Total 2,578 job vacancies in Bukit Mertajam

Job Title: Sales Operation Executive (Kid furniture) (ID4802)
Location: UBI
Working Hours: 5 day work , 10.00am - 7.00pm, off day 2 day per week, have to work on weekend.Salary : $2800-$3300 + Comm

Responsibilities
• Explain product features and benefits to customers to support informed purchasing decisions.
• Respond promptly to customer inquiries to provide accurate information and assistance.
• Recommend merchandise options tailored to customers’ needs and preferences.
• Prepare accurate quotations, sales orders, delivery orders, and invoices to facilitate smooth sales transactions.
• Follow up with customers to confirm orders and address any post-sale concerns.

Commerce.sg Ventures Pte. Ltd. is looking for a Creative Intern to support our content production team across video shoots, photography, social media content, and campaign execution.

This role is suitable for someone who is interested in videography, photography, short-form content, and creative production. You will assist during shoots, support the creative team, and gain hands-on experience working on real brand campaigns and events.

Key Responsibilities

• Assist in video shoots for TikTok, Instagram Reels, brand campaigns, livestream content, and social media content.

• Support photography and videography for products, talents, events, and campaign shoots.

• Help with camera setup, lighting setup, framing, props, and basic production preparation.

• Assist the Creative Lead during shoots by following shot lists, checking visual references, and helping with on-set coordination.

• Support talents, creators, and team members during shoots to ensure smooth execution.

• Help organise footage, photos, and production files after shoots.

• Assist editors by highlighting key shots and providing shoot context when needed.

• Support content ideation for short-form videos, product shoots, lifestyle content, and campaign visuals.

• Help prepare simple shoot decks, moodboards, visual references, and production notes.

• Stay updated on TikTok, Instagram, social media trends, and creative content styles.

Requirements

• Interest in videography, photography, content creation, or media production.

• Basic knowledge of cameras, lighting, framing, and composition is a plus.

• Familiarity with TikTok, Instagram Reels, and short-form video content.

• Willing to learn and assist in a fast-paced shoot environment.

• Able to take instructions and work well with a team.

• Good attitude, responsible, and detail-oriented.

• Basic editing knowledge is a plus but not required.

• Portfolio or examples of past creative work is preferred, but not compulsory.

What You’ll Get

• Hands-on experience in video production, photography, and creative campaign execution.

• Opportunity to work on social media content, TikTok Shop campaigns, product shoots, livestream content, creator shoots, and event coverage.

• Exposure to exciting campaigns and events such as F1, TOKEN2049, concerts, festivals, and large-scale brand activations.

• Chance to build a strong creative portfolio across lifestyle, beauty, e-commerce, events, and entertainment content.

• Mentorship and guidance from the creative and production team.

• Real working experience with brands, creators, and campaign teams.

What We’re Looking For

We are looking for someone who is eager to learn, creative, and hands-on. You do not need to be perfect, but you should be willing to help during shoots, learn camera work, and support the team in producing strong content.

Job Description:

We are seeking a highly motivated and proven Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in managing customer relationships, acting as an IT advisor, and driving business growth through the development of opportunities within your assigned accounts. Your primary responsibilities will include independently handling customers, collaborating with them to create IT roadmaps, and building a strong sales pipeline to meet and exceed sales quotas.

Responsibilities:

• Independently manage and nurture customer accounts, building strong relationships based on trust and providing exceptional service.

• Act as a trusted IT advisor to customers, understanding their business needs and aligning them with appropriate IT solutions.

• Collaborate with customers to develop IT roadmaps, outlining their technology requirements and strategies for future growth.

• Proactively identify and develop sales opportunities within your assigned accounts, leveraging your strong understanding of the customers' businesses.

• Build and maintain a robust sales pipeline, consistently meeting or exceeding sales targets and quotas.

• Stay up to date with the latest technology trends and developments, continuously expanding your knowledge and effectively applying it to customer engagements.

• Deliver high-quality work and solutions to customers, ensuring reliability and customer satisfaction.

Requirements:

• Proven track record as an Account Manager within an IT System Integrator company.

• Ability to independently handle customers and build strong, long-lasting relationships.

• Strong experience in acting as an IT advisor, understanding customers' businesses, and developing IT roadmaps.

• Demonstrated ability to identify and develop sales opportunities, resulting in the achievement of sales quotas.

• Hunger and drive to exceed sales targets, with a strong focus on results and achievement.

• Passion for technology and staying abreast of the latest industry trends and advancements.

• Commitment to continuous learning, with a proactive approach to acquiring new skills and knowledge.

• Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders.

• Strong problem-solving and analytical skills, with the ability to propose and implement effective solutions.

• Reliable and committed to delivering high-quality work that meets or exceeds customer expectations.

If you’re someone who wants to make a real impact early in your career, enjoys learning quickly, speaking with people, and gaining exposure to how businesses grow from the inside, this could be the right place to start.

From day one, you’ll receive hands-on training, close mentorship, and direct exposure to how a professional services business operates and scales. If you are curious, driven, and eager to learn, this internship offers steep learning opportunities, broad business exposure, and meaningful professional growth.

What You’ll Learn & Do

People & Communication

• Engage with professionals across different industries and career levels.
• Learn how to interview, assess, and understand candidates beyond their resumes.
• Build confidence in professional communication with candidates and clients.
• Develop relationship-building and stakeholder management skills.

Business & Industry Exposure

• Gain exposure to multiple industries and business functions.
• Learn how companies hire, build teams, and make talent decisions.
• Understand market trends, salary benchmarks, and hiring strategies.
• Observe how client relationships and business development are managed.

Recruitment & Executive Search Fundamentals

• Learn how to source and identify talent market research.
• Support end-to-end recruitment and executive search assignments.
• Coordinate interviews and manage candidate processes efficiently.
• Prepare candidate profiles, market maps, and client reports.
• Assist consultants in delivering quality search outcomes for clients.

Career Development

• Receive structured training and on-the-job coaching.
• Be mentored by experienced consultants who will support your growth.
• Gain valuable exposure to a fast-paced, client-facing professional environment.

Who We’re Looking For

• Open to undergraduates, recent graduates, and degree holders from all disciplines. 
• Available for a full-time/part-time internship from June to December 2026.
• Strong communicators who enjoy interacting with people.
• Curious about business, careers, and organisational dynamics.
• Self-motivated, resourceful and eager to learn.
• Comfortable working in a fast-paced and performance-driven environment.

Interested candidates may email your resume to Eline Poh (eline@onesevenc.com)

We regret to inform that only shortlisted candidates will be notified.

Eline Poh Qiao Ying eline@onesevenc.com

EA License No.: 23S2032 | R2198980

We are looking for a Senior / Manager with sufficient professional experience and stature to fulfill a specialist role that can contribute to the development of the clinical trial program within National Cancer Centre Singapore. The role will mainly assist our Clinical Trials Office to review and finalize contracts related to clinical trials for the Division of Clinical Trials & Epidemiological Sciences (CTE).

Main Duties:

• Assist to review clinical trial contracts and work closely with the SingHealth Legal Department to negotiate agreement terms with commercial sponsors, CROs, academic institutions or international trial groups.
• Assist in checking hard copy contract documents and obtaining signatures from the NCCS’s signatories.
• Keep track of agreement timelines and chase for replies if a party has not replied for the past two weeks.
• Supervise and provide advice to the executives of the Feasibility Team in NDA negotiation and to act as back-up for such review and negotiation during manpower shortage.
• Assist in approving online payments in APIMS, training applications in People’s Connexion and any other online applications assigned.
• Help to oversee financial and insurance reporting to CTCC as well as annual NMRC reporting.
• Assist in submission and updating of the clinicaltrials.gov, check and approve archiving costs and payment to archiving company and MRO.
• File and maintain executed contracts and ensure these are stored securely to maintain confidentiality and prevent loss or damage.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Main Requirements:

• A recognised degree, with at least 6 to 8 years of relevant experience in negotiating clinical trial contacts or research study contracts as well as experience in staff supervision.
• Preference for individuals with good knowledge of clinical trial conduct procedures.
• Well versed in relevant laws and regulations applicable to trial conduct including HBRA, Health Products and Medicines Act, Health Product (Clinical Trial) Regulation, PDPA and ICH GCP.
• Strong communication and writing skills, good command of language, good people skills and strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous, sharp and driven

The Contracts & Compliance (C&C) Assistant Manager is responsible for Contracts Review, Negotiation, and Compliance matters in the Research Division at NCCS.

Main Responsibilities:

1. Oversee and Manage C&C unit

• Track and manage legal agreements, and maintain legal agreement database,
• Facilitate the negotiation and execution of legal agreements,
• Provide support to facilitate the training and guiding of staff on compliance (HBRA & PDPA),
• Act as check points for compliance (HBRA, PDPA) requirements by sighting compliance related approval documentation where necessary,
• Provide guidance to C&C unit junior staff,
• Improve contracts review workflow,
• Coordinate with CTE-CTO and LCDG (other contract teams in NCCS)
• Update and manage C&C policy.

2. Intellectual Property (IP) Management & Revenue

• Coordinate with SingHealth Intellectual Property (SHIP) unit for paperwork involving IP filing
• Track and monitor revenue from commercialised IP agreements.

3. Research Admin

• Broadcasting research related events to the research community on campus; provides administrative support for research events hosted by NCCS,
• Support HBRA and PDPA compliance matters (e.g. broadcast updates to NCCS stakeholders),
• Organise, coordinate and collate Research Metrics Info for submission to Office of Research, SingHealth (translational funding, IP and licensing indicatros)
• Support with KPIs collation for NMRC Centre Grant

Key Requirements:

• Bachelor of Science degree with a keen interest in contracts review, compliance & governance, and research administration.
• Must possess a flair for writing and a good command of English to handle minutes and draft policy papers/ presentation slides
• Excellent oral and presentation skills for effective communication with PIs, clinicians & peers in other departments
• Must be IT savvy and able to navigate through standard software applications and databases
• Familiar with HBRA and PDPA regulations
• Experience in reviewing contracts will be highly advantageous
• Must be meticulous and have good organisational skills to create / maintain detailed records.
• Independent worker with a strong sense of initiative
• Self-motivated and able to work independently to complete team objectives
• Able to multi-task, effectively prioritise and manage multiple pending deadlines

Job Summary

The Embassy of the Republic of Indonesia seeks an Administrative Assistant to deliver efficient administrative and office support by managing correspondence, maintaining records, scheduling appointments, and assisting embassy staff in daily operations.

Responsibilities

• Manage emails, phone calls, and official correspondence to ensure timely and accurate communication.
• Prepare reports, documents, and presentations that meet embassy standards and support decision-making.
• Maintain filing and office record systems to ensure organized and accessible documentation.
• Schedule and coordinate meetings and events to optimize staff time and resource allocation.
• Provide general administrative support to embassy staff to facilitate smooth daily operations.
• Handle confidential information with professionalism and discretion to protect embassy interests.

Preferred competencies and qualifications

• Degree in Business Administration, Office Management, or related field.
• Minimum 2 years of relevant administrative experience.
• Proficient use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Good communication skills in English; knowledge of Indonesian is a plus.
• Strong organizational skills and attention to detail.

About the Role

We are looking for a customer-focused and results-driven Senior Executive / Executive – Customer Service to join our Sales & Marketing team.

In this role, you will play a key part in driving sales growth, enhancing customer satisfaction, and supporting business development initiatives. You will work closely with customers, suppliers, and internal stakeholders to deliver excellent service while achieving sales and profitability targets.

This is an exciting opportunity for individuals who enjoy building strong customer relationships, solving problems, and contributing to a dynamic and fast-paced industrial solutions business.

Key Responsibilities

Customer & Sales Support

• Manage customer enquiries, quotations, and order fulfilment activities.
• Prepare competitive quotations and follow up to secure customer orders.
• Advise customers on product specifications, stock availability, and delivery schedules.
• Identify opportunities for cross-selling and up-selling products and services.
• Negotiate pricing and commercial terms with suppliers and principals.
• Review customer purchasing trends and sales performance to support business growth.

Order Management

• Process sales orders accurately and efficiently.
• Coordinate with suppliers, logistics providers, and internal departments to ensure timely deliveries.
• Monitor outstanding orders and proactively update customers on order status.
• Process invoicing and ensure billing accuracy.

Customer Relationship Management

• Visit customers to understand their operational needs and business requirements.
• Build and maintain strong relationships with existing and potential customers.
• Update and maintain customer information in CRM systems.
• Support customer retention and business expansion initiatives.

Problem Resolution

• Handle customer feedback, complaints, returns, and service issues professionally.
• Coordinate with relevant departments to resolve issues promptly.
• Ensure customer satisfaction throughout the resolution process.

Team Development (Senior Executive Role)

• Guide and mentor customer service team members.
• Share best practices and drive continuous improvement initiatives.
• Support capability development and team performance enhancement.

Requirements

Qualifications

• Minimum Diploma in Business, Engineering, Customer Service, Sales & Marketing, or related disciplines.
• Fresh graduates are welcome to apply for Executive positions.
• Candidates with 5 years or more relevant experience may be considered for Senior Executive positions.

Skills & Experience

• Sales-oriented with strong customer focus instinct
• Independent and self-motivated with a strong sense of responsibility.
• Excellent communication, negotiation, and interpersonal skills.
• Good analytical, problem-solving, and decision-making abilities.
• Experience in sales support, order processing, or customer service functions.
• Adaptability to Emerging Technologies (e.g: AI)
• Familiarity with ERP and CRM systems will be an advantage.
• Engineering or technical product knowledge is an advantage.
• Ability to work effectively in a fast-paced and dynamic environment.

What We Offer

• Opportunities for career growth and professional development.
• Collaborative and supportive work environment.
• Continuous learning and development opportunities.

If you are passionate about customer service, enjoy building relationships, and thrive in a dynamic environment, we would love to hear from you. Apply now and be part of our growing team!

• Preparation of Progress Monthly Claims & Monitor Claims
• Billing Invoices
• Basic Book-keeping
• Responsible for partial/full sets of accounting
• Responsible for General Ledger
• Prepare yearly audit
• Perform any ad-hoc duties assigned

Working hours:

• Mon - Fri : 8.30am to 5.45pm
• Alt Sat: 8.30am to 12.30pm

Requirements:

• Min. GCE 'O' Level in Accounting
• Able to work independently.
• Handle Accounts & Admin duties
• Able to communicate with Chinese speaking counterparts

Key Highlights

• Contract Duration: 12 months (1 year)
• Salary: Up to $5,000/month
• Work Location: Changi Airport, Singapore
• Opportunity to manage facilities, maintenance projects, and contractor performance

Key Responsibilities

Facilities & Site Management

• Conduct site surveys and assess the condition of buildings, facilities, vehicles, and M&E systems
• Identify maintenance requirements and recommend corrective actions
• Monitor facility performance to ensure operational readiness

Contractor & Vendor Management

• Oversee contractors and service providers to ensure timely completion of maintenance works
• Ensure prompt rectification of defects to minimize operational disruptions and downtime
• Monitor work quality and compliance with project specifications

Project & Stakeholder Management

• Prepare technical specifications and scope of work to obtain competitive quotations
• Manage project budgets, timelines, and resources for successful project delivery
• Coordinate with internal stakeholders, external contractors, and tenants to ensure smooth operations

Continuous Improvement

• Develop and implement innovative solutions to improve facilities management efficiency and productivity
• Support process enhancement initiatives and operational excellence projects

Requirements

• Bachelor’s Degree in Engineering or a related discipline
• Minimum 2 years of experience in building and facilities management
• Strong stakeholder management and project management skills
• Good verbal and written communication skills
• Strong analytical and problem-solving abilities
• Highly motivated and able to multitask in a fast-paced environment
• Possess a valid Class 3/3A driving licence

Only shortlisted candidates will be notified.

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BGC Group Pte Ltd (Outsourcing)

EA 05C3053

The 1872 Clipper Tea Co is seeking an experienced Operations Manager/Head of Operations to lead and scale our F&B and retail operations in Singapore. In this role, you will be responsible for the success of our outlets by leading ahigh-performing team to exceed revenue targets and deliver product and service excellence in accordance with our strategic plans.

Job Description

The Head of Operations will be responsible for overseeing day-to-day operations, managing budgets, developing and implementing operational strategies, and ensuring compliance with health and safety regulations. Additional responsibilities include analysing performance metrics, managing and mentoring team members, and fostering strong communication across departments.

Key Responsibilities

A. Leadership & Team Development

• Lead and manage a team of managers, including Operations Executive, Head Baristas and Outlet Managers.
• Recruit, train, and onboard new team members in collaboration with HR, ensuring they are equipped for long-term success.
• Conduct regular performance reviews and build succession plans to support team development and retention.

B. Operational Excellence

• Oversee day-to-day operations across all outlets to ensure smooth execution, quality assurance, and brand alignment.
• Develop, implement, and refine SOPs and workflows to improve consistency and efficiency.
• Ensure product quality, service excellence, hygiene, and cleanliness standards are upheld at all locations.
• Prepare and deliver weekly and monthly reports on KPIs, operational challenges, and improvement plans.
• Respond to customer escalations and implement service recovery processes.

C. Supplier & Vendor Management

• Drive sales and profitability through effective inventory management, cost controls, and resource allocation.
• Collaborate with key suppliers to ensure product quality, pricing competitiveness, and favourable cost of goods sold (COGS).
• Manage vendor relationships, third-party contracts, and oversee regular facilities maintenance.
• Lead planning and execution of store facelifts, refurbishments, and major renovation projects

D. Strategic Execution

• Execute company initiatives, marketing campaigns, and product launches in alignment with operational capabilities.
• Ensure operational readiness and seamless execution for new store openings or relocations.
• Work closely with the sales and operations teams to gather feedback and continuously enhance workflows and offerings.
• Identify operational gaps and implement scalable solutions for improvement and innovation.

Minimum Requirements

• Diploma in Business Administration, F&B, Hospitality Management, or a related field.
• 3-5 years of experience in F&B or multi-site retail operations with 2 or more outlets
• Strong command of written and spoken English.
• Proven experience in managing P&L, budgeting, and cost controls.
• Demonstrated leadership with high emotional intelligence (EQ) and strong interpersonal skills.
• A track record of driving commercial performance and operational improvements.
• Highly organised, detail-oriented, and systems-driven; thrives in a dynamic, fast-paced environment.

You must have the passion for hospitality and tea, which is our core of our business. We are seeking a positive individual, a true leader that will lead by example and is willing to lead from the front line.

Company Overview

We are an IT solutions provider specialising in infrastructure, cybersecurity, and managed services. We deliver end-to-end IT projects and help businesses build secure, reliable, and scalable IT environments.

Our engineers work on real client projects and play a key role in delivering high-quality outcomes and building long-term customer relationships.

Role Overview

We are looking for a hands-on IT Project Engineer to manage and deliver infrastructure and system integration projects. This is a client-facing role involving project planning, deployment, and implementation across various IT environments.

You will gain exposure to real-world IT projects, including servers, networking, cloud, and cybersecurity solutions.

Key Responsibilities

• Manage and deliver IT projects from planning to deployment and handover

• Coordinate with internal teams (Sales, Pre-Sales, Support) and external vendors

• Perform installation, configuration, and deployment of IT infrastructure (servers, networks, firewalls, cloud solutions)

• Conduct site readiness checks, testing, and system validation prior to implementation

• Ensure projects are delivered on time, within scope, and with high quality standards

• Prepare and maintain project documentation and handover reports

• Provide post-project support and knowledge transfer to support teams

• Liaise directly with customers, provide updates, and manage expectations

Technical Exposure

• Network infrastructure (LAN/WAN, Wi-Fi, VLAN)

• Servers & virtualization (Windows Server, Hyper-V / VMware)

• Microsoft 365 / cloud deployments

• Firewall and security solutions

• Backup and disaster recovery solutions

Why Join Us

• Exposure to end-to-end IT infrastructure and cybersecurity projects

• Opportunity to be client-facing with real project ownership

• Fast-paced environment with strong technical and career growth

• Structured performance bonus tied to delivery outcomes

Requirements

• Diploma/Degree in Information Technology, Computer Science or related field

• 1–4 years of experience in IT infrastructure, system integration, or deployment

• Hands-on experience in networking, servers, or end-user environments

• Good troubleshooting and problem-solving skills

• Strong communication skills and ability to work with customers

Preferred (Advantage)

• Experience in system migration, office setup, or cloud deployment projects

• Certifications (Microsoft, Cisco, Fortinet, VMware, etc.)

• Experience working in system integrator / MSP environment

Who Should Apply

• Hands-on engineers with real IT deployment or project experience

• Candidates comfortable with on-site work and client interaction

• Individuals who can manage multiple projects and timelines independently

• Candidates looking to build a long-term career in IT project delivery

Who This Role Is Not For

• Candidates seeking pure helpdesk / remote support roles only

• Those looking for non-technical project management roles

• Individuals who prefer minimal customer or on-site involvement

About the Role

As a Senior Application Sales Engineer / Application Sales Engineer, you will be responsible for developing new business opportunities, managing key customer relationships, and achieving sales and profitability targets within assigned industry sectors such as:

• Electronics
• Biomedical & Healthcare
• General Manufacturing
• Building & Infrastructure
• Other Industrial Markets

You will work closely with customers, suppliers, partners, and internal teams to provide technical solutions that create value and support customers' operational goals.

Key Responsibilities

Business Development & Sales Growth

• Develop and execute sales and marketing plans for assigned industry sectors.
• Identify and pursue new business opportunities and customer accounts.
• Generate and manage sales pipelines to achieve revenue and profitability targets.
• Build strong relationships with customers, contractors, system integrators, and industry partners.
• Promote company products, solutions, and services through customer engagement and marketing activities.

Customer Relationship Management

• Conduct regular customer visits to understand business needs and challenges.
• Provide value-added technical solutions and recommendations.
• Manage customer relationships to drive long-term business partnerships.
• Maintain accurate customer information and sales activities in CRM systems.
• Gather Voice of Customer (VOC) feedback and market insights.

Technical Sales & Solution Consulting

• Provide technical consultation and application support.
• Recommend suitable products and solutions based on customer requirements.
• Collaborate with engineering and product teams to deliver customer-focused solutions.

Sales Operations

• Prepare monthly sales pipeline reports and quarterly forecasts.
• Monitor project opportunities and sales progress.
• Manage quotations, negotiations, and order closures.
• Ensure timely collection of payments and compliance with credit terms.
• Work closely with internal stakeholders to achieve sales and operational objectives.

Market Intelligence

• Monitor competitor activities, market trends, and emerging technologies.
• Identify growth opportunities in Industrial Automation, IoT, Industry 4.0, Cybersecurity, and Smart Manufacturing.
• Recommend strategies to strengthen market position and business growth.

Requirements

Qualifications

• Minimum Diploma in Electrical Engineering, Electronics Engineering, Mechatronics Engineering, Automation Engineering, or related disciplines.
• Knowledge in industry sustainability trends and customer ESG requirements is an advantage.
• Graduates with min. 2 years of experience are welcome to apply for Application Sales Engineer positions.
• Candidates with 5 years or more relevant experience may be considered for Senior Application Sales Engineer positions.

Technical & Professional Skills

• Knowledge of industrial automation, electrical, or electronic engineering solutions.
• Understanding of industrial markets and customer applications.
• Strong sales, negotiation, and business development skills.
• Excellent communication and presentation abilities.
• Analytical and problem-solving mindset.
• Familiarity with CRM systems and sales forecasting processes.
• Interest in emerging technologies such as IoT, Industry 4.0, Cybersecurity, and Smart Manufacturing.

Personal Attributes

• Self-motivated and results-oriented.
• Strong customer service mindset.
• Excellent interpersonal and relationship-building skills.
• Proactive, adaptable, and resilient under pressure.
• Strong business acumen and commercial awareness.
• Team player with a positive attitude and professional integrity.

What We Offer

• Attractive salary package with performance-based incentives.
• Career progression opportunities in technical sales and business development.
• Exposure to leading industrial technologies and global brands.
• Training and professional development programmes.
• Opportunities for regional projects and overseas exposure.
• Collaborative and supportive work environment.

If you enjoy combining engineering expertise with customer engagement and business growth, we'd love to hear from you.

Role Summary:

As Chief Executive Officer (CEO) of South Central Community Family Service Centre, you will lead an organisation dedicated to “Poverty Transformation With-in Empowered Communities”. This is an extraordinary opportunity to shape the future of a vibrant, mission-driven organisation delivering critical services in areas such as Social Work interventions, Home Ownership, Livelihood, and Child Learning & Development programmes.

You will inspire and lead a passionate team, foster a culture of innovation, collaboration, and excellence, and drive digital transformation and evidence-informed practice to ensure services make a tangible difference for families. The CEO will also champion organisational sustainability, strengthen partnerships with government, funders, and the community, and elevate SCC as a thought leader in the social service sector.

As CEO, you will exercise direct strategic and operational oversight over flagship KeyStart Home Ownership Programme, including complementary programmes such as the Livelihood Programme and Fresh Start Support Programme — driving integration across internal and external ecosystems to empower families in public rental housing to achieve home ownership and social mobility.

If you are a values-led, visionary leader who thrives at the intersection of strategy, impact, and people, this role offers a platform to create lasting change for families and communities, leaving a legacy that extends far beyond the organisation itself.

Key Accountabilities:

1. Organisational Leadership

• Drive Strategic Direction: Implement Board-approved strategies and policies to advance SCC’s mission and ensure long-term sustainability. Provide strategic advice to the Board on organisational priorities, emerging risks, and sector developments
• Strengthen Organisational Capability: Ensure systems, structures, and processes remain fit for purpose to deliver high-quality, integrated services and achieve measurable outcomes for families and children
• Lead and Develop People: Lead, manage, and develop the senior management team and staff, fostering a professional, ethical, and values-driven organisational culture. Establish and maintain sound HR policies, performance management frameworks, staff development initiatives, and succession planning. This includes nurturing a passionate staff team that is aligned with the purpose, principles and methods of the organisation
• Champion Organisational Culture: Promote collaboration, accountability, and continuous improvement across the organisation to build an engaged, high-performing workforce aligned with SCC’s mission and values

2. Accountability to Board & Governance

• Work closely with the Board to chart the vision and strategies to fulfil its mission
• Provide timely, accurate, and relevant information to enable effective Board oversight and informed decision-making
• Ensure compliance with the Charities Act, Code of Governance for Charities and IPCs, and SCC’s internal policies
• Recommend to the Board the necessary and appropriate human resource requirements for effective execution of the work
• Work closely with the Executive Director and other Committees and regularly update on organisational progress, needs and issues

3. Programme Governance & Service Development

• Ensure the effective planning and development, delivery, and quality assurance of all SCC transformation services and programmes, including interventions that support family stability and resilience across key vertical programmes such as Home Ownership, Livelihood, and Child Learning & Development
• Provide team management and supervision to oversee the appropriate implementation of strategies and interventions
• Maintain full compliance with MSF, NCSS, and funder requirements, including service standards, KPIs, and reporting, with due regard to outcome frameworks relating to housing stability, economic self-reliance, and child development outcomes
• Promote outcome-based practice, service integration, and continuous improvement across the organisation to achieve holistic and measurable improvements in family and child well-being

4. Home Ownership & Livelihood (HOLI) Vertical Leadership and Oversight - The CEO exercises direct senior leadership over the HOLI vertical, encompassing the KeyStart Programme, Livelihood Programme, and Fresh Start Support Programme. In this capacity, the CEO:

• Leads the strategic direction, planning, and execution of the Home Ownership and Livelihood verticals, ensuring alignment with SCC’s mission of poverty transformation and integration across internal and external ecosystems
• Oversees the planning and management of HOLI programme operations, ensuring each programme’s service model is efficient and evidence-based, and champions continuous improvement in programme design, implementation, and cost-effectiveness
• Upholds high standards of practice and service delivery across both Home Ownership and Livelihood departments through supervision and strategic oversight, ensuring families receive holistic, family-centred support to achieve poverty transformation
• Oversees reporting and documentation across all HOLI programmes for submission to management, funders, and the Board, ensuring compliance with funding and audit requirements

5. Financial Stewardship & Sustainability

• Ensure prudent financial management, including budgeting, financial planning, and resource allocation
• Maintain robust financial controls and ensure timely audits with clean audit opinions
• Strengthen organisational sustainability through funding diversification and effective grants management
• Work closely with the Board and funders to drive fundraising and financial sustainability for non-funded initiatives, including identifying, developing, and securing funding streams across all verticals through proposals, institutional grants, and donor partnerships

6. Shared & Corporate Services Oversight and Team Operations

• Oversee all corporate and support functions of SCC, including finance, human resources, administration, facilities and admin/operations communications, and fundraising, ensuring effective operations and regulatory compliance
• Lead risk management and oversight, ensuring organisational compliance with legal, regulatory, and funding requirements, supporting audits and internal controls
• Provide oversight of information technology and digital systems, including the planning, implementation, and governance of technology-enabled solutions, to support service delivery, operational effectiveness, data integrity, and regulatory compliance
• Oversee the Research, Evaluation and Development (RED) function, ensuring the systematic collection, analysis, and reporting of service and organisational data to support outcome measurement, programme improvement, accountability to funders, and evidence-informed practice
• Ensure the establishment and maintenance of sound internal controls, robust operational and digital systems, and an enterprise risk management framework, including the identification, assessment, and mitigation of financial, operational, cyber, and data-related risks, in accordance with the Code of Governance for Charities and IPCs
• Ensure organisational readiness and compliance in areas of business continuity, safeguarding, and data governance, including adherence to the Personal Data Protection Act (PDPA), data protection policies, access controls, incident response procedures, and information security requirements

7. Stakeholder, External Relations and Risk Management

• Represent SCC and promote collaborative key relationships with government agencies, stakeholders, funders, and community partners
• Ensure robust enterprise risk management across SCC, identifying and proactively mitigating operational, reputational, and financial risks, and upholding full compliance with legal, ethical, and practice standards through sound governance frameworks and timely remedial action
• Advocate for the needs of families and communities served by SCC, consistent with Board-approved positions
• Drive sector-level thought leadership and contribute to SCC’s participation in national social service transformation efforts, including areas of housing stability, social mobility, and livelihood development

Qualifications and Experience:

• Degree in a relevant discipline; post graduate qualification preferred
• At least 10 years of senior leadership experience, preferably in the social service, non-profit, or public sector
• Demonstrated experience in organisational leadership, financial stewardship, and regulatory compliance
• Strong understanding of the Singapore social service and charity governance landscape
• Experience in programme management, strategic planning ,and cross-sector collaboration within the social services domain, including familiarity with housing, livelihood, and social mobility sectors, is an advantage

Note:

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• All job applications will be processed with strict confidence and only shortlisted candidate will be contacted