Total 5,295 Others construction quality control job vacancies

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Key Responsibilities

• Effective management of escalated customer complaints in achieving fairness for the customer and operational efficiencies for the company
• Deliver MAS FAIR Dealing Outcome #5 - Financial institutions handle customer complaints in an independent, effective and prompt manner – by the efficacy and quality of complaints and dispute resolutions done.
• Turn our customer experience around positively, and in overseeing junior complaint handlers in swift resolution of disputes.
• Conduct investigations of escalated complaints by understanding our range of products offered, working with other business units, and navigating our systems to obtain policy information necessary for dispute resolutions.
• Review root causes of gaps identified and propose improvements.
• Achieve fair dealings and deliver excellent service to complainants in managing their disputes.
• Maintain our Complaint Register, ensuring all cases are followed through to proper closures with accurate documentation of all case files.
• Manage disputes at Dispute Resolution Centres.
• Participate in service improvements projects.
• Preparing management reports.
• Knowledge of all life, investment linked and health insurance products under the company.
• Knowledge of regulatory requirements for sales process, FDO, PDPA and FIDReC arbitration legal process.
• Ensure compliance with all applicable laws and regulations relating to the above functional activities. 

Key Decisions within the Role

• Assessment of complaints (based on investigation findings performed in collaboration with relevant stakeholders) to determine if there was a valid lapse committed by us.
• Sign-off on case resolutions proposed by junior complaint handlers.
• Propose resolutions for cases handled at Dispute Resolution Centres.
• Financial authorisation limits as per the Delegation of Authority approved by the Board.

Team

• Direct accountability for 3 staff.

Requirements

Experience

• At least 4 years of experience in Customer Service.
• Good oral and written communication skills.
• Good command of English, both oral and written.
• Good customer service skills.
• Good problem-solving skills.
• Good time management skills.

Education

• Academic: Degree / diploma (preferred)

Key Stakeholders

External:

• Customers (of Singlife’s individual life & health insurance businesses) and their servicing advisers.
• Law firms engaged by our customers.
• Regulatory bodies, e.g. Monetary Authority of Singapore (MAS), Central Provident Fund Board (CPF Board), Ministry of Health (MOH) etc.
• Dispute Resolution Centres, e.g. Financial Industry Dispute Resolution Centre (FIDReC), Consumers Association of Singapore (CASE), Small Claims Tribunal (SCT) etc.

Internal:

• All relevant stakeholders involved with the complaints (e.g. Compliance, New Business, Underwriting, Claims, Policy Servicing, Premium Management, Actuarial, Products, Corporate Communications etc)

Greentech International is a dynamic and growing distributor of cutting-edge industrial automation and control systems in Singapore. We partner with leading global brands Schneider to provide high-quality PLCs, HMIs, SCADA systems, drives, and motion control solutions to a diverse range of industries, including manufacturing, electronics, food & beverage, and logistics.

Job Summary

We are seeking a results-driven Sales Engineer who is both technically proficient and commercially astute. You will be the key technical expert and primary point of contact for our clients, responsible for understanding their automation challenges and proposing optimal control system solutions from our portfolio. Your role is critical in bridging the gap between our advanced products and our customers' application needs, ensuring we deliver exceptional value and build long-term partnerships.

Key Responsibilities

Business Development & Sales:

· Identify and pursue new sales opportunities within Singapore.

· Develop and maintain a robust sales pipeline to achieve and exceed sales targets.

· Prepare and deliver compelling technical presentations, proposals, and quotations.

· Negotiate contracts and close sales, managing the entire sales cycle from lead to order.

· Conduct market research to identify trends and new potential applications for our products.

· Work closely with customers to understand their technical requirements and process challenges.

· Recommend and design appropriate control system architectures (e.g., PLC-based systems, HMI integration, network topologies).

· Provide pre-sales technical support, including product demonstrations, proof-of-concepts, and feasibility studies.

· Liaise with our technical team and principal suppliers to develop the best technical solutions for complex projects.

· Build and maintain strong, long-lasting relationships with key decision-makers, engineers, and project managers at existing and new client accounts.

· Provide regular updates and after-sales support to ensure high levels of customer satisfaction.

· Act as the primary technical contact for customers, ensuring their needs are met and issues are resolved promptly.

· Collaborate with the internal sales, marketing, and engineering teams to align strategies and share market insights.

· Provide feedback from the field to management on product performance, competitor activities, and market demands.

Qualifications & Experience

· Diploma/Degree in Electrical/Electronics/Mechatronics Engineering or a related field.

· Minimum of 2-3 years of experience in a Sales Engineer, Application Engineer, or similar technical sales role, preferably within the industrial automation, control systems, or components distribution industry.

· Candidates with a strong technical background in control systems (e.g., as an Automation/Control Engineer) looking to move into a sales role are strongly encouraged to apply.

Technical Competencies & Skills

· Essential Technical Knowledge: Strong understanding of control system components such as PLCs (e.g., Siemens, Mitsubishi, Allen-Bradley), HMIs, SCADA, Variable Frequency Drives (VFDs), and motion control.

· Sales Acumen: Proven track record of meeting or exceeding sales targets. Ability to manage the full sales cycle.

· Problem-Solving: Excellent analytical and problem-solving skills to address complex customer application issues.

· Communication: Outstanding verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.

· Interpersonal Skills: A strong team player with high emotional intelligence, capable of building rapport and trust with customers and colleagues.

· Self-Motivation: Highly driven and able to work autonomously with minimal supervision, a key trait for success in an SME environment.

· Proficiency in MS Office Suite; experience with a CRM is a plus.

Job Summary
We are seeking a dedicated and certified Pest Control Technician to join our team. The successful candidate will be responsible for implementing vector control measures to prevent and manage vector-borne diseases in various environments.

Key Responsibilities

• Conduct site inspections and carry out vector surveillance.
• Apply appropriate vector control methods including fogging, larviciding, and residual spraying.
• Maintain records of control activities and findings.
• Adhere to safety protocols and standard operating procedures.
• Report any environmental issues or potential vector breeding grounds.
• Coordinate with team members and supervisors to ensure effective execution of control programs.
  
  Requirements
• Candidates with no experience are welcome
• Workplace literacy and numeracy proficiency in reading, listening, and numeracy.
• Preferably with driving license.
• Must be able to work in various outdoor environments.
• Minimum N Level education or equivalent.
  
  

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review and prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.
• Lead the quality effort to identify key process and quality improvement in nonconformances (NCR) and rejects.
• Managing and monitoring to ensure organization compliance with Trade, Environmental Health and Safety requirement.
• Perform other duties as requested by management .

Requirement

• Min Diploma in Electrical Engineering, Mechanical Engineering or relevant
• Min 3 years of experience in Manufacturing/EMS/Semiconductor industry
• Knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. e regWret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

SUMMARY:

The Training and Quality Assurance Officer is responsible for ensuring the company maintains and adheres to vehicle engineering maintenance policies, procedures & standards and effectively monitors adherence through regular audits to ensure compliance as well as providing an engineering training service to the Singapore engineering function and assisting in the specification of new vehicles and components, working with the manufacturers to ensure the correct product is delivered on time, to specification and is fit for purpose. The role requires close liaison with staff members at all levels across the business and with the Land Transport Authority (LTA) approved assessors and auditors.

PRINCIPAL RESPONSIBILITIES AND AUTHORITIES:

• Support the business, particularly the Engineering Director, with engineering compliance, Health and Safety and vehicle maintenance audit requirements;
• Coordinate an on-going schedule of internal engineering maintenance audits centred on monitoring compliance with LTA requirements;
• Provide the senior executive with regular updates on engineering maintenance audit reports, and if issues exist adopt a supportive and coaching approach to ensure that issues are rectified and to prevent recurrence;
• Perform follow-up audits to ensure audit recommendations have been implemented;
• Work with purchasing staff to establish quality requirements from external suppliers;
• Ensure vehicle inspection and repair processes meet international and national standards;
• Identify ways to reduce waste and increase efficiency;
• Monitor performance by gathering relevant data and producing statistical reports;
• Generate and publish reports that summarise engineering maintenance compliance audit findings, safety issues and contractor performance as well as identify any key issues that need to be brought to management’s attention;
• Generate, develop and integrate preventative maintenance and servicing schedules;
• Identify technical issues arising from operational experience and generate solutions either internally or through the vehicle manufacturer;
• Conduct complete cost analysis investigations identifying and implementing improvements including (but not limited to) monitoring the life span of high value units and analysis of early life failures;
• Devise, review and continuously update vehicle diagnostic procedures, work systems and overhaul procedures;
• Identify training requirements covering new technology at both depot shop floor and management level. This will involve supporting the implementation and delivery of training across the business;
• Responsible for producing monthly management reports summarising breaches of engineering compliance, safety issues, and identifying key issues that need to be brought to management’s attention;
• Provide technical support and guidance to front-line engineering to resolve vehicle problems;
• Establish and maintain provision of correct tooling and diagnostic equipment best suited for the depot staff and technician use. Ensure provision of training in the use of the equipment and provide front-line support as required by users of the tools and equipment;
• Support the accreditation of the ISO standards within the business;

Specification and Parts Quality

• Understand the business requirements of Singapore specification buses;
• Liaise with vehicle manufacturers and suppliers on matters related to reliability and quality; and
• Work closely with the Engineering Manager to ensure that buses and their component parts are performing to specification at acceptable cost.

Quality Management Standards

• Have a working knowledge of quality management standards;
• Undertake audits at Tower Transit Singapore;
• Follow up on non-conformance and assist in providing compliance solutions; and
• Liaise with external qualification bodies and assist as necessary in their audits.

REQUIREMENTS:

• Degree in Mechanical Engineering or equivalent with at least 2 years of engineering audit experience in an automotive industry or a Diploma with at least 5 years experience.
• Flexibility in working hours to ensure commitments to operational requirements are fulfilled;
• Remain up to date with any new engineering or health and safety legislation, or policy that may affect the working environment or vehicle maintenance regime;
• Appropriate trades qualifications;
• Experience and thorough knowledge of bus maintenance;
• Qualified Auditor;
• Experience working at a senior compliance/audit level ideally within the transport industry with a demonstrated track record of results;
• Demonstrated leadership and motivation skills;
• Build strong working relationships both internally and externally;
• Strong communication skills, both written and oral, with ability and confidence to undertake group presentations;
• Computer literate with relevant experience in diagnostics and repair software;
• Understanding or a willingness to learn bus depot operational procedures and working practices; and
• Candidate with ACTA certification would preferred.

The Executive, Fleet Quality is a critical role focused on ensuring our fleet remains in peak condition through meticulous damage assessment and effective partner workshop management.

How You Will Make An Impact 

• Accident & Damage Claims Processing for the day-to-day of assigned accident and damage cases, including liability assessment, quotation generation, updating of case trackers and handover for billing.

• Support Workshop Management in oversight of vehicle repair progress and throughput across external and fleet partner workshops. Identify and flag anomalies or outliers in workshop delivery schedules or repair quality to maintain fleet availability.

• Workshop Repair Coordination in reviewing, negotiating and approving the quotation to facilitate timely repairs. Provide support in sourcing parts from alternative suppliers in the event of shortages or when more cost-effective options are available. Ensure the Rates Card is kept up to date for accurate usage tracking and billing purposes.

• Manage accident and claims matters by coordinating with insurers and fleet partners for cases of late/non-reporting or breach of policy conditions to facilitate accident reporting.

• Perform Damage Detection through an AI-driven system, including the review of damage images, verification of billable damage, and preparation of quotations for newly identified damages to support investigation and billing purposes.

• Provide Support for Mutual Settlement Processes by liaising with FLASH and updating case progress. Facilitate mutual settlements where possible, and assist with user correspondence, document execution, and notifications to insurers and fleet partners to ensure successful settlement outcomes.

• Invoice Record and Filing, to update, reconcile and file all invoices received from fleet partners and external workshops against the relevant case sheets, trackers and upload into the filing system.

What Makes You A Great Fit

• Intermediate vocational knowledge of motor insurance or automotive workshop environments (typically 2+ years of experience).

• Technical proficiency in assessing vehicle damage and preparing repair cost estimations.

• Clear and professional communication skills to influence and collaborate with both internal teams and external stakeholders.

• Detail-oriented mindset with the ability to identify discrepancies in technical reports or insurance claims.

• Adept at using MS Excel/Google Sheets for data tracking and reporting.

• Strong personal alignment with our GetGo Values: Driven by Purpose; Stay Curious and Humble; Collaborate with Empathy; Make it Better; Get It Going!

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities:

• Handle customer complaints, returns, and improvement requests; monitor progress and ensure efficient resolution.
• Coordinate customer audits, QA visits, and surveys, including follow-up activities to address findings.
• Manage customer requests and maintain relevant customer satisfaction metrics.
• Collaborate with cross-functional teams to resolve quality issues and meet customer requirements, driving product quality improvements.
  

Requirements:

• Minimum Bachelor's degree in Electronics Engineering, Electrical Engineering, Material Science, Chemistry and Physics.
• Basic understanding of semiconductor technology.
• >3 years’ relevant experience in module process/integration and/or quality field handling customer.
• Knowledge of problem solving (8D methodology), statistical techniques, production part approval process (PPAP) and planning/project management is an advantage
• Knowledge of ISO9001/ISO/TS16949 or VDA6.3 standards and audit handling/experience is preferred
• Strong project management skills and ability to plan effectively.
• Excellent communication and negotiation skills; capable of effective collaboration with external partners and customers.
• Proficiency in presentation skills.