Total 179 Director/C-Level customer experience manager job vacancies

Position Objective

• As a member of the School Senior Leadership Team, the Head of Parent Experience (PX) provides single-point leadership for how families experience communication, engagement, and day-to-day interactions with the school.

• The role ensures that communication is clear, coordinated, and confidence-building, and that parent engagement is intentional rather than reactive.

• Working closely with academic and operational leaders, the role strengthens parent trust, belonging, and advocacy across the lifecycle, recognising that sustained retention and positive word-of-mouth are outcomes of consistently strong parent experience, not standalone initiatives.

• The role also defines and monitors parent-facing operational standards (e.g., responsiveness, clarity, service discipline) to ensure the lived experience matches the school’s ambition.

Responsibilities

Parent Experience Leadership

• Provide end-to-end oversight of the parent experience environment across communication, engagement, and service interactions.

• Define clear parent experience priorities aligned to school strategy and to regional Parent Experience frameworks.

• Establish and monitor parent-facing operational standards (e.g., communication Service Level Agreements (SLA), issue resolution discipline, front-facing service quality).

• Regularly “walk the parent experience” to identify friction points and confidence gaps to be addressed.

• Surface risks to parent trust and advise leadership on mitigation.

Strategic Communications

• Lead communications team on school-wide parent communications to ensure clarity, consistency, sequencing, and alignment. Do so by building frameworks, process and governance systems for the team to execute on, for greater PX.

• Provide strategic guidance to leadership on messaging and tone, particularly for sensitive or complex matters.

• Lead school-level crisis communications, ensuring timely, clear, and confidence-building messaging aligned with regional brand and escalation protocols.

• Ensure all school communications adhere to guidelines, tone of voice standards, and narrative frameworks.

• Maintain alignment with regional communications sequencing and experience discipline frameworks

Parent & Community Engagement

• Adopt and embed agreed regional Parent Experience frameworks.

• Oversee key community-facing workstreams that strengthen belonging, advocacy, and long-term connection to the school, including volunteer and ambassador structures, milestone events, and alumni engagement where relevant.

• Support community and stakeholder engagement activity that strengthens the school’s reputation, relationships, and sense of connection across its wider community.

• Support the Community Engagement Manager to lead, design and deliver intentional parent engagement initiatives that build belonging and long-term advocacy.

• Ensure coherence and continuity across parent engagement activities, minimising one off events and strengthening sustained relationship building.

• Ensure key lifecycle moments (e.g., transitions, milestone events) reinforce connection and confidence.

Voice of Parent & Insight Integration

• Oversee collection, interpretation, and practical application of parent feedback.

• Ensure ‘Voice of Parent’ (annual survey) and related insights translate into visible improvement actions.

• Support leadership in closing feedback loops transparently.

• Monitor patterns that influence parent confidence and advocacy.

Cross-Functional Alignment

• Prioritise coherence by partnering and closely coordinating with the academic, operations, admissions, and marketing teams to strengthen the overall parent journey.

• Act as connector across functions where parent experience risks fragmentation. Includes championing experimentation and responsible AI adoption.

• Maintain active alignment with Regional Parent Experience and Regional Brand functions to ensure coherence across frameworks, tone, and experience standards.

Leadership & Delivery

• Lead and develop the Communications & Community Engagement teams.

• Translate strategy into disciplined, sustained execution.

• Manage resources and budget responsibly.

• Build capability in experience-led mindsets across the school.

Success Outcomes

• Increased parent confidence and trust resulting in improved retention and referrals.

• Stronger parent advocacy and positive word-of-mouth.

• Clearer, more disciplined communication environment that focuses on relevance.

• Reduced friction across parent touchpoints, platforms and communications.

• Improved sentiment and feedback outcomes over time.

• Improved family retention over time, as a result of strengthened parent confidence and experience quality.

Position Requirements

Essential

• Senior-level experience leading strategic communications, stakeholder engagement, or customer/community experience in complex organisations.

• Demonstrated ability to design and improve stakeholder or customer journeys, translating insight into measurable experience improvements.

• Strong executive presence with the ability to influence senior leaders, inspire teams, and represent the school confidently in parent-facing forums.

• Advanced written and verbal communication capability, including audience segmentation, copywriting and editorial judgement aligned to brand and tone-of-voice standards.

• Strong familiarity with digital communication platforms and tools.

• Proven ability to drive cross-functional alignment and improvement without direct authority.

• Experience defining and embedding platforms & service standards that strengthen stakeholder confidence and operational discipline.

• Typically 10–12 years of relevant professional experience, including leadership responsibility.

Desirable

• Experience in international schools or educational environments.

• Experience in premium service or customer-focused organisations.

Qualifications

• Degree in Communications, Public Relations, Marketing, Business, Hospitality, Customer Experience, or related field.

• Equivalent professional experience will be considered.

• Customer Experience Certification (e.g. CXXP, Forrester) is advantageous.

Working Hours:

8:00 am – 5:00 pm, Monday to Friday

This is a perm role for one of our client in the Banking Sector

Job Scope

• The Chief of Staff serves as a trusted strategic partner to the Chief Executive of Singapore Branch, responsible for driving execution of strategic priorities, enhancing organizational effectiveness, and ensuring alignment across business units.
• This role acts as a force multiplier, enabling leadership to focus on high‑impact decisions while ensuring disciplined follow‑through, governance, and communication across the bank.

Job Description

1. Strategic Planning & Execution

• Partner with the Chief Executive and senior leadership to translate corporate strategy into executable initiatives
• Track and manage strategic priorities and enterprise-wide initiatives
• Prepare board‑level and executive presentations, strategy papers, and decision briefs
• Identify risks, interdependencies, and mitigation strategies for key initiatives

2. Executive Management & Governance

• Act as an advisor and sounding board to the Chief Executive on strategic, operational, and organizational matters
• Support preparation for Board of Directors, Management Committee, and key regulatory meetings
• Ensure decisions made by leadership are documented, communicated, and executed
• Monitor follow‑ups and ensure timely delivery of agreed outcomes

3. Cross‑Functional Coordination

• Drive alignment across business, risk, compliance, finance, technology, and operations
• Resolve bottlenecks and escalate issues objectively and constructively
• Lead cross‑functional task forces for major initiatives (e.g., transformation, integration, remediation)

4. Performance & Business Management

• Oversee management reporting, dashboards, KPIs, and performance reviews
• Support annual business planning, budgeting, and forecasting cycles
• Track financial and non‑financial performance against targets
• Provide data‑driven insights to improve productivity and decision‑making

5. Regulatory Risk and Control Oversight

• Partner with Risk, Compliance, and Legal teams to ensure regulatory expectations are met
• Support leadership in managing MAS interactions, audits, and supervisory reviews
• Ensure strong governance, controls, and issue remediation discipline

6. Organizational Effectiveness & Culture

• Support leadership in shaping organizational structure, talent strategy, and succession planning
• Drive internal communications and leadership messaging
• Champion a high‑performance, ethical, and inclusive culture
• Support change management and transformation initiatives

7. Special Projects & CEO Office Support

• Lead confidential, high‑impact projects on behalf of the CEO
• Support M&A, partnerships, transformation, or crisis management efforts
• Act as proxy for the CEO in selected internal forums when required

Interested applicants, please click "APPLY NOW"

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Joselito || EA Registration: R25126580

(CS) Customer Success Director

The Job in short

As a Customer Success Director at Backbase, you will be at the forefront of driving customer

satisfaction and success across the region. You will be responsible for ensuring that our

customers derive maximum value from Backbase’s Engagement Banking Platform. This role

involves frequent travel across the region and requires a strong ability to build and maintain

relationships with key stakeholders at all levels, from C-suite decision-makers to programme

leaders.

Your mission is to foster product adoption and license consumption, enhance customer

satisfaction, and contribute to Net ARR Growth by ensuring that our customers successfully

leverage Backbase's solutions to achieve their business goals.

Meet the job

Customer Relationship Management:

● Develop and nurture strong, long-lasting relationships with key customers across your region.

● Regularly engage with senior stakeholders to understand their evolving needs and

expectations throughout the software development lifecycle, positioning yourself as a trusted

advisor and valuable resource.

● Facilitate complex discussions that involve multiple stakeholders, helping to align their goals

with Backbase's solutions and unblocking any adoption and license consumption challenges.

Value Maximization:

● Collaborate with customers to identify opportunities to maximize the value they derive from

Backbase products.

● Work with Backbase Customer Advisory to localize business cases. Provide strategic guidance

and best practices to ensure business cases align to the region and bank specific goals, ensuring

customers are fully utilizing the range of product capabilities available to them.

● Proactively identify and address potential challenges, working towards solutions that align with

the customer’s business objectives.

● Develop joint success plans with senior stakeholders, with clear objectives that are aligned with

their strategic goals.

● Actively work with the customer on roadmap planning to track and ensure the realization of the

business case throughout the programme lifecycle.

Advocacy Building:

● Identify and cultivate customer advocates who are willing to share their success stories and

experiences with Backbase solutions.

● Collaborate with marketing teams to create case studies, testimonials, and other materials that

showcase customer success.

Feedback Collection and Product Improvement:

● Gather and analyze product utilization, and end user feedback on product experiences,

providing actionable insights to R&D and steward the Request for Feature (RFF) process as a

joint responsibility with the Services team.

● Act as a bridge between customers and Backbase’s product development organization. Work

with the Backbase UX Research team, ensuring that customer needs and suggestions are

considered in future product enhancements.

Account Management:

● Proactively manage renewals by aligning customer success plans and business cases with

value realization, ensuring continued customer satisfaction and retention.

● In collaboration with Sales, identify opportunities for account growth by understanding the

banks’ business dynamics and leveraging them to expand ARR.

How about you

● Education: Bachelor’s degree in Technology, Business, or a related field.

● Experience: 10+

year

s of experience in a customer-facing role, including consulting, customer

support, delivery or account management in the APAC Hub region, with a focus on customer

success in the technology or software industry.

● Technical Acumen: Previous experience in roles requiring technical understanding, particularly

in customer success management within a software company.

● Language Proficiency: Fluent in English, with strong written and verbal communication skills.

● Customer-Centric Mindset: Passionate about delivering success for customers, with a deep

commitment to understanding customer needs and delivering solutions that exceed their

expectations.

● Results-Driven: Strong focus on customer satisfaction, with the ability to analyze data and

provide actionable insights and maintain dashboards that drive product adoption and customer

success.

● Relationship Builder: Exceptional communication, presentation, and interpersonal skills, with

the ability to challenge, negotiate, influence, and persuade stakeholders.

● Autonomous and Cross-Functional: Ability to work independently, take ownership of customer

success initiatives, and drive results, while collaborating across teams with Sales, R&D and

Services colleagues, as well as Backbase’s partner network.

● Organizational Skills: Capable of prioritizing tasks, multitasking, and demonstrating adaptability

in a dynamic environment.

● Commercial and Functional Acumen: Understand the unique cultural and digital trends in the

customer’s market and speak to business drivers, with a strong focus on maximizing value for

customers. Experience in banking or other Financial Services is a plus.

● Frequent Traveler: Willingness to travel frequently across the region to engage with banks and

ensure their success with Backbase.

This role offers a unique opportunity to make a significant impact on Backbase’s customer

success, helping our customers achieve their strategic goals while driving growth and adoption of

our engagement banking platform and other solutions.

This is a perm role for one of our client in the Banking Sector

Job Scope

• The Chief of Staff serves as a trusted strategic partner to the Chief Executive of Singapore Branch, responsible for driving execution of strategic priorities, enhancing organizational effectiveness, and ensuring alignment across business units.
• This role acts as a force multiplier, enabling leadership to focus on high‑impact decisions while ensuring disciplined follow‑through, governance, and communication across the bank.

Job Description

1. Strategic Planning & Execution

• Partner with the Chief Executive and senior leadership to translate corporate strategy into executable initiatives
• Track and manage strategic priorities and enterprise-wide initiatives
• Prepare board‑level and executive presentations, strategy papers, and decision briefs
• Identify risks, interdependencies, and mitigation strategies for key initiatives

2. Executive Management & Governance

• Act as an advisor and sounding board to the Chief Executive on strategic, operational, and organizational matters
• Support preparation for Board of Directors, Management Committee, and key regulatory meetings
• Ensure decisions made by leadership are documented, communicated, and executed
• Monitor follow‑ups and ensure timely delivery of agreed outcomes

3. Cross‑Functional Coordination

• Drive alignment across business, risk, compliance, finance, technology, and operations
• Resolve bottlenecks and escalate issues objectively and constructively
• Lead cross‑functional task forces for major initiatives (e.g., transformation, integration, remediation)

4. Performance & Business Management

• Oversee management reporting, dashboards, KPIs, and performance reviews
• Support annual business planning, budgeting, and forecasting cycles
• Track financial and non‑financial performance against targets
• Provide data‑driven insights to improve productivity and decision‑making

5. Regulatory Risk and Control Oversight

• Partner with Risk, Compliance, and Legal teams to ensure regulatory expectations are met
• Support leadership in managing MAS interactions, audits, and supervisory reviews
• Ensure strong governance, controls, and issue remediation discipline

6. Organizational Effectiveness & Culture

• Support leadership in shaping organizational structure, talent strategy, and succession planning
• Drive internal communications and leadership messaging
• Champion a high‑performance, ethical, and inclusive culture
• Support change management and transformation initiatives

7. Special Projects & CEO Office Support

• Lead confidential, high‑impact projects on behalf of the CEO
• Support M&A, partnerships, transformation, or crisis management efforts
• Act as proxy for the CEO in selected internal forums when required

Interested applicants, please click "APPLY NOW"

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Joselito || EA Registration: R25126580

Job Summary

As Customer Identity Management Director, you will lead the Company's global CIAM capability, ensuring secure, scalable identity solutions aligned with business needs. You will drive strategy, lead global teams, and oversee digital identity platforms supporting millions of daily authentications.

Responsibilities

• Define and evolve the global Customer Identity and Access Management (CIAM) capability to ensure security, scalability, and alignment with business and customer needs
• Lead the DCS Technology Maturity Assessment to identify gaps and drive continuous platform improvements
• Champion security by design principles and deliver seamless digital identity experiences using modern authentication, authorization, and orchestrated customer journeys
• Lead global delivery teams to execute complex, multi-regional initiatives with transparency, accountability, and measurable outcomes
• Oversee the full product lifecycle by defining requirements, guiding solution design, governing engineering execution, and supporting high-quality global deployments
• Maintain a multi-year Customer Identity Management roadmap aligned with global strategy and business priorities
• Ensure global platforms meet high availability, resilience, scalability, and comply with evolving security and regulatory standards including GDPR and data residency
• Drive platform governance by managing costs, vendor relationships, performance metrics, and mitigating risks
• Oversee foundational identity services, login journeys, account lifecycle management, API identity integrations, and customer data orchestration to optimize platform functionality
• Collaborate with regional teams, product owners, security, and enterprise architecture to harmonize global implementations
• Promote reusability, standardized patterns, shared services, and platform consolidation to enhance efficiency across the enterprise
• Champion experimentation, observability, modern engineering practices, and advance DevSecOps maturity within teams
• Lead and inspire a community of engineers, architects, and product managers to foster innovation, operational excellence, and continuous improvement

Preferred competencies and qualifications

• Advanced degree in Computer Science, Information Systems, or related field
• PMI/Prince2 and ITIL certifications
• Strong expertise in Customer Identity Management platforms such as Ping, ForgeRock, Azure AD B2C, or Okta, and modern identity protocols
• Proven experience leading multinational teams in complex stakeholder environments
• Solid understanding of digital customer platforms, API ecosystems, and integration patterns
• Demonstrated strategic thinking, leadership maturity, and customer-centric mindset
• Excellent communication skills to engage both technical and non-technical audiences

Location: Geylang Bahru
Working Days/Hours: 8am – 5pm, 5/6 work days on alternate rotation (including weekends)
Salary Range: Up to $3,500 (depending on experience) + Commissions + VB

We are seeking a compassionate, organized, and professional Funeral Director to join our team. The successful candidate will manage all aspects of funeral services, ensuring a respectful, smooth, and meaningful experience for the families we serve. The role requires a high degree of empathy, attention to detail, and cultural sensitivity, especially within Singapore’s multi-religious and multi-ethnic society.

Responsibilities

• Meet and liaise with families to understand their requirements
• Advise families on funeral service options and related matters
• Coordinate logistics, manpower, and setup for funeral services
• Ensure all legal, cultural, and company guidelines are adhered to

Requirements

• No experience required, training provided
• Prior Sales (insurance/B2C) or customer facing experience (advantage)
• Minimum GCE 'O' Levels and above
• Open to night standby duty.

Email resume to chiewjie@recruitlync.com or WhatsApp +65 87848422 (No calling, thanks!)

Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

About Company:

Our Company is a full-service gaming entertainment marketing agency that believes in forging meaningful connections between brands, creators, and fans. Our value proposition lies in our ability to connect products and services with audiences in culturally relevant ways, generating next-generation impressions that truly resonate with the gaming community.

Job Overview:

We are seeking a seasoned and connected Sales & Accounts Director to lead our client acquisition and relationship management efforts. This role is ideal for a commercially driven professional with an existing network of brand, agency, and industry contacts that can be activated to drive immediate sales opportunities.

As a senior leader, you will shape and execute our sales strategy, close key deals, and foster long-term partnerships across the gaming and entertainment ecosystem. The ideal candidate thrives in a fast-paced, culturally fluent environment and brings both strategic oversight and hands-on execution to the table.

Key Responsibilities:

Leverage Existing Network

Activate your established relationships with brands, agencies, media partners, and gaming stakeholders to open doors, secure meetings, and drive high-value partnerships from day one.

Strategic Sales Leadership

Design, implement, and optimize overarching sales strategies to drive revenue growth, expand market reach, and position company as a leading force in gaming entertainment.

Client Acquisition & Retention

Identify, pursue, and close new business opportunities while nurturing long-term, trusted client relationships through outstanding service and impactful results.

Business Development Execution

Oversee the full sales cycle—from lead generation and pitch creation to contract negotiation and deal closure—with a focus on scalability and profitability.

Proposal & Deal Structuring

Lead the creation of strategic proposals, customized pitch decks, and pricing models aligned with client goals and company’s capabilities.

Cross-Functional Integration

Partner with creative, strategy, talent, and production teams to ensure seamless integration of client goals into deliverables and campaign execution.

Revenue Forecasting & Reporting

Own sales forecasting, track key metrics, and deliver regular performance insights to the executive team. Drive business growth through new business development, upselling, and securing strategic partnerships.

Sales Process Optimization:

Continuously evaluate and refine internal sales and account management processes to enhance efficiency, scalability, and client satisfaction.

Team Development

Mentor junior team members, set KPIs, and help scale the sales and accounts function as the company grows.

Qualifications

 Fluency in English; proficiency in additional languages is a plus.

 1–2 years of experience in sales, business development, or client servicing within a gaming, digital entertainment, or creative agency environment.

 Proven track record of generating revenue through an established network of contacts.

 Deep understanding of the gaming, esports, creator economy, and digital culture.

 Strong executive presence with excellent negotiation, communication, and presentation skills.

 Highly organized, self-driven, and results-oriented with a strategic mindset.

 Comfortable navigating ambiguity and leading in a fast-paced, ever-evolving industry.

 Experience leading cross-functional teams and managing complex projects.

 Entrepreneurial spirit and strong commercial instincts.

 Exceptional organizational skills and attention to detail.

Working hours:

Mon to Fri, 11am to 7pm

Project Manager / Director

We are seeking an experienced and results-driven Project Manager / Director to lead and oversee construction projects from planning through completion. The successful candidate will be responsible for managing all aspects of project execution, ensuring projects are delivered safely, on time, within budget, and in accordance with quality standards.

Candidates with proven experience in school, nursing home, and factory construction projects will be highly preferred.

Key Responsibilities

• Lead and oversee the planning, execution, and completion of construction projects from inception to handover.

• Report directly to Management and provide regular updates on project progress, risks, budgets, and resource requirements.

• Manage multiple projects concurrently while ensuring project objectives, timelines, and quality standards are achieved.

• Develop, monitor, and update project master programmes, identify critical paths, and implement recovery plans when required.

• Lead project teams, site management staff, consultants, subcontractors, and suppliers to ensure smooth project execution.

• Review project schedules, manpower deployment, procurement plans, and resource allocation to maximize efficiency and productivity.

• Monitor project costs, budgets, variations, and claims to ensure financial targets and profitability are achieved.

• Coordinate with clients, consultants, authorities, and relevant stakeholders to resolve technical, contractual, and operational matters.

• Ensure compliance with all statutory requirements, safety regulations, quality standards, and company policies.

• Conduct regular site visits, project reviews, and progress meetings to identify issues and implement corrective actions.

• Oversee contract administration, tender evaluations, procurement activities, and project documentation.

• Drive continuous improvement initiatives and maintain high standards of project delivery and client satisfaction.

• Mentor and develop project team members, fostering a positive and high-performance working environment.

• Perform any other duties assigned by Management.

Job Requirements

• Degree in Civil Engineering recognized by the Professional Engineers Board (PEB) and Building and Construction Authority (BCA) Singapore.

• Minimum 10 years of relevant experience in building construction projects, with at least 5 years in a managerial or leadership position.

• Proven track record in managing school, nursing home, and factory construction projects locally.

• Experience with main contractor projects will be an advantage.

• Strong knowledge of construction methodologies, project planning, budgeting, contract administration, and project controls.

• Familiar with local authority requirements, building regulations, and workplace safety regulations.

• Strong leadership, decision-making, problem-solving, and stakeholder management skills.

• Excellent communication and interpersonal skills with the ability to manage clients, consultants, subcontractors, and project teams effectively.

• Ability to work independently in a fast-paced environment and manage multiple priorities.

Job Description

We are seeking a highly motivated and experienced Project Manager / Project Director to lead, manage, and oversee project operations from planning through completion. The successful candidate will be responsible for ensuring projects are delivered on time, within budget, and in accordance with quality, safety, and regulatory requirements.

Key Responsibilities

• Lead project planning, execution, monitoring, and completion.
• Develop project schedules, budgets, resource plans, and implementation strategies.
• Manage project teams, subcontractors, consultants, and suppliers.
• Coordinate with clients, stakeholders, and regulatory authorities.
• Monitor project progress and ensure timely delivery of project milestones.
• Identify and mitigate project risks and issues.
• Manage project costs, procurement activities, and contract administration.
• Ensure compliance with company policies, industry standards, and statutory regulations.
• Prepare project reports, presentations, and documentation for management review.
• Provide leadership, guidance, and mentorship to project team members.
• Build and maintain strong client and stakeholder relationships.
• Support business growth and strategic project initiatives.

Requirements

• Bachelor's Degree in any field, Construction Management, Business Administration, Project Management, or a related discipline.
• Minimum 5 years of relevant experience for Project Manager level.
• Minimum 10 years of relevant experience for Project Director level.
• Strong leadership and project management skills.
• Excellent communication and interpersonal skills.
• Proven ability to manage multiple projects and stakeholders.
• Strong analytical, problem-solving, and decision-making abilities.
• Proficiency in Microsoft Office and project management software.
• Professional certifications such as PMP or equivalent will be an advantage.
• Able to workday or night shift.
• Willing to work 6 days

Send your resume to: royalsuneng@gmail.com
Contact: +65 6896 5341

Singapore Food Services Pte Ltd  is the latest venture under The Plattering Co. Pte Ltd, known for its beautiful grazing tables and creative catering buffet setup displays, sharing platters, bowls and bentos and unique catering setups. Singapore Food Services Pte Ltd aims to deliver innovative and delightful halal catering solutions, building upon the legacy of excellence established by The Plattering Co. Pte Ltd

As we continue to expand, we are seeking a dynamic and results-driven Catering Sales Manager to lead and grow our catering sales for both halal and non-halal brands. This role is responsible for generating new business, leading the sales team, maintaining client relationships, and ensuring that all events reflect the highest standards of service and cultural sensitivity. The ideal candidate will have a strong background in food & beverage sales, excellent interpersonal skills, and an understanding of dietary requirements and cultural considerations related to halal catering.

Key Responsibilities:

Sales & Business Development:

• Develop and execute sales strategies to grow halal and non-halal catering services.

• Identify and pursue new business opportunities through networking, cold calling, online platforms, and industry events.

• Build strong relationships with corporate clients, event planners, religious organizations, wedding clients, and other key markets.

• Prepare and present customized proposals and catering packages based on client needs and budget.

• Keep abreast of tender opportunities, plan and submit proposals. 

• Work closely with the marketing team to support marketing campaigns.

Client Management:

• Act as the main point of contact for clients from initial inquiry through to post-event follow-up.

• Ensure clear communication with clients regarding dietary needs, cultural preferences, and service expectations.

• Coordinate tastings, site visits, and meetings as required.

• Build rapport with clients to grow long term business.

Event Coordination & Support:

• Work closely with operations, kitchen, and logistics teams to ensure client requirements are accurately executed.

• Provide detailed event orders and timelines to internal teams for smooth service delivery.

• Attend events as needed to oversee execution and ensure client satisfaction.

People Management, Reporting & Administration:

• Oversee sales administration, ensuring smooth sales operations. 

• Oversee sales team’s performance and drive sales for sales targets to be met.

• Maintain accurate sales records, client databases, and forecasting reports.

• Report sales performance to the Management

• Meet or exceed monthly and annual sales targets.

Qualifications:

• Minimum 3 years of experience in catering or hospitality sales, with experience in both halal and non-halal segments preferred.

• Strong understanding of halal food practices and sensitivity to cultural and religious requirements.

• Excellent communication, negotiation, and customer service skills.

• Proven track record of meeting or exceeding sales targets.

• Proficient in CRM systems, Microsoft Office Suite, and event management software.

• Ability to work flexible hours including evenings and weekends, depending on event schedules.
  
  

What is the opportunity?

As the Relationship Manager, you will be responsible for building, developing and maintaining long term client relationships by drawing on your already strong personal contact network.

What will you do?

• Providing advice and investment solutions according to relevant legal and compliance requirements and sales efficiency standards and client profiling needs
• Be the brand ambassador for the bank to the clients
• Ensure and abide by the relevant KYC, Due Diligence, AML and Cross border activities and compliance to policies, procedures and regulatory requirements
• Follow and adhere to the bank’s code of ethics and the Cross Border regulations
• Assist in other ad-hoc projects and client related matters
• Deputizing other RMs on ad-hoc basis (if necessary)

What do you need to succeed?

Must-have

• Minimum 8 years’ professional experience successfully advising High Net Worth Clients
• Proven track record in acquisition success and extensive product and investment knowledge
• Outstanding relationship management capabilities with strong analytical, risk management, marketing, communication and interpersonal skills
• Strong knowledge of the Wealth Management industry with deep understanding around the Compliance and Regulatory framework
• Fluency in English and relevant local language skills subject to the respective country teams
• Strong client acquisition, retention and business development skills
• CACS Paper 1 and 2

Nice-to-have

• Degree educated
• Certified ECF qualification is preferred

Job Overview

We are seeking a dynamic and results-driven Marketing Director cum Sales Manager to lead the company’s marketing strategy, student recruitment efforts, branding, social media marketing, and business development activities. The candidate will play a key role in driving enrolment growth, strengthening brand presence, and developing promotional strategies across both traditional and digital platforms.

The ideal candidate should possess strong leadership, sales, and digital marketing capabilities, especially in Chinese social media and content marketing platforms, with strong understanding of the China and Asia market.

Key Responsibilities

Marketing & Branding

• Develop and execute comprehensive marketing strategies to increase brand awareness and student enrolment.
• Manage digital marketing campaigns across social media platforms including XiaoHongShu (小红书), Shi Pin Hao (视频号), Facebook, Instagram, TikTok, and other online channels.
• Create and oversee engaging promotional content, short videos, livestreams, and advertisements.
• Plan and coordinate marketing events, education fairs, workshops, and promotional activities.
• Monitor market trends, competitor activities, and analyse campaign performance.

Sales & Student Recruitment

• Drive student recruitment targets for local and international markets.
• Conduct course consultations and follow up on enquiries to maximise conversion rates.
• Build and maintain relationships with education agents, corporate partners, and external stakeholders.
• Prepare sales reports, forecasts, and recruitment analysis for management review.

Social Media & Content Promotion

• Manage and grow the company’s presence on XiaoHongShu (小红书) and Shi Pin Hao (视频号).
• Develop content strategies to promote programmes and services similar to the company’s products and offerings.
• Work closely with influencers, partners, or content creators to increase online exposure and lead generation.
• Analyse social media engagement and optimise content performance.

Business Development

• Identify new business opportunities and strategic collaborations.
• Develop partnerships with schools, companies, and overseas agencies.
• Support expansion initiatives and new programme promotions.

Team Leadership

• Lead and manage the marketing and sales team to achieve departmental KPIs.
• Provide coaching, training, and performance monitoring for team members.
• Ensure smooth coordination between academic, operations, and marketing departments.

Requirements

• Diploma or Degree in Marketing, Business Administration, Communications, or related field.
• More than 10 years of relevant working experience in marketing, sales, branding, or business development.
• Minimum 6 years of hands-on experience managing new media and social media platforms.
• Strong experience in XiaoHongShu (小红书), Shi Pin Hao (视频号), short video marketing, livestream promotions, and digital content strategies.
• Familiar with China and Asia market trends, consumer behaviour, and marketing strategies.
• Experience in the education industry will be an advantage.
• Strong leadership, presentation, communication, and negotiation skills.
• Creative and knowledgeable in content marketing, short video creation, and online promotions.
• Target-oriented with strong analytical and problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Proficiency in English and Mandarin to liaise with Chinese-speaking clients, students, and partners.

Job Description

• Industry/ Organization Type: Construction Main Contractor
• Position Title: Project Manager/Director (Construction/Healthcare)
• Working Location: South – Queenstown
• Working Hours: 5.5 days / Mon-Fri: 8am-5pm, Sat: 8am-12pm
• Salary Package: Competitive and commensurate with relevant experience
• Duration: Permanent

Key Responsibilities

• Lead and oversee the end-to-end delivery of hospital construction projects, ensuring compliance with healthcare regulations and standards.
• Manage project planning, budgeting, scheduling, and resource allocation, ensuring projects are completed on time and within budget.
• Coordinate with architects, engineers, contractors, and hospital stakeholders to drive project milestones and resolve technical issues efficiently.
• Conduct risk assessments, implement mitigation strategies, and ensure strict adherence to safety, quality, and statutory requirements throughout project phases.
• Review and approve architectural and construction plans, specifications, and procurement to ensure alignment with hospital needs and regulatory guidelines.
• Oversee the preparation and submission of project documentation, progress reports, and handover packages.
• Lead project meetings, manage communication channels, and provide updates to senior management and clients.
• Mentor and manage project teams, fostering a collaborative environment focused on excellence and continuous improvement.
• Ensure smooth project commissioning, closeout, and transition to facility operations, addressing any defects or outstanding issues promptly.
• Undertake any additional responsibilities as assigned by the management team.

APPLY NOW!!!

• Degree in Architecture, Civil Engineering, Construction Management, or related discipline
• Min. 10 years of local project management experience
• Preferably have experience in healthcare sector, with a strong background in hospital construction projects
• Proven leadership in managing large-scale, complex construction projects from inception to completion.
• Strong knowledge of local construction codes, healthcare regulations, and safety practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76688 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Construction Main Contractor
• Position Title: Project Manager/Director (Construction/Healthcare)
• Working Location: South – Queenstown
• Working Hours: 5.5 days / Mon-Fri: 8am-5pm, Sat: 8am-12pm
• Salary Package: Competitive and commensurate with relevant experience
• Duration: Permanent

Key Responsibilities

• Lead and oversee the end-to-end delivery of hospital construction projects, ensuring compliance with healthcare regulations and standards.
• Manage project planning, budgeting, scheduling, and resource allocation, ensuring projects are completed on time and within budget.
• Coordinate with architects, engineers, contractors, and hospital stakeholders to drive project milestones and resolve technical issues efficiently.
• Conduct risk assessments, implement mitigation strategies, and ensure strict adherence to safety, quality, and statutory requirements throughout project phases.
• Review and approve architectural and construction plans, specifications, and procurement to ensure alignment with hospital needs and regulatory guidelines.
• Oversee the preparation and submission of project documentation, progress reports, and handover packages.
• Lead project meetings, manage communication channels, and provide updates to senior management and clients.
• Mentor and manage project teams, fostering a collaborative environment focused on excellence and continuous improvement.
• Ensure smooth project commissioning, closeout, and transition to facility operations, addressing any defects or outstanding issues promptly.
• Undertake any additional responsibilities as assigned by the management team.

APPLY NOW!!!

• Degree in Architecture, Civil Engineering, Construction Management, or related discipline
• Min. 10 years of local project management experience
• Preferably have experience in healthcare sector, with a strong background in hospital construction projects
• Proven leadership in managing large-scale, complex construction projects from inception to completion.
• Strong knowledge of local construction codes, healthcare regulations, and safety practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76688 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

We are seeking a highly skilled IT Audit Director to lead and develop our IT audit and technology risk practice. The role oversees client engagements while supporting revenue growth, profitability, and business expansion.

Candidates with slightly less experience may be considered for a Manager-level role, focusing on leading IT audits and contributing to technology risk advisory services.

As IT Audit Director, you will provide strategic advisory services to clients on IT governance, cybersecurity, data protection, and regulatory compliance, while building a strong team and enhancing the firm’s market presence.

Roles and Responsibilities:

• Develop and implement a risk-based IT audit plan aligned with client and firm objectives.

• Lead and oversee client engagements across IT general controls (ITGC), application controls, cybersecurity, data privacy, business continuity and disaster recovery, and IT governance including vendor management.

• Provide practical, value-added recommendations to improve clients’ risk management and internal control environments.

• Review engagement deliverables to ensure quality, consistency, and compliance with professional standards and regulatory requirements (e.g., SOX, GDPR, ISO 27001, MAS TRM).

• Build and maintain strong client relationships to support retention and identify new business opportunities.

• Contribute to proposal preparation, presentations, and business development initiatives.

• Monitor engagement budgets, timelines, and team utilization to ensure effective delivery and profitability.

• Lead, mentor, and develop managers and team members to enhance technical and leadership capabilities.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field.

• 8–12+ years of experience in IT audit, technology risk, or advisory services, including leadership experience.

• Candidates with 5–7 years of relevant experience may be considered for a Manager-level role.

• Demonstrated experience managing client engagements and contributing to revenue growth.

• Professional certifications such as CISA, CISM, CISSP, CIA, or equivalent.

• Strong knowledge of IT governance and risk frameworks (e.g., COBIT, NIST, ISO 27001).

• Strong analytical, communication, stakeholder management, and project management skills.

If you are ready to join a dynamic team and help businesses succeed while growing your own career, we want to hear from you. Apply now and take the next step in your professional journey with FKT!

Please do NOT include NRIC/FIN or any national identifiers, Photo, DOB, Age and Spouse/Family Information in your CV/Resume and we reserve the right to reject any application that contains the above.  For more details, please refer to our website, www.fookontan.com/careers for our Data Protection Notice for Job Applicants.

We regret to inform that only short-listed candidates will be notified.