensure system availability, performance, and reliability.
• Apply security hardening, patch management, and ensure compliance with security and regulatory requirements.
• Administer Microsoft 365 services, hybrid identity environments, and endpoint management solutions.
• Troubleshoot infrastructure issues and perform root cause analysis for incidents and outages.
• Execute ITSM processes including incident, problem, and change management activities.
• Manage IT assets, vendor coordination, procurement, and ensure SLA compliance.
• Collaborate with cybersecurity and project teams for infrastructure improvements, upgrades, and documentation.

Requirements:

• Degree in IT, Computer Science or related field.
• Minimum 8 years of hands-on experience in network engineering, IT infrastructure, and systems administration.
• Hands-on experience with Cisco, Aruba, Palo Alto, Fortinet, F5, M365, Windows Server, Linux, VMware/Hyper-V.
• Hands-on experience with Windows Server, Linux (RHEL), virtualization (VMware/Hyper-V), and storage systems (SAN/NAS/vSAN).
• Proficiency in Microsoft 365 administration, hybrid identity, and endpoint management.
• Familiarity with monitoring tools (Zabbix, Grafana, Nagios, PRTG) and backup solutions (e.g., Veeam).
• Certifications preferred: CCNA, RHCE, MCSE, VCP, or equivalents.
• Strong troubleshooting, analytical, and communication skills.
• Experience in regulated industries (finance, fintech, telecom) is a plus.

Interested candidates who wish to apply for the advertised position, please send in your resume to it@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24120209 (GAN CHYE SHEN)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Successful candidates need to be comfortable with working on weekends, and rotation shifts as and when required.

Key Responsibilities

• Manage high severity incidents and high customer impact incidents focusing on fast recovery
• Champions production resilience and availability, focusing on superior client experience, by working with the operation team and technology development teams
• Drive the implementation of Site Reliability Engineer (SRE) and Chaos Engineering design for all strategic systems
• Drive effective communication between business and technology with regards to production service reliability and performance
• Drive continuous improvements in processes or systems leveraging Site Reliability Engineering methods
• Respond to, evaluate and analyze production incidents to minimize their impact as well as devise innovative solutions to prevent them in the future
• Improve the reliability and availability of systems by gathering hard data, designing systems for increased service reliability and performance
• Provide expert advice and training to our engineers as to which technology solutions and advanced reliability techniques to use on each situation
• Any other ad-hoc duties as assigned by supervisors

Requirements:

• Bachelor's degree in Computer Science or related field
• Around 10+ years of relevant experience
• Experience driving major production incidents and organize incident retrospective meetings
• Experience with Core Java 8, Cloud Foundry and non-relational databases, and Linux, Unix systems
• Experience with high availability, high-scale, and performant systems
• Experience with python and Unix scripting

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

Successful candidates need to be comfortable with working on weekends, and rotation shifts as and when required.

Key Responsibilities

• Provide Level 2/3 support for network infrastructure across data centers, remote branches, and overseas locations.
• Install, configure, and troubleshoot Cisco routers, switches (Nexus, 2960, 3750), and firewalls (Checkpoint, Juniper).
• Manage and support routing protocols including RIP, EIGRP, OSPF, BGP, and HSRP.
• Perform network health checks, DR drills, and ISDN testing for business continuity.
• Coordinate with vendors for SSOE deployments, hardware replacements, and RMA processes.
• Monitor and maintain WAN links using tools like SolarWinds, NetBrain, Riverbed, Algosec, and IBM ISM Service Desk.
• Support and troubleshoot VPNs, VLANs, and public cloud connectivity.
• Generate and maintain documentation for network changes, incident reports, and monthly performance metrics.
• Collaborate with cross-functional teams to resolve network-related issues and implement infrastructure upgrades.
• Ensure compliance with SLA and IT security policies.
• Any other ad-hoc duties as assigned by supervisors.

Technical Skills & Tools:

• Networking: Cisco (CCNP certified), Nexus, RIP, EIGRP, OSPF, BGP, HSRP, STP, VLAN, VPN
• Firewalls: Checkpoint, Juniper
• Servers: Windows Server 2008/2003, Active Directory, FTP, DNS, DHCP, Backup Server
• Monitoring & Ticketing Tools: SolarWinds, NetBrain, Riverbed, IBM ISM, Ichamp, JIRA, CA Spectrum
• Others: Lotus Notes, Blackberry configuration, SSL VPN, Symantec Endpoint Antivirus

Required Skills & Experience:

• Bachelor's degree in relevant field (e.g., Computer Science, Information Technology, Engineering).
• Around 10+ years of experience
• Willingness to participate in 24x7 support rotations and on-site activities.

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Scope

• Involved in planning and development of projects.
• Assist to develop mechanical and/or electrical engineering designs based on project requirements, from conceptual to schematic and detailed designs.
• Assist to design mechanical and electrical systems.
• Assist to conduct project assessments and is able to suggest feasible and creative solutions based on the assessment results.
• Support tendering process.
• Assist to plan the team's manpower and provides on-the-job guidance to junior staffs

Requirements

• Degree in Electrical Engineering or related fields
• Meticulous and highly detail-oriented.
• Has a keen interest to incorporate new technologies into engineering design projects.
• Excellent knowledge in mechanical and/or electrical engineering fields
• Good problem-solving skills.
• Good interpersonal and project coordination skills crucial for networking with internal and external stakeholders.
• Required to work both in office and at project sites.
• Applicants with good experiences will be considered for Senior positions

Responsibilities:

•           Provide Level 2/3 IT network security operations support

•           Respond to incident calls and ensure the SLA to our clients is met

•           Perform changes to the network in-line with the organization’s ChangeManagement processes

•           Ensure compliance to policies, processes and standards, both internal andclients’ organization

•           Prepare network analysis reports, including findings with analysis

•           Participate in regular operations review meetings, including operationalissues, tickets review etc

•           Participate in projects/activities to support improvement initiatives

•           Conduct proper handover from the project team to operations after commissioningof projects.

•           Conduct internal training and/or knowledge transfer to team.

•           Update operations documentation (technical, CMDB, etc).

Requirements:

•           At least 5 years of experience providing network operational and administrationsupporting Cisco products (Routers / Switches/WLAN)

•           Diploma or Degree in Engineering, IT or its related field.

•           Minimum Cisco CCNP certification

•           In-depth knowledge of network routing and switching technologies and protocols

•           Knowledge of network security, load balancing and optimizationtechnologies 

•           Experience working with Cisco network, Bluecoat Proxy, F5 Load Balancer, PaloAlto/Checkpoint/Fortinet firewall and Splunk is preferred.

•           Ability to work in a multi-cultural team

•           Good communication skills both written and verbal.

•           Ability to prioritise work & multitask

•           Analytical and possess good troubleshooting skills.

•           Willing to work in extended hours and perform standby duty after office hour

Job Summary

Senior AI / Machine Learning Engineer will build, train, and optimize machine learning models for content understanding, ranking, and scoring. You will transform research concepts into robust, production-ready ML pipelines and maintain high-quality code to drive impactful AI solutions.

Responsibilities

• Implement deep learning models for video, image, audio, or text using modern frameworks to enhance content understanding and ranking capabilities
• Develop and maintain training and evaluation pipelines, including data loaders, augmentations, and metrics, to ensure reliable model performance
• Design and execute experiments, tune hyperparameters, and optimize models for latency and accuracy to meet production requirements
• Collaborate with backend engineers to deploy models via scalable APIs and services, enabling seamless integration into production systems
• Monitor model performance in production environments and design retraining and improvement loops to sustain and enhance model effectiveness
• Contribute to the development of ML tooling, experiment tracking systems, and comprehensive documentation to support team productivity and knowledge sharing

Required competencies and certifications

• Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field
• 4–7+ years of experience as an ML Engineer, Applied Scientist, or equivalent role
• Proficiency in PyTorch or TensorFlow and common machine learning libraries to develop and optimize models
• Experience in at least one domain: computer vision, video processing, speech/audio processing, or natural language processing (NLP)
• Strong understanding of model optimization techniques such as quantization, pruning, distillation, and batching to improve model efficiency
• Familiarity with GPU training, distributed training, and cloud-based ML workflows to support scalable model development
• Strong coding skills in Python and solid grasp of software engineering best practices to produce maintainable and efficient code

Preferred competencies and qualifications

• Master’s degree in Machine Learning, Artificial Intelligence, Data Science, or related field preferred but not mandatory with sufficient experience
• Experience with MLOps tooling such as MLflow or Weights & Biases (W&B) to streamline model lifecycle management
• Background in Kaggle competitions or similar machine learning contests demonstrating practical problem-solving skills
• Prior experience working in startup environments, contributing to fast-paced and innovative projects

Job ID: 20212

• Location: West (Company transport provided)
• Working hours: 8.30am - 5.30pm
• Salary: up to $4,600 (Depending on experiences)

Job Description

Design, develop, and qualify new programs according to customer requirements. Involve in backend process improvement to achieve robust reliability performance.

• Involve in backend process development activities, hardware modification, and improvement.

• Undertake new process development projects for future technological requirements.

• Undertake improvement projects to resolve technical challenges during new product and manufacturing stages.

• Ensure smooth transfer of process settings from R&D team to manufacturing team.

• Work with Reliability team for new evaluations to establish Spin Stand HDD correlation.

• Perform any other duties as assigned by superior.

Job Requirement

Qualification

• Bachelor’s Degree or above in Mechanical Engineering, Science (Chemistry/Physics), or Materials Science and Engineering.

Experience

• At least a few years of working experience in the manufacturing industry

Skills Required (Good to Have)

• Chemistry knowledge to support lubricant development activities.

• Materials science and nanotribology knowledge.

• Process improvement skills; proficiency in Minitab and Microsoft Excel.

Skills Required (Good to Have)

• Lubricant design and synthesis.

• Advanced data analysis and statistical process control.

Interested applicants, kindly send your updated resume to Joanne (R21101135) Joanne@pasona.com.sg with the email subject header "Job Application for "20212, R&D Backend/ Process Engineer (Senior)".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Senior End-User Support Engineer (L3)

Job Title: Senior End-User SupportEngineer (L3)
Monthly Salary: $8,500 – $11,000 SGD
Location: Singapore
Employment Type: Full-time, Permanent

Roles & Responsibilities

• Act as the highest level of escalation for complex end-user computing incidents (OS, application, network, access issues)
• Own the Problem Management process – conduct root cause analysis (RCA) for recurring incidents
• Lead post-incident reviews and drive permanent fixes to reduce ticket volumes
• Design and maintain knowledge base articles for L1/L2 support teams
• Mentor and provide technical guidance to junior support engineers
• Collaborate with engineering teams (EUC, Network, Security) to resolve cross-domain issues
• Proactively identify areas for automation and efficiency improvements in support processes
• Manage major incident bridges and coordinate with multiple teams for resolution
• Create PowerShell scripts to automate repetitive support tasks
• Review change requests impacting end-user computing environment
• Prepare weekly incident trend reports for IT management
• Act as the final approval point for complex technical solutions

Job Requirements

• Bachelor's Degree in Information Technology, Computer Science, or equivalent experience
• Minimum 7 years of experience in end-user support, with at least 2 years at L3 level
• Deep expertise in Windows OS internals, registry, group policy, and troubleshooting
• Advanced knowledge of Intune, Azure AD, and Microsoft 365 administration
• Strong scripting skills in PowerShell and/or Bash
• ITIL v4 Managing Professional certification required
• Microsoft 365 Certified: Endpoint Administrator Associate preferred
• Excellent analytical and problem-solving skills with attention to detail
• Proven ability to remain calm under pressure during major incidents
• Singaporeans and PRs are encouraged to apply.

Role:

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Responsibilities

• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc

• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission

• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies

• Understand clients’ backgrounds and write cover letters to best present their profiles

• Ensure high work accuracy is delivered in all applications to the government bodies

• Provide exceptional customer experience and maintain high standards of service

• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time

• Updating and maintaining respective tracking sheets accurately in an organized and timely manner

• Any other duties assigned by Management

Requirements

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent

• Strong communication skills with Chinese client and good written English skills

• Prior client management experience is required

• Preferably with at least 2 years of experience in customer facing & handling large volume of document . Client and project management experience is a plus

• No prior immigration experience is required as on-the-job training will be provided.

• Good time management skills & must be able to handle a high volume of digital documents

• Ability to plan workload and meet deadlines

Working hours:

Mon to Fri 9am - 6.30pm ( Hybrid Available )