Total 12,120 Senior Executive admin executive job vacancies

Business Development: Actively hunt for new clients (restaurants, hotels, cafes, and caterers) to expand our market reach.

Account Management: Build and maintain strong relationships with existing F&B clients, ensuring consistent order flow and high satisfaction.

Product Expertise: Confidently present our catalog of frozen, chilled, and dry Japanese food products, explaining seasonal highlights and culinary uses.

Sales Targets: Meet and exceed monthly and quarterly sales quotas.

Order Fulfillment: Coordinate seamlessly with logistics and warehouse teams to ensure on-time and accurate deliveries.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

• Identify online marketing opportunities to increase property visibility and awareness

• Keeping abreast with online market trends and new developments

• Actively monitor competitors’ pricing and marketing programs

• Support and give advice on any-related digital / online initiatives

• Develop annual digital marketing strategy for the hotel

• Produce videos and/or prints for media marketing purposes

- Any other duties/tasks as requested by management

• Diploma or Degree in Accounting, Finance, or a related discipline
• Minimum 1–3 years of relevant accounting experience (SME experience preferred)
• Hands-on experience using accounting software (e.g., Zoho, MYOB), including data entry, financial reporting, reconciliations, and supporting full-cycle accounting activities
• Knowledge of Singapore GST regulations and basic tax requirements
• Proficient in Microsoft Excel and other Microsoft Office applications
• Strong attention to detail, well-organised, and able to meet deadlines
• Good communication and interpersonal skills
• Ability to work independently and as part of a teamAble to start work on short notice preferred
• Overtime may be required. Candidates who are able to work overtime will be preferred.
• Able to work independently with minimum supervision.
• Secondary diploma or equivalent education required
• Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint
• Good command of English. writing & speaking.
• Please email your resume to admin@gventengineering.com

· Processing and co-ordinating of FMCG items to external and internal customers

· Processing and co-ordinating of overseas orders for export

· Liaise with Central Kitchen, freight forwarder, overseas external customers and cross department on overseas orders

· Packing of FMCG & overseas orders

· Inventory control and monthly stocktaking

· Maintain and manage store cleanliness, tidiness, etc

· Maintain administration duties for the logistics department, e.g. schedule, leave, cash cards

· Assist with all other logistics duties assigned by Manager

Job Requirements

· Minimum of GCE ‘O’ or ‘A’ level/Diploma

· Preferably some related working experience

· Ability to stand, sit or walk for extended periods of time

· Able to grasp, lift and/or carry up to 50 lbs as needed

· Able to communicate effectively with colleagues, suppliers / vendors

· Organized, resourceful, proactive, reliable, strong attention to details

· Has good follow up

· Good communication and strong time management skills

· Proficient in Excel, Word, Outlook

· Highly motivated, meticulous and takes initiative

· Willing to go extra mile

Willing to start work from 6:30am.

We’re looking for a motivated and dynamic Sales Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset. Enjoy a competitive salary, attractive commissions structure and great perks — including transport allowance, mobile phone, and laptop. 

In this role you will be responsible for:

• Drive Revenue: Achieve and exceed monthly/quarterly sales targets by proposing the company's products and services at optimised pricing levels.
• Market Intelligence: Maintain a deep understanding of market trends, industry benchmarks and competitor movements to effectively position Rentokil Initial’s unique value propositions.
• Prospect Generation: Actively prospect, develop a healthy sales pipeline and execute strategic market development initiatives.
• Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
• Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer’s’ queries in accordance with company policy.
• Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
• Cross-Functional Collaboration: Coordinate with Operations, Customer Service, and Finance departments to ensure seamless service execution and collection of payment.
• Agility: Maintain flexibility to support the broader business on ad-hoc projects and urgent operational tasks as required.

The ideal candidate will possess:

• Experience: Proven track record in B2C/& B2B sales, business development, or outdoor sales (experience in service industries, pest control, or hygiene is a strong advantage).
• Skills: Strong negotiation, presentation, and relationship-building skills.
• Attributes: Highly agile, resilient, and comfortable conducting hands-on on-site inspections at client premises.
• Tech-Savvy: Comfortable utilising modern systems and mobile sales tools to track KPIs.
• Mobility: Possess a valid driver’s license and own transport for frequent client visits in outstations.

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial Ipoh. 

No. 22A & 26 Lebuh Perusahaan Klebang 9, Kawasan Perusahaan Klebang IGB, 31200 Chemor, Perak.

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

Reporting to the Senior Finance Manager, you will be responsible for the end-to-end finance operations and management account preparation for Polisea Labuan Ltd, the insurance arm of PolicyStreet Group.

Key responsibilities include:

Financial Reporting & Month-End Closing
• Responsible for the month-end, quarter-end and year-end closing activities, including preparation of management account packs, financial statements and regulatory submission.
• Maintain and ensure completeness and accuracy of general ledger records.
• Prepare balance sheet schedules, debtor and creditor statements of accounts and perform account reconciliations.

Accounts Payable & Treasury
• Prepare payment submissions and ensure proper supporting documentation.
• Perform bank reconciliations and maintain proper controls over cash transactions.

Audit, Compliance & Process Improvement
• Liaise with external auditors, company secretaries and regulators in supporting statutory audit and regulatory filing processes.
• Assist in implementing of new accounting software, accounting policies and internal controls 

• Degree in Accounting or professional qualification.
• Candidates who are currently pursuing professional accounting qualifications are encouraged to apply
• 3–6 years of experience in financial reporting, month-end close, and management accounts.
• Preferred: Experience in general insurance, reinsurance, or general takaful, with exposure to IFRS 17.
• Open to audit background, specifically Financial Institutions (Insurance) clients, OR finance reporting experience in SaaS, fintech, or digital platform businesses with subscription-based revenue/deferred revenue models.
• Strong understanding of financial statements, reconciliations, and audit/regulatory reporting.
  

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities to experience continuous and rapid growth as well as skills enhancement. 
• Collaboration with an energetic team, that makes the work and learning a lot more fulfilling and fun.
• We also have a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

JOB DESCRIPTION

• Manage end-to-end recruitment and staffing activities for both local and foreign employees, including sourcing, screening, interviewing, onboarding, and offboarding processes.
• Maintain accurate employee records, HR documentation, and personnel databases, ensuring compliance with company policies and statutory requirements.
• Oversee the administration of staff accommodation for foreign employees, including coordinating with appointed HDB realtor for suitable dormitories, managing tenancy agreements and renewals, monitoring occupancy, utilities usage and payment and ensuring compliance with MOM accommodation requirements, and company policies.
• Coordinate with various departments to facilitate effective communication and collaboration on HR-related matters.
• Assist in addressing employee relations issues, including handling grievances, conducting preliminary investigations, and supporting disciplinary processes in accordance with company policies.
• Coordinate and administer employee training and development programmes to support workforce competency and professional growth.
• Liaise with employment agencies on matters relating to the application, renewal, cancellation, and repatriation of foreign employees’ work permits.
• Submit online applications to the Ministry of Manpower (MOM) for foreign worker levy waivers during employees’ home leave periods.
• Process applications with MOM for levy concessions or conversions when foreign employees successfully obtain relevant certifications, including the ITE Healthcare (Home Care) qualification.
• Serve as the key liaison with government agencies and external stakeholders, including MOM, the Ministry of Health (MOH), Agency for Integrated Care (AIC), the Singapore Nursing Board (SNB), embassies, and other relevant authorities on matters relating to employment and foreign workforce management.
• Administer insurance claims and coordinate with insurers as required.
• Compile and prepare payroll-related information for submission to the Finance/Accounts Department.
• Update relevant authorities and systems, including the Intermediate and Long-Term Care (ILTC) sector databases, regarding staff appointments, resignations, and employment status changes.
• Ensure timely updates of foreign employees’ residential addresses with MOM and maintain compliance with regulatory requirements.
• Submit mandatory surveys online, including MOM Labour Market Survey.
• Participate as a member of the Cybersecurity Committee, supporting the development, implementation, and promotion of cybersecurity policies, staff awareness initiatives, and compliance requirements across the organization.
• Manage official correspondence and administrative communications for the nursing home.
• Perform any other duties and responsibilities assigned by the Chief Operations Executive and Management Committee.

QUALIFICATION/ EXPERIENCE

• Diploma or Degree in Human Resource Management, Business Administration, or a related discipline.
• Familiarity with Singapore employment regulations, particularly MOM policies and foreign workforce administration.
• Experience in healthcare, nursing home, or community care settings is preferred.
• Good communication, writing and interpersonal skills.
• A team player with a strong sense of responsibility & self-motivation to get tasks done independently.
• Ability to handle confidential information with professionalism and discretion.
• Working 8 am to 5 pm (Mon – Fri); Alternate Sat 8 am to 12 noon.

Job description

We are looking for the right candidate for the position of QA Assistant / Executive to grow with us. You will be responsible for:

• Assist in implementation and management of food safety (HACCP & ISO 22000) & quality assurance programmes in Central Kitchen & outlets (local & overseas)
• Training of staff in Standard Operating Procedures (SOPs), food hygiene and food handling techniques
• Assist in QA testing programme and new product development
• Conduct regular inspections
• Conduct investigations on customers’, outlets’ and Central Kitchen’s feedback
• Ensure all SOPs are adhered to at Central Kitchen & outlets
• Liaise with vendors/contractors on maintenance matters pertaining to food safety/QA issues

Job Requirements

• Minimum Diploma in Food Science & Technology or related field
• Preferably 3 years of working experience in the QA field in the F&B industry
• Able to write and converse well in both English & Chinese due to operational needs
• Highly motivated, meticulous and takes initiative

Job Description

• Oversee and manage selected outlet’s chief chefs and kitchen staffs
• Recruiting of new staffs for outlets
• Ensure proper SOPs and HACCP standards are carried out
• Maintains food quality and safety standards
• Ensure proper maintenance of the kitchen within each outlet
• Ensure that all activities conform to HACCP & AVA guidelines
• Creation of new dishes at appropriate time

Job Description

• Oversee and manage selected outlet’s chief chefs and kitchen staffs
• Recruiting of new staffs for outlets
• Ensure proper SOPs and HACCP standards are carried out
• Maintains food quality and safety standards
• Ensure proper maintenance of the kitchen within each outlet
• Ensure that all activities conform to HACCP & AVA guidelines
• Creation of new dishes at appropriate time

Job Description

We are seeking a proactive and detail-oriented Procurement Executive with experience in the water industry to support the Company’s purchasing operations. The role involves supplier evaluation, sourcing, negotiation, purchase order management, and close coordination with project and service teams to ensure timely and compliant procurement.

Key Responsibilities

• Evaluate suppliers regularly to ensure approved vendors can meet the Company’s purchasing requirements, particularly for water treatment equipment, materials, services, logistics, and supply chain support.
• Obtain quotations and negotiate contracts, commercial terms, pricing, and delivery schedules with suppliers, vendors, contractors, freight forwarders, and logistics providers.
• Generate and issue Purchase Orders (POs) to suppliers, vendors, and contractors in a timely and accurate manner.
• Monitor Purchase Order delivery status, shipment schedules, and logistics arrangements, while liaising with colleagues on procurement progress and updates.
• Coordinate import/export shipments, freight arrangements, customs clearance, and delivery schedules to ensure timely material availability for projects and service activities.
• Maintain accurate procurement, logistics, and shipment records and documentation, ensuring compliance with company policies and procedures.
• Liaise with project and service teams on procurement-related issues, delivery timelines, shipment coordination, and technical requirements.
• Resolve procurement, logistics, and shipment discrepancies to support smooth project execution and operational continuity.
• Work closely with suppliers and logistics partners to optimize inventory availability, transportation efficiency, and cost control

Requirements

• Diploma or Degree in Supply Chain Management, Procurement, Business Administration, Engineering, or related field

• Minimum 2–3 years of procurement experience, preferably in the water industry

• Familiar with water treatment equipment, chemicals, spare parts, and subcontractor sourcing

• Strong negotiation, communication, and vendor management skills

• Detail-oriented, organised, and able to work independently

• Proficient in Microsoft Office

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

- Any other duties/tasks as requested by management.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

Key Responsibilities:

1. Client Engagement and Relationship Management

• Proactively identify and develop new business opportunities
• Build and nurture strong relationships with potential and existing clients
• Negotiate and close sales contracts while ensuring client satisfaction

2. Market Intelligence and Strategic Insights

• Stay continuously informed about industry trends and market developments
• Conduct regular market research and competitive analysis
• Identify emerging opportunities for business expansion

3. Cross-Functional Collaboration

• Work closely with operations team to ensure seamless customer order fulfillment
• Collaborate effectively across different departments to align strategic goals

4. Reporting and Administrative Support

• Prepare and compile sales reports and performance data
• Monitor sales records and their status
• Managing export shipments to ensure timely and efficient delivery
• Perform any additional duties as assigned by the reporting manager

Requirements:

• Possess either a Diploma or Degree in Business Administration, and other relevant fields with minimum of 2-3 years of relevant work experiences
• A strategic communicator with strong negotiation skills who excels at developing and closing business opportunities
• A results-oriented and proactive performer who is market-sensitive and consistently drives towards achieving business objectives
• A team player who thrives in fast-paced environments, demonstrates self-motivation, and contributes effectively to collaborative team settings
• Flexibility to work extended hours as needed to meet business demands, and client needs
• Candidates with extensive experience may be considered for more senior roles, with compensation adjusted accordingly.

Company Overview

ISETAN (SINGAPORE) LIMITED is a retail company operating in Singapore, specializing in providing quality products and services to customers through its department stores.

Job Summary

Manage and coordinate property maintenance, renovations, and tenant relations to ensure operational efficiency, safety compliance, and budget control within the facility.

Responsibilities

• Schedule and oversee preventive maintenance, inspections, and repairs to ensure building systems operate efficiently and safely
• Coordinate renovation and construction activities with contractors and tenants to meet project timelines and quality standards
• Maintain detailed records of maintenance activities, M&E systems, and building assets for operational transparency and compliance
• Support energy-saving and waste management initiatives to promote sustainability within the property
• Ensure adherence to safety and compliance protocols, including emergency and fire safety procedures, to protect occupants and assets
• Manage maintenance budgets and monitor timely recovery of rental and utility costs to optimize financial performance
• Address tenant issues promptly and maintain accurate records to enhance tenant satisfaction and retention
• Supervise staff performance and training to maintain high operational standards and team effectiveness
• Perform additional duties as assigned by the Property Manager to support overall property management objectives

Required competencies and certifications

• Diploma in Facilities Management, Building Services, or related field
• Minimum 3 years of experience in property or facilities management
• Knowledge of building systems, safety regulations, and vendor management

Preferred competencies and qualifications

• Strong coordination, communication, and problem-solving skills demonstrated through managing property operations and stakeholder interactions

About the Role

This is a dual-channel commercial role responsible for running both the sales and supply sides of Carousell Mobile Malaysia's online operations. You will handle all inbound buyer chats to convert sales, and all inbound supplier chats via Qontak to secure supply collection — then log every conversion in detail into Google Sheets for the operations team to process.

You own the front-end of both channels. Once a supply collection is confirmed, you hand off to the operations team for physical pickup and fulfilment. This role suits someone who is organised, fast with communication, commercially sharp, and takes full ownership of their numbers across both directions.

What You Will Do

Sales — Buyer Chat Handling & Conversion

• Manage all inbound buyer chats across online platforms (Carousell, Lazada, and others)

• Respond promptly and professionally to queries on product condition, warranty, pricing, and delivery

• Convert inbound leads into confirmed sales through clear, persuasive communication

• Handle objections confidently and guide buyers toward a purchase decision

• Identify opportunities to upsell higher-value devices or suggest relevant alternatives

• Execute follow-ups on cold or pending leads to recover lost conversions

• Execute WhatsApp broadcast campaigns to past buyers with relevant offers

Supply — Supplier Chat Handling & Collection Conversion

• Manage all inbound supplier chats via Qontak (Carousell Mobile Sellto, Lazada, and other supply channels)

• Respond to seller enquiries on pricing, device grading, and collection process

• Convert supplier leads into confirmed supply collection appointments

• Coordinate collection handoff to the operations team once supplier is confirmed

• Follow up on pending or uncommitted suppliers to close the supply pipeline

Data Entry & Google Sheets Logging

• Log every sales conversion in detail into the designated Google Sheets tracker

• Log every supply collection confirmation with full details — device info, seller contact, collection date, and status

• Keep all records up to date in real time to enable smooth ops processing

• Flag discrepancies or data issues to the Malaysia lead immediately

Coordination & Reporting

• Coordinate with the operations team (Uze) on fulfilment, delivery updates, and supply collection scheduling

• Flag recurring buyer or supplier issues to management for process improvement

• Track personal conversion metrics across both channels and report weekly performance