Total 20,326 Others it manager job vacancies in The Philippines

We are seeking a motivated and structured IT Project Lead to join our dynamic logistics team.

System & Application Ownership

• Act as the Key User / System Owner for critical logistics IT systems, including:
  • SAP S/4HANA (with a focus on MM, SD, WM/EWM modules)
  • Warehouse Management Systems (EWM)
  • Key Interfaces (e.g., ASN/EDI, MES integration, scanners, automation systems)
• Ensure the system availability, stability, and performance required for seamless logistics operations.
• Manage and oversee system master data governance, including material, vendor, storage location, and batch information.

Incident & Problem Management

• Lead first-level and second-level support for all logistics IT incidents and problems.
• Coordinate with internal and external partners to ensure issues are resolved efficiently, including:
  • Central IT (global support teams)
  • External vendors (e.g., SAP, WMS, and automation suppliers)
• Ensure timely resolution of all issues to prevent production disruption and line-down risks.

Process Digitalization & Continuous Improvement

• Drive digitalization initiatives within the logistics department, such as creating paperless processes and integrating automation.
• Analyze and optimize system usage to enhance operational efficiency.
• Implement standardized solutions and best practices across all sites.

Interface & Integration Management

• Monitor and maintain all critical system interfaces, including:
  • ASN / EDI integration with suppliers (e.g., Amkor, Advantek).
  • Integration with MES / Production systems.
  • Integration with forwarders and logistics service providers.
• Ensure absolute data consistency across all integrated systems.
• Support the setup, testing, and deployment of new interfaces as required.

• IT Business Analyst
• Business Requirements Gathering & Process Analysis
• Stakeholder Management & Solution Delivery
• User Stories, UAT & Digital Application Projects
• Government projects

Job Scope:

• Gather, analyse, and document business requirements from stakeholders

• Facilitate workshops, meetings, and discussions to understand business needs and objectives

• Analyse current business processes and identify opportunities for improvement and optimisation

• Prepare business requirement documents (BRD), user stories, process flows, use cases, and functional specifications

• Work closely with developers, testers, project managers, and business users throughout project implementation

• Support solution design, system testing, User Acceptance Testing (UAT), and implementation activities

• Track issues, risks, dependencies, and change requests to ensure smooth project delivery

• Generate reports, dashboards, and analysis to support business decisions

• Ensure project deliverables align with business objectives, timelines, and compliance requirements

• Any other ad-hoc duties as assigned

Requirements:

• Degree/Diploma in Business, Information Technology, Computer Science, or related discipline

• Minimum 3 years of experience as a Business Analyst or in a similar role

• Experience in requirements gathering, process mapping, and documenting user stories/use cases for transactional or customer-facing systems

• Strong communication and stakeholder management skills with the ability to collaborate across business and technical teams

• Strong analytical, problem-solving, and documentation skills

• Ability to work independently and manage multiple priorities effectively

• Exposure to Agile methodologies (Scrum/Kanban) and tools such as Jira, Confluence, and ServiceNow is preferred

• Familiarity with mobile application projects, UX/UI collaboration, and customer journey design for digital platforms is advantageous

Other Information:

• Location: CBD

• Working Hours: 5 Days, Office Hour

To apply please click on the APPLY NOW button or email your resume to search70@searchindex.com.sg for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

The Graduate Industry Traineeships (GRIT) Programme is an initiative by Workforce Singapore (WSG) that offers fresh graduates with traineeship opportunities for a period of 6 months across various sectors. 

The programme aims to support fresh graduates, with no prior working experience, from Universities, Polytechnics, Institutes of Technical Education (ITE) and other Educational Institutions (e.g. private universities and overseas institutions), amid uncertainties in the economy. It supports structured traineeships for trainees to gain hands-on industry-relevant experience and skills, preparing them for successful transition into full-time employment.

All trainees must fulfil the following criteria:  

• Graduated in 2024, 2025 or 2026 from Universities, Polytechnics, Institutes of Technical Education (ITE), or other Educational Institutions (e.g. private universities and overseas institutions); or
• Graduated earlier from above institutions and completed National Service in 2024, 2025 or 2026
• Applicants must have no prior working experience and must be prepared to commit to a full-time traineeship

As a Digital IT Executive, you'll work with the Ecommerce team and partners to support our online platforms. Key tasks include organizing documentation, managing security certificates, and resolving issues —mainly for Salesforce Commerce Cloud (SFCC) and the Singapore Staff Portal. Your role helps keep our platforms secure, efficient, and user-friendly.

KEY RESPONSIBILITIES

• Work with vendors and Infra/Network teams to implement and renew SSL certificates, ensuring secure connections and proper domain routing.

• Track and monitor issues in collaboration with vendors and internal teams.

• Research Jira integration with ServiceNow and other tools to enhance workflows and data sync.

• Document website configurations, updates, and issues for ongoing maintenance.

• Support user queries on the Singapore Staff Portal.

• Assist with technology research and recommendations for ad hoc projects.

• Maintain Azure data pipelines.

• Support ETL processes with the Data team.

• Aid finance report generation during month-end.

• Assist with data integration across applications (e.g., POS, BI, ERP).

• Collaborate with cross-functional teams to gather requirements and provide data insights.

REQUIREMENTS

Work well with others, respect different views, and help build a strong team. Pay close attention to detail to ensure accuracy. The following technical skills are useful:

• Familiar with Jira or ServiceNow interfaces, issue management, boards, and workflows.

• Able to create reports and dashboards on project and team progress.

• Proficient in Python and SQL.

• Understand SSL certificate lifecycle basics.

• Basic knowledge of cloud platforms (AWS, Azure, etc.).

Job Responsibilities

• Respond to IT requests from all emails, portal, and telephone within the agreed targets.

• Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote access tools.

• Communicate clearly to users in a timely and polite manner and keep the end user-informed of the progress of IT requests at all appropriate times.

• Manage creation, modification, and deletion of users account management (FTP, Active Directory, file permissions) and perform clean-up projects of user profiles, files, email accounts.

• Supporting application such as Microsoft Lync/Skype for Business, conferencing tools such as GoToMeeting, Microsoft Outlook and email archiving tools.

• Provide basic PC installations and configuration tasks.

Job Requirement

• 2-3 years working experience in a computer related support or and IT operational environment.

• One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows 7/8/10/11).

• Good written and communication skills in English.

• Good interpersonal skills, with a focus on listening and questioning skills.

• Good problem-solving abilities and ability to work under own initiative.

• Maintain adequate knowledge of operating systems and application software.

• Experience with configuring and supporting any version of Windows Desktop (7, 8,10,11).

• Experience with configuring and supporting Microsoft Office 2013/2016 and/or Office 365.

• Some basis experience with supporting physical networking is desirable but not essential.

• Singaporean or Singapore PR is preferred.

Work Environment

• Office environment
• Must be able to work at customer’s site based on the assigned project deployments
• Work-life balance
• Flexible working arrangement
• Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit

Salary Range : $4000 to $5800 with mobile reimbursement claim max up to $80 and Corporate Grab transport account for travelling related to work purposes. There will be a 12 months' Service Commitment Bonus equivalent of 1 month salary.

Working Day: Mon to Fri

Working Hours: 9am - 6pm

Office Location: Bukit Merah

Salary: $3,000 - $4,200

Responsibilities:

• Prospect, identify and establish new customers.
• Plan and execute sales strategies to achieve the sales quota.
• Effectively manage and drive the sales cycle from prospection.
• Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community.
• Collect, track, and analyze large amounts of data.
• Other tasks and projects as assigned by Reporting Manager or Management

Requirements:

• Diploma/Degree in IT/Engineer or Business Administration.
• Prior experience in Sales

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Assist in executing cybersecurity processes and managing IT infrastructure, applications, and security standards.

JOB DESCRIPTION

• To administer and configure infrastructure system and application (Active Directory Services, telephony, server storage, backup etc), network devices (Firewall, routers, VPN, internet proxy, wireless, etc), desktops, laptops, mobile devices, printers and POS.
• Manage VMWare Virtualisation platform, Storage Platform (SAN/ NAS), Compute Platform (Server system hardware) and Infrastructure services systems (MFT, Enterprise batch job management, Monitoring tools, patch management tools, inventory)
• Monitor system performance, troubleshoot and resolve issues related to the IT infrastructure.
• To ensure systems are backup automatically, disaster recovery plans and patches are carried out successfully and monitor the systems resources usage closely.
• Regularly maintain up-to-date documentations for infrastructure activities & user guides.
• Render technical support when required after office hours and weekend support if required during in-house events.
• Ensure regulatory and legal compliance in infrastructure operations and maintenance activities.
• To manage in-house POS system and related hardware
• Should be well versed in Firewall and Network concepts with Cybersecurity background is a must.
• Good knowledge on SSL off-loading concepts.

Requirements:

• Diploma in IT / Computer Science
• Minimum 2 years of experience in IT System Infrastructure implementation / maintenance
• Fresh graduates with the right aptitude are welcome to apply
• Product knowledge of Microsoft Windows, Active Directory, VMware & Fortinet
• Good technical skills in configuration and troubleshooting PC, network issues including back bone infrastructure issues, server hardware knowledge and Cybersecurity skills.
• Hands-on experience with Windows environment and experience in configuring servers, switches, Microsoft 365 technical support and Telephony systems support.
• Pen test certified will be an added advantage.

• Up till $4,500 + Bonus
• Exposure to End-to-End Project Management
• Cross-Functional Coordination Experience
• Dynamic, Fast-Paced Work Environment

Our Client, a well-known e-Commerce solutions company, is inviting qualified candidates to fill the position as Project Coordinator.

Key Responsibilities:

• Manage and maintain project documentation, including preparation, tracking, and filing of records.
• Coordinate and follow up on project sign-off processes to ensure timely approvals.
• Oversee timesheet submission and tracking to support accurate project reporting.
• Provide on-the-ground/local support for project documentation and coordination activities.
• Assist in the preparation and submission of administrative applications (e.g., government grants and permits), requiring strong written communication skills.
• Liaise with internal teams and stakeholders to ensure smooth project operations.
• Report directly to the PMO team, with a dotted-line reporting relationship to the local Admin Director.
• Demonstrate independence, initiative, and strong problem-solving abilities in day-to-day tasks.

Requirements:

• Min Diploma
• Must have experience in grant applications (both internal and client submissions)
• Familiarity with IT/Software project processes and coordination is essential.
• Chinese-speaking work environment
• Candidates should be adaptable and willing to provide support in the warehouse when there are no active project tasks.
• All industries are welcomed to apply

Job Summary

We are seeking a hands-on IT System Engineer to join our client's in-house IT team. The successful hire will be manage and support their core IT infrastructure while delivering reliable, responsive end-user support. This role is ideal for a technically versatile professional who enjoys working across systems, networks, and user-facing technologies to ensure smooth day-to-day operations.

Responsibilities:

• Provide 1st-2nd level of support for user technical issues or IT incidents.
• Manage user support issues and change requests pertaining to ERP system.
• Manage and troubleshooting for desktops/laptops, virtualization, network switches, voice over Internet Protocol (VOIP).
• Perform and manage infrastructure patching and update.
• Manage day-to-day operations and provide support for Microsoft 365 and Azure cloud services.
• Administration experience with next-generation endpoint security solutions.
• Deploy, configure, maintain, and troubleshoot IT devices.
• Maintain up-to-date documentation.
• Liaising with vendors for IT procurement.
• Manage onboarding and offboarding process.
• Manage website maintenance and troubleshooting.
• Responsible for IT projects implementation and execution when assigned.
• Ad hoc tasks assigned.

Requirements:

• Bachelor's degree in computer science, business administration or equivalent experience.
• Minimally 2-3 years of working experience in IT support and system administration/ system engineering
• Exposure to corporate/ enterprise IT infrastructure
• Good understanding of Windows environments, Microsoft 365, networking fundamentals, and endpoint management.
• Hands-on and can-do attitude. Willing to learn and think out-of-the-box.
• Good communication skills, problem solving and teamwork skills.
• Able to work under pressure.
• Proactive, dependable and able to work independently.
• No issues with travelling to the West of Singapore for work daily.

Interested applicants who meet the requirements stated above please apply to this post, or send in your resume to yingtan@techgrid.co
We regret that only shortlisted candidates will be contacted.

About the Role

We are looking for a highly motivated L1 IT Application Support Analyst to be the first point of contact for our users. You will troubleshoot, triage, and resolve software and application issues, ensuring minimal downtime and high user satisfaction for our core business systems.

Key Responsibilities

• Incident Management: Act as the first line of defense, logging, categorizing, and prioritizing incoming support tickets via email, chat, and service desk portals.
• Troubleshooting & Triage: Investigate application errors, access issues, and performance glitches. Resolve basic issues and escalate complex bugs to L2/L3 teams.
• User Access Management: Manage user accounts, password resets, and role-based access permissions.
• System Monitoring: Monitor application health dashboards and automated alerts to proactively identify and report potential outages.
• Documentation: Maintain and update the internal knowledge base with step-by-step troubleshooting guides, FAQs, and known error databases.
• User Communication: Keep users informed on the status of their tickets and provide clear, non-technical explanations for resolutions.

Qualifications & Requirements

• Experience: 2–3 years of experience in IT Applications Support
• Technical Skills: Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk), SQL for database querying, and exposure to ERP systems
• Soft Skills: Exceptional communication, critical thinking, and a strong customer-service mindset.
• *Comfortable with a contract-renewable arrangement (yearly).

Interested candidates please click on the Apply button, or send your CV directly to yingtan@techgrid.co

Due to the volume of applicants we regret that only shortlisted applicants will be contacted.

Job Scope:

• Handle Internship local and overseas enquiries from students, parents, and companies via email and phone
• Assist Internship Team in administration of the Internship procedures and of the Internship Portal
• Reporting of any bugs in Portal to system developer and team, ensuring the bugs are eventually resolved within expected timeframe, reporting to team of any bugs that are not resolved timely
• Monitor and track students’ statuses of various Pre-Internship requirements suchas preparation of CVs, completion of Workplace Safety and Health module, submission of required documents for overseas internship.

Requirements:

• Familiar with Microsoft365 apps, Power apps, Power BI, AI/Gen AI tools, Power Automate.
• IT savvy, willing to learn to use new systems
• Good working knowledge of using MS Office, eg understand how to do mail mergein Word, at least Intermediate level for Excel, using Excel functions to do data checking and reporting, such as vlookup, if-else, left, right, pivot.
• Have some experience of customer relationship management, able to communicate well

Working Hours: Office hours

Contract Period: 11 months

Salary: $2600- 3000/month

Location: Dover

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE

About the Role:

We are seeking a highly motivated and experienced Lead Business Analyst/PMO to join our Site Reliability Engineering (SRE) team. This pivotal role will drive the successful implementation and ongoing management and enhancement of our new ITSM IT Service Request (ITSR) platform. The successful candidate will be instrumental in achieving our strategic goals of automating ITSR regression testing, significantly reducing ticket volumes, and establishing automated reporting for support ticket analysis. This role requires a blend of strong analytical skills, project management acumen, and a proactive approach to stakeholder engagement and process optimization.

Key Responsibilities:

ITSR Transformation & Project Management (Primary Focus):

• Strategic Implementation:

  • Actively participate in the discovery, definition, development, and deployment phases of the ITSR platform, ensuring a seamless transition from legacy systems.

  • Requirements & Design: Lead requirements gathering, analysis, and design for ITSR features, collaborating closely with users, application and services teams, development, other ITSM workstreams and other stakeholders.

• Automation & Efficiency:

  • Automated Regression Testing: Work in close collaboration with development teams to design and implement automated regression testing for the ITSR platform, ensuring stability and reliability of new releases. (No direct development required).

  • Ticket Volume Reduction: Drive initiatives and strategies aimed at reducing monthly support ticket volumes, leveraging process improvements, automation, and user education within the ITSR framework.

  • Automated Reporting: Lead the automation of service request ticket analysis dashboards and reports, transitioning from manual data extraction and manipulation (Excel, PowerPoint) to a streamlined, automated reporting solution.

• Project Governance & Reporting:

  • Schedule and facilitate regular cadences with Journey Sponsors, Workstream Leads, and stakeholders, including preparing meeting decks, file notes, and tracking action items.

  • Maintain and track burndown of ITSR project backlogs, overall work plans, and manage interdependencies among workstreams.

  • Prepare and present comprehensive status reports and management presentations on ITSR journey progress.

• Quality Assurance & User Acceptance:

  • Support and facilitate issue resolution throughout the ITSR implementation lifecycle.

  • Review and refine UAT test cases, and conduct UAT and live verification for ITSR rollouts.

  • Validate designs and prototypes;

  • Communication & Collaboration: Collaborate with relevant parties on communications and broadcasts related to ITSR rollout and broader ITSM initiatives.

ITAS Operations (BAU) - Secondary Role/Cover:

• Performance Monitoring: Actively track and review actionable insights and observability from the ITAS Control Tower, focusing on ticket Service Level Agreements (SLAs).

• SLA & Backlog Management: Review and follow up with support teams on ticket SLAs (missed SLAs, high ticket volume, high transfer volume), and maintain and burn down backlogs as prioritized for ITAS Operations.

• Feedback & Sentiment Analysis: Review and follow up on negative sentiments and feedback from Employee Experience surveys and ticket feedback, escalating issues as required.

• Training & Recognition: Collaborate with HR Learning on mandatory training for service engineers and support recognition programs for service engineers and top-performing application teams.

• Dispute Resolution: Support the Arbitration Team in processing ticket transfer requests, handling disputes, and managing aging cases escalated by users/service engineers.

• Metrics & Reporting: Track and report on ITAS driver and outcome metrics.

• Stakeholder Engagement: Schedule bi-weekly cadences with Lines of Business (LOBs) / markets, prepare file notes, and follow up on action items.

• Enhancement UAT: Perform UAT for ITSR enhancements and fixes.

Requirements:

• 5 to 6 years of working experience, with significant exposure to Service Management principles and practices.

• Proven experience in IT application or infrastructure development or support.

• Demonstrated experience in Agile, Scrum, or Kanban methodologies for managing IT projects or operations.

• Strong project management skills or experience in leading and managing diverse stakeholders.

• Exceptional analytical and critical thinking abilities, strong data analysis skills, and a meticulous, process-oriented, and audit-compliant mindset.

• Proficiency in MS Office tools, particularly MS Excel and PowerPoint, for data analysis and preparing compelling management presentations.

• Possess relationship-led qualities, coupled with the ability to be strong and firm with stakeholders, especially regarding process compliance.

• Experience in designing or implementing automated testing solutions is highly desirable.

• Familiarity with reporting tools and dashboard automation is a plus.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

Job Responsibilities

• Support the administration and maintenance of cloud and on-premises infrastructure environments.
• Monitor and troubleshoot servers, virtual machines, storage, and network-related issues.
• Assist in the deployment, configuration, and maintenance of cloud services and infrastructure components.
• Support user administration, access management, and security-related activities.
• Perform system health checks, patching, backup verification, and routine maintenance tasks.
• Assist in infrastructure monitoring, incident investigation, and problem resolution.
• Support infrastructure projects, migrations, upgrades, and implementation activities.
• Prepare and maintain technical documentation, SOPs, and operational procedures.
• Work closely with senior engineers to ensure infrastructure availability, performance, and security.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Computer Engineering, Cybersecurity, or related disciplines.
• Fresh graduates are welcome to apply.
• Basic understanding of Windows Server, Linux, networking, virtualization, or cloud technologies.
• Familiarity with cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform is an advantage.
• Knowledge of Active Directory, Microsoft 365, virtualization, or infrastructure monitoring tools will be beneficial.
• Strong troubleshooting, analytical, and problem-solving skills.
• Good communication skills and willingness to learn new technologies.

Preferred Technical Exposure

• Windows Server / Linux Administration
• Active Directory
• Microsoft Azure or AWS
• Virtual Machines and Virtualization
• Networking Fundamentals (TCP/IP, DNS, DHCP, VPN)
• Microsoft 365
• Infrastructure Monitoring Tools
• PowerShell, Python, or Bash scripting (basic knowledge is a plus)

Your recruiter for this job: