Total 2,386 Others information analyst job vacancies in The Philippines

About the Company

Premier financial organization focused on high-standard regulatory compliance and risk management.

About the Job

• Plausibility Verification: Critically evaluate the client’s Source of Wealth (SoW) narrative to ensure it is logical and consistent with their profile.

• Independent Corroboration: Cross-reference client declarations against third-party evidence, such as public registries, audited financial statements, and tax records.

• Risk Assessment: Focus on high-risk factors and material wealth components, ensuring all findings align with Enhanced Due Diligence (EDD) standards.

• Stakeholder Collaboration: Partner with Relationship Managers (RMs) and Front Office teams to clarify deficiencies in documentation and refine wealth write-ups.

• Audit Trail Management: Maintain meticulous records of the corroboration process, documenting the rationale for accepting or escalating specific wealth profiles.

• Continuous Monitoring: Support the ongoing review of client profiles, identifying material changes that may trigger a reassessment of risk levels.

Skills and Requirements

• Regulatory Expertise: In-depth understanding of AML/CFT frameworks (e.g., MAS guidelines, FATF standards) and SoW/SoF corroboration requirements.

• Analytical Mindset: Exceptional ability to synthesize complex financial data from multiple sources to detect inconsistencies or red flags.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

• 12 Month Contract with Global MNC
• Prestigious KYC / SOW Remediation Program
• Immediate Start can be Available and Preferred
• Source of Wealth investigation experience within a Banking environment is required.
• Salary to $7,000 per Month

Work you’ll do

Conduct client due diligence during onboarding and periodic reviews, ensuring compliance with AML/KYC obligations.

Validate and verify KYC information through comprehensive research and cross referencing internal and external databases.

Identify and escalate cases involving politically exposed persons and customers with medium to high AML risk.

Perform enhanced due diligence for customers with higher AML risk ratings, addressing complex compliance issues.

Conduct Source of Wealth review in accordance with regulatory and industry standards and advise on assessment and corroboration gaps; perform subsequent uplift to required standards.

Provide support to the Compliance function by handling ad hoc queries, evaluating sanctions alerts, and investigating transaction monitoring alerts for potential fraud.

Document the rationale for escalating or dismissing sanctions and transaction alerts, stay updated on AML regulations, and co-lead a team ensuring quality and efficiency.

Requirements

Undergraduate degree in a relevant field (e.g., accounting, law) and a professional certification is a plus.

5+ years of experience in KYC, SOW, AML, forensic accounting, fraud investigation, or related fields, ideally within consulting, financial, accounting, or legal institutions.

Basic understanding of KYC / AML regulations and money laundering schemes.

Experience providing financial crime consulting to various banking sectors and skills in analyzing, drafting, and presenting reports.

Strong team player with good communication, analytical, and report-writing skills, and a commitment to professional excellence

About the Role

We are seeking an experienced Business Analyst Lead to support strategic initiatives within Corporate & Investment Banking (CIB). The successful candidate will possess deep domain expertise across Transaction Banking, Trade Finance, Lending, Markets, and Financial Markets products, with the ability to drive business and operational transformation initiatives across the end-to-end product lifecycle.

This role requires a highly independent and self-driven individual who can engage stakeholders across front, middle, and back-office functions, identify root causes of business issues, and drive the implementation of operational frameworks and process improvements.

Key Responsibilities

• Lead business analysis activities across Corporate & Investment Banking initiatives.
• Engage stakeholders across Front Office, Middle Office, Operations, Risk, Compliance, Finance, and Technology teams to gather, analyse, and document business requirements.
• Develop a comprehensive understanding of end-to-end CIB product lifecycles, from client onboarding and prospecting through trade execution, settlement, servicing, billing, and reporting.
• Analyse complex business problems, identify root causes, and propose practical solutions to improve operational effectiveness.
• Drive business process improvements, governance frameworks, operating models, and control enhancements.
• Facilitate workshops, stakeholder discussions, and requirement gathering sessions across multiple business functions.
• Produce high-quality business requirements documents, process maps, gap analyses, impact assessments, and functional specifications.
• Support change management activities and ensure successful implementation of business initiatives.
• Collaborate with cross-functional teams to ensure alignment between business objectives and delivery outcomes.
• Act as a trusted advisor to senior stakeholders on CIB business processes and operational best practices.

Required Skills & Experience

• Bachelor's Degree in Business, Finance, Banking, Economics, Information Systems, or a related discipline.
• Minimum 15 years of Business Analysis experience within Corporate & Investment Banking.
• Strong domain expertise across:Transaction BankingTrade FinanceLendingMarkets / Financial MarketsCash ManagementCorporate Banking Operations
• Proven experience working across front-to-back office functions.
• Strong understanding of the complete CIB product lifecycle, including:Client onboarding and prospectingProduct setupTrade executionOperations processingSettlement and servicingBilling and revenue management
• Experience working with CIB platforms and processes, including Client Due Diligence (CDD), KYC, onboarding, and related operational workflows.
• Demonstrated ability to independently investigate issues, identify root causes, and drive resolution.
• Strong stakeholder management and communication skills with experience engaging senior business stakeholders.
• Experience leading operational transformation, process improvement, governance, and framework implementation initiatives.
• Ability to work independently with minimal supervision in a fast-paced banking environment.

Role Overview

We are looking for a proactive and customer-focused IT Support professional to join a dynamic service desk team. This role serves as the primary human escalation channel for end users when automated self-service or virtual agent solutions require additional intervention.

The successful candidate will play a key role in delivering responsive support, maintaining service quality standards, and leveraging AI-assisted tools to enhance resolution efficiency and user experience.

Key Responsibilities

• Provide Level 1 and Level 2 support across multiple communication channels including phone, email, collaboration platforms, and ITSM portals
• Take ownership of tickets escalated from AI-driven support tools and ensure timely resolution
• Troubleshoot issues related to user access, authentication, Microsoft 365 applications, VPN connectivity, endpoint software, and general network access
• Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
• Monitor support queues and proactively manage workload to prevent SLA breaches
• Escalate complex cases to relevant resolver teams, vendors, or onsite support when required
• Utilize AI-assisted capabilities such as automated summaries, knowledge recommendations, and guided workflows
• Maintain detailed documentation and contribute to knowledge base improvements
• Support shift rotations and contingency coverage as operationally required
• Ensure compliance with internal security, audit, and data protection policies

Requirements

• 1–2 years of IT Service Desk experience (3–5+ years for senior level consideration)
• Strong hands-on experience supporting Windows and macOS environments
• Good working knowledge of Microsoft 365, VPN technologies, browsers, and endpoint tools
• Basic understanding of Unix or Linux environments is advantageous
• Familiarity with ServiceNow or similar enterprise ITSM platforms
• Solid understanding of incident and request management processes
• Ability to manage ticket workflows effectively and maintain documentation standards
• Exposure to AI-enabled support tools or chatbot workflows is a plus
• Strong verbal and written communication skills
• Customer-centric approach with strong analytical and troubleshooting capability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Location: Pasir Panjang

Working Hours: 8.30am to 5pm (Mon - Thurs), 8.30am to 4pm (Fri)

A. Cost Allocation & AP Coordination

• Ensure accurate cost coding for all crew salary components and related expenses.

• Coordinate with Finance (Accounts Payable) to ensure timely and accurate invoice posting.

• Clarify discrepancies between Crewing records and AP postings.

• Maintain accurate documentation for audit purposes and month-end closing.

B. Data Preparation& Cost Analysis

• Perform monthly actual vs budget variance analysis for crew-related costs across vessels.

• Identify cost overruns, abnormal trends and pro-actively flag issues to Fleet Crewing Manager.

• Assist in preparation of crew forecasts and budgets.

• Assist in preparing vessel summary reports for management review.

C. Payroll Processing(backup role)

• Assist the Payroll Officer in generating monthly crew payroll across assigned vessels.

• Verify crew home allotment instructions and payment requests.

• Check reimbursement claims and prepare submissions for processing.

• Ensure all payroll entries comply with SEA contract terms and are correctly entered into CFM.

D. Administrative & Support Responsibilities

• Maintain updated crew payroll files, allotment records and supporting documents.

• Work closely with Crewing Officers, manning agents, and Finance departments for required information.

• Participate in process improvements related to payroll and documentation workflows.

•Perform any additional duties assigned by the Fleet Crewing Manager.

Requirements

• Minimum Diploma or equivalent
• Experience in handling data analyst for department (micro level)
  

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Our client is a well-established international life insurer with over 125 years of presence in Singapore, operating as part of a globally recognised financial services group headquartered in North America. They offer a comprehensive suite of life insurance, health, retirement, and wealth management solutions serving individual, group, and high-net-worth client segments across Singapore.

The organisation is currently in an active phase of operational transformation, having recently invested in building a dedicated AI and automation capability to modernise its underwriting, policy servicing, and back-office operations. This creates a strong environment for SMEs who are keen to contribute to meaningful process re-engineering and system improvement initiatives rather than purely steady-state operations work.

Regulated by MAS, the business maintains a strong compliance and governance culture, and places significant emphasis on service excellence and continuous improvement across all operational functions.

New Business (Insurance Operations Business Analyst)

You will serve as the functional SME for New Business operations, supporting process re-engineering, system enhancements, and change management initiatives to drive operational efficiency across the end-to-end policy onboarding lifecycle.

• Serve as the operational SME for new business workflows spanning e-submission, underwriting support, document verification, risk assessment, and policy issuance across individual and group life products
• Map and design customer journeys across new business platforms and back-end systems; identify process gaps and recommend system enhancements to improve straight-through processing (STP) rates and issuance turnaround
• Gather and validate business requirements from distribution, underwriting, compliance, and IT teams; contribute to BRD sign-off, UAT planning and execution, and post-implementation review
• Support product development initiatives by defining system and process requirements for new product launches, performing impact analysis on existing workflows, and ensuring readiness for production rollout
• Ensure all process and system changes comply with regulatory requirements and internal risk controls; support internal and external audit activities
• Provide training and operational guidance to staff and distribution partners on new business rules, process changes, and system updates

Requirements:

• Minimum 5 years of insurance operations experience with hands-on knowledge of new business and policy issuance processes
• Familiarity with core policy administration systems; strong documentation and stakeholder engagement skills
• Able to onboard in July 2026

Job Responsibilities

1. Business Ownership (Core Requirement)

·       Take end-to-end responsibility for supply chain outcomes (cost, service, risk)

·       Think from a business owner perspective, not just task execution

·       Proactively identify gaps and drive improvements

·       Balance customer needs with operational and cost considerations

2. Problem-Solving & Structured Thinking

·       Breakdown complex supply chain issues into structured components

·       Identify root causes using data and logical thinking

·       Develop practical and scalable solutions

·       Make decisions based on data, not assumptions

3. Gemba & Operational Understanding

·       Understand actual operations through site observation (Gemba mindset)

·       Identify operational bottlenecks and inefficiencies

·       Connect real-world operations with system logic and data

·       Translate operational insights into improvement actions

4. AI & Digital Application Mindset (Critical)

·       Strong interest and passion in applying AI in real operations

·       Practical usage of AI or digital tools (e.g. automation, analytics, AI assistants)

·       Thinkin terms of automation, augmentation, and decision support

·       Curiosity to explore how AI can redesign workflows

5. Business & AI Capability (Core Concept)

·       Operate in both business domain (supply chain operations) and AI/digital application(tools, data, automation)

·       Bridge business requirements with AI capabilities

·       Translate operational problems into structured workflows or use cases

·       Use AI as a core tool to deliver outcomes

6. Communication & Stakeholder Management

·       Engage stakeholders effectively across functions and levels

·       Translate business needs into structured actions

·       Align different stakeholders toward common objectives

·       Communicate clearly in both operational and conceptual discussions

7. Learning Agility & Adaptability

·       Willingness to work in dynamic and evolving environments

·       Ability to learn and apply new tools quickly

·       Openness to change and new ways of working

·       Continuous improvement mindset

Job Requirements

·       8–15years of experience in supply chain operations (planning, logistics,procurement, warehouse, or regional operations)

·       Proven track record in driving operational improvements or transformation initiatives

·       Experience engaging stakeholders across functions and managing customer expectations

·       Demonstrated use of digital tools and/or AI in daily work

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Overview

We are seeking a Business Analyst with experience in the Food and Beverage domain to support business-critical systems and operational processes across outlets, central kitchens, supply chain, and corporate functions. This role works closely with operations, finance, and IT teams to translate business needs into practical system enhancements that improve efficiency, accuracy, and service delivery.

The ideal candidate understands F&B workflows, is comfortable working in fast-paced operational environments, and can balance requirements analysis with hands-on validation and delivery support.

Key Responsibilities

Business Analysis and Stakeholder Engagement

• Engage F&B operations, finance, and corporate stakeholders to gather and document business requirements
• Analyze end-to-end F&B processes including POS operations, inventory, procurement, sales reporting, and outlet workflows
• Translate business needs into clear functional specifications, user stories, and acceptance criteria

Systems and Operations Support

• Support F&B systems such as POS, inventory management, procurement, or back-office applications
• Work with IT and vendors to analyze issues, assess impact, and support resolution
• Validate system behavior and data accuracy to ensure alignment with operational requirements

Testing and Delivery

• Prepare test scenarios and support SIT and UAT activities
• Coordinate defect tracking, clarification, and resolution with development teams or vendors
• Support deployment readiness and post go-live stabilization for system changes

Documentation and Continuous Improvement

• Maintain clear documentation including process flows, requirements, and operational procedures
• Identify opportunities to streamline operations through system or process improvements
• Support standardization and best practices across outlets and corporate teams

Requirements

Experience and Skills

• Proven experience as a Business Analyst supporting enterprise or operational systems
• Prior exposure to the Food and Beverage, hospitality, retail, or multi-outlet environments
• Strong understanding of F&B operational processes such as sales, inventory, procurement, and reporting
• Experience working with POS or back-office systems is an advantage
• Familiarity with Agile or SDLC delivery methodologies

Professional Competencies

• Strong analytical and problem-solving skills with attention to operational detail
• Ability to communicate effectively with both business users and technical teams
• Comfortable operating in fast-paced, operationally driven environments
• Structured, delivery-focused mindset with strong ownership

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

We are looking for passionate and committed finance professionals who are keen to make an impact as healthcare finance leaders. In this role, you will have the opportunity to cover various spectrum of healthcare finance scope below, which will prepare you in becoming the next healthcare finance leader.

Job Responsibilities

• Institution Budget Planning, Forecasting and Reporting.

a. Prepares Institution’s annual budget and regular forecasts to Group for timely decision making.

b. Prepares financial reports and other financial information on a timely basis to assist management with timely intervention and decision making.

c. Support variance analysis for management review, e.g. actual performance versus budget and forecasts.

• Capital Investment

a. Support the Institution’s digital transformation projects through finance lens review.

b. Evaluate business cases and projects for risks and opportunities.

• Governance

a. Periodic reviews of Institution’s internal processes, systems, policies and procedures and put in recommendations to ensure business risks are minimised.

b. Multi-discipline/departments collaborations and initiatives to drive process improvements and controls.

• Stakeholder Management

c. Engage internal and external stakeholders to build collaborative relationships and ensure alignment with the strategic objectives of the Institution.

Requirement:

• Degree in Accountancy/profession accounting qualifications (e.g. Chartered Accountant) or degree in Business Administration (major in Accountancy or Finance) or equivalent with minimum 2-4 years of related working experience.

• Flexibility in resolving issues and addressing changing priorities.

• Strong team player with high level of integrity, responsibility and trustworthiness.

• Positive mindset for collaboration and strive for continuous improvement and optimization. Having a curious mind to challenge status quo and provide innovative solutions and different perspective.

• Ability to work well independently and able to multi-task.

• Excellent interpersonal, written and strong communication skills with positive, proactive and win-win attributes

• Knowledge in data analytics software, e.g. Tableau, PowerBI, will be advantageous.

If you are interested in exploring this roleor other current openings in the market, kindly email me at ashley.loo@recruitexpress.com.sg with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No.199601303W

We are looking for interns to join our team in Singapore!

Internship period: At least 3 months, preferably able to start by June 2026

Type: Full time preferred, or at least 4 days commitment

Suitable : Polytechnic , Universities students

Company Description

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.

• Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
• In just three years, we've risen to become one of the top two games of our kind in the local market.
• We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
• Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
• We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming!

Job Responsibilities:

Technical Support

• Configure and maintain workstations and laptops.
• Provide software support for end users.
• Manage IT peripherals including printers, monitors, keyboards, mice etc.
• Perform technical asset audits.

Network & Connectivity Support

• Assist in troubleshooting wired and wireless network connection issues for office users.
• Maintain network equipment (switches, routers, access points).
• Coordinate with external vendors when as required.
• Assist with maintaining VPN configurations and remote access solutions.

IT Helpdesk & User Support

• Respond to IT support requests.
• Provide Tier-1 support for common IT issues.
• Document solutions and keep our internal knowledge base up to date.
• Assist with employee onboarding and offboarding.

Qualifications:

• Currently pursuing a Diploma, Associate or Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field.
• Familiarity with Windows operating systems is a must; hands-on macOS experience is highly preferred.
• Basic understanding of networking fundamentals (IP addresses, DNS, DHCP, Wi-Fi).
• Familiar with system installations, disk partitioning, and driver management.
• A great sense of responsibility, a collaborative mindset, and an eagerness to grow as an IT engineer.
• Conversational in using Chinese is a plus to collaborate effectively with our regional stakeholders.

* Process minimum 5 - 6 years professional experience within a Design, Engineering or Construction (AEC) enivronment;
* Strong track records of hands-on BIM implementation on live project;
* Advanced expertise in primary BIM toold like Autodesk Revit, Navisworks, Construction Cloud and Civil 3D;

* In-depth understanding and execution of through a Common Data Experience (CDE);
* Good knowledge of international and local BIM standards (such as ISO 19650) to develop and implement BIM Execution Plan (BEP) and Employer's Information Requirements (EIR);
* Ability to establish and facilitate clash detection analysis to identify and resolve design and construction conflicts;
* Hand on experience to create 4D/5D simulation (scheduling and cost) and logistics plans;
* Routine auditing of project models to maintain accuracy, date quality and regulatory compliance;
* Able to act as the bridge between the design office, management and field construction personnel;
* Capable to manage tight frameworks' allocate resources efficiently and resolve implementation challenges when the arise;
* A proactive, patient approach to knowlege transfer and upskilling projects team members.

Job Summary

We are looking for a discovery-driven Business Analyst to support digital initiatives within aviation domain. This role involves driving the end-to-end requirements journey, from shaping ambiguous business problems into clear, structured solutions—requiring strong critical thinking, storytelling, and stakeholder communication skills to drive alignment across business and technical teams.

Mandatory Skill-set

• Bachelor’s Degree in IT, Computer Science, Engineering, or related field;
• Must have 2–5 years of experience as a Business Analyst or similar role;
• Must have strong experience in requirements gathering, analysis, and documentation (BRD, user stories, use cases);
• At least 1 year of experience in SIT/UAT and defect management;
• Hands-on experience with Agile (Scrum/Kanban) and tools such as JIRA or Confluence;
• Strong analytical thinking with the ability to structure ambiguous problems into clear solutions;
• Excellent communication and storytelling skills to engage and influence stakeholders.

Desired Skill-set

• Experience with Design Thinking and user-centric solutioning;
• Familiarity with UX/UI collaboration tools (e.g., Figma, Miro);
• Exposure to performance or non-functional requirement testing;
• Relevant BA certifications (CBAP, PMI-PBA, IIBA-AAC) are a plus;
• Experience in aviation or enterprise platforms is advantageous.

Responsibilities

• Gather, analyse, and translate business needs into clear functional and technical requirements;
• Structure vague problem statements into defined scope, solution approaches, and roadmaps;
• Develop BRDs, user stories, acceptance criteria, and process flows;
• Facilitate workshops and discussions to align stakeholders and drive decision-making;
• Apply Design Thinking to drive user-centric solutioning and validation;
• Collaborate with UX, developers, and architects to ensure solution feasibility and alignment;
• Define and support SIT/UAT, ensuring solutions meet business and user expectations;
• Act as the key bridge between business and tech teams, managing priorities and expectations;
• Participate in Agile ceremonies and support backlog refinement and delivery.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License No. 07C5639

Job Responsibilities

• Build a solid understanding of Apple B2B processes across SMBs, large corporations, and educational institutions.

• Document current and future state processes, capturing regional nuances with precision.

• Participate in stakeholder workshops, gathering and recording business requirements.

• Produce analytical deliverables — including process maps, gap analyses, and requirement documents — to support program activities.

• Assist with data readiness for system rollout, including preparation and validation of migration data.

• Execute user acceptance testing (UAT), track issues, and drive resolution to ensure system readiness for local requirements.

• Support change management and training activities, including preparing training materials and reference content for future state processes.

• Keep your manager informed on progress, escalating blockers and risks.

Requirements:

• BS or equivalent degree in a discipline related to the role, with 4–6 years of relevant experience.

• Exposure to a B2B selling environment; experience in consumer electronics is a plus.

• Background in a business analyst or process-oriented role, with some exposure to CRM or enterprise systems; familiarity with Salesforce is a plus.

• Good analytical skills and attention to detail, with the ability to present information clearly.

• Experience contributing to business requirement documents.

• Ability to work independently while proactively seeking guidance when needed.

• Collaborative and adaptable working style with a willingness to learn.

• Good organisational skills and ability to manage multiple workstreams.

• Clear written and verbal communication skills, with an ability to tailor outputs to different audiences.

• Background or interest in AI solutions would be a plus.

Job Summary

We are looking for a detail-oriented Business Analyst to support digital transformation initiatives within a highly regulated environment. This role involves driving end-to-end business analysis activities across solution design, testing, implementation, and post-go-live support, requiring strong stakeholder management, analytical thinking, and regulatory awareness.

Mandatory Skill-set

• Bachelor’s Degree in IT, Computer Science, Business, Engineering, or related field;
• Must have at least 4 years of experience as a Business Analyst or similar role;
• Strong experience in requirements gathering, process analysis, and functional documentation;
• Hands-on experience supporting SIT/UAT, defect management, and implementation activities;
• Good experience in designing customer-servicing platforms or customer-facing digital channels;
• Experience working in regulated environments such as hospitality, financial services, government, or similar industries;
• Familiar with Agile, Waterfall, or hybrid SDLC methodologies;
• Strong stakeholder management and communication skills across business, IT, compliance, and vendors.

Desired Skill-set

• Experience in COTS evaluation, fit-gap analysis, or vendor management;
• Exposure to tender/RFP processes and vendor assessment activities;
• BA or Agile certifications such as CBAP, CCBA, CSM, or CSPO are a plus.

Responsibilities

• Gather, analyse, and translate business and regulatory requirements into functional and non-functional specifications; 
• Drive end-to-end business analysis activities across solution design, testing, implementation, and post-go-live validation;
• Facilitate workshops and discussions with business, compliance, IT, and vendor stakeholders;
• Maintain requirements traceability and ensure solutions align with business and compliance expectations;
• Support COTS evaluation, vendor coordination, and solution assessment activities;
• Define and support SIT/UAT/ORT activities, including defect tracking and resolution coordination;
• Support implementation readiness, operational handover, and post-deployment validation activities;
• Act as the key bridge between business, compliance, vendors, and technical teams throughout the project lifecycle.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

We are seeking a proactive and detail-oriented Business Analyst to support the analysis, validation, and delivery of digital solutions. This role is primarily execution-focused, requiring close collaboration with stakeholders, product teams, designers, developers, testers, and operations teams to understand business needs, define requirements, improve processes, and ensure successful solution delivery. The ideal candidate is analytical, user-focused, and able to challenge assumptions to identify practical and effective improvements.

Key Responsibilities

Business Analysis & Requirements Management

• Gather, analyse, and validate business and system requirements through stakeholder engagement, workshops, and research.
• Identify underlying business problems and translate needs into user stories, acceptance criteria, process flows, use cases, and functional specifications.
• Maintain accurate and traceable requirements, documentation, and decision logs.
• Ensure requirements are clear, complete, testable, and aligned with business objectives.

Process Analysis & Improvement

• Analyse current-state processes to identify gaps, inefficiencies, and improvement opportunities.
• Recommend practical enhancements to improve user experience, operational efficiency, and service delivery.
• Develop process maps, journey maps, and other visual artefacts to communicate insights and recommendations.

Data Analysis & Insights

• Analyse data, user feedback, and operational metrics to identify trends and opportunities.
• Support decision-making through structured analysis, reporting, and data visualisation.
• Utilise tools such as SQL, Excel, and visualisation platforms where required.

Solution Design & Validation

• Collaborate with product, design, and engineering teams to support solution design and validation.
• Participate in workshops, ideation sessions, prototyping, and user-centred design activities.
• Promote evidence-based decision-making through testing and rapid validation.

Testing & Delivery Support

• Support testing activities, including UAT preparation, test case creation, defect management, and solution validation.
• Coordinate with stakeholders to resolve issues and ensure requirements are met.
• Contribute to sprint planning, backlog refinement, release planning, and delivery tracking.

Stakeholder Management & Collaboration

• Act as a bridge between business, product, and technology teams.
• Facilitate workshops, discussions, and requirement-gathering sessions.
• Communicate requirements, dependencies, risks, and decisions clearly across stakeholders.

Continuous Improvement

• Identify opportunities to improve processes, delivery practices, and team effectiveness.
• Contribute ideas, experiments, and best practices that enhance collaboration, problem-solving, and delivery outcomes.
• (EA Reg No: 20C0312)

Requirements

• Degree in Information Systems, Computer Science, Business, Operations Management, or a related field. Relevant professional experience in Business Analysis, Operations, Agile delivery, or related disciplines may be considered in lieu of formal qualifications.
• Minimum 3 years of experience in Business Analysis, Product Delivery, Operations, Digital Transformation, or related roles.
• Strong skills in stakeholder engagement, user-centred analysis, business process modelling, and requirements management.
• Proven ability to gather, document, validate, and translate business needs into user stories, acceptance criteria, process flows, and functional specifications.
• Experience facilitating workshops, stakeholder discussions, and design thinking sessions.
• Familiarity with ideation, prototyping, user research, and service journey mapping techniques.
• Strong analytical skills with the ability to synthesise user insights, stakeholder feedback, and data into actionable recommendations.
• Excellent communication, presentation, visualisation, and cross-functional collaboration skills.
• Proficiency in documentation and collaboration tools such as Jira, Confluence, Excel, Visio, Lucidchart, Miro, SQL, and data visualisation platforms.
• Strong problem-solving abilities, with demonstrated adaptability, curiosity, teamwork, and stakeholder management skills.
• Relevant domain expertise and industry knowledge will be an advantage.

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.