Total 1,776 purchasing lead job vacancies in The Philippines

Responsibilities:

• PO Administration: Convert approved requirements into Purchase Order (PO) within the ERP System.
• Supplier Follow-up: end routine status-check emails/calls to suppliers to confirm delivery dates and prevent de-commits.
• Data Maintenance: Update lead times and price changes in the system as directed by the Senior team.
• Record Keeping: Organize and file digital and physical purchasing records.

Requirements:

• Experiences in the Purchasing & Logistic support.
• Exposure to manufacturing environment with relevant scopes.
• Able to commit for a 6 months contract with a good communication and teamwork.

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960

By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by GMP Technologies (S) Pte Ltd and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at GMP Technologies (S) Pte Ltds website and [https://www.e2i.com.sg/pdpa/].

Logistics & Purchasing Admin

Working Days: 5 days, Mon to Thurs 8:30am-6pm &  Fri 8:30am-5:30pm

Working Location: One-North

Salary: $2,800 ~ $3,300

Responsibilities

• Manage phone calls and email enquiries professionally and promptly.
• Attending to office visitors.
• Maintain organised filing systems, both digital and physical.
• Processing of Purchase Requisitions and issuance of Purchase Orders.
• Booking of Customers’ Purchase Orders and coordinate with Finance team for invoicing.
• Responsible for coordinating shipping, receiving deliveries, conducting stock checks, documenting records, and storing inventory.
• Ensure outgoing and incoming shipments are completed on time, within budget and to the exact location.
• Prepare shipping documents (eg. Airway bills, bills of landing, purchase orders, delivery orders, certificate of beneficiary, etc)
• Familiar with shipping incoterms and apply them accurately as required.
• Update, monitor and generate regular reports related to administrative and logistics operations.
• Liaise and negotiate with vendors, suppliers and contractors to ensure service quality and cost efficiency.
• Collaborate and communicate with other departments and regional offices.

Requirements

• Higher Nitec or Diploma in Business Administration, Logistics, Procurement or equivalent.
• At least 2-3 years of relevant work experience is preferred.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

About the Role 

The Advanced Remanufacturing and Technology Centre (ARTC) is looking for a Lead / Senior Solution Architect to drive the design and implementation of enterprise-scale agentic AI systems for industrial and enterprise applications. This role focuses on architecting AI-enabled platforms and workflows that leverage LLMs, tool orchestration, autonomous agents, enterprise integrations, and scalable cloud-native systems to support intelligent operations and decision-making. You will work closely with engineering teams, AI researchers, and business stakeholders to shape technical strategy, define system architectures, and lead the delivery of production-grade AI solutions. We are looking for experienced architects who combine strong software engineering and system design capabilities with deep interest in emerging agentic AI technologies and practical enterprise adoption. 

Key Responsibilities

• Architect and lead development of enterprise-scale agentic AI systems and platforms 
• Design AI orchestration workflows involving LLMs, tools, agents, and enterprise integrations 
• Define scalable, secure, and reliable system architectures and engineering practices 
• Collaborate with stakeholders to translate operational needs into AI-enabled solutions 
• Evaluate and adopt emerging technologies related to agentic AI and enterprise AI systems 
• Provide technical leadership and mentorship to engineering teams 

Job Requirements

• Degree in Computer Science, Software Engineering, or related fields 
• Strong experience in software architecture, backend systems, or enterprise platform development 
• Experience designing scalable cloud-native or distributed systems 
• Familiarity with LLMs, AI application architectures, and orchestration frameworks 
• Interest or experience in agentic AI systems, automation workflows, or multi-agent applications 
• Strong communication, problem-solving, and stakeholder management skills 

Good to have 

• Experience with cloud platforms such as Azure, AWS, or GCP 
• Familiarity with Docker, Kubernetes, CI/CD pipelines, or MLOps practices 
• Experience building AI-enabled enterprise applications, copilots, or intelligent automation solutions 
• Exposure to AI governance, observability, or security considerations for AI systems 
• Experience working with manufacturing, industrial systems, or enterprise digital transformation initiatives 

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description

• Lead and manage Quality Assurance and Food Safety operations across multiple food manufacturing facilities.
• Maintain and continuously improve the Food Safety Management System (FSMS), ensuring compliance with ISO 22000, Halal, SFA, customer, and regulatory requirements.
• Lead internal and external audits, certifications, and regulatory inspections, ensuring audit readiness and timely closure of findings.
• Conduct site inspections of production to ensure compliance with food safety, quality and hygiene standards.
• Drive investigations and corrective actions for customer complaints, non-conformances, and food safety incidents.
• Oversee supplier qualification, raw material approval, and quality compliance programmes.
• Ensure effective implementation of GMP, HACCP, hygiene, sanitation, and quality control programmes across operations.
• Collaborate closely with the Production team and provide operational support when required to ensure efficient and compliant manufacturing operations
• Support new product development and regulatory compliance initiatives, including HPB, HCS, and Nutri-Grade requirements.
• Serve as the key point of contact for food safety, quality, regulatory, and compliance matters, reporting directly to the Director and General Manager.
• Any other duties assigned by the Management

Job Requirement

·        Possess at least a Diploma in Food Technology,Food Science, Food Nutrition or equivalent.

·        Minimum 5 years working experience in related field.

·        Relevant knowledge in FSSC, ISO 9001, ISO 22000,GMP, HACCP.

·        Knowledge of tools, concepts and methodologiesof QA.

·        Proficient in Microsoft Word, Excel andPowerPoint.

·        Able to work independently, as well as a teamplayer.

·        Working day pattern: 5 days, 8 hrs per week.

·        Location: Senoko or Woodlands area

Note: We offer lunch meal.

If interested, please send your resume to WhatsApp @ +65 9112 1178

Position Summary

The Talent Acquisition Supervisor will lead a team of recruiters in Singapore, China, and Taiwan, supporting manufacturing plant hiring and corporate roles across India, Vietnam, Singapore, Turkey, the US, etc.

This role manages an international recruitment team and partners closely with corporate stakeholders to drive workforce planning, strengthen talent pipelines, and ensure compliant hiring practices across jurisdictions.

The ideal candidate has strong experience in manufacturing hiring environments and is comfortable operating in cross-border, fast-paced production settings.

Key Responsibilities

• Partner with leaders and department heads to understand manpower planning.
• Provide hiring forecast visibility and risk assessment to leadership.
• Lead and manage a team of recruiters based in Singapore, China, and Taiwan.
• Standardize recruitment processes, interview frameworks, and reporting formats.
• Drive accountability on KPIs (time-to-fill, cost-per-hire, agency usage, offer acceptance rate).
• Facilitate cross-country alignment on employer branding and hiring standards.
• Oversee full-cycle recruitment for plant and corporate roles.
• Support critical/leadership hiring directly when required.

Job Requirements

• Bachelor’s Degree in HR, Business, or related field.
• 3–5 years of recruitment experience
• Minimum 3 years experience in manufacturing or industrial environment.
• Proven experience managing regional or cross-border recruitment.
• Knowledge of employment regulations; exposure to regional labor market preferred.
• Bilingual capability (English + Mandarin) preferred for regional coordination.

Key Competencies

• Strong stakeholder management in plant environment
• Cross-cultural leadership
• Data-driven recruitment strategy
• High adaptability in fast production setting
• Negotiation & vendor management
• Ability to manage high-volume + strategic hiring simultaneously

Role Overview

We are seeking a highly capable Projects & Procurement Lead to drive end-to-end strategic planning, procurement, and execution of key logistics initiatives across SPX Express.

This role sits at the intersection of network planning, procurement, and operational strategy, responsible for ensuring SPX scales efficiently through robust capacity planning, strong vendor ecosystems, and data-driven decision-making.

You will lead strategic initiatives across network expansion, new logistics products, cost optimisation, and operational transformation, working closely with senior stakeholders across Operations, Finance, Product, and Regional teams.

Key Responsibilities:

1. Strategic Planning & Project Leadership

• Lead end-to-end planning and execution of strategic SPX projects

• Drive initiatives such as new service rollouts, operational improvements, and strategic growth initiatives

• Evaluate and execute new business opportunities including service expansion and new logistics solutions

• Develop project roadmaps, business cases, implementation plans, timelines, and performance tracking frameworks

• Manage project risks, dependencies, and cross-functional alignment to ensure successful delivery
  

2. Procurement & Vendor Management

• Oversee procurement activities for operational and strategic requirements across SPX Express

• Lead vendor sourcing, evaluation, negotiation, contracting, and performance management

• Build and manage supplier relationships to ensure cost efficiency, reliability, and service quality

• Drive procurement governance, compliance, and risk management standards

• Partner with Business Intelligence & Finance on budgeting, forecasting, and cost planning
  

3. Business Analysis & Problem Solving

• Analyse large and complex datasets to identify operational gaps, inefficiencies, and improvement opportunities

• Translate insights into actionable recommendations for leadership decision-making

• Conduct deep-dive analyses across key topics such as:

  Driver incentive effectiveness

  Driver performance and productivity

  Service quality improvement initiatives

  Cost efficiency and optimisation opportunities
  

4. Cost Optimisation & Operational Efficiency

• Drive initiatives to reduce operational cost while maintaining service quality

• Identify opportunities to improve procurement efficiency and vendor cost structures

• Support development of savings pipelines in partnership with Finance and Operations stakeholders

• Continuously improve processes to enhance productivity and execution efficiency
  

5. Stakeholder Management & Execution Leadership

• Collaborate with cross-functional stakeholders across Operations, Commercial, Product, Finance, Legal, Government Relations, and Regional teams.

• Lead project working groups and ensure alignment across multiple stakeholders

• Drive structured decision-making in a fast-paced and ambiguous environment

• Mentor junior team members and contribute to capability building within the function
  

Job Requirements 

Experience

• Bachelor's degree in Business, Engineering, Supply Chain, Operations Management, Economics, or a related field.

• Minimum 5 years of experience in strategy, project management, procurement, operations, consulting, or supply chain-related roles

• Strong experience in logistics, e-commerce, transportation, or high-growth technology environments

• Proven track record of leading cross-functional projects from ideation to execution

• Prior experience in procurement, vendor management, or commercial negotiations is highly preferred

Skills & Competencies 

• Strong analytical and problem-solving skills with ability to work with large datasets

• Advanced proficiency in Excel; SQL / Tableau / Power BI is a plus

• Strong project management and execution capabilities

• Strong stakeholder management and influencing skills

• Strong business acumen with ability to balance cost, operations, and customer impact

• Ability to thrive in fast-paced, ambiguous environments

• Excellent communication and structured thinking skills

About the team:

This role sits within the Customer Service team and supports the MariBank customer servicing operations. The role focuses on improving banking customer experience, customer service agent productivity, and operational efficiency across the customer service function.

Job Description:

• Responsible for the management of various Customer Service support functions such as system management, data reporting, and performance monitoring. These functions support the servicing of banking-related enquiries such as account servicing, payments, transfers, and card-related requests
• Drive the planning and implementation of new projects and initiatives to achieve continuous improvement in ops productivity, customer experience, and risk management
• Key product owner for all systems used by the Customer Service team (including ticketing systems, contact centre tools, and chatbot solutions that support the servicing of banking customers)
• Lead the rollout and enhancement of chatbot and manage a team of chatbot agents in ongoing iteration
• Drive system enhancements from end-to-end to improve user experience and efficiency
• Manage a team of support agents in their daily BAU work
• Leverage data analytics to generate actionable insights for the Customer Service team to improve operational performance and customer experience
• Monitor and analyse key performance metrics to ensure achievement of KPIs and business objectives for the Customer Service team
• Collaborate closely with Customer Service Operations, Product, and Technical teams to understand customer pain points, improve service processes, and enhance the overall customer journey

Requirements:

• Bachelor’s Degree and above in any field
• Strong written and verbal communication skills
• Prior experience in contact centre support role or similar experience is a plus
• Prior experience in banking / financial services is a plus

Own and deliver monthly qualified leads at target CPL through Meta, Google and digital channels. Responsible for both lead quantity and cost efficiency.

Scope of Work

Core Responsibilities

1. Lead Generation

* Plan and run Facebook / Instagram lead campaigns

* Generate consistent monthly enquiry volume

* Improve lead quality, not just quantity

2. Cost Control

* Reduce CPL

* Improve ROAS / CAC efficiency

* Manage and optimise ad budgets daily

1. Campaign Execution

* Launch new campaigns, creatives, offers, landing pages

* A/B test audiences, hooks, creatives, copy

3. Reporting

* Daily / weekly reporting:

* Leads

* CPL

* Spend

* Conversion rate

* Show-up rate

* Sales ROI

4. Funnel Improvement

* Work with sales team to improve lead follow-up speed

* Improve booking rate / trial attendance

What Success Looks Like

* Every month leads delivered

* CPL controlled

* Fast reaction when results drop

* Constant testing and improvement

* No excuses, data-driven decisions

* Think like owner, not employee

Candidate Requirements

* Strong Meta Ads hands-on experience

* Proven lead generation results

* Understand CPL / CAC / ROI

* Analytical and aggressive optimiser

* Able to work independently

Performance Model (Better)

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

Administration & Facilities

• Oversee the overall operations and performance of a cluster of Active Ageing Centres (AACs) and directly manage the AAC @ Serangoon - including its day-to-day administration, programmes, and community caf - to ensure smooth, safe, and engaging service delivery for seniors.
• Lead and support a team of AAC Supervisors to foster well-being and a supportive team culture.
• Assist HOD in staff recruitment and training of the team.
• Work collaboratively with AAC supervisors to align practices and maintain consistent service standards across Centres.
• Ensure operational compliance through the development and review of standard operating procedures, contingency and emergency plans, in line with prevailing policies.
• Manage incidents, audits, public enquiries and feedback, and related documentations.
• Monitor centre statistics (attendance, submission of reports on attendance to programmes, befriending statistics) and ensure timely, accurate reporting to management and authorities (e.g. AIC/MOH).
• Coordinate facility maintenance, procurement, vendor management, ensuring timely resolution of operational issues and cost-effectiveness.
• Plan manpower deployment across centres to ensure optimal resourcing and coverage.

Community Caf Management

• Oversee the daily operations of the community caf
• Guide the team in caf management, budgeting, procurement, supplier management and volunteer engagement.
• Review caf performance, financial accountability and sustainability to ensure alignment with HNF's community engagement goals.

Centre Service Planning, Implementation and Evaluation

• Manage the planning and implementation of outreach and engagement initiatives to residents in the AAC service boundary.
• Support innovation and local relevance in programme design
• Oversee the befriending and buddying programme
• Promote the Asset-Based Community Development approach to recruit, train and activate residents as community champions and volunteers.
• Oversee volunteer management, including recruitment, training and maintenance of an updated database.
• Lead programme evaluation efforts to assess outcomes and identify areas for improved effectiveness.

Referral Coordination and Community Partnership

• Strengthen relationships with community partners, volunteers and donors to advance AACs' objectives through collaboration and resource mobilisation.
• Build and maintain strong partnerships with healthcare and community stakeholders (e.g. Polyclinics, GPs, SSO, SGO) to facilitate seamless service referrals and integrated care.
• Represent HNF at sub-regional and inter-agency platforms such as ICCS (Integrated Community Care Services), contributing to collaborative planning.
• Support the coordination of cross-centre initiatives and ensure alignment with HNF's organisational goals and community strategies.

Diploma or Degree in Social Work, Gerontology, Nursing or Healthcare related

We are looking for a Lead Centre Manager to lead a cluster of Active Ageing Centres (AACs) in HNF. The incumbent will report to the Head, Centre-Based Services and should possess the following:

• minimum 5 years of relevant work experience and has proven experience in team leadership, operations management, and stakeholder engagement.
• prior experience in cafe/restaurant management (will be advantageous) as the AAC under the Manager's direct charge will have a community cafe.
• approachable and enjoy engaging and working with seniors

You'll make a difference in many lives, and while challenging, the job offers a sense of personal fulfilment like no others. Embark on a meaningful career with HNF today!

Job Description

Why this role is important to us

The incumbent has overall responsibility for the management of all operations in Singapore.

This role has responsibility for overseeing Global Delivery’s workforce in Singapore and delivery of the processes and services in partnership with global business and corporate function leaders. The role provides leadership and oversight across the entire footprint in Singapore while ensuring the appropriate structures and accountability are in place with senior stakeholders in the US, Europe and APAC. The role is also responsible for the governance and oversight for areas of compliance within the Singapore regulatory framework.

What you will be responsible for

• Execution and monitoring of Global Delivery service delivery. This role is responsible for ensuring that services delivered across all Global Delivery functional areas are executed in line with service level requirements while leveraging local leadership and developing global and regional best‑practice solutions for clients.

• Partner with global and regional leadership to review the effectiveness of the operating model and build strategies for transformational change aimed at creating synergies and enhanced client outcomes.

• Ensure appropriate integration of Global Delivery into risk and compliance frameworks are established across all business areas and corporate functions operating in Singapore.

• Ensure Global Delivery functional leads are focused on appropriate allocation of resources to improve efficiency and effectiveness across the areas of responsibility and continuously improve overall resiliency.

• Provide leadership for staff on the ground through the establishment of governance, management routines and strong partnerships with global business and corporate function leaders.

• Partner with global business and corporate function leaders to optimize current budgets and planned investments in Singapore.

• Role model State Street’s culture traits in support of enterprise purpose and strategy. Partner with Global Human Resources to attract, engage, develop and retain a high‑performing and diverse workforce that supports a culture of accountability, innovation and continuous improvement.

• Partner with the client service organization to ensure we remain a strong partner, innovator and collaborator for the clients we serve; understand client issues and identify opportunities to improve service delivery.

• Evaluate and track the success of State Street Singapore in reaching its goals leveraging the Objectives and Key Results (OKR) methodology.

What we value

These skills will help you succeed in this role

• Multiple years of experience leading a complex operational or service delivery organization, ideally within the financial services industry.

• Demonstrated ability to successfully operate in a global, matrixed organization and partner across multiple lines of business and corporate functions, with particular emphasis on technology, operations, risk and compliance.

• Strong ability to drive performance improvement within a complex local/global organizational environment.

• Strong financial acumen with experience managing through multiple economic cycles.

• Proven track record in driving improvements towards an inclusive and diverse workplace.

Qualification and Requirements

• Over 15 years of experience running operations within financial services

• Enterprise leadership skills managing client service delivery and business growth.

• Experience interfacing at a senior level with clients, service providers and regulators.

• Strong team leadership, coaching, mentoring, communication and presentation skills

• Strong critical thinking, problem solving, and ethical decision-making skills

• Focus on talent management, optimizing technology and managing operational risk

• An ability to think strategically, managing complexity, change and multiple priorities

• A successful association in major operational model or platform improvements

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/AI-Engineering-Lead%2C-Automation-and-Platforms/33261-en_GB/

We regret that only shortlisted candidates will be notified.

Key Responsibilities

1. Technical Architecture and Solution Design

• Define the technical architecture for AI automation, workflow automation, data integration and platform capabilities across ETP.
• Determine how the data lake, AI inference layer, vector database, workflow automation tools, SaaSplatforms and ETP Hub should connect.
• Translate business requirements and operational pain points into technical solution designs, delivery plansand prioritised build tasks.
• Ensure technical solutions are secure, maintainable, reusable and aligned with ETP’s longer-term digital operating model.

2. AI Engineering Delivery Leadership

• Lead the AI Engineers in delivering AI agents, automation workflows, data pipelines, reporting automation and integration components.
• Review technical outputs including scripts, workflows, data logic, API integrations, AI-assisted tools and deployment approaches.
• Set delivery standards for code quality, testing, documentation, release readiness and post-launch sustainment.
• Support the use of AI coding tools to accelerate development while ensuring appropriate technical review and quality control.

3. Data, AI and Workflow Automation

• Provide technical oversight for data cleanup, data transformation, reconciliation logic, reporting automation and AI-enabled reporting.
• Guide the development of AI inference-layer capabilities for extraction, classification, validation,summarisation and report generation.
• Lead workflow automation approaches using tools such as n8n and related integration platforms.
• Guide AI-enabled features within ETP Hub, including search, knowledge retrieval, agent workflows and user-facing automation.

4. Platform, SaaS and Infrastructure Integration

• Ensure automation solutions integrate properly with ETP’s platforms, SaaS applications, workflow tools, datasources and infrastructure.
• Work with platform, SaaS and infrastructure workstreams to align technical dependencies, implementation sequencing and support arrangements.
• Assess vendor and professional services proposals for technical soundness, scalability, maintainability and handover readiness.
• Surface risks, constraints and trade-offs early, including security, data access, infrastructure, integration and sustainment considerations.

5. Governance, Documentation and Sustainment

• Establish technical standards for automation workflows, data pipelines, scripts, AI agents, prompts,integrations and reusable components.
• Ensure documentation of architecture, data flows, business rules, workflow logic, prompts, APIs, dependencies and support arrangements.
• Put in place testing, monitoring and issue-resolution processes for deployed automation and AI-enabled tools.
• Drive continuous improvement based on user feedback, adoption, operational performance and changing business needs.

Qualifications

• Degree in Computer Science, Software Engineering, Data Science, Information Systems, Engineering or a related technical discipline; equivalent practical experience may be considered.
• Typically 8 or more years of relevant experience in software engineering, AI engineering, data engineering, platform integration or digital solution delivery.
• At least 3 years of experience leading technical delivery, solution architecture, engineering teams or cross-functional automation workstreams.
• Strong hands-on understanding of Python or similar languages, APIs, data pipelines, system integration and deployment practices.
• Practical experience with AI agents, LLM workflows, RAG, embeddings, vector databases, knowledge retrieval or AI inference-layer design.
• Experience with workflow automation tools such as n8n, Airflow, Zapier, Make or similar platforms.
• Ability to guide engineers, review technical work, challenge vendors, make architecture decisions and translate business problems into scalable technical solutions.
• Strong communication and stakeholder management skills, with the ability to explain technical trade-offsclearly to both technical and non-technical stakeholders.

Good to Have

• Experience with AI-assisted development tools such as Claude Code, Cursor, GitHub Copilot or similar tools.
• Experience with Google Workspace, Monday.com, Slack, Xero, Workable or similar SaaS applications.
• Experience building internal automation platforms, knowledge search tools, dashboards or operational applications.
• Familiarity with local or cloud-based AI infrastructure, data vectoring, RAG pipelines and knowledge retrieval systems.
• Experience in corporate services, operations, grants, finance, HR, administration or similar internal operating environments.

About the Role

We are seeking an experienced Business Analyst Lead to support strategic initiatives within Corporate & Investment Banking (CIB). The successful candidate will possess deep domain expertise across Transaction Banking, Trade Finance, Lending, Markets, and Financial Markets products, with the ability to drive business and operational transformation initiatives across the end-to-end product lifecycle.

This role requires a highly independent and self-driven individual who can engage stakeholders across front, middle, and back-office functions, identify root causes of business issues, and drive the implementation of operational frameworks and process improvements.

Key Responsibilities

• Lead business analysis activities across Corporate & Investment Banking initiatives.
• Engage stakeholders across Front Office, Middle Office, Operations, Risk, Compliance, Finance, and Technology teams to gather, analyse, and document business requirements.
• Develop a comprehensive understanding of end-to-end CIB product lifecycles, from client onboarding and prospecting through trade execution, settlement, servicing, billing, and reporting.
• Analyse complex business problems, identify root causes, and propose practical solutions to improve operational effectiveness.
• Drive business process improvements, governance frameworks, operating models, and control enhancements.
• Facilitate workshops, stakeholder discussions, and requirement gathering sessions across multiple business functions.
• Produce high-quality business requirements documents, process maps, gap analyses, impact assessments, and functional specifications.
• Support change management activities and ensure successful implementation of business initiatives.
• Collaborate with cross-functional teams to ensure alignment between business objectives and delivery outcomes.
• Act as a trusted advisor to senior stakeholders on CIB business processes and operational best practices.

Required Skills & Experience

• Bachelor's Degree in Business, Finance, Banking, Economics, Information Systems, or a related discipline.
• Minimum 15 years of Business Analysis experience within Corporate & Investment Banking.
• Strong domain expertise across:Transaction BankingTrade FinanceLendingMarkets / Financial MarketsCash ManagementCorporate Banking Operations
• Proven experience working across front-to-back office functions.
• Strong understanding of the complete CIB product lifecycle, including:Client onboarding and prospectingProduct setupTrade executionOperations processingSettlement and servicingBilling and revenue management
• Experience working with CIB platforms and processes, including Client Due Diligence (CDD), KYC, onboarding, and related operational workflows.
• Demonstrated ability to independently investigate issues, identify root causes, and drive resolution.
• Strong stakeholder management and communication skills with experience engaging senior business stakeholders.
• Experience leading operational transformation, process improvement, governance, and framework implementation initiatives.
• Ability to work independently with minimal supervision in a fast-paced banking environment.

Who we are

Diot-Siaci Asia is an insurance broker specializing in advisory and placement of protection solutions to a growing demand in the Singaporean and South-East Asia across personal, corporate and specialty lines.  

Established in Singapore since 2009, Diot-Siaci Asia is a branch of the Diot-Siaci Group, a leading European broker headquartered out of France operating in 72 cities around Europe, Africa, The Middle East and Asia. The Group counts 7,000 colleagues worldwide and manages over €10 billion in premium placed.

From its early days as an award-winning international health insurance specialist, Diot-Siaci Asia has evolved into a boutique broker with strong technical expertise and placement abilities across all major lines of insurance business, with an ever-present concern of improving our reach and capabilities along the way. With the support of an ambitious group that will keep growing both organically and through acquisitions, the company is now entering a new phase of development and expansion and is looking for skilled professionals to reinforce the current team.

What we offer

• A competitive salary package with performance-based incentives
• Wide growth perspectives in Singapore and beyond
• Opportunities for career development and training
• Comprehensive benefits coverage
• Wellness programmes

Who we are looking for

We are seeking motivated and client-focused professionals to join our growing Private Clients team.

We have opportunities for both early-career candidates looking to build a successful career in insurance broking and experienced Relationship Manager seeking to take the next step into a Team Lead role, with responsibility for mentoring, developing and leading a small team.

In these roles, you will be responsible for generating new business opportunities, converting leads, managing a portfolio of renewal clients and building long-term client relationships to drive portfolio growth and retention.

You enjoy working with people and thrive in a client-facing environment. You take a consultative approach to understanding clients' needs, challenges, and priorities and are committed to delivering tailored insurance solutions and exceptional client service.

This is an excellent opportunity to join a growing business, build meaningful client relationships and make a tangible impact. Compensation will be competitive and commensurate with your qualifications, skills and relevant experience.

Key Responsibilities

• Actively generate new business opportunities through referrals, networking and outreach to achieve individual sales targets and KPIs
• Conduct face-to-face client meetings and build a strong sales pipeline to grow your portfolio
• Convert inbound and outbound leads into new clients
• Act as a brand ambassador for Diot-Siaci Asia
• Manage and develop a portfolio of individual/private clients
• Build and maintain long-term client relationships through regular engagement
• Manage policy/contract renewals to ensure strong client retention
• Identify cross-selling and up-selling opportunities within your portfolio
• Provide tailored advice and solutions based on clients’ needs
• Ensure timely follow-up on client inquiries and service requests
• Maintain accurate and up-to-date records of client interactions and sales activities
• Collaborate with internal teams to ensure smooth onboarding and service delivery
• Support operational and administrative tasks, including preparation of proposals, renewal documentation, and client reports
• Participate in ad-hoc projects and initiatives as assigned by the Company

Additional Responsibilities for Team Lead

• Lead, guide and support a team of Relationship Managers on sales activities, client engagement and business development strategies.
• Monitor team’s pipeline and sales activity to achieve individual and team performance objectives
• Work closely with management to drive business growth, improve processes and support strategic initiatives.

Requirements

• Diploma or Degree in any discipline.
• Experience in insurance, financial services, sales, or a client advisory role is preferred.  Fresh graduates, as well as candidates from customer-facing industries such as hospitality, healthcare, airline cabin crew, luxury retail, and F&B, are encouraged to apply.
• Strong communication, interpersonal, networking, and relationship-building skills.
• Confident, client-focused, and able to build rapport and long-term relationships.
• Well-organized, proactive, and able to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
• CGI, BCP, PGI, HI, CM-LIP (M9 & M9A), andM5/RES5 certifications are advantageous but not mandatory. Sponsorship for relevant certification examinations may be provided for suitable candidates.
• Must be legally authorized to work in Singapore and not require work pass sponsorship.
• For the Team Lead position - you will have prior people & team management experience who can mentor, develop and lead a small team while continuing to build and manage client relationships.

We look forward to receiving your application. Please note that priority will be given to candidates who meet the stated requirements.

• Act as the primary owner and single point of contact for all Level 3 (L3) support issues.
• Record, track, and manage support incidents and vendor tickets through resolution.
• Maintain and manage the offshore support roster, including shift planning and assignments.
• Ensure adequate coverage during holidays, weekends (when applicable), and critical business periods.
• Liaise with product vendors for escalations, defect reporting, patch management, and related matters.
• Collaborate with onshore development teams to resolve bugs, configuration issues, and data corrections.
• Lead root-cause analysis sessions and drive the closure of preventive and corrective actions.
• Deliver timely and accurate updates during high-severity incidents.
• Work with system owners to assess technical impact and establish recovery timelines.
• Review code for hotfixes, updates, and technical implementations to ensure quality and compliance.
• Validate change documentation, including impact analyses, release procedures, and test evidence.
• Prepare change requests, risk assessments, and rollback strategies.
• Represent changes (bug fixes, hotfixes, configuration updates) at Change Advisory Board (CAB) meetings.
• Coordinate production deployment schedules and communications across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• At least 8 years of application support experience, with 2–5 years in a senior or leadership-level L3 support role—preferably within the banking or financial sector.
• Professional certifications such as PMP, PRINCE2, or ITIL are highly advantageous.
• Solid knowledge of incident management, problem resolution, and production support processes.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Java development and SQL is required.
• Experience deploying and maintaining Java cloud-native applications in cloud environments is a plus.
• Familiarity with the Newgen BPM system is advantageous.
• Experience with container platforms such as Kubernetes or OpenShift is a plus.
• Understanding of key enterprise infrastructure concepts, including Load Balancers, Firewalls, API Gateways, High Availability, and Monitoring/Logging.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973