Total 51 java developer job vacancies in D12 Toa Payoh, Balestier, Serangoon

At SimplifyNext, we specialise in driving business transformation through Automation, AI, and New Gen Apps. We empower organisations by scaling automation, integrating cutting-edge AI solutions into business processes, and delivering next-generation applications. We support our clients in building internal capabilities through our Centre of Excellence, comprehensive training, enablement programmes, and Citizen Developer initiatives to ensure sustained success.

Our hands-on experience spans strategy formulation, seamless implementation, and operational excellence, providing invaluable insights across diverse environments.

We harness digital technologies including Automation (RPA), New Gen Apps Platforms, Process Mining, and AI capabilities such as Intelligent Document Processing, Text Analytics, Generative AI, and Conversational AI. We proudly partner with leading vendors such as Blue Prism, UiPath, Automation Anywhere, OutSystems, ServiceNow, Microsoft Power Platform, AWS, Druid AI, Hyperscience.

SimplifyNext is home to one of ASEAN’s most innovative automation practices and our RPA team plays a central role in our transformation programmes.

The Role – What You’ll Do

• Design and deliver enterprise-grade automation solutions using Blue Prism, ensuring scalability, performance, and maintainability.
• Lead the development of RPA processes including process design, workflow building, exception handling, SLAs, and orchestration.
• Work on end-to-end RPA delivery: from process identification, feasibility, design, build, test, deployment, to production support.
• Integrate Blue Prism solutions with various enterprise systems (CRM, ERP, internal APIs, web services, databases) and external services.
• Implement governance frameworks, version control/ALM practices, environment strategy, deployment automation and monitoring of bots.
• Collaborate in Agile squads, engage with business stakeholders, run demos, facilitate UAT, and continuously improve delivery.
• Mentor junior RPA developers, contribute to knowledge-sharing, best practices, and automation COE initiatives.
• Explore and incorporate intelligent automation elements (e.g., OCR/IDP, AI-based decisioning, conversational bots) alongside RPA to elevate automation impact.

What Makes this Role Exciting

• You’ll shape high-impact solutions – delivering automation at scale across public and private sectors that significantly reduce manual effort and transform operation models.
• You’ll push the boundaries of RPA by working beyond “bots that simply mimic clicks” into integrated intelligent automation, analytics, and orchestration across platforms.
• You’ll design with experience in mind – partnering with UX/design teams, business stakeholders and technical architects to ensure the automation is robust and user-centric.
• You’ll work in a fast-growth, high-visibility practice – you’ll gain exposure to senior leadership, client executive sponsors and opportunities to drive thought leadership in our automation community.
• You’ll accelerate your career – structured mentorship, opportunities to progress into Automation Architect / Practice Lead roles, cross-train into AI and other digital domains.

What We’re Looking For

• Minimum 4 years of professional experience, with at least 2-3 years focused on Blue Prism RPA development (or similar RPA platform) in enterprise environments.
• Strong hands-on experience with Blue Prism (process studio, control room, RPA architecture) and familiarity with building robust, scalable automation workflows.
• Integration experience with system APIs, web services, databases, ERP/CRM systems and handling exception/error management, logging, monitoring.
• Understanding of automation best practices, governance, ALM/DevOps for RPA, and environment strategy (dev/test/prod).
• Experience or exposure in using intelligent automation capabilities (e.g., OCR/IDP, document processing modules, decision intelligence) is a plus.
• Agile delivery experience – working in cross-functional squads, iterative delivery, engaging business stakeholders.
• Strong problem-solving skills, ability to translate business processes into automated workflows, excellent communication skills.
• Preferred: Blue Prism certification(s), knowledge of scripting or .NET (for advanced integrations) and familiarity with RPA COE frameworks.

Why Join Us

• Competitive salary + performance bonus
• Certification sponsorship (e.g., Blue Prism Developer/Professional)
• Work on automation and AI-driven RPA projects—not just repetitive bots
• Learn from senior architects and consulting leaders in our automation & AI practice
• Structured career path toward Lead Developer / Automation Architect / Practice Lead
• Cross-training in AI, automation, and next-gen digital platforms

At SimplifyNext, we help organisations simplify complexity through Automation, AI, and Next Generation Applications. We work with enterprises and fast-growing organisations across ASEAN and beyond to modernise systems, re engineer processes, and scale digital capabilities.

Our work spans consulting, delivery, and enablement — from defining transformation strategies, to building and deploying real world solutions, to helping clients establish Centres of Excellence and Citizen Developer programmes for long term success.

We partner closely with leading technology platforms including ServiceNow, UiPath, Microsoft Power Platform, OutSystems, AWS, and other cloud and automation ecosystems, and we are known for our hands on, outcome driven approach.

At SimplifyNext, you won’t just write code — you’ll learn how technology creates business impact.

Work you’ll do

As an Early Career Full Stack Software Developer, you will work alongside experienced engineers, architects, and consultants to design, build, and deliver modern digital applications. This role is ideal for fresh graduates or developers in the early stages of their career who want exposure to real client projects, modern tech stacks, and strong mentorship.

You will gain hands on experience across front end, back end, and cloud environments while developing a strong foundation in engineering best practices.

Your responsibilities will include, but not be limited to:

• Develop and enhance web and application features across front‑end and back‑end components

• Write clean, maintainable, and well‑tested code under guidance from senior team members

• Participate in Agile ceremonies such as sprint planning, stand‑ups, and retrospectives

• Collaborate with Business Analysts and Designers to understand requirements and user journeys

• Support testing, bug fixing, and deployment activities

• Learn and apply secure coding, performance, and quality best practices

• Document technical designs and development work clearly

What you’ll bring

• 0–3 years of experience in software development (fresh polytechnic graduates are welcome)

• Foundational knowledge of front‑end technologies (e.g. JavaScript, React, TypeScript, HTML, CSS)

• Exposure to back‑end development (e.g. Node.js, Java, Python, or similar)

• Basic understanding of REST APIs and databases (SQL or NoSQL)

• Familiarity with Git or other version control systems

• Interest in cloud platforms, automation, or low‑code technologies (training provided)

• Willingness to learn, ask questions, and take feedback positively

• Strong problem‑solving mindset and attention to detail

• Diploma in Computer Science, Information Technology, Engineering, or related fields

Why Join SimplifyNext

• Real project exposure from early in your career

• Structured learning, certifications, and mentoring

• Opportunity to work across Automation, AI, and App Development

• Clear growth paths into senior engineering or specialist roles

• Collaborative, supportive, and fast-growing environment

Company Overview

Cartrack, a subsidiary of Karooooo Ltd. (listed on NASDAQ as KARO), is a global leader in mobility solutions, specializing in real-time data analytics, fleet management, and vehicle tracking. With over 2.3 million active subscribers across more than 23 countries, Cartrack’s mission is to drive efficiency and connectivity for vehicle fleets worldwide, making transportation smarter and more sustainable.

As a pioneer in the telematics industry, Cartrack provides a comprehensive Software-as-a-Service (SaaS) platform that delivers critical insights to businesses, enabling them to optimize their operations, reduce costs, and enhance safety. The platform is trusted by small to large enterprises across various industries, including logistics, insurance, and automotive, for its reliability, scalability, and robust performance.

At Cartrack, we are not just offering a job; we are offering the opportunity to be part of a mission-driven company that is transforming the way fleets operate globally. Our commitment to innovation, customer satisfaction, and sustainability is reflected in our continuous growth and strong financial performance, as we expand our footprint in key regions like Southeast Asia, Europe, and Africa.

Join us at Cartrack and be part of a dynamic team that is shaping the future of connected mobility, ensuring that fleets around the world are more efficient, safe, and connected.

Profile

We are seeking an experienced PHP Developer who has worked on multiple large-scale projects. This individual should have a proven track record of being a strong individual contributor within a team environment and work independently to deliver high quality code at a fast pace. The candidate should excel in dynamic and demanding environments, adeptly managing various priorities, and balancing them with efficiency and focus. The ideal candidate will be outspoken, a strong communicator, and decisive, with the ability to articulate their ideas clearly to both technical and non-technical stakeholders.

Role

This role requires an individual who is technically sound and can work with minimal guidance to produce results. You will have to collaborate with colleagues from the product team, front-end developers, and the quality assurance team to understand an execute on requirements. The role will give you the ability to see the material impact of your work on thousands of clients around the world. If you are someone that thrives working in a fast-paced environment and likes being independent, then this is for you!

Must have

· Bachelor degree in Computer Science or equivalent industry experience

· PHP: Strong expertise in core PHP, capable of building robust and scalable applications.

· SQL: Proficient in writing and optimizing SQL queries. Capable of designing databases.

· Git: Expertise in using Git for version control. Understand branching, merging and collaborative workflows.

Nice to have

· Postgresql: Experience in optimizing queries and designing database for Postgresql

· Containerization: Experience in managing applications that are run using a containerization technology like Docker and orchestration technologies like Kubernetes

· Linux: Proficiency in Linux environment, including scripting and system management

· Continuous Integration: Familiar with CI/CD pipelines and associated tools like GitLab CI

• Javscript: Experience building front-end applications using any modern Javascript framework like React, Angular, etc.

Responsibilities:

• Building and maintaining comprehensive data analytics capabilities for the PathFin.ai Programme to generate actionable insights
• Developing analytics frameworks to track participant engagement, AI adoption trends, and Programme effectiveness metrics
• Creating interactive dashboards for Programme monitoring, stakeholder reporting, and strategic decision-making
• Identifying potential leads and opportunities for Programme expansion based on data analysis
• Generating automated reports on platform usage patterns, event attendance, and knowledge contribution rates
• Providing data-driven recommendations to support Programme growth, participant satisfaction, and operational efficiency

Requirements:

• 5 years of experience in data analytics or similar roles
• Experience with dashboards and reporting
• Build and manage data systems to track Programme performance
• Analyze data to find useful insights (e.g. user activity, trends)
• Create dashboards for reporting and decision-making
• Generate automated reports (usage, events, engagement)
• Identify growth opportunities using data

Skills needed:

• Data analysis (SQL, Excel, Python or similar)
• Dash board tools (Power BI, Tableau, etc.)

Responsibilities

• Build workflow and approval management system with automated routing, officer dashboards, notifications, and approval hierarchies with digital authentication
• Create reporting and analytics dashboards for application pipelines, evaluation metrics, approval rates, processing times, and custom report generation
• Integrate with market data providers (Pitch Book, Tracxn) to aggregate and analyse FinTech investment data and company profiles
• Build automated presentation generation tools for producing slides on FinTech ecosystem for stakeholder briefings and strategic planning
• Conduct user acceptance testing and provide technical documentation

Requirements:

• 4–7 years of experience in software development
• Experience building end-to-end systems (not just small features)
• Build systems, connect data, create dashboards, and make sure everything works smoothly.
• Connect to external data sources (like Pitchbook / Tracxn) to pull FinTech data
• Build tools that automatically generate presentation slides
• Test the system (UAT) and write documentation

Skills needed:

• Full stack development (frontend + backend)
• Experience building web applications and dashboards
• API integration (connecting to external systems/data sources)
• Data base and data handling skills
• Basic understanding of authentication/security
• Ability to test and document your work

Responsibilities

• Leading the technical development and operational support of the PathFin.ai digital platform
• Implementing new features including automated content curation, AI-enabled knowledge matching, and roadmap generation tools
• Developing and maintaining the three core modules: Content Management, Community Engagement System, and Reporting & Analytics
•  Building API integrations with market data providers for AI adoption intelligence and trend analysis
• Ensuring platform stability, security, and optimal performance for all Programme participants
• Maintaining technical documentation, conducting system testing, and providing ongoing Platform maintenance and support
• Developing automated presentation generation capabilities for stakeholder engagement and policy development

Requirements

• 5-8 years of experience leading projects or owning systems
• Lead the development of the platform (main system owner)
• Build new features (AI matching, content tools, roadmap tools)
• Manage core systems (content, community, reporting)
• Connect to external data sources (APIs for market data)
• Test the system and fix issues, maintain documentation and support the platform
• Build tools to auto-generate presentations

Skills needed:

• Strong Full stack development (frontend + backend)
• Experience designing systems / architecture, API integration skills, data and analytics systems
• Knowledge of cloud, security, and performance optimization
• Basic understanding of AI features
• Leadership or ownership experience

Overview

• Design, build, and maintain scalable, secure, and high-performance web applications across frontend, backend, and cloud environments.

Key Responsibilities

• Develop end-to-end applications (frontend, backend, cloud)
• Build responsive, accessible, and performant user interfaces
• Develop and maintain APIs and backend services
• Implement CI/CD pipelines and DevOps practices
• Ensure application security (auth, API, frontend best practices)
• Collaborate with QA to ensure automated testing and quality
• Troubleshoot and optimise system performance

Key Requirements

• Strong experience in full-stack development
• Familiarity with cloud platforms and DevOps practices
• Experience working in Agile environments
• Strong problem-solving and debugging skills

(Optional) GIS / Spatial Skills

• Experience building GIS-enabled applications and dashboards
• Knowledge of PostGIS, GeoServer, ArcGIS
• Ability to handle geospatial data pipelines and visualisation

1. Strong Salesforce experience with exposure to Sales Cloud, Service Cloud

2. Strong in creating Lightning components (Aura knowledge is a must, LWC will be additional advantage)

3. Srong in Apex, Visualforce and LWC

4. Apex Enterprise Patterns Knowledge/Experience

5. Expertise in Configuration elements including Workflows, Validation rules, Process Builder

6. Well versed in any modern IDE (like VS code) and familiar with Git/Bit Bucket

7. Good to have PSS knowledge

Data Analyst with knowledge and experience working with PathFin.ai FinTech product.

Building and maintaining comprehensive data analytics capabilities for the PathFin.ai programme to generate actionable insights

Developing analytics frameworks to track participant engagement, AI adoption trends, and programme effectiveness metrics

Creating interactive dashboards for programme monitoring, stakeholder reporting, and strategic decision-making

Identifying potential leads and opportunities for programme expansion based on data analysis

Generating automated reports on platform usage patterns, event attendance, and knowledge contribution rates

Providing data-driven recommendations to support programme growth, participant satisfaction, and operational efficiency

Precisely, we need the AI Engineering who can work on

• Creating AI Model (PathFin.ai preferable product or similar FinTech product) to generate insights.
• Building Dashboards using these insights.
• Drive recommendations for decision support systems.

1. Strong Salesforce experience with exposure to Sales Cloud, Service Cloud

2. Strong in creating Lightning components (Aura knowledge is a must, LWC will be additional advantage)

3. Srong in Apex, Visualforce and LWC

4. Apex Enterprise Patterns Knowledge/Experience

5. Expertise in Configuration elements including Workflows, Validation rules, Process Builder

6. Well versed in any modern IDE (like VS code) and familiar with Git/Bit Bucket

7. Good to have PSS knowledge

Key Skills: PowerBI - Dashboards and Reports / SQL / Python (Advanced analytics OR automation) and Some knowledge or Understanding of Financial Domain.

Responsibilities:

Designing and developing Power BI reports and dashboards to meet the business stakeholders’ needs

Collaborating with data engineers and analysts to acquire, clean, and transform data for reporting purposes

Creating DAX calculations and measures to support data analysis

Ensuring compliance with best practices

Troubleshooting and resolving issues in Power BI reports

Required Power BI developer requirements, qualifications & skills:

Proficiency in Power BI development, including report and dashboard creation

Understanding of data modeling and data visualization concepts

Experience with SQL for data manipulation and extraction

Knowledge of Data Analysis Expressions (DAX) for creating calculations

Familiarity with data warehouse concepts

System Analyst cum Developer (1 year contract)

Domain:  Banking

Job Responsibilities

·      Analyze, design, develop, enhance, debug, support, maintain, testing applications.

·      The primary work comprises requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

·      Liaise and work closely with network team, GIPS and GIS in setting up file transfer (SFTP, Connect Direct) between applications.

·      L3 support

Job Requirements

Education:

·       Bachelor’s degree in computer science or related field.

·       At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

·      You must be an experienced developer, with good experience in multiple system integration/interfacing related to reconciliations.

·      You will typically be assigned to work on specific projects related to reconciliations and is expected to support the Application Delivery Manager (ADM) in all relevant technical matters, end-to-end, within the project.

·      Depending on the project, your duties may include coding, scripting, building new systems(where necessary) and interfaces. For new system build-up, you may need to environment support during SIT/UAT.

·      You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

·      You will be expected to work with the senior developers and system architect in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.

·      Analysis and troubleshooting skills in handling incident and issues.

Key Domain / Technical Skills

·      Reconciliation Tool skillset such as DCR Reconciliation, IntelliMatch, Clareti or TLM

Reconciliation development skillset.

·       SQL Database Management (incl Query Analyzer)

·       SQL Scripting, SQL Stored Procedure

·       PowerShell Scripting,

·       Core Java,

·       Python development,

·       Control-M

·       DOS Windows Command

- Aldon, Jenkins and Big Bucket

Role Overview:

We are looking for a skilled Generative AI Mobile Developer (Android-focused) to design, build, and maintain intelligent mobile applications powered by modern AI capabilities.

In this role, you will develop Android applications that integrate Generative AI, real-time communication, and backend services across mobile devices, tablets, and embedded Android systems. These applications will be deployed in real-world environments such as robot interfaces, smart kiosks, and AI-assisted user experiences.

You will collaborate closely with backend, GenAI, robotics, and product teams to deliver reliable, performant, and user-friendly applications operating in production environments.

Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field

• 3+ years of professional mobile development experience (Android preferred)

• Strong proficiency in Kotlin and/or Java for Android development

• Solid understanding of Android fundamentals: activities, services, broadcast receivers, and lifecycle management

• Experience building UIs using Jetpack components (ViewModel, LiveData, Room) or modern Android architecture patterns

• Familiarity with RESTful APIs, WebSockets, and real-time backend integrations

• Experience integrating Generative AI / LLM-powered features (e.g., chat interfaces, AI assistants, content generation)

• Understanding of on-device vs cloud-based AI inference trade-offs

• Experience with background processing, device permissions, and performance constraints

• Familiarity with Git, CI/CD pipelines, and testing practices

• Proven ability to write clean, maintainable, and well-documented code

• Strong communication skills and ability to work across cross-functional teams.

• Occasional travel may be required where deemed necessary by the company for deployments, testing, client meetings, or project collaboration.

Nice to Have:

• Experience deploying apps on custom Android devices, tablets, kiosks, or embedded systems

• Familiarity with hardware integrations (camera, sensors, USB/Bluetooth peripherals)

• Experience with offline-first applications and local data persistence

• Exposure to AI performance optimization (latency, streaming responses, memory usage)

• Experience with speech interfaces (STT/TTS), multimodal AI, or real-time streaming pipelines

• Familiarity with AI frameworks/APIs (e.g., OpenAI, Hugging Face, on-device ML)

• Experience with remote device management, MDM, or OTA update workflows

• Exposure to cross-platform development (iOS / Flutter / React Native) is a plus
  
  

Why We Want You:

Your work will directly power AI-driven mobile experiences deployed on robots and smart devices, enabling:

• Natural language interaction

• Context-aware assistance

• Real-time decision-making at the edge

You will help bridge Generative AI with real-world applications, bringing intelligence from cloud systems into physical environments.

Unique Opportunities at Senserbot:

• Work at the intersection of Generative AI, robotics, and mobile systems

• Build applications deployed in real-world, high-visibility environments

• Collaborate closely with AI, backend, and robotics teams

• Develop systems that go beyond traditional apps into physical, intelligent devices

Job Summary

Join us in building AI-powered mobile applications (Android-focused) that enable next-generation robotic and smart-device experiences through Generative AI, real-time communication, and intelligent interfaces.

We are seeking an experienced Tech Lead (Java) to lead the design and delivery of high‑performance, secure, and resilient banking applications. The ideal candidate brings deep expertise in Java/JVM technologies, microservices, APIs, and integration patterns—combined with hands‑on leadership of agile delivery teams in highly regulated banking environments.

You will drive end‑to‑end solution design, oversee engineering quality, mentor developers, and partner with Product, Architecture, Security, and Operations to deliver mission‑critical systems.

Key Responsibilities

• Lead end‑to‑end technical design for Java-based microservices and APIs, ensuring alignment with architecture and security standards.
• Define and implement non-functional requirements including performance, scalability, resilience, observability, and security.
• Review and create technical designs (HLD/LLD), ensure clean architecture and DDD principles.
• Develop high-quality code using Java 11/17, Spring Boot, Spring Cloud, and guide coding standards, code reviews, and secure-by-design practices.
• Optimize application performance including JVM tuning, connection management, and thread optimization.
• Design and build integrations with core banking and financial systems using APIs, messaging, and event-driven patterns (Kafka/RabbitMQ).
• Collaborate with data teams on models, lineage, masking, and compliance requirements.
• Design and implement data ingestion, transformation, and ETL/ELT pipelines across on‑prem and cloud data platforms.
• Partner with Data Engineering teams to design data models, schema evolution, lineage, masking, quality checks, and compliance workflows.
• Work with DevOps to enable CI/CD, automated testing, and modern deployment patterns (blue‑green, canary).
• Implement observability solutions including logging, tracing, metrics, SLIs/SLOs, and dashboards.
• Ensure strong security and compliance aligned with banking standards (OAuth2/OIDC, TLS, MAS TRM, PCI-DSS, GDPR).
• Lead engineering teams (onshore/offshore), manage delivery plans, risks, and align with product roadmaps.
• Provide reliable estimates, delivery timelines, and stakeholder updates throughout the SDLC.
• Establish shift-left testing, TDD/BDD, contract tests, and test data strategies.
• Ensure robust UAT readiness, release documentation, and production runbooks.
• Drive root cause analysis (RCA), post‑incident reviews, and continuous improvement.

Qualifications

• Bachelors/Masters degree in Computer Science, Engineering, or related field.
• 8–12 years of total experience, with 3+ years as a Tech Lead in complex, distributed systems.
• Strong proficiency in:Java 11+/17+, Spring Boot, Spring Cloud, REST/GraphQL, JPA/HibernateAPI Gateway patterns, service mesh (Istio/Linkerd) exposure is a plusMessaging: Kafka/RabbitMQ; Datastores: RDBMS (Oracle/PostgreSQL), NoSQL (Redis/Cassandra/MongoDB)Build/CI/CD: Maven/Gradle, Jenkins/GitLab/Azure DevOps; Containers: Docker, Kubernetes/OpenShiftTesting: JUnit, Testcontainers, WireMock/PACT, Cucumber; Performance: JMeter/GatlingObservability: OpenTelemetry, Prometheus/Grafana, ELK/SplunkSecurity: OAuth2/OIDC, Keycloak/Okta/AAD, mTLS, Vault/KMS
• Solid understanding of networking (DNS, TLS, proxies, firewalls) and Linux.
• Solid background in data platforms, ETL/ELT pipelines, and distributed data processing.

Preferred Banking Domain Experience

• Built or modernized solutions in one or more of:Payments (ISO 20022, SWIFT), Cards, Lending, Core Banking, Treasury/Markets, Trade FinanceRisk & Regulatory (Basel, BCBS 239), Fraud/AML/KYC, Customer 360
• Experience with CAB/ITIL, deployment windows, multi‑zone/DMZ patterns, and HA/DR architectures across data centers or cloud regions.
• Exposure to low-latency trading, event-driven and near real-time processing, and reconciliation controls.

Soft Skills

• Strong leadership and mentoring; able to elevate engineering practices across squads.
• Clear communication with both technical and non‑technical stakeholders.
• Outcome‑oriented, pragmatic decision‑making; balances delivery speed with risk and quality.
• Excellent documentation and presentation skills.

Certifications (Nice to Have)

• Oracle Certified Professional: Java SE, or equivalent.
• Spring Professional, CKA/CKAD, Red Hat OpenShift.
• Cloud (AWS/Azure/GCP Architect/Developer).
• Security (CCSP, CSSLP) or ITIL Foundation.

We are seeking a skilled ServiceNow professional to design, customize, and implement ServiceNow solutions. You will work closely with business stakeholders to gather requirements, configure the system, and deliver solutions that drive customer engagement and operational excellence.

Key Responsibilities:

• Collaborate closely with Product Owners and Business SMEs to gather the functional and technical requirements.

• Provide expert technical consulting and best practice guidance across ITSM, CSM, and HRSD modules.

• Strong proficiency in Glide APIs, Business Rules, and Client Scripts.

• Skilled in key ServiceNow development tools, including Flow Designer, Workflow Editor, Form Designer, App Studio, and Automated Test Framework (ATF).

• Administer the ServiceNow platform, including ACLs, security models, and update set management.

• Manage scheduled jobs, notifications, and event configurations.

• Support platform upgrades and perform end-to-end regression testing utilizing ATF.

• Develop and maintain custom UI components for Service Portal and Workspace.

• Produce technical documentation, including solution designs, data models, integration specs, and release notes.

Requirements:

• Bachelor’s degree in computer science, Information Systems, or related discipline.

• Certifications

- CSA – Certified System Administrator (Mandatory)

- CAD – Certified Application Developer (Mandatory)

• Minimum 5+ years of hands-on experience with the ServiceNow platform

• ITSM Development Expertise

- Configure and customize core ITSM processes: Incident, Problem, Change, Request, and Knowledge Management.

- Design and enhance Service Catalog items, Record Producers, Catalog UI Policies, and Client Scripts.

- Implement workflows, SLAs, Service Level Management practices, and CMDB relationships.

- Build automation using Business Rules, Script Includes, and Flow Designer.

• Build scripted REST APIs and data transformation logic.

• Exposure in the ServiceNow CSM

- Configure case management, customer accounts/contacts, entitlements, and SLAs.

- Develop custom views for workspaces (Agent Workspace, CSM Workspace).

- Implement in the Interaction management, Dynamic routing, Playbooks, Knowledge base for customer service

- Integrate CSM with phone channels such as Amazon Connect, Genesys, or CTI adapters.

• Exposure in the ServiceNow HRSD

- Configure HR Service Delivery modules such as HR Case Management, Employee Center / Employee Center Pro, HR Services, COEs, Lifecycle Events (Onboarding, Offboarding)

- Create HR Catalog items, record producers, and HR-specific workflows.

- Maintain security around HR tables via HR profiles & ACLs.

• Knowledge in Integration & Automation Tools

- CSM telephony (AWS Connect/Genesys)

- Develop integrations using REST / SOAP APIs, Integration Hub ,MID Server

- HR integrations (Workday/SuccessFactors)

Preferred Skills:

• Certifications

- HR integrations (Workday/SuccessFactors)