Total 1,548 Others programme director job vacancies

We are seeking an exceptional Director of Front of House to lead the strategic direction and operational excellence of all front-facing hotel experiences at Conrad Singapore Marina Bay.

As a key member of the leadership team reporting to the Hotel Manager, you will oversee all guest touchpoints—from arrival to departure—ensuring a seamless, personalized, and luxury experience aligned with Conrad and Hilton brand standards.

You will lead multiple operational teams including Front Desk, Guest Experience (Executive Lounge), Concierge, Bell Services, Lobby Ambassadors, Telephone (PABX), and Spa & Wellness (Spa, Gym, Pool).

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As a Director of Front of House, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Key Responsibilities

Strategic & Operational Leadership

• Lead and oversee all Front of House operations to deliver exceptional guest experiences
• Drive service excellence, guest satisfaction, and brand consistency across all touchpoints
• Maintain a strong presence in the lobby, setting the benchmark for service standards
• Ensure readiness for peak periods, VIP arrivals, and special events

Guest Experience & Service Excellence

• Champion a guest-first culture, resolving issues proactively and effectively
• Continuously gather and act on guest feedback to improve service delivery
• Maintain detailed guest profiles to enhance personalization and loyalty

Team Leadership & Talent Development

• Inspire, coach, and develop a high-performing team of department leaders and frontline staff
• Oversee recruitment, onboarding, training, and performance management
• Foster a collaborative, engaged, and service-driven team culture

Commercial & Financial Performance

• Drive room revenue and profitability through effective operational and commercial strategies
• Manage departmental budgets, forecasts, and financial reporting
• Analyse performance metrics and implement improvements to maximize results

Cross-Functional Collaboration

• Work closely with Housekeeping, Sales, F&B, Spa, and Revenue teams to ensure seamless operations
• Support group arrivals, events, and special requests with precision and coordination
• Contribute to marketing initiatives, promotions, and guest engagement strategies

Operational Excellence

• Ensure adherence to Hilton brand standards, policies, and procedures
• Lead daily briefings, shift handovers, and operational reviews
• Monitor service standards and implement continuous improvements
• Ensure compliance with health, safety, and regulatory requirements

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

We are seeking a dynamic, service-driven leader with:

• Proven experience in Front Office or Rooms Division leadership, ideally within luxury hospitality
• Strong operational, commercial, and leadership capabilities
• Excellent communication, interpersonal, and stakeholder management skills
• A guest-centric mindset with a passion for delivering exceptional service
• Strong organizational skills with the ability to manage multiple priorities
• Financial acumen with experience in budgeting, forecasting, and performance analysis
• Proficiency in hotel systems and Microsoft Office applications
• Fluency in spoken and written English

Key Traits:

• Results-oriented and proactive
• Calm under pressure with strong problem-solving skills
• Team-focused and collaborative
• Detail-oriented with a commitment to excellence

Job Overview

We are seeking a dynamic and results-driven Marketing Director cum Sales Manager to lead the company’s marketing strategy, student recruitment efforts, branding, social media marketing, and business development activities. The candidate will play a key role in driving enrolment growth, strengthening brand presence, and developing promotional strategies across both traditional and digital platforms.

The ideal candidate should possess strong leadership, sales, and digital marketing capabilities, especially in Chinese social media and content marketing platforms, with strong understanding of the China and Asia market.

Key Responsibilities

Marketing & Branding

• Develop and execute comprehensive marketing strategies to increase brand awareness and student enrolment.
• Manage digital marketing campaigns across social media platforms including XiaoHongShu (小红书), Shi Pin Hao (视频号), Facebook, Instagram, TikTok, and other online channels.
• Create and oversee engaging promotional content, short videos, livestreams, and advertisements.
• Plan and coordinate marketing events, education fairs, workshops, and promotional activities.
• Monitor market trends, competitor activities, and analyse campaign performance.

Sales & Student Recruitment

• Drive student recruitment targets for local and international markets.
• Conduct course consultations and follow up on enquiries to maximise conversion rates.
• Build and maintain relationships with education agents, corporate partners, and external stakeholders.
• Prepare sales reports, forecasts, and recruitment analysis for management review.

Social Media & Content Promotion

• Manage and grow the company’s presence on XiaoHongShu (小红书) and Shi Pin Hao (视频号).
• Develop content strategies to promote programmes and services similar to the company’s products and offerings.
• Work closely with influencers, partners, or content creators to increase online exposure and lead generation.
• Analyse social media engagement and optimise content performance.

Business Development

• Identify new business opportunities and strategic collaborations.
• Develop partnerships with schools, companies, and overseas agencies.
• Support expansion initiatives and new programme promotions.

Team Leadership

• Lead and manage the marketing and sales team to achieve departmental KPIs.
• Provide coaching, training, and performance monitoring for team members.
• Ensure smooth coordination between academic, operations, and marketing departments.

Requirements

• Diploma or Degree in Marketing, Business Administration, Communications, or related field.
• More than 10 years of relevant working experience in marketing, sales, branding, or business development.
• Minimum 6 years of hands-on experience managing new media and social media platforms.
• Strong experience in XiaoHongShu (小红书), Shi Pin Hao (视频号), short video marketing, livestream promotions, and digital content strategies.
• Familiar with China and Asia market trends, consumer behaviour, and marketing strategies.
• Experience in the education industry will be an advantage.
• Strong leadership, presentation, communication, and negotiation skills.
• Creative and knowledgeable in content marketing, short video creation, and online promotions.
• Target-oriented with strong analytical and problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Proficiency in English and Mandarin to liaise with Chinese-speaking clients, students, and partners.

Under the direction of the Head of Global Callebaut Chocolate Academy, the Director, Regional Callebaut Chocolate Academy will lead the Chef services in all activities by focusing on delivering a unique customer experience to all typology of customers for the region.

He/she is directly managing the Head Chefs Chocolate Academy of the region. This crucial role is to ensure a consistency for the whole region in delivering a unique customer journey. The service offering, defined by four key pillars (support, innovation/inspiration, education and community) is to support all typology of customers for the entire region.

He/she is responsible together with the Director, Digital Academy to support the chef service in the digital transformation by leading thedeliverables of dedicated digital content.

He/she is the “face” of the Barry Callebaut culinary expertise in Chocolate & Cocoa to the food manufacturing, top B2B/B2C Brands and the artisanal word across the region and Gourmet brands.

He/she is responsible for leading the development of the next generation of chocolate experiences. By working with the Market segment team and consumer insight team, he/she is translating consumer trends into compelling, indulgent, unexpected concepts to inspire innovative solutions for our customers & help them to grow.

Internally, the Director, Regional Callebaut Chocolate Academy is playing an equally critical role in shaping our customer journey to be best-in-class, as well as helping to ensure that our winning portfolio, innovation & services always line up to the high standard or solutions our customers are looking for.

He/she is leading the Callebaut Chocolate Academy across the region by pioneering in the world of bakery , pastry, confectionery, ice cream and beverage as well as supporting our strategic long term growth priorities.

He/she is taking the role of influencer internally and externally by empowering his/her team across the whole region, helping talent to grow, having a strong digital influence within the Food Industry and scaling best practices across the region.

He/she is leading the internal sales training to support the transformation of our sales team to become ingredients experts and transforming Barry Callebaut being an ingredient company to become a solution provider delivering a best-in-class service.

Key responsibilities include: 

-         Leading the Chocolate Academies of the region

-         Working closely with the Barry Callebaut team to support the innovation launch, marketing campaign and embedding a superb customer journey.

-       Driving the customer journey in solution selling and promoting our winning portfolio

-         Supporting the service offers digital transformation.

-         Working closely with the event team to bring alive the Callebaut Chocolate Academy digitally or during fair and event.

-         Being influential in the chef community to attract segment experts, new hires, influencers and guest chefs on dedicated projects. He/she is also an internal ambassador to support our Passion for food internally!

-         Taking a key role within the Chef services across the region to support our sustainability ambitions.

-         Empowering his/her Chef team and supporting their career growth when relevant.

-     Having budget/cost center(s) responsibility (P&L) for the Academy of the region

-      Manage the Academy footprint and key openings or relocating projects closely with the local Academy.

-      Build a strong network with Academy sponsors in the region & enable additional regional and local sponsorships.

Work Experience/Education:

●        Advance training in Confectionery/Bakery/Ice Cream/Dairy/Pastry/Cereals

●        Specific diploma in Confectionery and Pastry transformation

●        Knowledge of the ISB, QSR and KA market

●        Knowledge of Chocolate and Cocoa Food Manufacturer Industry preferred and B2B market relatives to food industry

●        15+ years of experience

●         

Additional Requirements:

●      Fluent in English + another language

●      Strong communication and organization skills

●      Proactive & Autonomous

●      Strong digital influencer and knowledge of several Social Media platforms (IG, FB, LK…)

●      Salesforce knowledge

●      Ability to work well in a high expectations environment

●      Ability to work effectively with multiple departments and portray a professional and positive image

●      Project management mindset

Position Overview

The Account Director serves as one of JLL's most important leadership positions, responsible for delivery to the client across multiple service lines and geographies while managing diverse responsibilities across different timeframes. This role acts as the primary point of contact for all matters specific and related to the account, building and maintaining strong, long-lasting customer relationships.

Key Accountabilities & Responsibilities

Strategic Leadership & Account Management

• Act as the primary point of contact for all matters specific and related to the account

• Develop forward-looking, peer-reviewed strategic plans that maximize profitability and leverage JLL's capabilities

• Create and execute annual account business plans aligned with client growth and JLL's profitability

• Build and maintain strong, long-lasting customer relationships

• Oversee customer account management including forecast, budget, and tracking of key account metrics

• Ensure seamless and efficient delivery, improving cost optimization, mitigating risk, and fostering sustainable practices, development of the team including cross-skilling

Client Relationship Management

• Conduct regular client engagements including:

• Weekly Operations meetings

• Monthly Management Review meetings

• Quarterly Business Reviews (QBRs)

• Demonstrate strong attention to detail and proactive communication of updates, issues, risk mitigation solutions, and delays

• Proactively engage stakeholders to ensure that on-site client's expectations are met

• Build and develop effective client/stakeholder relationships across multiple levels of the organisations (JLL and Client)

• Serve as on-site key point of contact for Facilities in the client's premises

• Liaison closely with the client on-site representatives to address problems and/or enhance working environment performance

Operational Excellence & Site Operations Management

• Manage all building-related technical and service contracts, develop and implement procedures and performance measures to ensure efficiency, accuracy and reliability of work methods and systems

• Ensure compliance with contract requirements and manage risk

• Manage internal reporting such as development tracker, opex and capex pipeline, compliance, risk and issues

• Recommend continuous quality improvement practices and implement Industry Best Practice operations

• Implement building procedures and performance measures and ensure they are maintained at all times

• Ensure all Critical Environment (CEM) requirements are met

• Review existing operations regularly to reduce costs and improve operational standards

• Provide 24/7 emergency call support and site attendance as required

• Co-ordinate critical out-of-hours issues & participate as a key team member in investigations and responses to emergency situations

• Ensure uninterrupted site operations

Business Development & Growth

• Develop new business and identify new business opportunities

• Participate in contract negotiations and agreements

• Expand share of wallet by solving client pain points

• Work collaboratively with facilities team colleagues both within the Client location & in the wider Jones Lang LaSalle network

Team Leadership & People Management

• Build and lead empowered, technically capable account leadership teams whose competencies align with the client's industry and business

• Foster talent development and conduct quality career development conversations

• Manage diverse teams across different timeframes and geographies

• Manage and coach team members

• Develop and sustain a high-quality, well-motivated team

• Ensure high staff morale, trust and work ethics

• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team

• Mentor and enable Training & Development of team members

• Ensure staff development to anticipate/meet client's requirements

IFM-Specific Responsibilities

• Oversee integrated facilities management services including hard and soft services

• Manage IFM service delivery models (self-performed and sub-contracted) covering:

• Facility management

• Engineering services

• Workplace services

• EHS

• Site services and Minor Works

• Ground maintenance

• Employee services

• Utilities and energy

• Specialty services

• Ensure governance and account management structures are in place

• Identify account-level resources for quality management and implementation of global playbooks

• Sponsor the Asset Management Program and Audit program allocating resources and ensuring delivery execution

Procurement & Vendor Management

• Manage all 3rd party/subcontractor performance

• Ensure vendors are well-managed, delivering services on time and within budget

• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

• Ensure vendors are selected based on their familiarity with the local market situation, enabling them to offer timely and effective responses to service requests

Contracts Management

• Plan and manage all contracts to ensure that they are professionally delivered at the right costs

• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed

• Ensure contracts are continually assessed to deliver best value to the client

Financial Management

• Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics

• Ensure financial processes are followed at all times with no non-compliance outcomes

• Understanding of account financials, contract management, and commercial excellence

• Develop and oversee the forecast and budget management for the account

Health, Safety, Security & Environment (HSSE) Management

• Ensure the provision of a safe working environment

• Ensure compliance with statutory regulations on fire, health and safety standards

• Ensure all working environments meet all requisite OH&S Standards

• Support the Account HSSE Manager with determining appropriate actions to address risks and opportunities

Risk Management

• Ensure a property risk management program including audits is implemented and maintained

• Ensure disaster recovery and business continuity plans are implemented and maintained

• Ensure escalation procedures and incident reporting procedures are implemented and in place

• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct

• Act as an escalation point for issues that require resolution and/or support

Performance Management

• Achieve Key Performance Indicators and Service Level Agreement targets

• Attain client KPIs

• Ensure continual service improvements

• Maintain client satisfaction at the highest level - >8 Net Promoter Score

Administrative Support

• Provide assistance in general administrative activities and any other duties as assigned by Account Management on a needs-be basis

Key Result Areas

• Uninterrupted site operations

• Client satisfaction

• Continual service improvements

• Attaining client KPIs

• Account profitability and growth

• Team development and retention

Required Qualifications

Education

• Bachelor's/Diploma in Mechanical/Electrical/Building/Facilities Management mechanical bias prefered

• Advanced degree or professional certifications are advantageous

Experience

• Minimum 10 years in Facility Management with proven team management and leadership experience

• Minimum 3+ years in similar multi-service line Account Leadership position

• Background in Manufacturing operations / semiconductor industry preferable

• Proven track record managing multiple scaling accounts or small/medium size regional enterprise accounts

• Demonstrable experience in facilities management and corporate real estate

Technical Knowledge & Skills

• Client-centric: Deep empathy, transparent communication and passion to meet client needs

• Authentic leadership: Ability to earn respect, build trust, and demonstrate integrity

• Solution-oriented: Capability to uncover opportunities and turn challenges into valuable outcomes through coherent strategy development and plan execution

• Growth-driven: Focus on enhancing client experience while seeking continuous improvement

• Relationship management: Strong ability to build trust, loyalty, and long-term partnerships

• Financial acumen: Understanding of account financials, contract management, and commercial excellence

• Strong analytical, presentation, excellent communication and organization skills

• Knowledge of Occupational Health and Safety requirements

• Knowledge of M&E systems, Financial & Management Reporting

• Strong communication and interpersonal skills with the ability to build rapport quickly

• Sound computer skills in Microsoft Office

• Demonstrated ability to manage multiple and complex operational matters on a daily basis

Personal Attributes

• Strong personal brand reflecting reputation, expertise, and professional image

• Credibility and passion as a knowledgeable professional who delivers on promises

• Influence to drive decisions and positively impact client outcomes

• Ability to work under pressure and manage emergency situations

• Delivers with, and for, the team as an integrated and hands-on team player

• Executes with speed and leverages capabilities of the team and platform to integrate into workable and structured plans

• Flexibility to provide 24/7 support when required

About the Role

We are seeking an experienced Operational Risk Director to strengthen our risk management capability across our payments and card issuing business. This role is responsible for identifying, assessing, monitoring, and mitigating operational risks, ensuring regulatory compliance, and supporting sustainable business growth. You will work closely with cross-functional teams including Operations, Technology, Compliance and Product to embed a strong risk culture and robust control environment.

Key Responsibilities

Operational Risk Management

• Maintain the Operational Risk Management Framework (ORMF) aligned with MAS regulations and industry best practices
• Identify and assess operational risks across payment processing, card issuing lifecycle, and customer operations
• Maintain and enhance risk & control self-assessments (RCSA) and risk registers
• Define and monitor Key Risk Indicators (KRIs), ensuring timely escalation of risk events

Incident & Issue Management

• Manage operational risk incidents, including root cause analysis and remediation tracking
• Ensure proper documentation, reporting, and closure of issues
• Track loss events and support internal reporting and external regulatory obligations

Process & Control Improvements

• Review business processes and identify control gaps and improvement opportunities
• Drive implementation of controls and monitor effectiveness
• Collaborate with Product and Tech teams on new product launches, system changes, and risk assessments

Regulatory & Compliance Support

• Ensure adherence to Monetary Authority of Singapore (MAS) guidelines, including Technology Risk Management (TRM) and Outsourcing guidelines
• Support regulatory audits, internal audits, and thematic reviews
• Prepare risk-related reports for senior management and governance committees

Third-Party Risk Management

• Assess and monitor risks related to vendors, payment partners, and outsourced service providers
• Conduct due diligence, risk assessments, and ongoing monitoring

Risk Culture & Awareness

• Promote a strong risk-aware culture across the organization
• Conduct training sessions and provide guidance to business stakeholders

Requirements

Qualifications & Experience

• Bachelor’s degree in Finance, Business, Risk Management, or related discipline
• 5–10 years of experience in operational risk, preferably within payments, fintech, or banking/card issuing environments
• Strong knowledge of payments ecosystem (e.g., card schemes, acquiring, issuing, settlement processes)

Technical Skills

• Solid understanding of Operational Risk frameworks (RCSA, KRI, incident management)
• Familiarity with MAS regulations, especially TRM and Outsourcing guidelines
• Experience in process mapping, control design, and risk assessments
• Knowledge of fraud risk, cyber risk, and technology risk is advantageous

Soft Skills

• Strong analytical and problem-solving skills
• Excellent stakeholder management and communication abilities
• Ability to work in a fast-paced, dynamic fintech environment
• Detail-oriented with a strong sense of accountability

About the Role

We are partnering with a leading healthcare organisation in Singapore to identify an experienced finance leader to drive healthcare funding strategy, finance transformation, and enterprise-wide financial governance initiatives.

Reporting to the Group Chief Financial Officer, this role will lead the development and implementation of funding models, financial planning frameworks, budgeting transformation, and finance technology initiatives to support long-term organisational sustainability and healthcare transformation objectives.

Responsibilities

Healthcare Funding & Financial Strategy

• Lead the development and implementation of healthcare funding and resource allocation frameworks.
• Partner with government agencies and key stakeholders on funding methodologies, policy implementation, and financing initiatives.
• Evaluate funding implications and provide strategic recommendations to senior management.
• Support the design and enhancement of sustainable healthcare financing models.

Finance Transformation & Enterprise Planning

• Drive enterprise-wide budgeting, forecasting, and financial planning transformation initiatives.
• Develop resource allocation methodologies, performance measurement frameworks, and management reporting capabilities.
• Establish governance processes, financial controls, and accountability frameworks across the organisation.
• Design executive dashboards and reporting tools to support strategic decision-making.

Payment Models & Financial Governance

• Lead the implementation and governance of provider payment and reimbursement models.
• Ensure alignment between funding mechanisms, operational objectives, and organisational performance outcomes.
• Oversee financial modelling, reporting integration, and process standardisation initiatives.

IT Finance & Digital Transformation

• Lead finance-related technology transformation initiatives and system enhancements.
• Provide financial oversight for strategic technology investments and digital transformation projects.
• Support business case evaluation, investment planning, cost governance, and post-implementation reviews.
• Drive data harmonisation and enterprise reporting capabilities across finance functions.

Requirements

• Degree in Finance, Accounting, Business, Economics, or a related discipline.
• Minimum 15 years of relevant finance experience, including leadership responsibilities.
• Strong experience in financial planning & analysis, finance transformation, budgeting, or enterprise finance management.
• Experience leading large-scale finance system implementation or transformation projects.
• Exposure to healthcare, public sector, government-linked organisations, or regulated industries will be advantageous.
• Strong stakeholder management skills with the ability to engage senior leadership and external agencies.
• Proven experience managing complex financial models, business cases, and strategic planning initiatives.
• Excellent analytical, communication, and presentation skills.

Interested candidates please apply online or send your latest CV to alex.fong@AlwaysHired.com.sg

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Our client is a leading global technology company with a strong presence in digital platforms, innovation, and large-scale software systems. They are currently seeking a Creative Director with a strong copywriting foundation to lead the development of integrated marketing campaigns across digital, social, video, and brand platforms.

This is a contract role ending on 31 Dec 2026.

Responsibilities

• Lead the concept development and execution of integrated marketing campaigns across multiple channels, including digital, social, video, and experiential platforms.
• Develop strategic creative concepts informed by audience insights, market trends, and performance data.
• Collaborate with internal stakeholders and external agencies to deliver high-quality, globally scalable campaigns.
• Provide creative direction and oversight throughout the campaign lifecycle, ensuring consistency and excellence across all touchpoints.
• Partner with marketing, analytics, and media teams to optimize creative performance through testing, measurement, and continuous improvement.
• Translate business objectives into compelling creative strategies that resonate with diverse global audiences.
• Champion innovation, emerging technologies, and new creative formats to enhance brand engagement and effectiveness.

Requirements

• 10+ years of experience in Creative Direction within an agency or in-house environment.
• Proven background as a Copywriter prior to progressing into Creative Director roles.
• Strong portfolio showcasing integrated campaigns across digital, social, video, brand, and performance marketing channels.
• Excellent proficiency in English is required to manage global campaigns. Additionally, as this role involves direct and frequent collaboration with regional teams in India, working knowledge of business-level Hindi is highly preferred to effectively liaise with these stakeholders.
• Bachelor's degree or equivalent experience.
• Strong Art Director foundation with demonstrated expertise in digital and social-first creative.
• Proven experience leading integrated consumer marketing campaigns across multiple media channels.
• Experience managing agency relationships and collaborating with cross-functional teams.
• Strong understanding of performance marketing, creative testing, and data-driven optimization.
• Excellent presentation, storytelling, and communication skills.
• Experience working across international markets and localized campaigns.

Good to have

• Experience working with emerging technologies such as AI, AR/VR, gaming, immersive experiences, or other next-generation digital platforms.

We are seeking an experienced and strategic Director to lead and oversee our logistics and freight forwarding operations in Singapore. The candidate will be responsible for driving business growth, operational excellence, customer relationship management, and regional coordination with our Headquarters in Japan.

The ideal candidate must be proficient in both Japanese and English to effectively liaise with our Japan HQ, regional stakeholders, customers, and business partners.

Key Responsibilities

• Lead and manage overall freight forwarding and logistics operations including Air, Sea, and Land transportation.
• Develop and execute business strategies to drive revenue growth and operational efficiency.
• Maintain strong relationships with key customers, vendors, overseas agents, and stakeholders.
• Coordinate closely with Headquarters in Japan on operational, financial, and strategic matters.
• Oversee compliance with local and international logistics regulations and standards.
• Manage budgeting, cost control, and profitability performance.
• Lead, mentor, and develop department managers and operational teams.
• Drive continuous improvement initiatives and enhance service quality standards.
• Support regional business expansion and strategic partnerships.

Requirements

• Bachelor’s Degree in Logistics, Supply Chain, Business Management, or related field.
• Minimum 12 years of experience in logistics and freight forwarding industry, with at least 8 years in senior management position.
• Strong knowledge of freight forwarding operations, supply chain management, and international trade.
• Proven leadership and business development experience.
• Excellent communication, negotiation, and stakeholder management skills.
• Proficient in both spoken and written Japanese and English is mandatory to liaise with Japan Headquarters and international stakeholders.
• Strong analytical, strategic planning, and decision-making capabilities.
• Familiar with Singapore logistics market and regional trade operations.
• Experience working with Japanese companies or multinational logistics organizations.
• Knowledge of ERP / warehouse management systems/ logistics management systems
• Established industry network and customer portfolio will be advantageous.

About Liquid Group

Liquid Group is aSingapore-based fintech company enabling interoperable digital payments andcross-border QR payment ecosystems across Asia.

Through productsincluding RoamQR, LiquidPay, LiquidNow, and LiquidNet, Liquid Group works withbanks, wallet issuers, national payment networks, acquirers, corporates, andmerchants to deliver seamless and scalable payment experiences across markets.

Our mission is to drivethe future of interoperable digital payments through strong ecosystemcollaboration, innovative product capabilities, and scalable paymentinfrastructure.

www.liquidgroup.sg

Role Overview

We are seeking a highlyexperienced and operationally driven Director, Ecosystem Enablement to leadpartner enablement, ecosystem activation support, operational readiness, andecosystem performance coordination across Liquid Group’s payment platforms andcross-border QR ecosystems.

This role plays acritical function in ensuring ecosystem participants — including issuers,acquirers, merchants, and payment partners — are operationally enabled,actively participating, and continuously supported to drive transactionadoption, usage growth, and ecosystem scalability.

The role serves as a keyoperational bridge across Product, ACT (Activation, Conversion &Transactions), Technology, Commercial, and regional Operations teams to supportrollout readiness, partner enablement, ecosystem performance monitoring, andcontinuous operational improvement across SGQR+, RoamQR, and Liquid Group’sregional payment ecosystems.

Key Responsibilities

1. Partner Enablement& Ecosystem Activation

·       Drive partner enablementand activation support across:

o  walletissuers

o  acquirers

o  merchants

o  ecosystemparticipants

·       Coordinate partneroperational readiness and ecosystem participation initiatives.

·       Support merchant andpartner activation programs to improve transaction adoption and ecosystemparticipation.

·       Conduct partnerengagement sessions, operational walkthroughs, and ecosystem traininginitiatives.

·      Supporton-ground engagement and ecosystem activation efforts where required.

2. Ecosystem Performance& Usage Support

·       Monitor ecosystemparticipation, transaction activity, and partner usage performance.

·       Track:

o  activationrates

o  transactionadoption

o  usagetrends

o  operationalparticipation levels

·       Identify low-activity orunderperforming ecosystem participants and coordinate recovery or activationsupport initiatives.

·       Support ACT teams indriving ecosystem participation, transaction conversion, and usage growthinitiatives.

·       Provide ecosystemperformance insights and operational observations to management teams.

3. Operational Readiness& Product Support

·       Support operationalreadiness planning for:

o  newproducts

o  productenhancements

o  featurerollouts

o  paymentcorridor expansions

·       Coordinate UAT,operational walkthroughs, and business readiness activities acrossstakeholders.

·       Work closely withProduct and Technology teams to ensure releases are operationally executableand supportable.

·       Provide operationalfeedback and ecosystem observations to improve:

o  usability

o  operationalscalability

o  implementationreadiness

o  ecosystemadoption

·       Support rolloutcoordination and migration readiness activities across regional teams.

4. OperationalCoordination & Process Improvement

·       Work closely withregional operations teams across Singapore, Malaysia, and Thailand to improve:

o  operationalconsistency

o  ecosystemservicing

o  supportscalability

o  operationalgovernance

·       Review and enhance SOPs,operational workflows, and ecosystem support processes.

·       Identify opportunitiesfor:

o  operationalefficiencies

o  processautomation

o  serviceimprovements

o  ecosystemoptimization

·       Coordinatecross-functional operational support across Product, Technology, Operations,and ACT teams.

5. Ecosystem SupportGovernance & Escalation Coordination

·       Act as a key operationalcoordination point for ecosystem partners and stakeholders.

·       Coordinate resolutionof:

o  onboardingissues

o  operationalincidents

o  ecosystemservicing gaps

o  partnerreadiness concerns

o  escalationmanagement matters

·       Drive root causeanalysis and operational improvement initiatives.

·       Support ecosystemservicing governance and operational performance management.

Key Requirements

·       8–12+ years ofexperience in:

o  fintech

o  payments

o  productoperations

o  ecosystemoperations

o  partnerenablement

o  merchantor payment network environments

·       Strong understanding of:

o  QRpayments

o  Paymentecosystems

o  Walletparticipation models

o  merchantacquiring

o  cross-borderpayment environments

·       Experience supportingecosystem activation, operational readiness, and partner enablement initiatives.

·       Strong stakeholdermanagement and communication capabilities.

·       Operationally strongwith commercial awareness and ecosystem-growth mindset.

·       Highly organized,analytical, and execution-oriented.

·       Comfortable operating infast-paced, high-growth fintech environments.

Key Responsibilities

• Develop and execute strategic territory plans to achieve revenue targets in Asia
• Identify key decision-makers, influencers and detractors within client organizations and develop strong relationships at multiple levels who will act for purchase
• Act as a trusted advisor to clients, providing insights and recommendations to help them achieve their business goals
• Regularly update forecasted deals in our customer relationship management system (CRM)
• Collaborate with cross-functional teams (marketing, product development, value engineering, implementation, customer success and partner alliances) to ensure alignment to drive client success
• Represent Direct Travel x ATPI at industry events, conferences, and client meetings, showcasing our capabilities and thought leadership
• Monitor market trends, competitor activity, and industry developments to identify opportunities for growth and differentiation
• Drive continuous improvement initiatives to optimize sales processes and enhance over all efficiency and effectiveness

Qualifications

• Hunter mentality with proven ability to win and exceed revenue targets
• Strong strategic thinking and ability to navigate complex sales cycles and high-value deals
• Exceptional negotiation and influencing skills at senior stakeholder and C-suite level
• A curious mindset coupled with creative problem-solving skills
• Resilient, adaptable, and able to work in a fast-paced environment
• 10+ years of experience in B2B sales
• Deep understanding of the Travel Tech Industry and its competitive landscape

2 years direct contract role with the company (high potential to become permanent employee after the 2 years mark). However, benefits are exactly the same as a permanent employee, no difference. 

Flexible hybrid working arrangement. 

about job (multiple headcounts) (please reach out for more details)

● Hire, Lead and Mentor a team of software engineering managers, fostering a culture of technical excellence, collaboration, and continuous improvement

● Partner with Product and UX heads to define long-term technical roadmaps and product visions for a diverse portfolio.

● Drive the engineering strategy, setting high standards for technical excellence and operational impact.

● Establish best practices and modern tooling to maximize the effectiveness and culture of the engineering organization.

● Navigate complex technical challenges, including high-availability systems, rigorous security standards, and legacy integration.

skills and requirement

● Min 10 years of experience leading a team of developers 

● Open to any modern tech stack in backend and frontend. Backend example: Java, Python, Golang, NodeJS. Frontend example: ReactJS, TypeScript, NextJS

● Experience working in tech product based companies are preferred. 

● Experience in implementing good engineering practices. Strong in system design, product mindset, 0 to 1, and stakeholder management

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

About the Role

We are seeking a strategic and hands-on individual to join our HR team. Reporting to the Head, you will play a pivotal role in driving key initiatives across Recruitment and Employer Branding, Compensation and Performance Management, Talent and Leadership Development, Learning and Development, and Employee Engagement. This role requires close collaboration with department heads, HR colleagues and senior management to strengthen organisation capabilities, build a positive workplace culture, and ensure alignment between people strategies and business priorities.

Job Responsibilities

• Lead end-to-end recruitment, ensuring timely hiring and build strong, forward-looking talent pipelines that meet evolving organisational needs.
• Develop and implement employer branding strategies to strengthen the organisation’s positioning as an employer of choice.
• Lead the performance management cycle, including appraisal and ranking exercises, to ensure a fair, consistent, and effective process that supports performance differentiation and employee development.
• Lead the talent management and leadership development initiatives, in collaboration with IPOS Group, to build a healthy talent pipeline and strengthen organisational capability.
• Collaborate with IPOS Group to develop and deliver training programmes, competency frameworks, and capability-building initiatives to build future-ready capabilities across the organisation.
• Lead employee engagement initiatives and partner departments on follow-up actions to strengthen workplace culture, employee experience, and engagement levels.
• Support the IPOS Group in compensation review exercises to ensure market competitiveness, and alignment with organisational policies.

Are you the one? Please write to us if you have/are:

• Degree in Human Resource Management, Business Administration or a related field.
• At least 8 years of relevant HR experience, including supervisory responsibilities.
• Excellent interpersonal, communication and stakeholder management skills.
• Strategic and fast thinker with strong analytical skills, attention to detail and ability to work independently in a fast-paced and dynamic environment.
• Strong team player with the ability to collaborate effectively across HR, departments, and senior management.
• Prior experience in the public sector and in aligning subsidiary HR practices with parent company are preferred but not mandatory.

To apply for this position, please click to apply or email your CV to careers@iposinternational.com

We regret to inform that only shortlisted candidates will be notified.

About IPOS International

IPOS International, a wholly‐owned subsidiary of the Intellectual Property Office of Singapore (IPOS), is the capability-building arm of the IPOS. We work with enterprises and governments to turn intangible assets and intellectual property (IP) into real business outcomes—driving growth, market expansion, competitive edge and investor readiness. Backed by over 100 IP specialists, including IP strategists, faculty and patent analysts, we bring deep expertise and commercial insight to help organisations grow in the global innovation economy. To achieve this, we will offer committed and passionate individuals a place where their talent and opinions are valued. To succeed as an organisation, we believe in empowering individuals while working as a team of professionals with honesty and displaying integrity as core values. We invest heavily in our people so that they get the training and development they need to succeed.

For more information on IPOS International, please visit www.iposinternational.com.

Job Summary

This role drives internal communications for Technology & Operations (T&O), ensuring clear, consistent and engaging messaging that aligns to the Bank’s priorities. Acting as a trusted advisor to senior leaders, it translates complex technology and operational topics into simple, impactful communications, while strengthening leadership visibility and employee engagement. The role brings together strategy, storytelling and insight to connect colleagues to T&O’s priorities, progress and impact, while maintaining strong governance, consistency and measurable outcomes across all communications activity.

Key Responsibilities

Strategy

• Help drive the internal communications strategy for Technology and Operations (TandO), aligning to the Bank’s priorities and business objectives

• Shape and sustain a clear, consistent TandO narrative that connects strategy, performance, innovation and people priorities into a compelling story for colleagues

• Act as a senior trusted advisor to the Head of TandO Communications, and TandO leadership team on all aspects of internal communications

• Translate complex technology, operations and business priorities into simple, relevant and impactful messaging at scale

• Deliver integrated, multi-channel communications that drive clarity, alignment and engagement across a global workforce

• Anticipate reputational, operational and employee engagement risks, providing proactive counsel and mitigation strategies

• Elevate leadership communications, ensuring senior leaders communicate with authenticity, clarity and impact

• Drive consistency, discipline and simplification in communication approaches across TandO, establishing standards and best practices

• Partner across Corporate Affairs, Brand and Marketing (CABM) to ensure alignment between internal and external narratives where appropriate

• Ensure robust governance, measurement and risk management across all communications activity

Business

• Partner with TandO senior leadership to position communications as a strategic enabler of business performance, organisational effectiveness and employee engagement

• Develop and deliver communication strategies that support business priorities, operational delivery, technology initiatives and the workforce agenda

• Build deep, trusted relationships with senior stakeholders, shaping how key messages are positioned, sequenced and delivered

• Drive high-impact content and storytelling that brings to life TandO’s strategy, progress, innovation and contribution to the Bank

• Enable strong leadership visibility and engagement through impactful communication platforms and moments (e.g. town halls, leadership messages, strategic updates)

• Foster a culture of transparency and dialogue by strengthening two-way communication and feedback mechanisms across TandO

• Use data, insights and feedback to continuously refine communication strategies and improve effectiveness

• Partner with HR and other functions to support culture, engagement and organisational priorities across TandO

• Connect themes and initiatives across TandO to ensure a cohesive, enterprise-wide narrative and avoid fragmentation

• Work closely with Group content and CABM teams to amplify TandO stories internally and support external positioning where relevant

• Define and track clear success metrics, demonstrating the value and impact of communications on engagement, alignment and business outcomes

Processes

• Accountable to risk control owners and/or Group policy owners for the implementation of policies and control standards set by them, ensuring compliance, and operating within risk tolerance and risk appetite and building a culture of good conduct.

People and Talent

• Be part of a team of strategic communicators and advisors comfortable with advising senior executives; planning, delivering and measuring strategic communications plans; and continue to develop capability and ensure delivery of short and longer-term objectives

• Share best practice to support creativity and build strong verbal and writing skills

• Lead through example and build the appropriate culture and values.  Set appropriate tone and expectations from the team and work in collaboration with risk and control partner

Risk Management

• Identify, report and escalate issues, risks, business intelligence to leadership

Governance

• Ensure that tone of voice, messaging, and behaviours are aligned with the corporate narrative when we engage and communicate internally and externally

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• TandO Management Team

• Programme Owners

• Group Transformation Office

• Global Internal Communications

• TandO Communications Team

• Function and Group employees

• Other CABM teams

• External stakeholders including media, prospective employees, regulators, government officials, customers

Other Responsibilities

• Embed Here for good and Group’s brand and values in CABM; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

• Serve on TandO Communications top team and CABM working groups and committees as needed.

• Take on special assign

Our Ideal Candidate

• 12+ years of communications experience, preferably with leadership and execution in internal and change communications

• A successful track record of advising senior management on how to effectively communicate, considering risks, opportunities, and the greater context of the company’s strategy

• Experience in a global matrix organisation would be an advantage

• Ability to think through desired outcomes of communications strategies and tactics

• Ability to identify potential reputation or culture risk from a function’s strategies, programs or communications, and to raise these concerns effectively

• Track record in creating and developing content to support or enhance a strategy/narrative

• Understanding of internal and external content strategies and communications channels, including social media channels

• Excellent written and verbal communication skills

• Experience in corporate communications, PR and/or journalism

• Flexibility to work in high-pressure environments

• Ability to develop effective and collaborative working relationships

• Experience managing multiple stakeholders, including senior management and third-party vendors, across multiple locations

• People management experience is a bonus

• Experience of dealing with the media is a bonus, as is issues management

• Professional qualifications in a communications, brand or marketing related-subject, and/or membership of a communications professional body is a bonus

Role Specific Technical Competencies

• Consulting

• Effective Communications

• Establishing and Maintaining Trust

• Written Communications

• Data Gathering and Analysis

• Business Ethics

• Planning: Tactical, Strategic

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Assistant Bereavement Service Director

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $3500 + Commissions + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Client Enquiry Management – Handle hotline calls, respond promptly to enquiries, and ensure timely follow‑up on service requests.

• Funeral Arrangement Coordination – Organize service arrangements with professionalism, accuracy, and sensitivity to client needs.

• Client Engagement – Conduct consultations in‑office, on‑site, or virtually to discuss service requirements.

• Transfer Assistance – Support the transfer of the deceased to funeral homes in line with established procedures.

• Cross‑Team Collaboration – Work closely with Operations and Finance teams to ensure smooth service delivery and proper documentation.

• Administrative Support – Perform general administrative tasks and ad‑hoc duties to assist departmental operations.

Requirement

• Have sales experience in the same or bank/insurance industry is an added advantage
• Possess a valid Singapore Class 3 driving license is and added advantage
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Your new company

Our client is a leading global solutions provider in the intralogistics and automation space, delivering innovative, high-value systems to major customers across multiple industries. With a strong presence in Asia and continued growth plans, they are seeking a commercially driven leader to head their Southeast Asia sales function.

Your new role

This is a critical leadership role responsible for driving sales growth, strategic market expansion, and key account development across Southeast Asia. You will lead the regional sales strategy, build a strong pipeline, and ensure successful delivery of revenue and margin targets.

What you'll need to succeed

Key Responsibilities

1) Sales Strategy & Execution

• Develop and execute a comprehensive sales strategy for Southeast Asia aligned with global objectives
• Drive order intake, revenue growth, and profitability targets
• Build and maintain a strong pipeline of opportunities across all sales stages (targeting, engagement, conversion)
• Improve conversion rates and lead qualification through structured sales processes

2) Business Development & Market Expansion

• Identify and secure new business opportunities within target industries
• Develop market penetration plans, including expansion through partners, agents, and distributors
• Actively pursue and close high-value, complex solution sales projects
• Strengthen presence in key growth sectors

3) Key Account Management

• Build and maintain strong relationships with strategic clients
• Ensure high levels of customer satisfaction and repeat business
• Manage executive-level stakeholder engagement and negotiations

4) Leadership & Collaboration

• Lead, coach, and develop the regional sales team
• Drive collaboration across regional and global stakeholders
• Ensure alignment between sales and project delivery teams

5) Commercial & Operational Excellence

• Oversee proposal development, pricing, and contract negotiations
• Ensure robust forecasting, budgeting, and reporting
• Monitor pipeline health and project viability through structured review processes
• Prepare periodic market insights and sales reports for leadership

Requirements

• Bachelor’s degree in Business, Engineering, or a related discipline
• Proven track record in senior sales leadership roles (minimum 8+ years in global/regional capacity)
• Experience in solution-based / project sales, ideally in intralogistics, automation, or capital equipment industries
• Strong understanding of warehouse technologies (e.g. WMS/WCS) is advantageous
• Experience in key sectors such as e-commerce, retail, apparel, grocery, or general merchandise
• Strong commercial acumen with experience managing complex sales cycles
• Excellent leadership, communication, and stakeholder management skill

What you'll get in return

• Opportunity to lead and shape a high-growth region
• Strategic role with strong regional and global exposure
• Work with a market-leading, innovation-driven organisation
• Attractive compensation and leadership scope

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EAReg Number: R23117721

EALicense Number: 07C3924 | Company Registration No: 200609504D