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MK Curtain

E-COMMERCE EXECUTIVE

Full-time

Nilai, Negeri Sembilan

4 days ago

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Revenue Harvest Sdn Bhd

Sales Admin

Full-time

Petaling Jaya, Selangor

Administrative / Clerical

2 weeks ago

Job Description:

As a Sales Admin, you will play a critical supporting role in Revenue’s sales operations. This position is ideal for a detail-oriented junior executive or fresh graduate who wants exposure to payment solutions, merchant onboarding, and bank coordination within a fast-moving fintech environment.

You will work closely with Sales, Operations, and external partners (including banks) to ensure applications, documentation, and requests are processed accurately and on time.

Key Responsibilities:

Merchant Onboarding & Documentation Support

Prepare, process, and verify merchant applications (payment terminals, CMS, reseller, channel partners).
Collect and check documentation for accuracy and completeness before submission to acquiring bank or internal teams.
Track application status and follow up on outstanding items, escalating where necessary.
Assist in account setup for online merchant and update system records.
Maintain organized records, including contracts, IDs, submission dates, and status in tracking sheets/systems.

Internal & External Coordination

Liaise with internal teams (Operations, Support, Sales, Finance, Compliance, Credit, Fraud, Tech) to progress merchant onboarding and operational requests.
Communicate clearly and professionally via email to internal teams and external partners when required.
Coordinate with banking partners for sales slips and document submissions, both online and physical.

After-Sales Support

Open and manage service request tickets (termination, servicing, maintenance).
Monitor ticket progress and follow up with relevant teams to ensure timely resolution.
Perform online maintenance tasks where applicable.

Documentation & Tracking

Prepare and submit required documentation to banks.
Maintain accurate records, including submission dates, status updates, and completion timelines, in tracking spreadsheets.
Update merchant and reseller records in systems, including creation of new reseller codes.

System & Process Maintenance

Perform maintenance tasks related to merchant records.
Ensure all actions are compliant with internal SOPs and audit requirements.

Sales Support & Merchant Liaison

Handle resellers enquiries and route issues to the appropriate team.
Provide resellers with information related to status and next steps.

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Winston Engineering Corporation Sdn Bhd

Sales Executive (Hardware Product)

Full-time

Shah Alam, Selangor

Sales / Marketing

3 days ago

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Agensi Pekerjaan Bitz (M) Sdn Bhd

Senior Sales Executive

Contract

Bayan Lepas, Penang

Sales / Marketing

1 week ago

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KST Glass & Aluminium Sdn Bhd

SENIOR EXECUTIVE QUANTITY SURVEYOR

Full-time

Shah Alam, Selangor

Construction / Property

1 week ago

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B.M. Nagano Industries Sdn Bhd

IT/MIS EXECUTIVE

Full-time

Pasir Gudang, Johor

Information Technology

1 week ago

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Petroknowledge Sdn Bhd

Business Development Executive

Full-time

Kuala Lumpur, Wilayah Persekutuan K...

Sales / Marketing

1 week ago

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C-PAK CERGAS SDN BHD

Costs & Account Executive

Full-time

Senawang, Negeri Sembilan

Accounting / Auditing

1 week ago

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SISMA AUTO (KL) Sdn Bhd

CUSTOMER RELATIONS EXECUTIVE, BYD

Full-time

Shah Alam, Selangor

Customer Service

1 week ago

GENERIC RESPONISBILITIES

To always act in SISMA Auto’s best interests
To always diligently follow ALL CURRENT BYD and/or Sisma Auto processes, policies, guidelines and documentation requirements
To stay updated to any changes in the processes and modify behaviors accordingly
To respect the authorities
To always behave in a courteous and professional manner
To always maintain clean and professional appearance, adhering to relevant guidelines and/or wearing a uniform if requested
To always treat customers with the utmost respect and professionalism
To maintain effective and open communications with peer/subordinates/superiors to discuss feedback, issues, seek and provide suggestions for improvements.
To perform any other duties reasonably requested by the Management
To ensure any direct reports also adhere to the above general guidelines
To be punctual at all times
To diligently complete all training assigned
To be prepared to work extra time, as requested by the management

KEY RESPONSIBILITIES

To support SISMA Auto’s Customer Relationship Management (CRM) strategies towards achieving best in class customer service
To develop short-term and long-term CRM goals to enhance SISMA AUTO's overall performance
To identify areas where CRM can complement and improve SISMA AUTO existing processes
To manage development, execution and completion of CRM plans to achieve the goals
To develop instructions and implement internal campaigns to improve CRM adoption and usage
To support the CUSTOMER EXPERIENCE MANAGEMENT(CEM) for SISMA Auto
To support communication between SISMA AUTO and its customers
To support the collection and analysis of customer feedback from the customers and the development of strategies or corrective measures to address any identified issues
To continuously work with marketing, sales and after sales teams in order customize the CRM based on their requirements
To Provide appropriate tools for the teams to measure and improve their performance and customer service
Other tasks and responsibilities may be assigned to you based on the needs of the organization.

SISMA Auto is an authorized super dealer and service provider for Jaguar and Land Rover in Malaysia. Sisma Auto commenced operations in 1994 as the sole importer, distributor and exclusive accredited aftersales service provider for Jaguar cars in Malaysia. For 20 years SISMA Auto built the Jaguar brand in Malaysia and has invested significantly over the years to provide services benefiting its VIP customers. "2014 marks 20 years of SISMA Auto with Jaguar. What better way to celebrate this milestone than to add Land Rover, another iconic British brand to our family. We are excited about the future potential for both brands in Malaysia and look forward to what the next 20 years will hold", said Syed Khalil, Managing Director, SISMA Auto. In 2014 Jaguar Land Rover (Malaysia), a joint venture between SISMA Auto and Sime Darby Motors, as its exclusive importer for Jaguar and Land Rover in Malaysia. The joint venture was formed via SISMA Auto’s acquisition of a 40% share in Sime Darby Motors’ Land Rover (Malaysia), which was then renamed Jaguar Land Rover (Malaysia). Jaguar Land Rover (Malaysia) in turn appointed SISMA Auto as dual brand Jaguar Land Rover super dealers across Malaysia. The joint venture takes advantage of more than 50 years of cumulative experience the respective joint venture partners have accumulated with Jaguar and Land Rover in Malaysia. SISMA Auto is the automotive arm of the Sisma Group of Companies. The SISMA Group is proudly a second-generation family owned group of companies. SISMA Auto’s commitment to growth of both Jaguar and Land Rover brands in Malaysia led to opening of two major new branch in less than a year. The first was its city showroom, SISMA Auto Kuala Lumpur, at Menara Worldwide, Jalan Bukit Bintang, which commenced operations in October 2014. The company has officially opened its new Glenmarie 3S centre in June 2015. SISMA Auto is also investing up to RM20 million in a new Jaguar Land Rover 3S centre in Penang to cater to the Northern region. In the meantime, the company has opened an interim facility.

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CMR Global (M) Sdn Bhd