Total 378 systems engineer job vacancies in D26 Upper Thomson, Springleaf

About Citi

As the world’s most global bank, Citi gives you the tools to be a trailblazer. We’re not just building technology; we’re building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us!

Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses.

The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi.

We want to regularly engage with talented individuals who are passionate about producing clean, testable code as part of a high performing team. We have found this to be way more important than experience in the financial sector.

We welcome applications from any industry and should you wish to apply your application will be reviewed for a multitude of Developer positions at varying levels.

About FX Tech

Citi FX has a physical presence in 83 countries with 1,400 dedicated staff giving us the largest FX presence of any bank globally. Foreign Exchange has been one of the defining businesses of Citi for much of its 200 year existence.

Citi has the largest FX presence of any bank globally and we proudly put this down to delivering unrivalled service and insight to our clients. Increasing investment in technology has seen us roll out award winning applications. Technology is a central pillar for our plans to sustain and grow our FX business.

Above all, we seek individuals who seek exceptional attitude and aptitude in the people they work with and have a demonstrated passion for delivering FX technology in support of our #1 FX business.

Role Overview/What will you do:

• Hands on technical implementation of FX trading systems
• The successful candidate will work with teams across FX Technology implement solutions that benefit the business
• The role does not involve budget responsibility
• Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner
• Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams
• Work directly with sales, trading and product teams.

Key Skills and Experience required

• Proven understanding of FX highly preferred
• Understanding of low-latency development practices
• Proven track record of building new systems, replacing legacy systems and renovating existing systems
• The candidate will have systems (software, hardware, networks) knowledge required to define solutions and trouble shoot issues
• Exceptional communicator who loves working with people, confident communicating at all levels from an individual team to the entire enterprise
• Highly credible hands on engineer, confident to deep dive into a product and codebase and offer detailed, constructive analysis and feedback
• Awareness of industry trends and leveraging new technologies as appropriate

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role atCiti today

https://jobs.citi.com/dei

Roles & Responsibilities:

• Ensure the Contractor is delivering high-quality work and maintaining good safety practices in accordance with statutory requirements.
• Attend all meetings related to the project including site, progress, variation, coordination, QAQC etc
• Provide ongoing supervision for the construction of civil and structural works as needed, ensuring compliance with the project specifications, construction drawings, and the Building Control Act and Regulations.
• Carry out supervision and inspection C&S works including but not limited to concreting, pavement, drainage, compaction, curing of concrete, formwork, re-props and removal of props, quality & erection of precast components and steel works.
• Manage and supervise the Resident Technical Officers under his charge.
• Coordinate with safety team and provide overview of WASH and aerodrome safety management systems and implementation of safe working practices on site.
• Ensure all construction works will not impact or affect the operations of the client.
• Ensure client’s emergency preparedness protocols are adhered to by the contractors during trial runs or actual emergencies.
• Verify all reports and claims relating to C&Sworks submitted by the contractors.
• Inspect the quality of work and materials delivered to the site, take corrective actions for any non-compliance, and report any materials that do not conform to the specifications to the OIC.
• Verify reports and claims submitted by the main contractors and other ancillary contractors.
• Resolve main contractors’ queries and coordinate the works onsite.
• Adhere to the shift duty roster assigned.
• Undertake any other duties including administrative tasks related to the project as and when instructed by the SRE, OIC, or the Client.

Requirements:

• Min (8) years of civil engineering experience of which (3) years of experience in supervision of major construction works including road work, flexible/rigid aircraft pavement, installation of monitoring instruments and collating of monitoring data.
• Degree in Civil Engineering recognized by PEB.
• Accredited as a RE with IES
• Able to perform shift work.

#01

[Job ID: 1496759]

Responsibilities:

• Support the Facilities Management (FM) Site Lead and Senior Engineers in facilities operations and planning activities.
• Participate in design planning, interface coordination, and technical clarification meetings.
• Review and provide input on consultants’ technical and design proposals to ensure operational suitability and maintainability of FM systems.
• Collaborate with project stakeholders to integrate FM requirements into hospital development plans.
• Monitor and evaluate emerging FM and healthcare technologies, including automation and robotics, for potential adoption.
• Support group-level Facilities Management initiatives when required.
• Provide on-site support as part of the site team when assigned.

Requirements:

• Degree in Engineering (ACMV or a related discipline).
• Minimum 3 years of experience in building or facilities maintenance, including prior exposure to ACMV installation works.
• Strong ability to work in a fast-paced, dynamic environment with effective problem-solving skills.
• Strong analytical, communication, written, and presentation skills.
• Proficiency in Microsoft Office applications.
• Familiarity with BCA Green Mark certification and GreenGov.SG requirements is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Felicia Chiam Kar Min 
EA Personnel Reg. No.: R25152370 
EA Licence No.: 07C5771

Job ID: [1497482]

Responsibilities:

• Design and develop generator set enclosures to meet acoustic, thermal, safety, and structural requirements.
• Create and maintain 2D and 3D drawings and assemblies using CAD tools.
• Collaborate with manufacturing, supply chain, and vendors to optimize cost, quality, and manufacturability.
• Oversee testing and validation of enclosures (acoustics, vibration, thermal, IP/weatherproof).
• Utilize CAD/CAE tools to support design validation and engineering analysis.
• Manage engineering documentation and issue Engineering Change Orders (ECO) for design improvements.
• Provide mechanical design support during pre-sales, including concept development and customization.
• Work closely with sales, application, procurement, and production teams to ensure engineering feasibility.
• Support vendor evaluation and component feasibility during pre-sales and project execution.
• Drive continuous improvement, modular design, and innovation initiatives.

Requirements:

• Bachelor’s degree in mechanical engineering.
• Minimum 1 year of experience in mechanical product design in manufacturing environments.
• Strong technical background in sheet metal design, acoustics, thermal management, and structural analysis.
• Proficiency in CAD software such as SolidWorks, Creo, or NX.
• Familiarity with CFD and FEA analysis tools is an added advantage.
• Experience with Product Data Management (PDM) systems is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Felicia Chiam Kar Min 
EA Personnel Reg. No.: R25152370
EA Licence No.: 07C5771 

Brief Description & Role

The candidate will be responsible for developing, implementing, and maintaining test procedures and equipment to ensure the quality, reliability, and functionality of products. This role will be working closely with design engineers, production teams, and quality assurance to optimize the testing process, reduce costs, and improve product yield.

Responsibilities

· Conduct production testing of PCBA assemblies and modules according to established test procedures.

· Define and implement comprehensive Manufacturing Test Strategies and plans.

· Perform Design for Testability (DFT) assessments and execute test coverage analyses to optimise product validation.

· Collaborate with hardware and software design teams to embed testing solutions early in the development lifecycle.

· Develop and deploy automated test scripts to support manufacturing processes.

· Design and develop integrated test solutions—encompassing both hardware and software components—including system integration, qualification, and installation to fulfil product, quality, and test requirements specified in the test plan.

· Troubleshoot tester issues utilising design of experiments, diagnostic tools, and failure analysis methodologies.

· Lead failure root cause analyses and recommend corrective actions to enhance product quality.

· Support prototype builds and mass production activities to ensure superior quality standards.

· Provide guidance for remote manufacturing test engineers during debugging processes to facilitate effective problem resolution.

· Develop and maintain detailed test procedures.

Requirements

• Diploma / Bachelor’s degree in Electrical / Electronic Engineering
• Fresh graduates in engineering field with strong enthusiasm, and can-do attitude are welcome to apply.

Skills, Experiences & Knowledge

• Able to read and interpret new product designs consisting of electronic circuit schematics and bills of materials (BOM). Knowledge of electronic hardware.
• Expertise in Manufacturing Test Solutions, including Test Fixture Development
• Knowledge of basic hardware debugging and use of digital multi-metres, oscilloscope, RF signal generator, spectrum analyser, VNA etc
• Knowledge of test automation concepts and ability to develop test software applications and test scripts.
• Knowledge of test automation software like LabVIEW/TestStand, Python, and FunTEST
• Knowledge of RF product testing will be an added advantage.

Brief Description & Role

The candidate will be responsible for defining, developing and executing reliability strategies for our cutting-edge RF products throughout their entire lifecycle, from design and development to manufacturing.  He/She will play a critical role in identifying potential failure mechanisms, implementing robust testing strategies, and driving continuous improvement to deliver exceptional product quality to our customers.

Responsibilities

·       Collaborate closely with design and development teams during the early stages of product development to incorporate reliability best practices into product design, material selection, and manufacturing processes.

·       Develop, implement, and execute comprehensive reliability test plans (e,g, accelerate life testing, environmental testing, HALT/HASS, highly accelerated stress screening) for components, sub-assemblies, and finished products.

·      Conduct in-depth failure analysis on field returns, manufacturing defects and test failures to identify root causes using various analytical techniques (e.g. microscopy, X-ray, cross sectioning, electrical testing).

·      Analyze reliability test data, field failure data, and warranty date to identify trends, predict product lifetime, and generate insightful reports for cross-functional teams and management.

·      Perform reliability risk assessments throughout the product lifecycle, proposing mitigation strategies and recommending design or process changes to improve product robustness.

·      Work with suppliers to ensure the reliability of purchased components and materials, establishing reliability requirements and monitoring supplier quality.

·      Drive continuous improvement initiatives in product design, manufacturing processes, and testing methodologies to enhance overall product reliability and reduce warranty costs.

·      Partner effectively with R & D, manufacturing, Quality, Service, and Project teams to ensure a holistic approach to product reliability.

·      Maintain thorough documentation of test plans, test results, failure analyses, and corrective actions.

Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Materials Science or a related technical field.

Skills, Experiences & Knowledge

• Preferably with at least 3 years experience in product reliability engineering for RF devices, modules and systems.
• Demonstrated experience to conduct with Mean Team between Failures (MTBF) and Mean Time to Failure (MTTF) analysis and reliability prediction software such as RAM Commander, Lambda Predict or similar tools.
• Preferably with hands on experience with RF test equipment and measurement techniques.
• Experience with failure analysis methodologies and tools.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills with the ability to collaborate effectively with cross functional teams.

Job Title: Software Design Engineer (UX/UI)

Location: Singapore / Remote
Experience: 8–12+ Years

Role Overview

We are seeking a highly experienced Software Design Engineer (UX/UI) to lead end-to-end product design for complex enterprise SaaS platforms. The ideal candidate will bring a strong balance of design thinking, technical understanding, and user-centric problem solving to deliver scalable, intuitive, and high-impact digital products.

Key Responsibilities

• Own the end-to-end design lifecycle from discovery, research, and ideation to high-fidelity design and delivery.
• Design and optimize complex B2B workflows, particularly in logistics, data privacy, or enterprise platforms.
• Develop and maintain scalable design systems (components, tokens, and documentation) to ensure consistency across products.
• Conduct user research and usability testing (interviews, heuristics, analytics) to validate design decisions.
• Collaborate closely with Product Managers and Engineering teams to ensure seamless execution and delivery.
• Translate business requirements into intuitive user experiences with measurable outcomes (efficiency, adoption, reduced errors).
• Define and track product success metrics, leveraging data to iterate and improve designs.
• Ensure designs follow accessibility standards (WCAG) and best practices.
• Support design-to-development handoff, conduct design QA, and ensure implementation quality.
• Mentor junior designers and contribute to design culture and best practices.

Key Skills & Competencies

• Strong expertise in UX/UI design for enterprise SaaS applications
• Proven experience in design systems (Figma, tokens, component libraries)
• Deep understanding of user research, usability testing, and data-driven design
• Familiarity with frontend technologies (HTML/CSS, Vue.js context preferred)
• Experience working in Agile environments with cross-functional teams
• Strong problem-solving, communication, and stakeholder management skills
• Ability to handle complex workflows and multi-role systems

Tools & Technologies

Figma, Adobe XD, Sketch, Miro, Jira, Confluence, Hotjar, Google Analytics, Token Studio

Preferred Experience

• Enterprise SaaS products in Logistics, Supply Chain, or Data Privacy
• Experience designing multimodal workflows (Air, Sea, Land, Rail)
• Exposure to data governance, access control systems, or compliance platforms

Education

• Bachelor’s degree in Design, Engineering, or related field
• MBA or equivalent is a plus

Job Description & Requirements

1) To conduct factory acceptance test

2) To conduct site acceptance test

3) To produce functional description specification

4) To produce Q&M manuals after SAT

5) To develop PLC/HMI program on Contrologix and Wonderware IAS/HMI.

6) To conduct training to the customer

7) To provide post project support

Roles & Responsibilities:

• Be responsible for designing, developing, deploying, and maintaining scalable, high-performance, and secure web applications. The role requires expertise in frontend and backend development, cloud technologies, DevOps automation, and application security. Engineers must work in an agile, DevOps-driven environment, ensuring high software quality, security, and maintainability.

• Take full ownership of end-to-end application development, integrating frontend, backend, and cloud infrastructure.

• Design, develop, and maintain responsive, accessible, and performant web applications.

• Implement modern frontend architectures, ensuring reusability, scalability, and security.

• Develop high-performance backend services and APIs, ensuring reliability, security, and observability.

• Work with Quality Assurance (QA) engineers to ensure automated test coverage and proactively fix bugs and defects.

• Optimize full-stack CI/CD deployment strategies, ensuring seamless and automated releases.

• Work with DevOps teams to automate infrastructure provisioning, monitoring, and cloud deployments.

• Ensure full-stack security, including authentication, authorization, API security, and frontend security best practices.

• Continuously evaluate and adopt emerging technologies to improve application performance and developer productivity.

Full Stack Development:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines.

• Experience with Git and modern branching workflows (GitFlow, trunk-based development).

• Strong proficiency in both frontend and backend development.

Frontend Technologies:

• JavaScript and TypeScript.

• Frontend frameworks such as React.js, Next.js, Vue.js, Angular, or Svelte.

• Mobile app development using Swift (iOS), Kotlin (Android), or React Native.

• UI component libraries such as Material-UI, Tailwind CSS, or Bootstrap.

• Experience with wireframing and prototyping tools (Figma).

Backend Technologies:

• Node.js, Express.js, NestJS.

• Ruby on Rails (RoR).

• Java/Kotlin (Spring Boot).

• Python (Django, Flask, FastAPI).

• Golang

• RESTful APIs, GraphQL, gRPC, and Websockets for service communication.

Backend Scalability & API Design:

• Strong experience in API design principles, including REST, GraphQL, gRPC, and Websockets.

• Knowledge of API rate limiting, caching strategies (Redis, Varnish), and performance optimizations.

• Familiarity with backend service scalability strategies (horizontal scaling, autoscaling, load balancing).

DevOps, Cloud, and Infrastructure:

• Experience with CI/CD pipelines (GitHub Actions, GitLab CI, ArgoCD, Jenkins).

• Hands-on experience with cloud platforms (AWS, Azure, Google Cloud, Cloudflare Workers).

• Experience with containerization and orchestration (Docker, Kubernetes).

• Familiarity with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, Pulumi).

Security Best Practices:

• Strong knowledge of frontend security (CSP, CORS, XSS prevention).

• Experience with backend security (OAuth, JWT, API rate limiting, encryption).

• Familiarity with cloud security (IAM, Secrets Management, OWASP Top 10).

Software Quality & Testing:

• Experience with unit and integration testing (Jest, Cypress, Playwright, Pact).

• Backend testing using Postman, Supertest, contract testing.

• Bonus Experience (Added Advantage):

• Experience with low-code platforms (OutSystems, Mendix, Appian).

• Familiarity with micro-frontends and modular frontend architectures.

• Experience working with edge computing (Cloudflare Workers, Lambda@Edge).

As an Internet Data Center Engineer

As a member of the respondents, you will be part of the team responsible for the global operational support of Zenlayer Data Center located at Downtown L.A and other globally Data Centers. Your primary responsibility is to monitor a smooth process during shift and standby to resolve issue that may continue arise. You will also be working closely with all levels of the Support Team and is expected to operate, excel, maintain and monitor operating systems of the data center whenever and whatever support service for the enterprise systems, which 24x7 availability coverage including holiday, off hours (i.e., graveyard shift), weekend and vacation when deemed necessary.

Responsibilities:

• Complete hardware support work order and all scheduled data center MACs (Moves/Adds/Changes), including device labeling, power, and network connectivity, certification, troubleshooting, and break-fix.
• Maintain a safe and secure operating environment by reporting any violations to the direct supervisor, adhere to security and data protection protocols and error logging practices, and support operating procedures.
• Maintain asset management and compliance with audit, daily log tracking, thorough documentation, and retention practices.
• Provide smart-hands assistance at various sites within specified SLA response time.
• Provide status reporting regarding data center service availability, performance, and capacity utilization.
• Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and data center infrastructure management (DCIM) related tools.
• Coordinate equipment/material receiving, shipping and RMA processing support as/when required.
• Provide general cleaning on raised floor, cabinet/rack exterior surfaces, workbenches and other areas as needed on a regular basis.
• On-Call duties as needed. Traveling for on-site service support or deployment is required as needed.

Ideal Candidate's Skills & Qualification:

• Bachelor’s Degree and minimum of 1 year of IT support experience OR 3+ years’ experience in related computer work or equivalent combination of experience and education that demonstrated success skills in related fields, such as IT/MIS support.
• Must be self-motivated, detail-oriented, positive in approach, professional and help create, develop and implement project process improvement(s).
• Excellent communication skills.
• Basic network, servers, and OS knowledge. Understand TCP/IP.
• Ability to use hand tools.
• Ability to lift heavy loads, up to 50 lbs. Must be able to work at heights, off of a ladder and in confined space.
• Ability to travel 20%+ of time.
• Ability to rotate shift including holiday, off-hours (i.e., graveyard shift), weekend and vacation.

Preferred Qualification:

• Any server, OS, Network or data center certifications.
• Fluent in Mandarin Chinese (listen, speak, read, and write)

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

The Senior Cybersecurity Engineer is responsible for the end‑to‑end protection of the organisation’s systems, data, and digital assets, including the implementation and operation of security controls across infrastructure,applications, and cloud environments. The role leads security monitoring, vulnerability management, and incident response, and supports governance, risk assessments, audits, and regulatory compliance by ensuring policies, controls, and evidence are properly maintained.

RESPONSIBILITIES

• Lead and conduct security awareness training, including training sessions, phishing simulations, surveys, and quizzes, to promote secure behaviors and adherence to security policies and procedures.
• Perform enterprise‑wide IT security risk assessments, identify exploitable weaknesses, and drive the remediation or risk treatment of findings to protect infrastructure, applications, and sensitive data.
• Plan, manage, and oversee vulnerability assessments, penetration testing, and security audits, including coordination with internal teams and external vendors, and track remediation to closure.
• Develop, maintain, and enforce security frameworks, policies, standards, procedures, and technical guidelines in alignment with regulatory, audit, and organizational governance requirements.
• Monitor security tools and platforms to detect intrusions, suspicious activities, and abnormal behavior; promptly isolate, block, and eliminate unauthorized access or threats.
• Lead security incident response, including escalation, investigation, containment, root‑cause analysis, and remediation, and produce clear post‑incident and audit‑ready reports.
• Stay current with emerging threats, vulnerabilities, and attack techniques, and proactively research, recommend, and implement appropriate mitigation measures.
• Provide security advisory and technical guidance to infrastructure, application, and business teams to ensure security is embedded into system design and operations.
• Support governance, compliance, and regulatory assessments by maintaining accurate security documentation, evidence, metrics, and risk registers.
• Coordinate and manage IT security audit activities, including internal, external, and regulatory audits, ensuring timely preparation and submission of required documentation and evidence.
• Liaise with auditors and relevant stakeholders, addressing audit queries, tracking findings, and driving remediation actions to closure in accordance with governance and compliance requirements.

REQUIREMENTS

• A recognized degree in CyberSecurity, Computer Science, IT or related field
• Minimum 3 years experience in IT Security role
• Good knowledge on security frameworks (e.g ISO/IEC 27001, NIST Cybersecurity framework), risk management methodologies and latest top 10 OWASP vulnerabilities
• CRISC, CISM and CISSP preferred
• Strong hands‑on knowledge of cybersecurity technologies, including EDR and NDR solutions, firewalls, vulnerability scanning tools (e.g. Nessus), email security, DLP, Microsoft Purview, IPS, web security controls, endpoint security, and secure network protocols.
• A strong team player with the ability to collaborate effectively across technical teams and stakeholders

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If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

To perform duties of a consulting engineer which includes

• Carry out civil / structural design
• Prepare calculations / plans for Authority submission
• Manage project
• Attend Projects & Consultants Meeting
• Carry out site/ building inspection
• Providing technical advice
• Liaising with relevant professional staff such as architects
• Monitoring and inspecting work undertaken by contractors

Requirements

• Minimum Degree in Civil and Structural or equivalent
• Conversant with AutoCAD application or other drafting software and engineering analysis software
• Familiar with Singapore Standard and Statutory requirements
• Possess Positive attitude and initiative
• Able to work independently

Job Description:

• Responsible to configure, setup, design process sequences, troubleshoot, and fine-tune processes on projects using FASA applications or help to develop them.
• Responsible for carry-out machine on-site setup and buy-off process.
• Act as a lead for core efforts such as setup, troubleshooting, and buy-off project using established procedures.

Job Requirements:

• Extensive experience in semiconductor process and engineering, with a strong track record of solving complex troubleshooting issues at a system level.
• Advanced expertise in software configuration, machine system architecture design, maintenance strategies, system optimization, and complex debugging.
• Advanced proficiency in Omron PLC and Keyence PLC systems, including system design, installation, setup, administration, troubleshooting, performance tuning, and optimization.
• Strong command of PLC programming languages, including but not limited to Ladder Diagram, Functional Block Diagram, Structured Text, and Statement List, with the ability to design scalable and maintainable control systems.
• Deep understanding of industrial communication protocols, including RS232, TCP/IP, Modbus, and integration between PLCs and various industrial devices.

The Service Engineer is responsible for the installation, maintenance, troubleshooting, and support of an organization’s IT infrastructure, including hardware, software, and networks. The role involves ensuring smooth and efficient operation of IT systems and providing technical support to employees or clients, resolving any issues or technical challenges that may arise.

KEY RESPONSIBILITIES:

Install, configure, and set up IT equipment, including laptop, mobile devices, printers and software systems.

Provide second-level support to employees or clients for hardware, software, and network-related issues.

Provide technical support to users, addressing inquiries, troubleshooting issues, and providing solutions in a timely manner.

Document all technical issues, solutions, and system configurations for future reference.

Manage and support Windows 11, mobile devices and macOS environments.

Provide regular updates and reports on IT system performance, incidents, and ongoing upgrades to the IT Manager, ensuring timely communication and visibility of key issues and improvements.

Work closely with the IT team to develop solutions and improve overall IT infrastructure.

Utilize ServiceNow ticketing system to manage incident, problem, and change management processes.

Collaborate with cross-functional teams to implement effective IT support processes.

Provide comprehensive user training and support.

Maintain documentation of technical procedures and solutions.

Provide on-site and remote technical support to customers for any service-related inquiries or issues.

Provide training to customers or internal teams as necessary to ensure proper use and maintenance of equipment.

Handle customer complaints and resolve issues promptly to ensure satisfaction.

Stay up to date with product knowledge, new technologies, and industry trends.

Able to support the meeting/event system

SKILLS AND COMPETENCIES:

Strong problem-solving and troubleshooting skills.

Proficiency in using diagnostic tools and equipment.

Excellent communication and interpersonal skills to interact with clients and team members.

Knowledge of safety protocols and regulations in field operations.

Ability to work independently and manage time effectively in dynamic environments.

Work Environment:

On-Site/Standby Support: Provide on-site or standby technical support to troubleshoot and resolve hardware and software issues directly with clients. This includes tasks such as addressing network connectivity problems, printer maintenance and supporting end-user devices (e.g., laptops and desktops). Additionally, assist in the setup and support of meetings and events when required.

Varied Work Hours: Field IT Engineers may be required to work outside standard business hours, especially when setting up systems or performing maintenance at client locations to avoid disrupting business operations. This could mean working evenings or weekends.

May require occasional after-hours support (sometime weekend) and on-call availability.

Key Responsibilities:

• Identify and qualify leads, and schedule meetings via various methods.
• Conduct consultative, cross-, and up-selling of products/services.
• Manage the full sales cycle from prospecting to post-sales service.
• Monitor market trends and competitors to suggest improvements.
• Prepare pricing, proposals, and quotations.
• Handle client issues and deliver timely after-sales support.
• Follow up proactively to drive new and repeat business.
• Build lasting client relationships through regular updates and support.

Candidate Requirements:

• Diploma/Degree in Engineering or related course
• 2 to 5 years’ experience in technical and/or engineering sales, preferably in refineries, petrochemical plants, pharmaceutical plants, or related industries, or with valve-related experience.

Other Requirements:

• Valid Singapore driving license