Total 830 Manager operations engineer job vacancies

Job Summary

Guide and lead the operations team to ensure efficient daily functions, compliance with regulatory requirements, and high standards in food preparation, quality, and service. Manage staff performance and contribute to process improvements and cross-functional projects.

Responsibilities

• Lead the operations team following company SOPs and workflows to achieve operational efficiency
• Guide the Operations Executive and Admins to execute daily operational tasks effectively
• Ensure compliance with SFA, MUIS, and MOM regulatory requirements by attending inspections and managing follow-up actions
• Oversee food preparation, production, and timely delivery to meet quality and service standards
• Drive food quality assurance initiatives and continuous improvement programs to enhance product standards
• Conduct regular hygiene, service, and product quality checks to maintain high operational standards
• Maintain kitchen infrastructure and equipment to ensure safety and functionality
• Manage staff integration by coaching, mentoring, and developing team members for optimal performance
• Evaluate staff performance and recommend confirmations, promotions, or training based on assessments
• Handle disciplinary actions, grievances, and conflict resolution to maintain a positive work environment
• Communicate company policies and procedures clearly to the operations team to ensure compliance and alignment
• Participate in cross-functional projects, including process automation, to improve operational workflows
• Manage ordering of supplies to maintain adequate inventory levels for uninterrupted operations
• Perform administrative duties related to operations management
• Schedule operations to optimize resource allocation and workflow efficiency
• Submit monthly performance and operations reports to senior management for review and decision-making

Location: Singapore

Employment Type: Full-timeJob Description

We are seeking an experienced Operations Manager to oversee and coordinate construction projects, ensuring they are completed safely, on schedule, within budget, and to the required quality standards. The successful candidate will manage project teams, resources, subcontractors, and client relationships while ensuring compliance with regulatory requirements.

Key Responsibilities
Lead and oversee daily construction operations across multiple projects.
Plan, coordinate, and monitor project schedules, budgets, and resources.
Manage project managers, site supervisors, and subcontractors.
Ensure compliance with workplace safety, environmental, and quality standards.
Liaise with clients, consultants, suppliers, and government authorities.
Review project progress and implement corrective actions where necessary.
Monitor project costs and profitability.

Prepare operational reports and management updates.
Drive continuous improvement initiatives and operational efficiency.

Requirements
Bachelor's Degree or Diploma in Civil Engineering, Construction Management, Building, or related field.
Minimum 5–10 years of relevant experience in the construction industry.
Proven experience managing multiple construction projects.
Strong leadership, communication, and problem-solving skills.
Knowledge of Singapore construction regulations and safety requirements.
Proficiency in project management and construction software.
Ability to work under pressure and meet project deadlines.

Preferred Skills
Experience in managing large-scale building or infrastructure projects.
Familiarity with BCA requirements and industry best practices.
Strong budgeting and contract management experience.

Salary
SGD $4,000 – $4,300 per month (depending on experience)Benefits
Annual leave and medical benefits.
Performance bonus.
Professional development opportunities.

Roles & Responsibilities

Job Summary

Guide and lead the operations team to ensure efficient daily functions, compliance with regulatory requirements, and high standards in food preparation, quality, and service. Manage staff performance and contribute to process improvements and cross-functional projects.

Responsibilities

• Lead the operations team following company SOPs and workflows to achieve operational efficiency
• Guide the Operations Executive and Admins to execute daily operational tasks effectively
• Ensure compliance with SFA, MUIS, and MOM regulatory requirements by attending inspections and managing follow-up actions
• Oversee food preparation, production, and timely delivery to meet quality and service standards
• Drive food quality assurance initiatives and continuous improvement programs to enhance product standards
• Conduct regular hygiene, service, and product quality checks to maintain high operational standards
• Maintain kitchen infrastructure and equipment to ensure safety and functionality
• Manage staff integration by coaching, mentoring, and developing team members for optimal performance
• Evaluate staff performance and recommend confirmations, promotions, or training based on assessments
• Handle disciplinary actions, grievances, and conflict resolution to maintain a positive work environment
• Communicate company policies and procedures clearly to the operations team to ensure compliance and alignment
• Participate in cross-functional projects, including process automation, to improve operational workflows
• Manage ordering of supplies to maintain adequate inventory levels for uninterrupted operations
• Perform administrative duties related to operations management
• Schedule operations to optimize resource allocation and workflow efficiency
• Submit monthly performance and operations reports to senior management for review and decision-making

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.

We are looking for a Cloud Solution Architect (CSA) Manager who is passionate about the need for People & Process to enable our customers’ technology modernization strategies and to drive AI transformation on the Microsoft Cloud. You will lead a team of CSAs that leverage the entire Microsoft technology stack and bring professional subject matter expertise to help customers achieve business value from their Microsoft investments by focusing on areas such as transformation, modernization, cloud adoption and more.

As a Cloud Solution Architect Manager in CSA Global Delivery, you will lead a talented team of Cloud Solution Architects through whom you will be responsible for the realization of successful outcomes for our Unified customers in your designated territory. 

You will also have the opportunity to enhance the value that we as Microsoft provides to our customers by scaling through the Microsoft Delivery Partner ecosystem based on strategic decision making and careful planning with the account team stakeholders. This opportunity will allow you to develop deep business acumen and hone your Delivery Partner management skills as well as increase your capabilities to provide successful outcomes for our customers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

You will model our culture and values by leading your team through change, creating a clear understanding of business model and role changes, and coaching your team to contribute to the success of others. Foster a positive team culture by setting clear expectations and providing guidance to help your team achieve success.

You will care for your team by engaging in skills and capability discussions, understanding each team member's unique talents, and building a skill mix that aligns with business goals and the aspirations of team members.

You will coach your team in developing and expanding impactful relationships, focusing on customer experience, and defining conditions for success and lead your team in focusing on customer experience and success by driving efficient delivery, accelerating Support coverage, and developing strategies to improve experience and value realization and engage in technical strategy, innovation, and customer experience discussions with customer leadership teams/Senior Leaders at the appropriate technical depth.

You will analyze and understand the mix of your customers and industries to build a team that meets the demands of the customer and project portfolio and drives expansion of our Solutions and Support business and create clarity by defining practice strategy and objectives and communicating them effectively to your team, integrating the Support, Consumption and Usage aspects of your practice.

You will manage your team’s performance against business measures and delivery excellence expectations for your territory and customer engagements, applying a data-driven approach to your prioritisation and decision-making.

You will lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes. 

You will lead, coach and hold your team accountable for delivering Customer value and creating expansion opportunities by applying their deep knowledge of Microsoft products, Solutions and Support and coach your team to understand the Support Catalog and how to leverage the offerings

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
• 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
• In depth knowledge of the offerings portfolio in at least one Microsoft Solution Area in the Unified space
• 5+ years people management experience such as managing consultants, technical sales teams and/or technical architects
• Demonstrable experience of working with or managing Outsourced Partners
• 6+ years experience working in a customer-facing role (e.g., internal and/or external).
• 6+ years experience leading technical projects, teams, or functions
• Ability to communicate effectively in written and spoken Korean, as the role requires work-related communication with Korean-speaking stakeholders and preparation of Korean-language documentation. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

As the Metro RDA PDE Senior Manager (Advanced Packaging & NPI), you will provide strategic, technical, and people leadership for the Metro Process & Equipment (PDE) RDA organization, driving robust process control, equipment capability, and manufacturing readiness across advanced packaging and New Product Introduction (NPI) environments.

You will be accountable for defining RDA PDE strategy, building high-performing teams, and ensuring effective integration of process engineering, equipment engineering, and RDA capabilities to enable fast learning cycles, risk reduction, and scalable transition from NPI to high‑volume manufacturing (HVM).

This role partners closely with Site and Global RDA, Advanced Packaging, NPI, Quality, Equipment, Automation, and Manufacturing leadership to ensure RDA PDE solutions are technically sound, operationally effective, and aligned to business priorities.
 

Define and Drive Metro RDA PDE Strategy for Advanced Packaging and NPI

• Own and define the Metro RDA PDE technical strategy supporting advanced packaging and NPI manufacturing

• Establish clear priorities for process and equipment monitoring, diagnostics, and automation aligned to NPI and ramp needs

• Ensure RDA PDE capabilities effectively address process sensitivity, equipment variability, and integration complexity

• Drive alignment between site execution and global RDA standards, roadmaps, and procedures

• Balance short-term NPI execution needs with long-term scalability to HVM

Lead and Develop High-Performing RDA PDE Engineering Teams

• Build, lead, and develop a strong team of Metro RDA Process & Equipment Engineers

• Set clear expectations for technical rigor, ownership, and multi-functional collaboration

• Coach and mentor engineers to strengthen process, equipment, and RDA domain expertise

• Foster a culture of data-driven decision making, continuous improvement, and accountability

• Support talent development, succession planning, and organizational growth
   

Enable Process and Equipment Readiness for NPI, Pilot, and Ramp

• Partner with Advanced Packaging, NPI, Process, and Equipment leaders to ensure RDA PDE readiness for new products and technologies

• Ensure critical process and equipment risks are identified early and addressed through effective monitoring and diagnostics

• Provide leadership oversight for tool bring-up, qualification, and stabilization activities from an RDA Product Deelopment Engineering (PDE) perspective

• Support NPI readiness reviews, risk assessments, and ramp decision checkpoints with data-backed insights

• Drive consistency and discipline in excursion response and corrective action effectiveness

Drive Equipment and Process Performance Through RDA and Analytics

• Oversee development and sustainment of RDA, SPC, and FDC strategies that improve tool stability and process robustness

• Ensure meaningful metrics are defined, tracked, and used to drive improvement (e.g., excursion rate, stability, recovery effectiveness)

• Identify systemic gaps in process or equipment capability and sponsor improvement initiatives

• Enable reduction of MTTR, improved tool repeatability, and tighter process window control

• Ensure high-quality documentation, traceability, and knowledge sharing across teams

Collaborate Across Organizations to Deliver Continuous Improvement

• Act as a key interface between Metro RDA PDE and Site/Global stakeholders

• Partner with Quality teams to ensure quality risks and CTQs are embedded in RDA PDE strategies

• Collaborate with Automation and IT to ensure scalable, reliable RDA infrastructure and solutions

• Drive standardization, best practice sharing, and lessons learned across sites and programs

• Support audits, leadership reviews, and strategic planning with objective technical insights
   

Requirements / Qualifications

• Master's/Bachelor’s degree in Engineering (Chemical, Materials, Electrical, Mechanical, Mechatronics, Industrial, or related discipline)

• 10+ years of experience in semiconductor manufacturing, with strong exposure to advanced packaging and NPI environments

• Proven leadership experience managing engineering teams across process, equipment, or RDA/automation domains

• Strong understanding of semiconductor process control, equipment behavior, and manufacturing variability

• Demonstrated experience driving NPI readiness, pilot execution, and ramp to HVM

• Strong strategic thinking with the ability to translate business needs into technical execution

• Excellent cross-functional leadership and stakeholder management skills

• Strong communication, presentation, and decision-making capabilities
  

  Performs hardware, software, semiconductor design or telecomm engineering assignments. This job mapping should be used only if the position cannot be mapped specifically to other design/development engineering jobs.

Supports the day-to-day IT and cybersecurity operations for all PAP Town Councils and the coordinating office. Working closely with the appointed IT vendor, Town Council staff, and relevant external parties, this role focuses on operational coordination, issue tracking, and execution support, including assistance with IT and cybersecurity-related audit queries and inter-agency operational matters

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Manager%2C-Research-Grant-Management-Operations/33246-en_GB/

We regret that only shortlisted candidates will be notified.

About Us

We are building AI-enabled operating systems to support research translation, venture building, grant administration and commercialisation workflows. 

We work across university teams, researchers, startups, corporate partners and public funding agencies to turn complex manual processes into structured, auditable and scalable workflows.

The Role

As Manager, Research Grant Management Operations, you are responsible for the operational integrity of three funding streams: MOE De-GAP, Central GAP and Technology Development Agreement (TDA) funding.

You ensure that grant finances, claims, procurement, project progress and grantor reporting are tracked accurately, followed through consistently, and supported by reliable data.

This is a hands-on ownership role. You will lead weekly operating cadence, keep dashboards accurate, drive stakeholder follow-up, and help move grant administration away from manual work into an integrated AI-driven grant management solution.

Separately, you will support new programme reviews from an operational, overseas compliance and financial sustainability perspective, ensuring programmes are administratively workable and at minimum financially neutral unless otherwise approved.

What You'll Do

Own Grant Finance & Claims

• Monitor grant budgets, commitments, utilisation and remaining balances across De-GAP, Central GAP and TDA.
• Coordinate claims submission, supporting documents, WBS tracking and claims-related queries.
• Reconcile approved budgets, actual spend and remaining balances, and flag under-utilisation, overspend or budget risk early.
• Maintain clear, reliable financial views to support management decisions and grantor reporting.
• Manage grant audits.

Lead Procurement Coordination

• Lead the procurement follow-through for grant-funded activities, from request initiation to PO, vendor follow-up and closure.
• Coordinate with project teams, procurement, finance and vendors to resolve delays or documentation issues.
• Ensure procurement is aligned with approved budgets, grant requirements and internal policies.
• Maintain procurement status as part of the overall project dashboard.

Track Progress & Report to Grantors

• Maintain updated project milestones, deliverables, timelines and reporting commitments.
• Lead the weekly cadence to ensure project updates are current, complete and accurate.
• Prepare progress updates, management reports and grantor reports with supporting documentation.
• Flag delays, risks, changes in scope or reporting gaps early for management attention.

Maintain Dashboard Accuracy

• Maintain a single source of truth for project status, budget utilisation, procurement progress, claims and reporting.
• Ensure dashboards are updated before management reviews and reflect actual project status, not outdated inputs.
• Follow up on open actions, overdue items and missing updates across stakeholders.
• Escalate issues that require decisions, approvals or intervention.

Build the Future Grant Management Solution

• Map current manual workflows across De-GAP, Central GAP and TDA and identify bottlenecks, duplication and control gaps.
• Translate operational requirements into system requirements for an in-house AI-driven grant management solution.
• Support integration across Monday.com, Jedox, Slack, iRIMS and other relevant systems.
• Design and test workflow logic for reminders, approvals, claims tracking, reporting and dashboard updates.
• Contribute as a process owner and product user, ensuring the solution is practical, auditable and scalable.

Integrate the Three Grant Streams

• Bring De-GAP, Central GAP and TDA into one coherent grant management framework.
• Standardise tracking, reporting, claims and dashboard logic where possible.
• Document the differences in funding mechanics, approval routes, milestone tracking and reporting obligations.
• Avoid separate manual workflows by building a common operating model that can support different grant types.

Support New Programme Review

• Support new programme review as a separate scope from grant administration.
• Assess whether new programmes are administratively workable and financially neutral at minimum, unless otherwise approved.
• Check overseas compliance considerations, funding source, cost recovery, claims process and reporting obligations.
• Flag unfunded, non-compliant or operationally unsustainable commitments before programme launch.

Partner Across Functions

• Work closely with Principal Investigators, project leads, grantors, finance, procurement, vendors, automation teams and internal management.
• Translate operational issues into clear actions, owners and timelines.
• Follow up firmly and professionally to keep work moving.
• Keep management informed of risks, delays and decisions required.

Please be informed that only shortlisted candidates will be notified.

Qualifications

• 5+ years of strong project, programme or grant administration experience.
• Experience managing budgets, claims submission, procurement tracking and reporting.
• Good financial literacy and comfort with WBS structures, budget monitoring and claims documentation.
• Strong follow-through and ability to lead weekly operating cadence.
• Ability to maintain accurate dashboards, trackers and reporting views.
• Strong stakeholder management skills across finance, procurement, project teams and management.
• Attention to governance, compliance, audit trail and reporting discipline.
• Comfort operating in an environment where processes are still being built.

Bonus Points For

• Experience working with AI tools to improve process efficiency.
• Experience supporting automation, workflow redesign or systems implementation.
• Experience integrating multiple workflows into one operating model.
• Experience with grant administration, research funding, public funding or commercialisation funding.
• Experience with systems such as Monday.com, Jedox, Slack, iRIMS, SAP, BMC Helix, Submittable or Xero.
• Exposure to overseas programme administration, compliance checks or cost recovery models.

Why Join Us?

This is a chance to help build the operating backbone for research translation and venture creation. You will sit close to the work, the data and the decisions — supporting grants today while helping build the AI-enabled system that makes the function more scalable tomorrow.

Key Responsibilities

• Direct and guide the process intelligence plan for Finance, aligned with enterprise AI, automation, and transformation roadmaps

• Establish end-to-end process visibility across core Finance value streams (Order to Cash, Source to Pay, Record to Report)

• Promote adoption, governance, and value realization of process intelligence platforms (Celonis, SAP Signavio, UiPath)

• Translate process insights into a prioritized pipeline of actions, including automation, agentic use cases, re-engineering, and control improvements

• Partner with Finance, AI/Automation, and IT teams to convert insights into delivered and measured business value

• Define and standardize process critical metrics, benchmarks, and executive dashboards for leadership and SteerCo reporting

• Enable self-service process intelligence through data products, playbooks, and training to scale adoption across Finance

• Act as a trusted advisor to Global Process Owners and Finance leadership, influencing decisions on performance optimization and transformation priorities

• Integrate AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising good judgment and aligning with organizational standards and legal requirements.

• Contribute to a culture of continuous improvement by identifying, testing, and sharing AI-enabled improvements within one’s scope of work.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Finance, Accounting, Information Systems, Engineering, or a related area with over 5 years of pertinent experience OR Master’s degree plus more than 3 years of related experience

• Practical experience with process intelligence or process mining tools such as Celonis, SAP Signavio, UiPath, or equivalent

• Strong understanding of Finance processes and ERP-based transaction flows

• Proven ability to communicate complex insights clearly to senior and executive collaborators

Preferred Qualifications

• 8+ years of experience in Finance operations, process improvement, analytics, or digital transformation

• Experience integrating process intelligence with automation, AI, or GenAI initiatives

• Exposure to ERP transformation programs (e.g., ECC to S/4)

• Experience in global or shared services Finance environments

• Strong change leadership, collaborator management, and storytelling skills

• Ability to apply baseline digital proficiency and role-appropriate AI literacy. Use AI-enabled tools responsibly for research, analysis, content creation, problem-solving, operational tasks, and business outcomes.

Success in This Role Looks Like

• Process intelligence embedded into day-to-day decision-making and transformation planning

• Clear linkage between process insights → automation/agentic pipeline → realized value

• Measurable improvements in cycle times, throughput, compliance, and operational efficiency

• Increased adoption of self-service insights, reducing reliance on reactive and manual analysis

• Tangible contribution to Micron’s AI-enabled Finance transformation journey

Why Micron

At Micron, you’ll play a meaningful role in developing the future of Finance—where AI, automation, and process intelligence unite to compose a more autonomous, insightful organization. You will work at the forefront of innovation, enabling Finance to move faster, operate smarter, and deliver greater business impact at scale!

A1 main contractor in Singapore is seeking a Technical Manager to lead and manage technical coordination across architectural, structural, and MEP disciplines for major construction projects including residential, commercial, and infrastructure developments.

Overview

The Technical Manager will be responsible for overseeing all technical and design coordination matters, ensuring constructability, compliance, and alignment between consultants, subcontractors, and site teams. The role plays a critical part in mitigating design risks, resolving complex technical issues, and supporting successful project delivery.

• Lead overall technical and design coordination across Architecture, Structure, and MEP disciplines

• Manage and review consultants’ designs, shop drawings, and technical submissions

• Chair technical and coordination meetings with consultants, subcontractors, and internal teams

• Identify design, constructability, and interface risks early and propose mitigation measures

• Coordinate resolution of complex technical issues arising during construction

• Ensure compliance with project specifications, approved drawings, building codes, and authorities’ requirements

• Oversee RFIs, design clarifications, alternative proposals, and technical submissions

• Support project team in construction sequencing, temporary works coordination, and method statements

• Provide technical guidance and leadership to Assistant Managers, Engineers, and Coordinators

• Support quality management, inspections, and technical aspects of project handover

• Assist Project Manager in technical planning, value engineering, and cost/time optimisation

Requirements

• Degree in Civil, Structural, Architectural, or related engineering discipline

• Minimum 5 years of relevant experience in construction projects

• Proven experience working with an A1 main contractor is strongly preferred

• Strong understanding of architectural, structural, and MEP coordination

• Familiar with local codes, authorities’ submission processes, and construction practices

• Proficient in AutoCAD, MS Office; BIM coordination experience is an advantage

  
  How to Apply

Company Overview

GOUGH RECRUITMENT (SINGAPORE) PTE. LTD. is a specialist recruitment firm focused on Real Estate, Property, Development, and Construction. We partner with leading developers and asset owners across the region to deliver high-quality talent.

Position Summary

Our client, a leading Singapore-based property developer, is seeking an experienced Facilities / Property Manager to oversee operations within a flagship retail mall. This role requires a technically strong M&E professional with a proven track record in shopping mall environments, ensuring seamless day-to-day operations, tenant satisfaction, and asset performance.

Key Responsibilities

• Lead end-to-end facilities management of the mall, with a strong focus on mechanical & electrical (M&E) systems, ensuring optimal performance, reliability, and safety

• Manage and mentor a team of technicians; implement preventive and corrective maintenance programs across all critical systems (HVAC, electrical, fire protection, lifts/escalators)

• Oversee tenant lifecycle management, including fit-out coordination, reinstatements, and handovers, ensuring compliance with mall guidelines and technical standards

• Act as the key point of contact for tenants on technical and operational matters, maintaining strong relationships to support tenant retention and trading performance

• Drive asset enhancement initiatives (AEI), upgrading building systems and common areas to improve operational efficiency and customer experience

• Ensure full compliance with Singapore regulatory requirements, including BCA, SCDF, and other statutory authorities

• Manage external vendors, service providers, and contracts, ensuring SLAs and KPIs are consistently met

• Develop and refine SOPs, emergency response procedures, and maintenance standards to improve operational efficiency

• Oversee budgeting, cost control, procurement, and contract administration for facilities-related services

Requirements

• Minimum 5 years’ experience in facilities or property management within a retail mall or large-scale commercial environment

• Strong technical expertise in M&E systems, with hands-on experience managing complex building infrastructure in a shopping mall setting

• Proven experience managing tenant fit-outs and working closely with retailers

• Good understanding of local regulatory frameworks and safety standards in Singapore

• Strong stakeholder management skills, with the ability to engage tenants, contractors, and authorities effectively

Preferred Qualifications

• Degree in Building Services, Mechanical/Electrical Engineering, Estate Management, or a related discipline

• Experience using building management systems (BMS) and facilities management platforms

• Relevant certifications (e.g., LEW, Fire Safety Manager, or similar) will be advantageous

Application

For a confidential discussion, please contact Alex Beattie at abeattie@goughrecruitment.com.hk

All applications will be handled in strict confidence and used solely for recruitment purposes. Only shortlisted candidates will be contacted.

Position: Cluster Principal / Operations Manager
Location: Across Singapore
Employment Type: Full-time

At APTLed (EA: 25C3162), we believe in building inclusive, values-driven learning environments where every Child feels seen, heard, and inspired. We are seeking an experienced and dedicated Cluster Principal / Operations Manager to oversee the operational, regulatory, and pedagogical standards across multiple preschool centres. The ideal candidate is well‑versed in ECDA licensing requirements, strong in people leadership, and able to ensure consistent quality across centres.

This role requires a balance of strategic oversight, ground operations management, and the ability to guide Centre Leaders toward excellence.

Key Responsibilities

Cluster Leadership

• Provide leadership, coaching, and performance management to Centre Leaders across assigned centres.
• Ensure consistent implementation of organisational policies, curriculum standards, and operational processes.
• Conduct regular centre visits to monitor quality, staffing, and compliance.

ECDA Compliance & Licensing

• Oversee centres’ adherence to ECDA regulations, licensing standards, and audit requirements.
• Support centres in preparing for licence renewals, SPARK‑related processes, and regulatory submissions.
• Ensure safety, hygiene, and child‑protection standards are consistently met.

Operational Excellence

• Drive operational efficiency across centres, including staffing, enrolment, parent communication, and resource planning.
• Review centre performance metrics and implement improvement plans.
• Manage incident reporting, follow‑up actions, and risk mitigation.

People & Talent Management

• Support recruitment, onboarding, and retention of educators and centre staff.
• Identify training needs and support professional development pathways.
• Foster a positive, collaborative culture across centres.

Parent & Stakeholder Engagement

• Guide Centre Leaders in managing parent relationships and communication.
• Address escalated concerns professionally and promptly.
• Represent the organisation in external engagements when required.

Requirements

Qualifications

• Diploma / Degree in Early Childhood Education, Business Administration, or related field.
• ECDA‑recognised L2 certification is an advantage (for candidates with EC background).

Experience

• Minimum 5 years of leadership experience in preschool / childcare operations.
• Strong understanding of ECDA licensing, regulatory frameworks, and centre operations.
• Proven experience managing multiple centres or large teams.

Skills & Attributes

• Strong leadership, communication, and stakeholder‑management skills.
• Ability to multitask, problem‑solve, and make sound operational decisions.
• High level of professionalism, integrity, and organisational awareness.

• Responsible for day-to-day operations, training and management of teams to achieve targeted Service Levels
• Conducts regular transaction monitoring and liaise with the Quality team to review calls for the purposes of quality assurance, coaching and training
• Ensure that follow-up actions are in place to address any gaps in staff competency and weaknesses
• In charge of delegating workflow to Team Leaders and ensure operational needs are forecasted and addressed adequately
• Generate daily, weekly and monthly Operational Health reports to Head of Operations
• To do planning, forecasting, implementing and monitoring of assigned campaigns
• Ensures all standards and procedures are followed and maintained
• Liaise with clients whenever necessary to align campaign-related issues
• Collate and send monthly campaign performance reports to clients and Agape management
• Collate and present relevant weekly operational health data to Head of Operations and provide suggestions to address operational gaps as well as forecasted load.
• Responsible for approving annual leaves of respective CSOs and Team Leaders
• Prepare and conduct daily huddles to cascade timely information to all CSOs
• Attend ad-hoc Train the Trainer sessions whenever new campaigns are onboarded and must be able to transfer relevant information to CSOs via product training sessions
• Other ad hoc duties as assigned.

Requirements

• Min. Degree holder with at least 3 years of relevant experience.
• At least 3 years of proven experience in people management, customer relationship management and project management.
• Ability to effectively communicate and engage with senior leadership, peers, staff, customers and other stakeholders.
• Good knowledge of Contact Centre Management tools and technology.

Job Summary

We are seeking a dedicated Operations Area Manager to lead cleaning and security service operations across multiple sites in Singapore, ensuring service excellence, regulatory compliance, efficient manpower deployment, and strong client relationships.

Responsibilities

Operations Management

• Oversee operational performance of multiple cleaning and security service contracts to meet contractual KPIs and client expectations.
• Conduct regular site inspections, audits, and performance reviews to monitor service quality.
• Implement continuous improvement initiatives based on audit findings and client feedback.
• Manage incident reporting, lead investigations, and coordinate corrective actions to resolve operational issues.

Manpower Management

• Plan and coordinate workforce deployment to maintain adequate staffing levels across sites.
• Supervise Operations Executives, Site Supervisors, Team Leaders, Security Officers, and Cleaning Personnel to ensure productivity and discipline.
• Manage employee attendance, conduct coaching, training, and performance evaluations to enhance team effectiveness.
• Assist in recruitment, onboarding, and retention strategies for operational personnel.

Client Management

• Act as the primary point of contact for assigned clients, building and maintaining strong relationships.
• Address client concerns promptly and resolve operational issues to ensure client satisfaction.
• Conduct regular client meetings and service reviews to support contract renewals and identify service enhancement opportunities.

Compliance & Safety

• Ensure compliance with relevant regulations including Employment Act, Workplace Safety and Health (WSH) requirements, Progressive Wage Model (PWM), Security Industry Regulations, and Environmental Public Health requirements.
• Enforce adherence to company SOPs, quality standards, and workplace safety policies.
• Maintain accurate documentation, reports, and operational records to support compliance and audits.

Reporting & Administration

• Prepare operational, manpower, incident, and client update reports to inform stakeholders.
• Monitor operational budgets and resource utilization for cost-effective service delivery.
• Coordinate with sales, HR, and finance departments to support overall business operations.

Preferred competencies and qualifications

• Possession of relevant WSQ certifications such as WSQ Higher Certificate in Facilities Management, Environmental Cleaning Supervision or Management, Security Supervision or Management, Workplace Safety and Health (WSH), Leadership and People Management, or other related Workforce Skills Qualifications.

The S&OP Leader will lead the global strategy around the Sales & Operations process for our LCS Business. This strategy includes order plant selection and support product transfers, capacity and material evaluations. These evaluations will set the initial order/project promise date for delivery performance. You will lead the customer communication processes around S&OP coordination between the assigned ETO teams and ISC. As an individual contributor, the expectation is that you will use management skill. You will also use change management skills to improve performance. These improvements will relate to production planning, Sales and Operations Planning, Supply Forecasting, Capacity Balancing, Delivery Service, and Cumulative Lead time. You will focus on these improvements for the assigned departments. The S&OP Leader will establish capacity, build and shipment plans in multiple global manufacturing locations. Depending on responsible area this will include: Chennai, IN, Singapore, Richland Centre – WI, Monterrey - MX, facilities. Business process performance improvements will promote through working relationships with the department and customers, P&IC teams, Plant Managers, and Master Production Schedulers.

Your Responsibilities:

• Work with the plant materials/production organisation to plan the monthly planning review process to establish appropriate capacity levels and create the supply plan. Measure available capacity vs. load at a global BU level and make capacity recommendations.

• Work with specific customers, team leaders, and sales to plan the month Demand planning review process to establish appropriate orders forecasting.

• Coordinate and facilitate Sales, Customers and Operations Process; identify gaps in Supply and Demand to establish a single agreement forecast.

• Establish ownership of the unscheduled backlog and coordinate plant assignment. Maintain the plant capability matrix supporting plant assignment with engineering and plant teams.

• Lead improvements in flexibility/capability to improve overall loading to maximise plant capacity use.

• Tracking, reporting the relevant performance measures; suggest and implement improvement opportunities.

• Manage the output of the S&OP for the purposes of develop and managing detailed component inventory forecasting; Lead creation of monthly supply forecasts for main suppliers.

• Publish order lead times

• Participate in roll out of Advanced Planning System for ETO Demand Planning

The Essentials - You Will Have:

• Bachelor's Degree and at least 8 years progressive experience in Materials, Manufacturing Operations, Purchasing, or other Supply Chain function.

• Data Analytical Skills

• Management Skills

The Preferred - You Might Also Have:

• Master's Degree, or other related advanced degree or certification.

• APICS Certification CPIM/CSCP

• SAP Experience Preferred (WM, PP, MM)

• Model/Optimization Skills

• Experience in ETO manufacturing environment

• Customer-facing interactions

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm

• Volunteer Paid Time off available after 6 months of employment for eligible employees

• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.

• Employee Assistance Program

• Personalized wellbeing programs through our OnTrack program

• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

Industry: Healthcare
Permanent Placement

Job Responsibilities

• Support the planning, implementation, and enhancement of healthcare service initiatives.

• Coordinate with internal and external stakeholders to ensure smooth service delivery and project execution.

• Monitor project timelines, resources, and budgets to support operational objectives.

• Manage procurement and inventory of equipment, supplies, and other operational requirements.

• Support departmental projects, process improvement initiatives, and service expansion efforts.

• Assist with communications, engagement activities, and administrative matters as required.

• Perform other duties assigned by management.

Requirements

• Bachelor's Degree in Business, Healthcare, or a related field.

• Strong communication, stakeholder management, and organizational skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Independent, adaptable, and detail-oriented team player.

• Experience in project management, operations, or healthcare-related roles is advantageous.

• Proficient in Microsoft Office applications.

Interested applicants, kindly furnish us with your detailed resume and click "Apply Now" button or email me at esther@jobstudio.com.sg

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

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