Total 2,226 Others information analyst job vacancies in The Philippines

This role will be based at Menara Skymind.

We are seeking a highly skilled and experienced Senior Research Analyst, Consulting to independently manage and execute complex custom research projects. This role focuses on delivering strategic insights, driving innovation in research processes, and ensuring alignment of custom research deliverables with client and organizational objectives.

Key responsibilities:

• Lead the successful, on-time delivery of custom research projects, ensuring the availability of high-quality, accurate, and validated data to support market analysis and research deliverables.
• Design and implement advanced workflows for data acquisition, cleansing, and processing, leveraging tools and methodologies to ensure robust and reliable datasets.
• Conduct primary research interviews with key industry contacts, synthesizing findings into actionable insights.
• Perform in-depth secondary research using credible sources such as trade journals, public reports, financial releases, and industry publications to gather comprehensive data for market intelligence.
• Build, validate, and maintain large-scale datasets and market analysis, ensuring alignment with product objectives, consistency with related markets, and thorough documentation of methodologies and assumptions.
• Drive innovation in research methodologies, tools, and processes, identifying opportunities to enhance efficiency, quality, and effectiveness in research execution and delivery.
• Mentor and guide junior team members, fostering a culture of collaboration and supporting their professional development to enhance team capabilities.
• Collaborate with senior stakeholders and cross-functional teams to align research outputs with strategic objectives and ensure the delivery of high-value insights.

Location: Suntec
Employment Type: Permanent, Full-time

About the Role

We are looking for a Credit Risk Analyst to support the bank’s credit risk management function. This role will be responsible for credit assessment, risk monitoring, and regulatory reporting, ensuring all credit exposures are managed in line with internal policies and regulatory requirements.

You will work closely with both front-office and back-office teams, playing a key role in maintaining asset quality and supporting prudent risk decisions.

Key Responsibilities

• Perform credit risk evaluation on corporate clients, including review of credit terms and conditions prior to facility drawdown
• Monitor credit exposures, repayment behaviour, and compliance with approved terms and covenants
• Identify potential risk issues and recommend appropriate mitigation measures in line with the Bank’s risk framework
• Prepare and submit risk management reports (e.g. credit risk limits, RWA, asset quality and portfolio reports) in a timely manner
• Support implementation of risk policies and guidelines from Head Office and local management
• Participate in drafting and updating credit policies and procedures
• Prepare reports in Business Chinese for submission to Head Office, including regulatory reporting (e.g. MAS610)
• Liaise with internal stakeholders across front and back office to ensure smooth processing of credit and trade-related transactions
• Support ad-hoc projects and assignments as required

Requirements

• Degree in Finance, Banking, Accountancy or related discipline
• Minimum 6 years of experience in credit risk / credit analysis within banking
• Strong understanding of credit assessment, financial analysis, and risk management principles
• Familiarity with regulatory reporting (e.g. MAS returns) will be an advantage
• Good knowledge of global financial markets, industry trends, and macroeconomic environment
• Ability to work under pressure and meet tight deadlines
• Proficiency in English and Mandarin is required for reporting to Head Office

NextLabs is a security software company focused on developing mission critical next generation policy enforcement infrastructure and system software. NextLabs provides large enterprises with active, policy-driven control of their information network wherever and whenever it is used by employees, contractors and partners. Our policy management platform and universal enforcement solutions enable centrally managed information security control policies across all applications, data and digital business processes.

We are looking for a motivated Product Business Analyst to support our product and delivery teams. The candidate will work closely with stakeholders, product owners, developers, QA, and customers to help gather requirements, document user stories, support Agile ceremonies, and assist in User Acceptance Testing (UAT).

Key Responsibilities include but are not limited to:

• Assist in gathering and understanding business requirements from internal stakeholdersand customers
• Convert requirements into clear user stories with acceptance criteria
• Maintain requirement documentation in tools such as JIRA and Confluence
• Participate in Agile ceremonies including sprint planning, daily stand-ups, sprint reviews,and retrospectives
• Act as Scrum Master backup when required, supporting meeting facilitation and follow-ups
• Assist in preparing UAT test scenarios and test cases
• Ensure business requirements are met before release
• Work closely with developers and QA to clarify requirements during development
• Support communication between business users and technical teams
• Help with customer onboarding and knowledge transfer activities

Required Skills & Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Business or equivalent
• 1-3 years of experience
• Basic understanding of SDLC and Agile/Scrum concepts 
• Familiarity with IT systems and software development processes
• Ability to write clear requirements and user stories
• Strong written and verbal communication skills
• Good analytical and problem-solving abilities
• Familiarity with tools like JIRA, Confluence, or similar is a plus

Interested candidates may send resume to jobs.sg@nextlabs.com or use our online format https://www.nextlabs.com/career.

About the job   

• Acts as point-of contact for Input Operations processes  
• Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables  
• Act as the SPOC for all the queries/data investigations and managing the internal stakeholders on the assigned queries 

Responsibilities  

• 1st function IV - Input Validation level, Production flow, what kind of validation, overall flow of the production, how functions coordinate each other  
• Database management system - understanding; can see a broader picture of the function  
• Get data from different sources, data handling, data evaluation, data analytics  
• Data Production process, reports  
• what kind of output that needs to be impacted from the input approach  
• 60%/ 70% system knowledge; 40%/ 30% analytics  
• Focus on IV - should see a broader level, what can foresee/ view on data  
• In-house system/ execution system  
• Project implementation, research - getting input from RMS or different sources, data validatio

Job Summary

The Incumbent will support the Group's regional business development, strategic partnership, and project assessment initiatives, with a focus on banking, financial technology, and digital transformation opportunities. Working under the guidance of management and senior team members, the role will conduct research, business and operational analysis, market intelligence gathering, stakeholder coordination, and project assessment activities. The incumbent will assist in evaluating business opportunities, preparing analytical reports, and coordinating with Group companies, business partners, and prospective clients across the region to support the Group's strategic growth objectives.

The incumbent will work closely with and report regularly to the Japan Headquarters on regional initiatives and strategic opportunities. The role requires regular engagement with senior management, Group companies, and stakeholders across the Group's target markets, including Japan's banking and financial services sector, to facilitate information gathering, analysis, and collaboration in support of the Group's business objectives.

Key Responsibilities

1. Support the Group's regional business development and strategic initiatives through preliminary assessment of business opportunities, preparation of analytical findings, and coordination of evaluation activities in the banking, financial services, and financial technology sectors.
2. Engage with prospective clients, business partners, and Group companies to understand business objectives, operational needs, and collaboration opportunities.
3. Assist in conducting business process reviews, requirements-gathering sessions, and operational assessments to support feasibility evaluation of potential projects and partnerships.
4. Document current-state business processes, workflows, operational requirements, and discussion outcomes, and prepare structured analysis reports for management review.
5. Support the analysis of business, functional, and non-functional requirements to identify gaps, risks, dependencies, and improvement opportunities.
6. Coordinate discussions and information exchange between prospective clients and relevant Group entities on digital banking, core banking, and financial technology initiatives.
7. Support the preparation of business proposals, feasibility studies, presentation materials, and management reports for internal decision-making.
8. Conduct market research, competitor analysis, and industry intelligence gathering to support the Group’s strategic planning and regional expansion initiatives.
9. Support the evaluation of solution proposals, proof-of-concept activities, technology assessments, and business cases conducted by Group companies and partners. Assist in the planning, development, and delivery of client presentations, solution positioning, and business pitches to prospective clients and strategic partners.
10. Liaise with internal and external stakeholders to support project assessment, partnership discussions, and business development initiatives.
11. Prepare research findings, management reports, and updates for Headquarters and senior management on business opportunities, project assessments, and stakeholder engagement activities.
12. Track and maintain records of ongoing opportunities, stakeholder engagements, and project evaluation activities for management reporting.
13. Undertake any other advisory, analytical, or coordination tasks as assigned by management to support the Group’s strategic objectives.

Requirements:

• Bachelor’s Degree in Business Administration, Finance, Information Technology, Computer Science, Engineering, or a related discipline.
• At least 5 years of relevant experience in consulting, project management, application delivery support, business analysis, business development, banking technology, or financial services.
• Experience in core banking systems, digital banking platforms, lending systems, payment systems, Banking-as-a-Service (BaaS), or other financial technology solutions.
• Experience in business requirements gathering, business process analysis, solution assessment, and stakeholder management.
• Ability to engage with both business and technical stakeholders and translate business requirements into practical analysis and recommendations.
• Strong analytical, problem-solving, and communication skills.
• Experience coordinating cross-functional teams, vendors, consultants, and project stakeholders in a regional or multinational environment.
• Excellent presentation, report writing, and stakeholder engagement skills.
• Experience working with banks, financial institutions, or banking technology providers, preferably with exposure to banking operations, core banking systems, and financial services practices across regional markets, including Japan. Practical experience in the development, implementation, enhancement, or support of IT systems within Japan's banking and financial services sector will be highly advantageous.
• Good understanding of banking industry practices and banking-related IT systems, with exposure to the Japanese banking market, including technology architecture, operational processes, and digital transformation initiatives. Ability to analyse, compare, and assess differences between Japan-market requirements and regional market requirements.
• Ability to bridge business and operational requirements between Headquarters, regional entities, and market stakeholders, including those in Japan, and provide recommendations that align with both Group objectives and local market needs.
• Experience in research, market intelligence, project coordination, stakeholder support, or strategy support functions would be advantageous.
• Excellent command of spoken and written Japanese and English to review business and technical documentation, and to support regular communication with Headquarters, Group companies, and business partners in Japan and other international markets.

UOB Kay Hian (UOBKH) is a regional financial services Group headquartered in Singapore. We are a widely recognized brand in every country where we have operations. We have a reputation built on our responsive and discreet service. In Singapore, we are the largest (registered trading representatives) domestic broker. In addition to our broking agency services in equities, bonds, CFDs, DLCs, Robo, LFX and commodities, we provide high value-added services in corporate advisory and fund raising, leveraging our wide network of corporate contacts and deep distribution capabilities to execute IPOs, secondary placements and other corporate finance and investment banking activities.

Career with Regional Credit, UOBKH

As part of our robust growth in the structured credit space, we have openings for (Senior) Credit Analyst in the Regional Credit (RC) department. RC, an integral part of our structured debt franchise in Asia, has the principal mandate for all wholesale structured debt products offered by UOBKH across the various business units, including prime brokerage, private wealth management, structured finance, and structured solutions well as our regional brokerage firms. All of our financing (proposals) commitments are structured, processed, and proposed through RC. This department plays a core role in delivering our strategy in the markets we choose to operate in.

What is the job like?

• Providing in-depth credit and fundamental analysis including assessment and valuation of multiple asset classes (e.g. listed shares, bonds, derivatives, structured products, properties, etc) as potential collateral
• Reviewing and analyzing regional capital market activities and corporate actions (e.g. privatization, corporate takeover, rights issue, IPO, etc).
• Presenting financing proposals to the Credit Committee and addressing all credit queries pertaining to the financing requests.
• Reviewing legal documentation before activation of the credit facility, and ensuring proper compliance with local and international regulations and the UOB Kay Hian credit policy guidelines.

Who are we looking for?

• A good degree preferably in Accounting and Finance, CFA, CA or MBA from a reputable university
• At least 1 - 2 years of credit and financial analysis experience, preferably from a reputable financial institution. Applicants with excellent academic achievements, including those without prior work experience, are encouraged to apply
• A good working knowledge and understanding of companies listed on the regional stock exchanges will be useful and advantageous
• Strong written and oral communication skills in English and in Chinese or Bahasa Malaysia/ Indonesia are essential for this role due to regional coverage
• Numerate, analytical, well organized, able to handle multiple tasks and meet tight deadlines

What do we offer?

• Exceptional exposure to the most niche and complex deals across the entire capital structure – equity financing to structured senior secured debt.
• Extending your track record and credentials to some of the most specialized sectors, with highly bespoke structured financing transactions in some of the most significant regional markets.
• Collegiate, diverse and inclusive team set up, with plenty of latitude for aspiring professionals to deepen their skillsets and grow an impactful career in the financing space.
• Phenomenal opportunity to work and engage directly with senior management and significant visibility to the CEO
• Competitive remuneration will be commensurate with experience

Position

The Global Referential Management division(GRM) is  part more globally of the Operation unit of OPC.

Under its scope of responsibilities, GRM is in charge of the Know Your Customer (KYC)due-diligences in collaboration with the Relationship Manager and the Financial Security.

We are currently looking for a KYC analyst to join our team in Singapore.

This is a 1-year contract position (with the possibility to be extended) where the Analyst will be part of the KYC Middle Office team, incoordination with the Front Office, the KYC Checkers and Financial Security.

The Analyst will be in charge of analyzing and updating KYC files.

Main responsibilities

·       Analyze client profile to determine the required KYC information as per procedure.

·       Analysis of existing documents, obtain the new documents if any changes are observed.

·       Collect or source the client information from the public sources.

·       Analysis of collected data, perform sanity check, liaise with relationship manager for further documents, information and confirmation.

·       Perform name screening and background checks.

·       Input client's data and upload documents into KYC system

·       Responsible to liaise with quality checkers and compliance teams for any issues.

·       To ensure the global quality of the KYC files according to the compliance rules.

·       To be part of department methods and process improvement by bringing an active contributor of the convergence program between Paris, London, New York and Singapore.

·      To conduct/review and analyze information procured and ensure that Know Your Customer (KYC) and Customer Due Diligence for new account opening and maintenance of existing client accounts is in compliance with local regulations as well as the Bank's global procedure.

·      Ensure that the KYC Due Diligence package for client for new onboarding client or recertification of existing client is completed accurately and in a timely manner.

·      Team spirit and share knowledge, working within a team – with an adaptable& flexible approach, coordinate & guide with other stakeholders across the team and globe on KYC quires.

·      Ensure proper procurement, maintenance and updates of KYC Due Diligence documentation in the bank’s systems for reference and verification.

Qualifications and Profile

Must have

·      Ability to recognise important information and identify risks

• Strong organisational skills with excellent attention to detail
• An excellent verbal and written communication skill in English
• Strong perseverance and diligence towards attaining goals and effective time management

Nice to have

A first experience in KYC (for corporate clients) would be considered as an asset

Other Professional Skills and Mind-set

• Open-minded (capacity to adopt changes quickly)
• Capacity to work as a team

• Test design, execution for Temenos Transact, based on functional requirements / user stories
• Write, review and maintain functional test cases in the test management tool of the project
• Design and execute test cases to test integration of T24 with other application through integration patterns like, MQs, API, Kafka, files
• Perform functional, regression, integration testing for various T24 modules as per requirements

• Work with the test leads, project managers to define test plan test strategy for T24 testing

  Defect Management and tracking of defects in the defect and test management tool for the project

  Provide technical guidance and mentorship to other testers or team members

• Report on testing progress, results, and quality metrics tostakeholders.

Are you looking for a career in an inspiring, global environment where your expertise makes a difference? At Neste, you will be working for the world’s leading producer of renewable diesel and sustainable aviation fuel. Together we can help our customers to reduce their greenhouse gas emissions.

We are looking for you,

Feedstock Analyst

to our Global Optimization and Trading team in Singapore.

You will focus on developing and maintaining robust analysis tools and providing short and mid term market analysis that supports Global feedstock leads in their decision making and trading book management. In this job you will work closely with Global feedstock leads, Sourcing managers,  Market intelligence and Middle office.

In our team, you will join a group of six biofuel feedstock professionals located in Switzerland, Netherlands and Singapore. Your main focus will be on vegoils and advanced waste and residue markets. Together with your expertise, we can do meaningful work to drive Neste forward.

Reasons to join

We operate in an inspiring and evolving business environment as a global leader in renewable fuels. We contribute to Neste’s success by living our values every day: we care, we have courage, we cooperate.

We prioritize safety at all times and in every location. We strive to create a positive and impactful work environment.

Transformation brings new possibilities and fosters our courage and curiosity. As a global  company, we support personal development with versatile learning and career opportunities. Collaboration is key, and we believe in flexible, smart ways of working. We work at the office at least three days a week to ensure seamless teamwork and a sense of belonging.

More about the job

Your role in our team

• Develop and maintain market analysis tools and models
• Provide market and price analysis, focusing on vegoils and advanced waste and residue markets 
• Support global feedstock lead through analysis
• Track and monitor global feedstock flows, arbitrages, S&D etc.
• Generate and gather feedstock market intelligence that can be channelled to the business
• Liaise with internal and external stakeholders to ensure an efficient and timely flow of information

Keys to success in this role / The best combination to succeed in this role

• Bachelor degree in economics, finance, mathematics or engineering (Masters preferred)
• Minimum 3 years of relevant experience in biofuels industry, commodities or energy 
• Previous experience as market analyst in any other relevant industry
• Advanced Excel skills and robust analytical skills mandatory
• Experience in models development, programming (e.g. VBA, Python, JAVA) and maintenance of database
• Proactive innovative attitude
• Good organizational skills and strong attention to detail, focus on accuracy of information
• Strong written and verbal communication skills in English
• Experience of working in a fast paced environment is beneficial
• Responsible attitude and safety-oriented mindset

Let’s get you started

We look forward to receiving your CV and application by 3 July 2026.

To ensure security and confidentiality, please submit your application through our recruitment system, as we are unable to consider applications sent via email.

We will do our best to contact you after the application time has ended. The recruitment process will include interviews and a potential aptitude assessment.

Depending on the location and the requirements of the position, the process may include a health examination and/or a security clearance.

Neste in brief

Neste (NESTE, Nasdaq Helsinki) is the world's leading producer of renewable diesel and sustainable aviation fuel (SAF), with production on three continents. The company’s renewables production capacity is expected to reach 6.8 million tons annually in 2027. Neste also produces high-quality oil products at its Porvoo refinery in Finland. The company has a network of nearly 1,000 fuel stations with expanding service offering, such as EV charging, in Finland and in the Baltics.

Neste’s strategy focuses on growth in renewable fuels, which help its customers to reduce their greenhouse gas emissions. Neste is included in many international indices for its sustainability performance. In 2025, Neste's revenue stood at EUR 19.0 billion. Read more: neste.com

Requirements:

• At least 5 yrs of experience
• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or related discipline.
• Experience working on enterprise-scale projects involving complex business processes and integrated systems.
• Strong knowledge of Oracle SQL, Postman/API testing, UAT support, and vendor management.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.

Portfolio Management & Performance Monitoring

• Maintain portfolio-level and asset level financial models and performance dashboards.
• Monitor asset-level operating and financial performance against budgets.
• Track portfolio KPIs including occupancy, NOI, cash flow, valuations, and returns.
• Support portfolio reviews and investment committee reporting.

Analysis

• Build and maintain financial models for acquisitions, disposals, and capita projects.
• Make recommendation supported by data on assets or portfolio and help implement asset management strategies.
• Perform market research and comparable transaction analysis.
• Prepare presentations and recommendation materials.
• Assist with underwriting and sensitivity analysis.

Asset Budgeting & Forecasting

• Support annual asset budgeting exercises and half-yearly reforecasts
• Maintain budget models with Finance team
• Collate, review and analyse income and OPEX assumptions from asset leasing and property management teams.
• Make recommendations on asset or portfolio strategy based on variance analysis

Senior Management & Investor Reporting

• Support preparation of monthly, quarterly and annual reports to various stakeholders.
• Assist with performance and portfolio analytics.
• Prepare investor presentations, fact sheets, and reporting materials.
• Provide insights on market conditions

Governance & Process Management

• Ensure data accuracy and consistency across reporting outputs.
• Support ad hoc strategic projects across the investment platform.
• Explore and implement efficient technology solutions

• Ensure that the onboarding and review requirements are in accordance with Bank’s AML/KYC standards and regulatory requirements

• Ensure the relevance and completeness of KYC information (in partnership with the RM) and performs appropriate due diligence checks and information searches

• Review and corroborate KYC information submitted by RM

• Assist RM in completing the Client Acceptance Form, Client profiling in ICE or any relevant inquiries/tasks as well as related checklists, forms and reports related to the account to allow approval of the account

• Oversee end-to end account opening/ review process of the account.

• Escalate any red flag/ alerts timely if appropriate and follow up with the RM on client onboarding/client review related matters and for escalated/prioritized cases

• Prepare reports for management reporting to facilitate relevant reviews and strengthen the control procedures and process

• Provide feedback and suggestions to relevant parties to improve the processes.

• Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities.

• Any other ad-hoc duties as assigned

Requirements

• Prior experience in KYC and SOW write up/ corroboration

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Business Function

- Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the Bank Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.

- In Banking Group audit function, we look after a portfolio made up of Wealth Management, Legal & Compliance function (including Financial Crime & Security Services) and Corporate Functions (such as CRESA & GSMC etc.)

Responsibilities

- Conduct audits for audit portfolio and identify the associated risks

- Support Function Audit Head and Deputies in project planning and execution

- Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis.

- Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing.

- Participate in digital initiatives (including data analytics tools and data driven operating model) to promote data driven audits.

Requirements

- Degree qualification, with at least 4-6 years’ relevant experience in the internal and/or external audit of financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions

- Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities

- Strong communication skills (both verbal and written), i.e., able to articulate key messages effectively.

- Ability to establish and maintain positive relationships with stakeholders and team mates.

- Proven robust analytical skills with strong attention to detail.

- Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) are preferred.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Duration: ASAP - End Dec 2026

Work Location: Paya Lebar Quarter

Working Hours: Monday - Friday 9am - 6pm

Summary:

You will be part of the finance team based in Singapore and report to Associate Finance Director. As a Finance Analyst, you will contribute to the monthly reporting under US GAAP and local statutory reporting.

Job Responsibilities:

• Work closely with KL Shared Service Centre for month end closing activities and prepare monthly reporting package
• Engage KL Shared Service Centre to manage payment process, travel and expenses to ensure queries raised by internal customers and vendors are resolved in timely basis
• Support in liaising with statutory auditors, tax agents and other external parties. Prepare draft financial statements and support ad-hoc financial review with regional team
• Prepare quarterly GST filing
• Responsible for quarterly compliance reporting
• Monthly Balance sheet reconciliation preparation and analysis
• Support FP&A team on monthly forecast, actual vs budget review and ad-hoc request from regional team
• Support internal process improvement project and new system implementation
• Other administrative activities

Requirements:

• Diploma/Degree in Accounting with 3 years working experience
• Advanced Excel skills, PeopleSoft experience would be an advantage
• Strong accounting and reporting knowledge, preferable with project accounting knowledge
• Time management and deadline/outcome focused
• Customer driven, an excellent communicator and a team player
• Strong analytical skills and problem-solving skills and the ability to multi-tasking
• Wiling to work in demanding dynamic environment

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg. R22105467 (Mary Joyce Ong)

• Application Support & Incident Management

• Level 1.5 / 2 Support

• Stakeholder & Vendor Coordination

Responsibilities

• Manage and resolve application incidents, service requests, and system issues within SLA timelines.

• Monitor application performance, interfaces, and batch jobs to ensure stable operation.

• Perform SQL queries and data analysis for troubleshooting and investigation.

• Support application deployments, system changes, and post-release validation.

• Collaborate with stakeholders and vendors for issue resolution and enhancements.

• Maintain documentation, user access, and support compliance activities.

Requirements

• Possess a Degree / Diploma in Computer Science / IT or equivalent

• 2–5 years of experience in application support, IT operations, or production support environments.

• Knowledge of application architecture, APIs, system integrations, and batch processing.

• Experience with ticketing and monitoring tools such as ServiceNow or Jira.

• Proficiency in SQL for troubleshooting and data analysis.

• Strong analytical, problem-solving, and root cause analysis skills.

• Good communication and stakeholder management abilities.

• Able to work independently and collaboratively within a team environment.

• Able to provide night support 2 - 3 times in a month (based on roster)

To apply please click on the APPLY NOW button or email your resume for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076