About Us
At NESST Singapore Limited, we are committed to building a sustainable and efficient ecosystem that drives value, innovation, and impact across our operations. As a purpose-driven organization, we seek individuals who are passionate about operational excellence and stakeholder collaboration. If you’re looking to make a meaningful difference while advancing your career, we invite you to be part of our dynamic team.
To serve as the operational and analytical backbone of NESST's commercial function. The role combines three disciplines — sales pipeline support, marketing communications execution, and business analysis — into a single integrated mandate.
Key Responsibilities
The role spans three integrated domains with the following weightings:
A. Sales Support & Pipeline Management
• Maintain the commercial pipeline tracker covering dormitory bed pre-leasing, customer account retention, and new customer acquisition
• Prepare account dossiers and briefing materials ahead of senior client meetings
• Coordinate proposal development for major accounts and sponsorship contracts
• Track contract milestones, renewal dates, and account health indicators
• Maintain CRM data hygiene and produce pipeline reporting for management review
B. Marketing Communications
• Develop and produce marketing collateral for employer and sponsor engagement (brochures, case studies, pitch decks, digital assets)
• Manage NESST's commercial external communications across digital and print channels
• Coordinate sponsor activation materials for events including Migrant Day and Hub programmes
• Ensure brand consistency across commercial materials, working with Corporate Comms & Programming team
• Support content development for major touchpoints across the commercial calendar
C. Business Analysis
• Conduct ongoing market intelligence on competitor dormitory operators, pricing movements, and sector developments
• Analyse employer market segments and partnership opportunities to inform commercial strategy
• Prepare commercial performance reports covering revenue analytics, conversion metrics, and account profitability
• Support pricing strategy through competitor benchmarking and demand analysis
• Develop business cases for new commercial initiatives —sponsorship tiers, partnership models, pricing changes
Qualifications & Experience
• GCE 'O' Level/ Diploma/ Degree in Business, Marketing, Economics, Finance, or related discipline
• Minimum 2 years' experience in B2B commercial support, marketing, or business analysis with B2B sales track records
• Strong analytical capability with proficiency in Excel, PowerPoint, and CRM systems
• Excellent written and verbal communication in English
• People management experience preferred for future teams calling
• Demonstrated track record in commercial pipeline management and marketing campaign delivery
• Experience producing executive-level reporting and supporting senior commercial decisions
• People management experience preferred for future team scaling
Key Skills & Attributes
• Analytical thinking — able to translate data into commercial recommendations
• Strong writing — able to produce polished marketing collateral and executive briefings
• Project coordination — managing multiple work streams across commercial, marketing, and analytical priorities
• Stakeholder management — working across BD, Sponsorship, Corporate Comms, and Operations functions
• Commercial acumen — understanding of B2B sales cycles, pipeline management, and revenue dynamics
• Familiarity with the migrant worker housing sector, hospitality, or social purpose business is preferred but not essential
