Total 12,113 Others level Customer Service job vacancies

Job Description & Requirements

• Perform scheduled preventive maintenance (PM) and conduct cost-effective troubleshooting and repairs down to the board level.
• Assemble, align, and integrate mechanical and electrical sub-systems, including vacuum systems, pumps, and valves, based on technical schematics.
• Maintain production tools within critical process parameters and run functional quality checks.
• Accurately log maintenance activities and monitor machine yield via real-time systems to implement corrective actions.
• Partner with engineering teams on equipment reliability enhancements and upgrades.

Requirements:

• Min Diploma in Mechanical, Electrical, Mechatronic Engineering, or a related field
• Min 3 years of working experience in Cleanroom Environment
• Ability to read technical drawings and wiring diagrams, and familiarity with tools such as multimeters, torque wrenches, and vacuum gauges.

To submit your application, please apply online to apply@rn-care.com or call +65 6514 9838 for a private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

Job Description

·      We are seeking a proactive and customer-focused IT Helpdesk Support Professional to provide technical assistance and support to end users experiencing software and application-related issues. 

·      The ideal candidate will possess strong troubleshooting abilities, effectively manage support tickets, and ensure timely resolution of incidents while adhering to defined SLAs and KPIs. 

Key Responsibilities 

·      Provide first-level technical support for software and application-related issues. Diagnose, troubleshoot, and resolve incidents raised by end users. Log, track, prioritize, and manage tickets through ServiceNow or other ticketing systems. 

·      Escalate unresolved issues to appropriate teams and follow up to ensure timely closure. 

·      Communicate updates and resolutions clearly to users throughout the ticket lifecycle. Monitor and meet established service levels, KPIs, and response timelines. 

·      Document incidents, solutions, and workarounds accurately within the ticketing system. 

·      Support incident, service request, and problem management processes. 

·      Collaborate with internal teams to identify recurring issues and drive continuous improvement. 

·      Maintain a high level of customer satisfaction through professional and effective support. 

Required Skills 

·      Experience handling ticket management and escalations in a service desk environment. 

·      Strong troubleshooting and problem-solving skills for application-related issues. Hands-on experience with ServiceNow or similar ticketing tools. 

·      Familiarity with ITIL processes, including incident, problem, and service request management. Experience working in SLA/KPI-driven support environments. 

·      Strong customer service, communication, and end-user engagement skills. 

·      Ability to manage multiple priorities in a fast-paced support environment. 

·      Preferred Experience 2–4 years of experience in IT Helpdesk, Service Desk, or Application Support roles. 

·      Experience supporting enterprise users and business applications. 

·      ITIL Foundation certification will be an added advantage.

• Oversee the Superintendents'offices and Customer Relations (CR) centre
• Manage the CR assistant and office assistant
• Arrange entry pass, accommodation, transport, carpark and meal for customers
• Handle the visitor list, daily planner and Customer Feedback
• Prepare Customer Satisfaction Report
• Monitor inventory and verify invoices of vendors
• Support company events
• Take and collate project photos for publicity purpose

Requirements:

• Able to develop good working contacts and good relationships with customers
• Willing to undertake other assignments when called upon
• Excellent interpersonal skills, handling and managing customers' complaints, ability to co-ordinate and organise levents and functions
• Bachelor of equivalent in any discipline
• Minimum 2 years of customers relations experience
• Training will be provided

Working Location:

Seatrium (SG) Pte. Ltd.
Tuas Boulevard Yard
80 Tuas South Boulevard, Singapore 637051
(Islandwide transport provided)

Working Hours:

Mon - Thu: 8:00am - 5:15pm
Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Overall Job Objectives

We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands . He / She will be assisting the outlet incharge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction.

Core Responsibilities 

• Host & greet guests in a warm and friendly manner

• Well-versed with outlet’s products and services; can sell products when appropriate

• Provide high standard of service through active interaction with guests

• Adhere to the operations and procedures; and suggest improvements for the betterment

• Well-groom and represent the brands.

• Understand POS/ordering to ensure smooth operation.

• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible

• Assist Outlet incharge to promote specific menu/services.

Job Specifications 

• No experience / fresh entry welcome to apply!

• Prefer candidate who with excellent communication skills with good command of Mandarin and English

• Able to work independently and demonstrate POSITIVE energy

• Friendly, outgoing and dedicated to outstanding customer service

• Minimum working days are 1 weekday and 1 weekend each

• Work Visa will not be provided by the company

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.

• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.

• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.

• Escalate guest issues to superiors promptly and suggest service improvements where possible.

• Represent the brand with professional grooming and positive interaction.

Benefits of the role 

• Career Progression

• Working location will be premium location at Orchard area

• Collaborative and inclusive work environment that values creativity and innovation.

• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

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If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

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You may visit our website to learn more about us: https://initia.sg/

APPLY NOW! 

As a IT Support Engineer(End user), you will be responsible for providing technical assistance and support to end-users and ensuring the smooth operation of IT systems and services.

You will diagnose and resolve technical issues, escalate problems as necessary, and provide timely responses to user inquiries. Additionally, you will contribute to the development and maintenance of support documentation and assist in the implementation of IT projects.

Job Responsibilities:

• Provide technical support to employees for hardware, software, and application-related issues.
• Troubleshoot Windows OS,Microsoft Outlook, Office 365 applications, and general IT problems.
• Install, configure, and maintain organization-approved software and applications on desktops, laptops, and mobile devices.
• Assist users with device setup, configuration, and data migration when replacing or upgrading computers.
• Ensure endpoint security solutions (e.g., encryption, antivirus) are active and compliant.
• Manage Windows Active Directory for user accounts (e.g., account creation, password resets, access management).
• Set up and configure Office 365 email accounts for new employees.
• Support and troubleshoot smartphones,tablets (Android & iOS) for corporate email and application access.
• Perform basic hardware troubleshooting for desktops, laptops, and peripherals (printers, scanners, monitors).
• Coordinate with vendors for hardware repairs, warranty claims, and replacements.
• Assist in setting up meeting room IT equipment, video conferencing tools, and collaboration platforms.
• Maintain documentation for common IT issues, troubleshooting steps, and user guides.
• Educate employees on best practices for IT security, email usage, and software tools.
• Assist in preparing training materials or conducting brief IT training sessions when needed.
• Work closely with the service deskteam for ticket resolution and escalation.
• Maintain accurate records of IT support activities, issue resolutions, and asset inventory.
• Ensure timely submission of support reports, work logs, and attendance records.
• Attend weekly team meetings for updates and knowledge sharing.

To handle Distributors and Subsidiaries for RMA processing, order processing and provide support to the CS team and to ensure exceed internal and external customer satisfaction in the most efficient way for SEA/ANZ region and to support Singapore-direct operation.

• Assist with order entry, process/submit RMA on warranty validity period and dispute management

• Assist with month end closing reports

• Assist with other adhoc tasks if needed

Knowledge, Skills , Abilities & Experience

• Able to start work asap
• Good in Microsoft Excel
• Data entry
• Excellent follow-up, time management, multi-tasking skills
• Minimum diploma qualification or with equivalent years of relevant working experience / Interns are welcome to apply

Salary: Up to $2600
Location: Queenstown
Working Hours: Mon - Fri (8.00am – 6.00pm)

Key Duties:

• Coordinated incoming and outgoing correspondence, parcels, and payment collections.
• Prepared reports, maintained administrative records, and ensured accurate documentation.
• Assisted in scheduling and arranging transportation services for customers.
• Supported Service Advisors with quotations, invoices, purchase orders, and customer follow-ups.

Requirements:

• Min 'O' Level
• Min 1 year of customer service and proficient in MS office applications

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Chloe Wong Reg No.: R26161743
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

Duration: 3 months (extendable)

Salary: $3,700 – $4,200 per month

Work Location: Toa Payoh

We are seeking a Senior Executive (Operations Support) to support the smooth operations of hawker centres. The role covers tenancy management, cleaning and facilities coordination, as well as feedback and appeals handling.

Key Responsibilities

• Work with Hawkers’ Associations (HA), Town Councils (TC), and SFA to address cleanliness, safety, pest control, tenancy extensions, and Repair & Redecoration (R&R) improvement works
• Conduct routine checks on stall operations, including licensing compliance, pricing display, encroachment, and general upkeep
• Manage tenancy matters, including applications, transfers, assignments, joint operations, changes, and rental waivers
• Handle public feedback, iCARE cases, and appeals in a timely and professional manner, in line with service standards
• Ensure stallholder compliance with programmes such as the Productive Hawker Centre (PHC) and Incubation Stall Programme (ISP)
• Perform other duties as assigned

Job Requirements

• Degree in any discipline
• Organised, meticulous, and able to multi-task
• Strong stakeholder management and communication skills
• Independent, resourceful, and a good team player
• Proficient in Microsoft Office applications
• Willing to work outside office hours, including weekends when required

Data Protection Notice

By submitting your resume, you consent to the collection, use, and disclosure of your personal information in accordance with ScienTec Consulting’s Privacy Policy: scientecconsulting.com/privacy-policy.
We may contact you regarding potential opportunities and may retain or delete your data where appropriate during the application process.
All applications will be treated with strict confidence. Only shortlisted candidates will be notified.

Koh Shir Ley -R1327657
ScienTec Consulting Pte Ltd – 11C5781

• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates.
• Installing/de-installing/extending/relocating/testing all carrier circuits to the network hardware.
• Installing/de-installing/relocating all patch cabling for systems and network hardware.
• Installing/de-installing/relocating all Data Center hardware.
• Assist with the coordination of cabinet power, circuit and patch infrastructure installations with various facilities, electrical and communications vendors.

Skills/Requirement

• Experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.
• Basic background on enterprise data center facilities and infrastructure environments.
• In-depth knowledge of complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet.
• Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol is a must.
• Excellent communication and writing skills are a must.
• Knowledge of trouble ticketing systems, change control, Project processes and associated tools.
• Logical problem-solving techniques and associated experience in system, data center facilities and telecommunications.
• Experience with project management.
• Financial Services industry knowledge is a plus.

- Perform general receptionist and administrative duties

- Perform data entry using Customer Relationship Management (CRM)

- Ensure proper documentation and filing system

- Excellent telephone etiquette

- Book and conform appointments via phone calls, and/or SMS

- Handle incoming and outgoing phone calls, divert calls to respective departments and jot down messages when required

- Attend to customer’s enquiries

- Manage customer’s appointment bookings

- To deliver all customer service with excellence

- Guiding and training new staff members to promote internal growth

Job Requirements

- Experience in retail or telemarketing experience will be an added value.

- Able to commit to working retail hours on weekdays and
weekends/public holidays.

- Cheerful & out-going characteristic

- Customer-oriented.

- Have basic PC skills

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers’ insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

工作责任

- 执行一般接待员和行政职责

- 使用客户关系管理(CRM) 软件执行数据输入

- 确保适当的文件和归档系统

- 优秀的电话礼仪

- 通过电话和/或短信预订和确认客户的约定

- 处理来电和回电，将电话转接到相应部门并在需要时记下消息

- 处理客户的查询

- 管理客户的预约

- 提供卓越的客户服务

- 指导和培训新员工，促进内部成长

工作要求

- 有零售或电话营销经验将是一个附加值

- 能够接受在零售时间上班，周日、周末和公共假期

- 性格开朗外向

- 以客户为导向

- 具备基本的电脑技能

员工福利

- 底薪加高佣金

- 提供膳食和交通津贴

- 年度绩效奖金

- 医疗福利

- 工人保险

- 长期服务奖

- 不同类型的休假福利

- 职业发展和个人发展机会

- 舒适和优越的工作环境

No experience required - Fresh Grad welcome to apply

Become a Office & Procurement support at RTA Ship Services Pte Ltd, a leading provider of shipping services. In this full-time position based in the Benoi (next to Joon Koon MRT), you will play a crucial role in supporting sales enquiries and order process internally.

What you'll be doing

• Maintaining and Directing daily email within the team internally effectively.

• Updating inventories records and assisting with the local purchases.

• Obtaining offer from supplier and assisting to complete customer quotation

• Assisting to upload sales enquiries in system and keeping track of the quotation status.

• Assisting with the order processing and collaborating with cross-functional teams to ensure seamless delivery.

• Identifying opportunities to enhance customer satisfaction and recommend process improvements.

What we're looking for

• Proficient in using basic office software applications, such as Microsoft Office.

• A team player with a positive attitude and the willingness to learn and adapt.

• No experience required and fresh grad is welcome, training will be provided.

• Singapore Citizen / Permanent Resident only

What we offer

At RTA Ship Services Pte Ltd, we are committed to fostering a supportive and collaborative work environment.

Part Time Customer Service Agent

• Assist with customer registration
• Answer customers' queries
• Administrative work
• Other ad-hoc duties assigned

Location: Central / West (Near MRT stations)
Work hours: 3pm to 7pm

Requirements:
Min Olevel and above
Able to work on weekdays / weekends
Able to work in July and commit 3 months
Training will be provided.
Students are welcome to apply

Interested candidates please send in your resume with mobile number and shortlisted candidates will be contacted within 2 weeks.

Key Responsibilities

Front Desk Operations: Welcome guests,verify identities, and direct visitors to the correct department or meeting room.
Communications Management: Answer,screen, and forward incoming calls promptly while taking accurate messages for absent staff.
Administrative Support: Assist withfiling, data entry, courier arrangements and maintaining office calendar.
Office Coordination: Monitor and replenish pantry/office supplies, coordinate with vendors for facilities maintenance, and prepare meeting rooms.
Security & Compliance: Enforce basic office safety procedures and updating guest logbooks.

Typical Requirements

• Education: Minimum O-Level / N-Level qualification for entry level position
• Experience: 1 to 2 years of prior front-desk or customer service experience is highly preferred. However, fresh school most welcome to apply as on job training will be provided.
• Soft Skills: Excellent verbal and written communication, a polished and professional demeanor, and highly adaptability.
• Technical Skills: Proficiency in Microsoft Office applications (Word, Excel, Outlook) and basic experience with office management software.

Work Arrangement

• Days: Monday - Friday
• Time (Regular day): 12.30pm-4.30pm / 1.30pm-6.45pm
• Time (MOE holidays): 7am - 7pm (shifts available)
• Location: Thomson Plaza / Bukit Timah Plaza
• Commitment: Minimum 4 days a week, minimum of 6 months

Job Description

• Supervise students with their daily routines, including meal time, homework supervision, academic learning and recreational activities
• Provide care, guidance and support to primary school children outside of their school hours
• Assist the main teacher with classroom management
• Assist in organising and delivery of holistic programmes (both indoor and outdoor)
• Create a safe, nurturing and positive learning environment for students
• Accompany children home on the school bus after school
• Other adhoc duties as required

Job Requirements

• Min. Diploma in any discipline
• Able to coach primary school subjects adequately
• Strong communication skills
• Genuine interest towards guiding and nurturing children
• Undergraduates are welcome to apply
• Prior experience in student care and/or enrichment setting would be an advantage

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 10,000 passionate experts in 22countries throughout Europe, APAC, Middle East and the Americas

Currently, we are looking for Application Support Specialist which would be based in Singapore

Requirements and Responsibilities:

·       Bachelor’s degree with minimum 5 years’ experience in relevant activities.

·       Monitor Production Systems: Continuously monitor the health and performance of production applications using monitoring tools and dashboards.

·       Incident Management: Respond to and resolve application incidents, ensuring minimal impact on business operations. Document incidents and their resolutions.

·       Root Cause Analysis: Conduct root cause analysis for recurring issues and implement corrective actions to prevent future occurrences.

·       Collaboration: Work closely with development, QA, and operations teams to identify and resolve application issues.

·       Performance Tuning: Analyze application performance and implement tuning measures to optimize system performance.

·       Deployment Support: Assist in the deployment of new releases and patches, ensuring minimal disruption to production services.

·       Documentation: Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.

·       User Support: Provide support to end-users and stakeholders, addressing their queries and issues related to production applications.

·       Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support.

·       Hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, Datadog, CICD Pipelines, and Git.

·       Strong interpersonal and communication skills to interact with diverse stakeholders.

·       Agile, fast learner, and able to adapt to changes.

·       Experience with the Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies such as Scrum and Kanban.