Total 2,191 it auditor job vacancies

Responsibilities:

• Lead procurement exercises (RFI, ITQ, ITT), including preparing specifications, evaluating submissions, negotiating contracts, and obtaining approvals.
• Manage project scope, objectives, deliverables, and stakeholder expectations to ensure successful outcomes.
• Oversee changes in project scope and escalate impacts to the Project Steering Board when necessary.
• Conduct solution analysis, product selection, and fit-gap assessments, ensuring alignment with business requirements.
• Plan, track, and report on IT projects, monitoring milestones, deliverables, and budgets.
• Ensure quality management of projects, coordinating internal and external resources and aligning all stakeholders.
• Identify, manage, and mitigate project risks and issues to minimize impact on delivery.
• Manage vendors to ensure contractual obligations and service levels are met; ensure compliance with IT policies and audits.
• Ensure all projects comply with IT policies, audit requirements, and regulatory standards.

Requirements:

• Bachelor’s Degree in Computer Science, IT, or related field, with certification in IT Project Management (CITPM), PMP, or Scrum Master (CSM).
• Minimum 5 years of experience managing IT, digital service, or healthcare-related projects.
• Familiarity with ITIL, project management methodologies, and cross-functional project execution.
• Strong technical knowledge of cloud technologies, IT infrastructure, business applications, and cybersecurity frameworks.
• Experience with EMR systems, e-Billing, rostering/scheduling systems, CRM, Microsoft 365, Dynamics 365, Power Automate/Power BI, SQL, and web technologies is advantageous.
• Proven skills in vendor management, procurement-to-implementation delivery, and post-implementation support.
• Track record of delivering projects successfully on time, within scope, and budget.

Interested candidates who wish to apply for the advertised position, please send in your resume to it@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24120209 (GAN CHYE SHEN)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Software Development & Consultancy
• Position Title: Project Manager / IT Project Manager
• Working Location: Bukit Merah, Central
• Working Hours: 5 days, Monday – Friday (9am – 6pm)
• Salary Package: Basic + Transport Benefits + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Lead projects from kickoff, planning, execution, go-live to final handover.
• Manage project schedules, milestones, action items, risks, issues, and dependencies.
• Coordinate with customers, vendors, internal technical teams, operations teams, and management.
• Manage stakeholder expectations on project scope, timeline, risks, and changes.
• Conduct project meetings, prepare meeting minutes, track follow-ups, and ensure closure.
• Identify project risks early and escalate issues with clear updates and recommendations.
• Coordinate requirements gathering, system setup, testing, training, UAT, go-live, and post-go-live support.
• Monitor project scope and support change request assessment when requirements change.
• Ensure all project deliverables are properly documented, reviewed, accepted, and handed over.
• Drive project progress and ensure tasks are completed within agreed timelines.
• Perform any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Project Management, IT, Engineering, Business, or related field.
• Minimum 3–5 years of project management experience.
• Experience in IT, software, automation, system implementation, infrastructure, or operations projects is preferred.
• Familiar with project tools such as Microsoft Project, ClickUp, Jira, Monday.com, Smartsheet, or similar.
• Experience in UAT, training, go-live, hypercare, or support transition will be an advantage.
• PMP, PRINCE2, Agile, or Scrum certification is advantageous but not required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84273 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
• Minimum of 3 years of demonstrable experience as a Systems Analyst in IT systems delivery projects.
• Knowledge and experience in the following technological areas will be advantageous:

o J2EE-based solution & development for WebSphere/Weblogic Application Servers and Oracle/MSSQL Database Servers.

o .NET based application development, including thick client C# application development

o Understanding of event-based architecture and microservices

o CI/CD practices and tools

o Domain Knowledge in National ID Cards, E-Passports, Biometrics, Smart Cards, Immigration Clearance Gates.

• Proven experience working on enterprise-level projects with complex business processes and integrated systems.
• Ability to conduct technical assessments, analyze system architectures, and translate business needs into technical specifications.
• Strong understanding of Software Development Life Cycle (SDLC) and various methodologies
• Relevant certifications such as Agile SCRUM Master/Product Owner is advantageous.

Job Summary:
We are seeking a proactive and customer-centric IT Helpdesk Engineer to deliver first-line technical support across enterprise IT environments. This role is the frontline of IT service excellence, ensuring seamless end-user experience, rapid incident resolution, and strict SLA performance.

Key Responsibilities

• Provide L1 and L2 technical support for desktops, laptops, mobile devices, and business applications
• Diagnose and resolve issues related to Windows, Microsoft 365, email, VPN, printers, and network connectivity
• Manage incident and service request tickets via ITSM tools with full documentation
• Perform user account administration in Active Directory and Azure AD
• Support onboarding, offboarding, and asset deployment activities
• Escalate complex technical issues to infrastructure and application teams
• Maintain strong communication with users on ticket status and resolution progress
• Ensure compliance with security, audit, and operational procedures
• Participate in shift rotation and standby support when required

Required Technical Skills

• Strong troubleshooting experience in Windows 10 and 11 environments
• Hands-on exposure to Microsoft 365, Outlook, Teams, and OneDrive
• Basic network knowledge including LAN, WAN, DNS, and VPN
• Familiarity with ITSM platforms such as ServiceNow, Remedy, or equivalent
• Basic knowledge of Active Directory and endpoint management tools
• Experience supporting hardware, printers, and mobile devices

Qualifications and Experience

• Diploma or Degree in Information Technology or related discipline
• Minimum 1 to 3 years of service desk or IT support experience
• Fresh graduates with strong technical aptitude are welcome to apply

Core Competencies

• Strong customer service and communication skills
• High sense of ownership and accountability
• Ability to thrive in fast-paced support environments
• Structured problem solving and documentation discipline
• Team-oriented with strong learning agility

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

• Assist IT Department in software and hardware troubleshooting, related websites including design program and time to time update.

• Assist Corporate and Sales department in EDM and branding including designing and printing of branding material.

• Manage social network groups to database.

• Administrative tasks on preparation of reports, general filing and accurate.

• Assist the sales team whenever there are promotion and support needed.

• Any other duties as may be required by the Head of Department and the Management.

• Fresh Graduates are welcome
  

  In person, full time, Monday to Friday, 9am - 6.30pm

Responsibilities including but not limited to:

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

avodaq provides ITnetworking solutions worldwide for customers of small to large scale networks. avodaq engineers are experts in their field who are responsible and empowered to provide solutions to some of the most complex networking issues.

You will have the opportunity to learn about IT and Cisco technologies which will be a great development to your career. This is an opportunity for someone who possesses fundamental technical skills and customer-oriented culture for clients, and the wish to hone skills whilst providing customer value. You excel when it comes to configuring, isolating, troubleshooting, and communicating to the clients.

Contract Duration: 27 July 2026 – 7 November 2026

Key Responsibilities:

• Provide Level 1 (L1) technical support for end users via ticketing system, email, or walk-in requests
• Troubleshoot and resolve issues related to Microsoft products (e.g., Windows OS, Microsoft 365, Outlook, Teams, Office applications)
• Perform laptop imaging/cloning and provisioning for new and replacement devices
• Manage and update incidents and service requests through the ticketing system
• Support end-user devices including: Laptops and desktops, Monitors and peripherals, Printers and printing issues, Mobile devices (basic configuration and troubleshooting), Meeting room IT setup (AV, conferencing tools, connectivity issues)
• Diagnose hardware and software issues and escalate to L2 support when necessary
• Assist in setup, onboarding, and offboarding of employees (device allocation, account setup)
• Maintain IT asset records and ensure proper documentation of issues and resolutions
• Provide basic user training and guidance for common IT tools and systems

Scope of Support:

• Support coverage: 9am – 6pm, Monday to Friday (8x5 support model)

Common Issues Handled:

• Microsoft Office / Outlook / Teams issues
• Login, password, and access-related problems
• Laptop performance and configuration issues
• Printer connectivity and errors
• Meeting room setup and conferencing issues
• Basic network connectivity troubleshooting

Requirements:

• Diploma or Degree in IT, Computer Science, or related field
• 1–3 years of experience in IT support or service desk environment
• Strong knowledge of Microsoft Windows and Microsoft 365 ecosystem
• Familiarity with ticketing systems and IT service management processes
• Basic understanding of hardware troubleshooting and device setup
• Good communication and customer service skills

Preferred Skills:

• Experience in laptop imaging/cloning tools
• Exposure to Active Directory and user account management
• Knowledge of mobile device support (iOS/Android)

Key Competencies:

• Problem-solving mindset
• Strong interpersonal skills
• Ability to prioritize and manage multiple tasks
• Team player with a customer-first attitude

Job requirement

Associate with over 10 years of experience in IT Infrastructure, Application Support, and Enterprise Systems Administration.

Strong expertise in application troubleshooting, incident management, user access administration, change/release management, and SLA-driven support operations.

Experienced in supporting enterprise applications, Windows Server environments, Active Directory, virtualization (Hyper-V), networking, and security technologies including Fortinet and Cisco.

Proven track record in coordinating with vendors and cross-functional teams to ensure high system availability and timely issue resolution.

Hands-on knowledge of AWS Cloud (EC2, S3, VPC, IAM), automation tools, and ITIL-based support processes.

Hands-on experience in supporting enterprise applications and infrastructure , with a strong focus on operational excellence and continuous improvement.

If you believe you fit the requirements for the role,please submit yourapplication below or drop us an email directly quoting thejob title.

Due to an anticipated high volume of applicants, we regret that onlyshortlisted candidates will be notified. The information provided is forrecruitment purposes only.

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

Cornerstone Global Partners (EA License Number:19C9859) is an affirmative equal-opportunity employer and recruitment firm. Weevaluate qualified applicants without regard to race, colour, religion, creed,gender, sexual orientation, gender identity, marital status, national origin,age, veteran status, disability, or any other protected class.

Eugene Then
eugene.then@cornerstoneglobalpartners.com

EA Registration Number: R22104742.

Cornerstone Global Partners Pte Ltd (EA License:19C9859)

Singaporean only

Job Overview:

We are seeking an experienced Infrastructure Lead to manage, maintain, and optimize the IT infrastructure. The Infra Lead will oversee the deployment, monitoring, and reliability of servers, networks, storage, and related infrastructure components. The role requires strong technical expertise, excellent coordination skills, and experience working in government IT environments.

Key Responsibilities:

Lead the Day 2 infrastructure team to ensure continuous, stable, and secure operations of all servers, network devices, storage, and on-premise systems.

Plan, implement, and monitor IT infrastructure changes, upgrades, and capacity expansions to meet project requirements.

Develop and maintain infrastructure architecture documentation, diagrams, and SOPs for deployment, maintenance, and incident response.

Collaborate closely with System Engineers and Software Engineers to support middleware, application deployment, and integration interfaces.

Manage incident resolution for infrastructure-related issues, including escalation to vendors or higher-tier support when necessary.

Ensure compliance with government IT security policies, InfoSec guidelines, and operational standards.

Plan and coordinate infrastructure maintenance schedules, patching, and system backups with minimal disruption to services.

Provide weekly reports on infrastructure status, incidents, resource usage, and recommendations for improvement.

Mentor and guide infrastructure team members to enhance skills, productivity, and knowledge sharing.

Participate in business continuity and disaster recovery planning and execution.

Qualifications and Requirements:

Minimum 7–10 years of relevant IT infrastructure experience, preferably in government or regulated environments.

Strong expertise in servers, network, storage, virtualization, cloud (AWS/Azure), and container orchestration (Docker/Kubernetes).

Experience with monitoring tools (e.g., Grafana, Nagios), automation (Ansible, Terraform), and ITIL processes.

Proven ability to lead a team, manage resources, and ensure 24/7 operational support.

Excellent communication skills, capable of presenting technical updates to both technical and non-technical stakeholders.

Strong analytical and problem-solving skills, with a proactive approach to risk mitigation.

Familiarity with security operations, InfoSec standards, and government compliance requirements.

Preferred Skills:

Experience in middleware platforms (WebSphere, Tomcat, or similar) and application deployment pipelines.

Knowledge of containerized infrastructure and CI/CD integration.

Experience in coordinating with multiple vendors and service providers.

Experience in install and configure the following COTS:

Confluent Kafka

Solace MQTT

Nginx

Apache HTTPD

MongoDB

MSSQL

IBM MQ

Team Size: Leading a team of 4–6 infrastructure engineers

Responsibilities

• Support the delivery of IT projects from initiation to implementation
• Coordinate with business users, vendors, and technical teams to track project progress
• Assist in gathering business requirements and preparing project documentation
• Monitor project timelines, risks, and issues, and escalate when necessary
• Support testing, deployment, and post-implementation activities

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field
• At least 2 years of experience in leading/managing IT project delivery
• Skilled in Java and has deployed projects into cloud environment
• Good communication and stakeholder management skills
• Familiar with SDLC, Agile, Waterfall and hybrid methodologies
• Proactive, organized, and able to manage multiple tasks in a fast-paced environment

COMPANY OVERVIEW

Our client is a technology company focused on helping businesses prevent online fraud and financial crime. Using advanced technologies like AI and automation, the company develops trusted identity verification and compliance solutions used by organizations worldwide.

With a growing global presence, they are expanding their team to support increasing demand from clients across a wide range of industries.

Job Summary:
The Account Executive plays a key role in driving business growth by expanding pipeline, revenue and market presence. This role contributes directly to the company’s commercial success and supports ongoing expansion into new customers and opportunities.

Job Responsibilities:

• Achieve sales targets including new business and customer acquisition
• Build and manage a strong sales pipeline from prospecting through to closing
• Identify and engage potential customers across various industries
• Develop relationships and understand client needs to position suitable solutions
• Represent the company through networking and events
• Effectively present offerings and value propositions to prospects
• Maintain accurate sales activity records and pipeline tracking
• Collaborate with internal teams to deliver a strong customer experience
• Build long-term client relationships that drive repeat business and referrals

Requirements:

• Proven experience in enterprise sales with a strong track record of meeting or exceeding revenue targets
• Experience selling software or technology solutions to new customers
• Strong communication skills with the ability to clearly articulate value to clients
• Effective prospecting, negotiation and deal-closing abilities
• Experience managing sales pipelines, forecasting and planning
• Familiarity with CRM tools (e.g. Salesforce)

Nice to Have:

• Existing network of enterprise contacts
• Knowledge of identity verification, compliance or related markets
• Understanding of competitive solutions
• Experience handling mid-sized deal values and typical sales cycles
• Exposure to channel or partner sales in relevant technology areas

We regret to inform that only shortlisted candidates will be notified.

Sharon Hong (R25128240)

JAC Recruitment Pte. Ltd. (90C3026)

About the role

IT System Specialist supports all IT systems, data, security, hardware, and software functions across the automotive business. This role requires strong technical expertise to support technology strategy, systems integration, reporting, and business operations. The incumbent will assist in ensuring that vehicle systems, VIN data, retail partner data, and enterprise platforms are technically aligned, data-driven, and scalable across product lines and business units.

The position supports the Country's BYD/Denza operations and works closely with various Headquarters teams in China. It serves as a key liaison across departments and supports business capabilities, analytics, reporting, and future digital initiatives.

Key responsibilities

• Support the optimisation of end-to-end systems and enterprise data platforms

• Assist in defining data architecture principles, models, and standards governing data flow

• Support the design and management of interfaces between systems to provide support to the business and retail partners

• Ensure hardware and software solutions support business requirements locally and at HQ

• Manage office IT requirements and provide technical support to users

• Support the implementation of governance frameworks to ensure compliance and manage system interfaces, data ownership, and version control across platforms

• Maintain traceability throughout the data lifecycle, including collection, storage, processing, usage, and retention

• Assist in managing cybersecurity risks, data security, and compliance with regulatory requirements

• Work closely with all departments to ensure cohesive system design and effective data flow both locally and with HQ

• Coordinate with Sales CRM and Aftersales DMS stakeholders to ensure smooth system operations

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Data Engineering, or a related discipline

• Preferred 2–5 years of experience in IT systems, data management, systems integration, or enterprise applications

• Experience supporting data governance initiatives and system integrations is advantageous

• Basic understanding of cybersecurity, data privacy, and IT governance principles

• Strong analytical and problem-solving skills

• Ability to work effectively with cross-functional teams and stakeholders

• Bilingual in English and Mandarin is strongly preferred to facilitate communication with China HQ and regional stakeholders

• Graduate in any discipline (Business Administration, Logistics, Engineering or Supply Chain Management preferred, but not essential).

• A confident communicator with strong interpersonal skills.

• Ability to think outside the box and work productively in a fast-paced, dynamic environment.

• Demonstrated interest or experience in project management and the ability to manage tasks effectively.

• Energetic, proactive and self-motivated to make an impact.

• Elicit and document business requirements through stakeholder interviews, workshops, and analysis of existing specifications.
• Translate business needs into functional and non-functional specifications, user stories, or models like UML/BPMN for developers.
• Support solution design, testing (including UAT), and implementation by validating requirements against predefined scope.
• Manage changes to requirements throughout the project lifecycle, rigorously evaluating impacts on tender specifications before approval.
• Manage stakeholders actively to align expectations, specify requirements within the solution platform's capabilities, communicate progress, and prevent deviations from the tender-defined scope, minimizing scope creep.

Requirements:

• Must have experience in requirements engineering for Microsoft Dynamics CRM or similar.
• Must have more than 2 years of experience as a Business Analyst in IT/software projects, including requirement gathering and stakeholder management.
• Preferred: IIBA certifications (ECBA, CCBA, CBAP, or PMI-PBA).
• Preferred: Working experience in Government of Singapore projects.
• Preferred: Experience with data visualization tools (Power BI, Tableau) and scripting (Python/R).
• Preferred: Proficiency in technical skills like SQL, Excel, BPMN/UML modelling, and SDLC methodologies (Agile/Waterfall).

Responsibilities

• perform daily checks (with basic and comprehensive checklist) for AV equipment such as checking if project is working, wireless microphone have sufficient battery, etc.
• attend to ad hoc issues related to AV
• prepare and standby for event
• The candidate must be prepared for a lot of walking around the campus.
• Location will be at Dover and eventually at Punggol.

Requirements:

• Minimum Nitec, O level attainment with good knowledge and
• With prior experience of 5 years experience in the AV support for end user facilities
• customer centric mindset
• Driven to learn supporting Audio and Visual Devices and IT Related devices

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

•Registration ID (Ngiam Xinyi)

By sending usyour personal data and curriculum vitae (CV), you are deemed to consent toPERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose yourpersonal data for the purposes set out in the Privacy Policy available athttps://www.persolsingapore.com/policies. You acknowledge that you have read,understood, and agree with the Privacy Policy.

A&O Shearman is a global industry-leading law firm, with nearly 50 offices in 28countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development; we are committed to an inclusive environment, and we provide support and ways of working that help you optimize your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Role Purpose
The Operations Engineer is responsible for leading and evolving day‑to‑day IT operations for APAC while driving the adoption of modern, secure, and scalable technologies including the firm’s cloud platforms that enhance legal workflows, fee-earner productivity, and client service. This role combines operational responsibilities with forward‑looking technology enablement, ensuring the firm’s core platforms remain highly available, resilient, compliant, and continuously improving.

The Operations Engineer supports and executes the firm’s IT and innovation strategy across infrastructure operations including the firm’s cloud platform which runs many of the firm’s core business services, endpoint management, service management, incident response, and user adoption, while upholding the confidentiality, regulatory, and data protection obligations critical to the legal industry.

Roles and Responsibilities

• Ensure operational stability across a 24/7 global environment, responding effectively to incidents with clear communication, sound judgment, and urgency.
• Oversee the day-to-day operations during APAC business hours, availability, performance, and reliability of core legal and business systems, including document management, case management, email, and collaboration platforms.
• Evaluate new technologies, manage technology pilots and proof of concept, assess risk, and return on investment prior to broader adoption.
• Work with IT architecture, security, and engineering teams to ensure new solutions align with global standards and meet regional or local needs.
• Work on assigned projects with the relevant technical and business stakeholders as the technical liaison or technical project manager / lead. Projects can be diverse ranging from office relocation to network connectivity upgrade and systems upgrade.
• Collaborate with engineering resources to implement and manage Microsoft Intune for endpoint management across Windows and iOS devices ensuring that security and useability remain forefront to the program
• Oversee modern device lifecycle management, including provisioning, patching, updates, encryption, compliance enforcement, and secure decommissioning.
• Monitor endpoint health and security posture, proactively addressing issues to minimize downtime and operational impact.
• Serve as a technical operational liaison between IT teams, lawyers and business teams, and third-party vendors to ensure solutions meet user needs and firm standards.
• Work with the business / end users to identify operational pain points and translate requirements into effective technology outcomes.
• Evaluate the existing infrastructure from both operational and usage perspective, proactively identify and propose solutions to optimise performance, improve user experience, and reduce organisational costs.
• Assist the Senior IT Operations Manager with vendor relationship management, service performance, and contractual obligations to ensure value and service quality.
• Assist with enforcing cybersecurity, data privacy, and regulatory requirements to meet the firm’s Information Security needs in line with legal industry standards, including confidentiality obligations, eDiscovery considerations, and client data protection standards.
• Ensure operational processes and technologies align with internal governance frameworks and external client security expectations.
• Assist in the review, validation, and approval of change control requests, ensure change is aligned with regional considerations, including APAC time zone differences, regional settings, and local regulatory or compliance obligations.
• Develop and maintain operational documentation, runbooks, and knowledge bases to support service continuity, change management, and incident response.
• Provide some technical leadership and knowledge sharing to IT support teams.
• Collaborate closely with operational teams across the global IT teams including Cloud Ops, third line support, security and third parties such as Microsoft.
• Establish strong working relationships with IT colleagues in APAC including front-line support and managers in the region.
• Deputise for the Senior IT Operations Manager during periods of leave or absence, or upon request.
• Perform other duties and responsibilities as assigned.

Key Requirements

• 7 years of experience in IT operations and systems engineering within a complex, networked enterprise environment, with demonstrated thought leadership and knowledge share.
• Demonstrated experience of managing high-severity incidents to resolution, carrying out root cause analysis, implementing preventative measures and resilience strategies.
• Proven experience supporting end users in a service-oriented, customer-focused role, preferably within a professional services or legal environment.
• Strong working knowledge of enterprise systems, Microsoft Infrastructure (e.g. Windows Infrastructures, SQL, AD, Virtualization,etc), cloud platforms, collaboration tools, and modern endpoint management solutions.
• Hands on experience with modern device management (e.g., Microsoft Intune, Autopilot, conditional access, security baselines).
• Strong understanding of cybersecurity, data privacy, and regulatory requirements relevant to legal services or similarly regulated industries.
• Experience working with global teams, effective in engaging and managing stakeholders offshore, and developing strong relationships.
• Experienced managing global, regional and local third-party vendors, holding them accountable to service delivery.
• Demonstrated a team player attitude, a culture of accountability, reliability and continuous improvement.
• Tenacious in delivering outcome for the business. Takes ownership of issues and projects and drives them to resolution or desired outcome. “Can do” attitude and commitment to continuous learning and applying new knowledge at work.
• ITIL v3 Foundation certification or equivalent operational service management experience.
• Degree required; additional technical education or industry certifications strongly preferred.

Desirable

• Familiarity with emerging cloud technologies (AI workloads, edge computing, quantum cloud services)
• Certifications in either Azure, AWS or GCP