Total 592 Senior Executive information security analyst job vacancies in The Philippines

Cyber Security Specialist (VAPT)

Job Description

Architect, design, review and implement cyber security resilient in our product and projects. You are familiar with cloud security architectures and solutions, making sure the companies can operate in a safe, secure environment.

Responsibilities

• Responsible in managing CyberSecurity VAPT, Vulnerability Assessment, Risk Management and Testing.
• Manage Network and Cloud Security Risk Assessment and Audit.
• Involved in handling Government Projects related to risk, security attacks and system solutions.
• Consultancy on software and hardware for security vulnerabilities and risks
• Plan VAPT, execution, result analysis and provide fix recommendation.
• Provide guideline such as coding, key management, hardening, patch management, backup management, incident management, etc.
• Familiar with IM8 requirements and CIS, NIST security benchmark, cyber security tools to perform preliminary scan.

Skills Required

• Strong in knowledge in CyberSecurity, Risk Assessment, VAPT, Vulnerability and Cloud Security.
• Strong in VAPT management.
• Technically incline in CyberSecurity, Cloud, Risk and Vulnerabilities.
• Possess knowledge of IM8 and Government projects experience is preferred.
• Degree/Certifications in CyberSecurity.
• Possess CyberSecurity certifications.
• Possess Government domain is preferred.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Key Responsibilities

• Lead requirement elicitation workshops with business, operations, and compliance stakeholders to define end-to-end payment flows and exception handling
• Own and manage documentation including BRDs, FSDs, user stories, and API specifications ensuring full traceability
• Drive functional solution design and gap analysis for payment platforms across multiple markets
• Support and coordinate SIT and UAT cycles, including defect triage, resolution, and business sign-off
• Act as a liaison between business stakeholders, product teams, and engineering to ensure smooth delivery
• Manage multi-country payment implementations including cross-border and domestic schemes
• Ensure compliance with regulatory and messaging standards such as ISO 20022 and ISO 8583
• Oversee release readiness, risk management, and production support coordination
• Improve reconciliation processes and reporting mechanisms for payment systems

Scope of Work / Domain Expertise

• Domestic & Cross-Border Payments (NEFT, RTGS, SEPA, SWIFT, FPS, SIC, BACS, TARGET2, ITMX, BAHTNET, BBPS)
• Payment processing, bill payments, direct debits, mandates, and e-mandates
• Payment switch integration, API-based integrations, and channel connectivity
• Banking platforms and high-volume transaction systems
• Regional exposure across APAC, Middle East, and Europe

Required Skills & Competencies

• Strong experience in Business Analysis within Banking/Payments domain
• Expertise in requirement gathering, functional design, and documentation (BRD/FSD)
• Solid understanding of ISO 20022, ISO 8583, and payment processing flows
• Experience in Agile and SDLC methodologies
• Strong stakeholder management and communication skills
• Hands-on experience with tools like JIRA and Confluence
• Knowledge of APIs, integration concepts, and data formats (XML/JSON)
• Working knowledge of SQL, UNIX, and basic Java is a plus
• Ability to manage multiple stakeholders across regions

Leadership & Delivery Expectations

• Lead cross-functional teams and coordinate with global stakeholders
• Drive workshops, functional walkthroughs, and client discussions
• Ensure timely delivery of projects within scope, budget, and timelines
• Mentor junior analysts and contribute to team capability building

Preferred Qualifications

• Experience working with enterprise payment platforms (e.g., TCS BaNCS or similar)
• Exposure to Generative AI, NLP, or automation-driven transformation initiatives
• Experience in high-volume banking environments and regulatory-driven projects

Experience & Education

• 8–12+ years of experience in Business Analysis within banking/payments
• Bachelor’s degree in Engineering, Computer Science, or related field

Nice to Have

• Certifications in Agile, Business Analysis, or Payments
• Experience in cross-border regulatory environments and compliance frameworks
• Exposure to AI/ML or data-driven initiatives in banking

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Eugene Then
eugene.then@cornerstoneglobalpartners.com

EA Registration Number: R22104742.

Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

• Passion for Agile and Collaborative Work
• Continuous Learning and Technical Growth

About Our Client

This organisation is a medium-sized player in the Technology & Telecoms industry, known for delivering innovative solutions and fostering a collaborative work environment. They are committed to excellence and aim to make a significant impact in their field.

Job Description

• Develop and implement effective quality assurance strategies and processes.
• Conduct thorough testing to identify and resolve software defects.
• Collaborate closely with development teams to enhance product quality.
• Analyse and report on testing outcomes to key stakeholders.
• Ensure adherence to industry standards and best practices in quality assurance.
• Provide guidance and mentorship to junior team members as needed.
• Continuously evaluate and improve testing tools and methodologies.
• Contribute to the overall success of projects in the Technology & Telecoms sector.

Data QA :

• Basic knowledge of AWS services
• Basic python knowledge
• Experience with testing data pipelines and ETLs
• Basic knowledge on IaC

Good to Have Requirements

1. Experience working with :
2. AWS glue,
3. Apache Airflow,
4. Quicksight
5. SHIP-HATS tools ( GitLab CI/CD, SonarQube, Fortify, )

The Successful Applicant

A successful Senior Quality Analyst should have:

• Strong knowledge of quality assurance principles and practices within the Technology & Telecoms industry.
• Proficiency in software testing tools and methodologies.
• Excellent analytical and problem-solving skills.
• Ability to communicate effectively with cross-functional teams.
• A detail-oriented approach to identifying and addressing potential issues.
• Commitment to maintaining high standards of quality and compliance.

What's on Offer

• Opportunity to work on cutting-edge projects in the Technology & Telecoms industry.
• Supportive and collaborative work environment.
• Chance to enhance professional skills and expertise as a Senior Quality Analyst.

If you are passionate about quality assurance and are ready to contribute to impactful projects, we encourage you to apply today

Contact

Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)

Quote job ref

JN-032026-6976565

Phone number

+65 6643 9741
Michael Page International Pte Ltd | Registration No. 199804751N   

Context:

• Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control...), Market Risk (in-house application on big data technologies).
• This role aims to develop on the Calypso back-office package, in project mode as well as maintenance, and to support the “run the bank” function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Job Description:

• Contribute to IT initiatives for Antaes Asia clients
• Build & change management

1. Analyse enhancement requests for the repo business and new products.
2. Propose solutions in collaboration with Architects.
3. Specifications, workload estimates, planning, test scenarios, release documentation.
4. Coordinate user acceptance tests.
5. Monthly releases, following the team’s milestones for analysis, coding and testing.
6. Support the release roadmap in production.

• Incidents and Requests management (business users and other IT teams.

1. Application support, level 3 (expert).
2. Troubleshoot and fix issues/bugs.

• Continuous improvement

1. Improve operational processes.
2. Coach more junior team members as required.

• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Engineering, Science or related fields
• Minimum 8 years working experience in relevant roles.
• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framework, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.
• Analytical and problem solving skills
• Pro-active mind-set in security
• Proven ability to work individually under pressure
• Team player with good interpersonal skills
• Very good communication skills and keen to work with business users.

Working Hours

• Work in shift for ASIA or EMEA region: (9am – 6:30pm SGT) or (3pm – midnight SGT).
• On-call rotation with team mates to cover night and week-end support.

ST Engineering is a global technology, defenceand engineering group with offices across Asia, Europe, the Middle East and theU.S., serving customers in more than 100 countries. The Group uses technologyand innovation to solve real-world problems and improve lives through itsdiverse portfolio of businesses across the aerospace, smart city, defence andpublic security segments. Headquartered in Singapore,ST Engineering ranks among the largest companies listed on the SingaporeExchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decadesof experience, we deliver a holistic suite of trusted cybersecurity solutionsto empower cyber resilience for government and ministries, criticalinfrastructure, and commercial enterprises. Backed by our indigenouscapabilities and deep domain expertise, we offer robust cyber-secure productsand services in cryptography, cybersecurity engineering, digitalauthentication, SCADA protection, audit and compliance. We specialise in thedesign and build of security operations centres for cybersecurity professionalsand provide managed security services to strengthen the cybersecurity postureof our government and enterprise customers.

Thisrole is ideal for a hands-on AI professional with both technical expertise anddomain sensitivity—capable of shaping intelligent, adaptive agents that performreliably in complex, real-world environments. 

Responsibilities 

• Train and configure agentic AI systems to operate effectively within specialized domains, ensuring alignment with domain-specific goals, constraints, and terminology. 
• Customize agent workflows, toolchains, and decision logic to reflect domain context, operational requirements, and user expectations. 
• Adapt reasoning, planning, and state management components for accuracy and relevance in industry-specific applications. 
• Collaborate with domain experts to capture knowledge, define task flows, and validate agent behavior in representative environments. 
• Fine-tune models and configure tool integrations to support effective interaction, tool use, and decision-making in real-world scenarios. 
• Monitor agent performance, identify misalignments with domain expectations, and iteratively improve workflows and configurations. 
• Support evaluation, simulation, and continuous learning pipelines to refine agent behavior based on feedback and performance data. 
• Document domain-specific configurations, training protocols, and best practices for scalable deployment across similar use cases. 

Requirements 

Experience 

• 5+ years in AI system training, workflow configuration, or intelligent system customization, with a focus on domain adaptation. 
• Experience working with AI/ML tools in applied settings such as healthcare, finance, logistics, manufacturing, or defense. 

Technical Skills 

• Strong proficiency in Python and experience with AI/ML frameworks (e.g., PyTorch, TensorFlow). 
• Familiarity with agentic AI workflows, including planning, tool use, and multi-step task execution. 
• Hands-on experience configuring AI tools, models, and pipelines for use in constrained or specialized environments. 
• Ability to interpret domain-specific requirements and translate them into actionable agent behaviors. 

Preferred Knowledge 

• Exposure to multi-agent systems, LLM orchestration frameworks (e.g., LangChain, Autogen), or intelligent automation platforms. 
• Experience working with structured knowledge bases, ontologies, or knowledge graph integrations. 
• Familiarity with simulation environments or digital twins for domain-specific AI testing and training. 

Work location: Jurong East

Findout more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team membersare encouraged to overcome challenges, explore new ideas, and work together tosucceed. We value individuals who are determined to push beyond the boundaries,and have a thirst for knowledge, continuous learning, and self-improvement.

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Birthday Incentive
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Only Singaporeans may apply.

Please indicate in your profile your expected salary as you apply. Thank you.

Position Overview

This role leads the design, implementation, and support of tech-driven procurement and supply chain solutions, leveraging AI, machine learning, and automation. Responsibilities include collaborating on system requirements, ensuring integration and data integrity, coordinating with infrastructure teams, managing vendors to meet service standards, and providing user support and training.

Role & Responsibilities

• Support IT strategy relating to procurement and supply chain initiatives
• Lead and build procurement and supply chain solutions, including automations using AI/ML and RPA tools
• Work with other Apps Lead to ensure proper system integrations and data integrity between procurement and supply chain systems
• Participate in defining business systems requirements together, with functional teams
• Collaborate with key users and business stakeholders to collate operational requirements and prioritization.
• Design, develop, test, implement, and support procurement and supply chain solution
• Coordinate with infrastructure/EUC on hardware and network matters
• Provide training, demo and user support for business stakeholders.
• Effective vendor management with distinctive performance in AMS SLA (IT Outsourcing) and individual contractors

Requirements

• Bachelor’s Degree in Computer Science, Information Systems, Information Technology or related discipline is required
• Minimum 4 years of work experience in implementing and supporting procurement and supply chain solutions  
• Have a good understanding of procurement and supply chain processes
• Possess knowledge of supply chain or procurement operations
• Familiar with automation such as RPA and AI technologies in procurement and supply chain
• Experiences with procurement and supply chain applications such as Ariba, as well as ERP supply chain systems
• Excellent communication and collaboration abilities
• Problem-solving skills and the ability to make quick decisions

• Oversee day-to-day security operations within the Hotel Premises.
• Implement and enforce security policies, procedures, and protocols.
• Conduct regular security patrols to identify and address potential risks.
• Develop and implement crisis management and emergency response plans.
• Coordinate with local authorities, emergency services, and relevant stakeholders during emergencies.
• Conduct regular drills and training sessions for the security team to ensure preparedness.
• Utilize CCTV systems and other security technologies to monitor the Hotel premises.
• Maintain accurate records of security-related activities.
• Manage access control systems and ensure the security of entry points.
• Issue and monitor access cards for coworkers, tenants, and authorized personnel.
• Review and approve permit to work, including hot work permits, impairment permits, working at height permits, and other safety and security permits.
• Collaborate with internal departments, tenants, and external partners to enhance overall safety and security.

• Opportunity to work in a Global Financial Institution
• Hands-on ownership of critical systems with cross-functional collaboration

About Our Client

Our client is a globally established financial institution with a major technology hub in Asia. They play a critical role in supporting international banking operations through the development of in-house applications and enterprise-level digital initiatives. With strong regional integration and a forward-looking tech strategy, they continue to enhance operational efficiency and drive innovation across global markets.

Job Description

Key Responsibilities:

• Support applications across Corporate Services, IT Security, HR, and other domains
• Provide L1/L2 support, managing incidents, service requests, and problem resolution across a broad application portfolio
• Act as a key point of contact for users via phone, chat, email, and ticketing systems
• Troubleshoot issues and collaborate with project, infrastructure, and production teams to ensure timely resolution
• Maintain accurate documentation of support activities and drive reporting on escalations and ticket status
• Perform daily health checks to ensure system readiness and stability before business operations
• Support team effectiveness by coaching peers and participating in shift rotations, including after-hours and on-call coverage

The Successful Applicant

A successful candidate should have:

• Bachelor's degree in Computer Science or a related field
• Minimum 6+ years of experience in application support or development
• Strong analytical, logical thinking, and problem-solving capabilities
• Solid technical foundation in application servers, IT production environments, and deployment pipelines
• Proficiency in database scripting and programming/scripting languages
• Experience in Corporate IT, IT Security, or related domains, with strong communication skills to engage both technical and non-technical stakeholders
• ITIL certification preferred, with added advantage in cybersecurity certification, and a proactive, adaptable, team-oriented mindset

What's on Offer

Why this role?

• Professional development and growth opportunities
• Collaborative and multicultural work environment
• Exposure within a leading global financial institution
• Opportunity to influence technology decisions impacting core banking operations

Contact

Cheryl Sim (Lic No: R24123823 / EA no: 18C9065)

Quote job ref

JN-032026-6976506

Phone number

+6566439748
Michael Page International Pte Ltd | Registration No. 199804751N   

• Well Established Company

• Basic up to $2650 + OT + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: West

• Working hours: 12 hours rotating shift (8am to 8pm / 8pm to 8am)
  

Job Responsibilities:

Supervision & Leadership

• Lead, supervise, and coordinate a team of security officers across both gates.

• Ensure proper shift coverage, conduct briefings, and monitor performance.

• Provide ongoing training and guidance to security personnel.
  

Security Operations & Procedures

• Develop and implement security procedures and protocols.

• Monitor access control systems, CCTV, alarms, and other security infrastructure from the MCR (Gate B).

• Conduct routine inspections of gates and sensitive areas to ensure protocol compliance.
  

Safety & Incident Response

• Safeguard company premises, employees, visitors, and assets.

• Respond promptly and effectively to alarms, incidents, or emergencies.

• Prepare incident reports and maintain accurate security logs.
  

Stakeholder Coordination

• Liaise with law enforcement, emergency services, and external contractors as needed.

• Coordinate closely with company management to address security needs and improvements.
  

Job Requirements:

• Proven experience (minimum 2-3 years) in a similar supervisory security role.

• Knowledge of security operations, systems, and emergency response protocols.

• Familiarity with access control systems and CCTV monitoring.
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/SeniorLead-Systems-Engineer-%28IT-Infrastructure-Network%2C-Unix%2C-Security%29%2C-School-of-Computing/32173-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

An experienced IT professional with advanced technical expertise in networking, Unix-based servers, server virtualisation, storage, and IT security is required in the School of Computing to operate, maintain, manage, and continuously improve its IT infrastructure systems and services, ensuring high availability, performance, and security.

Infrastructure Engineering & Operations

• Design, implement, manage, and continuously improve SoC IT infrastructure across networking, servers (Unix and Windows), virtualisation, and storage.
• Manage daily operations of network systems, including switches, routers, firewalls, wireless, load balancers, and related services.
• Manage servers, virtualisation (e.g. Proxmox, VMware), compute clusters, and storage platforms
• Ensure high availability, performance, and reliability of all infrastructure systems and services.
• Manage server room facilities (UPS, CRAC, power distribution, etc).
• Troubleshoot and resolve infrastructure issues and incidents.

Storage, Backup & Continuity

• Manage storage and backup systems, ensuring data protection, integrity, and timely recovery.
• Develop, maintain, and test disaster recovery (DR) and business continuity (BCP) plans for critical services.

Security & Compliance

• Implement and enforce IT security policies, standards, and baseline configurations.
• Deploy and manage security tools (e.g. logging, authentication, intrusion detection, vulnerability assessment, SIEM), and monitor/respond to security risks and incidents.

Automation, Systems Development & Improvement

• Develop and maintain tools and systems to support automation, system management, asset inventory, and security baseline enforcement.
• Design, develop, and enhance infrastructure-related services and solutions.

Support & Service Delivery

• Provide Level 2/3 technical support and guidance to frontline teams.
• Support teaching and lab environments as required.
• Participate in standby duties and respond to critical incidents.

Governance, Procurement & Documentation

• Prepare technical specifications, evaluate solutions, and manage vendors for IT procurements, including budget oversight.
• Maintain accurate and up-to-date technical documentation.

Collaboration & Leadership

• Provide technical leadership, mentorship, and knowledge sharing within the IT team and to stakeholders.

Qualifications

Qualifications & Core Competencies

• Tertiary degree in Computer Science, Engineering, or a related field, with at least 10 years of relevant experience in networking, Linux/Unix systems, and IT security.
• Strong analytical, problem-solving, and communication skills, with the ability to explain technical concepts and risks to both technical and non-technical stakeholders.
• Self-motivated, proactive, and able to work independently as well as collaboratively across teams.
• Well-organised, with the ability to manage multiple tasks and projects effectively.
• Ability to act as a subject matter expert, providing technical leadership, sound analysis, and mentorship.

Technical Competencies

• Solid hands-on experience in infrastructure domains such asOperating systems and virtualisation (Linux/Unix, Windows, VMware/Proxmox, file systems)Network infrastructure and services (switching, routing, firewalls, VPN, DNS, DHCP)Storage and backup systems
• Working knowledge of IT security principles and practices, including system hardening, patch management, and common attack methods.
• Experience with security operations such as log collection, monitoring, intrusion detection, and incident response.
• Proficiency in scripting or programming (e.g. Bash, Python) for automation.
• Familiarity with open-source technologies and common infrastructure tools.

Additional Advantages

• Relevant certifications (e.g. in networking or security) are a plus.
• Broad familiarity with end-user platforms (e.g. Windows, macOS) is beneficial.

Quantinuum is delighted to announce its continued growth in Singapore, marked by the establishment of a new cutting-edge R&D & Operations Centre in the region. This exciting development not only demonstrates our commitment to innovation and excellence, but also strengthens our presence in Asia, positioning Singapore as a key hub for advanced research and development activities. The new centre will foster collaboration across global teams and drive forward our mission to deliver transformative technology solutions.

To support and help drive this growth we are seeking an experienced Senior Support Services Analyst. This positions requires experienced and technically capable IT professional responsible for delivering high-quality, hands-on support across a range of endpoint platforms and services. Positioned as a senior member of the support team, you will focus on resolving more complex technical issues, contributing to the continuous improvement of support operations, and driving consistency in service delivery. As the sole point of contact representing IT for our Singapore operations, you will collaborate closely with the wider International Support Services, Engineering and Application teams supporting operationally, managing stakeholders and leading on local projects.

The Senior Support Service Analyst brings depth in troubleshooting across Windows, macOS, and Linux environments, has strong experience with enterprise tools such as Intune, JAMF, and ServiceNow, and can work independently to resolve escalated issues or contribute to project-based work as a subject matter expert. This role is critical to maintaining operational excellence, supporting core IT processes, and ensuring a consistent user experience across a hybrid workforce

Key Responsibilities:

• Serve as the primary on-site IT point of contact for the Singapore office, ensuring day-to-day operational continuity across all local IT services and acting as the liaison between global teams and on-site stakeholders.
• Oversee basic networking and infrastructure needs, including monitoring network connectivity, supporting Wi-Fi and LAN troubleshooting, assisting with switch/port patching, and coordinating with Network Engineering for escalations or planned changes.
• Act as the local lead for site-based IT projects, supporting deployments, hardware refreshes, network uplifts, and workspace technology improvements from planning through execution.
• Deliver advanced technical support across Windows, macOS, and Linux environments, resolving complex incidents and service requests that go beyond standard first-line scope.
• Act as a point of technical escalation for Support Services Analysts, collaborating on issue resolution while maintaining end-to-end ownership of assigned cases.
• Identify recurring issues and process gaps, contributing to the refinement of standard operating procedures, troubleshooting documentation, and internal knowledge articles.
• Support and help maintain ITSM tooling (e.g., ServiceNow) by ensuring accurate ticket categorization, data hygiene, and flagging areas for workflow improvement.
• Participate in project-based work as a technical contributor, assisting with rollouts, migrations, pilot testing, and deployment of new tools or services.
• Coordinate and deliver consistent onboarding and offboarding support, including device provisioning, account setup, and adherence to lifecycle processes.
• Deliver high-quality executive and VIP support, ensuring reliable access, device readiness, and issue responsiveness in hybrid and office environments.
• Assist in inventory and asset lifecycle management by conducting audits, ensuring compliance with tracking standards, and supporting hardware procurement workflows.
• Engage with other IT functions—including Engineering, InfoSec, and Enterprise Applications—on issue resolution and service improvement initiatives.
• Contribute to IT compliance and service maturity initiatives by participating in ITIL-aligned processes such as incident, change, and problem management.

Must Have:

• 5+ years of experience in IT support, with growing responsibilities and exposure to enterprise level environments.
• Bachelor’s degree in Information Technology , Computer Science, or a related equivalent field.
• Certifications in ITIL, Microsoft, Jamf and ServiceNow.

We Value:

• Strong technical expertise across Windows, macOS, and Linux systems with practical experience in tools like Intune and JAMF.
• Working understanding of ITIL concepts, including change, incident, and problem management.
• Involvement in ITSM platform configuration, reporting strategy, or service auditing.
• Strong familiarity with enterprise identity platforms such as Azure AD or Google Workspace Admin.
• Experience working in environments that use Agile, Lean, or Kanban methodologies.
• Track record of driving service maturity or leading continuous improvement initiatives.
• Exposure to executive stakeholder engagement and high-touch support environments.
• Experience working in a growing or start-up environment where agility and adaptability were key.

• Work closely with product managers, developers, and DevOps engineers to understand requirements and deliver high-quality software.
• Minimum of 5 years of professional experience in Software Development.
• Hands on Experience in JavaScript (TypeScript), Playwright and familiarity with Go.
• Hands on experience with frontend and backend technologies, including ReactJS, Node JS or ExpressJS
• Hands on Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Hands on experience with tools like Cypress
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis).
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

• Well Established Security Inspection Solutions Company

• Salary: $4000 - $5000 (Basic)

• Working Hour: Monday - Friday (8.30am – 5.30pm)

• Company Location: Jurong East

• Variable bonus + Excellent Wellfare

Job Scope:

• To open new customers and create a seamless transition of clients from new sales to strategic partners.
• Act as the key customer interface, developing and maintaining strategic relationships with existing and potential new customers, providing solutions and services that best supports the client needs.
• Works to develop and maintain "trusted advisor" relationship with the clients.
• Manages the flow of information and requests to the clients.
• Play key role in sales team in developing, cultivating, and closing deals with leading institutions in the local market.
• Responsible for the development, execution and delivery of quality solution focused client presentations and proposals.
• Develops and maintains sales pipeline to deliver a high success rate of closure.

Requirement:

• Diploma in Business / Engineering / IT or equivalent
• 1 - 3 years of relevant working experience in similar position

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

The primary purposes of this role are:

• Regional Finance control tower support in area of accounts receivables and e-invoicing
• Billing SOP enhancement and continuous training
• Process improvement / report generation
• Primary regional eBill production support
• Improvement projects engagement as required

Key Tasks:

A. Resolution / reduction of invoicing exceptions:

• Participate in weekly conference calls with Schenker countries and billing control tower
• Monitor countries’ invoice fallouts through weekly reports from pre-audit company, identify root cause and provide guidance on the resolution of billing exceptions
• Consolidate country feedback on exceptions / weekly SOAs if required
• Support countries with transmission failures in eBill
• Trouble-shoot technical issues with IT and recommend remedial action
• Raise change requests to IT to amend / modify existing erroneous mapping
• Conduct training / re-training on billing SOP and ensure compliance on country level
• Develop and document processes to better manage invoicing exceptions e.g. standardize exception reasons from countries etc.
• Generate internal reports for monitoring as well as to management on demand

B.   Billing accuracy and timeliness:

• Track and monitor timely billing and submission of e-invoices against customer’s set targets
• Generate internal reports to tally customer’s monthly / quarterly rating on billing accuracy and timeliness
• Participate in monthly / quarterly business reviews with customer or billing control tower

Competencies:

• Initiative and maturity to work independently
• Analytical, attention to details and process oriented
• Proficient in English both oral and written is preferred
• Excellent interpersonal communication skills
• Proficient in IT and Microsoft office applications especially excel.  Macros skills would be an advantage
• Ability to working under pressure and multi-task

Experiences & Qualification:

• Ability to co-ordinate with countries, monitor compliance and communicate clearly on regional initiatives.
• 3 to 5 years relevant experience in the logistics / freight industry with finance background is an added advantage.