Pre-requisition:
· Diploma or Degreein Information Technology, Computer Engineering, Network Engineering or related fields.
· 1-3years relevant working experience
· Knowledge of Servers, operating system concepts, storage and backup fundamentals, and virtualization would be an advantage.
· Basic understanding of Infrastructure as Code (IaC) concepts would be an advantage.
Job Description:
· Assistin the installation, configuration, and maintenance of servers, virtualization platforms, storage systems, backup solutions, and supporting infrastructure.
· Support daily infrastructure operations, monitoring, and health checks.
· Perform basic troubleshooting for server, virtualization, operating system, storage, and backup-related issues.
· Escalatecomplex incidents to senior engineers or vendors where required.
· Assistin infrastructure deployment, migration, and upgrade activities.
· Monitor infrastructure alerts and respond to incidents in a timely manner.
· Maintain accurate documentation including system diagrams, configurations, SOPs, asset inventory, and operational procedures.
· Work with internal teams, vendors, and customers during troubleshooting and implementation activities.
· Support system testing activities such as SAT, UAT, backup recovery testing, and failover testing where required.
· Ensure compliance with security policies, operational procedures, and change management processes.
· Participate in standby support rotation and after-office-hours support activities when required.
· Support automation and continuous improvement initiatives for infrastructure operations and monitoring.
Technical Skill Sets:
OS / Hypervisors: VMware vSphere / ESXi, MicrosoftHyper-V, Windows Server, Linux
Server Hardware: Dell PowerEdge, HPE ProLiant
Storage Systems: SAN (Fibre Channel/iSCSI), NAS(NFS/SMB)
Protocols: TCP/IP, DNS, DHCP
Backup Software: VeeamBackup & Replication
Scripting Languages: Python,Bash, PowerShell
Provisioning & Configuration: Infrastructureas Code (IaC), Monitoring systems, Configuration Management
CloudConcepts: IaaS(Infrastructure as Service), Hybrid Cloud, Public Cloud (AWS/Azure/GCP)