Total 3,239 Others information security analyst job vacancies

• Maintain full set of accounts.
• Ensures that the accounting database is maintained accurately, and all relevant internal reports are prepared on a timely basis. You will also be responsible for fundamental accounting functions (bank, cash, authorization controls) including journal preparation and balance sheet reconciliations
• Monitor fund movement through bank reconciliation
• Maintain proper records of assets of the Organization
• Provides timely and accurate reporting of monthly management accounts, investigating variances, correcting errors where necessary
• Prepare and update Financial Reports & schedules for accounts for audit
• Liaising with external auditors for the audit of annual financial statements
• Assist in submission of financial and regulatory reporting on accounts and governance issues to IRAS
• Prepare and submission of Quarterly GST
• Prepare daily & weekly payroll & advances to Security Officers
• Prepare monthly balance salary to Security Officers
• Prepare tax clearance for resigned foreign employees
• Prepare e-submission of employment income for all employees
• General Admin duties assigned, ad-hoc assignment and any other tasks as assigned by Director
• 6 days work per week (able to help with urgent payment at night and on Sunday)

·        Must have at least  5-8 years of IT infrastructure experience

· Technical mastery of both on-premises Active Directory and cloud-native Entra ID, including B2B/B2C scenarios, app registrations, and enterprise applications.

· Proven experience implementing the full Microsoft 365 Defender suite and Microsoft Purview, encompassing DLP, EDR, EPP, and identity security capabilities.

· Proficiency in PowerShell and MS Graph API for comprehensive security and identity auditing, as well as automated threat remediation.

·        Ability to synthesize complex security and identity logs into actionable risk recommendations for executive leadership.

· SC-100 (Microsoft Cybersecurity Architect), SC-300 (Microsoft Identity and Access Administrator), MS-500 (Microsoft 365 Security Administration), and CISSP or an equivalent security-focused accreditation.

· Proactive and dedicated individual with good leadership and multitasking capabilities as aswell as the ability to work independently without the need for close supervision.

· Experienced in contract and vendor management.

· Good communication skills, both oral and written, with the ability to pitch ideas and communicate effectively with stakeholders.

· Team player with strong organization and people handling skills.

• Location: Office at Outram Road | Site will be Islandwide
• Working Hours: Mon to Fri [830am – 6pm] Willing to commit to rotational standby duties for activations outside working hours
• Salary: Basic up to $3500 + Transport $750 (car) or $400 (motorbike) or by reimbursement basis + HP by reimbursement basis

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are seeking highly skilled and innovative engineer to join our transformative SSOE Programme that manages more than 350 schools across Singapore. This is an exceptional opportunity to shape the future of educational technology infrastructure and enhance the learning experience of more than 450,000 students and 35,000 education professionals.

As a Senior / IT Infra Engineer focusing on Identity and Security, you will be the primary engineer for our Zero Trust ecosystem. You will lead the end-to-end design and implementation of both a secure endpoint environment; center heavily on Data Loss Prevention (DLP), Endpoint Protection Platforms (EPP), and Endpoint Detection and Response (EDR); and identity-driven access governance utilizing on-premises Active Directory (AD) and cloud-native Entra. Your mission is to ensure that every user, device, and application within the Microsoft 365 cloud ecosystem is verified, seamlessly managed throughout the identity lifecycle, and continuously monitored against evolving threats.

What will you do?

Identity & Access Governance

• Design and architect Entra ID (Azure AD) solutions, focusing on Conditional Access policies, Privileged Identity Management (PIM), and Identity Protection to enforce least privileged access.
• Manage complex Identity Lifecycle processes, ensuring seamless and secure integration between on-premises Active Directory and cloud-native identity providers.
• Implement and maintain Passwordless authentication and Multi-Factor Authentication (MFA) strategies to eliminate credential-based vulnerabilities.

Security Engineering & Threat Protection

• Work with security team to engineer and operate the Microsoft Defender for Endpoint and Defender for Office 365 suites (EPP/EDR) to proactively hunt for threats and remediate vulnerabilities across the fleet.
• Deploy and manage Microsoft Purview for information protection, Data Loss Prevention (DLP), and eDiscovery, ensuring sensitive corporate data remains governed and compliant.
• Develop automated response playbooks using PowerShell and Microsoft Graph API to neutralize security incidents in real-time.

Identity & Access Governance

• Design and architect Entra ID (Azure AD) solutions, focusing on Conditional Access policies, Privileged Identity Management (PIM), and Identity Protection to enforce least privileged access.
• Implement and maintain Passwordless authentication and Multi-Factor Authentication (MFA) strategies to eliminate credential-based vulnerabilities.
• Lead the identity and access design for enterprise-wide rollouts, ensuring robust authentication mechanisms are baked into every deployment.
• Act as the primary technical liaison for Cybersecurity Audits, providing data-driven evidence of compliance regarding identity lifecycles and access control.
• Mentor the team on security best practices, conducting knowledge-sharing sessions on the latest Entra features and identity threat landscapes.

Automation & Observability

• Automation: Engineer for scalability by building reusable automation and utilizing PowerShell scripting and related tools like PowerBI, Dynatrace and Axonius to monitor service health and reporting to derive insights.
• Scripting & API: Use PowerShell, Bash, and Python to automate repetitive tasks and interact with the Microsoft Graph API for custom reporting.
• Fleet Analytics: Utilize KQL and Endpoint Analytics to monitor device health, battery wear, and application performance across the entire estate.
• Self-Service: Develop and maintain "Self-Service" portals for both staff and students to empower users and reduce helpdesk ticket volume.

General Responsibilities

• Engage stakeholders to translate business requirement into design and services to meet the intended availability, capacity, resiliency, security and continuity requirements.
• Forecast budget needed to support the project initiatives and maintenance contracts.
• Ensure MOE’s related Technical Architecture are in compliance with IM8 and Agency’s IT Policies and Standards.
• Manage day-to-day delivery and support of application infrastructure services and collaborate with other government agencies and central services teams to facilitate and deliver government-wide services.

Leadership & Strategic Compliance

• Lead the security design for enterprise-wide software rollouts, ensuring "Security by Design" is baked into every deployment.
• Act as the primary technical liaison for Cybersecurity Audits, providing data-driven evidence of compliance with global security standards (e.g., ISO 27001, SOC2).
• Mentor the team on security best practices, conducting regular knowledge-sharing sessions on the latest M365 security features and threat landscapes.

Requirements

• Identity Expertise: Technical mastery of both on-premises Active Directory and cloud native Entra ID, including B2B/B2C scenarios, App Registrations, and Enterprise Applications.
• Security Stack Mastery: Proven experience implementing the full Microsoft 365 Defender suite and Microsoft Purview, encompassing DLP, EDR, EPP, and identity security capabilities.
• Automation-First Mindset: Proficiency in PowerShell and MS Graph API for comprehensive security and identity auditing, as well as automated threat remediation.
• Analytical Rigor: Ability to synthesize complex security and identity logs into actionable risk recommendations for executive leadership.
• Preferred Certifications: SC-100 (Microsoft Cybersecurity Architect), SC-300 (Microsoft Identity and Access Administrator), MS-500 (Microsoft 365 Security Administration), and CISSP or an equivalent security-focused accreditation.
• Proactive and dedicated individual with good leadership and multi-tasking capabilities as well as the ability to work independently without the need for close supervision.
• Experienced in contract and vendor management.
• Good communication skills, both oral and written, with the ability to pitch ideas and communicate effectively with stakeholders.
• Team player with strong organization and people handling skills

Benefits

What do we offer in return?

• Fun working environment
• Employee Wellness Program
• To work in Singapore Government Agencies projects
• We provide structured development framework and growth opportunities. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”)

Why you'll love working with us?

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success.

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at 

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Business Development Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

About the Role:

Are you passionate about technology and eager to drive business growth in a fast-evolving field? We are looking for a proactive and ambitious Business Development professional to play a key role in expanding our cyber-security portfolio across Singapore and the APAC region.

Responsibilities:

• Spot, evaluate, and pursue new business opportunities in priority industries and markets across the region.
• Develop and implement go-to-market strategies to accelerate the adoption of our cyber-security solutions.
• Build strong, consultative relationships with customers and partners, collaborating with internal technical teams when needed.

Requirements:

• Min Degree Cybersecurity, Computer Science, or a related field.
• Minimum 1 year of experience in business development or sales 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Job Description:

• Conduct security screening checks for air travellers and their belongings
• Detect prohibited items and suspicious behaviour
• Usage of security screening equipment for screening
• purposes
• X-ray screening of checked in luggage
• Work in a fast-paced and challenging environment

Requirements:

• Min 1 'N' level or equivalent
• Shift pattern will be 4 working days with 2 days off or 5 days work with 1 day off (Fixed Day/ Night Shift)
• Good communication and interpersonal skills
• Ability to work independently and as part of a team

Benefits:

• Training provided with salary
• Medical benefits /Insurance coverage

Responsibilities:

• Deliver data centre operations support across multiple data centres

• Respond to all alarms/alerts set in Data Center Infrastructure Management (DCIM), Server Automation Operations System (SAOS), CCTV, Access Control Systems (ACS), and other functions (EHS, Security, etc),

• Provide deep understanding and intelligence of the criticality and impact of the incidents to the resolver groups.

• Ensure detailed records of alarm handling activities, including actions taken, resolutions in ticketing tools and file incident reports.

• Be available to coordinate as an incident commander in event of an issue.

• Support program managers and facilitate project deliverables, improve overall operational and engineering initiatives.

• Conduct root cause analysis (RCA) to determine recurring problems to their source.

• Employ in-depth questioning and analysis techniques such as five whys to determine the underlying cause of the incident or problem.

• Handle ticketing system

• Perform duties in compliance with SOP.

Requirements:

• Diploma/Degree in Information Technology.

• 2 years+ experience in command center, service center, or similar 24x7 operations center environment

• Ability to quickly triage multiple incidents and assign the right priority based on risk and confidence levels

• Knowledge of technical elements associated with systems such as IP Networks, DC Environment and Server Health.

• Outstanding verbal and written communication skills required, work with minimal direction, meeting goals, attention to details and an eye for continuous improvements

• Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.

• Basic working knowledge of data protection policies such as GDPR and the need to keep sensitive information secure.

Job Summary

We seek a Senior Business Analyst (Techno-Functional) to bridge business needs with technology solutions, driving stakeholder engagement and translating requirements into actionable technical deliverables.

Responsibilities

• Gather, analyze, and document business requirements by engaging with stakeholders to ensure clarity and completeness
• Translate business needs into detailed functional and technical specifications for technology teams
• Collaborate with technology teams, data engineers, and developers to align solutions with business objectives
• Facilitate workshops, stakeholder discussions, and requirement walkthroughs to validate and refine requirements
• Support data-driven initiatives by working with data pipelines, reporting needs, and analytics teams to enable informed decision-making
• Ensure alignment between business expectations and technical delivery throughout project lifecycles
• Participate in User Acceptance Testing (UAT) to validate solution functionality and support successful implementation
• Identify process improvement opportunities and recommend actionable solutions to enhance business operations

Preferred competencies and qualifications

• Prior experience in the Insurance industry is nice to have but not a must have.
• Exposure to Data Engineering environments or projects
• Experience using tools such as SQL, Jira, Confluence, or similar platforms

Other Information

• Opportunity to work on enterprise-scale projects
• Exposure to data and digital transformation initiatives
• Collaborative and growth-oriented work environment

Work location: Central
Working hours: Monday to Friday office hours
Salary: up to $2650 per month

6 months contract (extendable to 12 months)

Job Scope:

• Support changes in the Chart of Accounts (COA) in the central system, including data verification, system testing, and process documentation
• Assist with system continuous improvement
• Assist with the maintenance of master data in the central system
• Organise and update user guides and Standard Operating Procedures

Requirements:

• Degree in Accountancy, Business, Finance, IT, Systems, or related disciplines
• 1-2 years of relevant working experience, familiar with finance processes
• Keen interest in Ops Tech roles
• Good critical thinking, problem-solving, analytical skills
• Time management skills
• Good communication and presentation skills

Interested applicants may apply or email your CV to nadirah.hirwandy@tg-hr.com

SINGAPOREANS ONLY

• 6years of experience in the field of business analysis.
• Ability to analyse complex data sets, identify patterns, and derive meaningful insights to support decision-making and problem-solving.
• Excellent verbal and written communication skills to effectively interact with stakeholders, convey technical information clearly and create comprehensive documentation.
• Understanding of business processes, workflows, and industry-specific knowledge to align solutions with organisational goals and strategies.
• Capability to identify issues, evaluate alternatives, and propose innovative solutions to address business challenges.
• Familiarity with business analysis tools, data analysis software, and an understanding of software development methodologies
• Expertise in gathering and documenting detailed business requirements, creating functional specifications, and user stories.
• Skill in managing relationships and expectations among diverse stakeholders, including clients, users, developers, and management.
• Ability to adapt to changing project scopes, priorities, and timelines while remaining focused on delivering quality outcomes. Previous experience in Insurance Domain is a value add - Data Engineer understanding make it more effective

What you'll do:

As an Investment Analyst Fund of Funds based in Singapore, you will immerse yourself in all aspects of fund research and portfolio support. Your day-to-day activities will involve conducting thorough due diligence on a diverse range of funds, analysing performance data, and collaborating closely with Portfolio Managers to identify opportunities for asset allocation adjustments. You will be responsible for preparing compelling client communications—including regular updates, pitch books, factsheets, and detailed reports—that help drive informed decision-making for both internal teams and external partners. By building strong relationships with fund managers and staying attuned to market developments, you will play a crucial role in shaping the firm’s investment approach. Success in this position requires not only technical proficiency but also excellent interpersonal skills; your ability to communicate complex concepts clearly will set you apart as a trusted resource within the team.

• Conduct comprehensive manager research by evaluating existing and prospective funds through rigorous qualitative and quantitative analysis, ensuring recommendations are well-supported by data-driven insights.
• Perform ongoing due diligence on selected funds, monitoring performance metrics, risk factors, and operational developments to ensure continued suitability within client portfolios.
• Collaborate with Portfolio Managers to recommend changes in asset allocation or fund switches based on evolving market conditions and research findings.
• Support the development of actionable investment ideas by synthesising complex data into clear insights that inform portfolio construction decisions.
• Prepare regular investment updates for clients and distribution partners, ensuring communications are timely, accurate, and tailored to audience needs.
• Create and maintain high-quality marketing materials such as pitch books, factsheets, and portfolio updates that effectively communicate the firm’s value proposition.
• Assist in the preparation of detailed research reports that articulate key findings and recommendations for internal stakeholders as well as external clients.
• Liaise with fund managers to gather information, clarify queries, and build strong working relationships that enhance the firm’s research capabilities.
• Contribute to the broader investment team’s efforts by sharing knowledge, participating in team discussions, and supporting ad hoc projects as required.

What you bring:

The ideal candidate for the Investment Analyst Fund of Funds role brings proven experience from previous positions involving fund research or portfolio analysis within reputable financial institutions. Your academic background demonstrates a solid foundation in finance or economics—ideally complemented by progress toward professional qualifications such as the CFA. You possess advanced technical skills in Excel (and potentially VBA), which enable you to manage large datasets efficiently while extracting meaningful insights.

• Bachelor’s degree in finance, economics or a related field is preferable; progress towards or completion of CFA designation is highly regarded for this position.
• A minimum of three years’ relevant experience in investment analysis, portfolio or fund research or a similar role within the financial services industry is essential.
• Advanced Excel skills are required for data analysis; familiarity with VBA or equivalent programming languages would be advantageous for automating processes.
• Demonstrated ability to synthesise large volumes of complex data into actionable insights that inform investment decisions is critical for success.
• Exceptional writing skills are needed to produce clear and persuasive research reports as well as effective client communications.
• Outstanding verbal communication abilities enable you to present findings confidently to both internal stakeholders and external clients or partners.
• A detail-oriented mindset ensures accuracy when handling sensitive financial information or preparing materials for client review.
• Intellectual curiosity drives your commitment to staying informed about market trends and best practices within fund-of-funds investing.
• A collaborative approach allows you to work effectively within a team environment while contributing positively to group discussions and shared objectives.

What sets this company apart:

This organisation distinguishes itself through its unwavering commitment to fostering talent development within an inclusive workplace culture. Employees benefit from flexible working opportunities designed to promote work-life balance alongside generous training programmes that encourage continuous professional growth. The company places great emphasis on teamwork—valuing each individual’s contribution while nurturing an environment where knowledge sharing is celebrated.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

COMPANY DESCRIPTION

KOTRA Singapore has been committed to promoting the mutual prosperity between Korea and Singapore business communities since its establishment in 1964. Our trade promotion activities focus on organizing and coordinating trade missions, participation in exhibitions, hosting Korean products shows, business tour groups to events in Korea, etc.

RESPONSIBILITIES

- Assist for sales and trading activities in Singapore for Korea based SME clients.

- Conduct market research and write reports (Korean preferred) on Singapore's market trends (across all industries), trade & investment related issues, etc.

- Analyze trading trends and produce related reports

- Provide daily news brief and write newsletter (Korean preferred) which is sent to over on thousand companies both in Korea and Singapore

- Support and assist the head of the market research department

- Bachelor's degree or equivalent in relevant fields (business or economic majors are preferred)

- Proficiency in writing and speaking in English and Korean (Preferred)

- Strong communication skills

- Candidates must be diligent and have responsibility with own tasks

- Candidates with immediate availability preferred

- Working Hours: 0830AM-1730PM (Mon-Fri)

- Location: 7 Temasek Boulevard, Suntec Tower 1, Singapore

- Visa sponsorship is not provided

*We regret to inform you that only shortlisted candidates will be notified

• Company: Investment Company

• Location: Central
  

Job Description:

Our Japanese buy-side client is looking for an Analyst to join their team. As a Business Research Analyst, you will be responsible for conducting comprehensive business analyses and market research for our fund investment partners.

Key Responsibilities:

• Conduct thorough business analysis of current and potential investment partners as well as the business environment and regulations of the countries in which they are located at.

• Identify patterns and market trends across industries and regions to assess the feasibility and soundness of the partners' businesses.

• Perform company analysis and provide support for investment projects, ensuring effective post-investment follow-up.

• Conduct research and analysis on potential new investment opportunities.

• Prepare reports and presentations for internal investment committees or community stakeholders.

• Review and evaluate contractual agreements related to investment activities in English.

• Create persuasive slide decks and reports for HQ.

• At HQ's request, visit our collaborating investment partners to better understand their business environment.

• Other ad-hoc duties including general affairs related matters as assigned by the Management.
  

Job Requirements:

• Minimum of 5 years of experience in business research, market research, or a related field.

• Sound understanding of funds and investments.

• With related experience in performing quantitative research on private companies.

• Fluent in Japanese (business level or above) to liaise with Japanese-speaking stakeholders and HQ in Japan will be an advantage.
  

Interested applicants please apply directly for further shortlisting review

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

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Jeffrey Koh Kok Ann
EA Registration No: R1770345
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
EA License No:90C4069

Work location: Central
Working hours: Monday to Friday office hours
Salary: up to $2650 per month

6 months contract (extendable to 12 months)

Job Scope:

• Assist to support user engagement workshops for the implementation of new systems
• Assist with system continuous improvement
• Assist with the maintenance of master data in systems and perform budgetary operations
• Organise and update user guides and Standard Operating Procedures

Requirements:

• Degree in Accountancy, Business, Finance, IT, Systems, or related disciplines
• 1-2 years of relevant working experience, familiar with finance processes
• Keen interest in Ops Tech roles
• Good critical thinking, problem-solving, analytical skills
• Time management skills
• Good communication and presentation skills

Interested applicants may apply or email your CV to nadirah.hirwandy@tg-hr.com

SINGAPOREANS ONLY

Mobile App Customer Feedback Analyst – Job Description

A Mobile App Customer Feedback Analyst is responsible for collecting, reviewing, and analysing user feedback related to mobile applications. The main goal of this role is to understand how users feel about an app, identify problems they face, and provide insights that help improve the overall user experience.

In this role, you will regularly monitor feedback from multiple sources, such as app store reviews (Apple App Store, Google Play Store), in-app surveys, customer support tickets, and social media comments. You will organise this information and categorise it based on themes such as bugs, performance issues, usability concerns, feature requests, and general satisfaction.

One of the key responsibilities is to identify patterns in user feedback. For example, if many users report the same issue, the analyst highlights it and reports it to the product, design, or development teams. This helps companies prioritise fixes and improvements that matter most to users.

The Mobile App Customer Feedback Analyst also prepares simple reports and summaries that show trends in user satisfaction, common complaints, and positive feedback. These reports are often shared with management teams to support decision-making and product planning.

In addition, this role may involve tracking app ratings over time and measuring the impact of updates or new features on user sentiment. By comparing feedback before and after updates, the analyst helps determine whether changes have improved the user experience.

Strong communication skills are important in this role, especially when translating user comments into clear and actionable insights. Attention to detail is also essential, as small issues reported by users can indicate larger problems in the app.

Basic knowledge of mobile apps and how they function is helpful, along with the ability to use spreadsheets or simple analytics tools to organise data. Being organised, patient, and consistent is important because feedback analysis is often repetitive but highly valuable work.

This role is ideal for individuals who enjoy working with data, understanding user behaviour, and helping improve digital products. It can be performed remotely or in an office environment, depending on the company.