Total 1,205 Manager level Customer Service job vacancies

Job Description:

• Work toward achieving departmental goals related to revenue growth and profitability.
• Identify and develop new business opportunities to expand market reach.
• Prepare professional quotations, proposals, and preliminary system designs for clients.
• Contribute creative ideas and actionable recommendations to enhance sales results and strengthen brand visibility.
• Promote the company’s presence and reputation through effective sales and marketing initiatives.
• Build and maintain strong relationships with business partners and key stakeholders.
• Maintain up-to-date knowledge of security solutions and related technologies to provide high-quality client consultations.
• Support project management activities, attend site meetings, and communicate with clients as needed.

Job Requirement:

• Minimum Degree or equivalent qualification.
• Minimum3 year working experience in solution-based sales, preferably within the industry or similar

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Lead the procurement organization for Singapore and Malaysia operations, providing coaching, direction, and escalation support to ensure effective execution and team development.
• Drive procurement KPI performance, including on-time delivery (OTD), delinquency, push/pull/cancel actions, late release, and purchase price variance (PPV), aligned with business objectives.
• Develop and execute sourcing strategies that deliver competitive advantage, including supplier selection, development, consolidation, and implementation of strategic supplier initiatives.
• Lead Global Purchase Family or Regional Commodity sourcing activities, with full accountability for sourcing decisions, material deflation targets, and alignment with global and regional strategies.
• Build and maintain strong supplier relationships to ensure performance expectations are met across cost, quality, delivery, and risk; lead corrective action and supplier improvement initiatives as required.
• Lead commercial negotiations with suppliers to achieve quality, fulfillment, productivity, and cost objectives while managing contractual and commercial risk.
• Oversee procurement of materials, equipment, services, and supplies necessary to support manufacturing and operational requirements, ensuring compliance with internal policies and standards.
• Analyze market conditions, cost drivers, supplier capabilities, and pricing trends to inform sourcing decisions and negotiation strategies.
• Collaborate with Engineering, Quality, Planning, and Operations to support supplier qualification, NPI activities, and continuous improvement initiatives.
• Prepare and review bid packages, and coach procurement team members on sourcing strategies, negotiations, and supplier engagement as needed.
• Support cross-functional and business initiatives as assigned, including special projects aligned with supply chain and operational excellence goals.
• Other related duties and projects as assigned.

Requirement

• Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
• Min 5 years of procurement /supply chain experience in engineer-to-order manufacturing, OEM or aerospace environment
• Experience managing ~USD100M in direct spend with a proven track record of ~5% cost savings.
• Managed 50–100 suppliers across multiple countries

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Centre Manager

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

Accounting & Finance Manager

• Salary: 3500 - 4000

• Working hours: Mon to Fri | 9am - 6pm

• Location: SingPost Centre

• Degree in Accounting, Finance, or related discipline

• Minimum 2–4 years of experience handling full sets of accounts independently

• Strong knowledge of Singapore GST and tax framework

• Proficiency in QuickBooks Online

• Experience in education, enrichment, or multi-outlet retail environments

• Familiarity with automation tools, system integrations, or reporting dashboards

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Accounting & Finance Manager role

Job Summary

This Finance Manager offers the opportunity to lead the financial operations of a multi-entity ed-tech group, driving disciplined reporting and strategic growth. You will collaborate closely with senior leadership to shape financial controls and support sustainable expansion.

Responsibilities

Financial Operations & Reporting

• Maintain and oversee the full set of accounts for all entities (currently 10 companies), ensuring accuracy, completeness, and proper intercompany alignment

• Perform timely monthly financial closing by the 10th working day of the following month to support management reporting timelines

• Prepare comprehensive monthly management reports, including Profit & Loss, Balance Sheet, and Cashflow statements, to support strategic decision-making

• Monitor and manage cashflow across all entities, providing clear visibility and actionable insights to management

Revenue & Receivables Management

• Extract and reconcile sales data from internal systems (e.g. OClass) and ensure accurate recording into QuickBooks Online across all entities

• Review and account for deferred/unearned revenue based on package utilisation reports to ensure proper revenue recognition

• Reconcile student payments against bank records (e.g. DBS reports) and ensure accurate and timely recording of receipts

Expense & Cost Management

• Record, verify, and reconcile all expenses based on supporting documents (e.g. invoices, receipts), ensuring completeness and accuracy of financial records

• Review shared costs (e.g. rental, utilities, marketing) and perform appropriate cost allocations and intercompany backcharges across entities

• Ensure proper documentation and audit trail for all financial transactions

Payroll & Intercompany Accounting

• Process payroll entries and allocate staff costs across entities based on defined allocation frameworks

• Maintain accurate intercompany balances and ensure all related party transactions are properly recorded, reconciled, and aligned across entities

Compliance & Statutory Reporting

• Prepare and submit quarterly GST returns in compliance with Singapore tax regulations

• Liaise with IRAS and external tax agents on tax matters, including annual tax computations and filings

• Prepare year-end schedules and support the preparation of tax computations and unaudited financial statements for all entities

Systems, Controls & Process Improvement

• Ensure all financial data is properly maintained in QuickBooks Online with strong audit trails and documentation standards

• Establish, implement, and continuously improve finance SOPs to strengthen internal controls and operational efficiency

• Identify opportunities for automation and system improvements across finance workflows (e.g. data extraction, reconciliation, reporting)

Business Partnering & Strategic Support

• Support budgeting, forecasting, and margin analysis to guide expansion and operational decisions

• Provide actionable financial insights to management on business performance, cost optimisation, and growth opportunities

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Our client, a well-established MNC is seeking for a Customer Care Manager / Call Centre Manager / Contact Centre Manager - MNC - $ 7,000.00 + AWS + bonuses / Office hour

• Min a Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 5 years experience oversee a team of 50 to run daily call centre operation in a fast pace high volume environment
• Highly analytical, Strong communication and writing skills
• Confident to conduct presentation to top management
• Strong leadership qualities

Others

• Salary: Up to $ 7,000.00 + Attractive Bonuses
• 5 days work week, Office Hour
• East area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

Job Summary

You will lead and manage a customer service team to deliver effective support and maintain strong relationships with clients and stakeholders. You will communicate clearly across all organizational levels and ensure operational coverage during late hours.

Responsibilities

• Lead and manage a customer service team to achieve performance targets and deliver high-quality service that enhances customer satisfaction
• Develop and maintain strong local contacts to support customer service operations and drive business growth
• Communicate clearly and proactively with internal teams and external stakeholders to resolve issues and improve service outcomes
• Manage staff schedules and allocate resources to ensure consistent operational coverage during late working hours
• Adapt to evolving business needs by taking on additional tasks and responsibilities as required

Preferred competencies and qualifications

• Experience in customer service management, including leading teams and managing staff performance
• Strong interpersonal and communication skills to engage effectively with diverse audiences at all organizational levels
• Familiarity with the local market and established contacts to support customer relations and operational success
• Willingness to work late shifts as required
• Preference for candidates with local residency

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities

• To lead, manage, drive the Operations/Projects for  Managed Services outsourcing client assigned.

• The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support.

• The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.

• Ensure Incident Management processes are followed effectively (ie SRT’s escalation andnotification).

• Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the  Problem Management, ensuring the appropriate  Business implement actions to prevent reoccurrences of the same issue.

• Monitor and Manage Service delivery and Service Level Agreements ensuring that obligations are issues escalated and prioritized.

• Coordinating Change Management activities as required.

• Identify, implement and drive service improvements to increase customer satisfaction.

• Forecast resource demand to ensure Business can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis.

• Service Delivery Manager is accountable for account service problems and prioritization of work requests for their monitoring specific customers.

• Work with Business to integrate new, enhanced and existing service offerings for the account.

• The Service Delivery Manager may supply input to the customer Annual Technology Plan.

• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.

• Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required.

Requirements

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.

• At least 5 – 6 years of IT Outsourcing experience in the combination of the following fields:

  • Technical Infrastructure implementation,

  • Project management skill set,

  • A full and broad understanding of the IT Outsourcing Services and operation coordination skill set

  • People management skill set

Shortlisted candidates will be offered an Agency Contract.  Agency Contract duration is till 31 March 2027

Licence no: 12C6060

BE INSPIRED & INSPIRE OTHERS
Join US!

Founded in 2002, Mind Stretcher is the market-leading tuition & enrichment chain in Singapore. As educators with a difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability. 

Mind Sparks is our student care brand under the Mind Stretcher umbrella and started only in late 2023. As we continue to grow and expand Mind Sparks, we are looking for a dedicated and nurturing Centre Manager to join our team. This is an exciting opportunity to assist the growth and to manage operations of our student care centre. We welcome like-minded talents who care deeply about educating our future generation.

What You'll Do:

As a Centre Manager at Mind Stretcher, you will work closely with the cluster manager and other student care teachers to run the daily operations of a centre, be involved with parental engagement, and manage delivery and quality of the curriculum on a day-to-day basis.

Key Responsibilities: 

Operations Management:

• Oversee daily operations of the centre including monitoring and managing staff schedules to ensure adequate coverage and compliance with operational requirements. 

• Implement and enforce operational policies and procedures.

• Ensure the quality of student care services, including academic support, recreational activities, and meal services.

• Manage the center's facilities, ensuring they are well-maintained, safe, and conducive for all  activities.

Parent Engagement:

• Foster, maintain regular and positive communication with parents or guardians, providing updates on student progress, addressing concerns, and fostering a collaborative relationship.

• Respond promptly to parent inquiries and concerns, fostering a positive and collaborative relationship.

• Plan and organize parent engagement events, workshops, and meetings to enhance parental involvement in the student care community. 

• Collaborate with parents to address their feedback and suggestions.

• Use feedback to make continuous improvements and enhance parent satisfaction.

Administration Task:

• Recruit, train, and supervise centre staff, including tutors and student care teachers. 

• Conduct regular performance evaluations and provide constructive feedback.

• Manage the budget for the student care center, including expenses related to staffing, supplies, and facilities.

• Maintain accurate and up-to-date records of student attendance, enrollment, and other relevant data.

• Oversee the enrollment process, including admissions, registration, and orientation for new students. 

• Collaborate with the marketing team to promote the student care center and attract new enrollments.

Other duties:

• Other ad-hoc duties assigned by Reporting officer. 

About you:

• Possess minimally Diploma in Early Childhood, Diploma in Care and Programme, or a related field  (Candidates without a Diploma but with relevant experience may apply). 

• Minimum 4 years of working experience in Preschool / Student Care environment with a track record of managing teams.

• Proficient in basic productivity tools i.e., MS Office (Word, Excel and PowerPoint)

• Ability to work effectively in a cross-functional and unstructured environment.

• Commitment to fostering a culture of continuous improvement and excellence.

• Excellent interpersonal and communication skills, with the ability to engage with parents, staff, and the broader community. 

• Knowledge of relevant regulations and standards governing student care centers. 

• Good communication, interpersonal skills and classroom management skills                                              

• Organised, detailed and proactive

What You'll Get:

• Opportunity to impact: Shape the future of our student care segment and directly impact the lives of students.

• Leadership and Autonomy: Autonomy to build and lead the teams, implement programs and practices.

• Innovative and evolving environment: Undertake in the ultimate challenge of building and building and managing something from the ground up.

• Wide range of staff benefits: Including health and training etc.

• Professional development and growth: Enhance your leadership skills and grow with other development opportunities.

Our client is a MNC operating in the personal care products industry. Due to business needs, they are now recruiting a Assistant Brand Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Responsibilities:

• Drive brand strategy across Hong Kong and Southeast Asia, translating global objectives into market-specific plans that build awareness and long-term equity.
• Lead campaign localisation and execution, adapting global assets into culturally relevant, channel-optimised content across TV, digital, social, and influencer platforms.
• Develop consumer insights to understand behaviours, needs, and media habits, enabling more relevant and effective campaigns.
• Oversee integrated marketing plans, delivering full-funnel strategies that drive awareness, engagement, and sales.
• Manage budgets and media planning, ensuring effective allocation and strong return on investment.
• Ensure brand consistency and regulatory compliance across all communications and markets.
• Collaborate with agencies and cross-functional teams to deliver seamless, aligned campaign execution

Requirements:

• B2C marketing experience, preferably in FMCG, consumer health, beauty, or personal care.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No: 19C9682
EA Personnel No: R25157233 (Loh Pooi Keng)

Centre Manager

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

The Service Delivery Manager is responsible for managing all aspects of day-to-day Service

Delivery Support.

• The Service Delivery Manager will work closely with all operational areas of their assigned

accounts/business

• units, in particular with all Lines of Service.

• Ensure Incident Management processes are followed effectively (ie SRT’s escalation and

notification).

• Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective

Business implement actions to prevent reoccurrences of the same issue.

are issues escalated and prioritized.

• Coordinating Change Management activities as required.

• Identify, implement and drive service improvements to increase customer satisfaction.

with minimum resource requirement. Interpret and plan projects and workload forecasts on an

ongoing basis.

• Service Delivery Manager is accountable for account service problems and prioritization of work

requests for their monitoring specific customers.

values.

• The Service Delivery Manager may supply input to the customer Annual Technology Plan.

• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis

statistics to pro-actively support and improve the customer business.

Network and Database) for better Service delivery.

• Understand Technical setup of the Client and provide technical inputs to manage existing with

continuous improvement/enhancement required.

generated

Job Description

• Industry/ Organization Type: Medical Aesthetic/ Skincare
• Position Title: Beauty Training & Service Excellence Manager
• Working Location: Islandwide (City Hall, Dhoby Ghaut, Paya Lebar)
• Working Hours: Monday to Friday 11am - 9pm, Saturday from 10am - 8pm and Sunday 10am - 7pm (Follow roster)
• Salary Package: Basic + Commission + Sales Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform a wide range of treatments (facials, slimming, and hair removal) to professional standards.
• Recommend and introduce suitable treatment packages and products to support clients’ results.
• Provide treatment services at different outlets when additional staffing support is needed.
• Build long-term client relationships by delivering consistently high service standards.
• Train beauticians on treatment procedures, equipment use, and consultation skills. Mentor beauticians to support skills development and assessments, and provide coaching and feedback.
• Create and update SOPs, training manuals, and evaluation checklists to ensure consistent standards.
• Review new beauty technologies, products, and treatment methods for possible use in the business.
• Test and improve treatment techniques to help clients achieve good and consistent results.
• Work with management to design service packages that match customer needs and market demand.
• Support recruitment by screening candidates based on technical skills and service approach.
• Support onboarding for new hires, including a structured training plan, initial certification, and alignment to service standards.
• Support retention by building a coaching culture with regular feedback, clear standards, growth pathways, and recognition of skill development.
• Monitor and review service quality across outlets to maintain consistent service standards.
• Conduct internal checks and put improvements in place when needed.

APPLY NOW!!!

• Minimum 10 years of hands-on experience in beauty therapy, including facials, slimming, and hair removal.
• At least 3 years of experience as a trainer, mentor, or coach in the beauty industry.
• Proven experience delivering training in the beauty industry.
• Recognised qualifications such as CIDESCO and/or CIBTAC

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81689 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are seeking an experienced Senior Beauty Centre Manager with strong expertise in hair and beauty services to lead advanced salon operations, deliver specialised technical services, and drive business growth. The role requires strong expertise in hair chemical services, scalp care treatments, and client management, along with leadership capabilities in a fast-paced salon environment.

This is a senior-level role requiring both technical expertise and leadership responsibility in salon operations.

Key Responsibilities

• Provide advanced consultation and customised solutions for hair, scalp, and beauty treatments
• Perform specialised services including:
• Hair colour correction and advanced colouring techniques
• Keratin, rebonding, and chemical restructuring treatments
• Scalp care and hair strengthening treatment programs
• Manage and oversee daily salon operations to ensure high service standards
• Lead, train, and mentor junior stylists and therapists to improve technical skills and performance
• Handle high-value clients and provide premium customer experience
• Analyse customer needs and recommend suitable treatment plans and product solutions
• Monitor sales performance and contribute to revenue growth through service excellence
• Maintain strict hygiene, safety, and professional standards in all operations
• Ensure proper stock control, product usage, and operational efficiency
• Drive business growth through client retention strategies and service excellence

Requirements

• Minimum 5 years of relevant experience in the hair and beauty industry

• Strong expertise in chemical treatments, colour correction, and scalp care

• Proven experience in handling premium clients and complex cases

• Leadership experience in managing salon teams and operations

• Good communication and consultation skills

• Ability to work in a fast-paced, service-oriented environment

• Relevant certifications and experience in hairdressing, beauty therapy, or related field preferred