Total 124 technical support job vacancies in Business Management / Project / Planning category

• Candidates must posses a Diploma in Mechanical Engineering (those without qualification but relevant experience would also be considered).

• Minimum 4-5 years working experience in HVAC / ACMV.

• Able to communicate well at all levels, both verbally and in writing.

• Possess good working attitude, initiative and self motivation to perform.

• Documentation Management.

Perks & Benefits

• Medical Benefit
• Pantry and Resting Area For Staff To Recharge
• Promotion Based On Performance
• Regular team activities
• Personal leave
• Personal development opportunities

About the Company

Global private wealth solutions firm prioritizing high-net-worth clientele.

About the Job

• Provide comprehensive administrative and operational backup to the sales advisory team.

• Collaborate with advisors and banking partners to coordinate medical appointments, compile necessary paperwork, and collect required financial and KYC records.

• Step in for advisors to interface directly with clients during medical check-ups or scheduled discussions.

• Maintain active communication with financial institutions and clients to manage schedules, track application statuses, and ensure policy distribution.

• Oversee the direct submission of client application files to various insurance providers.

• Monitor case pipelines and keep advisors informed while ensuring sales data is accurately reflected in internal databases.

• Audit client portfolios to guarantee full alignment with both internal regulatory standards and provider compliance mandates.

• Take ownership of assigned cases from intake through finalization, including direct negotiations and follow-ups with insurance underwriters.

• Partner with customer service teams to facilitate the timely delivery and completion of annual policy reviews.

• Maintain daily liaison with internal illustration and inforce policy departments to manage new and active accounts.

• Draft customized PowerPoint presentations and product comparison metrics ahead of client consultations.

Skills and Requirements

• Proven experience in sales support or client coordination roles, preferably within wealth management or insurance sectors.

• Excellent interpersonal and client-facing communication skills for direct stakeholder management.

• High attention to detail regarding documentation accuracy, compliance, and KYC protocols.

• Strong organizational skills to manage multiple pipelines, track case statuses, and meet strict deadlines.

• Proficiency in creating client presentations and analyzing product comparisons.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

Job Summary

We are seeking a motivated and organised Business Operations & Executive Support Associate to assist management with daily operations, coordination, and internal activities. This entry-level role offers exposure to business processes and the development of organisational and communication skills.

Responsibilities

• Assist management in executing daily business operations and coordinating activities to support smooth workflows
• Maintain organised records and documentation to ensure accurate information management
• Manage schedules, appointments, and meeting arrangements to optimise time and resource use
• Prepare basic reports, spreadsheets, and presentation materials to support business communication
• Update and maintain internal databases and records for operational accuracy
• Liaise effectively with internal teams, vendors, and external stakeholders to facilitate communication and task completion
• Coordinate company events, meetings, and training sessions to ensure successful execution
• Follow up on assigned tasks and timelines to support project progress
• Provide ad-hoc support for general business and operational tasks as directed by management
• Support recruitment coordination and onboarding activities when required

Required competencies and certifications

• Strong organisational and coordination skills demonstrated through managing schedules and supporting workflows
• Proficiency in Microsoft Office and Google Workspace applications to prepare reports and manage data
• Effective communication skills to liaise with teams and stakeholders
• Responsible, detail-oriented approach with a proactive attitude to learning and task completion

Preferred competencies and qualifications

• Basic skills in Canva or presentation design to enhance visual communication materials

A.Clouet (Singapore) Pte. Ltd. is a wholly owned subsidiary of Denis Group, and we market and distribute leading FMCG brands in Singapore. These include market leaders like Ayam Brand, which is the leading brand in several product categories. We also distribute the Alce Nero range of organic authentic Italian products like Pasta, Pasta Sauce, Olive Oil, etc.

We are currently looking for an individual to join our team as Business Support Coordinator.

Job Responsibilities

• Execute and manage order processing transactions accurately.
• Collaborate effectively with Accounts, Warehouse, Logistics and Sales to mitigate outstanding issues for timely order fulfilment or billing.
• Retrieve purchase orders and submit invoices on customers’ online portal regularly.
• Liaise with Warehouse and Sales for returns from customers.
• Issue Credit and Debit notes when applicable.
• Maintain systematic and complete filing of documents.
• Other administrative tasks as assigned.

Job Requirements

• Candidate must possess at least "N"/ “O” Level, Professional Certificate/NiTEC, Diploma or equivalent
• IT literate with proficiency in Microsoft Office applications
• High attention to details
• Good communication ability, both written and verbal
• Inventory knowledge is an advantage

At Hegen, we redefine the parenting experience with award-winning innovations tailored for mothers and their little ones. As a trusted brand in mother and baby products, our mission is to empower mothers in their breastfeeding journey and ease the transition into parenthood through meaningful products and services. Recognised as one of Singapore’s top 10 fastest growing companies, Hegen takes pride in creating practical solutions that combine thoughtful designs with functionality and sustainability for time-strapped parents.

About the Role

The Associate, Business Production Support will be a key member of the Supply Chain Management team, playing an essential role in driving fulfilment activities for Hegen By Me (HBM), our bespoke product personalisation service. In this role, you will be responsible for ensuring that every product is carefully customised to meet and exceed our customers’ expectations. You will work closely with internal teams to coordinate orders, manage production processes, and maintain high standards of quality and efficiency throughout the fulfilment journey.

This position offers an exciting opportunity to contribute to a customer-focused, detail-oriented operation where precision, creativity, and operational excellence come together to deliver a truly personalised experience.

Key Responsibilities:

• Support the Supply Chain Management team in all HBM fulfilment activities, including accurate documentation and maintenance of administrative records.
• Manage and process HBM orders received through Hegen’s website, performing customisation and personalisation of products to meet customer specifications.
• Collaborate closely with internal teams to coordinate and execute HBM orders efficiently.
• Follow and execute standard operating procedures to ensure the smooth and timely fulfilment of all orders.
• Uphold workplace health and safety standards while operating printing machines, including UV and laser printers.
• Troubleshoot and perform basic maintenance on printing machines to minimise downtime and ensure smooth operations.
• Support the Supply Chain Management team in areas such as warehousing, inventory management, and administrative functions, as required.
• Ensure all personalised products meet the highest standards of quality and consistency.
• Oversee and follow up on day-to-day inventory, logistics, and supply management.
• Perform any other duties as assigned.

Requirements:

• Educational background and working experience in Warehouse/Logistics, Printing, or related field is preferred.
• Basic computer skills are required,with the ability to navigate standard office applications efficiently.
• Knowledgeof Adobe Illustrator and Photoshop will be advantageous
• Familiarity with UV and laser printing processes is highly desirable but not mandatory
• A good team player with a pleasant and proactive personality
• Demonstrates a strong sense of responsibility and commitment to completing assigned tasks accurately and on time.
• Capable of working effectively in a fast-paced environment, managing multiple tasks and priorities efficiently.
• Candidates with no experience with UV and laser printing are welcome as training will be provided.

Equal Opportunity & Data Protection Statement

Hegen is an equal opportunity employer and is committed to building an inclusive and diverse workforce. All employment decisions are based on merit, qualifications, and business needs. By submitting your application, you consent to the collection, use and disclosure of you rpersonal data for recruitment and employment-related purposes in accordance with applicable data protection laws.

Join Us

At Hegen, we are passionate about fostering a purpose-driven, inclusive and collaborative work environment where every team member can thrive. We are committed to supporting personal growth and offering opportunities for career development at every stage of your journey.

Roles & Responsibilities:

We are looking for a Business Support Executive to support the Finance, Human Resources, Compliance and Operations functions of the Firm. The ideal candidate should have at least 1 year of relevant experience, a strong willingness to learn, and the ability to contribute actively to the day-to-day operations of various departments in a lean and dynamic environment.

This role involves effective communication and coordination with both internal and external stakeholders across a broad range of tasks.

Job Description:

• Assist in the preparation and/or review of full sets of accounts, GST filings, corporate tax matters, and other bookkeeping-related matters.
• Assist in the preparation of business plans, budgets, management reports, financial forecasts, and related materials.
• Review and support the preparation of regulatory reporting, statistics, surveys, and related procedures, including submissions to MAS, IRAS, CPF, and other relevant authorities, to ensure compliance with applicable regulatory requirements.
• Coordinate with outsourced vendors and service providers.
• Support translation work between English and Bahasa Indonesia.
• Support the Trading Operations team in daily trade operations, including KYC onboarding, where required.
• Support ad hoc business initiatives, internal projects, and other matters assigned by management.

Job Requirements:

• Fluency in Bahasa Indonesia is essential, as the role involves regular liaison with Head Office and translation of documents from Bahasa Indonesia to English.
• 1 to 3 years of relevant experience in accounting, audit, finance, or related fields is preferred.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
• Strong written and verbal communication skills.
• Good analytical and numerical skills.
• Good stakeholder management skills, with the ability to work across business, compliance, operations, finance, and senior management teams.
• Ability to work independently under pressure and manage deadlines, including unexpected changes in expectations or requirements.
• Strong attention to detail.

Job Title: Business Support Administrator

Company Overview: Distinct Professional Group (DPG) is a company of driven, dedicated individuals that provides financial assistance to clients. We're on the lookout for a proactive and detail-oriented Business Support Administrator to assist in day-to-day operations, coordination, and client support functions. This role is ideal for someone who enjoys working in a fast-paced environment and being the backbone of a smooth-running business.

If you would like to learn more about the company, do check out our website: https://distinctpro.com.sg.

Location: Vibrant office located at a prime mall, Singpost Center! Nearby is Paya Lebar Square and Paya Lebar Mall, offering plenty of great dining and entertainment options.

Job Description:

Schedule: Monday to Friday, 9:00 AM - 5:30 PM (In-person presence at the office is largely required although some days of remote work is possible with prior discussion and mutual trust!)

Pay: 3k - 4k is the range for the pay, but is negotiable depending on ones' qualifications and/or skills.

Role & Responsibilities:

As a Business Support Administrator, you will play a vital role in supporting various business functions and ensuring operational efficiency.

Your key responsibilities will include:

• Providing administrative and operational support to managers and team members
• Assisting with documentation, data entry, and report preparation
• Coordinating internal processes and ensuring timely follow-up on tasks and deadlines
• Helping maintain and organize internal records and project documentation
• Supporting client servicing efforts through follow-up communication, scheduling, and query handling
• Assisting with coordination of meetings, internal events, or training sessions
• Collaborating with cross-functional teams to improve workflows and efficiency
• Handling basic research or reporting tasks related to business needs

What we are looking for in a candidate:

• Qualifications: University students, fresh graduates, A-level holders preferred (any discipline welcome – HR, Business, Admin, or related fields a bonus!)
• Commitment: Able to commit to the role for at least 1 year, with growth opportunities available

If you are driven, eager to learn, and ready to grow in a supportive and dynamic environment, we’d love to meet you!

Why Work at DPG:

• Prime Location: Our office is located in a vibrant mall, surrounded by restaurants, entertainment, and shopping.
• Flexible Hours: We offer flexible working hours with an option to work from home on some days, providing flexibility to fit your needs.
• Corporate Experience: Opportunity to gain valuable exposure in the corporate world, to help you achieve your future career aspirations.
• Friendly Work Environment: A supportive, friendly, and open work culture which strives to make everyone feel at ease and supported.
• Vibrant Office
• Fun Company Culture: Our company is driven and yet values having fun, if you were to join, look forward to enjoyable team-building activities such as archery, Hydrodash at Sentosa, and more.
• Office Perks: Enjoy free beverages and drinks in the office to stay refreshed throughout the day, from our pantry!

Next Steps:

If you're a proactive and organized individual looking to grow, we’d love to hear from you!

If your resume is suitable, we will reach out to you for a first interview.

Job Type: Full-time

Pay: $3,000.00 - $4,000.00 per month

Benefits:

• Flexible schedule
• Professional development

Work Location: In person

We are looking for a motivated and willing-to-learn Refrigeration Design / Project Engineer to support our refrigeration and cold room projects.

This role is mainly focused on refrigeration system design, equipment selection, technical documentation, and coordination with internal teams to support project execution. The successful candidate will be involved in heat load calculation, cold room design, preparation of technical drawings, and coordination with production and R&D teams.

This is a good opportunity for candidates who are keen to develop their career in refrigeration engineering and gain exposure to modern green refrigeration solutions, including the latest CO₂ system technology

Key Responsibilities:

Project

• Perform heat load calculation and cold room design for chiller, freezer, and other refrigeration applications
• Select suitable refrigeration equipment, including compressors, condensing units, evaporators, controls, and related components
• Prepare technical documents such as technical submittals, equipment schedules, and design reports
• Prepare 2D drawings, 3D refrigeration rack assembly drawings, and P&ID

Coordination& Project Support

• Coordinate with the production team on refrigeration rack fabrication, piping arrangement, control panel requirements, and installation details
• Coordinate with the R&D team on evaporator design and related technical requirements
• Liaise with suppliers, consultants, contractors, customers, and internal teams to support smooth project execution
• Assist in material planning, BOM preparation, and project-related cost coordination where required

Customer& Site Support

• Attend customer meetings and site discussions when necessary to explain the proposed equipment and system design
• Support testing, commissioning, troubleshooting, and project execution when required
• Work closely with customers and colleagues to clarify technical requirements and resolve project-related issues

Requirement

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Refrigeration, Air-Conditioning, or related field
• Experience in HVAC&R, refrigeration, cold room, or project engineering work is preferred
• Basic knowledge of heat load calculation, equipment selection, and technical drawing preparation
• Proficiency in AutoCAD; Solidworks experience is an advantage
• Able to understand and prepare technical drawings and P&ID
• Good interpersonal and communication skills
• Willing to learn and grow in refrigeration system design and project engineering
• Able to work independently and as part of a team
• Willing to attend customer meetings or site visits when required

What We Offer

• Training provided
• On-the-job training and guidance
• Exposure to refrigeration system design, cold room projects, and rack system applications
• Opportunity to work closely with production, R&D, and sales teams
• Be part of a company actively promoting green refrigeration solutions
• Exposure to the latest CO₂ refrigeration technology and environmentally sustainable system design
• Valuable hands-on experience in both technical design and practical project execution

Responsibilities:

• Coordinate and prepare product samples, project documentation, and related materials to support project execution.
• Manage and submit project-related documentation, ensuring accuracy and compliance with requirements.
• Process project orders and maintain records using SAP and Excel.
• Liaise with suppliers, customers, and internal stakeholders to monitor material availability, delivery schedules, and project timelines.
• Assist in coordinating site meetings and work closely with consultants, developers, and contractors to ensure project requirements and deliverables are met.

Qualifications:

• NTC 2, Diploma, or equivalent qualification in Marketing, Engineering, Electrical Engineering, Interior Design, Building Services, Architecture, Sustainability Design, or related disciplines.
• Proactive and resourceful individual with strong problem-solving skills and the ability to work independently as well as collaboratively.
• Experience in project coordination, sales support, events management, lighting, or M&E-related industries is advantageous.
• Able to thrive in a fast-paced environment while effectively managing multiple timelines, priorities, and stakeholders.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint, with strong administrative and documentation skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Responsibilities:

• Coordinate and prepare product samples, project documentation, and related materials to support project execution.
• Manage and submit project-related documentation, ensuring accuracy and compliance with requirements.
• Process project orders and maintain records using SAP and Excel.
• Liaise with suppliers, customers, and internal stakeholders to monitor material availability, delivery schedules, and project timelines.
• Assist in coordinating site meetings and work closely with consultants, developers, and contractors to ensure project requirements and deliverables are met.

Qualifications:

• NTC 2, Diploma, or equivalent qualification in Marketing, Engineering, Electrical Engineering, Interior Design, Building Services, Architecture, Sustainability Design, or related disciplines.
• Proactive and resourceful individual with strong problem-solving skills and the ability to work independently as well as collaboratively.
• Experience in project coordination, sales support, events management, lighting, or M&E-related industries is advantageous.
• Able to thrive in a fast-paced environment while effectively managing multiple timelines, priorities, and stakeholders.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint, with strong administrative and documentation skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

We are seeking a Business Support Executive to provide comprehensive support to senior management, with a strong focus on budget reporting, management updates, and business operations support. This role goes beyond traditional administrative work — you will be actively involved in preparing business reports, coordinating management updates, and ensuring smooth communication across teams.

• Prepare budget reports, tracking expenses, and compiling updates for management.
• Coordinate executive meetings, including agendas, materials, logistics, and follow-ups.
• Manage schedules, correspondence, and preparing briefing decks for senior management.
• Maintain documentation and reporting systems to ensure smooth business operations.

Requirements:

• Diploma or degree in Business Administration or equivalent.
• Proven experience in business/management support in the Construction/Engineering sector.
• Strong skills in MS Excel and PowerPoint, with hands-on experience preparing reports and presentations.
• Excellent communication, organizational skills, and ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About the Role

We are seeking a Business Support Executive to support our Marketing and Management teams in preparing board presentation slides, analysis charts, documents for meetings, tender submissions and customer presentations. The ideal candidate will have strong Microsoft Office (PowerPoint, Word, Excel) skills as well as any other software that can be used for presentations and writeups.

Key Responsibilities

• Prepare and design professional presentations with content provided by management.
• Provide online research to enhance presentation content.
• Add value to submission documents with data charts, value descriptions with marketing flare.
• Maintain a consistent and professional visual style in all presentation materials in line with company branding.
• Support Senior Leadership team in preparing materials for internal and external meetings, business reviews, and client presentations.

Requirements

• Degree or Diploma in Business, Finance, Marketing, Communications, IT or a related field.
• Proficient in Microsoft PowerPoint or Canva or equivalent.
• Basic understanding of excel and financial data.
• Strong attention to detail, organization, and ability to meet tight deadlines.
• Ability to work independently while managing multiple projects simultaneously.

AWS is one of Amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.

AWS Enterprise Support customers rely on us when running their business critical workloads on the AWS platform, and our Technical Account Managers (TAMs) and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses, internet companies, and the Web3 organizations. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.

As Premium Support BDM based in Singapore, you will be part of the Enterprise Support organization focusing on the markets including Web3 and Hong Kong. In this strategic role, you'll serve as the crucial bridge between Account Managers (AMs), Technical Account Managers (TAMs), and Enterprise Support Managers (ESMs), orchestrating complex enterprise support opportunities through their lifecycle. You'll focus on strategic pipeline management, lead qualification, and enabling the broader AWS ecosystem to drive premium support adoption across diverse regional markets. You will identify areas for sharpening our Support proposition (e.g. a differentiated offering, value and return on investment vs price) and design and execute controlled experiments driving commercial innovation. You will quantify the impact of Support in driving AWS platform adoption, estimate the ROI, and design and execute initiatives to help accelerate our customer cloud adoption journey. You will enable the sales team to drive the day-to-day interactions with prospects, selling the Support value proposition, in order to build long-term business opportunity.

You'll join a diverse team of business development professionals who work closely with technical teams to drive the adoption of AWS Premium Support services. In this role, you'll have the opportunity to influence both business and technical stakeholders while developing deep expertise in AWS's latest cloud technologies and support offerings, with particular focus on emerging technologies including Web3, and digital asset platforms.

Key job responsibilities
- Manage and develop Premium Support business across Web3 and Hong Kong business.
- Build relationships with Web 3, Hong Kong, and emerging technology companies in the region
- Analyze drivers of Enterprise Support adoption and identify levers for improvement in regional markets
- Manage and optimize the opportunity pipeline for both new business across multiple territories
- Identify and analyze pipeline patterns to inform strategic business decisions
- Prepare and present business reviews to the senior Sales and BD management team
- Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation
- Earn Trust with key stakeholders from CxO level to technical decision-makers across different cultural and business environments
- Partner closely with Account Managers to review and qualify opportunities, ensuring proper tracking through SFDC
- Drive engagement with AWS Global Sales (AGS) teams to maximize enterprise support adoption
- Drive the creation and promotion of customer success stories and case studies from regional markets
- In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the value proposition of AWS Enterprise Support
- Collect and channel customer feedback to drive continuous product improvements
- Collaborate with global teams and Beijing-based PSBD colleagues to implement strategic initiatives and best practices
- Support the implementation of new programs acceleration and Enterprise Support pricing promotions
- Serve as the regional expert for the opportunities and requirements in the markets outside of Mainland China


A day in the life
As a Premium Support Business Development Manager based in Singapore, you'll work at the intersection of business and technology, helping customers understand and maximize the value of AWS Support services across multiple regional markets. You'll collaborate with account teams, solutions architects, and support delivery teams to ensure customer success while driving business growth. Your day might involve analyzing pipeline data, conducting strategic reviews with Account Managers, traveling to Hong Kong and other regional markets for customer engagements, enabling field teams on new support offerings, engaging with Web3 and emerging technology companies, and orchestrating complex opportunities through various stakeholders across different territories.

Basic Qualifications

- 6+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience in developing strategies that influence leadership decisions at the organizational level; managing programs across cross functional teams, building processes and coordinating release schedules; selling enterprise software or cloud-based applications; explaining complex technical concepts to various business and technical audiences; presenting to both technical and non-technical executive audiences
- Proficiency in Mandarin is required as the role involves liaising with Mandarin-speaking clients/business partners/stakeholders/customers who predominantly communicate in Mandarin.

Preferred Qualifications

- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Knowledge of Web3 technologies
- Understanding of regional business culture and practices

We are seeking a proactive and organized Business Support & Administration Executive to support the company's daily operations across administration, accounts, HR, quotations, and IT coordination.

Responsibilities

• Prepare quotations, invoices, payment claims, and related documents.
• Assist with bookkeeping, payment tracking, and financial records.
• Manage employee records, leave applications, payroll coordination, and HR administration.
• Coordinate recruitment, onboarding, and staff welfare activities.
• Maintain office administration, filing systems, and procurement.
• Coordinate with external IT vendors on hardware, software, and system issues.
• Support project teams and management with administrative and operational matters.
• Perform other ad-hoc duties as assigned.

Requirements

• Diploma or Degree in Business Administration, Accounting, Human Resources, or related discipline.
• 2–5 years of relevant working experience.
• Proficient in Microsoft Office applications.
• Familiarity with accounting software is an advantage.
• Good communication, organizational, and multitasking skills.
• Able to work independently and in a fast-paced environment.

This position is particularly suitable for an interior design consultancy where one person supports multiple business functions.

As an Analyst, your responsibilities will include:

Third-Party Risk Profiling

• Lead end-to-end risk profiling of third-party vendors and service providers, applying a solid understanding of TPRM principles.

• Assess inherent risk, determine risk tier classification, and ensure alignment with the firm's TPRM framework and regulatory expectations, demonstrating genuine knowledge of critical risks.

Outsourcing Risk Review (ORR) Documentation

• Own the preparation of comprehensive Outsourcing Risk Review (ORR) documents for each service onboarded.

• Leverage a sound understanding of outsourcing risk drivers, including concentration risk, exit risk, sub-outsourcing, and data residency, to produce thorough, accurate, and audit-ready documents.

Business Analysis & Requirements Capture

• Apply advanced BA techniques to elicit, structure, and document business and operational requirements from service owners and Subject Matter Experts (SMEs) from the control functions.

• Produce well-structured requirement write-ups, detailed process descriptions, and precise service scope definitions, forming the backbone of risk assessments and ORS documentation, ensuring no details are missed or misrepresented.

Stakeholder & Control Function Engagement

• Coordinate and conduct structured review sessions with relevant control functions such as Legal, Compliance, Information Security, Data Privacy, and Business Lines.

• Capture commentary, challenge responses, and secure all required signoffs within agreed timelines.

SME Liaison & Technical Translation

• Act as a critical bridge between technical SMEs and governance documentation.

• Utilize structured BA questioning techniques to extract precise information about services or technologies involved, accurately translating it into risk documentation and leadership materials, with sufficient risk knowledge to identify and challenge gaps or inconsistencies.

Senior Leadership Decks & Reporting

• Prepare clear, well-structured, and visually compelling presentation decks for senior leadership, Risk Committees, and Board-level approval forums.

• Ensure all materials are accurate, concise, and formatted to the highest professional standard using PowerPoint and Excel.

PMO Support & Deliverable Tracking

• Maintain a comprehensive tracker for all risk review deliverables, milestones, and deadlines.

• Provide PMO support including status reporting, issue escalation, action log maintenance, and cross-workstream coordination to ensure seamless execution.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”