Total 21,515 Others operations engineer job vacancies in The Philippines

Sales Operations Admin

Job Description

• Understand and comply to all warehouse related safety, quality & operating processes.
• Perform 5S in warehouse.
• Perform warehousing activities including inbound, outbound and cycle count, in a timely and orderly manner.
• Conduct visual inspection and report any non-conformity / exception from shipment
• Support Supervisor to achieve all required KPI.
• Perform general warehousing duties including maintaining database integrity, stocktaking, material handling, documentation control, etc.
• Ensure all documentation are accurate and submitted timely.
• Participate in process improvement initiatives and implementation.
• Continuously striving for higher level of performance efficiency.

Experience and qualification:

• 2 years experiences in warehouse / logistics Industry preferred
• PC literate, preferably familiar with Warehouse Management System
• Forklift license and/or Reach Truck license is an advantage

Operations Executive (Engagement and Content) - Digital Engagement

As part of the business operations team, you will be working closely with the team to plan and execute TADA’s strategy and business plans. You will be challenged to find solutions, make data-driven decisions for complex problems and have a chance to lead and shape various initiatives to empower our external stakeholders. You will have the opportunity to push boundaries, experiment new ideas and embrace learning to take on the impossible and drive growth in this ever-changing, fast-paced niche industry. 

Key Responsibilities

• Spearhead strategic campaigns and initiatives to strengthen relationships with TADA’s driver community, while driving acquisition, engagement, and retention efforts.

• Plan, coordinate, and execute driver engagement events, outreach activities, and community initiatives to enhance driver satisfaction and loyalty.

• Develop, grow, and manage a strong network of driver ambassadors and community advocates to strengthen engagement, gather on-ground insights, and foster a positive driver ecosystem.

• Build and maintain close relationships with key driver partners, encouraging community participation and creating channels for feedback and collaboration.

• Develop and manage communication materials for drivers across multiple channels, including EDMs, in-app communications, social media, Telegram, and other digital platforms.

• Support acquisition and retention initiatives through targeted campaigns, engagement programs, and strategic messaging.

• Build and maintain strong relationships with drivers and key stakeholders through proactive follow-ups, serving as a reliable point of contact throughout their journey with TADA.

• Collaborate cross-functionally with internal teams to deliver projects from ideation through implementation and post-launch support.

• Utilize data-driven insights and analytics to understand driver behavior, identify trends, and translate findings into actionable initiatives and improvements.

• Develop strong knowledge of the ride-hailing industry and driver journey to support the design of meaningful value propositions and engagement strategies.

• Oversee and moderate social media and community channels to ensure appropriate content, timely responses, and a positive driver community experience.

• Support operational processes, regulatory-related operations, and preparation of operational documentation where required.

• Provide day-to-day operational and administrative support to internal stakeholders and cross-functional teams.

• Assist with ad-hoc projects, process improvements, and operational initiatives to support overall business objectives.

What you’ll need

• Readiness to work in a fast-paced, high intensity start-up environment

• A strong sense of initiative with the willingness to go-the-extra-mile for both internal and external stakeholders

• A keen eye for detail when delivering accurate and consistent results 

• Ability to work independently and be an excellent team player who keeps the team abreast of latest developments 

• First-class communication skills and ability to interact with people from diverse backgrounds

• An interest and passion for TADA and our business philosophy

• Results-oriented and data-driven mindset with a proven track record of success in achieving goals

• Working knowledge of Singapore’s ride-hailing and point-to-point transport industry 

Required Skills and Abilities 

• Minimum bachelor’s degree in business administration, communications, or related disciplines. 

• Previous experience in communications, content, marketing, operations, or related roles is a plus

• Proficient in Microsoft Office (E.g., Word/PowerPoint/Excel) skills

• Experience with EDM platforms and content management is an advantage

• Familiarity with Singapore’s ride-hailing and point-to-point transport industry is a plus

How to Apply

• Interested candidates can send your resume to hr.sg@mvlchain.io with the subject title stating the position applied for.

Roles & Responsibilities

Job Summary

Manage customer orders and enquiries, handle cargo documentation, coordinate with customer and operations teams, and ensure timely delivery while maintaining compliance with client procedures and preparing regular reports.

Responsibilities

• Process customer orders accurately and within required timeframes to meet delivery schedules

• Respond to customer enquiries and provide clear, timely sales quotations

• Manage customer requests efficiently to maintain smooth service operations

• Prepare and handle cargo documentation for import, export, and local trucking shipments

• Close job files monthly to ensure accurate record-keeping and reporting

• Liaise and coordinate with drivers, clients, and suppliers to ensure timely and smooth delivery of goods

• Ensure all activities comply with client’s standard operating procedures to maintain quality and consistency

• Coordinate with drivers and operations teams to complete orders fully and on schedule

• Prepare and submit monthly, weekly, and daily reports as required to track performance and operations

• Perform other ad-hoc duties as assigned to support team and operational needs

Our client, an established energy and commodities organization with a strong regional presence across Asia, involved in the sourcing and sales of refined energy and chemical products, are currently seeking for a Vessel Operations Executive (Post-Fixture) to support their shipping execution and chartering activities across regional market.

As part of a 5-man team, the Vessel Operations Executive (Post-Fixture) will support the end-to-end execution and control of post-fixture voyage activities, ensuring all voyages are performed in accordance with Charter Party (C/P) terms and commercial objectives. Reporting to the Operations Manager, the incumbent will manage voyage documentation, freight processing and settlement activities including laytime and demurrage calculations.

Successful candidates can expect to join adynamic trading environment within a well-established regional trading hub.

REQUIREMENTS:

• Possess at least a Degree in Business, Economics or International Trade
• Minimum 2 years of experience in shipping,logistics, or related commercial operations environment
• Fluent in Chinese/Mandarin for effectivecommunication with colleagues and partners in China
• Strong commercial acumen with familiarity incontractual or trade-related documentation considered an advantage

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecruit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management

The Operations Executive (Commercial and Environmental) assists with the management of cleaning operation duties as directed by the manager.

Job Responsibilities:

Manage cleaning services
- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

Manage cleaning teams
- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

Manage incidents
- Guide teams to respond to major incidents/emergencies and reporting it to the management

Job Requirement:
- Preferably with 2 years’ experience in related fields
- Team player, good problem-solving and decision-making skills
- Excellent communication skills and customer oriented
- Ability to multi-tasks under tight time frames with minimum supervision
- Organised, responsive and resourceful
- 6 Days work week

Job Summary

Key Responsibilities

• Develop and execute sales strategies to acquire new clients through multiple channels and grow revenue for our commercial system software and workforce solutions.
• Lead client discovery sessions to understand business needs, operational challenges, and workforce requirements.
• Effectively communicate the company’s value proposition through proposals, presentations, product demos, and negotiations.
• Manage and respond to tenders, RFQs, and RFPs, providing commercial and technical input throughout the bid process.
• Monitor competitors, industry trends, and customer needs to refine sales strategies and solution offerings.
• Prepare regular reports on sales performance, pipeline, forecasts, and market insights.
• Gather and document technical and business requirements, working closely with theproduct and development teams to design cost-effective solutions.
• Drive the design and execution of Proof-of-Concept (POC) demonstrations to showcase solution value.
• Provide input on solution architecture, implementation approach, and best practices.
• Plan and execute system testing and UAT to obtain customer sign-off on technical requirements.
• Provide user experience and business insights to guide ongoing productenhancements.
• Guide new clients and platform members through registration, system onboarding, job requirements, payment processes, and benefits administration.
• Conduct interviews and assessments of prospective applicants, covering job responsibilities, grooming standards, salary, and benefits.
• Develop and maintain strong relationships with existing clients to ensure satisfaction, retention, and repeat business.
• Act as a key point of contact post-sales to support implementation, operational issues, and service optimisation.
• Mentor and guide junior sales, business development, or operations staff where applicable.
• Any other adhoc task assigned by Reporting Manager

Requirements / Qualifications

• Proven experience in software sales, preferably in IT solutions, SaaS, or workforce management systems.
• Strong product management experience or background, with the ability to translate technical features into business value.
• Excellent understanding of casual labour management systems or HR/workforce software is highly preferred.
• Strong interpersonal, negotiation, and communication skills.
• Ability to work independently, manage multiple priorities, and drive results.
• Bachelor’s degree in Business, IT, Engineering, or a related field. MBA is a plus.

Job Details

Salary Range: SGD 8,000 – 12,000

Work Schedule: 5.5-day work week

Location: HQ at Ang Mo Kio (role involves frequent site visits)

A. Technical Leadership

• Provide technical advice and guidance to Project Managers and Engineers on electrical and mechanical matters.

• Prepare and review technical write-ups, specifications, and compliance documents.

• Interpret drawings, specifications, terms & conditions, and other relevant project documents.

• Advise on technical specification compliance and value engineering for tenders and ongoing projects.

• Support tender preparation, including technical presentations and tender interviews.

• Collect and analyse technical information for future projects and tenders.

• Build and maintain relationships with clients, consultants, and stakeholders.

• Train, mentor, and develop Electrical and Mechanical Engineers.

B. Operations & Project Oversight

• Review project scope, programmes, manpower histograms, Gantt charts (Microsoft Project), and organisation charts.

• Monitor project cashflow and P&L performance.

• Attend meetings with clients, consultants, suppliers, and subcontractors to resolve operational and technical issues.

• Provide solutions to site issues, manpower deployment, and project management challenges.

• Assist site teams with Variation Orders (VOs), value engineering, recruitment, and claims management.

• Handle settlement of claims with clients, subcontractors, and suppliers.

• Provide mentorship to junior staff and motivate project teams.

• Apply strong contractual knowledge to support project execution.

Job Requirements

• Degree in Electrical or Mechanical Engineering recognised by PE Board Singapore / BCA / IES.

• Minimum 10 years of experience in Mechanical & Electrical services, preferably within an M&E consultancy firm.

• Preferably a Professional Engineer (Electrical) or LEW (Grade 9).

• Strong competency in electrical power and control system design.

• Familiar with Singapore government regulations on electrical installations.

• Excellent communication, coordination, and stakeholder management skills.

• Self-motivated, confident, and capable of engaging senior management, clients, and consultants.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

• Well Established Company
• Basic $ 4000 to $ 4500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Company Transport Provided)
• Working hours: Normal Working Hours
• Possessing own transport would be an advantage

Job Scope:

• Assist the Head of Operations in daily activities and project coordination
• Conduct site surveys and prepare technical documents (e.g. method statements, risk assessments, lifting plans, etc.)
• Arrange manpower, equipment, and transport for site works
• Oversee installation, commissioning, inspection, maintenance, shifting, and dismantling of construction equipment
• Perform regular site inspections and ensure work meets client requirements and safety standards
• Prepare and submit reports, checklists, and documentation to customers and internal teams
• Coordinate with engineers on drawings, testing, and certification submissions
• Conduct user training, safety briefings, and support safety campaigns
• Investigate incidents and prepare incident reports
• Support the training, productivity, and well-being of assigned site teams
• Track equipment inventory and ensure proper usage and return
• Use ERP system to manage tasks and generate reports
• Maintain records for audits and ensure compliance with company policies, ISO standards, and government regulations
• Perform other duties as assigned

Requirements:

• NITEC and/or Diploma in M&E/Civil/Construction or equivalent
• 1 -4 years of experience in Site Coordination or relevant

Candidates are encouraged to apply for this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Summary

This role is responsible for the smooth execution of treasury operations, accurate transaction processing, and adherence to internal controls. As and when required, the role supports the Assistant Manager in bank account management, loan management and reporting

Key Responsibilities

1. Treasury operations

a) Monitor and update daily cash balances

b) Administer database of bank accounts of vendors on accounting system and online banking portals

c) Execute payments in accordance with company’s approval policies:

i) Routine payments to vendors based on aging profile and cut-off time

ii) Adhoc payments

iii) Monthly funding for subsidiaries, including FX transactions

iv) Payments on behalf of affiliates

v) Capital calls for investments

vi) Invoicing for intercompany management fees

d) Support the Assistant Manager in providing insights into cash flow drivers, segregated by nature of transactions, frequency, vendor

e) Manage payment process

i) Manage communication with vendors on payments

ii) Liaise and manage internal stakeholders’ payment requests and escalate urgent payments to Assistant Manager and Treasurer

2. Accounting

a) Input journal entries for executed payments and bank charges

3. Secondary responsibilities for support

a) Bank account management

b) Loan management

c) Reporting

Qualifications & Experience

▪ Bachelor’s degree in Finance, Business, Commerce, or related field is advantageous

▪ Minimum 2 years of relevant experience

▪ Strong knowledge of accounts payable and banking operations

▪ Advanced Excel skills

▪ Good to have working experience with Dynamics 365

▪ Possess good communication and interpersonal skills of coordinating with internal departments

▪ Attention to detail, meticulous and a good team player who can adapt to a dynamic work

environment and collaborate effectively across department

Working hours:

Mon to Fri 8.30am to 5.30pm

Job Summary:

Seeking an experienced bunker operations professional to manage daily vessel operations, documentation, and compliance across Singapore port activities.

Responsibilities

• Coordinate daily bunker operations and vessel schedules to ensure smooth execution
• Liaise with vessel masters, barge operators, surveyors, suppliers, and port authorities on delivery arrangements
• Monitor bunker loading and discharging activities for efficiency, accuracy, and compliance
• Prepare, review, and verify operational documentation including BDN, cargo documents, delivery reports, port documents, and Statements of Facts
• Track vessel movements and provide timely operational updates to customers
• Record and reconcile cargo quantities, fuel transfers, and inventory movements accurately
• Conduct spot checks to ensure safety, regulatory, and operational compliance
• Coordinate with internal teams on operational issues, discrepancies, claims, and delays
• Manage post-fixture operational matters and resolve day-to-day operational challenges
• Maintain proper documentation, filing systems, and operational records
• Prepare operational reports and provide regular updates to management
• Support emergency response and incident handling when required
• Perform other ad-hoc operational duties as assigned

Requirements

• Minimum 3 years of relevant experience in bunker operations, shipping operations, tanker operations, or the maritime industry
• Familiarity with Singapore port operations and bunker procedures is an added advantage
• Knowledge of maritime documentation and end-to-end operational processes
• Ability to work effectively in a fast-paced, operations-driven environment
• Strong coordination, problem-solving, and multitasking capabilities
• Proficiency in Microsoft Office applications

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Rhys Goh Hui Ming

EA Personnel Reg. no.: R2198664

EA License no.: 07C5771

Payroll Processing & Administration

• Own and manage the payroll process, including liaising with our payroll vendor to ensure the monthly payroll computations and ad-hoc payroll computations for new joiners and terminations are accurate and in compliance with Singapore and overseas labour laws and statutory requirements.

• Ensure the accuracy of payroll data by verifying data against supporting documents.

• Liaise and manage payroll vendors in overseas offices (e.g. Taiwan) to review and process payroll for overseas employees in compliance with local tax and labour laws. Check overseas payroll reports (e.gs. China).

• Handle monthly statutory submissions, including CPF, government paid leave, maternity leave, paternity leave, childcare leave, and other relevant obligations.

• Annual income tax preparation and declarations for employees in compliance with local tax regulations. This includes foreign employees’ tax clearance.

• Provide detailed monthly payroll reports to finance.

• Manage and oversee employee loan repayment, which could involve authorized deductions from employee salaries.

HR Operations

• Support the HR team with employee life cycle management in pre-hire, on-boarding, off-boarding, and training records administration.

• Maintain accurate employee records on the HRIS Workday platform and e-pfile in a timely manner.

• Support the HR team in preparation for employment letters, visa travel letters, etc.

• Administer employee benefits programs (insurance claims and enrolment, long service award, etc.)

• Support the HR team in preparing reports, analysis and surveys preparation, e.gs. MOM, MPA, salary and benefits surveys.

• Support the HR team in administrative matters such as invoice processing, liaising with Finance on payment-related matters, work pass applications or renewal, renewal of season parking for eligible employees.

• Identify opportunities for HR operations transformation by leveraging technology for increased effectiveness and efficiency.

• Ensure data integrity and ensure compliance in all HR operations.

• Handle HR-related queries and perform any other ad-hoc duties as required.

Requirements:

• Bachelor’s degree in Human Resource, Business Administration or similar specialization.

• Minimum 2 years of hands-on experience in payroll processing or managing payroll vendor.

• Strong understanding of payroll regulations and compliance for Singapore and potential overseas locations.

• Experience with payroll vendor migration and integration of HRIS to payroll system will be an advantage.

• Prior experience with global HRIS systems, such as Workday or similar platforms, showcasing the ability to navigate and utilize these systems effectively.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Key Responsibilities

• Handle end-to-end airfreight operations for both import and export shipments.
• Manage export shipments: booking, MAWB/HAWB preparation, permits, and coordination with airlines/co-loaders.
• Manage import shipments: monitor arrival, arrange clearance, coordinate delivery and follow up with customers.
• Prepare and send quotations to overseas agents and customers.
• Source and compare co-loader / airline rates to ensure competitive pricing.
• Liaise with airlines, co-loaders, transporters, warehouse and customers for smooth operations.
• Monitor shipment status and provide timely updates on arrivals, delays, or issues.
• Ensure proper documentation and compliance with customs requirements.
• Handle billing, job costing and data entry accurately.

Requirements

• Experience in airfreight import & export operations preferred.
• Knowledge of MAWB/HAWB, permits, customs clearance.
• Able to check rates and do pricing/quotation independently.
• Good coordination and communication skills.
• Able to multitask and handle fast-paced shipment requirements.
• Familiar with freight systems is an advantage.

Work Location: Changi Airfreight Centre

Purpose and main tasks

1. Handle and supervise the accurate and timely movement of ocean freight to- and from specific locations within the service standards agreed with the Customer

2. Handle and supervise all Vendor facing communication and shipment related internal communication between DSV stakeholders

3. Supervise the execution of country specific customs clearance processes

4. Supervise multimodal FCL, LCL pre/on-carriage services (Hinterland Transportation) by truck, rail or barge

5. Create solutions- and pricing for FCL, LCL ocean freight Hinterland Transportation services for internal Ocean Operations-, Trade- and Sales Teams

6. Participate in ad-hoc projects related to business process improvement (Internal and External).

7. Take on additional tasks (e.g. create / update ISO procedures) during department performance review and/or annual scheduled events (e.g. audits) as assigned by superiors.

8. Perform value-added task within the scope of the function to meet customer requirements and changes made in the operations process

9. Monitor and ensure all customs permit declaration are in compliance with Singapore Customs Regulations and Procedures.

10. Monitor individual & team performances and balance workload

11. Escalate unresolved issues to next management level

Accountable

1. Ensure timely activation and/or creation shipment in TMS (TANGO)

2. Activate and/or create shipment in TMS (TANGO)

3. Ensure the accuracy check is conducted

4. Ensure all operational SOPs are properly followed

5. Ensure all operational KPIs are achieved

6. Initiate credit check for Consignee and follow up on credit issues with Finance Team

7. Check actual shipment arrival date with Carrier and confirm in TMS (TANGO) - as applicable

8. Receive Carrier's Arrival Notice

9. Update shipment arrival information in TMS (TANGO)

10. Ensure interaction with carriers, CY (Container Yard), port and customs authorities and external customs broker is properly executed

11. Ensure interaction with CFS (and port and customs authorities if applicable) is properly executed

12. Check container arrival at CY (Container Yard) and confirm in TMS (TANGO)

13. Perform required interaction with CY (Container Yard) and port authorities - as applicable

14. Request cargo release information, documents and freight invoice from Carrier - as applicable

15. Receive Original HBL from Consignee and confirm receipt in TMS (TANGO) - as applicable

16. Ensure that Original MBL is surrendered to Carrier at origin or destination - as applicable

17. Provide self-pickup instructions to Consignee - as applicable (Sender shown as "Customer Management")

18. Provide shipment details (manifest) to customs authorities - as applicable

19. Provide "Change Advice" to Consignee - as applicable

20. Continuously Monitor container pickup status at CY (Container Yard)

21. Confirm self-pickup details in TMS (TANGO) - as applicable

22. Ensure all relevant documents are received and/or uploaded to digital archive (ODM)

23. Ensure and Provide delivery information to Trucking Vendors (if merchant's haulage) and/or to Carrier (if Carrier's haulage), and self-pickup instructions/ delivery details are provided to consignees.

24. Receive pick up/delivery requests from Customer Management Teams via TMS (TANGO)

25. Determine optimal vendor, routing and price

26. Provide delivery/pick up/drayage instructions to vendors

27. Confirm container delivery to the CY (Container Yard)

28. Update TMS (TANGO) with truck / vendor details - as applicable (ideally done electronically)

29. Identify match-back and proactively combine load opportunities

30. Perform required interaction incl. document transfer with external customs broker - as applicable

31. Supervise the execution of country specific Import customs clearance processes

32. Ensure customs related documents are prepared and submitted to relevant government authorities and/or Customs and/or Customs Broker to obtain customs permit and/or certificate of origin - as applicable

33. Accuracy check of the customs required data entry

34. Solve and/or escalate issues resulting from communication with Customs and/or Customs Broker and/or government body

35. Direct communication with Customs and/or Customs Broker and/or government body - as applicable

36. Check shipment delivery status and confirm in TMS (TANGO) - as applicable

37. Check empty container return to CY (Container Yard) and confirm in TMS (TANGO) - as applicable

38. Manage and resolve all disputes and issues with vendors

39. Ensure timely and accurate completion of activities in TMS (TANGO)

40. Create and verify income /cost accruals in TMS (TANGO), including standard and exceptional and accessorial income reserves and cost accruals.
41. Ensure demurrage & detention details are provided to Customer management in a timely manner

42. Ensure compliance with Customer specific KPI's - as applicable

43. Set and provide internal recommended sell rates (as directed by Regional resp. Cluster/Country Heads of Trade and Country Heads of LCL)

44. Ensure vendors provide preset, automated, electronic milestone transmission into systems - visible in TMS (TANGO)

45. Ensure electronic connectivity of vendors with DSV systems for dispatching and invoicing - executable in TMS (TANGO)

46. Select, and negotiate with, internal- and external service providers based on pricing, preset service and electronic connectivity standards

47. Proactively manage performance of vendors through setting and monitoring of transparent, uniform KPIs

48. Conduct regular and documented performance reviews with vendors including actionable continuous improvement measures

49. Supervise "cost control" in TMS (TANGO) - as applicable

50. Request update from/with MDM Team (Master Data Management) as applicable

51. Receive and check hinterland vendor invoices then forward to OA for posting

52. Ensure each file Profit + Loss statement shows a profit and escalate “Loss” file information to Customer Management Team - as applicable

Responsible

1. Ensure operations is executed efficiently and with high quality

2. Select service providers based on portfolio, cost and service quality

3. Ensure that digital channels are used when communicating with vendors

4. Support a positive, attractive working atmosphere and office environment

5. Establish regular communication with the customer management and trade management in regard to carrier selection

6. Establish regular communication with the customer management and LCL management in regard to CFS and pre-carriage service providers selection

7. Escalate service/ technical issues as needed

8. Handle discipline & grievance cases for direct reports

9. Involved in the exercise of performance appraisal as a supervisor or leader

10. Participate in recruitment process to attract and identify potential candidates

11. Responsible for on-job training and career progress for direct reports

Required skills

1. Ability to lead and manage team

2. Ability to multi-task

3. Effective communication skills and professional communication etiquette

4. Fluency in written and spoken English

5. Fluency in written and spoken [local] language

6. Perform well under pressure

7. Strong computer (Windows PC) skills

8. Typing skills (at least 30 words per minute)

9. Decision-making and problem-solving skills

10. Ability to prioritize and manage time

11. Attention to detail and accuracy

12. Organizational skills

13. Must work well within a team

Required education

1. Diploma in business/operation management/transportation/logistics/relevant discipline is preferred.

Required experience

1. Minimum 3 years of working experience in the sea freight industry is preferred

2. Relevant experience in managing a team is necessary.

3. Knowledge of ocean freight, international trade and relevant laws, regulations, Supply Chain processes and procedures will be preferred

4. Self-driven individual with high degree of professional integrity

5. Ability to communicate at all levels of business and across cultural / National boundaries

6. Good analytical skills – supply chain process

7. Possess good communication and presentation skills

8. Ability to lead cross functional teams