Total 136 Manager support advisor job vacancies in The Philippines

Job Description

• Industry/ Organization Type: Business Consultancy / Corporate Service Provider
• Position Title: Accounts & Sales Support Manager/ Accounting & Business Support Manager
• Working Location: Macpherson
• Working Hours: 5 days (Mon to Fri: 9:30am – 6.30pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead and supervise a team of accounting and tax executives.
• Provide coaching, training, and performance feedback.
• Oversee day-to-day accounting and tax operations to ensure accuracy, efficiency and on-time filings.
• Review full sets of accounts and GST reports prepared by the team.
• Review unaudited financial statements and tax computations.
• Ensure all client deliverables and statutory deadlines are met.
• Prepare resolutions, AGM documents and changes in company officers/shareholding.
• Maintain and update statutory records in line with legal requirements.
• Build and maintain professional relationships with clients.
• Handle queries promptly and ensure high client satisfaction.
• Support sales team in documentation, onboarding, grants, and follow-ups.
• Assist in preparing quotations, billings and communicating deliverables to clients.
• Perform other ad hoc assignments and special projects as needed.

APPLY NOW!!!

• Diploma/Degree in Accounting, Finance, Business or related field.
• 3–5 years’ relevant experience in accounting, tax or corporate secretarial work.
• Strong knowledge of Singapore accounting standards, GST and corporate tax.
• Experience with cloud software (e.g. Xero) is an advantage.
• Strong communication and client-facing skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80939 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Wholesales and Retail Clothing Industry
• Position Title: Sales & Retail Support Manager
• Working Location: Central – Bugis (Walking distance from the company to MRT)
• Working Hours: 5 days / Mon-Fri: 8.45am-5.30pm
• Salary Package: Up to SGD 5000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Identify and curate attractive product assortments to propose to external stakeholders in support of in-store events.
• Conduct market research and recommend new business opportunities and ideas for service improvements to drive profitability.
• Ensure service and operational excellence by establishing and enforcing organizational standards across the sales team.
• Deliver product training to Retail Promoters and ensure they are equipped with the necessary product knowledge.
• Ensure the sales team adheres to the company's SOPs and policies.
• Oversee product displays and POP (Point of Purchase) materials, including price and product tags, ensuring compliance with company and departmental store guidelines.
• Maintain strong relationships with internal and external stakeholders by providing timely support, guidance, and communication.
• Prepare and present weekly, monthly, and ad-hoc reports by collecting, analyzing, and summarizing relevant data.
• Monitor and manage healthy inventory levels across retail stores.
• Assist with stock movements and event setups (e.g., setting up wagons), including the flexibility to travel between stores as needed.
• Mentor and support the sales team by providing solutions, answering procedural and technical queries, and promoting skills development.
• Oversee daily retail operations including inventory processing, logistics coordination, and team support including weekends when necessary.
• Develop and implement sales strategies, collaborate closely with the sales team to meet targets, and lead monthly sales meetings.
• Support the Merchandising Team with stock-taking activities and ensure compliance with company SOPs related to stock movement.
• Carry out any other ad-hoc duties as assigned.

APPLY NOW!!!

• Min.3 years of working experience as a Sales manager in the retail industry
• Proven background in retail sales, preferably with experience managing retail outlets or department store counters
• Candidates with prior experience overseeing departmental counters in major retail establishments such as Takashimaya, CK Tangs, or Isetan will be highly preferred
• Proficient in Microsoft Office (Especially Excel and PowerPoint), PS (Photoshop) or Al (Adobe Illustrator) will be added advantage
• Must be willing to work late hours when required, especially during event setups and teardowns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79648 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a leading player in Kitchen Appliance Industry. They are looking for a Project Assistant Manager to join their Team, in hopes of developing the current high performing team. They are located in the East area – easily accessible.

Key Responsibilities:

• Plan, schedule, and manage assigned projects from initiation to completion.
• Allocate resources effectively, including manpower, materials, and equipment, to meet project requirements.
• Monitor project costs, timelines, and progress to ensure delivery within budget and schedule.
• Support the superior in project planning, cost management, time management, quality management, contract administration, and safety management.
• Oversee daily project operations, addressing both strategic planning and detailed execution requirements.

Requirements:

• Degree in civil/mechanical/electronic engineering or equivalent
• Understand in MEP building systems (Mechanical, Electrical, and Plumbing)
• Must possess own vehicle

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R25157233
• EA Personnel Name: Loh Pooi Keng

Job Description

• Plan and execute project tasks and activities in collaboration with outsourced IT specialists and vendors.

• Coordinate and facilitate stakeholder engagement for discussions, system testing, and project activities.

• Monitor project progress and provide timely status updates on system upgrades and migration initiatives.

• Support implementation, testing, and enhancement of applications across various platforms and technologies.

• Ensure smooth project delivery by managing timelines, resolving issues, and aligning stakeholders throughout the project lifecycle.

Requirements

• Degree in Computer Science or a related discipline with at least 3 years of relevant IT experience.

• Proficiency in programming languages such as Java, .NET, JavaScript, JSON, SQL, or other major languages.

• Experience in application development practices, including source code refactoring, frameworks (e.g. Spring, Hibernate), and application testing.

• Familiarity with cloud platforms (e.g. Microsoft Azure, AWS) and exposure to Singapore Government projects is an advantage.

• Strong analytical, communication, and coordination skills with the ability to multitask; independent, proactive, and a committed team player with problem-solving mindset.
  

  This is a 1-year Contract position under People Advantage(Certis Group). We appreciate your application and regret only shortlisted candidates will be notified.

  By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy (www.certisgroup.com/privacy-policy).

  EA Personnel Name: Siti Khatijah

  EA Personnel No: R22111204

  EA License No: 11C3955

About Us

Trendlines Medical Singapore operates through investing in, incubating, and providing a range of services targeted to nurture and support Singapore-based entrepreneurs and start-up companies in the medical device sector leading these from development to commercialization into the global markets.

Job Description

As the Venture Support Manager, you will be reporting directly to the CEO.

You will provide support to the portfolio companies and be involved in strategy, stakeholder engagement and developing product commercialization plans with the management of the portfolio companies.

Specifically, your day-to-day activities will involve closely working directly with the portfolio companies invested by Trendlines Medical Singapore and shall provide business management support to the portfolio companies. This shall include monitoring of operational and commercial plans, engagement with internal and external stakeholders on the development milestones of the portfolio companies, preparation and review of investment/grant reports and work with the management of the portfolio companies on the business development activities.

In this role, you will also support the lead board of director of the portfolio companies in external stakeholders engagement including preparation of presentation materials and review of agreements independently or in consultation with the respective companies' lawyers.

Qualifications

Skills and Experience

· Proactive, self-driven and detailed-oriented work ethic

· Demonstrated proactive approaches to problem solving with strong decision-making capability

· Highly resourceful team player with the ability to work effectively both independently and within a team

· Forward-looking thinker who actively seeks opportunities and proposes solutions

· Possesses effective and impactful communication and presentation skills

· Strong project management and organizational skills with ability to evaluate options to support decisions

· Demonstrated experience in partnership development and project management

· Prior experience working with start-ups or early-stage companies is an advantage


Education

· Bachelor’s degree in Business, Finance, or a related field

Provide Keep the Lights On (KTLO) support for applications and systems under the C3OM Department in Synapxe

Roles and Responsibilities

1. Application Support & Incident Management

• Provide Level 2 application support and collaborate with Level 1 and Level 3 teams to resolve incidents affecting applications, backend systems, and Medical Device and Operational Technology (MDOT) components.
• Ensure incidents are accurately classified, documented, and resolved within Service Level Agreement (SLA) timelines.
• Monitor uptime and service availability across all KTLO systems.

2. Coordination with Technical and Vendor Teams

• Work with Level 3 teams and external vendors to troubleshoot complex issues, perform deeper analysis, and execute recovery actions.
• Raise and manage incident-related tickets, including those requiring privileged access to systems to support troubleshooting.
• Coordinate escalations with institutional OpTech/CIO teams or relevant vendors for MDOT‑related issues.

3. Change Management & Release Coordination

• Support planning and deployment of system fixes, enhancements, and updates, including changes impacting MDOT devices and related hardware.
• Coordinate and validate User-Acceptance-Test (UAT), regression testing, and pre‑deployment checks before rollout.
• Communicate scheduled change windows and anticipated system downtimes to stakeholders
• Ensure implementation steps follow approved implementation plans, including rollback procedures.

4. Maintenance Planning & Execution

• Leadand coordinate system maintenance schedules, patch cycles, and MDOT‑related update activities.
• Communicate maintenance windows and expected downtimes to stakeholders.
• Ensure prerequisites such as MDOT clearance, IP whitelisting, and software configuration updates are completed.

5. Documentation & Process Management

• Maintain and update SOPs, KTLO workflows, incident logs, and operational documentation.
• Ensure documentation accurately reflects system changes and MDOT dependencies.

6. Vendor & Procurement Support

• Work with procurement teams and vendors to acquire necessary software, MDOT hardware components, and support services.
• Track vendor deliverables and ensure compliance with contractual requirements.

7. After‑Hours Support

• Provide after‑office‑hours support for urgent or high‑severity incidents and coordinate service recovery across application and MDOT systems.

Requirements/ Qualifications

1. 10 years of IT industry experience, including at least 4 years in applications support and IT operations.
2. Degree in Computer science, Computer Engineering, or equivalent.
3. Strong understanding of IT technologies, SDLC, and Agile methodologies.
4. Experience in supporting mobile apps and web‑based systems.
5. Demonstrated ability to work with business users and cross‑functional support teams.
6. Strong analytical and problem‑solving skills, with the ability to work independently.
7. Experience in the healthcare industry is an advantage.

Job Scope:

• Planning and executing tasks and activities with outsourced IT specialists and vendors;
• Coordinating and facilitating stakeholder involvement in activities such as discussion, system testing etc.;
• Monitoring and providing timely status reports on various upgrade and migration activities

Requirements:

• Experience in Planning and executing tasks and activities
• Experience in programming languages such as Java, .NET, JavaScript, JSON, SQL, or any other major application programming language
• Have at least a degree in Computer Science or other related disciplines;
• At least 3 years’ relevant working experience in IT
• Demonstrated experience in programming languages such as Java, .NET, JavaScript, JSON, SQL, or any other major application programming language;
• Knowledge and experience in source code refactoring, application frameworks (Spring, Hibernate etc.), application testing, hyper-scalers (e.g. Microsoft Azure, AWS etc.) and Singapore Government projects would be considered advantageous
• Strong analytical, coordination, and communication skills (both written and verbal), as well as the capacity to manage multiple tasks simultaneously, are essential qualifications for this position;
• Applicants must be a committed team player, possess an independent problem-solving mindset with a strong desire to find innovative and 'out of the box' solutions to problems.

Working Hours: 8.30am to 6pm (Mon to Thu) and 8.30am to 5.30pm (Fri) and the current hybrid work arrangement will be discussed with supervisor.

Contract Period: 1 year

Salary: $4500-$9000/month (depending on experience and qualifications)

Location: Pasir Panjang

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE

About the Role:
The Sr. Operations Support Manager (OSM) works leads a team and works closely with Regional Security Managers and executive-level client stakeholders. It is a high-visibility role responsible for regional end-to-end project management, data analysis, and communication of results to senior leaders. The Sr. OSM plays a critical role in managing regionally based support roles across multiple disciplines, driving continuous improvement initiatives, and ensuring the smooth execution of operational processes in a matrixed environment. Acting as a liaison between internal teams and the client, this role supports the development and implementation of security programs, drives strategic initiatives, and ensures accountability for key deliverables across the region.

Job Responsibility:
In this role, you’ll lead a team and manage ongoing security projects, ensuring alignment with enterprise goals. You’ll gather and analyze data related to significant security events, generate reports, and present insights to regional and global leadership. You’ll also coordinate with stakeholders, manage executive-level requests, develop procedural documentation, and facilitate both client and internal meetings. Your responsibilities will include supporting new site security launches, identifying process improvements, and presenting findings to large audiences. You’ll be a key contributor to the organization’s success by ensuring operational readiness, reporting accuracy, and clear communication across all levels of engagement.

Job Requirements:
We are looking for a seasoned professional with a bachelor’s degree and at least 5+ years of relevant experience, or an equivalent combination. 3+ years of people leadership is essential. Since you will be communicating with senior leaders, it’s critical that you have strong verbal and written communication skills and are comfortable in front of large audiences. You’ll need to be self-motivated and be able to work under pressure in a fast-paced environment.

You should bring exceptional organizational and time management skills, with the ability to juggle multiple priorities seamlessly. A proactive, solution-oriented mindset is key to thriving in this role. You’ll need to excel at prioritizing tasks effectively and anticipate the needs of the team to stay ahead of the curve. You will need effective communication and presentation skills, and a proactive, adaptable mindset in a fast-paced, matrixed environment. In this role, you’ll need to be proficient in Microsoft Office applications – including SharePoint, PowerPoint, Excel and PowerBI.

On occasion, you may be asked to travel across the region to support the Regional Director of Security Operations (10% of the time), so a passion for travel is essential. This role will also have to work nights and weekends to support high priority events. You’ll also need to be comfortable with the occasional work during out-of-office hours to support the business during high priority events and emergencies.

We are hiring an Application Support Analyst for one of our clients in Singapore. The ideal candidate will have strong experience in IT trading environment.

Key Responsibilities:

Production monitoring

• Monitor the global IT platform and execute the associated action when alerts are raised.
• Process (analyze, solve, document) incidents.
• Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
• Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
• Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
• Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

• Process local user support requests (configurations, assistance…)
• Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

• Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority, …
• Manage the IT part of the Singapore Business Continuity Plan
• Share improvement ideas with Business Analyst

Required Skills & Experience:

• Degree in IT engineering or Mathematics.
• 2-6 years relevant experience in IT trading environment
• Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.
• Understanding of trading environment.
• First experience in live monitoring and application support of large IT systems
• Good technical knowledge on Windows environment
• SQL skill

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID (Saravanan R1871815)

• Mentor and develop a high-performing support team, ensuring continuous training, clear goals, and efficient operations.
• Oversee issue resolution, optimize workflows, and implement proactive strategies to enhance customer satisfaction.
• Streamline support processes, leverage automation, and ensure compliance with security and industry standards.
• Stay ahead of industry trends, manage risks, and drive continuous improvements in service reliability and performance.

Requirements:

• Degree in IT/Cyber Security or equivalent.
• Certified in CompTIA A+, Azure Admin, AWS Solutions Architect, CCNA, ITIL, ScrumMaster, or Six Sigma.
• At least 5 years of hands-on experience in IT support or management, resolving issues in software, hardware, networking, and cloud environments.
• Proficient in OS (Windows, Linux, macOS), Networking (DNS, DHCP, firewalls, VPNs), Cloud (AWS, Azure, Google Cloud), Helpdesk (Zendesk, Freshdesk), CRM (Salesforce), and Monitoring Tools (Nagios, SolarWinds, Datadog).
• Knowledge of ITIL frameworks or similar.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Functional (job responsibilities)

• Manage Oracle OS and SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems
• Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security
• Apply data modelling techniques to ensure development and implementation support efforts meet integration and performance expectations
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members
• Responsible for support applications and services used for the production, management and delivery of content and services online
• Provide the capacity planning, monitoring and maintenance of designated system identifying trends or problems. Ensure performance, security, and availability of databases
• Handling BAU operations and supporting deployments for Windows and Linux servers.
• Enhance the knowledge improvement plans. Prepare documentations and specifications
• Refine and automate regular processes, track issues, and document changes
• Ensuring that process are dully followed (change, incident, problem management)
• Handling escalation on actions from users and collaborating with Production Engineers Level 2 (incident, request, change)
• Handle common database procedures such as upgrade, backup, recovery, migration, etc.
• Support Telephony System - IPC NICE Recording
• Perform scheduled maintenance and support release deployment activities after hours

Organizational (organizational responsibilities)

• Excellent team player and project driver with HLBS and HLBB.

Education/Qualification

• University Degree or equivalent in Information Technology, Computer Science or other relevant field

Experience/Requirements

• Possess at least 5 years of experience in MS SQL Server, Windows, Oracle Administration and Linux Administration
• Possess at least 5 years of application support experience
• Familiar with SFTP solutions - Crush FTP.Experience with Tectia Job schedulerMS SQL DBAOracle DBAMCTS, MCITP, and/or MVP certifications is an added advantage
• Limited to Singaporeans/PR

An opportunity has become available for a Technical Support Manager at SGI Aviation Pte Ltd (Singapore Office).

What we offer:

• Hybrid workplace model (2 days at home per week)
• Standard European Style Working Hours (9:00 – 18:00 Singapore Time)
• Full-time employment
• 20 paid vacation days per year + bank holidays
• Company equipment (laptop and mobile phone)

About the job:

The Technical Support Manager is responsible for SGI’s technical database management,collection of general and / or specific information in the field of aviation,asset- and lease management support and financial forecasting and analysis. The role also includes providing high quality support to front line Technical Managers (TM), Technical Vice Presidents (VP) and the Management Team(MT).  

In this position you will be introduced to the aircraft asset management business whereby you will develop the skills to determine the value of an aircraft, analyze an aircraft’s cashflow and be exposed to the commercial aviation financing business holistically.

Responsibilities include:

1. Provide high quality technical support to representatives in the field:

• Provide support to front line TMs and Technical Representatives
• Manage the technical support e-mail address
• Efficiently share data with the team

2. Manage the technical knowledge-and information data base:

• Database management: data collection, structuring, analysis and integrity verification
• Compilation of detailed and accurate reports

3. Create templates, standards and financial models for implementation on various projects:

• Creation and standardization of templates and technical standards
• Perform market and fleet analysis
• Perform financial analyses, including quantifying exposures for airlines, lessors and/or financiers

4. Project support:

• Participate in aircraft asset management or technical services projects: both at the SGI office and at the aircraft site (under the supervision of a senior and/or VP)

5. Asset Management support:

• Record and monitor utilization of managed assets
• Prepare rental and maintenance reserve invoices
• Monitor assets for upcoming or ongoing maintenance events
• Monitor lease obligations
• Assess and review maintenance claims

What we are looking for:

Requirements:

• Bachelor’s degree in Aviation, Aerospace Engineering. Bachelor degree in Finance is also an option for this position.
• Knowledge of airline operations, aviation and leasing companies.
• Excellent English language skills (reading, writing, speaking).
• Knowledge of AerData’s, CMS Lease or any other Asset Management Software is a Plus.

The Ideal candidate will:

• Be a pro-active team player with an ability to work well with people at all levels, both internally and externally.
• Have excellent preparation, organizational and communication skills.
• Have excellent problem-solving skills and have sound judgment in relation to technical matters.
• Be a highly motivated self-starter able to work with minimal supervision and be flexible.
• Demonstrate advanced skills with the features of various computer - word processing - and spreadsheet software (Microsoft Word and Excel, PowerPoint, Outlook and other proprietary software).
• Demonstrate social/cultural awareness and a willingness to travel.
• A candidate fresh from university is preferable.

If you are interested in working with us, kindly email your cover letter and resume to hr@sgiaviation.com.

ABOUT US

SGI Aviation is driven by a team of aircraft passionate experts, providing services that contribute to ‘Efficient and safe aviation for a connected world’.

As an independent advisor to the aviation industry, SGI Aviation provides technical consulting and advisory services in the areas of aircraft and engine asset management. Our range of services covers the entire life cycle of an aviation asset, as well as the surrounding regulatory, operational and IT needs.

Our clients include lessors, financiers, airlines, corporate aircraft owners,aircraft manufacturers, MROs, as well as aviation authorities and regulators all located throughout the world.

For more information about SGI Aviation visit https://www.sgiaviation.com/

• Reputable Data Center owner in Singapore
• Job scope: APAC

About Our Client

Our client is a leading global data centre operator headquartered in Singapore, with operations across Asia, Europe, and the US. They develop and operate large-scale, high-performance data centres that support hyperscale and enterprise customers worldwide.

Job Description

• Provide engineering support for data centre operations as the SME for electrical and other critical systems.
• Lead root cause analysis (RCA) for technical issues and implement corrective and preventive actions.
• Act as the Level 2 / Level 3 escalation point for complex infrastructure issues from site operations teams.
• Develop and maintain engineering standards, procedures, MOPs, drawings, and testing documents.
• Manage the lifecycle of critical equipment, including maintenance strategy, upgrades, and replacement planning.
• Conduct risk assessments to identify points of failure and recommend mitigation measures.
• Support business continuity and disaster recovery planning from an engineering perspective.
• Work closely with teams such as Site Operations, Service Assurance, and Technical Service Management to ensure smooth operations.
• Collaborate with the Technology and Project Delivery team to improve the design and maintainability of new data centre builds.

The Successful Applicant

• Bachelor's Degree in Electrical Engineering.
• At least 8 years of experience in operations, maintenance, commissioning, construction, or design of mission-critical facilities (data centre experience preferred).
• Regional experience is an advantage.
• Certifications related to Energy and Environmental Management such as SCEM, Green Mark, LEED GA, or LEED AP are preferred.
• Experience managing certification programmes such as ANSI/TIA-942, Uptime, BCA-IMDA Green Mark, SS564, LEED, or ISO.
• Professional certifications such as PE, PMP, Chartered Engineer, or Uptime Accredited Tier Designer/Specialist are preferred.
• Familiar with industry standards such as ASHRAE, Uptime Institute, ISO, NFPA, and Singapore Standards.
• Strong communication and stakeholder management skills.

What's on Offer

• Permanent role with opportunities for career growth.
• Work within a reputable company in the Data Center sector.

Contact

Hazel Choi (Lic No: R24122391 /EA no: 18S9099)

Quote job ref

JN-032026-6964453

Phone number

+65 6533 2777

Key Responsibilities

• Engages with customers at a working level to solve High Value Problems affecting customer's ability to achieve technology milestones.  

• Manages small GPS team or program providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. 

• Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent.   Contribute to the FMECA process. 

• Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers.

• Participate in Engineering Design Reviews

• Develop new procedures and Best Known Methods (BKMs) to service new products.

• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues

• Drive resolution of key issues with Engineering.  Own beta site test plans and reporting

Requirements:

• PhD/ Master's/ Bachelor’s degree in Engineering; semiconductor or equipment background preferred.

• 8+ years in product support or field engineering with leadership experience.

• Strong troubleshooting and root‑cause analysis skills for complex equipment.

• Experience with NPI, FMECA, design reviews, and beta site testing.

• Ability to develop procedures/BKMs and drive resolution of top field issues.

• Effective customer communicator and cross‑functional collaborator.

Work Location:

• Fusionopolis

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across more than 150 locations around the world, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

Bloomberg’s Multi-Asset Risk System (MARS) and derivatives data and valuation services (BVAL OTC) offer a comprehensive suite of risk management tools that delivers consistent, consolidated results across our client’s entire firm. MARS is powered by Bloomberg’s world-class pricing library, market data, and mortgage cash flow engine, and together with BVAL OTC enables front office, risk, middle office, collateral managers, and other financial professionals to analyze their trading and investment portfolios, manage and mitigate their exposure, and ready themselves for any turn of events.

The Bloomberg Quant platform (BQuant) is an interactive development tool that provides a turnkey end-to-end solution that supports complex quantitative analysis and delivers data-driven insights to front-office teams at high speed - providing faster time to market. BQuant is designed for buy-side quants, analysts, and portfolio managers that want to adopt a more quantitative approach to their investment process.

What’s the role?

We are looking to appoint a Team Leader with the experience and motivation to run the APAC Risk and BQuant Enterprise Service Support Team that helps clients with workflow solutions for their risk management requirements and their quantitative investment decision making tasks. You’ll help drive the Enterprise Service vision of delivering knowledgeable front-line support across the wide range of Bloomberg Risk and BQuant solutions, and premium services to our clients. You will be leading a team with deep knowledge of our risk solutions, risk management clients’ workflow, and BQuant. This team will be aligned with Enterprise Sales, Product, and Implementation in the delivery of specialized product support to terminal and off-terminal clients within the sell-side and buy-side community. As well as sustaining a sufficient level of expertise within your team, you will develop relationships with key partners for this community of Bloomberg users within and outside of Enterprise Services.

We'll trust you to:

• Recruit, develop, and lead the Representatives you are responsible for, enabling a dedicated, impactful, and professional team
• Collaborate with peer teams and aligned Sales teams to drive critical initiatives, such as client training, usage calling campaigns, and projects
• Contribute to the effective running of the business
• Service our clients directly by providing solutions in strategic and critical areas such as product releases, training to new users, handle DRQSs and pre-emptive alerts, and ad hoc workflow projects
• Proactively identify ideas to help drive stronger departmental performance and implement those ideas to improve results internally and for our clients
• Act as an advocate for Diversity and Inclusion, truly understanding its importance to our business

You’ll need to have:

• Minimum 7 years of client facing experience in financial services or a financial technology company
• Experience of Risk products and derivatives, or BQuant
• Prior experience in team building, leadership, or in mentorship and development of others
• A strong curiosity about risk and coding, and a passion for providing outstanding customer service
• The desire and ability to build strong cross-departmental relationships to ensure collaboration around customer support and strategic product adoption and feedback
• Effective problem solving and analytical skills
• Strong organizational skills, attention to detail, and the ability to handle multiple projects
• The ability to achieve team goals, logically address problems, and set priorities
• Strong presentation and communication skills in English
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree equivalent qualifications

We'd love to see:

• Previous sales experience
• Experience of any coding language (e.g. Python)

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore |www.bloomberg.com/singapore

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.

https://www.bloomberg.com/professional/www.bloomberg.com/singapore